Good job helping me Kurt with my payment issue
Worked with the fantastic Kevin! He called ahead of time and got me set up with everything I needed flawlessly. Thankful he was there!
Do not rent from Public Storage. It is a total scam. After our unit was broken into at one location, we tried to move to another. Once we got there, the unit was inside access only and we needed outside access. We were told we could get a refund on the rent. Now after hours on the phone with the 800 number, they said we can't get a refund. A complete waste of time and money. We ended up renting a unit at American storage at Rockwell & Memorial and it's been an amazing experience.
Update: I got escalated to the district manager. She said she would refund my money, but only if I removed my review. When I told her that sounded a lot like blackmail, she started arguing with me. I'm assuming I won't be getting any money back since I refused. Needless to say, my experiences with this company have not been good in any way.
Public Storage met my needs Kirk was so much help answered all my questions and more. My first time renting a storage unit and he made it effortless
Kirk was amazing help. He helped us figure out what we want and got us a good price.
Kirk was friendly and professional. He knows his property and you know he takes pride in being present to his customers. I highly recommend this location for any of your storage needs.
Hi, I’m Josephine! I’ve been a Loyal customer of Puplic Storage for 18 years! I’ve had several experiences with different Public Storage customer service agents.
Kirk is one of the BEST agents you have! He’s very knowledgeable and professional! He goes above and beyond to take care of his customers, always with the willingness and readiness to help!
I feel like a very valued customers whenever he serves me!
The company needs more people like him! He deserves more than 5 Stars! I give him 10 & above!!!
Thanks.
Great storage so far. Kirk at the counter is great and always quick to greet and offer help. A+
Kevin was professional, polite, and quick getting me checked in for a 10x5. Very helpful!
Kirk is great and very helpful. The unit is clean and affordable.
Kirk was excellent, with his knowledge and service couldn't have gone any smoother.
Property manager Kirk was very helpful. Answered all my questions.
Kirk was a very pleasant man to work with. Very friendly and helpful.
The cleanest storage unit I have ever had. Kirk was very knowledgeable.
This property is very well taken care of. Kirk, the property manager, was friendly, accommodating, and very helpful with finding us the right unit.
Kirk was awesome! He helped me get a discount by registering online. I enjoy the low pricing and cleanliness of the new unit.
Thank you, Kirk for making this process so easy!! You went out of your way and over and above to help me rent my first storage unit. I appreciate you so much!!
My family is looking for a place to store things before a move, and we went in and talked to Kirk. He was so kind, informative and helped us pick a unit that will help us in this season of life. He was so friendly and truly cared about helping our family. If you go here, I would definitely ask for Kirk.
Kirk was amazing with all assistance. Very clean and convenient
Kirk was fantastic! We booked the reservation online and when we came in to finish the process and he was so friendly and kind. No problems getting through the gates and to our unit! Would definitely recommend. ☺️
Captain Kirk, is very nice and understanding. Takes his time to explain and confirm with you what you looking for before processing your request
Worked with Kirk, received great service, Thank you
Very friendly and knowledgeable
Awesome experience given my first time renting storage!!! Kirk was extremely helpful!!!
Terrible experience. Our indoor storage unit was robbed within 2 weeks of moving in. Locked behind a gate, locked behind a door and locked with an actual lock.
The manager was zero help. I had to call multiple times to check back and see if they found anything useful on their cameras. Manager seemed frustrated that I even asked him to go through the cameras and I honestly don’t believe that he ever did.
Frequently the office would be locked during regular operating hours. Very rarely did anyone answer the phone during normal hours and I would get a call back in a day or two. Even when I went to turn in my lock/keys, no one was in the office despite it being normal hours.
Overall terrible experience and I will never be using a public storage again. They could not care one bit that we were robbed.
Kirk was very helpful!!!! Thanks
Kirk was an exceptional help and guide while upgrading my reservation at this establishment. I appreciate his assistance with this transaction. 5-stars!!!
