Public Storage Self-Storage Units at 3745 NW 166th St, Edmond, OK

This place is super clean and Dan is really friendly and very helpful. This place is an amazing storage unit!

I have had a great experience Dan has always been so great! I will always recommend for customers to go see dan

Our experience with Dan was absolutely top notch. He went above and beyond. A level of customer service not often experienced in today's society. Just a fantastic experience all the way around. Highly recommend.

This five star review is for Dan the man!!! He was so kind and easy to work with when I decided to move my things out of my unit because of an unfortunate rent increase. Very understanding and helpful. We need more people like him around! I appreciated him making the process go as smoothly as possible. He also gave me a call saying he appreciated how clean the unit was after getting my things which was greatly appreciated as well. This guy deserves a raise 👍 Thank you Dan ❤️

Dan is really helpful. He is very honest about the rental places and very knowledgeable. He took care of me with the unit transfer. The storage is also nice and easy to access.

Dan was wonderful!

Great storage facility and Dan is an amazing manager and very understanding person. Definitely recommended to whomever needs their services.

Dan is such a comforting soul. I had a problem with my unit and he helped in a kind respectful manner. Part of the reason I'll keep my unit here!

Dan has been a pleasure to work with since I rented my unit and even helped me secure additional unit at a different location outside of his district. He has gone above and beyond the typical customer service I’ve experienced in the past. 5 STARS!!!

Thank you Dan for being so kind to me and making the process smooth at my first storage unit experience!

Dan was great. Was very helpful and friendly!

The manager was very helpful and pleasant to deal with.

Manager Dan is great!

Dan was great. He knew how to help me.

Dan was absolutely amazing at the Edmond location. He spent time with me and made sure I felt 100% comfortable with the facility and the layout. Would 100% recommend. A+ Customer service

Manager was amazingly helpful. And nice to be able to talk with someone in person!

Dan was extremely helpful and explained storage procedures and expectations. "Dan was actually available on sight, not like many other storage facilities"

Great service! Especially Dan 😊

Great place. Dan made signing up and checking in an easy process. Unit was spotless.

Dan was very knowledgeable and gave us great customer service!!

Dan was very helpful and knowledgeable.

Dan is super helpful and goes above and beyond on helping select the correct unit needed!

Nice storage. Dan at the office is a nice person that would help you when you need help. I could not get because forgot my password. He helped me even if it wasafter office hours

Dan very help full. Rooms clean. Priceing fair to others

Ginger was awesome ! Great facility.

Employee was very helpful today. She helped me complete my reservation.

Ginger was extremely helpful and her customer service was top of the line!

Ginger was super helpful! 5 star service!

Great customer service at the 15th and Western location in Edmond, Oklahoma!!!

Ginger was amazing!!!

Ginger answer all my questions

Ginger was very helpful in signing me up for a year of storage!

It’s very convenient being by my house. Unit is easy to access. I had trouble opening the gate with my app…got annoyed that I had to keep entering the code manually. The office was always closed when It was here but today Makayla was working and got me fixed up!! Great customer service!!

Ginger was so nice and helpful. Great experience.

Makayla was great to work with helped me every step of the way and I appreciate it

Michayla was very helpful!

Mikayla is deserving of 5 stars! Very helpful thank you Mikayla. Excellent service

Mikayla did an amazing job . Process was quick and easy . Highly recommend her !

Nick was very helpful. Would recommend.

As others have mentioned in their reviews, Mykala is awesome. A nice blend of professionalism, personableness, and competency. My situation was a bit more challenging than the typical rental in that it was for an estate and needed to be in an estate account name. Mykala handled the paperwork without any problems. I give her and this facility an A+++++.

Austin was amazing and a great help.

Just moved out of a unit we’ve had for 7 years. Austin was very helpful coming over to help me clean it out!

Staff was great

Mykala at 3745 NW 166th St. was extremely friendly, helpful, and efficient. Made for a very smooth application process. Thank you!!

