Public Storage Self-Storage Units at 6814 NW 122nd St, Oklahoma City, OK

PLEASE DO NOT PUT ANY VALUABLES IN HERE! Unit got broken into. Just a couple of days ago, came in to find out that my 3 expensive suitcases filled with jackets and shoes were stolen from our rental unit. Boxes were torn into for the perpetrators to look through what they wanted. I cannot confirm if this is an inside job or not since the people working in here were super unhelpful. Never putting anything of real value in there again. PLEASE RENT FROM ELSEWHERE OR GET RENTAL INSURANCE!!

Poor poor experience. Do not use this facility! The lights don’t work and they have NO plans to resolve the situation. They don’t have security cameras anywhere near the unit they put us in and have advised us to add extra locks to our unit as they have had several break ins. When we asked for a discount- due to them not meeting the basic request that the light situation be fixed, they told us it’s not their fault and said they will do nothing to rectify the situation. Even when before we moved into the unit we had advised them of the light situation. Do not recommend!

Anthony and Mrs. Pam was so very sweet and kind. Anthony helped explain to me what the online process made so complicated. I'm so grateful. Wonderful customer service and professional support.

Wonderful & speedy service. Kirk is outstanding!! Thank you.

Great customer service !!!

DO NOT rent here unless you want your unit broke into. Was here three weeks and my unit was robbed for thousands of dollars work of my things. Had to be an inside job. All the office told me was sorry. This a big issue with public storage. There is no cameras in the building or on the property. There is a foot gab between the top of the storage and the bottom of the roll up door. Perfect for employees to rob you. See pics and beware of this place.

Thank you Kirk for your outstanding service today!

Kirk was amazing and very helpful

I had thousands of dollars worth of items stolen from my unit here within 3 months of moving in. There is little to no security. This is absolutely not a safe place to store your belongings.

Kirk at the front was extremely nice and knowledgeable. Definitely appreciate the safety for our belongings. This is the best public storage business I’ve dealt with.

Kirk was amazing! He made the process fast and easy and was super friendly the whole time. 100% recommend

Kevin was awesome, fast efficient, and answered all of my questions, any even some I didn't know I needed to ask 10/10 would recommend

Kevin is a great employee! He was friendly right when we walked in and closed out our unit today in less than 5 minutes. Great people, great place 10/10 would store here again!

Staff is very knowledgeable and courteous the facility is well maintained, clean, and secure the price is reasonable

A fast and friendly company I would suggest anyone if you're looking for a storage to put it in with them they great

Kirk was wonderful

Kirk did a great job of assisting me with a unit!

Very nice gentleman is the manager. He does everything possible to be helpful.

I’ve had the best experience at Public Storage and have used them more than once. Kirk at this location was super helpful and friendly!

Great service!

Kirk, made it easy and fast. Thanks

Kirk was easy going and very honest about everything n was able to show us the storage before we got it. He is easy n quick. Thanks Kirk for everything.

I’ve stored items at this location twice and both times I’ve had a wonderful experience! Kevin is awesome!!!! He was able to assist me in record time when I needed to upgrade my unit.

Kevin was a great help. Patient while I figured out my payment method and answered all our questions while maintaining a professional and polite demeanor!

GREAT customer service by Kevin. He went above and beyond, even staying a little later, to help us get into the right unit. We were truly grateful for his help.

Kirk was awesome I'm a new tenant and he helped me out alot...very nice guy explained everything, very detailed....see you Kirk in 6 to 8wks.

Kirk was very knowledgeable and thorough about hours of operation, services and units offered and he was very kind. He helped relieve my stress when it came for looking for a unit

Kirk was very helpful and amazing

I would like to give a big shout out to Mr Kirk and Mr Kevin if you are ever looking for a friendly staff they are your guys thank you so much!!

Kirk is awesome! Thanks!

Received excellent service

Friendly people was in and out in no time 👍

Kirk is fantastic!

