Public Storage Self-Storage Units at 1825 E Memorial Rd, Oklahoma City, OK

Syd was so helpful! We had some confusion with our account and she handled it in minutes!

Good, safe, and secure storage facility.

Customer service was great would definitely recommend this facility if your in need of a storage.

This was a positive experience, when moving is so stressful they made this portion easy! Dominique was excellent! CC

Austin was extremely professional and very helpful. My check-in process went very smoothly!

Dominque was most helpful and professional in helping me today. Best storage manager in the business!

Great facility and staff. Keep up the great job.

Holly is great at Her job and My experience was very pleasant!

Smooth setup!

Holly was very helpful and friendly

Looking for a storage unit. Friendly staff. Nice facility.

Great Customer Service! Holly was very courteous and helpful!

I came to this location looking for a clean storage unit. I spoke to Holly who was very helpful in getting me information on renting and payments . I would highly recommend this location!!

Awesomely friendly people.

I would never recommend this place. The customer service is horrible and if you have anything wrong with your unit it will never get taken care of, however they will tell you anything under the sun to appease you while they basically do nothing about it. My first situation arose with the light in my unit not working from prior to move-in date. I was constantly told it was going to be fixed and two years later it’s still has yet to be fixed. They asked me to leave my key up there so they could go in and take care of it, I left my key for a month nobody fixed it. I complain to the district manager and she basically come to me for half a month and that was it. My next issue was a leaky roof and water seeping in from under the ground which destroyed several boxes including one with my daughters baby blankets which are now covered in mildew. I spoke with a new district manager and was told I would be credited for the month and have the option of moving into another unit or closing my account and leaving. I opted to give the new DM the benefit of the doubt and stay opting for the new unit. The next day I went in person to speak with the property manager and arrange for the new unit however my old unit still had not been credited for the month to the tune of $58 and now they wanted a month paid for the new unit too, which happens to be a 5’ foot smaller unit that they are charging me the same amount for. I stated this was unacceptable and not according to the agreement I just accepted with the news DM and she said there was nothing she could do until he went in and took care of the account. I told her I would wait to have that taken care of today and I would be back later on this evening with help to try to move the larger stuff out of the front of the unit so I could get to the back of the unit the smaller items which were also water damaged. However she never told me that upon arriving in the evening I would not have access to the access my unit because the account still shows the month had not been paid for as the district manager had not gone in and credited the account. In sheer frustration, and trying to save time for driving an hour away to come and take care of my ruined belongings, I attempted to log into account online to pay for the month and the system was not working. I could not reach customer service nor anyone as nobody available, so I drove an hour out of my way for nothing. As of this post my situation is still not resolved. I have left multiple messages for the DM, the property manager and I spoke to the customer service via toll-free line who told me to call the property manager. Lovely, thank you for nothing Public Storage. I will never use your services again.

Our unit was broken into last month. We were notified and they put a new lock on the unit.We have gone to the property office 3 times this week during their business hours only to find the office locked and empty. We have no access to our unit because they have to remove the lock for our replacement lock. Very unhappy with the lack of responsibility on their part. I called the phone number on the door, with no answer or response to messages.

Perry was great and very informative and transparent with everything and all questions asked

Nice and clean place.

Perry was great! Answered all my questions and was very helpful getting my first storage unit! Highly recommend

I recently called about renting a unit and getting more information on prices, I spoke to Tiffany. She was very informative and super nice. I will be renting from this location.

Stopped by with my mother today. Tiffany helped us with some questions about mom's unit. She was so helpful and such a sweetheart. She answered all our questions. Thank you so much.

I've been renting a unit here for about 10 months. The facility is secure and the staff are professional and friendly. I was having an issue with the online payment system and David helped me get things straightened out. I definitely recommend them!

Called and spoke with Tiffany about an issue I'd been having with my rate increasing and not being notified about it for the second time. Tiffany was so polite, professional and accommodating! She called corporate and discussed the issue with them and was able to get me approved for a price reduction on my unit! So thankful and appreciative of her! Thank you Tiffany!

Place could use some tree trimming by the fence!

Ray was very helpful and kind. Highly recommend!! And prices where great and affordable.

I am from out of town, Beverly went out of her way to make my first experience with Public Storage a great one. Public Storage will be my first choice in the future!

Clean storage rooms, knowledgeable friendly staff

Staff was very helpful. Facility is very nice and clean.

