Brittany was very professional, pleasant and helpful!
Brittany helped me I t really appreciate you.
Keven and the woman (I wish I remembered her name!) were very helpful and honest, and we ended up choosing this storage place, even though it was slightly more expensive, because of how great they were.
Britany & Kevin has provided outstanding professional customer service. When companies are cutting back on good employees. Public Storage has made a great choice in having Britany and Kevin as representatives for company.
I worked with Brittany who was very helpful to determine the best strategy for downsizing my unit into other smaller units. Thank you, Brittany!
Very information and helpful manager! Thanks Harris!!
Brittany was very considerate and helped me to offset my storage fees due to a fraudulent matter that occurred on my bank account. She worked with me concerning my payment before the late fee deadline. Grateful for her support, expertise and exceptional customer service.
Brittany was very helpful!! excellent service
Brittany provided excellent service
Brittany was absolutely lovely to talk to! She is the property manager for this location and was able to help me with a billing issue rather quickly. I appreciate her promptness, understanding, and willingness to help.
Great prices, clean units and a convenient location for all Cincinnati residents. Please ask for Harris; he is knowledgeable, courteous and easy to work with. Thank you!
Stephanie at Fairfield Public Storage was amazing to work with! She was knowledgeable, fast, and made the whole process incredibly easy. I really appreciated her professionalism and how smoothly everything went. Highly recommend!
I Enjoyed My Time At Public Storage Harris Is Great & Has Excellent Customer Service !! Thank You So Much Harris For Being Of Great Assistance
I has a great experience with Harris at this location today 2900 Disney street thank you for all of your help sir
Our firm has been renting with the Public Storage location on Disney Street for a number of years and had the pleasure of being assisted by Brittany a number of times in person and on the phone.
She is incredibly friendly and helpful, and she even took care of an issue with our account quickly and efficiently. Brittany’s excellent customer service made the entire process smooth and positive.
A huge thank you to Brittany for her professionalism, friendly smile, and great attitude! She’s been a great addition to the Public Storage team.
Brittany and Kevin were so wonderful to work with. It’s rare to find customer service as professional and courteous as theirs was today.
Brittany was so helpful! Clean and well maintained spaces and easy to use
Mr. Harris did excellent job of getting my situation with the lock removal.
Oh my God I had a terrible morning then i see my storage over charging me i came into public storage and talk with Brittany she was so helpful and understanding it just made my day thanks again Brittany from public storage😍😍😍
Ms.Brittany excellent customer service great employee love her give her a raise
The guy was very nice and helpful the day I came in
Brittany n Harris helped me immensely! Thx guys!
Harris was excellent! Great customer service.
Wonderful interaction today with Brittany. I had signed up for my space online, but when I stopped by today for the first time, I went to the office and Brittany was able to give me a tour of the facility and lead me directly to my new space. She answered all my questions and made sure I knew where everything was.
Brittany was very helpful and courteous, and very intensive and helped me get everything that I needed to get done. She helped me she didn’t have a nasty attitude like most people. She was a good person to have at the front desk. We need more people like her in the front end of work if there was always people like her in the world this world would be a better place because she had always had a smile. She didn’t have a nasty attitude and she was very helpful. She is what you call. Good customer service great job Brittany. You will always have my service job. Well done.
Harris showed great customer service helping me vacate the unit. Fast, easy, and smooth. Definitely recommend this place!!!
Harris was great! Thank you.
Kevin was very helpful! Thank you
Keven was quick and thorough. He talked me through all the details I needed to get started and even showed me to my unit since he had the time. Great guy. Also the space was clean and ready to go.
Great service! I was able to tour a few units before officially getting the one I wanted.
If you ever come here and need assistance go to HARRIS! He’s the only one I trust and he has very great customer service. He’s listens and he is very understanding ! He needs a raise !
Brittany is so awesome my transition to a smaller unit went smoothly. She is very pleasant I’ve been a tenant since before COVID and she is the best one by far. Other staff need to take note.
Harris was very courteous and professional, and helpful!
Awesome place to store my stuff for the seasonal decorations!
Very knowledgeable and friendly. Thanks for your business. I will be referring
Brittany is trying to help me with my bill and storage issues. Harris haves great customer service and helpful as well. Very grateful.
Brittany gave me excellent customer from the beginning to the end. The facility is cleaned I am glad that I came to this location.
Harris was great. Kind. Friendly and helpful!
Excellent service ,Harris is fantastic great communication and an excellent customer service representative for your company
Brittany is the BOMB! 😎😎😎
Brittany helped me meet my budget. I needed this greatly.
