Public Storage Self-Storage Units at 137 Saw Mill River Road, Yonkers, NY
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 74/moSmall 5'x5'
$ 74/mo $87Best Price Label
- Climate Controlled
5'x5'Online only price$ 80/moSmall 5'x5'
$ 80/mo $94Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 101/moSmall 5'x10'
$ 101/mo $119Best Price Label
- Climate Controlled
5'x9'Online only price$ 102/moSmall 5'x9'
$ 102/mo $120Best Price Label
- Climate Controlled
5'x10'Online only price$ 103/moSmall 5'x10'
$ 103/mo $121Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 138/moMedium 7.5'x10'
$ 138/mo $163Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 149/moMedium 7.5'x10'
$ 149/mo $175Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
8'x10'Online only price$ 156/moMedium 8'x10'
$ 156/mo $183Best Price Label
- Climate Controlled
10'x10'Online only price$ 181/moMedium 10'x10'
$ 181/mo $213Best Price Label
- Climate Controlled
10'x7'Online only price$ 185/moMedium 10'x7'
$ 185/mo $217Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 190/moMedium 10'x10'
$ 190/mo $223Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Yonkers
Resources from the Help Center
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Yonkers Self Storage Near Saw Mill River Parkway
This Yonkers Public Storage is located on Saw Mill River Road, just yards from the city's iconic Saw Mill River that winds into the nearby Hudson River. It is an easy drive from Saw Mill River Parkway at Palmer Road.
Minutes from the Nodine Hill and Dunwoodie communities, this Public Storage is near Tibbetts Brook Park, known to locals as "The Brook," a veritable oasis in the city with a river, playing fields and a water park.
The manager lives on site at this large Public Storage that offers mostly indoor, climate controlled storage. It is convenient for residents and business owners in Central Yonkers and across Westchester County.
Whether in search of a large 10x30 space to accommodate the contents of a home during a big remodel, or simply looking to store a few items from a dorm room during a semester break, Public Storage can accommodate a variety of storage needs.
Nearby Downtown Getty Square, the Cross Country Shopping Center and Westchester's Ridge Hill are home to renowned shopping, and Public Storage can help make room at home for retail spoils.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 524)
Heriberto was a very very nice employee that helped me and the clients out on Saturday!!! It was very busy and he help it down! Also on Monday morning Nay was helpful with my situation also!!!
I recently moved to the area from TX and decided to choose Public Storage over my go-to, U-haul. I was greeted by Heriberto who presented me with a variety of options for my items. He walked me through each step of the process. He was very thorough, patient, and kind. I look forward to keeping my business with Public Storage due his exceptional customer service.
Very knowledgeable and informative!
Great service and friendly
Shantel is the best of the best and makes a person feel at home away from home. She is a pearl without a price and represents the company very well.
Great clean place, Andrew at the front desk was very polite and explained everything, so I understood all the policy's. I highly recommend this location.
Andrew is an excellent representation, He provided us all the information necessary and answered all questions. Great service
Buen trato, completamente satisfechos con la atención y el lugar es seguro lo recomiendo 100%
I was help by Denay, Berto, and Shantell today and I received excellent service. They really made my experience great and I look forward to working with them in the future
My wife and I had to organize our large unit this week and Shantell suggested many great items to help protect the things that mean very much to my family. She also gave us a discount on the boxes since we needed quite a few! Seems like the office was busy, however that did not stop Shantell from going above and beyond. Thank you for making a tough task run much more smooth
I had to do work for a customer at this location 137 Saw Mill River Road. While I was here I had the experience of interacting with employee Shantell. I usually don’t leave reviews but she was absolutely awesome to deal with. She had great communication skills and a wonderful attitude. From the minute we walked in she asked us where the room was located because one elevator was broken and she wanted to ensure we had the best route to the other available elevators. Little things like that don’t go unnoticed as most employees wouldn’t do that. She was professional and efficient at the same time. You have a wonderful employee in Shantell.
Nay was a great help today !
Nay was great today !
Nay was amazing. She was so helpful and professional. Thank you so much! She deserves a raise!
Shantell and Nay was a great help today!
Nay was a great help today!!
Nay and Shantell was a great help today!
Shantell was a great help today
Shantell and Nay very helpful
Shantell was very helpful
Nay was a great help today assisting me with the ps app
Nay was very helpful and polite! She deserves more than 5 stars
Nay was great help today!
Nay was great ,
Nay was a great help today, she deserve more than 5 stars ! Thank you
Amazing service she was so helpful and very clear with everything.also Polite ..
Nay was a great help today!
Sign up went smooth and easy thanks to Shantell, she made it the highlight of my day
Shantell was super helpful and sweet. She listened to my questions, concerns and offered the best possible solution to ensure she could help in anyway. She asked all the necessary questions and presented multiple options that would work best. Extremely happy with my experience.
They where great!
The staff is awesome. Especially Shantell – she was extremely helpful and patient with me and I really appreciated her attention at a stressful time. Thank you Shantell!
Your customer service knows her job and how to deal with people excellently. She's an asset to the company. Keep up your good work!
Craig was very helpful with any questions I had he was also very friendly.
Very pleasant and helpful. Nay walked us through the process and broke everything down for us. She made this process SO much easier!!
Nay was very helpful and friendly. We had a great experience.
Nay was is a very sweet employee are very good helper and a very sweet person we need more people like her working here
Bien, pero el seguro no es muy responsable que digamos ...
Nay was a great help and very nice Thank you !!!
Customer service was great!
Everything is clean.
Horrible customer service!!! Stay away from this place !
Ney was great! Such a help! Super communicative, patient and friendly.
If you get to use this facility, I hope you can meet Ney. She was the front desk person in charge when we were there. She must meet a lot of really rando folks with a great variety of needs and desires but I am sure she meets them with the same professional, competence and kindness that she met us with.
If i could give it 0 stars I would!!! My dad was nice enough to help me with this storage space he paid for the first 2 years or so not I picked up the payments recently. We never complained about anything no one complained about us. We were NEVER late with any payments EVER! We obeyed all of the rules at all times. Now all of the sudden they raise my payments from $214 month to $293? How did they come up with this number? Is it a percentage? What formula did they use?? The place is falling apart it looks horrible! Just today I came to use my space and most of the parking lot was unavailble because of some work they were doing. They were taking up most of the lot. Just to get in the office i have to go way out of my way! No carts available the staff didn't seem to want to be bothered. Maybe i should find another unit elsewhere!! You have way too much competition right next door to you! This place is out of control! Yeah maybe I should go elswhere!!!
Thank you George great service.
Excellent customer service! Extremely helpful and professional. I highly recommend!
Nay was a great help today.
Excellent Customer service she phenomenal
Received great service from Craig and Nay today! They were very personable, knowledgeable and had great customer service. Go to them if you are looking for guidance and assistance with your storage needs!
Craig has great customer service!
Nay was a great help today
Nay was great today ! Thank you for your help
Nay was a great help today. She was very informative and patient while helping me complete my rental. Thank you again ! I highly recommend this place. Very clean and polite service
Nay was a great help, I came into the office with a lot of questions and she had all of the answers! She was very polite and professional.
Craig was very helpful during my storage room transition, with no bs and honest answers to my questions. Keep this business model and you'll outlast the competition.
Greg and Issaia are THE BEST !! Amazing service.
Nice and clean place. Craig Thanks for all the help.
Excellent customer service!! Craig was very thorough in his explanations. He was detailed and knew his stuff. I will def recommend this location to friends/family.
Today I walked in to get a storage space and I was helped by a nice lady named Nay. She was great and answered all of my questions. She deserves more than 5 stars!!!
