Jay was super friendly and very professional. She was able to answer all of my questions and get me the storage unit that fit all of my needs.
Jay was amazing and very helpful and I appreciate her so much y'all need more people like her she was wonderful
Jay was more than excellent. She was very patient and answered all my questions. I truly appreciate her professionalism and knowledge. Big thank you to her for helping me.
Jay was a great help and helped me get what i needed in great time!
Jay was very outstanding and helpful she has went above and beyond multiple times for me she's the reason I choose this location! Thanks Jay!!
Jay , she treated me the utmost professionalism!!!
She helped me make an easy decision to rent from public storage!!!!
She is soooooo wonderful customer service is A1. Hard to come by !!!
Throughout my time with Public Storage, Jay has been a pleasure to work with. She is always pleasant and willing to answer questions and resolve any concerns I may have. I hope she's around for a while.
Great experience! Very easy, help using the app!! Jay was exceptional!!
Had a GREAT experience at public storage with jay, FAST AND EASY!
Lola is an outstanding person customer service attendant at this site. Always smiling and willing to go extra mile to help.
My experience was very helpful. The manager took care of me and made sure that all my needs was met. Explain to me in perfect details and I would recommend this storage facility to anyone
Jemari (manager) Very friendly encounter and I'm informative with my transfer of units.
Was all over the city looking for storage units and came here to this location and Jae helped us out so much with trying to find the right unit for us. She was soooo helpful and we walked away with a unit after looking for days! Customer service was amazing! Thank you so much.
Pam is excellent! So considerate and welcoming. Definitely recommend this storage facility to all my friends and family!
I stopped in for some information on a unit and Jackie was very helpful and knowledgeable on what size I that would suit my needs so I'm very heavily considering renting here when I need them
Jay was very helpful and super nice. Great customer service !
I highly recommend storing with Public Storage on Tussing Rd if you are in the Columbus area. Jay really made my experience seamless and great with all of the help she provided. Her customer service was flawless.
If you need a unit ask for jay she was very helpful and nice I had to give 5 star review because I haven't had good customer service like that in a while
Jay was very helpful making sure I knew how to access the property with access codes through the App. My unit was very clean as well.
Jemari very helpful and professional what she does. I really appreciate the service we received from her.
Thank you Jemari for professional service!
Thanks to Jay for all your help today. My battery went dead and she was able to help me get my car started with no hesitation. We need more kind people like you around. Have a good work day.
Great service, Jay was the best !!
Shout out to JAY at the location on tussing rd. She went above & beyond for me today. She stayed over after she was supposed to be off just so we could figure everything out! Thanks again Jay! I appreciate you
Jay is the best 👍 👌👌👌
Great service and professionalism!!!
Great customer service. Jay was amazing!
Carrington was so wonderful to work with! She was determined to find what I needed and she found it! Thank You Carrington!!
Jay was amazing! Definitely recommending friends and family because of her
I highly recommend renting out a storage unit here! I just had the best experience I’ve ever had with any storage place in a long time with Jay! She was very open and helpful and even gave me a little tour of where my unit would be at. She answered all of my questions in full and gave me additional information that I can use in the near future. I appreciate everything you guys do! If you do decide to rent here ask for Jay, she’s amazing!
Had the upmost respectful , caring, and above and beyond determined employee ( jay) love love love her spent over a hour helping get me a storage unit 💕
Jay was very helpful very polite I would recommend 100/00 thanks for u service
I have been a customer for over 15 yrs . I have received the best service from Jay.the new manager who sincerely cares about her customers and is a dedicated employee who also actually cares about the company and takes a personal interest in the property as well. I appreciate her so much and I am glad that I have stayed here .thank you public storage
Jay was very very helpful and a Blessing to me and I am SO GREATFUL. for her help.
Thank you for having her as staff. 💜💜💜💜💜💜💜
God bless you
Jay was very helpful and polite. She gave me a walk around to see what size storage would best fit my needs. Thank you, I appreciate all of your help
Jay did a wonderful job renting me my storage unit over the phone. I was coming from another city and she made sure everything was squared away so I didn’t have to make an extra trip. Thank you for your good service!