Kirk....thank you!!!! Kept my stuff safe, clean, dry and easily accessible for the last 4 years. Finally emptied out today, but the customer service has been great since day one, and this really is a well kept facility. Thanks for making this easy and drama free. Two thumbs up! 👍🏿👍🏿
Kirk was great is helping us set up a new account.
Kirk is an amazing and helpful person!! Definitely recommend this storage and him as a person!! AMAZING PLACE!! Awesome business!!
Kirk was great to work with and got me exactly what I needed! Five stars for the excellent customer service!!!
I just got a unit and Tim was the person who helped me, and he did a great job by showing the units that could fit my needs and answering all my questions
Kirk helped me figure out what I needed.Very kind...Win win.
Kirk was amazing with helping us get both of our units and switching things around after errors with online. Was very kind, efficient and helped us
Kirk is the best! Great service! Would definitely recommend!!
This place of business has raised my rate so high that they know I cannot afford it much less now to pay for the fees and rent so high that after losing most everything in a break up and is why I need storage have taken what I had left in the world and with my son's things in there who I lost all I get from them is rude unwavering threat after threat and now I have lost literally everything I own and I cannot do this I just can't so don't trust that anyone has compassion because I'm. Finding the cruel just downright in believable ways to be made to be irrelevant and treating someone who came out of an abusive relationship to treat me with the same disrespect and could care less they are taking the amount they are and posting only the raving reviews now but those that say all the same things I am are no longer visible. They are taking advantage of someone they know is disabled and raising rates so high knowing the situation and refuse to work with me instead say they don't care I am just going to have to accept the fact that they took my things because they were greedy and don't care that coming out of my abusive relationship I'm now being treated the same way by my storage facility who has had ne so stressed out that I'm done I'm done. I'm out of fight. But if there's anything you want to believe about this post please believe your rare is also going to be quadrupled or more by the time your one year being there will cost you and they simply tell you it's too back your delinquent so pay it and I'm not exaggerating or lying I have been talked by the corporate manager in the same time nothing but reading my notes on my account and saying they are required to harass me and threaten my things are going to auction with in the week of the 1st who does that. You will see I just hope they dont push you to far to recover all over a storage unit. Dear gosh anyone have to live on disability and have storage with this company it's disgusting what they are doing to people it truly is
Grate facility, location and price. Mr. Kirk is such a nice gentleman and very helpful. He made the whole experience of renting a unit so easy and pleasant. Thanks.
Both of the gentlemen who work in the office were both extremely helpful and nice 🙂 They made everything easy. Very welcoming.
Kirk is a amazing person with a wonderful deposition for people and is very helpful and wonderful to talk to Thanks For Everything Kirk...😃😃👍🏾👍🏾👍🏾👍🏾
Kirk is a great manager, very helpful and will go the extra mile to handle any problem. Facilities and my storage unit very very clean and neat. Wide alleyways make it easy to get to your unit. Thanks Kirk for a wonderful rental experience.
Mike Moser
Very friendly place,Kirk answered all my questions!!! Definitely recommend!! 5⭐️
I highly recommend this location. Kirk was extremely knowledgeable and helpful with an issue I ran into with my unit, and fixed my problem in less than a day. I’ve been nothing but impressed!
Public Storage offers super nice & clean storage units, super easy move in/move out, very well maintained property, & great customer service thanks to Mr. Kirk in the front office!
I am very greatful for Mr Kirk he has been a great blessing of help thank you so much he truly goes the extra mile to help the customer and make sure they are satisfied
Very clean. Very professional. Great prices. I dealt with Kirk. He is great and extremely helpful.
The staff is super helpful and everything I need he got done very quick.
Thank you for your help
My bill had jumped up over $40. I called public Storage and spoke to Anthony. He immediately said he would help me and was able to change the amount back to what it was before. This is a great place to do business!
Great specials! The grounds and units are spotless. Kirk is super nice and always there to help no matter how many times we bug him lol. If your looking for a clean, budget friendly, and secure place to store your belongings...you've found it!!!
Kirk was very friendly, knowledgeable and got me in and out. It was a great overall experience!
Kirk has been so helpful - great storage unit facility!
