Public Storage Self-Storage Units at 7150 Cincinnati Dayton Rd, Liberty Township, OH

Lindsay is really helpful in resolving problems.

In a very busy moving process the “to do list” is a mile long! Lindsey was amazing in following up with my storage reservation, walking me thru the kiosk process and helping me find the right size unit!! A+ service! Thank you!!

This was the best price within a 15 mile search for the unit I rented several months ago. It’s clean and a great location

Lindsey and Andrea were the main reason I stayed with this company for as long as I did. Anytime I needed help with something, one or the other did everything they could to resolve the issues. Keep up the awesome work and keep caring about people!

Lindsey was great, very helpful in my rough time

CUSTOMER SERVICE IS BEYOND GREAT I WISH ALL STORAGE PLACES HAD A PERSON LIKE LESLIE 10 STARS SERVICE AWARD.**********

Rochelle is amazing! She stopped what she was doing to help me right away. The facility is always clean and well maintained.

Rochelle was great to work with and she was able to answer all our questions and concerns.

Lindsey was great

I been calling around for days to find a parking spot for my truck but this time of the year it’s hard and thank god I met this lady at the office her name is ROCHELLE she’s the best nice personality excellent customer service and she found me a spot I just can’t thank you enough for helping me I appreciate the great job highly recommend this place because they keeping an excellent and professional employees thanks again ROCHELLE you the best

Lindsey is the most helpful employee, she is the reason we stay with public storage. So polite, sincere, and helpful. We love her!!

Great Customer Service

Lindsey was awesome did a good job helping me was patient nice attitude got me what I wanted and I’m so happy and thankful that I met a person like her

Rochelle waited for me and assisted me in choosing best option for my needs. Thank you so much.

Lindsey has been a great help to me! She’s extremely professional, knowledgeable and personable. She helped make my move easier than I could have ever imagined. She deserves both a promotion and a raise! An exemplary representation of this company and what a customer service representative should be!

This is a great location! Today I spoke with Rochelle about a billing issue and she was professional, friendly and most of all helpful. Thanks!!

I like this storage facility better than the one we have used in the past. There were not any spots available but we finally got one. We started at another location and then a spot came available at the location of choice. Both were very helpful and friendly. I was not able to transfer but it waseasy to cancel the original location. Better security at both and neither of them look like a junk yard. Oh and not as expensive as the junk yard looking location. Thanks!

Stephanie is very helpful and friendly always has a smile and willing to help.

Lindsey was awesome, great service and property

This is my first time using any type of storage, I worked with Lindsey and she was very helpful! It was very quick and smooth, we got it all done on the same day. Excellent service!

I recently rented a storage space at this location. Going in, i didn't expect too much on the customer service front.. boy, was I ever blown away with Lindsey! She quickly secured the space I needed and did it with a ton of knowledge, energy, enthusiasm and professionalism. When circumstances beyond my control occurred, Lindsey was understanding and helped resolve a pretty difficult situation successfully. She remained professional and helped craft a solution that worked for all involved. Anyone can rent you a storage space, but not everyone delivers the kind of service that Lindsey provides. It is clear to me that she loves what she does and is truly there to take care of the customer.. refreshing in today's world!

Thanks Lindsey for a quick and smooth (same day!) leasing process!

Amy is AMAZING 👏

This was my first time renting storage and lindsey was great. Very friendly and walked me through the process effortlessly. I was in and out quickly.

Beth at the Cin-Day Rd site in Liberty Twp was amazing! Stopped in near closing time and she took time to educate and guide me through the process of setting up a storage unit! Never felt rushed even though closing time was approaching quickly. So knowledgeable and patient! Thanks Beth!

Lindsey was very professional and knowledgeable

Lindsey and Beth are both great people I would trust them with all of my storage needs, also they take my jokes fairly well even though I'm terribly awful ^_^ also my review keeps not posting when I send it out kinda weird

Beth is so wonderful. Took care of me very quickly and I am impressed. Very caring and compassionate. I am very pleased to have come to this location.

