Public Storage Self-Storage Units at 564 Reynoldsburg-New Albany Rd, Blacklick, OH

Went to get a storage and Gail at the front desk was so nice and helpful she made everything so easy and quick!!

Gail displayed very good Customer Service. I got the right size of space needed and at the right time too. I’ll definitely be using their service again when I need extra space to rent.

Thank you so much for helping me a lot and she is nice she help with everything that we need information about storage please once visit this place

I was looking to get a bigger storage unit in a different location from a different place. I talked to Jasmine on Gender Rd and she was amazing. Someone else had just got the last unit in the size that I was looking, but it's okay because she recommended one closer to where I was looking for anyways. So then I went to the one on Reynoldsburg-New Albany Rd that she recommended and talked to Gail who was also amazing and helpful getting me set up with the app to open the gate. Thank you ladies!

Gail was amazing she helped me get into my storage unit effortlessly when I was locked out.

Gail was awesome to work with and made the online registration super easy. There is no need to rent a space anywhere else!

I went to your company in Blacklick, Ohio to inquire on several different storage areas and the associate, Gail, was very patient and pleasant while I asked many questions. She never got annoyed even though I seemed confused. Thanks Ms Gail for your information. I’ll definitely consider your storage company.

I rented here for about 6 months and my rent was due to increase the month I was scheduled to move out. Gail (or Gayle) worked to get the rent decreased back to my original monthly cost. She worked quickly and efficiently and even followed up with me the next day. She’s a legend!

Jasmin was very helpful in setting up my whole experience with Public storage .polite,and very professional

Pam was very awesome helping me with my storage needs.

As with every other location very secure but this locatio n one of the staff members is very rude and unfriendly.

Nice place to keep your belongings. I've been here since 3 years and I gotta tell you there really trustworthy

Always appreciate the help from all the managers there, Eric helped me with my needs and all questions

Located at 564 Reynoldsburg New Albany Road in Blacklick Ohio this secure storage facility with gates and passcode access is great. Whether storage for moving, a business or other purposes it is convenient and located on the East side of Columbus. One or multiple units are available. They carry all the goodies you need for moving from dollies to boxes.

Eric was SUPER helpful and gave us answers to questions that no one else had been able to give us before. Best service we've had at that location yet!!!!!

Fast and friendly and easy

Pam was awesome I appreciate her help and professionalism. She really cares a lot give her a raise!!

Vicky is amazingly helpful and really got us out of a sticky situation with the apartment complex down the road! Shes awesome!

Wonderful place and excellent customer service skills. Would definitely recommend this storage facility!!!

Great service! Jenn is the best. 🙂

I was looking to rent a storage unit closer to my new house. Stopped in and talked to Jenn who walked us through the options and showed us several units. We were able to find exactly what we needed and walked away with our space rented and ready. I was impressed with how clean the units were and feel that our items will be safe and protected. Thanks Jenn for all your help!

My rental rate was just jacked up $62/month without any notice...shady practice. Will be moving out the end of the month...and I have to give notice. Would have been nice to get the same notice...

I love it it's nice and clean it's cared for and the people are great.

Jenn was a big help in providing a great storage space!! And she was awesome with Customer service and dealing with my arachnophobia😅. I 10/10 recommend this place!

Kelly was a huge help in a crisis!

Very pleasant experience. Great service and good attitude.

My twins and I had put our possessions I this facility when we became homeless looking for shelter. Living solely on ďisability/ fixed income I paid only our unit monthly and in May after my payment was told that due to April being a less than a week late payment they would have to auction off my 11 year olds school photos and clothes.Because we live 2 hours away settling with the " We Care " department seemed to be futile. By the way we care is simply public storage as well don't get your hopes high. It seems they don't really care trust me the $1 first month really almost 30 is a great ploy to make a profit off of people when they are at their lowest. I have remain steadfast and only want to warn others not to invest your funds here.

It was very helpful

Jenn was a wonderful help showing us available units And exposing all our options. A few computer glitches but she resolved the issue and got us set up and checked out efficiently.

Jenn did an amazing job helping me! She was very informative and straight to the point. I definitely recommend public storage, and most of all, Jenn to anyone!