I came in looking for a unit but was unsure if I️ would get one.. Kirk was very helpful in showing me all the different units available and walking me through the way my things would fit into each one. He was willing to talk through the whole process with me. Very positive, helpful gentleman!

Mr. Kirk was valuable assistance in navigating my rental experience. I surely appreciate his help.

Kirk set me up with exactly what I needed and was very friendly and helpful.

Kirk is amazing

Kirk was great at assisting me. Highly recommend this storage facility.

I teally Lily appreciate our neighborly manager, Kirk. He’s so helpful and keeps a watch over our units. He goes the extra mile.

I was very pleased with this Public Storage facility. The kindness and service of Kirk were wonderful. The facility was always clean, easy to access, and a pleasure. If I have need of storage in the future, I will be back. I will also never hesitate to recommend Public Storage to anyone looking for a well run and meticulously maintained facility.

Kirk was extremely helpful, he found us the right unit first try and explained everything clearly. Great service and great price

Great store with great people. Kirk really helped.

Breathe Friendly Service From Kaptain Kirk.

Convenient, clean, professional service by great manager!

This storage facility is one of the friendliest I have ever been to. Kirk (like the Captain) was absolutely amazing and efficient in getting everything we needed. We even forgot something we had said we wanted and he came and found us in the unit to see if we still wanted it. The unit itself was very clean and ready to go. 5/5 would recommend.

Very good experience... Very helpful

Kirk was incredibly helpful! This is the place to go

𝗞𝗶𝗿𝗸 𝘄𝗮𝘀 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗶𝗻 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝗺𝗲. 𝗛𝗲 𝘄𝗮𝘀 𝗦𝘂𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗮𝗻𝗱 𝗖𝘂𝗿?𝘁?𝘂𝘀 𝗮𝗻𝗱 𝗴𝗮𝘃𝗲 𝗺𝗲 𝗴𝗿𝗲𝗮𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲!

Public Storage is very lucky to have Kirk as their manager on 122nd in OKC. Not only is he competent in every aspect, he is honest, friendly and helpful to his customers. I came to Public Storage only because of his good reviews and the satisfaction of previous customers. He showed me the unit personally and even swept it clean before I moved my things in. This guy is worth his weight in gold, so he should not lose any weight soon. He also has a good assistant in David who also was very polite and informative.

Love this place!! Kirk has gone out of his way to help me get moved in a climate controlled unit…. Had problem on line & he straightened it all out. Prior to moving into storage called around. No one else had time to explain questions (or even call back.) 😵‍💫 Staff rotates days so also Pam & David have helped answered questions about gate & options when I called. Thank you all for being here and having such a great team. Truly a very good experience all around.

I highly recommend this storage facility Mr. Kirk is a wonderful pleasant attendance and enjoyed my time in handling my rental

Kirk, did an amazing job! Fast and easy

Kirk was super great at taking care of my needs today...awesome employee

Kirk is good people, answered all my questions and was very knowledgeable. Handled our unit in a quick hassle free manner as well.

Kirk was amazing! We will definitely be using his facility for future needs! We had an issue and he sat us down and went over our options, and helped us come to a resolution! Highly recommend the 122nd and Rockwell location!

I had excellent service today, Kirk was great!

Kirk was an awesome guy to work with and very knowledgeable when it came to the questions I had thank you.

I didn't like how there are hidden charges. Storage keeps going up every month. I will not be getting a storage from this place again. Also I'm just finding out my storage was broken into and haven't been notified.

I had a special welcome from Kirk he was friendly and professional

Kirk is amazing! This storage was easy to access and move in ! Never had any problems

Good hospitality very good service I recommend public storage the gentleman was great

Great Customer service and a clean, safe and well-lit facility. Happy customer!

Thanks Pam, you got our storage issues solved very nicely. I appreciate your help.

Awesome customer service, Kirk goes over and beyond to accommodate your moving/storage needs.