Too many price increases. You would figure with the recent $19 increase they could have the lot plowed or salted but that hasn't happened. Multiple times since I have had my unit the gates are just open.

I have used the Storage Facility in the past with great success. Today when I visited the facility, Beth was amazing. She took out the time to explain everything to me in details and showed me the unit that I was interested in. And come to find out, it was the exact same unit that I used many many years ago. Thank you Beth you are the best!

Beth really helped me out everything i had an issue with!👍

Stopped in for prices, Jessica was very friendly and knowledgeable. Would definitely recommend for storage needs! Thank you Jessica!

Lindsey was very helpful and friendly setting up my new storage unit!

Manager Lindsey was friendly and helpful! Really happy with my first experience with this Public Storage.

Lindsey was very helpful

Manager Lindsey was amazing!! She went above and beyond with helping me set up my account and finding the perfect spot to park our RV. Lindsay could definitely be an excellent instructor for customer service. It’s very rare these days to find someone that can be so helpful and pleasant. Thank you Lindsey!

Lindsey is great and she helped a ton , she was so sweet and friendly

Lindsey Helped me with all the information about the units very kindly

Me Lindsey was very helpful and thorough with everything in my service in getting a storage unit

Lindsey was absolutely great

Jessica was Awesome! Really helpful with setting up multiple rentals

sidney and jessica were the best - easy peasyprocrss

Sidney and Beth were so nice. Would definitely recommend.

Sidney & Beth were awesome and very helpful ~

Crystal was very helpful on find solutions and have my problems fixed quickly. Great staff!!!

Wanted to give a big shoutout to Autumn! I came into the office and my phone was dead. She let me charge my phone for a bit and she showed me how to make changes to my account and I was able to rent out a unit with no problems! She was very polite and courteous and didn’t mind helping me with my account! Thank you so much Autumn:) for you kindness 😃

Autumn is the best, had one unit already, needed a second larger unit, notified me as she promised if one opened up. Customer service very professional.

Sidney - she helped me out, she is great professional and quickly complete the whole rentals process.

Autumn was awesome!!!! Extremely professional and polite. She really helped me out when I needed it most. Autumn thanks for being there I’m forever grateful!

Friendly, helpful, professional and very easy to deal with.

Sidney and Autumn I very please with them and this too

Sidney and Autumn were very informative and professional. I was just shopping around for prices at different storage companies and they went above and beyond to help me. I recommend this location to anyone who enjoys friendly and professional service.

Crystal was the representative I discussed renting a space . She was very helpful and friendly . She was professional and pleasing to me kudos Crystal

After visiting 3 other storage places we happen to come upon this Public Storage. We were tired from moving and aggregated for searching for a storage unit for so long. A woman by the name of Crystal Presley greeted us with a smile on her face and I can definitely say a refreshing personality! It took my friend less than 5 minutes to decide this was the place to store her stuff. If every self storage place had an employee like Crystal working for them the hassle of moving and having to store your stuff would be a lot less stressful!

Autumn and Sidney were super helpful when I came in to price check storage for my move. They helped me figure out what size I might need and were very detailed about the process

Crystal has been fantastic to work with on our corporate account. She followed up consistently and never left me hanging. I would go out of my way to work with her.

We met Crystal on 3/7 at the 7150 Cin-Day Road location and signed for a space. Crystal was extremely professional and courteous. I highly recommend her. THANKS CRYSTAL!

