Public Storage Self-Storage Units at 4116 Austin Blvd, Island Park, NY

Today I acquired a storage unit at this facility. I cannot thank nor give Trini enough accolades for the measures he took in getting me precisely what I wanted. He was extremely professional, competent, personable and respectful. Trini, I hope your company realizes what an asset you are to them and treat you accordingly. It was my pleasure having you assist me today. Many thanks!

We recently took our second unit in this facility. In each case Trini, the site manager, processed us. We are not very tech savvy, but Trini patiently walked us through - literally - the process. He was highly professional and competent, as well as patient and consistently concerned that we were comfortable and all our needs were met. This young man is truly an asset and makes doing business with Public Storage a pleasure.

John was extremely helpful and attentive. They need more staff like him!

John was a pleasure super helpful. He was also a yankee fan 10 stars ⭐️

john provided great service. he was easy to work with, knowledgeable, and prompt. thanks, public storage!

John was excelente helping ne download abd show ne hola to use the web app

John was extremely helpful polite and courteous.

Well the people seem nice enough but there is a lot of hidden things I thought they had climate control at least not with the 10 x 10 they tell me anyway I haven't moved into it yet so I will see after I move in but it seems to be okay

Should post close times.

John was most helpful and diligent in his service. What an asset!

EDWEENA, IS VERY PROFESSIONAL, COMPETENT AND CAPABLE. SHE IS VERY POLITE, COURTEOUS AND HELPFUL. IT IS A DIFFICULT. PROCESS YOU HAVE CREATED TO DO BUSINESS AND SHE NAVIGATES IT WITH PROFESSIONAL EASE. THANK GOD SHE IS HERE.

My brother and i need a storage unit on NEW YEARS eve! @ 4pm and a very nice man by the name TRINNI was there to great me as a walk in. He was very helpful and took very good care of my brother and i. thank you for coming into work that day when most of the world played HOOKIE. 2023 LORD BRENKE

Trini was awesome! Very helpful with my transaction.

Really bad costumer service. Also seems like you can't use the storage for business purposes, Like storing materials. Not climate control or easy acess.

Back on the phone w them because the rate was still not adjusted. They seem to tell you one thing and then continue to do whatever they want. Extremely dishonest company. Stay far away from this place. Items go missing. They raise your rate constantly. Started at 200 and was raised to over 400$ within two years. Spoke to someone in corporate who agreed to reduce my rate and they immediately raised it back to over 400$ within a week of him reducing it. Stay away from this company at all cost. They are taking advantage of people during these troubling times.

Manager (Trini) was very helpful getting me started. Facility is clean and well kept.

Got my first storage unit today, and the manager, Trini, was extremely helpful and very professional. He made my experience fantastic and gave me all the information i needed today and for the future. Its a very clean place, and well organized. A safe and friendly environment!

Very nice staff , won a storage auction there and everything went smooth. Could use a few more carts but everything else was great. Very clean also .

I highly recommend this storage facility. Trini was able to make the process for my family and I so simple and fast. He was so kind and helpful to us as well. I feel safe and secure knowing my personal belongings are at this facility and would highly recommend asking for Trini as he is excellent. Really thankful!

I came in and Jaydah was excellent. She helped me with a couple of things I was confused about and she was very knowledgeable of her work. Jaydah is very nice and understanding when it comes to these topics. Very appreciative of what she done for me and seems like for others.

Trini does a fantastic job running this facility. He’s always available and the place is absolutely spotless. It’s been a pleasure to do business with Trini and his team.

I wanted to rent out a unit but I couldn't find the right size I needed. Jaydah was just wonderful. She was able to help me out and I was able to find the perfect size unit. I recommend this Island Park location. A great staff member like Jaydah is always good to work with.

Vinny and Trini were anazing. So helpful and very patient. I will recommend my family and friends to this location. Vinny gets 5 stars in my book.