Very clean place. Cellphone gate access through bluetooth. If you put a lock on your unit separate from the rim cylinder lock they supply you with, they will place a tiny sticker on it each time they "check it" just to let you know it's been monitored recently. Nice staff, very professional and patient.

kirk was great!

Kirk was wonderful in helping, friendly & personal. Great to work with very easy to understand. As far as I am concerned he should get a 10 star!

Great man. Great service

Friendly and professional.

Nice guy

Kirk was very helpful and super friendly

Kirk is wonderful and very helpful this place is excellent because of his leadership and management!

Great team and service. Kirk goes above and beyond. Represents the company professionally and makes extra efforts to meet your needs. Customer service matters.

Kirk is awesome, nice gentleman. 👍

Thanks for your service Kirk!! Really cool guy and great customer service

This is a great place to store your extra things. Super clean, easy access. Great location. Helpful staff. Kirk was very friendly and helpful when we moved out. He explained everything we needed to do to make the move out completely stress free

Other than being such a hot day. My experience was awesome. Thankyou Captain Kirk!

I did everything online and Public Storage delivered! Excellent rental process and facility.

Great facility, Kirk was very nice and helpful.

Robyn was very helpful and knowledgeable

Robyn was extremely helpful and personality was great!!!

Kirk was very nice, open and honest about everything. Definitely easy to talk to, very very nice. Everything was super simple and straight to the point. I’ll recommend it if asked.

Getting a climate controlled unit was a major task today but got eventually got one . Very courteous service and clean unit.

Excellent and complete setup with Kirk!

Mr Kirk was AMAZINGLY helpful and got me situated in my unit thank you soooo much!!

Santa Kirk was amazing! He was so kind and so helpful.

Kirk was awesome!!! His customer service was over and beyond.

Kirk was extremely helpful in showing me my new unit and answering all my questions. Great customer service!

If the sign on the door says they'll be open until 6 p.m. THEY SHOULD STAY OPEN UNTIL 6 P.M. ... NOT 5:15 p.m.

Kirk was an amazing manager. Very helpful! Great location and unit. Highly recommended!

Great facility and amazing management! I had to move out of unit and into another in the same facility and Kirk the property manager made the transition seamless and very simple! Outstanding facility with really good customer service. Can’t ask for much for more from a storage facility.

I was having some challenges accessing my unit. Kirk was great addressing my needs and providing excellent solutions to ensure we do not encounter issues down the road. He went out of his way to take me to the unit and provide assistance getting the lock secured for future access. Thanks Kirk!

Kirk was AMAZING!! He answered all of me and my daughters questions quickly and professionally! He showed us around. Very helpful!! Great Job Kirk!!!

This public storage made it so easy to move in and out. Kirk and everyone else I’ve met that works there was so nice and extremely helpful! Will recommend to others!

Pamela is THE BEST. She made the process of transferring to a bigger unit a seamless one! She answered my million questions with amazing patience and understanding. And if she didn’t know an answer in great detail, she was quick to get it figured out for me. Get you a unit with Public Storage, and be sure to request sweet Pamela! :)

I was laughed at and called the N word by jessica ohroyal the manager. They have the wrong email on file and don’t care that they illegally just sold All my stuff.

While looking for a storage facility we came across the property manager Pam. She was extremely helpful with showing us around! Such a clean facility, I would definitely recommend.

Nice facility. Manager was helpful. Will be back.