Freindly staff bought Tv boxes

When I first rented from public storage, they were constantly telling me to leave a five star review specifically for autumn. This location is extremely rude and unprofessional. There was maybe two professional and polite employees. Ironically all of the reviews are five stars and most of them mention autumn, which is exactly what the man told me to do. I don’t know the workers by their name, but I can definitely remember the two that are professional and polite, and autumn definitely wasn’t one of them. So now I see why they are trying to convince people to leave five stars and mention her name😂

Very nice and friendly

Autumn was extremely helpful and knowledgeable about the products and service public storage provides. She genuinely relates well with people and made my experience a pleasant one. Thank you Autumn Darryll

Britnie did a wonderful job very professional

I was very happy with Jordan at public storage in liberty township Ohio. He listened to my needs and showed me the units and opened them for me so I can see witch unit would work my motorcycle. It’s people like Jordan that make difference In the company public storage. Thank you Jordan AKA Red beard lol

Britnie walked me through the entire process and even walked me to the unit to review to make sure it fit my needs and went over all the details. Great Experience

Britnie was very helpful. Great eye contact and explained everything in detail to ensure we had all the information we needed!

Stephanie is amazing she goes over and beyond she stayed late to help me and always very helpful.

Ms. Stephanie is outstanfing! It’s raining outside and she kept me warm while handling paperwork and such! Get a unit from her from this location or any of the other 5 locations! You will be satisfied! Ms. Stephanie is again awesome and sweet!

Kristy was Awesome and shewas so helpful.

Tried to come in on the 26th to rent a space, several times throughout the day and nobody was here. I also tried calling in to see when someone would be in the store and didn’t get an answer. I called back this morning on the 27th and reached a girl named Alexis. The girl was apologetic and felt really bad because it was her day off and she had only just realized that nobody had been there on the 26th. She offered to get me set up with a storage unit today but I had already gone somewhere else. Alexis was very sweet and if I need storage I would glad rent through her.

The service here is great

Stephanie has gone out of her way to help find me a unit and the same size but has light. She shows outstanding customer service and follows through on what she said she's going to do.

I’m a repeat customer at this facility. I had an excellent move-in experience with Stephanie and Sam!

Stephanie and Sam went out of there way to try to help my find a space for my trailer. Very friendly and helpful

Autumn and Alexis we both very helpful and very professional in answering all my questions about renting a space with public storage. I declined to rent in the end but I was very happy with thier customer service and professionalism

Stephanie assisted me in a very professional and courteous manner. She perform her job well.

Stephanie was absolutely amazing! She explained everything and was very personable. Made me feel comfortable leaving my stuff here

Stephanie was a great help and very professional .

Autumn and Alexis are very helpful!

Autumn and Alexis are awesome !!!! Super helpful!!!

Great customer service! They made me laugh and improved my morning. Plus terrific recommendation of First Watch for some breakfast.

Stephanie and Danielle are amazing they went out of there way to help and very knowledgeable.

Stephanie is amazing and help out when I had an issue

Ashley is always wonderful to deal with!

Stephanie is amazing she goes out of her way to help. I also have a space in Colerain and she even helps me with that space to. Would recommend Stephanie to anyone.

Great service with a smile !

Stephanie was a Godsend during a very difficult time for our family.

Andrea gave superior customer service something that is “lost” nowadays. She was able to answer all my questions and secure me the perfect storage unit for my needs.

Montina was very helpful!!! Thank you

Andrea was very thorough on showing me the options and explained the entire process distinctly so i would be very satisfied with my storage arrangement. She was a pleasure to worm with.

Andrea was very helpful and friendly very professional id recommend her to anyone thanks

Andrea was wonderful I will always rent from them. Recommend anyone to rent great customer service.

Very efficient

Andrea was amazing and helpful! Absolutely recommend going here for all your storage needs!

Andrea was great to work with.

Convenient location, clean facilities and an excellent employee (Andrea)! She was efficient, friendly and professional! She was able to positively assist two customers at one time. Thank you for your great service!!

Made a reservation online, called and made an appointment to make sure someone would be there as I had a small window to sign paperwork. Nobody was there, I called repeatedly and knocked and waited. Didn’t receive a call back until 10 minutes before closing. Lost a customer for this.

Fast and affordable! Andrea was super helpful, polite, and had answers to all my questions!

Andrea is awesome. Bri helpful!

Great place, great customer service. Andrea did a wonderful job.