Online rental process was convenient and easy to use. Facilities are clean. Located the unit was pretty easy as well.

Jenn did a wonderful job checking me in and switching units for me because the one I reserved was too small. Thank you Jenn!

First time ever getting a storage in my life. Today I visit this location and speak to Jenn. She explained to me the different units she had available. So I decided to rent a storage unit at this location since it was close to me. The price of the unit total $340.84 which includes Rent Tax which she had no clue what that was and also include the lock and insurance she said I had to buy. When asked about the half off 1st month rent she stated well you will not have to make your next payment until May. I said will you know today date is 3/30 and 4/1 is in 2 days. I’m confused about the 1st month begin half off. That was the 1st sign and something told me not to rent from them. 2nd sign I pull up to the gate access code not working. Finally get in the gate she told me my lock would be inside the unit. 3rd sign, Went to open my unit it was locked. She had to come out to unlock my unit. 4th sign once unit was unlocked there was no lock inside. 5th sign Jenn advanced me my access code will allow my to have 24 hours access since I’m moving tonight. It will only work for tonight. I said Jenn are you sure? She said yes, I’m sure my district manager advices me she give you access to get in just for tonight. I asked her now suppose I come up here with my things in my uhaul and my access code not working. What should I do? Jenn advices me to just press the button someone will answer and allow you access. I said great! So guess what! We go back home load the uhaul truck with the rest of my items pull up to the gate. Use my access code…..could not get in. Press the button….nothing happens. Call customer service …they advices me that the location I am at do not have 24 access and they will not be allow to let me in. WOW!

Was a very clean establishment an a very good hospitality when meeting Jenn.

I’ve personally never rented a storage unit and was unsure how to go about doing so. I spoke to the manager (Jen) and she happily guided me through the process. Outstanding customer service!

Not happy AT ALL with the increase in price here. UPDATE: They awarded me a 3 month cusomer appreciation credit of $39 dollars so I am now very happy, thank you SO much!!

Contractor here, Jen helped me out with a smile as soon as I walked into the office. She helped me getting and out with no problem. Wish I could giver her more than 5 stars. Thank you Jen!!!

After got storage keep increasing the price not 5% or 10% but double. They get you after you move your stuff in. Staff is nice in location but their Headoffice service sucks. Had to empty the storage.

Paid online 2 months ago have never been able to access the unit. Finally reached Vicky today who said I have the wrong code (provided to me in the app) and the manager is on medical leave so that’s why I haven’t been contacted. How is this my fault $100 later, the employee needs fired and I’m contacting my attorney regarding the monies I’ve paid and they keep taking from my account!

Cherrell was very helpful and professional. Excellent job!!

Heather has been such a big help for me answered all my questions she's a keeper.

After getting transferred 4 different times on the phone I decided to just go into the office. Heather was working and made up for my experience with the other staff on the phone. She was very knowledgeable and got me set up so I was in and out. Great customer service I would definitely recommend this location because of Heather.

Heather, went above and beyond in customer. Very helpful and pleasant. 😃

Pam was great and very helpful. We ended up having to change units and get a bigger one and she helped us out.

i am not happy with the result of my service, i was told that i could have a Pod delivered by the district manager (Erica) and then it had to be rerouted to a different place thirty minutes from your location. I just don't understand why I was told I could then the marketing manager denied it according to Pod people. Also left messages for property manager to call me and never returned, very un happy

Miss Simone is the absolute best!!!

Like a storage. Lol

Simone is the best there is when it comes to customer service. Her kind heart and hospitality is amazing. My wife and I love her.

Pam was extremely helpful in assisting with finding the right unit at a much better price. Great experience.

We have a large inside unit. Were told to find a cart in any building ourselves. The dumpster is locked. The grass is so overgrown that the Public storage sign is almost not visible anymore, and I'm worried about mice getting in those units. There have also been multiple times that we have gone (it is across from our home) and they have left early and are closed. also received an email that rates are actually increasing. We got a storage unit to finish our basement and are truly considering relocating.