Harris was great to work with
Brittany was Very Kind Polite and Helpful
Excellent and very professional, friendly. Highly likable. Thank you Brittany!
Harris is amazing! Thank you for your attention to detail I really appreciate you taking the extra time to listen. I don't have a storage unit at this particular location, however " Public Storage" allows you to make payments at any location. I had some concerns about my storage rental at a different location and Harris was not only a listening ear, he went above and beyond to put me in touch with someone who could address my concerns. You '" Harris" are simply a "shining star", and I appreciate your time and consideration that you gave me. Thank you again! - Bonnie
Harris is truly an asset to the public storage company . He was super efficient and accommodating . Give him a raise .
Harris was very welcoming and answered all of my unanswered questions.
Harris was vey helpful and kind!!! 5 stars!!!
Harris has done a fantastic job with his customer service for us! We appreciate his warm approach and attention to detail.
Came across a bug problem in the building 2 weeks after moving in but Brittney was so helpful and got the situation handled in a timely manner and got me credit to my unit so I didn’t have to pay while dealing with the problem thank you so much. The problem is gone and my unit is clean thanks to Brittney’s attention to detail. Was gonna give this place 1 start but her customer service was so great throughout the experience she really made it easy and I didn’t have to do too much on my end. Thank you
Brittany was very helpful with showing me the sizes of the unit so I can make a good choice for my belongings. She was very friendly 💜
This place is great storage and I love the staff is amazing . They very helpful
Brittany W was very professional , Very helpful . Her communication skills were awesome The way she explained everything and gave the options assisted me with making the best decisions. Brittany has high quality customer service attentiveness. Thanks Brittany
Great establishment of business. Cortney was great, well mannered and made getting a storage unit an easy process!
Was great place to store before moving!
Cortney and Brittany helped me with my app issue
Courtney and Brittany were the absolute best in helping me figure out what size storage unit I would need and making the process seamless I’d recommend coming to them anytime for any temporary storage needs!
Harris has great customer service! He was so helpful after I had a hard time the day before with Courtney, she needs to work on her people skills or get out of customer service. Thank you Harris for the great service you provided.
Brittany was Awesome!..She was very helpful to me. The facility is very clean, and I don't have any issues when I come by.
They new manager Brittany and her regional manager Karen were extremely helpful in resolving my issues. 10/10 would recommend
Public Storage is a top Storage place 👌
I recently had the pleasure of visiting 2900 Disney Street in Cincinnati, and I can confidently say it was an outstanding experience! From the moment I arrived, I was impressed by how well-maintained the property is. The landscaping is immaculate, and the overall atmosphere is welcoming and vibrant, making it a delightful place to spend time.
What truly made my visit exceptional, however, was the interaction I had with Cortney, the store manager. Cortney is an absolute gem! Her warm demeanor and genuine passion for her work shine through in every interaction. She went above and beyond to ensure that I had everything I needed, answering all my questions with a smile and providing helpful recommendations. It’s clear that she cares deeply about both the store and its customers, creating a positive and inviting environment.
If you’re in the area, I highly recommend stopping by 2900 Disney Street. The combination of a beautifully maintained property and the exceptional service from Cortney makes it a must-visit destination.
Cortney showed my a few units and answered all my questions.
Louise was very polite and helpful. Definitely very professional
I have high’s and low’s of this place, but the customer service I receive from Sara makes this part of the process easy. She’s understanding, courteous, and polite.
Great job Sara!! We need more ppl like you in this world!
Courtney is so wonderful and helpful! She showed me two units and was patient with me while I learned my way around the location. I am a returning customer because of her. Thank you C!
Cortney was very helpful and was very customer service oriented.
Well maintained storage unit.
Courtney was professional and courteous. She is a great employee! Cudos!
Cortney lowered my rent for me. She is always helpful
Cortney did a great job for me an my family today⚠️
Harris and Cortney were able to get a fee waived for me. They are very nice
Cortney was very helpful and answered all my questions
Cortney showed me 2 unit sizes and was very helpful
Great peuple to deal with honest peuple
Cortney was very helpful and got my rent lowered for me
Cortney helped answer all my questions
The staff of this facility were very accommodating and did everything they could to help me out. Dawny and Marquila helped me with every one of my questions. The business is kept clean and functional...I would highly recommend this storage facility!
Cortney was so helpful and informative
Very nice clean new facility. Love the get in and out feature from my phone.