STAY AWAY! I would not give thus company any stars if that was an option! I have never been treated so poorly! I live in Dallas and am in the process of moving to Oklahoma City. I reserved a climate controlled 10x20 unit with Laun from the 800 number and then spoke to Pam, who I was told was the property manager for this property and she was at that location. I was very pleased with these communications and received both a confirmation text and an email that they were holding the 10x20 unit as I requested until 8/11/2021. I must pay by this date. I went to OKC to firm this up and went to the property in-person to pay on 8/10/21. I was met by Devon who said he was the property manager. He could barely offer me a blank stare and stuttering told me they did not have the 10X20 they promised me available. I called the corporate office on the phone and spoke to Zac. Zac was very short and uncompassionate for the position they were putting me in and simple stated, "if they don't have one, they don't have one". and he could not get off the phone fast enough. My written confirmations from Public Storage did not mean a thing to Devon or Zac. I WAS JUST SCREWED! Then unbelievably on 8/12/2021, I get a call from Devon. He asked me if I was ready to finalize my 10x20 climate control unit. I do not know if he really had a unit now or not - doesn't matter, after the incompetence and contemptuous treatment I received, I continue to get emails asking me to claim my reserved unit. I WILL NEVER DO BUSINESS WITH PUBLIC STORAGE!!! If you want professionalism, you will stay away too!

Joyce was a amazing

Sarah was amazing in explaining the system and timeline of payment. I rented at the months end, thereby throwing the pay period off. Fees were assessed and with no prior communication these were unexplained. She did the utmost to rectify the situation and made me feel comfortable with considering Public Storage again in case of future need for storage. Thanks for your communication and efforts!

The manager Joyce was super helpful and considerate! I was able to inspect the exact storage I was renting and she was able to answer for all questions and concerns I had. I was a chaotic mess from a frazzled morning but she was mind-easing & happy to help! I couldn’t have asked for anyone better!

Clean property with professional service. Would highly recommend!

Rakeia was knowledgeable, informative and very friendly and sweet!

Property manager Joyce is fantastic. She made my purchasing of my two storage units very easy and hassle free. If you want great service please give them a call and ask for Joyce.

Gave us the run around on different prices, finally gave us the “correct” price, we took it. When time to make the payment, charged us twice the price we were told. Customer service stated “well I don’t know who told you that” etc, pretty much talked down to you. A lot of lies, take your business somewhere else.

Joyce was extremely helpful when I was trying to handle issues while I was out of state. She went above and beyond to make sure I could access my unit ASAP. One of the best customer service experiences I’ve had!

Just talked with Harold at the front desk. He was super helpful and friendly! Thanks, Harold!

Great prices n nice facility

I just rented a unit for the third time with Public Storage and just like every other time it was a tremendous experience they are fast and efficient and every one of the managers are extremely nice and knowledgeable and helpful and considerate and they just seem to care about what you want. I will never rent a unit from another Storage facility. I appreciate you guys and everything you do and anytime someone asks me where to rent a space I will always send them your way

Good customer service

Kendra was so nice and very helpful I was so glad she was at work with the virus going around in my time of need.

Ryan and Kendra are amazing! The property is so clean! Truly recommend them.

Kendra and Ryan made the options for rental space very simple. Space is clean and bright. Excellent space and facility.

Ryan and Kendra were both excellent to deal with. Pricing was as quoted online and the registration and access to unit was seamless and efficient. Nice people to deal with.

Kendra and Ryan were amazing. Extremely helpful and thorough in helping us get all we needed for a smooth move in. I highly recommend this location.

Really enjoyed learning about storage from these experts; Ryan and Kendra. Way to go guys!

Great service friendly team, Ryan was very professional and knowledgeable.

Great service, easy , clean, and simple process!

Smooth and easy checkin process. It was very clean and professional.

Poor experience

Kendra is amazing and super sweet! Very personable and understanding!

Hands Down Best experience With Kendra!

Kendra is great and the property is very clean.

Staff if knowledgeable and very helpful

Kendra was friendly and helpful. She made the whole process quick and easy.

My previous storage unit up on N. 122nd was too far for where I currently live and the price had gone up 3 times in the 8 months I had it. I was paying $66ish every month for a 10x10 unit. The Public Storage I am now at was reserved online- the same day and happen to be having a 50% off your unit special. So every month my now MASSIVE - 10'x24' Double Doors/ 2 Lights Inside My Drive Up Unit - costs me just $55/ Month! I wouldnt and couldn't find a better deal, unit or Public Storage facility!