I stopped in the office today to inquiring about storage and Ashley was a huge help

My Experience with Public storage today was best Customer service I ever had From a business. Employee Ms Amanda From the Blacklick Ohio store did wonderful job Making me feel good as a customer I recommend public storage mainly the Blacklick Ohio store your 1st choice in storage.. Telford Gordon of Columbus oh

Amanda was very accommodating and helpful

Simone was very polite, pleasant, and very helpful. And I was very excited to learn you can open the gates all online. I would give more then 5 stars if I could.

Worst experience dealing with a Public Storage, I’ve dealt with Public Storage back in Florida and didn’t have any issues... Communication is poor and I think her name is Simone, I’m not sure if she’s the manager but her attitude is poor! Definitely wouldn’t do business with this location again

My 1st day dealing with Public Storage went very well. The manager, Simone was pretty good in explaining the process. She was very cordial and had a great personality in dealing with the public. This location was very nice and clean. As of 11/02/2020, this place increased my rent during a “Pandemic “. I’ve only used them since July and my rent was $85.00 p/month and five (5) months later, Public Storage increased my rent space for one truck to $100.00. This is ridiculous because they only have 4 to 5 vehicles/boat in spaces. Thanks to Simone for handling my rent with an adjustment. I appreciate her and the consideration given to my situation.

Simone was great and helped me out a lot. She was very polite and able to answer all of my questions promptly and professionally.

I just rented a spot. Simone at the counter was very helpful. Thanks Simone

Simone at the front desk was amazingly helpful . She answered all my questions in depth , and was very educated . Great work !

I Worked with Simone she was very friendly knowledgeable and fast... being I was in a hurry and had little time to get my plans complete. She kept a smile even while I was rushing her. Thank you Simone keep up the good work! Great customer service

When I visited the other day Simone greeted me and was super friendly and helpful . She answered my questions and concerns. I highly recommend if anyone needs a storage unit. Super clean too!

Well secured and clean storage units. The manager, Simone, was very personable, professional, helpful, and accomodating.

Simone was very kind and very knowledgeable . Answered all my questions and concerns. You all have a gem in her. Thank you!!!

Very clean and I appreciate that!

Extremely clean facility. Quinn who assisted me was unbelievable. Her customer service was remarkable and her knowledge and ability to answer all questions was outstanding. This is a new facility, so this is the place you want to go to.

Quinn was very attentive and patient, answering every question we had and personally showing where our storage unit was located. Highly recommended!

Quick fast service

Simone was super nice and informative.

Vicki was fantastic. The facility is the cleanest and most organized I've ever used for storage.

Place is very clean and the staff is amazing. I believe it was simone who I talked to over the phone and she was very helpful and knowledgeable and the reason I came in.

I was in the other day when Simone was there. She was amazing! Very knowledgeable and answered every question with out hesitation. If I could continue to do business with her I would be very pleased. Thank you Simone for the amazing customer service. It can be hard to get that great kind of service this day-in-age

Simone was at the front desk when I called. She had all of the answers to all of my issues. She was helpful and friendly and extremely polite. You dont find good telephone customer service like that just anywhere. This location was the only one where the person really seemed to care about what I was saying and then help me. Thank you for that Simone.

Had to hunt several shelters in order to find a cart!

it doesn't get better than this. all of the great employees that i deal with are great. they bend over backwards to make sure i am taken care of. Jim and Timothy at the property have treated me with so much respect and availability to make sure i am notified of any situation and to just check on me to see if anything they can do to help. that is why i am in the process of moving four of my units to them from a competitor. great job everybody.

Timothy is very kind and helpful the units are clean and dry best storage we have ever had to use Thank you again

Clean, convenient, great location, great security, great service, competitive price. The free moving truck also is a great perk. All supplies you need for moving and packing available. Payments easily set up online.

They have it all..clean. alarms. And some one actual in the office

Great place to store. Clean and safe facility. Staff is terrific. Jim and Tim are very helpful and always want to be sure your questions are answered and if there is anything else they can do to help. Love the service and ease to store with cardinal. Thank you!!!!!!!!

Both Timothy and Jim are super nice! They explained everything in detail and answered my mountain of questions.

Inside and out the place is very clean, and the staff is wonderful!

Fantastic staff, super friendly, polite and professional. Clean facilities, competitive pricing. No complaints!

I had an excellent experience renting a storage unit from Cardinal. Their manager Jim was very patient answering my questions. I highly recommend this location.