Stephanie and Andra are very helpful and always very polite

Andrea is an exceptional employee. She went above what I expected and made suggestions to help me make a decision. Very friendly and helpful. Thank you Andrea Steve G

Andrea was a great help to us determining the size and type of storage needed.

Andrea was very nice and professional when I was there. Will definitely be back soon to rent a storage space!

I walked into this location to find a storage unit to move things into while I relocate. Met with Andrea in the office. she is super friendly and very helpful and knowledgeable. Going to come back to this location to get a unit once I start my move.

Andrea was very nice. I received excellent customer service.

Andrea was so kind and helpful ... couldn’t ask for a better experience! Highly highly recommend :)

Stephanie the Manager was very nice and a great help.. Nice clean units..

I've been storing a couple of "Summer" cars for several winters now. The 10 X 30 unit is great for this, as the two doors are on opposite sides of the building so with both open, one could drive through. I like it because I can take either care out for a little spin on a nice midwinter day. Customer service is great Stephanie does a good job. Very thorough.

Stephanie was very nice and helpful. She was a lot of help to us and aided us in our decision. I will recommend this place to all that will listen.

Ms Stephanie was very friendly and kind as she answered my questions while serving me. Thanks for all you do.

I spoke with a girl named Stephanie and she gave me all the details I needed for a storage space and was super friendly. It was reassuring for me to want to rent since the facility was nice and clean too!

Stephanie is always very helpful.

Stephanie was very helpful providing the information needed. Along with showing the unit she also explained about a couple items we would need to keep our items safe. She made the storage experience much easier. Thanks😊

awesome communication....people person...very helpful

Do not go here! Worst customer service I’ve ever received in my life! I’m 8 months pregnant & upon moving out of my storage unit, my husband left behind 3 empty cardboard boxes across from our unit as they wouldn’t fit in either cars (they were taped up & wouldn’t break down) & I couldn’t find a dumpster (my unit was right by the gate & I had never gone round to the back to know that that’s where it was & the few times I went, the grounds were under construction & there was always a dumpster by my unit along with piles of rubbish). What was a simple misunderstanding that could’ve resulted in a easy fix has turned into a complete nightmare for my family. The next day I received harassing voicemails from Stephanie whom I’ve always received attitude from during the length of my rent there. I called to apologize & explain why my husband had left rubbish behind & it immediately turned into an argument of whether or not there was even a dumpster there in the first place?! She swore up & down there wasn’t (keep in mind she’s only worked there for a year & I’ve stored there for 2+) & called me a liar! I was honestly in shock she was so rude & unprofessional I was dumbfounded & to make matters worse she hung up on me & when I tried to call her back she screened all my calls! How unprofessional is that?! After leaving a voicemail saying I was going to call corporate & report her, she immediately called back & was super apologetic saying it was a “misunderstanding”. I apologized in return & told her I would come back to pick up the boxes & she told me not to worry about it that she would handle it. After 5 hours of receiving my move out receipt, I got an email saying that I was being charged $75 for her having to pick up my “trash” (3 EMPTY cardboard boxes)! I was flabbergasted someone could be so spiteful & deceitful and trick me into thinking it was okay & then turn around & charge me more than two months rent of storage for not picking it up! I was left in tears. The worst part about it all is it’s been nearly a month now and I haven’t been able to get it resolved with anyone, Stephanie ignores everyone of my calls & sends me straight to voicemail. I’ve had my husband call & leave voicemails, my brother, even my dad which is ridiculous I have to even go through such lengths to call on different numbers to get ahold of her bc she knows mine & ignores it straight away. Nothing resolved, no phone calls returned. I’ve spoke to customer service more than 20 times & each time they only give me the numbers to the regional and district manager, Fred to which we called multiple times & left voicemails and to whom JUST NOW, today, after 3 weeks I have finally received a call back from & I don’t think I’ve ever spoke to anyone more unbothered & uninterested. He didn’t care for the story or details of what happened just would take long pauses of silence as if not listening to anything I was saying just to respond with “sorry but that is our policy” as if nothing I said made any difference & he didn’t care one bit to be speaking with me or care about my overall satisfaction as a customer, he also said he could’ve charged me up to $500 (absurd) so made it seem like he did me a favor & I should be grateful he only charged me $75! I even asked if he could retrieve the recording of the conversation I had w/ Stephanie so he could listen to how appalling it was & how she blatantly told me that she’d pick them up & I would NOT be charged & he pretty much made it seem like it would be impossible to find the recording (like he’s not even going to try) & if he did find it it wouldn’t make a difference either way bc he would side with his employee over his customers anyway. Again left in tears. After a month of trying to explain myself over 3 boxes, all the phone calls & unnecessary stress & emotions, this pregnant mama has lost her fight. I literally have no more energy to try to keep calling anyone just to get treated like absolute dirt by people who claim to be “professionals”. But rest assured karma will always prevail so I will take peace in that.