Craig was a great help to me. Definitely Hope to see him next time I’m here. Thank Bro
Crew was amazing helping me find the right storage fit for me ty
I recieved great service from Nay today. She was very pleasant and very professional. The process to set up the storage unit was very easy and quick! She deserved 5 stars!
The manager went above beyond my expectations. I recommend this storage to anyone. Thank you public storage
Nay help me get into my storage unit and I have rented from five different storage companies in three different states this was the most peaceful getting into a storage unit that I’ve ever experienced she was very helpful and everything was smooth sailing and it took like a third of the time that it has ever taken so she’s awesome
I was there today and Greg and the staff were amazing will continue to do business there
Nay was a great help today !
Nay was a great help today ! Helped me with everything I needed
Shantel was amazing
This place is alright. EXCEPT the fact that you have to get in with an SUV ONLY since the facility recently put a HUGE bump at the entrance. My sedan got stuck in the middle and looked like a swing and took a very long time to get it out of that. You can come here if you want to store your things and get your car stuck/scratched/damaged at the entrance.
Nay did a great job!
Nay was a great help today! Thank you
Don't waste your money here. This place is always closed when it rains because they have severe flooding issues and if you store anything on the main level it will get destroyed. No one is ever at the front desk because public storage makes the one person they have there clean the entire building. Bathrooms are always locked and are not equipped with soap or paper. This place is awful. Go to cube smart instead.
Today is July 12th, 2022 the time is now 12:22pm. I called and spoke to a very rude lady by the name of “Nay” who refused to give me her real name when I asked her for her full name. Her attitude is disgusting. I called because I noticed a pretty significant increase in my rent all of a sudden without notice. When I asked why she just kept responding everyone gets an increase with an attitude. When I asked to speak to the person above her she said there is no one above her there. The called ended with her screaming at me on the phone before she hung up on me. Great customer service all because you mad cause you couldn’t explain to me why I got this increase. But I bet you would find out real quick if it was your bill!! Treat people how you want to be treated, cause this is not it!!
Great service, nay was very personable and friendly. Great first impression
Antoinette had good service and was helpful with everything I asked, and showed me the units to see which one would work.
Nay was a great help today ! Thank you so much
Jason and team has been excellent in providing a professional services for us to get our units!
Jason and staff were very helpful in providing professional services.
Nay was a great help she's awesome.
Nay was a great help today !
What is the price of a storage locker
Great customer service had angel help me get my storage unit thanks
Nay was the best! Super helpful and informative!!
Nay Very nice people. Good service.
I really appreciate the help you guys are excellent thank you
Nay has great customer service! Ask for her !
Nay was a great help today ! Thank you again
Nay & mikayla are the best! They helped relieve my stresses and made my storage process so easy best girls ever! Ask for them!!!
Very well, good experience
Alisia and Alysha was very helpful. Thank you so much…
Alisia and all the employees provided good customer service
Alisia gave great service
As soon as you drive into the parking area, it looks unattractive. Not well kept with garbage spewing over the dumpster bin. Parking lot is in serious need of replacing and the elevators at time unreliable, will post photos next time.
The staff (the two young women: Sonia and Antoinette) exude professionalism. Both are this locations assets.
Very good service and helpful
Great customer service
Shantell was super helpful!!!
Nay was a great help today! She answered all my questions and made this a very easy process. Thank you again !
Nay deserves more than 5 stars !!
In trying to navigate changing my storage space to a different size and monthly rate, Ms. Antoinette Motley was most helpful. She was knowledgeable and patient assisting me in this process. I only reserved the fifth star because I've yet to use the space, but she deserves 5;stars.
My first time renting a storage place and a pretty woman named Nyjae was very pleasant and extremely helpful i went in recently to check on my things because of the flood and she was very helpful its nice to go into a business and be greeted by a nice person thank you!
This place is a joke. Complete destruction on their entire 4th floor. They pretend nothing happened. A honest business person would shut this facility down.
Flooding on this property is constant. If you have personal items you want to keep safe and not damaged I do not recommend this property. Very poor plumbing system. My storage unit has gotten flooded twice within a month in a half, insurance claim is a hassle they want to know every single item with pictures, the brand, the original price, where it was purchased and proof of receipt. Strongly recommend looking at another property not this storage unit.
Nay was amazing and very helpful!
Nyjae & Nay very respectful, nice young ladies very helpful.
Nyjae is very nice & sweet.
Store manager Ms. Nyjae was very pleasant and patient in explaining everything. Eventhough I came in towards the closing time , she took her time and didn't even rush me. Very professional.
Customer service with the property manager
Parking lot in need of IMMEDIATE Repair. I have received 2 Flat Tires in your parking lot. There is broken glass and nails everywhere! Clean up your parking lot, it is unsafe and causing damage to my car.
I love this place. I have never had a problems in our 20 years here. Service is impeccable.
Nay Was amazing today guiding me through all the step and rules. Took her time and was very professional. I Would recommend everyone that goes to public storage in Yonkers ask for Nay awesome service.
Alysha is awesome
Nay- very friendly and efficient service!
Nay was awesome eventhough she gon be embarrassed that she messed up my email 🤣🤷🏾♂️🤣🤷🏾♂️🤣🤣🤣🤣🤣. Keep up the great work though!
What a wonderful experience I had with Nay. She was very informative and courteous. She answered all my questions and made me feel comfortable that my things would be secure.
Nay & George were very helpful and patient in helping during this stressful time. Nay also helped me to download the app and showed me how to sign in, she even escorted me to my storage room and showed me how to use the lock. ( what a joy to have her there to help me). I intend to recommend this facility to anyone I know that’s looking. Thanks Nay and George, God bless you both. ❤️🙏🏾
Nay Lomax deserves a solid 10 if the ratings went that high! Not only does she have a pleasnt customer service disposition, but she goes out of her way to multi-task to help others with their questions without insulting the current customer. Oh, that all CSR could be as well trained as Nay..let me take that back..it doesn't have as much to do with training as it has to do with inately knowing how to treat people with respect! Thank you, Nay..I felt real good! 👍😊🤗🌟
Big place I do not have a unit here
Shemar was very professional and helpful during the entire process . Explained everything in detail , if not already has the potential to be a manager .
Property is well kept and staff is very professional, especially Shemar who made sure I received everything promised in my rental offer.
Nay gave great customer service. Very informative answered all my questions and got me setup in minutes. Thank you so much Nay! We need more workers like you
I rented a 10X10 unit on 4/26/21, moved in my stuff on 4/27/21. I did the initial sign up online, which was fairly easy and user friendly. The next day, I went to the office and meet Shantell, who was very helpful and professional. She explained and answered all my questions and concerns. She directed me to my unit, where I found it clean and ready for me to move my stuff. I was more impressed with the customer service and care that I received from Shantell and her co-worker than anything else. I felt welcomed and a valued customer from the moment I walked in. I would definitely recommend and send friends and family to this storage location. Thank you very much for your great service. PUBLIC STORAGE: Address: 137 Saw Mill River Road 10701
Shantell was wonderful! She offered creative solutions for our storage needs on a budget. She was very patient and efficient. A real pleasure to work with!
I've had an AMAZING experience @ Public Storage -137. Shantell C. Immediately, expeditiously resolved 3 issues that I've had. THREE, and did many follow ups. Shantell was professional and easy to speak with. deserves a promotion and a raise. I highly recommend SHANTELL for a Management position, or higher. Cheers. G. Gonzalez
Nay was a great help! Thank you !!
Excellent customer service, great communication. Shantell is very friendly, patient, helpful and attentive.
Good and clean. Nice staff. Only thing is the carts are locked in chains and if u are there early to move in/out stuff, u are out of luck bc staff don’t come in the same time as gate access time schedule.
