Always easy to setup renting storage space
Peyton at the front desk was exceptional at customer service. Very helpful
Peyton was very nice and helpful
Peyton was very helpful and to kind. Knowledgeable of her job. Very helpful Ver💙
Peyton was very helpful and very down to earth. We love her
Lavonne was extremely helpful thank you
Lavonne helped me with great service
Lavonne was very pleasant to work with and very nice customer service
Payton was nice, fast and very helpful.
Very friendly and helpful. She made verything clean on where is my unit. Thank you for help Pyton 😊
Peyton was amazing! She gave us the best service and was so kind in helping us get set up with our unit.
Peyton was fantastic. Very helpful! A real asset to your organization.
i had a great experience at this Public Storage location. Harris at the front desk was extremely helpful, professional, and friendly throughout the entire process. He explained everything clearly, made the move-out smooth, and provided excellent customer service. Really appreciate his support — highly recommend this place because of staff like Harris!
Peyton was extremely helpful today. She was magnificent with helping me to get signed up for autopay and getting current on my bill. She is a great asset to the company.
Very helpful and good communication to resolve my lack of due diligence!
Lavonnes she was amazing and special
Peyton was absolutely amazing! Super friendly, professional, and made the whole storage rental process quick and easy. She went above and beyond to answer all my questions and made sure I got the perfect unit for my needs. Excellent customer service—highly recommend seeing Peyton if you need storage!
Harris was very nice and helpful
Easy sign up. Payton was such a great help and made sure I understand the service. Thank you payton.
Peyton was amazing great customer service.
I like that the property manager Peyton is frequently on site. I have noticed an increase in the cleanliness of the property lately and despite being busy she is always more than happy to help with any questions I have had.
Payton... did an excellent job in taking care of my issue. I truly appreciate the service I received. Thanks again!
Peyton was so helpful and patient with helping me set up , very kind and fully of energy
Peyton the lady in the office was very helpful with finding me a space for a good price and keeps the property very clean
Ms. Peyton was amazing. Mrs.Laura great customer service. Very tentative and personal in the up most professional way . Thank you . I love this location and recommend every unit be filled... thanks again.
Peyton is the best!!!! She was such a big help and even helped with my payment when I didn't have enough!!!!! She has great customer service skills and just a all around good person!!!!!!
Let me just say I was very impressed by Ms. Peyton!!! First time seeing an employee there; I was dropping a few items off, she stoped what she was doing and asked if I had any questions or needed help!!! I can tell you you have a great young employee who lives working for this company!!! That is hard to find these days. Happy to have her there!!!
It’s Sunday. The day before Labor Day. I had to switch storage units. It’s was the easiest and most professional experience I’ve ever had with any storage facility over my many military or civilian
years.
The young lady was so patient with me despite my spastic behavior. 😆
Peyton was amazing!! Walked me through everything, helped me get the right option for what i wanted, and truly truly went well above and beyond what I am used to and what is expected. Rare to get such amazing service at self storage facilities like this, so 100/10 highly recommend.
Tiffany was great! Helped me quickly with a smile!
Dave helped me with thr app
Ordered 1 unit online which is a little cheaper to do, the other unit I purchased inside. Tiffany took me around to see which size storage would work best. She was helpful, friendly and funny. She made everything A simple process.
Tiffany was awesome. Very helpful and knowledgeable.
Harris was a pleasure to work with he went above and beyond
Great service. Awesome experience. Thank you
Charlotte is very sweet and helped out perfectly!
Tellessia stayed late to help me find the perfect sized unit
You must rent and pay online as they're never there. Small driveways between buildings, to small to pull a trailer or big box truck through
Tellesia helped me out she is very professional and answered all my questions.
Tellessia was very helpful and very nice. She was very knowledgeable of the storage unit renting process and helped me choose a unit suitable for my needs.
Arielle was great! She helped us out even from a different location
I was helped by Maddie after just getting out the hospital. I was in a daze and didn't know where I was or what unit I was getting. This young lady went above and beyond s3rvice to assist me and i'm in tears to share that I appreciate that. I'm a 42 year old black female army veteran from Georgia who was lost and struggling in a time in need. This young lady needs to recognized for the service she assisted me with and she made me realize that I was proud to be an American. Thank You Maddie at Public Storage located at 2555 Kemper Road, Cincinnati, Ohio. Thank You Jesus
I had the opportunity to interact with Arielle today while beginning the process of renting out a unit.
She was cordial and easy to communicate with.
I had a few questions before committing, and Arielle had the answers.
I felt comfortable and at ease talking with her and made for a great experience.
This company will benefit greatly by keeping her employed.