Great facility. Super nice staff. Would highly recommend this facility.

Taity was a great help. I’ll recommend you guys to anyone in need of storage space.

Kendra helped me out on getting a storage unit. She was very pleasant and knew exactly what to do. Thanks Kendra for all your help

Perry is extremely nice and was very helpful. Thank you public storage and Perry.

This is not the place you want to store your things. I had my things at this storage facility I tried calling them four times starting before the end of the month through the 7th day of the next month to verify the balance due. They never returned calls nor did they answer the phone during business hours. I finally talked with Tatiana who could not answer the questions I asked her. Everything was I need to call the people over me. I asked for the number to Corporate she said she did not have the right number for them. I was warned by another storage facility about how they give you one price they raise the price after you start service with them. I learned that is very true. Yes the units are clean but customer service is not good. I would NEVER suggest this company to anyone. 11/11/2019

Always clean and safe. Adding new units or any changes is a breeze, Kendra is super organized and professional!

Best staff ! Kindra has excellent customer service skills.

Kendra and Tatiana was the best. The greatest customer I have ever had HANDS DOWN ME AND DADDY WAS READY TO MOVE IN!!!!!!

I enjoyed this experience I almost thought I was almost on storage ward great deals thanks keep up the great work

Kendra Needs A Raise!!!

Kendra rocks. She definitely knows her stuff, super friendly, customer service at it's best.

Kendra is an exceptional help, and the supplies available were a huge help to fit my stuff in my unit.

Convenient

Kendra was excellent and very professional!

They are really nice people there. I really like to talk to them a lot of time.

THIS IS THE BEST STORAGE FACILITY IN OKC... HANDS DOWN!!! I have used storage facilities in Tulsa and OKC in the past, but have never experienced anything quite like this particular facility. KENDRA is the poster child of what customer service should be in ANY realm of business! She's always pleasant, knowledgeable, and has been amazing to work WITH!! If I could hire her, I would do so in a heartbeat! Kendra has been quick at returning phone calls, patient with when I've had many questions, and has made me feel comfortable that my belongings are stored in good hands! This facility is always clean and very well maintained. If you're looking for a storage facility that is secure, clean, well maintained with staff that is always kind and helpful... This is where you need to be!

Kendra was so great in assisting us and had a wonderful personality and excellent customer service

Kendra is very sweet and amazing. Very professional and we really love her. This is our 2nd time using this public storage. She is a dream boat. Love love love her.

great customer service, very friendly, clean , everything was easy to get set up. definitely recommend!!!

Property is clean and Kendra is always friendly and helpful!

Facilities are clean and employees are friendly and knowledgeable. Kendra and Joyce are wonderful!

Just rented my second unit with Public Storage and I couldn’t be happier. Kendra is one of the best and most professional and helpful people I have ever done business with. It’s so rare to find someone who takes initiative to look for ways to be helpful and do it with a smile and a good sense of humor. She is the second person I have met with Public Storage and the other is Mae Crum. She is one of the best women I have ever known. I can rent a unit anywhere but it’s because of people like Kendra and Mae that I will never go anywhere else. Thank you so much for doing what people have forgotten about.

Kendra was nice and helpful

Great service, great people, especially Kendra. She is amazing, and so is her assistant Aly

Kendra is such a beautiful young woman inside and out! KENDRA was very helpful and knowledgeable! The facility is always well maintained & clean!

Kendra was super in getting the storage unit set up for my friend, Stephen A. Zrenda, Jr. this morning. She is definitely a great asset to the Public Storage Team. She gets five stars.

They were professional and wonderful!! Thank you so much Kendra!

These people are quick and professional. I feel good about this decision to store my important belongings here.

