Public Storage Self-Storage Units at 13401 N Indiana Ave, Oklahoma City, OK

Friendly and helpful. Wonderful spirit.

Stephanie helped me get a unit and was very helpful and made the all experience enjoyable and easy.

Stephanie was very helpful in getting me organized thank y'all kb

Buyout couldn’t happen to better snakes. Hopefully Public Storage brings in some decent people.

Convenient, safe and courteous.

Stephanie Benson was awesome!

Easy to use and great space for the price.

My family experienced both a burglary at this location and then also a leak in the wall we did not know about. A neighboring unit had mice and we found evidence of this in our unit. The property ask a lot of questions and ask for photographs of these issues and actual reports they could have gotten themselves from law enforcement. We were told thank you by one person who was very meticulous and scanned in documents and other identifying information. The manager said she couldn't find it or did not know anything about it or maybe even what to do and after many years of business we left this place because of what appeared to be confusion over how to help us have a secure and clean unit. This property applied their insurance to the bill, though we had other insurance, and we never even knew there was any policy attached, until we were leaving and this made the price much too high all along to justify what we got in terms of space and we were told not other units were available here, only climate controlled units and there was no apology for this crush of problems we had after really having no problems. I do not know if other people knew about the broad burglary here, as it apparently was never reported to the corporation. I waited FOUR HOURS to get this report in person with a case number and detective and then it was said to have disappeared on the property, though I saw the organized staffer log it in by scanning and with typed entries in my presence. The insurance over this property as any business never contacted my insurance and their insurance never paid anything to us. Many of these property policies sold with the rent do not cover issues we faced and then when they do, they are said to not have to pay on certain types of items. These units here or elsewhere claim they do not have to advise other renters of burglaries or of health and safety or fire issues. I never understand this, because most people care about the stuff stored, but it is not clear who should help and the overhang corporation often refuses to be involved because these are franchises sold to one or a group of owners who may not be named and their insurance is not published as business owners, managers or certified operators. SIGH. This is tiresome and then we are left with the damage and must file with our insurance or file in small claims court.

Stephanie was fantastic and was extremely helpful setting everything up over the phone. When we got there she had everything ready and showed us around to get in the gate and the unit. Would definitely recommend to anyone needing a storage space in OKC! Thanks Stephanie!

Stephanie was welcoming and a professional. The grounds are clean and well marked.

Do not recommend. We had two units that were broken into and had significant damage. We were told at move in that there were security cameras but after the break in we were told there were no cameras in the building we were in. We were also told that management knew about a spot in the fence where people could get in. After moving all of our stuff out, we had extreme damage to several things due to mice. It was disgusting. Be cautious renting from here.

Quick and easy.

This is a good location to house your extra stuff. They are there on the property and are good about answering questions. They are rarely with an open spot in the regular storage, I am told and on average, open units are about the size of a small kitchen at the largest. They have controlled temperature units, but I don't know about the cost difference. Those are often open. This works for a lot of people.

Easy process..

Quick and easy process. Was able to get boxes and a mattress cover.

The service here is excellent, absolutely fantastic! I really love it.

Stephanie was amazing and made the process so simple and easy! Highly recommend

Very friendly staff! Great service

Very friendly service. Office is clean and tidy. Locker was spotless upon arrival as well!

Great service! I needed to upgrade the unit I reserved and the process was so smooth. Loved being helped by Stephanie she was amazing.

We Needed a last minute storage and stopped by here- Stephanie was amazing! Quickly got my account set up, was very friendly and attentive! Amazing customer service skills. Thank you Stephanie and Simply Self Storage 👍🏽

Excellent staff, very nice units, and competitive prices!

Stephanie was amazing! Very positive and welcoming. I will refer everyone I know to Simply self storage. What an awesome place of business!

Stephanie is awesome! She is a wonderful help and very welcoming. This is a great facility and very safe.

Awesome service

Stephanie is a great manager. She is so helpful and pleasant. I highly recommend simply self storage. They make it so easy to get a Storage my second one.

Excellent service!

Super friendly and helpful. They let me see my unit before hand.