Nice property. Clean. Michayla was very helpful.

Chad was awesome! Showed me a couple units and made sure I got taken care of. He was super nice and very knowledgeable.

Chad at Public Storage exemplifies everything you could ask for in customer service - a difference maker when there are a lot of storage places in the area!

Becky was awesome 😎

Recently rented a unit. Great Customer Service. Great location and good price. Clean and easy to access.

This Public Storage location is excellent! Ron is the best!

Several years ago many of my belongings were damaged in my storage unit at Public Storage because the patched up roof finally caved in, according to a worker at the facility, and at that time I was placed in a larger unit because no other unit was available. Every since that time the storage has been picking with me about raising the rent. I was told when I paid someone to move me out of the old storage into the new one, that I would never have to worry about the price going up because it was not my fault that their roof caved in and I was forced to move into what was available at the time. How ever I woke up the other day once again to a bill saying I owe $109, for this month. I immediately called Roy at the facility. I didn’t get an answer at first, so I left a message and he returned my call. He assured me someone higher up would call me within 24 hours. A call that he said normally takes place within 30 minutes, because that was normal procedure. However it doesn’t matter because no one ever called. I paid for the unit to avoid a late fee and with intentions of getting my things together and getting out of there. I feel so violated and very penalized for their faults.

Ron was very helpful!

David was super helpful! There was an insulation issue with my newly rented storage and he quickly resolved the issue!

Public Storage seems to only want short term renters because if you rent for many years, they will rate hike you out of there. I was on auto-pay. This means the staff wasn't wasting their time hunting down my rent. So why charge me double the rate from what I paid even in my 2nd year after discounts were gone? Can't say its due to rent rates have risen everywhere over the years because they are the same today as it was 4, 5 even 6 years ago. Does Public Storage want to take advantage of long time loyal customers, who pay their rent on time? You would rather see me go somewhere else that is much cheaper while leaving my old space vacant for months only to finally rent it back out for a only a dollar? That sounds like a genius business plan. Or is it because you already have at least five vacant 10x20's, and I must make up for that lost revenue? That makes even better since. So can someone at Public Storage tell me why my rates went from $86 to $192 when that is above the national average for 10x20s? Not to forget that Oklahoma is ranked as the cheapest state in the country to rent storage space, but not for me. I pay California rates. Good luck with these great upper management business ideas. As for a review, It does stay clean, plenty of room for loading/unloading, on-site staff is helpful/friendly, and security fence is a plus. If they had better rental practices for us long term renters, then this location would be worthy of more stars. If you have everything perfect, but when you get policies that run off business, who cares how clean and secure you have it. Thank You for reading this far. Without your reading skills - this review would be meaningless.

Went way above and beyond to help me. The new guy at northwest 166th st in Edmond was excellent and very understanding. Took great care of me and was very pleasant about it. Definitely looking forward to doing business again with them.

Alicia was great she was most helpful respectful and patient thanks Alicia

Rodney at the 164th Edmond location was great yesterday. I needed to move into a smaller unit and he found me one not far from my previous unit. This made the move from one unit to another much easier. He also had all of the paperwork ready to go once I arrived, so there was no time wasted and I could start immediately moving my stuff. I really appreciate his help and positive attitude during the entire process.

Ray has been beyond helpful with my needs! He has gone the extra mile and taken photos so that I can see where my units are located in order for me to be sure they will work for me. I cannot recommend this storage space and Ray highly enough. It is so nice to work with someone so kind and helpful!

Kendra is absolutely the best at helping getting the right storage space. Super friendly, explains everything do to the wire!

Store #26584. Highly recommend. The manager Ray is awesome. He really knows his stuff. He is very helpful and goes above and beyond. Would recommend this location and manager to anyone. He always answers any question that I have.

Tonya was very helpful today giving me prices for several size units for my company.

Very clean property. Ray is very helpful and really knows his stuff. A great asset to your company. I would highly recommend to friends and family