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Address

3953 Walden Ave
Lancaster, NY 14086

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

716-391-0543

716-391-0543

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

716-391-0543

716-391-0543

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 45/mo $60
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 51/mo $68
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 65/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 65/mo $86
    Online only price
    50% off first month rent

    No Obligation

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    10'x35'
    Online only price
    $ 70/mo
    Online only price
    $1 first month rent
    Parking 10'x35'
    • Uncovered parking
    $ 70/mo $93
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 82/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 82/mo $109
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 98/mo $130
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 109/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 109/mo $145
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 122/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 122/mo $162
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 125/mo $166
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 131/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 131/mo $174
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 145/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 145/mo $193
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 161/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 161/mo $215
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x30'
    Online only price
    $ 216/mo
    Online only price
    2nd Month Free
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 216/mo $288
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 221/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 221/mo $294
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lancaster Storage Units Near I-90

Storage units in Lancaster are located between Central Avenue and Stony Road, just south of the NY State Thruway/I-90. Cheap storage includes climate controlled storage units and outdoor units with convenient drive-up access. Plus, this location offers car storage, boat storage and RV storage.
Store year-round recreational gear for outings to nearby Como Lake Park in a 5x10 storage unit. Ice skates, sleds, cross-country skis, basketballs, tennis gear, hiking poles can all be packed in along with golf bags for those who frequent the fairways at Elma Meadows and Grover Cleveland golf courses.
If you are sharing living space at Pleasant Meadows Townhomes or Tom Sawyer Apartments, store duplicate furniture such as couches, coffee tables and dining sets in a 10x10 storage unit. Pack in boxes and extra kitchen equipment until needed.
Select an outdoor 10x15 storage unit unit to clear out your garage. These long storage rentals are ideal for canoes, kayaks and standup paddleboards, plus all your camping and fishing gear.
Households around Lancaster High School can use a 10x20 storage unit to store five rooms of belongings during a renovation project or when relocating.
The storage facility is just 6 miles from Buffalo Niagara International Airport, which makes our car storage handy for travellers. We also offer RV & boat storage on-site. Boating opportunities surround Lancaster, from Lake Erie to Lake Ontario, while Buffalo offers numerous spots to access the Niagara River and its feeders.
Lancaster Public Storage has many options to solve your storage dilemmas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 416)

September 9, 2023
Google Public Storage Charles Wilson
Sarina was very helpful definitely will be renting with PS. .she answered all questions very knowledgeable ..
September 9, 2023
Google Public Storage Douglas Washington
Very clean place,, security is on site the girl Sarina was very patient I didn't have time to do a review in the store and I promised her I would do one because she absolutely deserves it..some people are very pushy but Sarina left it up to me to decide when to rent and I will come to Public Storage First. The priced were reasonable with $1 specials.
September 3, 2023
Google Public Storage Aza A
Sarina was wonderful and very helpful and professional throughout the moving in and moving out processes. I really appreciated her help & positive attitude!
August 27, 2023
Google Public Storage Rebecca Kirkby
I love sarina. She was amazing
August 19, 2023
Google Public Storage Ken Murphy
Skip was absolutely awesome very helpful and kind
August 16, 2023
Google Public Storage Sam Oravsky
Sarina was very helpful with everything I needed. I was there doing work and she was very courteous.
June 7, 2023
Google Public Storage God body
Sarina has very good customer service.. She got me in and out the best price and I was in and out ! Definitely better than Usual Don't let this girl go y'all ..
May 24, 2023
Google Public Storage April Lynn
I want to share that Sarina displayed awesome professional customer service from the time I moved my items into the Public Storage unit 10 months ago and throughout the entire process. She answered all my questions and gave me precise information about my account. Today when I completed moving my items out of the storage unit, Sarina still maintained excellent customer service. She made a BIG difference in my outlook and I will recommend others to rent out a storage unit at the Lancaster, NY location!!!!!
May 19, 2023
Google Public Storage Barb Grace
I came in to look at some of the storage unit units. I was unsure about how much would fit in a 10 by 15 Joe walked me to the unit and showed me exactly what it would hold. Fantastic customer service. Thx Joe
April 22, 2023
Google Public Storage Ben Hollander
I’ve rented units here on two occasions. I’ve always had a good experience, the storage units are in good condition, the website and app are very useable which is a plus. Joe helped me out multiple times including getting me switched to a larger unit the day I moved in as I realized I would need something larger. He was super friendly, helpful, and got everything sorted out very quickly. I would not hesitate to recommend this location for anybody in need of storage.
March 27, 2023
Google Public Storage Sarah
March 17, 2023
Google Public Storage Richard Sampman
Serena was a very helpful. She explained everything to me and she was really good at her job.
March 16, 2023
Google Public Storage Kenneth Owens
Sarina was very helpful
March 6, 2023
Google Public Storage eric kline
Great facility, joe sat me up with my storage unit. He had “old school” manners, friendliness, professionalism ….I like to see that.
February 21, 2023
Google Public Storage Justine Morgan
Sarina was super helpful on the phone and when needing help on location!
February 21, 2023
Google Public Storage Tiye Peace
Sarina was a great help for me today helping me out with a storage thank you very much sarina
February 18, 2023
Google Public Storage Lydia Farley
Sarina is the best
February 6, 2023
Google Public Storage Liset Marquez
I appreciate the help from the team!
December 18, 2022
Google Public Storage Alex Carson
Sarina has always been extremely helpful a really kind lady and clean facility with promotions that are affordable
December 14, 2022
Google Public Storage Aaron Williams
December 2, 2022
Google Public Storage David Williams
Sarina was not only patient but she promised me she would do everything to help me and she did...What a wonderful hard working Lady..
November 27, 2022
Google Public Storage Autumn Wood
Wow! Sarina was absolutely amazing. So nice and pleasant when I walked in. She was extremely clear and communicative with what I needed to do and also came through with a solution when a big obstacle came up…. She reached out to her leaders to make sure I would be taken care of… She made my rental experience absolutely amazing and I cannot thank her enough… this place is the place to store! I will ALWAYS use their services in the future if needed… thank you so much Sarina!
November 17, 2022
Google Public Storage Jen Tamrowski
November 16, 2022
Google Public Storage David Buckley
Sarina ,Was Awesome, Great Information, Very Cheery A Pleasant To Deal With...
October 11, 2022
Google Public Storage Michelle Goodson
Sarina was very curtesy to me answered all my questions and very helpful! I would recommend this storage facility to my friends and family 🙏❤️🥰
October 9, 2022
Google Public Storage Hansiel Moody
Miss Sarina, is a Very Very intelligent woman, very Helpful Very polight, Outstanding, We need more people.She is a Blessing.
October 9, 2022
Google Public Storage Andrew H
September 29, 2022
Google Public Storage Timothy Gast
September 27, 2022
Google Public Storage Harry Van Dam
Sarina served breakfast with a smile .very accommodating and solved all my issues
August 20, 2022
Google Public Storage Adam Smith
Skip was wonderful, and he made this experience better. Would 10/10 recommend this place to any friend or family.
August 18, 2022
Google Public Storage Guerrilla Gang
She helped me a lot. Paperwork She also help me get things square away.......I was lose with out her.sarina is very helpful.
August 9, 2022
Google Public Storage Michael Reyes
Sarina was pleasant and polite. A very nice experience at the location.
August 5, 2022
Google Public Storage Julie Sadwick
Very clean and efficient! Skip is great!
July 31, 2022
Google Public Storage Reed Hammonds
Sarina was great
July 31, 2022
Google Public Storage Denise Motyka
Sarina really saved our lives we had to be ou of home today. I love her
July 28, 2022
Google Public Storage kenneth price
Sarina was polite and Courtesy
July 28, 2022
Google Public Storage Monique Henley
Sarina Was Awesome and Great
July 28, 2022
Google Public Storage Teddi Hancock
Sarina Was Great. She helped me out .I came to park my vehicle and she was real down to earth.
July 26, 2022
Google Public Storage Mark Woodward
Sarina was phenomenal
July 22, 2022
Google Public Storage Keithems Kay
Sarina has been so helpful
July 19, 2022
Google Public Storage Peace Ivey
Promote Sarina! Space went from $56 to $93 in a matter of months. :/
July 18, 2022
Google Public Storage Raymond Anthony Hauser
We have Our Motorhome in outdoor storage. There are many sized storage areas at Public Storage. MH for sale.. 2009 Fleetwood Terra LX Class A Motorhome...
July 8, 2022
Google Public Storage Vernon Hardy
Sarina was so politely and kind
July 2, 2022
Google Public Storage Deja Coyne
Sarina was perfect and knowledgeable
July 2, 2022
Google Public Storage Eric Kiesling
Sarina was helpful. Genuine and Polite
June 26, 2022
Google Public Storage Charles Mims
Sarina has always been very professional and Knowledgeable .Thanks Public Storage For Her
June 26, 2022
Google Public Storage Varian Bishop
Sarina has always been very thorough and sincere..We Recommend all of our Family members to public Storage..
June 19, 2022
Google Public Storage Saved&Slayed
Loved the Customer service experience! Helpful!
June 18, 2022
Google Public Storage Cameron leon cook
Sarina Has Always been Very Knowledgeable about all things regarding storage and process We Recommend All of Our Family Members to this facility. If your looking for Exceptional Customer Service Sarina at Lancaster Is The Best
May 19, 2022
Google Public Storage Yemisi Babalola
Sarina was amazing. I was already anxious with the process, but she explained everything and made the process easy for me.
May 19, 2022
Google Public Storage Djaliatou Barry
May 16, 2022
Google Public Storage Donna Waliczek
Sarina was very Professional and Courteous she got me in and out ..She Really was Genuine
May 7, 2022
Google Public Storage Sean Blair
sarina was top notch
May 6, 2022
Google Public Storage Carla Calhoun
Sarina was so fast and respectful
April 29, 2022
Google Public Storage Ying-Fen Swagler
Sarina is GREAT to help me get everything I need together!