Great experience at this place. 5stars because the place was clean and the lady Arielle at the counter was very helpful.
Thank you so much Miss Arielle for your help today, I want to thank you for your patience with me an my questions an also for your Communication once again thank you
Soo I just moved and I needed help . The young lady at the counter was a joy to work with. She was kind and explained everything. I asked a lot of the same questions and she was patient with me . I think her name was Arielle . She helped me download an app to make the process smoother for me and get easy access ❤️ thanks baby girl !
Highly recommend!!!!! Over the past few months since Arielle has started things have drastically improved! She is such a helpful lady!!!!!! If I could give her 20 stars I would. Def go here for your storage needs!
The space to drive between the storages are very narrow
Thellessia was very responsive and helpful.
Chose a unit on line but was not what I thought I was ordering. Discussed with Charles and he found a new unit took care of all the paperwork and I left a happy camper. Charles was great and good customer serving is hard to come by. Thank you so much Charles.
Charles is great person he is really helpful for everything 👍👍👍👍👍👍👍👍👍👍
Charles is amazing!! He’s kind, patient and knowledgeable. He is a true asset to the company. He’s helped me more than once and he always does so with a smile. Thank you Charles!!!
Charlie is EXCELLENT !!!!!!!
Thank U for the rental deal AND especially the Service from Charlie.
He is AWESUM !
Great customer service and a great employee to the company…..Mr Charles
Thank you so much Charles
I would like to acknowledge Gwen at the Kemper location for assisting me with all my questions. She was a pleasure to speak with and very friendly. I wish there was more people like her. I would recommend her to all my friends and family.
Excellent customer service. Charles did a very good job getting me in and out went out of his way to help with any problems I had.
Charles was a great guy to deal with. He was knowledgeable about the business and was friendly, and I had a good time dealing with him. He's a keeper Public Storage.
Charles is friendly and helpful. Great experience. Thank you
Great service.... Smooth rental process! Thanks Charles!!
Go to storage unit online when I went in to grab the unit it didn't work for me, Charles helped me out to get a unit that did work for me thanks again appreciate it happy holidays!
Charles was very helpful and a awesome person thanks for everything
Thank you Charles for showing the units today. You are very helpful, especially when it was cold and snowing.
A minute off the highway. Convenient to everywhere. We have jobs all over the cincy area and this is a great place for us to store material.
Great experience. Charles was very pleasant and helpful. Initial set up was easy, rates are decent and access is simple. Some of the drive isles are tight if you have a larger vehicle. There is a limited time period for access but I think it's not going to be a problem. There are a few "junk" vehicles there. But if they pay the rent I guess it's acceptable.
Charles was so helpful !!
Charles was great. Thanks again. This is Mr. Sanders. I got a unit today
Charles was extremely helpful and knowledgeable! What a great person to do business with!
I’ve recently started to rent a unit for my upcoming apartment. I’m 6months pregnant and Mr.Charles went above and beyond to make sure I had everything I needed. I didn’t have anyone to depend on to help me move a package and he went out of his way to help me move it into my unit. Mr.Charles thank you again for your amazing work and wonderful gratitude and great costumer service we need more of Mr.Charles in the world. Thank you so much!
This is a great place. Charles is also great.
Charles helped me a ton!!
Charles was such a nice guy! We came in to store our one of our vehicles and had to wait for an Uber and he allowed us to wait in the cool AC in the office. He was a big help in renting knowledge. He is for sure going to be the person I ask for in the future.
Charles was awesome in solving our problem. He is also delightful to converse with.
Mr. Charles was very helpful with our rental.
Charles was extremely helpful. He made upgrading my unit effortless.
Chares was excellent and provide top tier support. He answered all of my questions and was very friendly.
Very friendly. Gary took me to the unit and showed it to me and explained all the details about payments and when they are due. Definitely reccomend
Charles has superb customer service skills. I'm from out of town, and even though somebody left their car in my space, he quickly got it fixed. Thanks!
Charles was very excellent
I’ve known Mr. Charles for years at this point he has helped a number of my family members. He is a very special being! In the dead of winter I was unable to open by storage hatch and he came out with tools and worked until he got it open. He didn’t have to but he did and he was laughing and joking throughout the process despite the conditions. He truly feels like family. I personally go in to make a payment just to say hi and converse with him. Thank you for all you do Mr. Charles!
Charles is one great dude! Pleasure to work with
Everytime I'm in Charles always gives the best service and help, and is always as friendly as can be.
Thanks Charles for helping, God bless.
Charles helped me a lot here , prices were more than expected but also I got double the storage so it makes sense. Charles helped me and made sure he submitted a ticket to get storage unit to get my lights installed. The app is great .