Love this place! Kendra was very helpful and super efficient!

If you want friendly AND knowledgeable service, this is the place to go. Thanks Kendra for your expertise. I will always use Public Storage!

Kendra Was Very Understanding, Very Nice , She Answered All My Questions. Very Respectful & Kind .Thank You

Friendly staff

I had an awesome experience setting up my unit here. Kendra was super nice and answered all of my questions! I also stopped by another competitor storage unit place that was not very pleasant. Kendra is super helpful and welcoming so we came back to pick this place!

Kendra was super amazing and very helpful.

Audrey was helpful throughout the set up process, the storage is very affordable.

Rodney you are the best if it wasn’t for you it wouldn’t be an us

I had made an appointment to go to another location, only to find one way closer to where I am now. I went online and made a reservation to go into the one on NW 122nd st. When I got there, Kendra was super welcoming! She thoroughly explained rules/regulations and whatnot and when I had a question, and there were quite a few, she had no problem answering them...and even stopped what she was doing to look at me and talk to me. Very respectful. We chatted and laughed. She made me happy I chose this location! Thank you so much, Kendra!!

The location was great for me, just 2 minutes away. I only used the storage space for a month but my experience during the time was awesome. The workers made my move-in and move-out process quick and easy. They had great customer service and was very knowledgeable about the storage units. I will be using them again in the future. Thanks guys!

Amazing customer service. Kendra was super helpful. I would most definitely recommend this storage property.

Audrey was great to work with and got me exactly what I needed! Five stars for the excellent customer service!!!

Kendra was very helpful and efficient in helping me get a storage unit for my sister. It is hard now days to find young people who have good customer service and a good work attitude. Thank you for all your help.

Great place

Kendra was actually SUPER amazing. VERY helpful and knowledgeable to the products, i left with zero questions. Let us see our unit before renting it too! She was probably the friendliest person I’ve ever met so far.

Someone attempted to pick our unit lock. Audrey, Kindra and the District Manager, Jaime Lee, quickly solved the problem. Finally some good management after our previous issues with prior poor management. Thank you for taking care of your customers.

KENDRA is an amazing young lady, so professional, very knowledgeable, quick and pleasant as can be. I have never been treated so nicely by someone like Kendra treated me. I will recommend this Public Storage on 122nd to everyone I know... Kendra thank you so much sweetie, your an amazing young woman. Keep doing it cuz you do it so well.

Was at American for 10 years. Moved to Public Storage due to friendly service and help by Kendra. Great Manager. Always asking if I need any thing. She is fabulous. Super secure property. Clean neat safe always G. Frank Wheat unit is always secured even when I forget to lock my unit Kendra catches my error and secured my unit!!!!

Kendra was super nice and helpful!! I’m so glad I found this location

Was at American for 10 years. Moved to Public Storage due to friendly service and help by Kinda. Great Manager. Always asking if I need any thing. She is fabulous. Super secure property. Clean neat safe always G. Frank Wheat unit is always secured even when I forget to lock Kinda catches my error and secured my unit!!!!

Kendra the manager is amazing! I needed a unit that was clean and I needed it quick and I was in and out in 30 minutes with all of my questions answered and all of the supplies I needed. Love the one stop convenience. Thanks Kendra!

Over priced and horrible customer service. They will find anyway they can to add fees to your account. We are moving our stuff ASAP. When it was owned by Switzers Locker it was better people, nicer staff and way better customer service. I do not recommend this place.

Audrey was very customer oriented, detailed with procedures

Kendra was very helpful.

You never think of a Public Storage Unit being a Service Industry. However I've leaned that recently from my experience with Kendra, her new trainee and her DM. Like a majority of companies in our state they really showcase our Oklahoma friendliness and of course their strong professionalism and knowledge of the business. They were so accommodating with what I needed and actually made my situation work for me. They really have the customer in-mind and personalize it with getting to know you as a person rather than your unit number and size. I never thought I'd write a review about a Public Store Unit, certainly a first for me. I do know weather you have too much stuff, maybe your in between homes or just moving or maybe ending a relationship and starting a new chapter. This is the place to go to where they will understand what works best for you!