April 28, 2022
Google Public Storage Dave Scime - Hoffman
Great customer service. Serina was a pleasure to do business with
April 26, 2022
Google Public Storage despt copper
Sarina was amazing each time I came in to see her very helpful and polite courteous
April 26, 2022
Google Public Storage joseph gant
Sarina was Amazing, i recommend this facility.
April 23, 2022
Google Public Storage Not Sketch
Mike is the man got us in and out without hassle. Great counter staff here very helpfull.
April 18, 2022
Google Public Storage Jackie Gerwitz
The manager courteous & friendly. He showed me how to do the doors.
April 14, 2022
Google Public Storage King UnicornYCM
The public storage on Walden has provided our business wonderful service and security Sarina the property manager assisted me with lost keys, holding them alovernight assuring me entrance into my space and saving me $250 on a locksmith
April 14, 2022
Google Public Storage Jay-lato Rosetano
Sarina has Great Customer service!!!!
April 14, 2022
Google Public Storage Cameo Krepp
Sarina from Lancaster public storage was great on the phone and in public! Would love to see her everytime I come in!! She made it a great and pleasant experience
April 4, 2022
Google Public Storage Heather Leo
March 24, 2022
Google Public Storage chris ziolkowski
March 9, 2022
Google Public Storage Proxima Logistics
Sarina was amazing
March 8, 2022
Google Public Storage jack pomaski
Sarina was amazing fast and solid
March 4, 2022
Google Public Storage Joan Farino
Sarina was awesome! We were given incorrect information from the call center and I was hung up on 5 times when I was being transferred. The call center said the facilities were open until 6 and we waited in the cold and Sarina rescued us. There was a truck with 2 men ( professional movers) a management team and myself. Sarina brought us in and patiently explained all the information and let the guys get going and moving the furniture inside. She was also comforting during a highly charged and stressful move. You are lucky to have her! She is kind, patient professional and efficient! Sabrina is the best thing about Public Storage.
February 22, 2022
Google Public Storage Lindsey Haungs
Sarina has always been a pleasure since 2016 we love her customer service skills
February 21, 2022
Google Public Storage Max the Trickster
Sarina have always been professional and courteous I recommend this facility for family and
February 6, 2022
Google Public Storage Don Eichenseer
Sarina was fast and very courteous. I recommend this facility in Lancaster
February 1, 2022
Google Public Storage Joe Friel
Sarina was amazing
January 11, 2022
Google Public Storage Keith Betz
Sarina was amazing fast and respect
January 9, 2022
Google Public Storage Samantha Crawley
Sarina was very helpful and polite. She answered all questions and was knowledgeable.
January 4, 2022
Google Public Storage Linda Buscaglia
We have been coming back to this location year after year. The reason is the great help we get from Sarina!!! She is very friendly, helpful, and dedicated to helping us complete our rental, year after year! It’s nice to see that their are still people who will go above and beyond and not get frustrated with helping out the customer. Thanks Sarina😀
December 29, 2021
Google Public Storage Catharine Venzon
Sarina has always been very pleasant the entire time we used public storage and with the way the world is I’m happy to still see smiling faces and compassionate people who really cares
December 19, 2021
Google Public Storage Karen Schunk
Sarina was fast effective we recommen
December 17, 2021
Google Public Storage Jason Barabasz
Sarina was quick professional and courteous.
December 17, 2021
Google Public Storage eli lobdell
Sarina was absolutely amazing
December 7, 2021
Google Public Storage Private informarion
Sarina went above & beyond. She was very polite & respectful. i will continue to have a storage unit @ Public Storage even though this location doesn't have 24/7 access soley due to Sarina's genuine attitude, care, & professionalism.
November 22, 2021
Google Public Storage Glenn LaBrecque
Sarina was a pleasure talking with she’s very good at what she does an awesome person I’ll refer everyone I know to public storage
November 18, 2021
Google Public Storage Richard Flanders
Sarina helped us sign into PS app and I've been renting here for about a month and I Really Like Sarina . I recommended
November 17, 2021
Google Public Storage James Place
Sarina was extremely patient with us place was clean
November 13, 2021
Google Public Storage Larry Sikorski
Sarina made a Great First Impression
November 12, 2021
Google Public Storage Karen Weiner
Sarina is always polite and courteous...
November 3, 2021
Google Public Storage Anthony Maly
Sarina was Amazing
November 2, 2021
Google Public Storage Allan Oakes
I would definitely use the Lancaster public storage again. Sarina was extremely nice and quick to helping my roommate and I out!
November 2, 2021
Google Public Storage Erin Bliemeister
Sarina was absolutely amazing. She provided great customer service and was so friendly. She got back to me in a timely manner when I had concerns and questions. She went above and beyond to make sure the entire process was easy and convenient. Would 10/10 recommend this business.
October 8, 2021
Google Public Storage George George
Public Storage customer service is awful!!! Life Storage up the road on Transit is way better. I have had a unit there for years and have never had an issue. The only reason why I tried this place was because Life Storage was full. I wanted to cancel Public Storage unit. After multiple calls I was told that all I needed to do , in order to cancel my unit was to remove my lock and let them know. Which is exactly what I did. Regardless, they charged me and said they have no record of me calling… I am still being charged for a unit that I no longer occupy. It has been such a process to try and get a refund. I am truly disappointed in both Matthew and Serina lack of follow up.
October 7, 2021
Google Public Storage Tammy Rabe
Sarina was Amazing....we recommend this facility
October 3, 2021
Google Public Storage Zack Garvey
Sarina was absolutely Amazing..
October 3, 2021
Google Public Storage Wolfpack16
Sarina,was so,fast. And Very Knowledgeable
September 16, 2021
Google Public Storage Donny Dew
September 15, 2021
Google Public Storage john english
Sarina was amazing and public storage is very reasonable with their boxes sarina was very professional
September 3, 2021
Google Public Storage Michael Martis
Skip was a textbook example of what great customer service should be everywhere! He took the time to fully explain all aspects of the rental process and answered all questions I had. Public Storage is lucky to have Skip as a valuable employee. As far as facility, it was extremely clean and well maintained.
August 21, 2021
Google Public Storage Josh Kwandrans
August 12, 2021
Google Public Storage Margie Hauser
Serina, was very helpful with a issue we with the gate opening.
August 12, 2021
Google Public Storage KUNDALINIII LLC
Sarina has WONDERFUL customer service, quick and easy place to rent storage for your business!
August 11, 2021
Google Public Storage Rick Thomann
Sarina was very helpful...she even helped me sign into ps app. .and tried out the gate code. This place was clean , neat and organized I Recommend this place because of Sarina.
August 10, 2021
Google Public Storage M Daniel
Sarina was absolutely amazing... Wow. Very Respectful
August 7, 2021
Google Public Storage Leonard Slagel
Very friendly office worker. Helped me with my first time renting. Nice place.
August 5, 2021
Google Public Storage REBECCA HUNTER
Skip was extremely helpful with any questions I had and was making sure the facility was clean and tidy :)
August 5, 2021
Google Public Storage James Mills
Can't say enough about the advice and assistance received from Skip. Only problem is making a left turn during rush hour.
July 29, 2021
Google Public Storage Tayleanna Jackson
Sarina Was Patient & Very Knowledgeable.
July 26, 2021
Google Public Storage Jasper Sales
Sarina Was Pleasant and Courteous
July 25, 2021
Google Public Storage Rontay Thomas
Sarina Answered All Of My Questions and the Place Smelled & Looked Very Clean Sarina Was So Sweet and knowledgeable I Recommend..
June 16, 2021
Google Public Storage Demetria Walker
Sarina was very pleasant she took care of me with no hassle & was extremely helpful. She made the process extremely quick & easy I appreciate her.
June 11, 2021
Google Public Storage Yshaan Feaster
Sarina is the greatest she really made me feel safe about leaving my belongings there. Thanks sarina
June 11, 2021
Google Public Storage Keionna Allen
I loved the customer service that sarina provided for me.great attitude and very helpful.
June 4, 2021
Google Public Storage Kayla Button
Sarina was Amazing. I Recommend..
May 28, 2021
Google Public Storage Junior Davoe
Sarina at the Lancaster location is Great she was very helpful when I came in to rent she answers all questions she’s very friendly and I highly recommend her at this location if your looking to rent some space out for storage !!!
May 19, 2021
Google Public Storage Stacy Carlucci
Sarina was absolutely wonderful!! So friendly and helpful!
May 13, 2021
Google Public Storage Aarman Jivraj
Had a very good and easy experience getting a storage locker with Sarina!! Definitely would come back 10/10 experience!!
May 8, 2021
Google Public Storage Tommy “Dolo” Dohopolski
Sarina was Amazing ..
April 29, 2021
Google Public Storage Michael Nicholas
Sabrina was Amazing, she really helped me with my two units.
April 23, 2021
Google Public Storage Toya Stevens
Sarina was a great help with answering questions I had about storage room space. I had questions about storage options for my business and she was knowledgable and polite. She is a great employee and the reason I will choose to use Public Storage for all my storage needs.
April 14, 2021
Google Public Storage Anthony Scalfaro
Sarina was awesome. She was very helpful
April 8, 2021
Google Public Storage Arwen Lorimor
Sarina is amazing she is so wonderful and helpful I love her
March 13, 2021
Google Public Storage Rachel Plemmons
Serena, at the Lancaster location, was great and very helpful. I came in needing a unit that was closer to where I was moving from and she was kind enough to help me change my reservation to accommodate my needs. Thank you for your speedy assistance and your friendly face Serena @ Public Storage Lancaster!