Amazing service. Answered all of my questions provided me with details and clarification. Also was informative by asking the correct questions helping me find the correct storage space. Ultimately saving me some money. Once again an incredible experience. Thank you you again Nay.
Kim was perfect! Friendly, efficient, helpful, and accurate.
Shantell was a wonderful customer representative today. She went above and beyond. Because of her great customer service we were able to rent a unit today. We love her personality.
this place is one of the best clean looking locations i seen i been keeping my items there for a very long time and the staff is always great and helpfull keep up the great work
Trish-Ann with the A+ service. Thank you
Trish-Ann was quick, thorough and courteous. My check in was easy and she explained everything.
Trish was exceptional!! She really made the experience very easy. I’m glad that I picked this location. The customer service is stellar.
Shantel was awesome very professional
Was very helpful and informative ☺️
Shantell was of great help to me.
Elisa gave me excellent service! I feel safe in leaving my items at this location very clean and the staff is helpful and friendly.
Great location, plenty of carts, and clean. I was helped by Trish-Ann to get a new storage and quickly leave my old horrible storage. This location is further than my previous storage but the access hours more than make up for it.
Elisa gave me great service! Very good customer service !!
Shantell was awesome, helped me out a lot. The best customer service I’ve ever experienced. Thank you again!
Excellent Condition and service
We had such a great experience at this location. It’s clean and has a good security system. Dom was especially helpful when we needed to transfer units on short notice. She was super friendly and accommodating.
We have been renting at this location for a while. We wanted to upgrade our unit. We went to the office and had exceptional customer service by Paris. He answered all our questions and walked us around the different units. Paris was very professional and knowledgeable. We are happy to rent at this location and will definitely send friends and family over!
Thank u to Shantell and Paris. They are help me put and answer all the questions I need to get the right space. Good service and professional
Paris was very professional and knowledgeable all while making me feel comfortable about storing my items at the facility.
Elisa was extremely helpful and easy to understand. She's an asset to Public Storage
Overpriced and crappy practices.. like locking up the carts you need to lug stuff around. if its passed office hours, good luck moving those large items by hand.
Came in to look at a space must say Elisa and Dominique was very professional and the property was very neat and clean.
Very clean and Joshua was such a great assistance
I have been back and thery are still Better than Ever, and Sam, Dominique and crew are priceless! I must add without Sam I could not have moved my stuff in--great Human Being! Alysha Dominique Trishann & Alexis, Sam----ALL are GREAT!!! This is the best storage facility I have ever had and continue to have -- and I should know--I have storage places in London and Warsaw as well. The best group --I truly thank them ☺☺☺
Dom was really friendly and polite. And gave 5 star service.
Elisa is awesome gave me great service and answered all my concerning questions 😊
Elisa was dope and support Black Lives! Enough said. Give her all the coins.
I was looking around for when I’m ready to store. Elisa and Dominique at the property were very nice, helpful, & professional. The Building and office is very clean. I will definitely rent here when I am ready to rent.
I opened a new account and storage unit yesterday at the Yonkers, Saw Mill location. Elisa, a manager at this location, was so professional and extremely helpful. The experience was problem free, seamless and very pleasant.
Great team! They are all very helpful and polite! Joshua J was very helpful!
Elisa was super helpful and made everything go smoothly. Highly recommend!
Jasmine was very professional and helpful, exceptional customer service!
I took an Uber to the wrong storage unit. My driver refused to take my child and I to the correct location. I had several bags I couldn’t carry to the storage place I initially intended on going to. I met Jasmine, a PHENOMENAL employee here, who not only helped us with our bags, she legit received the okay from her boss to DRIVE US to our correct location. Aside from the fact I was having a really rough day, Jasmine is THE PERFECT EXAMPLE OF HOW THERE ARE GREAT PEOPLE LEFT IN THIS WORLD! I cannot thank Jasmine enough! I even offered her cash for her troubles to which she replied: “I didn’t do this for money. I did this because I understand how hard life is. Too many times, women fail to uplift each other, and sometimes we just need help.” I’m legit crying as I type this!! Jasmine, you have no idea how much you mean to my son and I after that amazing gesture!! I will FOREVER remember you for your effortless and genuine spirit!! From the bottom of my heart, THANK YOU SO MUCH!!!!!! 🙏🏽♥️💯
Alysha was awesome and gave service. She very polite And facility is clean.
Alysha gave great service. She was very professional and the facility is very clean.
Elisa was awesome she gave me great service i recomend my family and friends.
Elisa was excellent. Smooth service and on-boarding
Honestly impressed with the managers Stephanie and George. They Followed up with me to address my issues and offer me solutions to make me feel better, What else can I ask. I cant wait to get my second unit.
5 star service from Jasmine and Dom. Friendly and thorough explanations. Answered all questions and concerns. Highly recommended. Near by storage facilities should take notes.
Alysha and Elisa gave great service . very polite and helpful .
Elisa and Alysha did a great job showing me the space I'd be using and setting me up for the month. They were both very friendly and funny!
Elisa was great with showing me around and is very informative regarding different options and suggestions. I recommend this location to use for storage!
Elisa and Jasmine were excellent! They were patient and courteous and thorough and offered the best service. Kudos to them!!
During my visit I was helped by Jasmine and Dom ! I'm pleased to say I was very happy with the way the helped and informed me ! Great service
Elisa was amazing, I highly recommend coming here and having her take care of you.
During the visit Alysha was able to get me all set up within minutes and George helped show me around the facility in a very professional manner. All service professionals were helpful and knowledgeable and The facility was clean and up to snuff with expectations.
Great friendly location with a very knowledgeable staff!! A special thanks to George the DM who was extremely knowledgeable and answered all my question to a T!!! Public Storage is real lucky to have George on their team!!!!
Bryana she was awesome really good customer service thanks
Alysha and Elisa The service was terrific. I could not reccomend them more. They educated me about everything and took the time to make sure the space was great and make sure every thing was working correctly. I would give them 10 stars if I could. They both deserve a raise and a promotion.
Elisa’s service was great. I highly recommend this location to all my family and friends.
Vegas Strong Junk Removal
Dom was great and gave me all the info I needed along side Elisa and Alexis.
Alysha gave great service and the facility was very clean.
Rafael and Trish-Ann were great!
Rafael was very helpful, kind, friendly, knowledge, and courteous knows what he was doing great customer service.
Alysha gave great service she was very kinda and polite and the building was very clean.
Property was clean and customer service was great ! Thank you Dominique.
Dominique service was great. Very pleasant , patient and professional. I highly recommend this location to all my family and friends
Alysha is the best and gave great customer service.
I had a blessed experience at this site , alysha is a wonderful employee, she is very polite very helpful and understanding she answered all of my questions I give it a 5 star rating and thensome
Clean and neat. Always accessible
At this facility the receptionist was so courteous she help in every way thx Aalyah
I'm very happy with the service . Answered all my questions great customer service. Thank you Rafael, Brianna, Denile
Alysha, Dom and Brianna professionism are bar none... AWESOME!!!!1
Alysha gave great service
I had a great experience at this location, Brianna and Rafael helped make my process smooth from beginning to end.
Thank you she was very wonderful and the in person
Alysha and Nala were truly outstanding. Easy check in, great sense of humor. Made the banal chore of storage hassle free and, dare I say it, enjoyable. Premises are clean and tidy. Access is good. Only request would be some sort of vending machine at least during office hours for buying water - cos who doesn't need refreshment mid move? This location is highly recommended.
By far one of the worst places to store at! I lasted a year with out lights despite the numerous complaints about this problem. This property isn't well keep at all. The staff in the office always say we will fix it but nothing is done. I went with Cube Smart.