Cortney was very nice, works very fast, and is very good with communication concerning all of my needs
This storage is very nice,but the girl on duty when I visited on Friday was very rude, she needs some customer service lessons
I highly recommend this location to store your personals. The units are very clean, up to date and the staff are very helpful. Something happened with my access code and the ladies assisted me quickly.
Cortney was great helping me by explaining my bill
Management was very helpful
Marquila and Courtney was awesome help when I came into the store thank you guys
The gentleman I completed my paperwork with at 2900 Disney Street was very efficient and courteous (he even laughed at my jokes). I've since needed to cancel the contract and move out and Courtney was extremely pleasant, polite and helpful. When I went there were ample carts, the aisles were well lit and clean. The storage room was immaculate when I got the unit and the facility has a wonderful drive through covered and enclosed area to unload and load boxes from your car while being protected from the rain. Exemplary - no complaints. I will rent from then again if needed!!!
Rented 3 parking spots here
Great customer service, the ladies up front Courtney & Que were very nice and respectful. Also helped me out trem
They do checks to make sure all units are locked up. Never had any problems.
I just loved my experience here! Marquilla help me find a storage unit that would work for me and mom. My mom is moving out of her home and in with me. She has trouble letting go of things and would unfortunately like to visit the storage frequently. She assited us in getting spacethat would fit our needs.
Nick was very helpful getting us into the right size of unit
We love our storage unit here at public storage. One of the best features is there a drive-through area with large doors that let you in and out, but keep it air-conditioned. Makes loading and unloading for us really easy.
Extremely convenient location and great access
Tellessia was very helpful with getting my unit at action.the facility is very clean and nice.
I have been with this storage brand for over 8 months. By all means Jessica is FANTASTIC!!!!!! Explains all the things you need to hear, always working and moving around the property. Makes sure it’s clean and shows customers how to just simply keep an open mind of the space when we’re all in and out of the drive thru area. One thing for sure I will never go to another storage company ever !!! Public Storage got it right with this one!!!
I don't use this service because I live out of town. But I helped a friend move some stuff in there.
It is super clean, very secure, and nice. If I needed this service, I would use them.
The manager Jenna is one of the most understanding and accommodating person I have ever met, knowing her makes me want to stay and keep staying with public storage.
Honestly it was hands down a great experience. Tellessia was very polite, professional, and helpful. Also the process was quick, and painless.
The staff is very nice especially Jenna! It makes us feel safe and secure knowing the facility is monitored 24/7 and the staff makes sure to keep your best interests at heart. Also we love that there’s carts and elevators for easy moving stuff in and out. 10/10 would recommend.
First of all I want to say that Jenna was absolutely AMAZING. My company had to rent a large amount of vehicle spaces on very short notice. And Jenna absolutely went above and beyond to accommodate us and walk us through all the issues that we had.
I highly recommend this location and can say nothing but good things about Public Storage and more importantly Jenna who has been simply amazing.
I went to public storage because my last storage facility over charged me and was very rude. Since coming here I’ve been met with great customer service from her. I want to thank her for making the move a smooth transition. I wouldn’t take my personal belongings anywhere else but here. Thank you for everything you’ve done and continuing to do for me.
Thank you so much, Jenna!!!! You are so sweet and helpful!!
Jenna was great wit a beautiful personality and very helpful
Jenna was the best!!! Very informative and helpful. Was able to get everything we needed for my nephew
Great service! Nick and Jenna are awesome to work with and really care about the customers!!
The best ps I been to yet
Nice covered unload and loading place only bad part was an elevator was down so everyone shared one
Jenna. Had Outstanding customer service. Answered every question with a helpful response made our moving situation easy .
Jenna was awsome and she did a great job explaining everything and took the time to give me a walkthrough of the facility. Thank you!
I recently got a Storage Unit at Public Storage in Oakley. I had a Great experience & the staff on July 8th, 2022 was very helpful & professional. Especially when I had more questions & no hidden fees once I arrived.
Darren Helped me save my life apparently there was a very strong issue with miscommunication as we switched to new numbers and they could not get a hold of us in regards to the status of our unit.
The unit was practically gone but Darren helped us figure out how to get our balance taken care of and keep our belongings as well as maintain a place of storage. If you ever happen to get a storage at this location I would strongly suggest that you ask for Darren he has great customer service and if you ever need help he’s a great person to have on your side.
Great place if you got a big load. Great loading area with 6 carts so everyone gets one. Love it 😀
Darren was very nice and professional property manager. I was given an awesome tour of the facility, explained the guidelines very precise and clear, the facility was very clean and quiet. I would definitely recommend this storage facility to family and friends. I also met the other staff Nick, he was nice and pleasant as well !!