Kirk was great to work with. Right away, I realized that I needed a larger storage unit and he was super helpful and understanding. He found the perfect location for our needs.
TO WHOM IT MAY CONCERN,
Kirk at this location is the best of the best very knowledgeable and understanding. Can Solve anything you have a question on .
Kirk helped a lot with the transfer of my unit.
I had thousands of dollars worth of items stolen from my unit here within 3 months of moving in. There is little to no security. This is absolutely not a safe place to store your belongings.
Edit: This facility was robbed more than a dozen times in December 2023 according to KOCO 5 news
https://youtu.be/3KK588TBW2g?si=W7_fY8tctOHYIrMj
Anthony at Public Storage was amazing. Very friendly and extremely helpful
Anthony was amazing! He made the process fast and easy. Great customer service!
Kirk was fantastic and so helpful to work with and made our experience renting a storage unit so easy. Thank you Public Storage.
Kirk was amazing! He made the process fast and easy and was super friendly the whole time. 100% recommend
I have been looking for a storage unit to store things from one of my rental houses. It appears this storage unit has been robbed numerous times based on a handful of reviews.
I believe it is an INSIDE JOB, or IMPOTENCE on behalf of the storage company to offer storage of belongings and secure them with a working camera. The storage search continues..
Nice air conditioner units. Prices have been increasing annually. Check for security upgraded. After recent thefts, they need them.
Nice air conditioner units. Prices have been increasing annually. Check for security upgraded. After recent thefts, they need them.
Anthony was outstanding in Customer Service. He is great at what he does!!
Anthony was very helpful and friendly. He made me feel welcomed to this facility. Thank you Anthony.
Kirk was extremely helpful in getting us relocated into a new unit after issues with the electrical in the previous unit.
awesome storage place received a 5 star experience!
PLEASE DO NOT PUT ANY VALUABLES IN HERE! Unit got broken into.
Just a couple of days ago, came in to find out that my 3 expensive suitcases filled with jackets and shoes were stolen from our rental unit. Boxes were torn into for the perpetrators to look through what they wanted.
I cannot confirm if this is an inside job or not since the people working in here were super unhelpful. Never putting anything of real value in there again.
PLEASE RENT FROM ELSEWHERE OR GET RENTAL INSURANCE!!
Poor poor experience.
Do not use this facility!
The lights don’t work and they have NO plans to resolve the situation.
They don’t have security cameras anywhere near the unit they put us in and have advised us to add extra locks to our unit as they have had several break ins.
When we asked for a discount- due to them not meeting the basic request that the light situation be fixed, they told us it’s not their fault and said they will do nothing to rectify the situation. Even when before we moved into the unit we had advised them of the light situation.
Do not recommend!
Anthony and Mrs. Pam was so very sweet and kind. Anthony helped explain to me what the online process made so complicated. I'm so grateful. Wonderful customer service and professional support.
Wonderful & speedy service. Kirk is outstanding!! Thank you.
Great customer service !!!
DO NOT rent here unless you want your unit broke into. Was here three weeks and my unit was robbed for thousands of dollars work of my things. Had to be an inside job. All the office told me was sorry. This a big issue with public storage. There is no cameras in the building or on the property. There is a foot gab between the top of the storage and the bottom of the roll up door. Perfect for employees to rob you. See pics and beware of this place.
Thank you Kirk for your outstanding service today!
Kirk was amazing and very helpful
Kirk was amazing! He made the process fast and easy and was super friendly the whole time. 100% recommend
Kirk at the front was extremely nice and knowledgeable. Definitely appreciate the safety for our belongings. This is the best public storage business I’ve dealt with.
Staff is very knowledgeable and courteous the facility is well maintained, clean, and secure the price is reasonable
Kevin is a great employee! He was friendly right when we walked in and closed out our unit today in less than 5 minutes. Great people, great place 10/10 would store here again!
Kevin was awesome, fast efficient, and answered all of my questions, any even some I didn't know I needed to ask 10/10 would recommend
A fast and friendly company I would suggest anyone if you're looking for a storage to put it in with them they great
Kirk did a great job of assisting me with a unit!