I want to give a belated shout out to Alysha. On August 29th, we needed a storage unit fast as we were in the middle of the move to Manhattan. We thought we could fit the furniture in our new apartment, but the movers said that it wouldn't work. While the movers were on the clock, Alysha was able to solve our problem by getting us a storage unit fast. Alysha was super helpful and friendly. I enjoyed dealing with her very much.
Nala did such a great job helping me! She was super pleasant, well spoken and very informative. She helped to make my experience easier.
I wanted to have a storage unit close to the city, but didn't want to be directly in the city as prices tend to be higher. I made an online reservation and throughout the week, the staff contacted me to make sure all my questions were answered. When I arrived at the unit, the lovely lady (I forgot her name sorry!), was very respectful, kind, and knowledgeable. It was such a seamless process and I couldn't be happier! Additionally, I came in during Labor Day weekend where they had an amazing sale and ended up getting a bigger storage than what I was looking for. Will definitely be recommending this place to friends and family who live in the area as the staff here went above and beyond!
Great Sales, great customer service! Friendly and very helpful on making my decision.
The staff was friendly, organized and professional. I would highly recommend. Nala was exceptionally helpful, when presenting the space, answering my questions and finalizing the process. Thank you.
I'm very happy and satisfied for services and courtesy from staff, in special Alysha, she is excellent, professional, very lovely and really know her job in customer services, thanks for helping me, i'm appreciate. Thanks again.
We are so happy with the services Denile and Nala and Alysha helped us by being very polite, professional and helpful. This is an excellent storage.
We were looking for a smaller space and Denile and Nala and Alysha were extremely helpful. They answered all our question and even gave us a tour of the different units until we felt comfortable with one. I would recommend to anyone !
Excellent service, very accommodating and friendly staff! This is my 3rd year using their service and I would recommend them to anyone without hesitation.
Dominique was great and gave fast effective service.
Despite having difficulties operating the one working elevator, of two, the on-site staff at this location was helpful, professional and courteous. We managed to pack in my buddy's stash, and left well before dinnertime.
Very friendly staff and helpful staff. Service is always on point!
The service was provided in a timely manner, staff knows what they are doing, and it feels safe to leave your belongings there. I got help from Denile and she was extremely helpful, knowledgeable, and quick in providing services. First time impression was very good, recommend this place for storage.
This is the cheapest and the cleanest facility I been too the staff and the manager was very helpful great job been storing here for years
Alysha Gave great service
We were looking for a climate controlled safe space for our belongings. Nadia and Rafael helped us find the best size and best deal. They were courteous, knowledgeable, and confident in their jobs. We have been back and forth lately and have received great service from Dori, Erica, and Denilla too. Thanks to you all!
I went to this public storage location the other day and the service I received from Dominique was excellent. She was every knowledgeable and Patient With me will recommend to family members and friends
Nadia was amazing. She was kind and showed me multiple units. She explained everything to make it easier for me.
Nadia helped me out. Got a storage unit. Am pleased with the assistance and answered any questions I had as well as explained other things.
Very clean and secure. Shaquanna was super helpful and great. She made the whole process so easy.
Rafael and Nadia have excellent customer service skills!! The storage unit I saw was clean!! no complaints at all!! They explained everything clearly! Thank You
Pubiic Storage is awesome, the staff was really helpful, and Shaquanna was great and she know all the in and out of the company she works for check out this storage place if you are looking to store all personal belongings...
Nadia was very helpful. She was sufficient knowledgeable and quick. I feel safe leaving my things at Public Storage. Thank you
Rafael and Nadia were very helpful. The rental process was quick and easy! The facility appears clean, secure and well run. Thank you!
Everyone was very helpful! Got us the cheapest deal and they were able to help us with everything. We interacted with Nadia and she was amazing!
Nadia was really helpful with me and my roommates moving experience! I will be coming back here to the Public Storage more often.
Nadia was very professional and helpful and orderly thank you so much for your services
Nadia was helpful and knowledgeable and answered all our questions. She made signing up for my storage a fast and easy experience. The place is clean
The ladies were very helpful. Felicia and Nadia were wonderful and very professional.
Was looking for a storage facility but not ready to purchase yet. However, when I do I will choose your facility because of the kind treatment from your employee Shane Smith.
Nadia and Shaquanna were wonderful and very helpful when getting the storage unit setup.
Nadia, Shaquanna and Shaena were very helpful, friendly and courteous. They helped us find a bin that would be suitable for us, the facility is very clean and well maintained. The location is very secure but it doesn't hinder the ease of getting into the complex. Thank you, ladies, for making it a pleasant experience!
Nadia was amazing! Fantastic customer service! Glad I choose this location! Angels
Alysha gave great service and was very nice to my family
I recently went to UHaul storage to accommodate my property. Devon who is an employee at the storage was extremely pleasant and courteous. He took the time to explain the different sizes and cost amount. Devon showed great professionalism and integrity in his job at UHaul. I was extremely honored to have him as the person who attended in helping me to find the right space. Job well done.
The service was great, easy & fast thanks to Dom
My visit this morning was great. Shaena provides with great customer service. I wouldnt chose to rent anywhere else. I love this place.
This property is great; the ladies are so nice and the building is so clean. Grear staff. Dominique is awesome and so are the other girls.
Sheana did a great job
Uninformed, incompetent staff. Worst customer service.
Alysha gave me and my Family great serivice and was very helpful
Came to the property to see about renting a unit was not sure but after talking to such a nice man named devon i was very happy and thats it im a new costumer
Sam was very helpful, polite and professional, had a great experience at public storage, would definitely recommend
Nice friendly staff.
Shaena was a pleasure to meet. The process was easy and pleasant. She gave me great customer service. I would recommend public storage to my friends and family.
Alysha was great
Great service, convenient location for storage
Sam was really great and helped out alot and the process was quick and easy
I had a really nice experience finding a storage space here with Nadia. The place is accessible, clean, well-lit with ample parking and secure with gates which lock after 9pm. Prices are good too!
Samantha great she gave great service
Very friendly staff at this location. However, the "climate control" is not so much controlled. I know its winter season but this location was freezing each time I visit here. YOu also have to leave your ID to use a cart. Other then that, all is good here.
Clean safe place to keep your things. Used them for many years. The staff was always nice and friendly. Professional
Dominique was awesome
Dominique and Saleena was very helpful and informative, the facility was clean and well lit.
Alysha was fantastic and very helpful! Thank you for everything! Made my moving experience as pleasant as possible!
Alyssa was very helpful and Extremely knowledgeable. She helped me get the best deal available. I would recommend her location. Her service was outstanding.
For some reason sleeping overnight is frowned upon
Alysha was totally awesome and very professional.
Monique did such a great job ! Helped me get a room and secure my things ! I feel like she made my things feel like her things ! Thank you Monique ! Definitely going to recommend friends and family
Alysha was amazing. Got me set up smoothly and answered all my questions. Best service at a storage location yet!
Alysha was awesome!!! Very , very helpful, Great service , Thank you.
Nadia and Devon helped us and were so nice and patient and helpful. The place is clean and has many packaging tools in a good price to purchase. The process was easy and smooth as well.
Stole my jewelry!
Monique provided excellent service! Clean and secure facilities. I highly recommend.
Alysha she was great with customer service very professional I highly recommend it thank you so much
Alysha. She took the time with us, great customer service
Monique was awesome
I signed up for a new unit at this location today! I had an awesome customer service experience. Nadia greeted me very professionally and was extremely helpful in explaining all of the details of the contract. She answered my questions very well and gave me a tour of my unit and I happily signed up. This location is clean, safe, easy to get to and I am looking forward to a pleasant experience with Public Storage at 137 Saw Mill River Road. I have generally had a very good experience elsewhere, but this facility has been completely renovated, well maintained and I feel that it's totally worth the money I am paying. Keep up the good work!