Very friendly staff quick process Stephanie was a great help

Stephanie was great! Great service!

We are new to the area and they helped give directions. Very helpful and kind.

Stephanie is very nice and took us to the unit so we could see exactly what we are getting and got us set up quickly. Highly recommended

Stepanie was awesome. She help ‘s get everything situated. great customer service and communication skill. I would recommend simply self storage to any one and ask for Stephanie

Stephanie was great! So helpful! I needed storage space at the last minute and they were able to accommodate me. Thank you!

Awesome staff…Ms Stephanie was great; convenient location!

Very friendly staff and easy rental process!

so quick and easy to get a storage unit!

Came through in a clutch when I needed somewhere fast and affordable. The manager is friendly and understanding. Would definitely recommend going here.

I have been working with Stephanie for about a year now and she has been very attentive to ensuring my organization's account is correct and informs us when changes will take effect. Stephanie and Grace are customer service oriented and responds quickly to emails and messages. Thank you!

Friendly staff, can clean facilities

Gracie was amazing! She was very helpful and got me taking all taken care of. Great employee. Very sweet young lady

Gracie was absolutely wonderful. She was very patient with all my questions and was very warm with all her responses. I needed a place to store more than my garage was able to hold and Simply Self Storage was the first place I looked at since it had been used by other family in the past with excellent experiences.

Renting a storage unit was quick and painless. Stephanie and Gracie were great.

Stephanie was awesome sauce i refer any one to use this storage facility.

We have been shopping around for storage and Stephanie was beyond helpful and such a breath of fresh air. Very nice place with great customer service.

Stephanie was fantastic! Super helpful and very personable

Simply AMAZING service at simply self storage. Huge thank you to Grace & Stephanie for helping me!!

Stephanie was great!! Customers service was wonderful

Absolutely the best experience getting a storage unit ever

Stephanie is super helpful and nice. Easy process, and they include a lock with move in!!!!!

Well managed and efficient. Stephanie helped me and is a great representative for their company

Stephanie is awesome

A Stephanie was very professional and courteous. I would recommend to all my family an a friends.

I came in today to inquire about a unit. I met with Stephanie and she was absolutely amazing I love her attitude.

Great experience with Ms Stephanie. Come down here in get a unit . She is the best !

I am currently awaiting the district manager calling me back after battling with the manager all last month about a payment taken from my bank account! Now I was contacted by a rep from an entirely different store saying he needed my payment updated because the card on file was no longer working, why yes after my payment went missing I did contact my bank. Even after sending documentation from my bank I am still waiting for someone to tell me what is going on with my account as I log in to pay today and have over $400 charges for one month storage fees??!! I don’t play about business or money and this company is showing me they do not have the standards I expected. Please find another facility if you do not want to have such problems! This is past ridiculous and I am contemplating contacting a litigations lawyer to speak on my behalf…..

Was really easy. Loved the environment and it was very clean and functional

Very nice location! and super friendly customer service!!

Trent’s customer service was phenomenal… Thank you!

Best place in town! Stephanie who runs it is the coolest person . I was late and they kept my items past when they legally had to . Late fees are very reasonable and prices are amazing! I will be a customer for life

amazing Stephanie is the greatest!

Stephanie was really professional and sweet. She explained everything really well, and took care of everything for me really fast. I am really happy I choose Simply Self Storage.

Manager Stephanie took time to show us around the facility answering our questions. She was knowledgeable and helpful. Thanks Stephanie for your patience and help. The Jones

STEPHANIE IS AMAZING.

Wonderful service, Stephanie was very knowledgeable

Stephanie is extremely knowledgeable about the units. Definitely ask her for assistance.

Great job and support from Stephanie. Place has roo. For semis if that's what you are bringing in.

Very friendly staff and great prices!

Stephanie did an amazing job. It was fast and I was able to get my unit same day within 30 minutes. Highly recommend

She is a very lovely manager and she helped us very much thank yall

Great service, fast and easy!