Very nice gentleman is the manager. He does everything possible to be helpful.
I’ve had the best experience at Public Storage and have used them more than once. Kirk at this location was super helpful and friendly!
Kirk, made it easy and fast.
Thanks
Kirk was easy going and very honest about everything n was able to show us the storage before we got it. He is easy n quick. Thanks Kirk for everything.
I’ve stored items at this location twice and both times I’ve had a wonderful experience!
Kevin is awesome!!!! He was able to assist me in record time when I needed to upgrade my unit.
Kevin was a great help. Patient while I figured out my payment method and answered all our questions while maintaining a professional and polite demeanor!
GREAT customer service by Kevin. He went above and beyond, even staying a little later, to help us get into the right unit. We were truly grateful for his help.
Kirk was awesome I'm a new tenant and he helped me out alot...very nice guy explained everything, very detailed....see you Kirk in 6 to 8wks.
Kirk was very helpful and amazing
Kirk was very knowledgeable and thorough about hours of operation, services and units offered and he was very kind. He helped relieve my stress when it came for looking for a unit
I would like to give a big shout out to Mr Kirk and Mr Kevin if you are ever looking for a friendly staff they are your guys thank you so much!!
Received excellent service
Friendly people was in and out in no time 👍
I came in looking for a unit but was unsure if I️ would get one.. Kirk was very helpful in showing me all the different units available and walking me through the way my things would fit into each one. He was willing to talk through the whole process with me. Very positive, helpful gentleman!
Mr. Kirk was valuable assistance in navigating my rental experience. I surely appreciate his help.
Kirk set me up with exactly what I needed and was very friendly and helpful.
Kirk was great at assisting me. Highly recommend this storage facility.
I teally Lily appreciate our neighborly manager, Kirk. He’s so helpful and keeps a watch over our units. He goes the extra mile.
I was very pleased with this Public Storage facility. The kindness and service of Kirk were wonderful. The facility was always clean, easy to access, and a pleasure. If I have need of storage in the future, I will be back. I will also never hesitate to recommend Public Storage to anyone looking for a well run and meticulously maintained facility.
Kirk was extremely helpful, he found us the right unit first try and explained everything clearly. Great service and great price
Great store with great people.
Kirk really helped.
Breathe Friendly Service From Kaptain Kirk.
Convenient, clean, professional service by
great manager!
This storage facility is one of the friendliest I have ever been to. Kirk (like the Captain) was absolutely amazing and efficient in getting everything we needed. We even forgot something we had said we wanted and he came and found us in the unit to see if we still wanted it. The unit itself was very clean and ready to go. 5/5 would recommend.
Kirk was incredibly helpful! This is the place to go
Very good experience... Very helpful
Public Storage is very lucky to have Kirk as their manager on 122nd in OKC. Not only is he competent in every aspect, he is honest, friendly and helpful to his customers. I came to Public Storage only because of his good reviews and the satisfaction of previous customers. He showed me the unit personally and even swept it clean before I moved my things in. This guy is worth his weight in gold, so he should not lose any weight soon. He also has a good assistant in David who also was very polite and informative.
𝗞𝗶𝗿𝗸 𝘄𝗮𝘀 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗶𝗻 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝗺𝗲. 𝗛𝗲 𝘄𝗮𝘀 𝗦𝘂𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗮𝗻𝗱 𝗖𝘂𝗿?𝘁?𝘂𝘀 𝗮𝗻𝗱 𝗴𝗮𝘃𝗲 𝗺𝗲 𝗴𝗿𝗲𝗮𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲!
Love this place!!
Kirk has gone out of his way to help me get moved in a climate controlled unit….
Had problem on line & he straightened it all out.
Prior to moving into storage called around.
No one else had time to explain questions (or even call back.) 😵💫
Staff rotates days so also Pam & David have helped answered questions about gate & options when I called.
Thank you all for being here and having such a great team. Truly a very good experience all
around.
I highly recommend this storage facility Mr. Kirk is a wonderful pleasant attendance and enjoyed my time in handling my rental
Kirk, did an amazing job! Fast and easy
Kirk was super great at taking care of my needs today...awesome employee
Kirk is good people, answered all my questions and was very knowledgeable. Handled our unit in a quick hassle free manner as well.