Alysha is awesome
Nadia was extremely kind, respectful and helpful and she provided excellent customer service
Alysha was awsome great customer service
The ratings must be fake. I've been using them for a while and i dont see why every few montha the price go up. The city tax is the same, the doors are always broken, n the staff is incompetent. I would never recommend Public storage unless u have money to waste.
Alysha did an excellent job processing me in, and got me out quickly.
Facility was very clean. My sign up process was fast and easy due to Alysha's help.
Dominique was so great at showing me the options. This place is awesome. Angel and alsha were great too. Store here!
Alysha was awesome great service 😁
Alysha is awesome
Good experience! Alysha was very helpful.
Dominique was great, I will never store anywhere else, this place is clean, floors are shiny, elevators are squeaky clean. Store here for impeccable rates, and great staff!
I’ve been coming here for years due to the consistent great customer service and clean Angi great job
The staff is great. Facility is clean. Office organized. Ladies are so helpful. Thank you Angel and Dominique.
Alysha was awesome 👏🏾 great service !
Alysha was awesome
Rented a space today and was assisted by Nadia. She walked us through everything we had to know about the facility and our space. She even went the extra mile to vacuum out the window sills and add a tarp in the unit. Nadia was very knowledgable, friendly and was a pleasure speaking with you have a great employee PS. Thank you Nadia for all your help.
Was shown my unit by Alysha. Very helpful and informative. Explained the multiple ways to get to my unit and showed me all the supplies that could be purchased on site. Would recommend.
Alysha was awesome !
Nadia’s customer service was really good! She explained everything very well! Really nice as well! The storage place is really clean and I highly recommend it!
Very good customer service
Alysha did a great job. She was very knowledgeable, polite, and helpful. Great job.
Alysha was amazing, she helped me choose the right storage unit for the perfect price. She explained everything perfectly. Would totally reccomend. Thank you guys
Alysha was excellent in helping me.she gave great detail with simple explanation.She was very polite.Because of her I will recommend public storage to anyone I meet in the future
Alysha was absolutely fantastic great help need more people like her thank you so much the best.very knowledgeable, explained everything clearly to me .gave me a tour of the facility and space I'm renting ,nice clean facility... will tell my coworkers about public storage .
During a stressful moving time, Public Storage, and specifically Dominque, were incredibly helpful in alleviating stress. I was able to call in and reserve a storage space adequate to my needs and when I finally arrived at the location, Dominique greeted me with familiarity and gracious with all questions I had. Would recommend this storage facility!
Lanaija and Marissa were so awesome. I made a reservation online and they contacted me immediately. I was able to come in the same day and get my storage locker. Lanaija showed me how to protect my things the right way. Overall it was a great experience and a very clean building. I give this public Storage 5/5.
Alysha was great!!!!
Dominque & alysha are a very good workers. They give me a excellent service. I hope public storage keep good workers like they are.
Beautiful facility , workers there are amazing . a lot of space Dominique, Alysha, & Angel we’re very nice & informative . def recommend
The staff here is amazing. Angel went above and beyond to satisfy me as a customer. She was very knowledgeable about what storage units she could offer me and gave me an amazing deal. The office was very welcoming and clean. I would definitely recommend Public Storage to a friend.
This places a RIP OFF ! I had a storage here before there's no Leniency, if you're late there's no talking they will lock the storage and will try to sell everything to make a quick dollar. STAY AWAY! from places. This is obviously they do not care about the business.
Quick, courteous, friendly, and professional
I had an amazing experience at public storage. The customer service provided by Savannah was excellent. She understood I was in a rush and easily found me the right storage unit while making the process as quick and easy as possible.
Well I believe her name was Dominique. She was very helpful very positive and very chipper made me feel very comfortable about public storage and what I needed to do in this difficult time. Often times when you move your stuff from your house to a storage company it's a little depressing but she made it very easy and very comfortable and to be quite honest I felt at ease that I knew that my stuff was going to be with a company such as Public Storage she walked me through the process and was very clear and concise I thanked her for being there . People like Dominique should be at every location.
Savannah was very helpful and expedient. I reserved a unit online and she called me within one minute to confirm. Very professional, highly recommended
I WOULD LIKE TO TAKE THIS OPPORTUNITY TO COMMEND THE STAFF, ESPECIALLY ANGEL AT THE ABOVE MENTIONED FACILITY WITH REGARDS IN HELPING ME SELECT A NEW STORAGE UNIT. THEIR COURTESY AND PROFESSIONALISM DID NOT GO UNNOTICED AS WELL AS THEIR SENSITIVITY TO MY PERSONAL NEEDS. I GREATLY APPRECIATE ALL YOU HAVE DONE FOR ME. WITH REGARDS, ROSEANN
Clean, well run facility. Always had a friendly and helpful staff.
I visited this unit on 4/7/2018 Ro pay my bill. The staff Angel, Savannah Jarolin were extremely professional, courteous and accommodating to my needs. As well as being very pleasant they explained the details of my service.
Every one was nice
Alysha was the best and vary helpful in makeing my Decision with public storage
Service here is great Dominique broke it down for me and showed me how renting my 10x10 would help me save, alysha was amazing with helping me with my paper work. Thanks guys.
I came in last week , and I spoke with Dominique and Alysha, about a storage unit my aunt has here. I didn’t know where to go , to my aunts unit . But they sure helped me out! They were very productive in showing and helping me get there ! God bless them!
Service is pretty good, staff attends to your needs rapido. i go there just to see that beautiful, short, dirty blonde girl with the glasses ;D
Want to say that i went over today to this location to get a room and ive recieved some great service from 3 of your workers. Which they are amazing they made me want to reffer others to this location. So id like to thank you for having wonderful people such as Alysha, Dominique, and Angel. I'll definitely be back. Thank you guys.
My experience was amazing. Although the elevators was out alysha , angel and dominique made my move out process as easy as possible.
The Staff is so great and friendly. Very helpful and informative. Thank you for making this experience a great one Angel, Alysha, Dominique & Marisol Enjoy your day
I went to checkout this facility for storing a piano and the staff (Dominique, Angel, Alysha and Marisol) were so helpful and knowledgeable. They took me to several different floors so I could gauge the temperature control myself. They understood my concern for temperature control good enough for my baby grand and recommended their facility around the corner (Nepperhan Ave) as having the best environment for my needs. They contacted the other facility and negotiated the space for me and all was ready when I arrived to rent the space. The staff at the Nepperhan location were just as professional and accommodating and I ultimately rented from them. I will recommend these two Public Storage facilities to my friends and family.
This place is very nice I’ve been using Storage here for 3 years in and off. The professionalism and knowledge of Dominique during my initial rental was great. This place is number 1 in my book for convienence and affordability.
We liked this location at first but when it was time to downsize after moving to our new apartment, it was a fiasco. The day we came with the uhaul truck, the elevator was broken and couldn’t do the move. Had to wait a couple of days until they got it fixed and at that point we were late with our payment. They were supposed to make the adjustments that same day we moved since we were staying on the same property, just to a smaller unit. We were asked to contact the main office then we were told to call the District Manager. Left numerous messages and never heard back. We even sent a message to the website’s email and no response. It’s been over a month, going on two months and no one has tried to rectify the situation. Very disappointing.
I’m a current customer at Public Storage and I barley come to my space so I had forgotten my code and where my space was so I came into the office to get help and Justine and Dominique were fantastic at being very friendly and sweet. I got my gate code and I got help finding my space. They also listened to my crazy stories and gave me great advice. GREAT CUSTOMER SERVICE! Thank you girls.