Stay away from this place. Raised the price of my storage unit by 50% without even contacting me beforehand. After calling for days to cancel my unit I didn’t hear back from them till the next week where they informed me they would cancel my unit, and then went ahead and continued to charge me for the unit. Although their operating hours are 9:30-6 you’d be lucky if they answered your phone call during those hours and there’s Never anyone in store to talk to during those hours either. Storage units service is usually fairly simple and they cannot even achieve that properly.

Terrific service & Stephanie was a huge help with the whole process!

I love this place and Stephanie !!

Easy to deal with. After an issue with a credit card the system in place gave ample reminders that payment needed to be made with newly issued card. The climate controlled units inside preserved the furniture in excellent shape.

Stephanie was very friendly and helpful! Amazing customer service.

Stephanie and Greg were very helpful! Always willing to go above and beyond!

Floyd Taber! Best service!!

New management and I could not be more pleased! With moving and storing things being such a headache in general it is such a blessing to have efficient helpful staff here!

The manager and the staff were very helpful throughout the process of reserving and renting my unit. Everything was explained to me thoroughly and I was set up exactly how I needed. The facility has easy car access in and out and it's in a convenient location.

Really nice people

This location has a new manager. Stephanie is amazing! She easily explained my bill and solved 4 months worth of problems in 2 days. There is now a security fence in the back of the complex and new lock brackets have been installed on my unit. If you have had trouble in the past go talk with Stephanie and she will treat you like an actual person.

Stephanie was amazing hand down wonderful

They have had multiple breakins at this location. The same type of storage units are getting broken into. If you rent a larger unit in the climate controlled section located at the back, BEWARE! Multiple units were broken into today---hatches broken and locks placed in a pile. There is no rush to get anything fixed and the fence in the back is how the thieves enter each time! Please save yourself the hassle and emotional trauma and rent elsewhere. Your items are NOT safe here.

Units get broken into SO often here I'm out this month. They wait until you get moved in and few months RAISE the price. I guess now its the new normal to leave the gate open during the day?? So sick of this place. Lights outside don't work, only a couple at night. Find another place to store your items.

Super easy to rent, very helpful staff

Stephanie is the best manager of any storage unit I’ve had experience with! So easy to deal with and a delight to be around!!!

Do not store your items at this place! 30 units total were broken into. If I could leave no stars I would. This is the second time in two months my storage units have been broken into. The officer who came to take the report says he is at this place all of the time for this. I went to the office and the woman inside told me it wasn't her problem and refused to have maintenance come fix the locks that were cut off. I had to call the police and make the report. I lost count of how many other units were broken into at 9 units because I had to move all of my things out. 8/17/2021 at 8pm when I found it not sure how long they have been sitting open. Update as of 8/18/21 spoke to the manager and he said he has known about it since Monday 8/16/21 and now it is Wednesday and the latches for the locks are still not fixed and he never called to let us know. Update 8/17/21 our rent was prepaid for September and they are refusing to refund it even though our stuff has been moved out.

Have had units here for years. When it was UStore things were great. Now it is filthy no help from management.

Convient location and very friendly staff :)

Unbeatable on their service

They are very nice here. Everything is clean and feels very safe. A+++++

Brent was amazing...So helpful and patient as it was my first storage unit... Property is clean and the area is safe...

The manager was extremely helpful getting us set up with multiple units to store a lot of our inventory. Prices are fair and the units are convenient for us. Thank you. I would certainly recommend this facility.

If I could afford to move my stuff to a new storage I would. The guy who works he doesn't care about anything and is rude. Brett i believe is his name. So many lights don't work around the whole complex its very dark at night, a lot of lights that COULD be working. They have a big space in the front gate you can fit in. I don't feel safe leaving my stuff there or being there when he is.

A solid place for storing any extra junk that you have. Super friendly and clean, always. This is the second simply self storage I’ve used and they both were great! Highly recommend.

This is a safe, clean, well-maintained storage site and we've been using them for years. Very pleased with their service. They recently helped us grab a second unit on a short-term basis and were great. I strongly recommend them.

Very professional and always there when I need help! I highly recommend!

Good customer service and good prices. The facility is really clean and well kept. Most importantly, the security seems really good.