I found the Cardinal Storage staff to be very professional, courteous and helpful to me during my process of renting a storage unit. I was very impressed with how clean the facility was. I would recommend Cardinal Self Storage to everyone.

I just got a storage unit here. I must say, this unit is secured and up to date. Timothy Caldwell was the guy I was talking to. He is a really good guy. Very professional and very helpful!!!! He has great customer service. This place is clean. I recommend this place. Thank you for the business

Agent Timothy was very polite and knowledgeable. Pleasure to work with.

Cardinal Self Storage was very easy to work with when setting everything up initially. They have convenient and clean facilities, plus it is a good location for us! It is very secure and well-lit; we feel very safe when onsite. They were extremely helpful when we discovered some invoicing problems and worked to resolve things promptly.

A safe and clean place to keep your stuff!

The staff friendliness and professionalism, and the cleanliness of the facility really impressed me.

Easy application process, effective and clear instructions for use of the storage unit, and operable gates and unit locks. Couldn't be easier.

Beth is top notch and always professional and friendly!

Cardinal Self Storage employees are knowledgable and helpful, going through the entire contract with me before I signed! The free use of their box truck is also quite a benefit, and they regularly have good deals on select storage units, perfect for what we need!

They were very friendly and courteous when we were looking for a rental location, we were able to barrow their truck to move our merchandise into the location which was a huge help.

Super friendly staff. I was moving things by myself. I asked if the clerk could give me a hand with a couch, he jumped right up no questions asked.

So quick and easy to work with!

The attendant is nice.. Clear about their storage deals... They have great deals

Very pleased! Nice young lady behind the counter who was very helpful and polite!

The facility is well kept and the workers are extremely professional! I love this place! Thanks guys 🤗

This locations is clean and easily accessible. There are always carts conveniently located and available.

I went in 3 weeks before move out to fill out my form to vacate the storage unit and was told I would not be charged. I received an email a week before the 1st saying I’d be charged on the 1st, like normal. I emailed and asked for clarification, and was told it automatically generated and to disregard. Today, I was charged and when I called I was told the lock, provided by cardinal storage - not my own, was still in the unit and means I would be charged once more, for an entire month. The storage unit was empty. Rather than any common courtesy on the lock situation knowing I’d move out, or a grace period considering it’s the 1st of the month. Unhelpful and not even the the least bit concerned. Wouldn’t recommend this storage company to ANYONE. Horrible experience.

The two employees I came across were absolutely fabulous.!!! They were extremely friendly and that is a rare thing nowadays. They went through the contract entirely which I appreciated. Another huge plus was the use of their box truck. Hands down the best storage place I've used before .

This site is very caring of their customers and situations. I applaud the owner and the staff especially. This storage location is very clean and well kept. I feel my items are truly secure and safe at this location. Please try this location and you will see what I mean!

I have never used self storage previously so I had no idea what to expect. Let me just say that the new location on Reynoldsburg-New Albany Rd is absolutely, positively the best. It is a clean, organized and very friendly place. Paul is wonderful, his customer service skills are impeccable!! I am a customer service trainer in my field and I only wish and dream of having people on my team that are as enthusiastic and dedicated to servicing the customers needs as he was. He left no question unanswered. I love it and I look forward to doing business with Cardinal Storage 😁 Sincerely, Tonya Sawaneh

Easy checkin, coloring for my little one while she waited...all good!

Nearest roadside assistance

Great service! The property manager was very knowledgeable and thorough.

Great and knowledgeable customer service

Did their Storage Auction for them. Cardinal Self Storage are the cleanest Storage Facilities I have ever seen over the past 40 years. Great Staff!!!!

Renting a garage space for my car for the winter was very easy, the staff helpful, and the facility immaculate (it's new). The staff was reasonably responsive to initial email contact for info. Check-in was painless and I like that I can pay my monthly rent online.

Easy setup, great specials, spotless unit. Really impressed with these guys!

So far everything is awesome . The sign-up was a breeze and the storage unit was spotless.

This place is pretty stellar. Fantastic rates, super friendly and knowledgeable staff, and best of all, they provide a free truck to move into your unit. This has been a pleasant experience and I will recommend. Thanks again for everything!