Came in to make a payment for my friend’s father and I had 3 young lady’s who were very professional and outgoing. They’re names were Justine, Angel, and Tiffany. If I ever need a unit I would definitely rent at this location.
Easy access at anytime 24/7...my things are always safe and the units are perfectly sized...place is always clean and organized... highly recommend you choose Public Storage...
Excellent and easy storage. No hassles or run-arounds either. Great staff that answered all of my questions and then some. Thanks to Dominique and Tiffany for making it such an easy process!!!
Angel, Dominque, Justine are Great and assisted my wife and I in obtaining a unit just before closing. Fantastic customer service from these three young ladies.
This week I went to pay my moms bill off and I was greeted by three lovely young ladies, Dominique, Angel, and Justine. We had a nice conversation. These ladies were so relatable and had amazing customer service. I'm so glad my mom stores here.
Great customer service , angel was informative and friendly. This is my second unit , and I wouldn't have choose storing here if it weren't for their clean building , nice spaces and friendly staff.
Dominique, Angel, Justine
Nice place for self storage. Easy to m9ve about in the facility.
So thankful this was the last step of our move. After a long tiresome day of packing and heavy lifting, it was a pleasure to be greeted by Aliyah and Dominique's warm smiles! Registration for the unit was quick and easy, at an affordable rate. The girls even shared iced water with my movers! Awesome service. Keep it up.
I will be recommending this Public Storage location to all of my family and friends. Anahjae was very friendly, curtious and knowledgeable and answered all of questions with ease and grace. She is pleasant and well spoken. She provided excellent service...
I stopped by Public Storage today with a few questions on maybe one day renting a unit and was tremendously helped by a Dominique. Dominique was very welcoming and knowledable of the storage unit I would be looking for in the future that would suit my needs. She did not make it feel as if I was a burden at all to her and I when I am ready to make the move to purchase a unit I will defiently want her to help me closing the purchase. SHE'S AWESOME!!!!!!
A few days ago I went to this location and immietly was wonderfully greated my by Luz who answerd all my questions.this young lady was noligable of all that I needed to get started on renting a unit ..I really have to say my experience in this location was so much better than the neoperhan location I will never enter thru that location ..if it wasn't for your employee Luz n her positive and informative information .U would not have rented with public storage ..once again thank you looking forward to our business together i trust my items are 100% safe .
Went to check out a storage unit and Dominique, Anajae, and Luz were such a great help! They answered all my question and were able to assist me with my move in. Thank you guys!
I was having a difficult time moving and when I came here Luz and Dominique made my day even better! They made the rest of my moving day much easier and were very patient with me. I will definitely recommend people to come here!
Thanks Dominique, George, and Lucy. You guys were very helpful and extremely kind. Nice work!!
When renting today the associate Angel was very helpful and nice. The unit fit great for our items a very clean facility
Although my unit wasn't ready, the property assistant Angel was very helpful and tried her best to accommodate me. Her Courteousness and professionalism is what had me come back.
Great staff and they were really helpful. I walked in there after paying for a uhaul storage next door and I stayed with them instead. Not only was the place clean but the staff were extremely friendly and helpful! Thank you Johanna!!
Well when everything is in a smile and the greet is very respectful. Noelle and Terrence give great assistance...
I was assisted by Noelle and Blanca. They were both very professional, helpful and explained everything well.
Awesome service ! Thanks to Noelle for the help ! 5 stars ! 😃✨✨
Great staff and really clean: Noelle and Angel are extremely helpful. I wish you could get in to your locker later at night(after 9pm), but I am very pleased with the level of security and would recommend this location to anyone.
Marissa was very friendly and helpful. Very satisfied with her customer service. Wish the hours were extended, I feel if the security is truly secure we should be able to access our items with no limitations, especially for the amount we pay.
Noelle was a sweetheart and totally helped me out during my visit.
Very polite, informative and helpful young lady named Marissa. I highly recommend friends and family to inquire with this worker. Very pleasant to talk with. Thank you for your help and guidance!
Noelle was super helpful and friendly! She made the process smooth and simple. This particular location is clean, secure and convenient. No complaints. Thank you for a great experience!
I had an excellent experience here. The manager Noelle was very pleasant and a joy to work with. She made the storage space process so smooth and easy for me. Terrific job the staff does at this location!!
I had gone in over the weekend and I'm looking to move within the next 2 months. I'm going to need storage for a short period of time and have been looking around to different facilities to get an idea of what my next steps will be being as I have never used storage before. The girl Marissa was beyond helpful. She answered all my questions and even showed me a unit that would work best for me. I was very stressed walking in and left feeling relief that I now know where I'm going to store and what I'm going to need to do next. I would highly recommend public storage. Thank you Marissa!
I came in today to have my unit transfered over to the one i purchased during last month's auction. Noelle M. Helped me rigbt away and made the switch in no time. A very satisfied customer today. Thanks Noelle!
I usually don't do reviews in places but this time I just can't .Thank you Angel for making storage a great experience !!!,thank you again
The employees are very friendly and they have very good service the best storage around
I love this place as I have a few units, they offer the best service, friendly and very informative. Matt assisted me and he was amazing got me in and out in less than 30 minutes. He is very professional and made this whole experience wonderful.
Angel and Terrence have great customer service.
I've done business with a number of storage facilities over the last 20 years in both NY and CT. This facility is incredibly clean and up to date (unlike the U-Haul toilet next door). Angel was great in setting up the preliminary reservation, and Margaux showed me around and got my account set up. Possibly the best customer service experience I've ever had. I highly recommend this facility to others.
Very nice place. People are polite and helpful. They gave me the best rate in the area as well. very happy with my rental unit so far.
I recently had a great experience when making a visit to public storage to make a payment. At first I thought that because it was obvious that they had new staff/trainees that my service would be questionable , but just like Clockwork I was handed off to an Employee Chris who actually hadn't been at that location long , but was still able to deliver to me not only quality service , but also patience with my many questions, and still had a pleasant demeanor.
Angel @ public storage has gone over and above the level of customer service that I would expect. She's very knowledgeable and straightforward, no tricks. And always had an answer for any questions I asked. It's b/c how I was treated, that I rented an additional unit here. You're the best Angel!!
Excellent customer service provided as I step foot into the office. I was greeted by Angel and Michelle and right away I felt confident that my moving would be easy. Angel helped me through out my entire process from walking me through the lease and walking to my unit. The building is clean and well maintain. I could tell that the entire staff that work here are loyal and dedicated to their job. I would recommend this storage property to anyone that's in need of storage space. Thank you Angel and Michelle
I had a wonderful experience, thanks to Crystal M. She was so pleasant and knowledgeable. She left no stone unturned. She explained everything to me, with clarity. She showed how I could save money and I walked away very happy, knowing my belongings will be in a safe and clean environment. I'm glad my experience was with this young lady. I was skeptical at first, but I signed my contract with confidence.
The associates at this location seem very eager to help. Customer service was A plus. Crystal took the time to show me all of the units I wanted to see and even helped me to my car with my boxes.
When I arrived to rent my unit, I found out there had been a miscommunication and my reservation had been mistakenly cancelled. Angel and Sthaily help resolve my issue with creative thinking, empathy and a smile. They turned what could have been an annoying, maddening experience into a minor blip in an otherwise logistically challenging day. One doesn't come across engaged ,smart employees who take initiative every day. Angel and Sthaily are a credit to their employers. Beyond that, the facility was very clean and there is clearly pride in its appearance.
Stephanie was very helpful, super easy move-in!
Perfect. Stefanie and Lidia are very friendly, helpful and efficient. Best experience ever!!!!