March 11, 2021
Google Public Storage Brandon Baume
Sarina was very helpful and got me settled in with no issues very friendly and capable in managing the property
March 6, 2021
Google Public Storage Diego Valdivia
This location was great. Website was easy to navigate and book through. The whole process was really smooth, and at the end Sarina personally saw to close the contract and settle things. Great service.
March 3, 2021
Google Public Storage Jacob K
I managed this property as if it were my own for 10 years. I left five years ago and often wondered how things were going with the property. I stopped in today and I was greeted by a very pleasant property manager Sarina. I could tell after speaking to her for about 20 minutes that she was the right person for the job. She cares about her property, tenants and everything that was "within" her control. I am very aware of what is not in her control. Sarina, you are doing an excellent job. Keep doing what you're doing and good things will come to you. District Manager D0179- White ceiling tiles are .68 cents at Home Depot.
February 28, 2021
Google Public Storage Brittany Holdsworth
Sarina was very helpful, friendly and courteous!
February 20, 2021
Google Public Storage Richard jackson
Sarina was good customer service, very nice and kind.
February 19, 2021
Google Public Storage Donna Giorgini
This was our first time using a storage facility and it was as simple as saying your name. We reserved a parking spot for our RV and did it online through Sarina in a matter of minutes. There was no human contact in these trying times and the process was flawless! Would recommend this storage facility without hesitation and Sarina made the whole experience enjoyable. She was extremely personable ❤️
February 13, 2021
Google Public Storage Queen Mitchell
Sarina was a very helpful and customer like and has met my needs
January 18, 2021
Google Public Storage endia robinson
Sarina was super helpful. Great location 😎
January 10, 2021
Google Public Storage Akinnifemi Ilori
Sarina was very helpful and diligent with me. Fantastic customer service also. She’s a very nice lady.
January 9, 2021
Google Public Storage Devon Ivey
I am sure glad Skip was there! Getting the new parking space was effortless, and Skip even assisted in me in parking the trailer since I’m new to driving one. Excellent service, and I highly recommend !! 10 Stars!
December 18, 2020
Google Public Storage Justin Goodrich
Very helpful and respectful. Iv been to other storage places and they are very pushy with the products they are trying to sell along with the storage site. Sarina at the Lancaster site was super helpful and very nice, got me in and out no problems
November 13, 2020
Google Public Storage Leonnes Davis
Sarina was Really Patient With Us, she showed my Wife and I Multiple units, we couldn't make up our mind as to which was the right size and fit, Sarina was very knowledgeable on units, merchandise and policy- we are happy that we decided to read the Reviews before we Rented and it was well worth it, this place has a gate for Security and 7 days a week access and The Property Manager is very down to earth and made renting with Public Storage Worth it,, -Thanks Sarina-
November 5, 2020
Google Public Storage Waqas Dar
Very fair pricing, clean facility. Communication was great, it was super easy to get the storage solution I required set up and Sarina was extremely helpful and friendly.
October 20, 2020
Google Public Storage Karen Weiner
Sarina was Amazing...Patient. And Upbeat
October 13, 2020
Google Public Storage Jeffrey Gorom
Sarina was awesome
October 3, 2020
Google Public Storage Terry Schrrt
Sarina... was great
October 2, 2020
Google Public Storage Genevieve Truxes
September 19, 2020
Google Public Storage Samantha Cottone
Sarina has been amazing!! She has been so understanding and helpful! Kind and understanding! Great customer service!
September 13, 2020
Google Public Storage karen Smith
Raised prices with no warning excessive late charge. Pay on line doesn't work
August 20, 2020
Google Public Storage MaryAnn T
I have used Public Storage on Walden Ave off and on for several years now and let me tell you that I would go nowhere else. The manager Sarina is the most knowledgeable, helpful, polite and extremely respectful person ever. She is a big plus for this company. She explains every detail from A to Z. She understands your needs and helps you figure things out... Big shout out for Sarina... Thank you for all your help with my family’s needs...!
August 9, 2020
Google Public Storage Carmen Ciccarelli
Stopped in to get pricing, Tim was awesome, great information, can not wait to do business with this company this month.
July 30, 2020
Google Public Storage Charles Walleshauser
Sarina was Amazing
July 9, 2020
Google Public Storage Nicole Sirface
Sarina she is wonderful and love her . She was a joy to talk to and very thorough!!
June 29, 2020
Google Public Storage Mickey Evans
Resolved my issue timely
June 23, 2020
Google Public Storage Sam Jackson
Sarina was the most helpful ensuring our safety most of all through this pandemic. Very kind ....
June 7, 2020
Google Public Storage Michelle Yates
When I first opened the unit I was very happy and impressed with the front desk staff. See my old review below. But now I can't get out fast enough. I was excited to have a climate controlled space I could sort things in year round, but for over 6 months now the lights in the hallway outside my unit have been out. I have asked about it several times, and even talked with someone in management about a rent reduction until they get lights back in. Management says they are replacing the old light fixtures with LED ones, but again it's been 6 months! When I visit my unit I have to bring several lanterns and flashlights to be able to see anything! This is beyond frustrating and makes the space unusable to me. Management obviously doesn't care and is just giving me the runaround and taking my money. I'm looking at moving out of the space as soon as possible. First moved in 10 months ago.....Sarina for making renting a smooth and easy experience! We are needing to rent to help with the most crazy household and family time of our lives. It was so nice to have one thing be quick, easy and work with someone with a friendly smiling face!
May 18, 2020
Google Public Storage Irene Marie
Excellent service. Skip was very helpful and personable.
April 30, 2020
Google Public Storage Lori Thomas
Site Manager is awesome. Owner let us park in a "lake" for a year promising to move stone from the back of the lot and never did. Watch what spot you park your rv! Empty promises!!
March 20, 2020
Google Public Storage Vincent Costagliola
Tim was very helpful and professional when I came to rent a unit. Hastle free, friendly, and convenient.
February 1, 2020
Google Public Storage K B
Sarina was very knowledgeable and polite.
January 30, 2020
Google Public Storage colin ambellan
January 13, 2020
Google Public Storage Jorge Familia
Sarina was fantastic and very thorough thanks public storage
January 12, 2020
Google Public Storage Maressa Marcucci
Sarina was really helpful considering I showed up last minute thanks I recommend this place
January 4, 2020
Google Public Storage Nyree
Sarina was very helpful and we need more people like her!
January 3, 2020
Google Public Storage Darius Harris
Sarina service was great would absolutely want her service for future business
January 3, 2020
Google Public Storage Karen Mohn
I just booked a storage unit at the Walden Ave. location and Sarina was amazing! She explained everything thoroughly and was so pleasant during the whole process. I’d definitely recommend this facility!
January 2, 2020
Google Public Storage Dannen Sanders
Sarina. Was wonder help me with all my needs. Was in a bind and she help out. Reserved a smaller unit and help me get the size i need with no hassle. Was having a very bad day and she helped make it alot easier.
December 13, 2019
Google Public Storage David Sedia
Sarina was great and always helpful,,regardless the situation...I recommend public storage. .Sarina is one of a Kind.
December 13, 2019
Google Public Storage Sal Buscaglia
Sarina was awesome. Great personality. You got a great employee.
December 13, 2019
Google Public Storage 679 hho
Sarina . Extremely pleased with her customer service. Everything went smoothly and quickly. Highly recommended..!
December 12, 2019
Google Public Storage Linda Lu
Sarina was very courteous and helpful, warm and friendly and she even opened the door for me.
December 8, 2019
Google Public Storage William Karnath
December 7, 2019
Google Public Storage Andy Krakowski
Sarina was great! She helped a lot.
December 6, 2019
Google Public Storage Youngjae You
Sarina was great!
December 2, 2019
Google Public Storage Ray Cook
Sarina was Great, Very Knowledgeable..i recommend this place to friends & family.
November 27, 2019
Google Public Storage Queen Rise Up
The representative Sarina was excellent great customer service, she was knowledgeable and served with a smile, my husband was very happy and it's not easy to make him happy. Thank you Sarina at Public Storage in Lancaster NY I recommend.
November 26, 2019
Google Public Storage Josh
Sarina was great, very helpful!!!!!!!!
November 26, 2019
Google Public Storage Paul Salzman
Sarina was great ,loved her
November 24, 2019
Google Public Storage Rose Atwater
Sarina is Awesome, she goes out of her way to ensure thas f her customers are satisfied we recommend this facility to family and friends
November 23, 2019
Google Public Storage Melissa Clark
Sarina has always be friendly and professional whenever I have been at facility to perform a task.
November 23, 2019
Google Public Storage Kevin Farrell
Serina was awesome she took care of everything for me wonderful!
November 6, 2019
Google Public Storage Charles Porebski
Sarina was awesome, did a great job. Look forward to working with her agin.
November 5, 2019
Google Public Storage Dave Rennicks
Sarina was very helpful, polite and courteous. Will definitely use the facility again. Thank you.
November 3, 2019
Google Public Storage Bradley Lilac
Sarina was wonderful. Very nice and easy to talk to.
November 3, 2019
Google Public Storage Jodi Lynn
We worked with Sarina she was so friendly and helpful. This is the best place to store our stuff. Would highly recommend this location.
October 8, 2019
Google Public Storage Ron Braciak
Sarina was very helpful and answered all my questions. She made the process very easy for me in finding storage for our camper. Being a first time customer I am very happy how she handled everything. I would highly recommend Public Storage.
October 8, 2019
Google Public Storage morris collins
Sarina was amazing to work with to get a storage unit and help with the availability of the unit I got. Very pleasant and knowlegable. Would love to work with her anytime I have storage needs.
October 8, 2019
Google Public Storage Wayne Spencer
Standard facilities
October 5, 2019
Google Public Storage Mary Ann Hughes
October 4, 2019
Google Public Storage Missy Wittenzellner
Great space! Nice and clean! Sarina did a great job making sure I get the right space for my items! Awesome experience!