Kendra made this process super easy! In and out in 10 minutes and was provided exactly what I needed.

Great place!! Very helpful

Excellent service from Kendra.

Kendra was very polite and helpful! She gave us all the information we needed and more. She showed us our unit, how to work the lock, as well as showed us options for boxes and what not. Great experience!

Got a great web rate on a climate controlled unit. Dana was great with the sign-up process, as was Amber when I returned to cancel insurance on the unit (my homeowners insurance already had me covered, so that saved me a bit more on the monthly rate). Very clean units and easy to access. I can highly recommend this site for storage.

Great space! Friendly and helpful people!

Love this place. Been here 3 months and getting another unit today. Cheap and easy to access.

Nice storage facility

Very nice and clean. The location is great for me to have access if I’m coming from work or home. The employees are amazing!

I found a great size unit. Beverly was very helpful and nice.

Very professional and efficient

Place is very clean and well kept

Beverly was really nice and the place is clean

Friendly service; they were always very helpful.

I dealt with Aaron S., he was very thorough and helpful. Clean place easy access. I would recommend.

I love public storage!! It’s very clean and reasonably priced! The employees have always been respectful and ver professional.

Every time I can into the office with an issue they were very helpful

Great experience nice area and clean

Aaron Beverly, the property manager, showed great customer service. Showed us the unit and got us leased very quickly!

I had a very positive experience when securing a storage unit at Public Storage! Beverly was extremely helpful and professional. I highly recommend them to anyone looking for some extra space.

Great service and really clean

I truly feel they are purposely creating a situation to confuse their customers so they can charge them more money, and then eventually keep their stuff. As soon as I get paid I'll be removing my stuff from their facility. It's been b.s. from the beginning. $1 down is false. The dude at the place specifically told me my due date was the 17th all of a sudden I'm getting late charges far before that date. Come to find out they leave out details. I highly recommend that no one use this business

Pam was excellent, fast, and efficient. Was a quick in and out and went through everything and made sure I understood everything.

Great experience. I’m not the one for getting storage units but after my amazing service today with Aaron I am now a 100% firm believer and user of said storage units. Thanks guys. You are the best

Pam was very helpful, patient and resourceful. She was able to recommend a unit with enough space to accommodate my needs after just a brief description of what I would be storing. She wrote down and handed me any information I would need or potentially lose or forget in the future. She was also able to recommend a product to me to absorb moisture in the unit as the unit I selected was not climate controlled. Will definitely use this location for all of my future storage needs.

Ren was wonderful and she has great customer service. I will be back to always do business with her.

If you like dealing with rude people who raise rates regularly AND try yo keep charging you after you move out - by all means go here! Otherwise go somewhere else!!

I would have said that this place had great customer service, but it took me 5 days to get ahold of the new property manager to schedule a move out. Then they don’t even refund the month that they JUST charged me for. Even though I won’t be there at all.

Great staff, fast and friendly.

Great customer service with TaShara!

Do you have heat and air units available?

The staff didn't know there answers to half the questions I asked her. There was a dead mouse by the front gate. She told me that if you are in the property for even one minute after gate access hours end that the gate will not open and you will be trapped inside.

Amazing customer service! Aaron was incredible with helping me and being patient with everything I was needed help with, and found the perfect unit for my needs! Highly recommend!

Recently rented a unit from Aaron. Great customer service, walked us to several units to let us check them out. Property very clean, well monitored and safe!!! Aaron Explained all policies and prices. Very thorough and extremely nice. Would rent from again and again!

Lyric and Aaron were very nice and have great attitudes, answered all of my questions throughly. Would recommend this location to everyone looking for storage. These two are great at their job!