Ms jay has always assisted me with great customer service and she efficient at helping me with all my needs and she always greets me with a smile and she makes all my office visits Pleasant!!!! Great attitude also
Jade was so helpful and pleasant. She was very knowledgeable and answered all my questions, thank you ! -Bonnie
Jay has provided excellent customer service. She is very professional and has been very responsive in her communication with the process of moving in.
Jay was awesome and very helpful
It was an absolute pleasure meeting Jay. She was amazing and was very helpful! Thank you so much for your patience and your kindness Jay!
Jay was awesome! A huge help in getting the app installed, and explaining how it worked :)
Just wanted to give a shoutout to Jay at Public Storage for her outstanding customer service. She was professional, patient, and made the whole process smooth and stress-free. You don’t always get this level of care these days, but Jay really went above and beyond. Thanks for making things easy and helping us get discounted price 🙏❤️😍
Jennifer was super helpful and very patience with me. She made my whole experience adorable and made me feel like family.
This process was so easy and convenient. Jay was amazing and answered all my questions with clarity. Will definitely recommend.
jay was so helpful and reassuring i appreciate it.
Great customer service. Friendly and helpful
its very easy to work with using the app , no wait time.
Jay is amazing and very helpful!!
Pam at the refugee rd Pickerington location and Wendy at the tussing road location both went completely out of their way to help me with a unit and to get me the best price. Highly recommend and very grateful.
Jay was a great help. Really appreciate her.
Jemari and Cheryl or absolutely amazing they delivered impeccable customer service.
I went in today for my move in. I was confused on the process (which was my fault for not reading the email properly) I went around 620pm and got the wrong lock in my unit. On my way out I saw the office lights on so I stopped in to see about the lock and why it didn’t work on my unit! The SWEETEST lady was working. She told me they closed at 6pm and I felt awful for coming in past close but she was absolutely amazing walked to my unit with me and got my lock all figured out and stayed longer past her shift! And she was very personalizable. She told me her name was Jay! Happy with my service! Thanks Jay!!
Jay was very professional she help me rent 2 spaces and worked with me to get a good spot for parking. Really nice people and definitely would recommend coming here to rent for storage parking or units.
Danielle did a fantastic job, the best service yet by far 👏
Call this morning was having an issue and Jay customer service was excellent to resolve my problem quick and gave me the extra security that my unit was secured I will definitely use public storage again because Jay
Jay , good customer service , helpful
Jay was extremely knowledgeable in my assistance with what i needed to store. Age was very pleasent and took care of my needs.
Fantastic Service from Jay today. Was in and out in a jiffy and got me a good price! Thoroughly recomend
Wendy was very helpful in ensuring all of our questions were answered.
Thank you Wendy for making this process super easy and for being so nice!!! You made my day!
Wendy was very understanding and gracious! Very polite!
Wendy and Jay was super helpful and attentive to my businesses needs. Dropped what there were doing to help me out. True asset to the business.
Wendy Young. was sweetest i ever meant at the public storge ,please continue to keep good people like her how love to serve the public
Jay had Great customer service, she got me in and quickly. Very satisfied.
Shelley was wonderful great staff very friendly storage space is good size and great price
Excellent customer service. Both the girls working today were very helpful.
Jennifer was so helpful and always in a great mood. She makes my day every time I come in. I hope she succeed and plenty more blessings with the company.
Jennifer was such a great help i dont knoe ehsy i would have done without her 5 star employee
Just wanted to thank miss Pam for her great service
Pam and Jenifer were great!
I had a GREAT experience today. Your agent was extremely helpful & kind. Thank you so much Jenifer and Public Storage!
Easy to rent a storage unit online..a seamless process.
This places customer service is 10 out of 10 Jennifer really took care of us and helped us find the perfect unit and got us in there
Just wanted to post i had a great experience. Jennifer was awsome she helped me out with three things with my acct. She knew exactly what to do and got it done quickly. Always friendly and knows her job. Nice person to ask for!!