October 4, 2019
Google Public Storage susan pap
Sarina was amazing with all the stress of renting a storage for a whole home. I would definitely recommend this place to anyone needing amazing clean and affordable storage.
October 4, 2019
Google Public Storage Sam Collins
Sarina was the best to work with when we had issues with our moving company. She went above and beyond he duties to make sure that we were taken care of to the fullest.
October 3, 2019
Google Public Storage Tony G
Sarina is a big help and she deserves a raise
October 3, 2019
Google Public Storage Epics paranormal
Sarina stayed late just to help us out and we are so grateful because we had to be out of our house today... Sarina is a Life Saver ....Thanks So Much..
September 29, 2019
Google Public Storage Linda Scirri
Sarina was excellent, always helpful answers my questions..polite and considerate..
September 21, 2019
Google Public Storage Melissa Bonafede
Sarina Had a great experience today with Sarina and she helped us tremendously save on the monthly payments! This move was stressful as it was but she made us feel at ease and we are so grateful!
September 10, 2019
Google Public Storage David Bartochowski
Sarina provides excellent customer service and keeps the customer informed of all aspects of renting for great customer care. Highly recommend Public Storage and Sarina
September 10, 2019
Google Public Storage Gregory Carter
Sarina was Awesome..I walked in after hours and she still took me..wow..and I saved a bunch of money
September 9, 2019
Google Public Storage Allen Wright
Sarina was a Great help to me and my family__very professional lady and Company. Thanks P.S..
September 4, 2019
Google Public Storage Mike Mlacker
August 31, 2019
Google Public Storage Jimmy Pulliam
Sarina helped my family find the perfect option for what we needed. Customer service was excellent
August 27, 2019
Google Public Storage Micah Swinton
Sarina was great. Very helpful for me getting my stuff and helping check out.
August 26, 2019
Google Public Storage Eileen Mazzo
I found Sarina extremely helpful and efficient in all aspects of my rental experience. She made a kind of stressful situation a bit easier.
August 20, 2019
Google Public Storage Amber Patton
Sarina was very knowledgeable and place was very clean
August 20, 2019
Google Public Storage Heaven-Rhianaye
Sarina was a great help. I really feel like my things are safe she explained everything to me in great detail to make me feel comfortable about leaving my items in storage. I would definitely recommend this place to family and friends. Thanks again Sarina😊
August 19, 2019
Google Public Storage Sharon Andrews
Sabrina was absolutely wonderful and the place was so clean...I wish I had dealt with Sarina Prior' I recommended this location to Family and friends..
August 16, 2019
Google Public Storage Lilian Ramsdale
This Public Storage is the best one out there hands down! Staff(Sarina) is energetic, the lot is actually clean and this location is just overall well run without the hassles I've encountered elsewhere. Kudos to you!
August 7, 2019
Google Public Storage Julie Harrison
Lisa did awesome with helping us get with storage.
July 31, 2019
Google Public Storage Heather Sauls
These units are clean and easy accessible. Dustin helped me with ALL of my questions, he was VERY thorough and knew his information!! He walked me right through the paperwork (which is now on an Ipad), showed me the unit I'd be reserving, and gave me a walk through of what I would do upon arrival with my things. Two thumbs up!!
July 23, 2019
Google Public Storage Jenn Wayne
Special thanks to Sarina for her helpfulness. Will be definitely looking forward toward taking my business there.
July 23, 2019
Google Public Storage Shawn Allan
Sarina was super helpful
July 14, 2019
Google Public Storage C H
July 7, 2019
Google Public Storage Alexandra Valenti
My fiancee Daniel was so pleased with Sarina and the customer service that she provided that i wanted to come and give her and public storage facility in Lancaster NY 5 Stars. I would definitely refer anyone i know to do business here.
June 13, 2019
Google Public Storage Justin Conrad
I had a wonderful experience with Sarina she was very helpful and also cared about my things being takin care.
June 12, 2019
Google Public Storage Amanda Ciesielski
Sarina was so helpful when I came in trying to catch up on our payments and made the process stress free! Excellent and personal customer service!
June 6, 2019
Google Public Storage Johnny Walker
Sarina is the very best. Great attitude and very willing to helpful.
June 4, 2019
Google Public Storage Mariah Rice
Sarina did a great job servicing me as a first time storage user. She made it fast and easy. I’m glad that I picked this location!!!😊
June 2, 2019
Google Public Storage John D. Walker (Inside The Mind, LLC)
Great customer service. Sarina was very polite and respectful. Will definitely be taking my business here.
May 24, 2019
Google Public Storage Jamisha K
Made Reservation online and received a call right away. Representative Sarina was assisting me. She was very Nice and professional. From the moment I walk in, walk through, to signing documents. This lady explained everything in detail about the storage process, which help us feel at ease. Access hours are good, location is great, facility very clean, and staff is Awesome. We are glad we choose public storage for our things temporarily that will give us a peace of mind. Keep up the Great work!
May 10, 2019
Google Public Storage Cooler Cooler
Needs 24 hrs access
May 8, 2019
Google Public Storage Carseana Carlos
Sarina was helpful even on her lunch hour she has taking her time and given us her full attention
May 7, 2019
Google Public Storage Sy Slater
Sarina was great. Very energetic and very helpful.
May 6, 2019
Google Public Storage Mike Montrose
Sarina was great. Very helpful and a pleasure to work with
May 6, 2019
Google Public Storage Ian Nickles
Very clean and professional. Sarina was super great and easy to work with.
April 20, 2019
Google Public Storage Delvon Bullock
Good rates
April 12, 2019
Google Public Storage Special One
Sarina was so helpful and awesome. I love the atmosphere and customer service here.
April 10, 2019
Google Public Storage Ryan Driscoll
Sarina was very helpful getting a storage unit and making the transaction very smooth!
April 6, 2019
Google Public Storage Donald Galey
Sarina was Very Thorough and- fast - the place was clean and thats a plus for me.
April 5, 2019
Google Public Storage Tiffany Rose
Sarina was knowledgeable and helpful
March 29, 2019
Google Public Storage Jonta D
Sarina was very professional and friendly. She definitely made the experience very easy for me, I will come back to her every time!
March 15, 2019
Google Public Storage April Madera
Sarina was fantastic. She got me in and out quickly and efficiently. She showed me things I didn't think of that I would need to move. I will use again!!
March 15, 2019
Google Public Storage WITO Internet
Sarina was fast. Very knowledgeable Great job !
March 8, 2019
Google Public Storage Elijah Williams
Sarina was very helpful and very nice and I would recommend this place to a lot of people.
March 8, 2019
Google Public Storage Toya Douglas
I had another great experience with Sarina. I feel that she definitely deserves a raise or promotion. Each time she has been polite, courteous, knowledgable and very professional. I wanted to leave another review about how great Sarina is and how well she does everytime I go there. I wish we were allowed tonleave more than one she deserves a promotion or raise
March 7, 2019
Google Public Storage Jeff Macholz
Sarina was a wonderful storage manager. She helped me save money by recommending a unit that worked perfectly for my storage needs.
February 14, 2019
Google Public Storage Mike Miller
Sarina was nice,polite, courteous, and very helpful. She got us out quick and fast.
February 12, 2019
Google Public Storage Nicolas Wohlfahrt
Great service, smooth process, madecmoving my things much easier
February 8, 2019
Google Public Storage John Eisman
I have been a client for approximately 12 years. The recent management has completely dropped the ball. The area is no longer maintained, the gate is broken or locked so you can't get in and they stopped plowing a good portion of property. Meanwhile the rates continue to increase and service declines. I don't think I have ever seen a business go backwards so fast, and pretty easy business model. Management doesn't care. 2/8/19 update: Was on site today and they still cant tell me when gate will be operational and therefore you can only get in and out when staff is there. They are very rigid about their contract but they are not holding up their end with hours you can get in/out. The contract I signed was 7am to 9pm and they have never notified us of hourly change.
February 2, 2019
Google Public Storage Eric P
Sarina was very helpful and knowledgeable about the whole process!!
January 29, 2019
Google Public Storage Friend
Friendly and knowledgeable.
January 16, 2019
Google Public Storage Christopher Keicher
Horrendous experience and our items are basically being held hostage. Signed a contract for large temp controlled storage to house items while we move, which include items for our medically fragile child. When we selected this place it was because they were open till 9 so we could go as needed after work. Two weeks ago we went to get items for my daughter at 7pm and the main gate had a chain lock on it. Called - no answer. Called corporate- no explanation. Last night after having 3 people come and move large, heavy items including a PIANO into a rental moving truck, at 7pm the gate again closed, no access, with a chain link on it. Now being told today they have the right to change the times and now they will be closing at 6 m-f and 5 on weekends, rendering it almost impossible for either my husband or I to access the facility without having to lose a day of work. On top of that they stated they will offer NO discount or comp. Paying full price to rent a storage facility that we can’t access???!! I would have taken the $400 this is costing me now elsewhere- somewhere where I could actually use the facility to put items in and get them when needed.
January 15, 2019
Google Public Storage deandre allen
I’m public storage in Lancaster NY Mail carrier and Sarina is super friendly and always respectful
December 21, 2018
Google Public Storage jas SIngh
Sarina was Great my whole 3 months here --and now im leaving for chicago and i reccommend this facility . Such Great Service
December 20, 2018
Google Public Storage Tea Vulez
Sarina was very helpful, her customer service is GREAT, the process was fast & well explained. Best place to go for storage!!!
December 4, 2018
Google Public Storage Amanda Seyfreid
Sarina's customer service was SO great I had to leave a review. Out of the 3 Public Storages I've been to, i have to say the one in lancaster is the best hands down.
December 4, 2018
Google Public Storage Candice Harris
Sarina was a great great help very friendly and got me out fast!