Lyric & Aaron were very friendly and helped us get the best fit unit for our needs.

Since the first encounter my experience has been excellent and friendly environment helps as well. Thank you both Aaron and Lyric for the hospitality.

Great service!

Aaron did a great job making me feel welcome and explaining everything to me, making sure I was taken care of!

Rented a unit at the place at Rockwell and NW 122. Aaron was awesome. Great experience

Rodney is awesome!!! He definitely turned my day around

Rakia the young lady that helped me was in training she was magnificent went over everything very thoroughly walked me to the unit so that I could look at it and make sure that it would meet my needs explained about the insurance, lock, clean out on move out explained about what happens if I don't pay my rent fee in a timely fashion and all the fees associated with that very pleasant to have someone in customer service to be upfront honest, efficient, and courteous! Aaron was very polite and welcoming opened the door for us arriving and departing.

Public Storage has some very shady business practices. DO NOT RENT HERE if you are planning on staying more than a few months. They perform a "bait and switch," they get you in the door with a reasonable price and then increase your rent by over 18% about 6 months into the deal. Their justification was the fact that they had to repaint lines in the very small parking lot and fix a pothole. No notification aside from my bill was provided. When I challenged the significant raise, they cited all sorts of things that were not truthful to justify it. They also said it was a raise across the board, this was also another lie, a co-worker that rents there has not received a rent increase, and he signed up shortly after I did. They refused to give me a signed copy of my contract and refuse to elevate my complaint. It has been two days, and I still have not heard from back from the District Manager. Seriously, find another spot to rent, so you are not extorted a few months into the rental agreement.

Our rent recently increased by $11 without notice. When we called the property manager Aaron he said that rent is subject to change at any time if "repairs" are made to the facility. He said they recently fixed a pothole and painted. We are currently getting a copy of our contract to read through the fine print. Do not rent from this place unless you are okay with movable rent prices and terrible customer service from their property manager. When confronted about the shady policy, Aaron's defense was that this property's increases are much less than the competitors. I don't think that justifying your outright shady business choices by pointing out another company's flaws is effective. We will be moving our things to one of their competitors and will make sure to include a fixed price in our contract.

Mckenzie and Rakia helped me and gave me fair prices for storage. Easy. Good price. Fast. Will be back for sure !!

Super quick, easy, and it's very clean and organized!! Also super easy location!

McKenzie's service was quick and informative

McKenzie was very helpful in assisting me with the terms of the storage space. It would be great if they advised about the lock and insurance requirements on the website. The lock costs $21~ and insurance varies from $11 to $15 for a 5'x10' unit.

Aaron did a great job with me. Very Informative and professional. Thanks Aaron!

Mckenzie hooked it up right at closing time

McKenzie was the best! So helpful

McKenzie took very good care of me and our storage needs, she was very pleasant and friendly. We was having an issue at the Hefner location, but once I explained to McKenzie what are need were she immediately emailed the district manager in an effort to help us get the matter taking care of. Again this an issue that the Hefner location would not try to help us resolve, which is where our unit is located, unfortunately. Thank you McKenzie again.

Great friendly service.

Great service! Very quick and painless! McKenzie was great and the trainees were great too!

Celeste was Wonderful! She was very helpful in meeting my needs and she exceeding my expectations.

David was very helpful, friendly & answered all my question. Very pleased!!!

Cynthia made the process so easy. She was great. Nice facility. Very clean. Great value. I would recommend this place to everyone.

I moved from another state and had to get a unit on short notice. David called me minutes after i put in the reservation and set everything up. He walked us through the paperwork and was very friendly. Overall it was a very pleasant experience.

Walking into this storage unit place I felt that Ms.Cynthia would work in getting me the best price for what I needed, also she was very pleasant..I would recommend anyone to come in to see her for any of there storage needs.

We got there early for our appt but Dave got us checked in no time. Awesome place. Very nice facility.