I was a bit stressed out facing a couple weeks between closing dates. I needed a storage facility and quickly. Stephanie was so pleasant and easy to work with. Wonderful job. So pleased how quickly and happily she was willing to get me set up with short term unit. The unit and grounds were clean. Excellent facility!

Stephanie is awesome ! Super helpful and sweet! Second time I’ve rented from here and it will remain my go to storage facility !

Stephanie was so amazing and helpful today. Made my bad day much better. She's great!!!

Awesome service another girl came in because Stephanie had an emergency .

I had a great experience at Public Storage. Stephanie was extremely professional. I highly recommend this location

Stephanie is amazing and very nice, extremely polite and helpful. Able to answer any questions I had! Thank you!

I just wanted to thank Stephanie for helping us find a temporary home for one of our Mobile Food Units. The location is convenient and the 40 ft outdoor space was the perfect size. We reached out to another storage location the same day and the guy was a total jerk. $75 and couldn't deal with us because he was too busy at the moment. Guess what jerk, you just lost out on a six month space lease : ) and we couldn't be happier. Stephanie's customer service and friendliness outshined all others. Sign up for the space was easy and 24 hour access is awesome since we're often getting back early in the morning after events. We also use the Public Storage off of Columbia Road near Kings Island to park another mobile unit and it too has been awesome to deal with.

Stephanie was simply OUTSTANDING!!! She has been so helpful through my move and really has made the whole experience stress-less. I thought I needed 1 unit but wound up renting 4. She helped me understand all of the options and patiently allowed me to take the time to figure out what I needed....before and on moving day. If you need a place to store your items, want a stress free interaction and want to see true customer service go see Stephanie at Public Storage at Cincinnati Dayton Road. You won’t be disappointed!

I’ve used many public storage’s but this one was above and beyond. Stephanie took AMAZING care of me & made sure I was taken care of. If we had more Stephanie’s, this world would be a much better place. Thanks again for everything, Mark :)

Our check in was fast and efficient. The property manager was very thorough.

Went out today looking last minute for a storage unit. Stephanie was so great, she was able to get me the unit I needed. She showed me the unit and explained everything thoroughly. Great customer service!

I had rented here 2 years before the facility was taken over by Public Storage. I was surprised to see the improvements including new paving, painted sliding doors and clean units. Stephanie was very helpful and professional. It seems they have increased security as well.

Stephanie was great! She explained the whole process and took her time with me. Very clean facility.

Stephanie gave great customer service.

Very clean and would highly recommend!!! Thank you especially to Stephanie for being so helpful, informative and very patient while explaining all the sizes in storage got to see what the storages look like and there prices are unbeatable!! 🤗🤗🤗🤗🤗

Absolutely Terrible. They force you to buy a 20 Dollar lock stating it's company policy even though I brought one Identical, then after 6 months guess what? 10 dollar rate increase. I talked to customer service and they just called me "Fallout" They are a bait and switch at best, they are everything people hate about storage companies. Notice how most of the Reviews are inside 6 Months! Poor people have not had the rate increase yet!