November 9, 2018
Google Public Storage Maria M
Sarina was prompt, courteous, and thorough. The rates are affordable, great location.
November 8, 2018
Google Public Storage Mag Allah
Sarina was a great help to me and my family great service and clean store.
November 4, 2018
Google Public Storage Linda Kennard
Sarina was absolutely wonderful I had personal issues going on that she made very easy I was in and out service was great and place was clean
November 4, 2018
Google Public Storage Lawrence Crutcher
Sarina was nice and friendly and answer all my questions
October 14, 2018
Google Public Storage Jerry Munerlyn
The service at this place is really great! The lady Sarina really did a great job, she got me in and out considering the fact that i had to be out of my apartment within 24 hours and she wasnt feeling that well and still helped me out. Because Sarina obviously cares about her customers is the reason why I will be recommending my family and friends to this facility ..
October 11, 2018
Google Public Storage Daphne Perfin
Sarina was such a great help to me..she took the time out and showed me many units..until we found something that fit..Thank you Sarina for caring..
October 9, 2018
Google Public Storage Marcell Walker
Sarina really cares about her customers..she is Very easy to deal with..Place clean too.i reccommend this place to friends and family..
September 7, 2018
Google Public Storage Madelaine Rivera
Sarina was absolutely great she got me this awesome labor day special..I came back because sarina is the best..I reccomend this storage
September 2, 2018
Google Public Storage Trev Bergeron
Sarina was fast and honest great customer service skills she showed me multiple units until we found something that fit and I’ll never use u haul again thanks again Sarina
September 1, 2018
Google Public Storage Ric Slagor
Sarina was absolutely great..i got itens for my mattress..i didnt know they sold boxes...great place
September 1, 2018
Google Public Storage Breanna Boone
Sarina was wonderful!!!
August 30, 2018
Google Public Storage Joaniel Cardona
Small but friendly. Employees always willing to help you out.
August 27, 2018
Google Public Storage Nick Emmanuel
Sarina was absolutely Great...friends go here for storage
August 20, 2018
Google Public Storage Zyon Thompson
Sarina has been very helpful and understanding because of Sarina i have sent many family and friends to this business
August 20, 2018
Google Public Storage Ray Green
Sarina is polite...and place has always been clean...she is always willing to go the extra mile..i recommend family and friends at this location..
August 20, 2018
Google Public Storage George Hanley
Sarina really does care..i appreciate all her helpful information far as storage...Great place and rates are very reasonable...
August 10, 2018
Google Public Storage William Mccarty
Sarina is Awesome..quick and fast..place always clean..great customer service skills
July 27, 2018
Google Public Storage Angela Martin
Been a customer for only 16 months and have received 2 rate increases already $154, to $183 now $212! Lady who works here always parks her car directly in front of gate which is soo annoying when there are actual parking spaces 20 ft away! The door to our unit never stays open, we have asked numerous times to have it fixed but its never done. During winter plow pushes snow in front of units not away. Cant wait to be done with this place
July 20, 2018
Google Public Storage Brian Schultz
Great service! Sarina helped get us set up within 10 minutes. Very easy and quick!
July 16, 2018
Google Public Storage DeAnne Miles
Sarina was great nice clean place awesome service
July 10, 2018
Google Public Storage Chris Mac
I have been a customer of this location multiple times. They have always been sure to satisfy and are always easy to get a hold of when I have questions or concerns. Sarina, especially, has been extremely helpful to me in the past, she is the absolute best. I've never had any issues with damaged items, and have always felt secure knowing my belongings are safe. A++ 10/10 would absolutely recommend. EDIT: Make sure you are moved out before the first of the month, I moved out on the first and I was still charged for an entire month. I called corporate to try and get a refund and the guy I spoke with was rude and would not budge.
July 6, 2018
Google Public Storage Z R
As expected and good customer service
June 10, 2018
Google Public Storage Craig Branch
Sarina was extremely helpful. She thoroughly explained everything about the Storage process. I recommend anyone to come in ask for Sarina. Pleasure doing business here.
June 2, 2018
Google Public Storage Lionel Rupe
Sarina and skip are Awesome and place is clean
June 1, 2018
Google Public Storage Jon Hughes
sarina was absolutely Great
June 1, 2018
Google Public Storage Michael Dees
Sarina has always been very pleasant and nice place too....great customer service skills..I Recommend...
May 19, 2018
Google Public Storage John Lebaron
Fantastic smooth check in. Great storage unit
May 17, 2018
Google Public Storage Ricky Epperson
Sarina was Great, i was gone go somewhere else for $160 i saw Sarina reviews and i came in to this location and I was super impressed...Great Job Sarina..Reviews Work...and I look at Reviews..
May 6, 2018
Google Public Storage Ashley Graham
Sarina was very helpful and informative. The storage units are clear easy to use. The price including all the fees were low and fair. I highly recommend!
May 2, 2018
Google Public Storage ELFQUEST
Sarina was very pleasant and helped us find the right storage for our needs.
April 22, 2018
Google Public Storage John Washington
Sarina was Great and fast.. I reccomend this facility to family and friends.
April 13, 2018
Google Public Storage Charles Murdough
Sarina has been Great each time that's why I now have 3units with her..Great facility. Great people
April 9, 2018
Google Public Storage David Bartochowski
Sarina and Marcellus was Great' sarina was extremely nice and authentic...i reccomend this location to family and friends
April 5, 2018
Google Public Storage Dhaneyea Hoosier
Sarina was great because I was really going around in circles this move is hectic and Sarina made it that much easier for me, I recommend this facility to all family and friends!
March 23, 2018
Google Public Storage Daniel Kazmierczak
Sarina skip and Lacey were absolutely awesome. .I will refer all friends and family here..nice job guys
March 5, 2018
Google Public Storage Alisa M Oldacre
Location manager Serena is extremely helpful and very quick to resolve any issues.
March 3, 2018
Google Public Storage Andrea Rogacki
A very nice place and great customer service, Sarina greeted me with a smile and was very professional. I would recommend this place to all my family and friends.
February 24, 2018
Google Public Storage Brand Yahweh
Just vacated Sarina was a great property manger very helpful! I recommend this location!
February 21, 2018
Google Public Storage Matt s
Always helpful with questions. Sarina helps with all our rental needs.
February 15, 2018
Google Public Storage david dressel
Sarina was outstanding and Excellent and very positive, very understanding..i walked in and she helped me out because I was worried about personal items being stored she even helped me by offering me a mattress bag for our queen size bed..sarina is the best that I've seen so far and place was clean and neat too..
February 10, 2018
Google Public Storage Tasha Walker
My experience with Sabrina & Rebecca was excellent! Very nice and helpful!!!!
January 21, 2018
Google Public Storage kassandra musial
January 4, 2018
Google Public Storage Amanda Gethardt
Sarina was great to work with and so helpful in my process of getting a unit. Thanks a million!
January 4, 2018
Google Public Storage john miller
Sarina is Great and almost Perfect..she Genunely cares about her customers..i Recommend this clean facility to all my family and friend's
January 3, 2018
Google Public Storage Rob Burgio
Sarina was excellent and helpful!!!
December 29, 2017
Google Public Storage Leeann Grieve
Sarina was so much help and was so friendly. She went above and beyond!!
December 19, 2017
Google Public Storage David Lee
We appreciate Sarina for all her help with getting us moving into the storage
December 11, 2017
Google Public Storage Bob Smith
Sarina is Great and was very fast and helful. I recommend this clean location to family and friends
December 8, 2017
Google Public Storage Karl Saelzler
Sarina has always been helpful and very Excited each time that I came into the store' Sarina makes it very pleasant to come inside public storage and make my payments' I recommend this location to all my family and Friends..Public Storage and Sarina, Really Leaves A Great Impression on Ya..Thanks Sarina'-
December 8, 2017
Google Public Storage John Drescher
Sarina is a real pleasure ..i really Enjoy storing here.. Me and my Wife has had no problems Sarina is a Great Manager.. Thanks public storage...
November 26, 2017
Google Public Storage Andrea Roberts
SARINA IS THE BEST MANAGER EVER SHE WAS EXTREMELY HELPFUL AND KEPT ME SATISFIED
November 5, 2017
Google Public Storage Lindsay C
Very professional place. Sarina has been a huge help finding me exactly what I needed. I recommend everyone to go there and see her, she will help you out!!
November 3, 2017
Google Public Storage Andrew Hofmann
I would recommend this property to anybody looking for a clean, safe place to store your stuff with great customer service. Milton checked me and did a great job in a timely professional manner. Sarina was helpful as well. I am very happy that I selected this storage facility. High recommendation.
October 14, 2017
Google Public Storage Thee Official godson
My first time there and the manager sarina showed great customer service!
October 5, 2017
Google Public Storage Melanie Klinger
Sarina was wonderful and very helpful to make sure I got what I needed. Will definitely refer.
September 19, 2017
Google Public Storage Angela Goraj
Had an amazingly fast, convenient, and personable experience here when I opened a unit on Sunday. Not only was Sarina efficient and friendly, but she made sure I knew how to use my lock and code to get in before I left. All the stars. Keep up the great attitude!!
September 15, 2017
Google Public Storage Sean Shepard
This was my 4th time using a rental unit. Easy to start up and easy to cancel when you are done, Love this place, Sarina and Lisa were easy to work with. I would recommend this facility.
August 10, 2017
Google Public Storage Randy Salek
Great customer service from Sarina, and a secure place to store our belongings and vehicle.
August 10, 2017
Google Public Storage Dan Marsh
Sarina was amazing! So nice and helpful. I'll be recommending this location for its customer service and pricing.