Nice, clean facility. Friendly and helpful staff.

Good clean storage, Beverly has good customer skills and I always leave with a smile.

We have used several storage places around town and this one is among the best. Good location. Clean units. Friendly and helpful staff. Easy access. Great prices! They are always running specials online, check them out for your storage needs!

Very helpful and overall amazing place!!

Friendly and helpfull

Clean and Convenient!

Nice place friendly employees

Best service ever!!!

Beverly great she helped me with my lock!!

Great experience! No issues at all! Thanks Beverly!

It is fabulous renting here! Prices are great and staff is awesome!

Great online prices and vikki from this location is awesome! 10/10 customer service

Beverly is very kind and helpful! She answered all of my questions, I appreciated her help a lot. The storage unit that I rented is very clean, I also liked the spot it is in.

Vikki at Store #26585 in Oklahoma City was AMAZING. She not only thoroughly explained the pricing, and sizes of the storages that are offered, but once I told her everything I needed to store, she helped me choose the best option for me. Vikki greeted us with a smile, friendly, and was eager to answer ever question we had. I will definitely return to this location!

Friendly staff and clean facility!

Super friendly, fast, and clean! Vikki especially was super awesome and attentive!

We loved our help from Beverly today! We were so happy with our experience! 10/10 would recommend.

I've used previous self storages in the past and this one was the best during the move-in process. Most of it was automated and Beverly was wonderful and helpful to work with. My unit was very clean. Thanks again Beverly!

*Update* The initial price was supposed to be 30 dollars a month. After one month they doubled the price now it's 75 dollars a month. Don't go here. PS I have the smallest storage unit, 5x10. Called back and they basically said yeah that happens, the lady even told me "well if you cancel with us and wait 7 days and sign back up you technically become a new customer so you'll get a lower price"... How do you run a business like this? ** Diane helped me out today and I had a great time talking and looking at options and finding a solution! Got me all set up and ready to go! Thank you Diane!

Beverly has always been good to do bussiness with, friendly and helpful.

Diane was very, very helpful! Great service.

Nice place friendly staff

Clean and safe, Beverly was very helpful

Beverly rocks! Thanks guys 😁

Dianne was so wonderful. She was extremely helpful and helped us decide what our best option was for our storage needs. She is an absolute darling and went above and beyond. I would recommend any day

Very easy registration with online account and autopay. Very good price and great location. Beverly was very friendly and accommodating.

Beverly was friendly and knowledgeable about products and services. Storage unit was clean and ready for move in.

Diane was amazing! She made the whole check-in process a breeze. Awesome facility and conveniently located!

Very easy to get setup and convenient. Ren was very helpful in deciding a unit, and answered all my questions to par. 5/5 would rent again :^)

Beverly answered all of our questions thoroughly and assisted with billing problems prompt and aptly great service and price can not be beat anywhere for the space provided

Very helpful and accommodating, always extra costs though. I wish the fee qouted online included the insurance and everything.

Diane was EXTREMELY helpful and really fun to work with! Would highly recommend her, she’ll get you fixed up!!

Diane was absolutely wonderful and very thorough! We were in a hurry because of a storm rolling in and she was very organized and got us in and out. Thank you!

Diame was wonderful. Super helpful and patient. Luv Public Storage!

Truly a great staff! Beverly and Diane are amazing! I rented a unit, my daughter rented a unit and they had such great communication even to help us get units side by side. It is rare to have such a great team and they truly do a fabulous job. Diane is full of laughter! Thanks so much!!! Kristi and Katie

Diane is a joy. She was so helpful! Such a great experience at Public Storage. Give this woman a raise!! She is such a gem.

Diane was AMAZING!! She is very great to talk to and helped a lot!

Diana was great!!! If you are looking for a great storage place I recommend public storage.

Diane gave me great service

Diane was so very helpful!! Loved our experience with her!

Pretty good service love these people, thank diane

Diane was great and helped us get an amazing unit! She was very helpful and explained everything clear and concisely!

Beverly was very helpful and kind helping me get a unit set up. Great prices for a locations so close to school in a safe and easily accessible area.

Beverley was very helpful and made the process extremely easy.

Beverly was very kind and helpful.

Place is clean and Beverly is always helpful.

Very kind and helpful. Amazing service!

Ladies took care of me and my storage needs

Holly was so wonderful and friendly. The facility is clean and well taking care of.