Jennifer was fantastic! Had a question about pricing, and she took care of it in minutes! 5 Stars
So far so good. Zakaya was so much help and very patient as I was unsure how much space I needed. She answered all my questions knowledgeably. She even followed up with me to see if I had further questions. I appreciate her assistance.
Zakaya was very professional and friendly!
Wendy was awesome, the rental process was a breeze.
The staff is helpful and willing to answer any questions I had. The location is secure, friendly, and clean.
Wendy was fantastic! She helped me get set up to use the parking storage space. She also stayed a little later to allow time for me to bring the necessary documents to finalize the rental. Great pricing and deals!
Great storage facility. Danielle was extremely helpful and went above and beyond assisting us with our unit. Very clean and secure. Highly recommend!
Brenda helped me get into my new space with no problems and she really made my day she needs a raise
Teresa was a big help , she went above and beyond to exceed customer service.
Nice crew they have working and very nice easy setup they are doing now to take care of business from payments to getting in the gate. Nice job
Wonderful atmosphere and incredible customer service. Wonderful managers (Cartez ridgeway) willing to work with you and problem solve
I left 1 star off only because they need to be better about checking their voicemal system and CALLING CUSTOMERS BACK!
Great personalities are here in person for sure, and Danielle and Sylvia have been very helpful!
I love this place they are very helpful and Great People to do business....I recommend this storage to anyone. Tammy is a wonder great sale rep as-well ..thumbs up!
This location is awesome! Every time I’ve had issue they’ve been prompt to provide resolution. Tammy is extremely helpful
Tammy was wonderful lady and the staff was wonderful
Really nice people very friendly was able to get in and out with no problema
My husband rented a unit for his tools and spot to store his work trailer. From the beginning, the staff has been wonderful. Today, Danielle (staff member) went above and beyond to help us. We came 20 min prior to closing and she was patient and got us the garaging spot needed for my husband trailer. She was very efficient and knowledgeable and went the extra mile. The unit was nice and clean and perfect space for what we needed. I appreciate the entire staff at simply storage and would recommend it to anyone.
Customer service was fantastic I was helped by an assistant manager (Danielle) who made the process fast easy and enjoyable
HI this is Chad wait ohio Storage Pirates
Sierra did a grate job wait us even come back to say happy xmas befor she lafth allway love working wiat simply self Storage thier good ppl
We had the best experience renting from Simply Storage! Staff was always professional and kind. We could not have asked for a more positive experience!
Self Storage made the process simple for emptying out the unit. Sylvia Trujillo is so personable and offered excellent customer service
Hi highly recommend Sylvia, I came there at 5pm closing time but she took the time to help me get a storage.
Very helpful with my 24 hour access. Simple check in, simple check out. (Go figure, Simply Self Storage)
Great customer service and great prices. Danielle and Sylvia are awesome!
Danielle was so helpful, friendly and knowledgeable! She is great, thank you so much!
Great Service! Everyone was friendly & helpful! Office was clean as well as the unit!
I saw this facility on storage treasures and had done business here a couple months ago. I didn't hesitate to put $ at this facility. I know first hand the staff do not step foot in the units up for auction. Sylvia is 5plus stars!!! No problems with anyone bothering you in the facility after hours. Very quiet and peaceful. I look forward to doing business with you in the future. Thank you
Jessica Carr gave me amazing quick service and helped me with what I needed.
Came in to pay rent forward for a friend and was greeted warmly by Jessica! She got me squared away with the payments quickly and efficiently!
She has exceptional customer service skills :-)
Give her a raise!
The customer service was excellent. Jessica was very helpful and courteous. The storage units are very clean.
Jessica carr was very helpful and nice. This was my first time getting a storage and she walked me through the whole process. Very respectful
Jessica C. was the best!!! Very helpful in assisting me with my needs. Very patient and knowledgeable with company and products
Thanks
Sylvia is awesome and very knowledgeable!
From the moment I walked in until I left the customer service was exceptional.
Thank you for making my move easy and being light in this darkened world!