July 21, 2017
Google Public Storage Mike Forant
Terrible experience, store manager was pushy and had the attitude of a teenager girl. she assured a rental then switched appointment times 3 different times and when I was finally able to go she had given it to someone else and did nothing but give more attitude. Also prices were much higher
July 18, 2017
Google Public Storage Charlene Wieczorek
Sarina was so Great, she met me at the door and welcomed me with Great Enthusiasm.Her Communication skills were Awesome.she also got me the right size and fit.,,,space that was needed, Sarina is one of a kind, Really kind person ,and space was clean ....
July 1, 2017
Google Public Storage Marcia Litz
Dustin was very helpful and informative. Staff very professional and friendly. Clean storage area. Very good experience for a first time renter.
June 17, 2017
Google Public Storage JVL Adventures
Dustin R. Was a huge help with great customer service.
June 13, 2017
Google Public Storage golbs100
Sarina helped us out great moving in back in April. She was very polite and helped us out with everything we needed. The unit was the right size and fit for us as we asked as well.
June 12, 2017
Google Public Storage Tina Santucci
I rented a storage locker exactly one month ago, and was told by the associate that she was pretty sure my rent would be due in exactly one month, but she wasn't 100%. She told me that I would receive an email, phone call, automated text, something to tell me when my rent would be due of $36.66. I received an email this morning telling me that my rent was late, and that a $20 late fee would be tacked on. I did not receive any communication whatsoever about when my rent was due, that it was close to being due, or that it was due. Only that it was one day late, when I hadn't been told of any accurate due date. So, because of this location's lack of communication, I have been ripped off by $20. And my next payment is due on the first of July, instead of the 11th. So I'm paying $55 for two weeks of storage space. Ridiculous.
June 9, 2017
Google Public Storage Bradley Walters
Sarina was wonderful! Very helpful and polite! She explained ever step of the process in detail and answered all my questions!
May 26, 2017
Google Public Storage Sarah Sullivan
I walked into Public Storage in hopes of finding a 5*10 Unit and to my disappointment, they didn't have this fit, despite this Sarina still managed to provide excellent customer service and even showed me three additional units that might also satisfy my needs. She went above and beyond and made the experience so much better. I've been to two other public storages and I think this one is the best.
May 24, 2017
Google Public Storage Desiree Reid
Greeted by Sarina when I arrived for my 10 o'clock appointment. She was very helpful on showing me the unit a was renting and showed me another unit if I needed more move. The process went very smoothly as well as suggesting other items I would need when storing my items.. Very good costumer service will refer all my friends and family.
May 10, 2017
Google Public Storage Samantha Hockwater
Sarina was AMAZING!! Such great customer service my stay was so easy!! I have never done a storage unit before and Sarina made it so easy to understand the process !! Will ALWAYS recommend this place and Sarina :) !
May 10, 2017
Google Public Storage Briana Lorraina
Public Storage is definitely the go to for college students. I had the smallest unit and it was big enough to hold everything in my house! The cleanliness impressed me as well. Sarina was so helpful! I would definitely recommend.
May 10, 2017
Google Public Storage Dennis Gaffin
April 27, 2017
Google Public Storage Cindy Marlow
Excellent service!! A very nice, clean facility! Sarina was extremely helpful in addressing our needs and making us feel comfortable there. She went well out of her way to accommodate us. I highly recommend this facility for your storage needs.
April 22, 2017
Google Public Storage Crown Vicker
Great customer service and easy access.
April 11, 2017
Google Public Storage Denny McGee
sarina is a pleasure to deal with.
March 7, 2017
Google Public Storage chris helwig
I have been using this facility for many years now and i must say Sarina has always been more than helpful. The units are always clean. I wouldn't even think of going anywhere else! She goes out of her way to make sure you are completely satisfied
March 7, 2017
Google Public Storage Shamroze Khilji
Amazing place, great customer service, Manager Sarina is so humble person, very helpfull, bundle of thanks
March 6, 2017
Google Public Storage Todd Berghold
Very nice facility , clean and well maintained and Sarina is the best , very friendly and always smiling
February 6, 2017
Google Public Storage Rick Blatner
Units are very clean and well kept. Great experience on my move in day!!
February 6, 2017
Google Public Storage Rommel Fermin
Sarina Is So Awesome And I love her Smile..My experience at this location. Was one of the best ,Sarina Answered All my Questions and Got Me in and Out..Sarina is on Top of her Game I would Recommend this Lancaster Location To all my friends and Family..
January 28, 2017
Google Public Storage Julie Minorczyk
Sarina promptly contacted me after I put in my online request. She was professional and helpful and answered all of my questions. I've never rented public storage before and she made the process stress free. I appreciated that.
January 5, 2017
Google Public Storage Katie Bookmiller
Very nice! Sarina was absolutely kind and courteous and very helpful with the move in and set up process! Very happy!
December 17, 2016
Google Public Storage Jeremy Juliano
Clean facility w a friendly staff. Great experience.
December 13, 2016
Google Public Storage Melissa Duszkiewicz
Sarina is very friendly and polite and it is very clean and organized
November 18, 2016
Google Public Storage Debby Mroz
Great place. It is clean and secure. I have had the pleasure of dealing with Sarina on several occasions, who is very professional, knowledgable and helpful AND an absolute doll. My move was made smooth and Sarina made sure all bases were covered in a timely manner and does all that with a smile on her face. 5 stars for her! I highly recommend this facility for your storage needs. Reasonable prices as well.
November 5, 2016
Google Public Storage James Sherman
I'd like to thank the property manager Sarina for being very polite, cooperative and kind when me and my wife called then visited the Public Storage company in Lancaster. We had many questions and matters to bring to her attention that were answered and taken care of thanks to her. Keep up the great work!
November 4, 2016
Google Public Storage Victoria Marchewka
November 1, 2016
Google Public Storage Mindy Rosso
This location is well maintained. Easily Accessible. Sirina the manger of the property is awesome! For those who are looking for affordable storage in the area public storage lancaster is my first choice.
October 8, 2016
Google Public Storage Shaunté Tillman
Sarina was very helpful and professional. I was very pleased with her service. Just wish I was told about the lock could of saved a few bucks but over all very satisfied.
October 7, 2016
Google Public Storage Whitney G
About to move so i stopped in to the public storage in Lancaster... Great customer service from the worker Sarina very helpful. Have not had that kind of service in a while... Thanks!!!!!!!!!!!!!!!!!!
October 6, 2016
Google Public Storage Tareski Rush
Sarina was wonderful, she is very helpful and sweet... Thank u sweetie😘😘😘😘
October 5, 2016
Google Public Storage Gerimaine Favors
Sarina was very sweet and helpful...
September 29, 2016
Google Public Storage Dennis Murphy
Sarina is on top of her game! Pleasant , positive and a great manager of this facility, she has it clean and running . It's nice to see a person who is trying to make storage a positive experience!
September 29, 2016
Google Public Storage Jessica Kraft
Sarina was very happy, positive & helpful. She even met me at the door when I arrived at the office & she made the process of vacating my unit a breeze by being very nice & informative. Also, the unit was a great space. Very clean and weather proof which gave me peace of mind about storing my belongings there. I would definitely reccommend Public Storage Lancaster to my friends and family
August 12, 2016
Google Public Storage Ola Rendon
July 31, 2016
Google Public Storage Caitlin Moallim
Nice clean friendly, Kathy was the best!deffiently recommend.
June 24, 2016
Google Public Storage William Sweet
First unit we ever rented. The place is clean and well maintained. Smooth process.
May 27, 2016
Google Public Storage Brian P
Kathy was very helpful in showing me different options for a storage unit. She was able to help me pick out the right one and got me through the paperwork quickly. Thanks
March 4, 2016
Google Public Storage Andre Foti
This is a well kept and well run facility. Reginald Glover helped me out with a challenging issue and was a joy to work with! I would definitely use Public Storage for continuing and future storage needs.
February 11, 2016
Google Public Storage Bike
Very knowledgeable staff very informative would recommend to everyone
February 3, 2016
Google Public Storage Dylan Deuser
This place of storage is one of the nicest in town veey clean and great service.
January 25, 2016
Google Public Storage Ingrid
Jacob was very nice and helpful with me and my husband. He gave us all the instructions and tips to storage our stuff. I really recommend this place.
January 13, 2016
Google Public Storage Jospeh Molea
prompt service as I received a call back within 10 minutes to answer any questions I had. Secured my locker within 24 hours of inquiring and Jacob (the manager) had a larger unit available for only 1 dollar more which was not listed online. Would definitely do business here with Jacob again as well as refer friends and relatives.
January 6, 2016
Google Public Storage Isaac DiPasquale
Very helpful service. The guy was very knowledgeable and helpful. Very clean storage space. Would recommend anyone here.
December 12, 2015
Google Public Storage Kendall Killin
It's convenient and great manager who is easy to work with
December 3, 2015
Google Public Storage Patti Przybylak
This location for Public Storage is clean, secure and efficient. Jacob increased our positive experience immensely.
November 21, 2015
Google Public Storage Mathew Gburek
Jacob was excellent and very professional
October 17, 2015
Google Public Storage Majeed Ali
This is a very safe and big location....and the manager helped me out and hooked me up with an amazing deal.....thank you to PUBLIC STORAGE. ...
October 15, 2015
Google Public Storage danielle d
Manager Jacob very respectful, nice and clean he is very helpful answer all questions that I had. Remember faces very well 👌👌
October 14, 2015
Google Public Storage Paul Giuliani
Jacob C. very knowledgeable and very helpful. Convenient location - clean units.
September 10, 2015
Google Public Storage Jennifer Jell
For a first time customer, I was totally impressed with Jacobs kindness and knowledge! Highly recommended!
August 21, 2015
Google Public Storage Tom Depczynski
Jacob was incredibly helpful. I had never rented from here before. He was thorough and professional taking the time to answer all my questions. I was very impressed with the facility.
August 17, 2015
Google Public Storage René Rodriguez
Straight forward. No hidden gotchas. Secure and safe. I was moving out of state and my moving truck would not hold all of the items I wanted to move. Public Storage has provided me with a space to store my moving truck overflow items until I have the time to come back and retrieve them.