They seriously let me down. I will not be using them again, nor do I recommend. I walked in rented storage unit, bought a lock, chatted with the lady. l explained had to run errands moving due to flood in my apartment.. left came back sat with movers and there was a lock on my unit. They did not call me to inform me of this. Apparently you have to put a lock on right away.. Live n learn.. Learn who good n bad ppl to a tune of $150 extra to movers for overnight storage on their truck.

Beverly at this public storage has been a great help with finding stuff and my needs !!

Beverly provides great customer service and property is always clean

Awesome service Holly! She was very helpful and getting everything set up for my autopay. I would recommend this facility to anyone looking for a storage unit.

Never rented a storage unit before so I was dreading the sign-up experience, but it was fast and easy! Beverly not only explained everything clearly, but was one of the nicest, friendliest service reps I’ve ever encountered.

Beverly was absolutely wonderful. She got me set up quick and easy and was very friendly. The faculty is nice and clean and secure. I’d definitely recommend if you need storage.

I rented a storage unit in 2017 and the gentleman that helped me was amazing. Easy sign up and move in. Jan 2019 I moved and was able to move everything out of storage! Beverly was absolutely amazing checking me out and making sure everything was as easy as possible. I absolutely recommend this storage facility.

Beverly (Manager) was very helpful and informative regarding unit sizing and pricing.

Beverly has been very helpful and is always so pleasant! Nice space at a great price!

Easy to work with. Clean. Easy access. Great location. Friendly staff.

Audrey was wonderful at this location. All her services and knowledge of those services were definitely needed and great.

Fantastic service and great place!!

Great place with great people

Rented a unit from Beverly and had a wonderful experience. This place is clean, secure, and i feel like i am definitely taken care of here. Thanks Bev!

Beverly is the greatest. She is always kind and helpful. I love this place and would not use any other storage location. I will drive out of my way to use this location.

Public storage is great!! They were very nice and Beverly was very helpful showing us were our storage unit was and all the details about our storage!!!

I have been at this storage facility for several years and they are top notch. I would recommend them to anyone.

Beverly keeps the property clean and is available for help anytime.

Beverly takes care of me every time i need help - much appreciated

Not a good experience at this place

William is AMAZING!!! 👍🏼👍🏼 Definitely will be recommending to friends!! Grounds are kept very nice and accessible and William provides such amazing customer service you leave with a smile and the comfort of knowing you picked the right place! Thank you William!! 😊

William is awesome! He is very helpful and the storage units are clean and in great condition. I highly recommend this location for your storage needs.

William was great explained what I would need and why, will definitely be storing here.

William was helpful location is great facility extremely clean

How much notice do I need to give to vacate my unit if I want to vacate by the end of July?

This place was awesome. Guy at the front was very funny! Highly recommend this place to anyone needing convenient and reliable storage.

Very help management. Thanks.

Tina was friendly, knowledgeable and helpful. Great job Tina and thank you!

It has been a great experience at this facility. The property manager and all of the relief managers have always been courteous and helpful.

I don’t think anyone can beat their prices! William was friendly and a pleasure to work with. After walking me through the process he gave me a tour of the facility, showed me the unit I was considering, and I was in/out in no time. Very impressed the facility was clean and well maintained. All in all a 5 star experience.

William was very helpful, courteous and went out of his way to answer my questions and offer ideas for better storing my materials. I am very pleased with my service.

William provided excellent review of the process for renting a storage unit. It was a step by step process allowing us to ask questions along the way. We were able to tour our location, given excellent directions on how to use the key pad for entry and departure. We bought a lock and had time to be sure we could enter, open and lock our storage unit before we completed the transaction. William was very helpful and made our first time experience of renting a storage unit pleasant and successful.

They were really helpful. Great price and friendly! Couldn’t not be any better.

Hands down folks if u need affordable secure with on hand reliable serviced storage then check out the very clean quiet facilities a Public especially location at Memorial and Bryant in N.W. Okc / Edmond area

They make it an easy process. Tina was great.

William at Public Storage saved the day for me! I got checked into a storage unit after 6:00p, his closing time. He was very friendly and thoughtful! He made this Louisiana boy happy by staying late for me, when he could have easily told me it was too late for me to come get a storage unit! I sincerely thank you for helping out! He deserves an A+ rating and a metal! Thanks again, Lawrence Glenn

Helpful staff, simple and easy process. You might save a few bucks getting a reservation online.