Very educational I would say. Very fast & conversational. Besides dealing with my order Stephanie, talked to me about things & her communication skills are great in making me feel welcomed! The facility seems very clean & organized. I love it so far, I will keep my business with you guys !!!
Stephanie and Angel did a wonderful job. Thank you.
Stephanie & Lidia was so very helpful with me on finding a unit for me!!! Thank you so much Ladies!!
No complaints. Representatives were extremely helpful and informative.
Came to rent my space today, Lidia provided excellent service and was very courteous! Very pleased!
First time dealin with storage and Lidia made the experiance easy and smooth. Excellent customer support
Favorite storage place , awesome service. Manager Lidia always makes my experience smooth and simple👌🏼
Great service and it was very clear facility...Lyrics was a very driven customer friendly associate....place is always accessible.
I just rented a storage unit at this location, and thanks to the Property Manager, Lidia, it couldn't have been easier. She was professional, courteous, knowledgeable, and patient. She went out of her way to make sure that I was satisfied with the location and size of the unit. The facility is well lit and secure, except the front gate needs to be repaired. I would definitely recommend this storage facility.
24 hr access available , nice staff, decent prices
Karina and Nordia were very helpful in assisting with relocating my unit to their location and very nice during the process.
Customers service was excellent and most definitely will recommend to other. And a thanks to the lady at the front desk Karina, she was very patient and helpful.
Lyniece was very helpfully. The place is very clean. Very good access hours. Very good price.
My experience is exactly what I needed that day. Moving is stressful and my property manager Lidia made this process easy. Great customer service goes a long way.
I was serviced by the manager Lidia and the experience was awsum, she explained everything in detail, made the thing look so simple and easy, I would recommend her and the facility to anyone.
very through with renting space
I loved this storage facility I've been here from 2007 the staff is nice the place is clean. The only reason why I'm leaving is the rent. It goes up very high and they don't consider long term rentals to give a set price.
Lyniece was such a GREAT help very nice clean facility WONDERFUL customer service!! I'm so glad I chose public storage it will be a pleasure staying here I can already tell :) !!!
Lyniece is the best!
Staff was always very friendly and helpful. Facility was clean and well-lit. Someone had tampered with my lock (they probably made a mistake); the manager was contacted and came right away to replace it free of charge. Got a lot of good, free advice from staff. If you have a car, this is a good place to store your stuff.
Staff is very knowledgeable friendly and helpful. Brittany was very informative and helpful with what was needed. Pleasant experience. Would definitely recommend public storage.
Brittany & Tameka were excellent - highly recommend.
Awesome experience and wonderful helpful staff
Customer service was great and everything explained very well.. I would recommended public storage to family and friends!!!
Received outstanding service from the lovely staff - Tameka, Lyneice and Kelly. Very professional and polite. They made me feel very welcomed. Love it!
you have a great team
I liked the building, the service, and the people attending were very nice-Brittany and Tameka!
My experience with jasmine s was superior she help me get the best space fast.
Great place! Very Clean! Good customer service!
Jasmine did a great job in helping me select the right storage size for my properties and was very courteous and professional as was the rest of the ladies in the office. The facility it self is very clean and secure. Keep up the good job ladies.
Jasmine is Tamika have provided me with excellent service at Public Storage I recommend a raise for these young ladies thank you
The staff is great the employees are very helpful especially Brittany she helped me out a lot. also they are very knowledgeable of all products would come back anytime love the experience
My mother has a space with public storage. I was delighted to see the enthusiasm towards assistance during the renting process. the staff seemed well trained and knowledgeable so we were very comfortable purchasing their services .I would rate their service 5 stars as i have not experienced any complications or troubles as of today. I would most definitely recommend this place to a friend or family member if they ever needed storage in the future.
Tameka was very pleasant, informative and knowledgeable. She made a disagreeable situation more pleasant
My experience here was great with Jasmine S she made my move easy and very helpful
a very good experience. been a customer for years. everyone is nice
I want to commend Brittany and Jasmine S for excellent customer service. They were courteous used eye contact and had a pleasant demeanor answered quesrions in a timely manner and made suggestions on how best to protect my belongings. I was impressed. If and when and it should be sooner rather than later they should receive a commendation followed by a upgrade in their position
Jasmine S and Brittany N have the property extremely well managed. Staff is articulate and intelligent. Very helpful and knowledgable. And absolutely excellent customer service. They helped with every question/concern Thanks You guys were awesome
The customer service was outstanding. I was assisted by Brittany who was pleasant, informed and her sense of direction was impeccable. She showed me the closest elevator to the unit and let me know of all the amenities to the facility. I highly recommend this site for your storage needs. Thank you.
Jasmine s. Was absolutely amazing great customer service and great representation of the company!
Excellent customer service with Jasmine R and Jasmine S.
good job jasmine. she was helpful
Jasmine S.'s customer service was second to none. She worked with me and helped create the perfect storage package that fit my needs. I highly recommend Public Storage!
Jasmine S provided us with excellent customer service. She was very welcoming, and patient. Will definitely do business again!
Jasmine was amazing. Extremely helpful and very professional.
the service was fantastic Jasmine and Taneya. they are great.
great service, reasonable prices, highly recommend.
Excellent service with staff communication help.
This is my first experience using any kind of storage and so far it's been great. The crew at this facility is always on point. Tameka's proficiency is refreshing. Tameka, Camille, Rosa and Jasmine are always helpful, courteous and professional. Their level of customer service is delightful. They give new meaning to the phrase 'service with a smile'. Also, this facility is well lite and clean and has competitive prices. If I ever need to store anything again, this is the place I'll use.
The Service was great by jasmine
Great service! Tameka was very friendly and helpful with all my questions. I'll definitely recommend this to my friends!
Whenever I go to the Storage property it is always clean no matter what time of the day I am there. Customer service by Tameka and Jasmine are top notch, they take the time to unrushingly explain details that I otherwise would have missed. Thanks ladies.
Like most people we struggle to keep up with the bills. I have been with this storage for a couple of years now, however never was I given the impression that someone really cared until I met Tameka. I was paying my bill (grudgingly) and she graciously, gently explained some options I have to decrease my hardship in keeping up with the increasingly inflation of space. Her outstanding personal demeanor was so nice to experience. Thank you Tameka for your gentle spirit of kindness. If there is one thing this storage needs its a "RESTROOM". Think kids, women, THINK hours spent moving.
Very friendly staff! And helpful too...would recommend them to everyone..Tia is the best!
Just visited the site today -- the facility satisfies our needs perfectly well and we signed up, but the real winner in this visit was Jasmine, who I trust will someday be the president of this company. She was perfectly competent, thoughtful, and patient. Thank you!
Truly excellent customer service. I was served perfectly by Jasmine throughout the process of setting up my rental. Tameka made sure I had a nice experience on my out which was appreciated. -brian k.
The customer service was very helpful & generous. Great service!
They are a big and great help !!!! Make sure Jasmine or Natasha are the ones that help you
My experience at public storage was excellent. The customer service was outstanding and satisfied my storage needs. Natasha was very lovely and polite. I will be recommending this place to friends and family.
My service with public storage was stress free. Crystal, the rep here, was very knowledgeable and explain everuthing to me in detail. Thanks crystal.
My associate Crystal and Madeline from the Yonkers location made my experience very enjoyable they were both courteous and knowledgable and extremely efficient. Pleasure to do business with your facility.
Good old fashioned service with a smile. Mikiella was very professional and had loads of patience to answer all my questions and find the appropriate space for my needs.
Madeline was very helpful.