Kirk was amazing! We will definitely be using his facility for future needs! We had an issue and he sat us down and went over our options, and helped us come to a resolution! Highly recommend the 122nd and Rockwell location!
Kirk was an awesome guy to work with and very knowledgeable when it came to the questions I had thank you.
I had excellent service today, Kirk was great!
I didn't like how there are hidden charges. Storage keeps going up every month. I will not be getting a storage from this place again. Also I'm just finding out my storage was broken into and haven't been notified.
I had a special welcome from Kirk he was friendly and professional
Kirk is amazing! This storage was easy to access and move in ! Never had any problems
Good hospitality very good service I recommend public storage the gentleman was great
Great Customer service and a clean, safe and well-lit facility. Happy customer!
Thanks Pam, you got our storage issues solved very nicely. I appreciate your help.
Awesome customer service, Kirk goes over and beyond to accommodate your moving/storage needs.
Very clean place. Cellphone gate access through bluetooth. If you put a lock on your unit separate from the rim cylinder lock they supply you with, they will place a tiny sticker on it each time they "check it" just to let you know it's been monitored recently. Nice staff, very professional and patient.
Kirk was wonderful in helping, friendly & personal. Great to work with very easy to understand. As far as I am concerned he should get a 10 star!
Friendly and professional.
Kirk was very helpful and super friendly
Kirk is wonderful and very helpful this place is excellent because of his leadership and management!
Great team and service. Kirk goes above and beyond. Represents the company professionally and makes extra efforts to meet your needs. Customer service matters.
Kirk is awesome, nice gentleman. 👍
Thanks for your service Kirk!! Really cool guy and great customer service
This is a great place to store your extra things. Super clean, easy access. Great location. Helpful staff. Kirk was very friendly and helpful when we moved out. He explained everything we needed to do to make the move out completely stress free
Other than being such a hot day. My experience was awesome. Thankyou Captain Kirk!
I did everything online and Public Storage delivered! Excellent rental process and facility.
Great facility, Kirk was very nice and helpful.
Robyn was very helpful and knowledgeable
Robyn was extremely helpful and personality was great!!!
Kirk was very nice, open and honest about everything. Definitely easy to talk to, very very nice. Everything was super simple and straight to the point. I’ll recommend it if asked.
Getting a climate controlled unit was a major task today but got eventually got one . Very courteous service and clean unit.
Excellent and complete setup with Kirk!
Mr Kirk was AMAZINGLY helpful and got me situated in my unit thank you soooo much!!
Santa Kirk was amazing! He was so kind and so helpful.
Kirk was awesome!!! His customer service was over and beyond.
Kirk was extremely helpful in showing me my new unit and answering all my questions. Great customer service!
If the sign on the door says they'll be open until 6 p.m. THEY SHOULD STAY OPEN UNTIL 6 P.M. ... NOT 5:15 p.m.
Kirk was an amazing manager. Very helpful!
Great location and unit.
Highly recommended!
Great facility and amazing management!
I had to move out of unit and into another in the same facility and Kirk the property manager made the transition seamless and very simple! Outstanding facility with really good customer service. Can’t ask for much for more from a storage facility.
I was having some challenges accessing my unit. Kirk was great addressing my needs and providing excellent solutions to ensure we do not encounter issues down the road. He went out of his way to take me to the unit and provide assistance getting the lock secured for future access. Thanks Kirk!
Kirk was AMAZING!! He answered all of me and my daughters questions quickly and professionally! He showed us around. Very helpful!!
Great Job Kirk!!!
This public storage made it so easy to move in and out. Kirk and everyone else I’ve met that works there was so nice and extremely helpful! Will recommend to others!
Pamela is THE BEST. She made the process of transferring to a bigger unit a seamless one! She answered my million questions with amazing patience and understanding. And if she didn’t know an answer in great detail, she was quick to get it figured out for me. Get you a unit with Public Storage, and be sure to request sweet Pamela! :)