August 7, 2015
Google Public Storage John Lajoie
2nd time renter. Awesome place. Great property manager
August 5, 2015
Google Public Storage Ronald Neely
Great customer service and in and out service ...
August 4, 2015
Google Public Storage Chistine Meyo
Jacob is always professional and a real pleasure to deal with. I highly recommend this location!
July 25, 2015
Google Public Storage Vinnie Puccio
Great experience.
July 10, 2015
Google Public Storage Ashley Dukat
This facility is great! Very clean, secure, and accommodating. Jacob Cosmas was extremely helpful upon getting us right in, as we were very disappointed with a competitor down the road.
June 20, 2015
Google Public Storage Paul McMahon
My second time renting. Jacob very helpful. Explained everything.
June 10, 2015
Google Public Storage Steven Wysocki
Repeat customer. Great customer service. Clean and well kept.
June 5, 2015
Google Public Storage bwnewkid27
Really quality service and great hours. Very accomodating and again, I can't stress this enough, friendly service. The best you can get for a public storage unit
June 5, 2015
Google Public Storage Zach Bernfeld
Great service big parking spot
May 6, 2015
Google Public Storage David Wilson
great facility, great service, excellent location. Very helpful manager, Jacob.
April 18, 2015
Google Public Storage John stowe
Jacob did a great job. He came in after hours to accommodate our late transport of motorcycles. Great job and thank you very much, John Stowe
April 9, 2015
Google Public Storage Brian Burgos
I am a college student and for the past two summers I have used this location. Nothing but great things to say about staff and location. I highly recommend it and will continue to come back!
April 1, 2015
Google Public Storage Aaron Leon
Jacob was very helpful made the process of getting started smooth and painless
March 17, 2015
Google Public Storage John Green
I needed a place to keep my son's things after he went into the US Air Force, and I have been happy with finding the Public Storage in Lancaster. It is a little further away than what I wanted, but they had the size and type of storage unit I was looking for.The manager, Jacob, was very helpful and efficient in getting me set up and understanding every detail about the property. I would recommend this Public Storage to anyone looking for a place to keep things in a secure and clean facility.
March 11, 2015
Google Public Storage Rachel Rohauer
The manager Jacob was extremely helpful. This is the first time I've ever rented a storage unit, and he did a wonderful job explaining all of it to me. I will definitely come back to this location for another unit if I need one in the future.
March 9, 2015
Google Public Storage justin ward
Workers here are easy to deal with.they are always looking to help out in someway
March 5, 2015
Google Public Storage David Fischer
Needed a place to store my t while when over the road driving my commercial vehicle and a place to park my commercial vehicle when I am home. They were the only place and the price is beyond reasonable! Now I always have a place to park the semi and my truck is always waiting for me and safe! Great customer service and easy!!
February 8, 2015
Google Public Storage LauraAnne Slusser
Very clean and the best customer service i have ever recieved at a storage facility before. I would definitely recommend to anyone
January 22, 2015
Google Public Storage Erica Elizabeth
I went into public storage yesterday to look at some storage prices, and the young man Marcellus, was very helpful. I'm going to keep shopping around but I'm very likely to come back because of the good customer service!
January 11, 2015
Google Public Storage Lenore G
Exceptional customer service. Very helpful staff.
December 11, 2014
Google Public Storage Peter Maniccia
The property is well managed and all rental agreements and terms were explained in simple / easy to understand terms. No need to look anywhere else to store my things.
December 9, 2014
Google Public Storage Angela Schaefer
wonderful facility, clean, very well maintained, easy access. Ive never had any problems at this location. Jake is wonderful, takes the time to thoroughly explain and answer all and any questions that I may have. He is very prompt in calling me back when I needed him to. great place, great prices, great selections to best fit my individual needs. thank you for the wonderful service.
November 7, 2014
Google Public Storage Sean
This is my second time renting a unit here. Process was quick and easy and the manager, Jacob, was extremely helpful during the move-in process. I have rented in other cities and this is by far the best storage place I have been to. Keep up the great work!
November 5, 2014
Google Public Storage josh m
Check in was fast, staff was friendly and helpful
October 12, 2014
Google Public Storage Lorelei Wagner
Repeat tenant..4th time..Jacob has always been extremely helpful ..polite and courteous..
September 24, 2014
Google Public Storage Melinda Robinson
I needed a temporary climate controlled storage unit for my very large one bedroom apartment and was thankful that we were able to find one close. Jacob answered all my questions and was very helpful. I would recommend this location to anyone looking for storage needs, they are very helpful and will provide you with the best solution.
September 9, 2014
Google Public Storage Humpty Dumpty
I have been a customer at this location for a half of a year now, and have been nothing but pleased with the property and the customer service. The move in process was easy, and the terms were made clear to me by the Jacob, the manager. My space is clean and well lit, and the property itself is clean, well organized and lit. I feel safe being there, and I feel safe leaving my belongings there. I intend to remain a customer for as long as I am in this area (that is until I can afford a house). I highly recommend Public Storage, Lancaster, on Walden. There is also a nice little park called Walden Pond nearby which I find convenient for walking my dog when I need to go to my space. David Pyne
August 26, 2014
Google Public Storage Marian Gurowicz
So many of us seem to start the review the same way, "Before putting our house on the market we needed a storage unit. We decided on Public Storage because of price, location and cleanliness. Jacob Cosmas the property manager has been great to deal with from day one." Our story is the same. Showing this is a consistent experience for all involved. Thank you Jacob for making this as easy as possible.
August 20, 2014
Google Public Storage Michael Hubsch
We had to store our entire house's contents pending completion of our move, and Jacob was exceptionally helpful and informative. He made what could have been an unpleasant experience a relatively easy process (what move is ever pleasant?). I would not hesitate to utilize his facility again.
August 20, 2014
Google Public Storage Sherry Mcknight
FROM 1 TO 10, I WILL RATE JACOB COSMAS A 20. HE WAS HELPFUL, ANSWERED EVERY QUESTION I HAD, I LEFT FEELING GREAT. HE FILLED ME IN ON ALL THE PRODUCTS, AND A GREAT STORAGE FOR ALL MY THINGS. I WILL REFER ANYONE TO JACOB, FOR STORAGE SPACE.
August 16, 2014
Google Public Storage Margaret Davies
Thrilled to have found Public Storage. I'll no longer do business with Uncle Bob's Storage, where I've been renting several storage units for over 20 years. Public Storage is superbly superior and I plan on doing my rentals of storage units from here on in.
July 30, 2014
Google Public Storage Theresa Frierson
I will always refer people i know to public storage..i felt the people that work their are kind an curtious
July 29, 2014
Google Public Storage Jayani Cosmas
I use this facility often for car storage. Its a great location close to the airport. Its very well kept, clean and secure. The property manager Jacob is always a pleasure to deal with, and is always accommodating.
July 20, 2014
Google Public Storage Gale Uhrich
Before putting our house on the market we needed a storage unit. We decided on Public Storage because of price, location and cleanliness. Jacob Cosmas the property manager has been great to deal with from day one. He first discussed and helped us find the right size unit according to our needs. During my many visits to our unit Jacob who makes frequent rounds throughout the property has ask me if there is anything we need. I am very impressed with Public Storage and Jacob. I wish there were more people in business like Jacob. I would highly recommend that anybody needing a storage unit choose Public Storage, 3953 Walden Ave. in Lancaster, NY. I am now storing my boat at the same location and am very happy with the security. Lee Uhrich; A satisfied customer after 5 months. July 9, 2014
July 3, 2014
Google Public Storage Amy Elizabeth
I am very excited to write this review! :) How many of us can actually say that about writing a review for a company or service provided? Not many, but I do have the privilege to tell the world what a positive experience I had with Jacob, the Property Manager, at the Public Storage facility in Lancaster, NY. I hadn't even finished my conversation with the delightful woman at the Public Storage 800 number I found on the website, when a call came through from Jacob at the local storage facility. I laughed at how quickly things got rolling. An hour later, I met up with Jacob who greeted me with a warm smile and a sincere handshake. His friendliness, his professionalism, his patience, his kindness and his real concern for my customer satisfaction were off the charts. However, it was his attention to detail, his advice for my particular situation, and his genuine concern for helping me, the person, not just me, the customer, that will forever leave an impact upon me. He went above and beyond his job requirements in listening to my situation which was causing me to go through a stressful move. He guided and advised me to purchase some needed items for my move and for my items to be stored. He also provided me with the name of a local moving company who had moved his own mother. He even gave me sage advice in helping me through a sticky living situation. He did this with grace, with thoughtfulness, with sincerity and with no expectations for me to return the favor. One poignant thing that he said was that people who utilize a storage facility are not always doing so because they want want to do so, but rather they have to do so. With his 12 years of experience, his level of empathy and sensitivity to his customers, their situations, and their needs were extremely evident. What normally takes 10-15 minutes to complete in terms of the rental agreement, keys to the storage facility, etc. - ended up taking close to an hour of his time - because he took the time to listen and advise. He didn't have to do that, but he did it anyway. He even returned a call I made to him later with another storage question, and he spent an additional 20 minutes on the phone with me after the facility was closed giving me more advice. I cannot boast enough about this gentleman, his kindness and the stellar customer service he provided me. If anyone in WNY needs to utilize a storage facility, then please go no further than the Public Storage facility in Lancaster, NY. Jacob will take care of you. He's made a friend for life! And, yes, he will be getting a plate of freshly baked cookies from me as soon as I am settled. Thank you, Jacob, for everything. You are a wonderful human being, and I am just so thrilled to write this review for you! :)
June 15, 2014
Google Public Storage Mark Vergara
I was in need of a "temporary" place to keep a house full of belongings while I searched for the right home to buy. I needed a climate controlled unit to accommodate my first class furniture. I stopped by the facility to check out the place and Mark was helpful even though there was nothing available in the coming 2 weeks and I needed a place ASAP. About a week before I had to be out of the place I was moving out of a perfect unit became available. A 10' x 20' climate controlled unit 2nd unit from the door. Perfect placement. I don't know if the stars were aligned right for me but I was thrilled to have such great luck. Upon move-in, Jacob was instrumental in ensuring my needs were met and clearly explained everything to me from expectations on my end to how they can provide service for me. I have moved quite a bit in my life in many states and have needed the use of storage facilities many times. Jacob has far surpassed expectations and it is obvious he is great at what he does. I highly recommend this facility so take a minute to enjoy what great customer service is. By the way, my furniture was in the same mint condition after a hot summer when I moved the furniture in and a brutal winter to follow. I moved out 10 months later so almost a full year cycle of climate to experience and the facility protected my furniture as well as a home would. Bravo guys. Very well done.