Madeline was professional excellence helpful fantastic thumbs up
Yael Bass was knowledgeable & made the process easy & understandable
Not only did we love the facility....what impressed us even more was the staff. We were greeted by Tameka in the parking lot who immediately said with a big smile"Park anywhere and welcome"! I of course only wanted to know where the Mens room was...while my wife went into the office. We were taken to many different size units...no attitude ,no huffing and puffing..just good old customer service. We did have a trainee on our tour Josanne..sweet ,and helpful as well. Actually whoever runs this show..should have Tameka train all employees..amazingly detailed oriented,courteous and patient..I do like to have fun when shopping and I did. Nardia was behind the desk and as charming as can be..I would imagine not easy when expecting first child in like 7 days. All in all..keep us the good work "Public Storage"..be good to these people,I take very good care of my staff....well taken care of staff equals productive staff.FYI...I am not related to anyone there. Side note..Victor seemed Ok ...he was on lightbulb duty...so I can't give him a fair grade.thanks all...Neil
Mikiella helped us with renting a new unit. She was courteous, helpful, patient, and made the experience as painless as possible. The building itself is clean and well-run. Thank you!
The manager and all of her workers were very helpful and accomodating. They were able to refer me to a mover who was able to help me move and at a reasonable rate at that. My only concern and or suggestion is that they should have a dumpster on the premises for their clients use for recycling at either no charge or at a small fee of $50 so that the clients have access to something on the premises rather than having to make other arrangements. By not having a dumpster on the premises this can be an expensive cost for clients when they want to dispose of items that are old. I would definitely use this facility in the future.
Excellent and convenient storage, at a significant cost savings compared to Manhattan.
Excellent work . Pleasant experience. Ashley did a fantastic.
The helpful service I received from public storage was great. Nardia walk me through the whole process
Fine property. Well kept and clean. Helpful staff. Hours could be a bit longer though.
I scheduled a move-out to close my account. I arrived 15 minutes prior to 6pm and the employees in the office notified me that "move-outs" had to occur during office hours. They were wonderful and were going to wait for me after 6pm just so I could get my move-out accomplished that day. The staff has always been helpful, pleasant, knowledgeable, and dedicated to their patrons, which I believe is the reason for the excellent customer service I received throughout these years. Sadly, I had to move-out but if I need storage again, I'm going to return to this particular location.
The facility was clean and well-lit with plenty of moving equipment. However, without warning, I was slapped with a 15% increase in rent after less than a year even though I thought the rent was constant through my contract. Get it in writing!
The Best Customer service nd her Name is Mikiella by the way Lovely Girl with a Sweet Smile....
Ashley was very nice and helpful as well as the rest of her coworkers
I loved it!
What an unexpectedly pleasant experience! We were using another company that we just weren't happy with. I put in an online request, and the property manager, Tameka called me the next day. She was so helpful and nice to speak to on the on the phone that already I was interested in using Public Storage. I was concerned that I wouldn't be able to make it to the office before it closed for the day and she offered to stay late for us! We were able to get there on time, but was so impressed about how accommodating she was. Meeting her in person sealed the deal. She was clear and thorough and helped us get exactly what we needed. The facility is clean and accessible, and even though it is a little farther away from the city then we were originally looking for, it is totally worth it.
The staff are amazing... Very helpful and kind...
To all who want to find attic away from home or some where to store anythings pubic storage is the place. I had the best service from all the very nice young ladies who work at the office of 137 Saw Mill River Rd public storage .I would like to thank you all for making my transation easy and your help.
Yesterday was the second time that we interacted with Tameka, one of the ladies in the office. Tameka has a great attitude, is respectful, efficient, and embodies what one hopes to find in a costumer service representative. I hope that the company is taking notice of her amazing skills, and how she improves the costumers experience at the storage. Congrats Tameka! your effort are noticed and very much appreciated.
I had the best experience. I wish I was an undercover boss because I would definitely give tameka a big reward. She was fabulous, informative and a great leader with her staff.
Nardia was Very helpful! I will recommend the Yonkers Public Storage! I will continue using this storage!
Nardia was great in explaining and showing me the units that they had. I highly recommend.
Great service, very professional, thanks Ashley and Nardia.
It was my pleasure to meet Mikiella today at Public Storage at 137 Saw Mill River Rd., Yonkers. She was such a pleasure to work with when it came time to lease a room to store my motorcycles. Professional, and courteous as we went through the paper work. I felt confident that I made the right decision as we walked and took the elevator to the unit. It is well lite and awesomely clean. My unit is climate controlled and you can't beat the cost for what you get with the hours of availability in going to your unit is great and the security that's in place is A +. I will store them here again next year.
I had an awesome experience there. I went in with an issue and left out without one. I am very big on customer service and was flawed at the helpfulness and kindness that was given to me. Everyone was pleasant but Tanisha was exceptional and the difference between a good visit and a great visit.
Tanisha was a very good and was able to answer all of my questions. The staff made it very easy for me, no long lines to wait on and they do all the paperwork quick but thorough. Keep up all the good work.
I've been storing here for a long time. I came in to pay and the girls there told me if I moved my room, I would pay $60 less. They picked out a room for me on the same floor to makes things easier, too. Great, efficient, helpful and so so nice! Thank you so much!
On 09/28/13 I went to public storage located at 137 Sawmill River Road to remove a few things. Upon my arrival I realized I didn't have my code to enter the facility. I pressed the assistance button and was met by a female voice, I later found out was employee Tameka, stating good morning how can I help you. After Tameka confirmed my identity she provided me with a temporary entry code. After giving me the code she pleasantly said thank you and have a good day. I then realized I needed a locked cart and went into the office to leave my drivers license. Inside the office I was promptly greeted nicely by the two women employees behind the counter Tameka and Tanisha with a good morning how can we help you.Realizing I needed a cart Tanisha got out of her seat right away and walked with me across the parking lot to unlock the cart. After unlocking thee cart and explaining when I was done to relock it she too very pleasantly smiled and said have a good day. When I returned to retrieve my drivers license both ladies thanked me for using the facility and said have a good day. Tameka and Tanisha are two employees with exceptional customer service skills and made my experience this morning very smooth and pleasant. No I don't know them nor was I asked to write this review. I took the time to write this review because it's very rare to find employees like this. Today these two employees represented your company in a manner simply described as AWESOME!
This review is soley based on the costumer service provided by the women at my storage unit. I was there through the flood, i recently came in to vacate how ever they help me move into a smaller unit at a better price so thanks again.
The staff at the property are always nice and helpful. They made my time in storage very easy and efficient I will definitely use them if I ever need storage again!!!
This was my 1st opportunity in leasing a storage space and after a few calls and family opinions decided to see in person the location and space: Location- was great -short distant off the highway, Facility - parking lot -spacious, storage facility was well lit and clean. Pricing - competitive i called 2 other storage facilities that was $10-$15 more. I was able to upgrade my reserved 5x5 room to a 5x10 on the spot!. And the whole registration process was done patiently and step by step by by the Storage Facilitator- Tameka. She answered all my questions and concerns.
My first experience with this Public Storage location was a pleasure after a botched move with a professional mover. The property manager, Crystal was helpful in detailing what my options were and taking the time to show me the various available units and interacted in a very pleasant manner with my moving company. I have returned to this location on two separate occasions recently for additional units and found the same courteous professional help from the property manager (Crystal) and the entire staff. At a time when customer service seems at an all time low, here is a place that is heads and shoulders above the average.
A better facility than the Public Storage building around the corner on Nepperhan Avenue (though the employees I dealt with at Nepperhan were very nice). Secure and pretty clean, I felt comfortable about storing my personal things here. I dealt mainly with Crystal, who was friendly, helpful, and professional. While you can take care of pretty much everything online, the only potential downside is the fact that you don't have 24-hour access to the facility. That being said, Public Storage's prices are more competitive than U-Haul, which was the most important factor for me.