Great place to do business with!!

Tina was awesome! Knowledgeable and friendly. She made the process easy.

Great staff!! Tina was so helpful. I saw an online price that was cheaper than the walk-in price and she made a few phone calls to figure out how to get me a better deal, then walked me through the whole process in person! Thank you Tina!! Reasonable pricing, good hours, convenient location. Really like the online account and multiple payment options. Clean and well-maintained facilities. Definitely recommend.

William was helpful and explained everything clearly! Thank you!!

William was very helpful and knowledgeable, assisted with picking the right size storage to mattress covers

I visited this location on Friday and Tina was great, she was very helpful. I am relocating to Texas and she got me an address for a location there. She also gave me awesome information on boxes. I will be using this company in Texas. Thank you Tina !!!

Excellent service. Manger William is friendly, knowledgeable, and accommodating.

Great location and price. William, manager, was very friendly and helpful.

Great help from Pam in setting up storage unit!

Increased my rent by 30% (went from $79 to $103!!) within six months of move-in. Yes, contract states rent is subject to increase, but this is ridiculous. Don't trust the rate you're quoted at move-in!! It's a bait and switch.

William is an amazing individual and doesn't leave you in the dark about your Belongings.

Facilities were very clean and well maintained. William and Pam were very easy to work with. Would 100% recommend.

Pam and William are terrific! Great service, pricing, and professionalism. Lockers are clean, grounds are spotless, and the security is top-notch.

Great place....Come see Pam for all your storage needs

Pam and William are always friendly and helpful. They make my experience pleasant.

Working with William was an absolute pleasure. I could not have been blessed to have such a very understanding, caring, and calm. Very happy and satisfied with the decision I've made with keeping my belongings here.

Amazing experience! Pam and Lyric were so helpful and all around amazing people! Definitely recommend!

This a quiet easy to access place and the staff William and Pam are very helpful.

Just moved in but so far everything is great.

Great location, pricing and service. Very clean, and William, the manager, is very attentive and helpful.

Extraordinary customer service from William. So much so that I rented a second unit within 2 days!

Clean and very well run storage facility. Pam was especially helpful in getting me exactly what I needed for the best price. I would recommend this place if you are in need of storage.

Great service-William was very helpful and knowledgeable!

Best prices in town! Pam was wonderful. She was patient and helped me find the storage unit that best fit my needs. The storage facility is clean and reasonably priced. I will use them again if I ever need another storage unit.

Lyric and William were very helpful and I had a great experience. Amazing property, nice and clean and the two were so friendly.

Pam was very helpful and made the process very smooth!

Pam and William were both very friendly and helpful. The property was very clean and they both made easy find my assigned storage.

Both William and the District Manager for this Public Storage location went above and beyond the call of duty to help me in a time of need. I had left hurriedly after picking up some items from my storage unit and accidentally locked my unit in the open position. William discovered it during his daily lock checks and called to let me know. I panicked because I was on the other side of the country for two weeks. The door was closed, however, anyone could just open it and take my items. Being new to the Oklahoma area, I didn't have anyone locally that could take care of this for me. William and his District Manager took the time to cut my lock off, lock my unit with a replacement lock, and secure my items until I was able to return. This may sound like a little thing, but it gave me piece of mind while on vacation that my belongings were safe. William's professionalism, kindness, and high level of customer service was very much appreciated. In addition, this Public Storage location is extremely clean and well maintained. I give my highest recommendation to anyone seeking a place to store their belongings.

It was very convenient in location to the university. Easy to move things in and out. Loved the 1$ first month rent deal.

PAM WAS GREAT!

Friendly staff. :-)

Nice informative staff, clean and good location

William is so awesome! Thank you so much for everything! Great storage place! If you need storage I'd come here. Great people!

Great Service - nice place

William was extremely helpful and friendly! If you need to store anything, this is the place!

William was very helpful and friendly!

Very helpful, easy, smooth set up and check in. Very clean location. Everyone was very friendly.

Jean was helpful and kind, the location was easy to get to and clean

Jean was friendly and knowledgeable. She took care of my storage needs without any problems​. She is a keeper.

Kendra was very professional and knowledgeable about all products and services.

Kendra was fantastic in assisting me through the process. Very much appreciated.

Lovely people clean location.