Etephanie is una persona muy amable y amigable con los latinos y su asustente Daquaria

Stephanie helped with major concerns in finding a space for a large camper pulled by a long bed truck. Her customer service was excellent and I would recommend this facility for storage and parking.

The service was great

Very helpful

I've been with PS for a few months. I have received first class customer service from the moment I opened an account. Stephanie in particular has went out of her way on a few separate occasions to accommodate me. Thanks to Stephanie and Public Storage.

Stephanie was great. She went over and beyond trying to help me on my account.

The manager there is very helpful and knows her stuff. Works with you and is very willing to go out her way to help there need to be more ppl like her working in places like this to help. I recommend everyone to use this location on city Dayton rd

I went in to check out a couple units. Stephanie was very professional and knowledgeable. The units were clean and I will definitely be getting my unit at this location. Would recommend everyone considering a storage unit to go to this location.

Storage unit was nice and clean. Made the whole process smooth and easy. Stephanie was very friendly and professional. I would recommend this location for your storage needs.

Great customer service. Willing to help no matter what.

The customer service was great. The whole experience of renting a unit went smooth and fast. Stephanie was wonderful! We got exactly what we needed for a great price with her help.

Autumn was great to work with. I rented a storage unit at this location for Dec 1st for family moving from Florida. I reached out on November 30th and spoke to Autumn and asked if we could park the moving truck at the facility overnight since we had no where else to park it. She was extremely helpful and accommodating and met with me that day to show us where to park and gave a tour of our unit and the property. She also ensured we had 24 hour access that night due to the expected late arrival from Florida. Overall great experience.

Stephanie the manager was extremely helpful in getting the second storage unit set up for us. She was very thorough in her explanations and attention to detail. We will definitely continue to rent from this location, and tell all of our friends and colleagues about the great experience we had.

Autumn has been awesome. She has gone out of her way to assist me in getting a rental and helping me with any and all issues I had. She is the manager that all employees strive to be. I am so thankful that she has been there for me!!!!

This is my first time renting a storage unit, I was helped by Tanner. I wasn’t sure about getting a unit yet but he was the best help I could have got. He gave me all the information I needed to know and now I’m surely going to get a unit there. I will definitely be coming back and telling more people about this place.

Go elsewhere & save yourself the headache. Have 2 units- one has been blocked by someone sleeping in their tractor-trailer a few nights. Exit gate has been broken for a month, tonight tried to drop off a truck full of stuff and the entry gate was slightly open but stuck, nothing but a motorcycle can get through. They paved and painted everything, looks nice but prior to painting they pressure washed; no storage unit door can hold back a pressure washer. Plenty of my stuff got wet, but no damage. One evening couldn't get in and had to call the corporate number. They couldn't explain it but "reset" my codes and I got access. There's currently a very high end RV + trailer near entrance- folks have been living in it at times. Your rates will go up after 6 months, you just have to deal with it. ****there is no possible way to reach anyone after hours. As with tonight, not being able to drop my stuff or even access my stuff, you're simply out of luck. Call corporate and they CLAIM they only have the office number (which is forwarded to corporate BTW). That's BS but it doesn't matter, they won't budge. If it's not office hours, there's simply a good chance you won't be able to get to your unit.

Kevin, the property manager, makes everything so easy, and he's very personable!

Great place!!!! Kevin was super!!!

Amy did a great job for me.

Manager Kevin was very helpful. Nice and clean space to store your things.

This was our first experience using a storage facility. We checked around at all the ones in our area. The manager here, Ashley was very helpful. We described what we had and what we needed, she was able to set us up with exactly the size that met our needs. When we needed a bigger unit, she was quickly helped us select the most economical method to change. She had our paper work done quickly, and even anticipated some our questions. The units are clean and easy to access.

Ashley was very courteous and helpful.

Ashley did a great job!