They've always been super friendly and helpful.

Quick and great costumer service!

Very helpful and professional great service glad I chose this place!!!

Very helpful!

Used to be okay, now terrible. I was late on my rent because of covid and got overlocked without notice. Manager said my unit was up for auction and they cut my locks, only I never got an y notice of it. When I came to pay the bill I was treated with contempt. The manager said they sent certified letters, which they didn't. Then he implied that I was lying and so were the people who get my mail. Their records prove I never got notice. The manager then did not give me a receipt and keep me locked out even after I had paid. He was in my unit almost an hour and I had to call the police to let me in. And get a receipt. As soon as the police left I was locked into the facility and detained against my will! Also against the law. MY ADVISE IS DO NOT RENT HERE OR AT ANY OTHER SSS. I CONTACTED CORPORATE 4 TIMES AND NEVER GOT A CALL BACK.

Horrible customer service. Website said they had carts, which they do not have. Had to unload a 16' moving truck into an interior unit in the center of the building one box/piece of furniture at a time. Wasn't asked if I needed a lock, simply told, "here, you'll need this". Of course, the receipt showed a $15.99 charge for a lock. The light fixtures in front of my unit and the one to the right did not have light bulbs in them, making it very dark. Building had multiple dead bugs and a dead rat. When I complained to management the following business day, they didn't care one bit. No refund on the lock I didn't need. Didn't want to look at the pictures of the light fixtures. Didn't say anything about the website being misleading. Blamed the cleanliness issues on the weekend attendant being injured, as if it was a one day problem.

Had the pleasure of dealing with Carlos. He went above and beyond to make my stressful moving so much easier! Couldn’t recommend enough.

Dealing with Carlos was a pleasure! We needed to downsize to a smaller unit, the process was easy and he was very helpful!

Carlos is an amazing young man and he made our experience great! Increase his pay! He is worth it!!

Great customer service! Carlos was very helpful.

We had an immediate need for a unit and Carlos was very helpful in getting us setup and the appropriate boxes. This location is clean and in a convenient place.

Had a great experience with Carlos made setup an easy and fast experience

The guys here were helpful and friendly, got my unit in about 15 minutes and was good to go. Pretty secure location with personalized pins for the gates. Units are on a proper foundation with gravel around for drainage so you dont have to worry about them flooding and ruining your stuff. Only issue I have is the limit to hours you can access your unit (6am-10pm) as they've had to deal with idiots trying to live there. All in all good experience, and they are reasonably priced as well!

Manager was awesome and very helpful!

Very friendly staff. She took the time to show me around and was patient with me while deciding on spaces! Secured area.

Great people, great service!

Carlos is very knowledgeable and gave very great customer service

Had a great experience getting my new storage unit! Carlos was super helpful and friendly. Storage units are also clean although I wish there was more lighting in the inside units (the only lighting right now is from the hallway lights which makes the units very dim). The outside units have lights on the inside though. I say 9/10 just for the lights but the hospitality more than makes up for that. Would recommend for sure!

Mejores precios en servicio al cliente en la ciudad!

Very clean property. Carlos is extremely helpful and knowledgeable.

Very clean and new, staff is always available and ready to assist. Great and safe place to store you important furnishings.

Very easy process moving into my unit. The lady working the front desk is very very kind and so helpful . I highly recommend this storage unit to anyone! Very satisfied!!!

Tasha was super friendly and very helpful! Took the time to show me the exact unit I was getting and took me on a tour of the facility. Will definitely recommend this place to others :)

Great location, great people, easy simple quick set up. Definitely made moving experience a lot less stressful, thanks Tasha!

The staff was super nice and friendly. They absolutely went above and beyond to help me out. The units look like they're well taken care of. It feels pretty hidden and secure, plus they have security cameras. I'm really happy that I found this place!

Muy buen servicio

Carlos and Tasha are amazing! Super personable and extremely friendly. Would recommend 100%!