June 8, 2014
Google Public Storage Dave Moomaw
Clean and well run. Check in was easy. Gate is responsive. Jacob is paying attention.
May 24, 2014
Google Public Storage Commish Ditka
The property manager is awesome to work with - nice job Jacob! He actually cares about you and doing business with you. The facility is very nice, is in a great location, is very clean and very safe. Would highly recommend!
May 15, 2014
Google Public Storage Tim Nowak
I have been here a few times to get storage units and the customer service is always A+. Jacob is the guy who I have met many times and I thank him for all the help and support to find me the best space available. He answers all my questions and is very knowledgeable. This Public Storage location is one of the best around. Its always clean and looking new.
May 14, 2014
Google Public Storage McKinley Estime
The experience was pleasant. Jacob, the store manager, was an extremely personable and had the answer to all my questions. He raised my confidence in Public Storage.
May 8, 2014
Google Public Storage Robert Mink
Clean, well maintained, convenient hours, very courteous service.
May 7, 2014
Google Public Storage Ryan Bernard
Great place, decent price, great people
May 1, 2014
Google Public Storage Robert P Schoemann
I have rented here before and found this place to be in tip top shape, well run, and have had others rent from here and they are well pleased with the experience. The property manager Jacob is very professional and pleasant to deal with. I highly recommend this location to anyone who needs space to store anything Bob schoemann
April 17, 2014
Google Public Storage pabagan !
As a first time renter at Public Storage, the costumer interaction was outstanding! The gentleman I had the pleasure of talking with ( Jacob Cosmas ). Was very helpful and informative, he even took the time to walk with me to my storage unit in freezing cold weather. The storage unit he recommended was perfect for what I had. It was very clean, safe, and secure with the lock that he had supplied me. I would recommend this location ( if convenient to you ) because of friendly and well informed employees to help you get whats important to you in a safe and secure space!
April 4, 2014
Google Public Storage Hilleri Shaw
I've been a long time tenant at this facility for several years and I can tell you from experience - this place is fantastic! Initially, I called around to several storage facilities in the area requesting information & guidance - I ended up speaking to a lot of "fluffers" ... people who really didn't care about you and your belongings, their main focus seemed to be on landing another client. I stumbled upon Jacob at the Walden Ave/Lancaster location - he was absolutely amazing!!! He easily answered ALL my questions - was friendly and very personable. I felt like I'd been friends with him for years. Jacob gave me a tour of the facilities and explained how things worked in detail. I left feeling confident that while my life was in transition, this is where my belongings needed to be.
April 3, 2014
Google Public Storage Jeff Herr
I have had many storage units in my time but this location has been the far most professional and welcoming facility I've been with, I would recommend this location to anyone I know.!
April 2, 2014
Google Public Storage Dennis Brown
I looked into a few storage places and this was, hands down, the best one I visited. It was not the closest storage units to me but by far the best service and most affordable! Would recommend it to everyone!
April 2, 2014
Google Public Storage Margaret Crane
This Public Storage location has been great for me. The manager Jacob has been incredibly helpful and even shoveled out my space after a snow storm when he knew I was coming in with movers. And he quickly found me another unit nearby when I was in a pinch for more space. Highly recommend this place if you need storage.
March 26, 2014
Google Public Storage Michael Jakubowski
Clean Facility. Great location. Friendly Staff. I highly recommend this facility.
March 26, 2014
Google Public Storage Chantal Schweitzer
This is the best storage location that I have ever dealt with. From day one when we moved our stuff in, they were welcoming, helpful and friendly. We left feeling that our belongings were in a safe and secure location. Its almost been 5 years that we have been using them, and the service continues to be fantastic. Be it dealing with payment issues like an expired credit card, or in-person issues like forgetting the gate code or needing boxes, the guys working here have been professional, helpful and just generally awesome. I would highly recommend this company and location.
March 24, 2014
Google Public Storage Jennifer Senn
Very helpful, Clean, well kept property and secure.
March 19, 2014
Google Public Storage David Jakubowski
I have used this location at different times and have always been treated first class. The facilities are clean and well maintained. I strongly recommend using them for all your storage needs.
March 19, 2014
Google Public Storage Daniel Conlon
Great location! I buy boxes for my business and end of year filing needs from here. Jacob has always taken care of me, and if I need storage, you can bet I will be coming here!
March 19, 2014
Google Public Storage Julie S.
Public Storage in Lancaster is a very clean, safe storage facility site, and the staff is great! Jacob is a fantastic manager, and will make sure all your needs are satisfied! I would definitely recommend it to a friend.
March 19, 2014
Google Public Storage M B
Initially I looked at 2 different self storage companies before deciding to use Public Storage on Walden Avenue. The first one was not well maintained and had some disgusting smell in it. At the second location, the property attendant was outright rude and just plain ignorant!!! I was so surprised at how difficult it was to find a decent place to store my belongings! Finally I made my way to Public Storage where I met JACOB! What a relief that guy was, well spoken, courteous, knowledgeable, and informative. The property was meticulously maintained. For the time I was there, move in, billing, any questions I had, and move out were made so simple by the helpful staff. Best place to store your stuff...
March 13, 2014
Google Public Storage T Kegs
I have been a long time tennant over seven years now and jacob has always been a great landlord. He call s me when I forget to make a payment. You have a real gem in him and he never is anything but helpful to me and I have witnessed him react to other customers the same way. He is friendly and polite. I could have stored my stuff anywhere and I am glad that have jacob. You should be too. Theresa kegler
March 13, 2014
Google Public Storage Sharon Fox
I wanted to write a review to share my experience working with the great staff at Public Storage on Walden Avenue in Lancaster. Jacob, the storage facilities property manager always accomidates our needs to store furniture from one of our model homes. As a designer for Forbes Capretto Homes, it is necessary to have units that are neat and clean and the right size to use. I highly recommend this location for any storage needs.
March 3, 2014
Google Public Storage Gordon Crafts
This is the second time we stored our RV with Jacob. He has consistently been very helpful and very accommodating . Give him a try, you won't go wrong!
February 16, 2014
Google Public Storage Alicia Botticelli
Great location, friendly service and easy access.
January 4, 2014
Google Public Storage Bruce Stutz
Purchasing a new home and selling your existing home are quite the processes and you remember the parts of the equation that were pleasant and exceeded expectations. Jacob and Public Storage in Lancaster were great from Day One and their hours, proximity, and storage setup and access are all top notch. Whenever I had questions their staff was always quick with an answer and wanted to make sure everything flowed smoothly. The automatic billing process worked out well and the cleanliness of the entire facility was excellent. I would highly recommend this Public Storage location for all of your storage needs.
December 20, 2013
Google Public Storage Bill Jedlicka
I have used the Walden Ave. Public Storage both personally and professionally for several years. I have found the facility and management team to be very attentive and accommodating. They truly show an "ownership" of the facility and exhibit a high level of personal care for the tenants.
December 15, 2013
Google Public Storage Christine Galey
I was in need of a unit fast and this location in Lancaster had the cheapest rate available at the time. The manager was very nice and helpful. I didn't feel uncomfortable storing my items.
November 27, 2013
Google Public Storage Doug Eberhard
I rented a spot for my RV for over a year now. I am very happy with the experience. Jacob is very customer service oriented and I have felt that my vehicle was safe there.
November 11, 2013
Google Public Storage Renee Krotz
Wonderful, clean, easy access!
November 10, 2013
Google Public Storage James Ryan
I found that the facility was extremely clean. The manager, Jake was very friendly and helpful. I would highly recommend this facility to all my friends and family!
November 5, 2013
Google Public Storage Patrick Chapin
I've been happy overall with the Public Storage site. I have a large trailer and like the space to manuver it when parking. The site is not convenient to my home though. I have found sites closer but all of these sites are the same monthly price or slightly less. I also maintain a Florida storage site for winter months. I have noticed rate increases at Public Storage becoming more regular. If the rate goes up much more I will be forced to move. Only time will tell if Public Storage is willing to freeze my rate for a few years or force me to move?
November 5, 2013
Google Public Storage Richard Haug
When I moved out of my apartment into a smaller one I needed a place to store my extra stuff and found this public storage. It was easy to sign up and I had my stuff in right away. The facility is always clean and I have never had any issues. I would recommend this store to anyone who needs a little extra storage space.
November 5, 2013
Google Public Storage Brian McDonald
I have a parking space here. There is plenty of room to move my trailer around. The price was the cheapest around.
October 30, 2013
Google Public Storage Daryl-lyn Gawron
The Public Storage off Walden ave is a great storage unit. I house all of my sporting equipment for my business there. The facility is very clean and always very well maintained. The property manager, Jacob is fantastic! (along with all the other staff) Always very helpful and friendly. He even called me when one of my coaches locked up our storage unit incorrectly to let me know that the storage unit was not properly secured. Very pleased with my experience so far. We have been with Public Storage for over a year and plan to continue many more.