Tasha and Carlos gave me the best experience i have ever had at a storage place they didnt give me any anxiety at all and made it feel like I had known them my whole life they were very helpful and made it super easy to get the storage unit I very much needed would 100% recommend this place to everyone! Thank you Tasha and Carlos

Tasha and Carlos are the coolest people I have ever met they made getting a storage unit super easy and it was an amazing experience would recommend to everyone!

Carlos was amazing, walked my mom through getting a storage locker. He was very nice!

Enrollment was super easy. It didn’t take long at all to secure our unit. The lady working was extremely friendly. She walked the lot with us and seemed to be very knowledgeable in everything she did. I would definitely recommend this location to anyone.

Enjoyed the tour I was given. Prices are really great! Love the location!

It's easy to locate and drive out.

Friendly, helpful staff. Clean property. Comparatively low prices.

Moderately secluded, excellently kept grounds and facilities, and the security system is pretty top of the line. Would recommend to any OKC resident.

Very nice place. Property manager Michael was so so helpful. He knows his stuff. Happy I rented here instead of uhaul

Michael was very helpful and fast. Was only there for 15 minutes and was on my way. He knew I had things to do and was on a short time to be able to be there. Very Very pleased with how well the property looks and love the location and the pricing. I cant explain how well everything went. I will be referring my friends so I can get that $30 off my rent for each one of them

Facility is clean and secure. Staff is very friendly and accommodating!

Storage wars

I had a wonderful experience getting my storage michael was very helpful !

Low beginning rates to get you in then will raise it on you in first 6-9 months. I have all the documentation to back up what I’m saying. ..Understaffed. Management is a joke. They will not return calls or emails. They must learn customer revive from Corporate because they say they will call back, every time you call to see about return call they say will call back. Never happened. They RAISED rent within first 6 months. Should had known from employee that was transferring the week I moved in. They were complaining on the phone about their bosses /management. Couldn’t wait to get to another location. Basically management is nothing more nothing more then lying coward crooks. If cheaper quote it’s to get you in then raise your rent. GUARENTEE!!

Very professional employees! Renting the unit was quick and painless. Storage unit was nice and clean! After getting quotes from other units, I couldn’t beat their prices.

Came in to check out facility and prices for when I'm ready to store my goods.

Great experience and friendly

Super awesome and friendly staff! They know their stuff and take time explaining things well. Great prices for the units.

Great customer service. Very fast and easy to get set up with a storage room.

The facility itself was great but the staff was pushy and policies were changed without us being notified which ended up costing us more money in the end.

Very helpful and courteous customer service. Clean and secure facility. Excellent prices. Will definitely use again.

Michael was great! Very happy with everything.

I love this place. Could not pick a better person to work with me. The place is so clean. Customer service is off the chain.

Went in to get a small unit for some random stuff and got just what I needed in a convenient, quiet location for a good rate compared to most of the other storage units in this area. Quick and no hassle service was perfect.

I would recommend them to everyone. I got my unit fast and easy. Took no time at all. The customer service was great and no hassle. I give it 5 stars.

Wonderful place to store. Christina is wonderful. Could not ask for better service. Kind and extremely helpful.

Christina was very helpful in getting me situated. Will definitely will refer family and friends.

Christina was extremely helpful and made the entire experience very easy

Christina is a great people person and loves to talk to people! Made us feel welcomed from the first second we walked in. The units are also well kept and Christina checks all the units and locks every morning when they open and evening when they close. HIGHLY suggest this place.

Donna was very friendly!

Great place!

Helpful, nice, fun to experience and will do so much more business with these folks. Happy to be using this storage facility : )

Donna was so helpful and made getting our unit fun. She was very informative and answered all of my questions. Deffinately made the right choice picking this place.

Donna have great customer service. Very knowledgeable and friendly.

Donna was awesome! Super helpful and straight forward with information. Excited to store here!

Donna was amazing! Service is top notch and units are kept clean

Clean facility, Ms. Donna was nice and courteous.

Donna was great! Told us everything we needed to know, and MORE!

Christina was very helpful . GREAT SERVICE !!

People at simply self storage are a joy to be around and give excellent customer service

Christina was absolutely wonderful at getting us in and taking care of us. We love it here!

Christina is marvelous

Christina Easton is the Life of Simply self storage. She brings new life to the storage standard and was a joy to be around from the first minute meeting her. She was efficient in every way. An absolute doll. Thank you Christina for being our angel in difficult times.

Had to get into a unit quickly last minute and Christina stayed late to help me get taken care of. She took really good care of me.

Christina was excellent!

Jamie was so nice and professional! She explained everything and made everything so easy! We had a great experience and would recommend Simply self storage and Jamie to people! She is excellent! 20 stars Jamie!!!

The lady in the office was very friendly and helpful. She explained everythingvery in the contract very clearly and answered all my questions.

Great service , the property manager is nice and professional. The facility is well kept and love the prices.

I was asking for a storage unit about two weeks ago and Jamie was very professional and showed me several units and answered the questions I needed. Thank You.

Great value and excellent customer service! Highly recommended!

Jamie was very efficient and gracious ,would recommend this very highly.

Jamie is very receptive to her customers needs. She went out of her way to make sure that the unit I needed was the right size for me. Thank you, Jamie!

Jamie is great to work with! Amazing personality. Highly recommend this place while she's in charge.

Great service

Jamie was awesome! She was highly helpful and was able to get me and my mother in a climate controlled unit. She gave excellent customer service! I highly recommend this facility!

Jamie has been excellent with my moving process, super sweet and professional!

Great service I would recommend this place to everyone

Great customer service, and great prices for being so close to my house!

Mary is very pleasant. Everything was done in a professional manner. I even got to ride on the golf cart 🤗😎

The manager Mary was very helpful and the rates were the best in town.😁

Mary was quite a pleasure to speak to. She was very helpful and thorough. Great Customer Service!

Great price, friendly people and the storage units are clean and accessible!

Friendly, very helpful!

Best place ever

Mary was very professional. Communication was great. Got the process done pretty quick. Happy to store my stuff here.

Mrs .Marry is a cool lady and they had me in and out I a matter of minutes and made sure I left with customer satisfaction.

Mary and Celeste did a great job and I appreciate the help! Very responsive!

Friendly staff very knowledgeable about your products.

Best prices in town. Mary is great, informative, and helpful. Feel great about storing here.

Great value, best prices in area I could find.

Good service and very helpful for finding the right storage unit.

Convenient location, friendly staff!

Awesome service!!! Loved it!!!

I had such a wonderful experience with Mary at Simply Self Storage. She helped me find exactly what I needed and went above and beyond to accomidate my storage needs. Also the facility was clean and her co worker Gabrielle was nice and friendly as well.

Excellent service and facilities. Great price

Mary has been very helpful in my storage needs so far...she has answered all my many questions and very informative ... Very clean space and easy access....

Very efficient, kind, and welcoming! Great place!

They were professional and the place was very clean I will definitely recommend this place to family and friends.

Great rates, very clean facility and you can tell they have engineered the setting to make sure there is no water run-off into the units. Brandy was very informed and helpful.

Great they have Mary living on property if this had not occurred I was moving. I have been here for many years

Great customer service!

They were very helpful & friendly for us to get a unit !!! Great prices also !!!!

Quick and painless process and very flexible setting up services. Would highly recommend!

Knowledgeable and helpful staff. Brandilyn answered all of my questions.

Very clean and a great experience. The staff was helpful and very courteous, thank you for your help and assistance.

Simply awesome!! Friendly and helpful!

Great customer service! Clean units!

Convenient, comparable rates Brandy was very nice to answer all my questions and never made me feel rushed of pressured.

Brandilyn continues to provide me with excellent correspondence and communication. She is very outgoing, personable and cares about her customers. Thank you Brandilyn

I had an easy and pleasurable experience. They habe great rates and promos. Brandy was extremely friendly and helpful. Location is convenient and secure. I strongly suggest it!

Great service, clean storage units and easy access to get to unit.

Really helpful staff. Brandilyn was great solving a problem we had. Would highly recommend to anyone who wants a stress free experience with self storage!

I have always had a great experience with them! Brandilyn was so helpful and had wonderful customer service. I would definitely recommend using them!