Great job by Vinny. Over and above the call of duty

I had a great experience with Trini at Public Storage island park. Trini was patient, friendly, super knowledgeable. There were no surprises at all, everything was just as he explained from signing up to moving out. Give this man a raise!

I just left Public Storage in Island Park. What a great experience!! A gentleman named Trini helped me open a new account for a storage unit and he was helpful, patient and very knowledgeable. He answered all of my questions and even ones I’d didn’t know I had. Highly recommend the Public Storage in Island Park.

How do I set up my smart phone for gate access

Gets the job done!

Great place- clean, freshly painted and paved, nice app. BUT! Truly the best part is Trini and his team. Something unfortunate happened to some items but I have zero complaints and instead only compliments because Trini managed everything with such incredible understanding and worked so hard for a happy resolution. I’d recommend this place without question because of the amazing people who work here.

Trini The Manager is Very Wonderful!! I Love this Place!!!

Lasheryl is awesome!!! It's such a rare commodity these days to have a service person go the extra yard to solve an issue. Lasheryl is that person. Smart, polite, professional, & just flat out personable. What a terrific representative for PS. Give this woman a raise!!! Love PS

Great discount boxes & respectful staff !

Nice clean storage units. Staff is also great.

Renting a space online is quick and easy. It's the best way to do it. I recommend this place.

Trini. The property manager is the only good thing about public storage.. He is amazing.. During this trying time.. People were having trouble paying rent but Public Storage never waived the late fee.. And never missed an opportunity to increase the rent.. They increase rent every 6 months

Great place and prices. I feel safe with my contents that I had put in storage.

Trinidad was very helpful and very detailed about what applies and even suggested on what should be stored in the unit. I thought going in that the process would take an hour to set up but he had me in and out and with a storage unit to my satisfaction. Thank you.

I usuly go every mounth to pay my montly fee and trini is alway nice kindly and friendly good service

This place is great customer service wise they were very nice 👍👍👍👍👍

Leslie fue muy amable y bien

The local team is knowledgeable, ensure you understand all the information, and provide lots of helpful hints about protecting your stored items and maximizing the units.

Super clean facility, no dirt or odors... Jenn and Trini had such great customer service skills I wish I had more things to store.

Trini was extremely helpful and informative. He made it an easy experience

Jenn and Trini were so great - made my husband and I feel very welcome! Thank you both for this smooth transition and all of your help!

Pros: convenient location, long hours, clean facility, promotional pricing, haven't seen any serial killers. Cons: unheated, not 24 hours, prices after promotion are high. For us, the pros outweighed the cons but your mileage may vary. Highly recommend writing your code down somewhere if you can't remember it, as you'll need to enter it multiple times in multiple places to get in and out of your unit and even just the facility.

Very helpful & clean... I dealt with Jenn & she was awesome & very understanding to our situation.. I'll definitely be renting a storage unit from there..

Out of 9 public storage rentals in 15 years today's experience with Trini, office manager is by far the best rental experience i have had and the highlight of my day. He was incredibly forthcoming of all details, knowledgeable in all aspects and advisable in protections of a renter's possible issues he might encounter. Trini was immensely kind, respectful, good humored and everything you want and expect for a public storage rep. I would highly recommend this public storage location because of Trini.

Quick and easy access

Jenn was terrific! Answered all of my questions. She was knowledgeable, friendly and kind. Took me on a tour of facility...very clean. Thank you.

Clean place, easy access, Trini was very helpful and through

Trini was super helpful and accommodated my schedule to set up my account, even when I had to change the time a few times. The unit was clean and not hard to get to. I would recommend this facility!

Trini is great, thank you for 'll the help

The manager Trini was very knowledgeable and helpful thanks for the great customer service.

Very helpful buying boxes

Trini, the manager, is fantastic, super helpful and with attention to detail. I recommend this storage space highly.

Excellent service

Trini was awesome. Very informative and helpful!

Trini was very helpful and made our move in process extremely easy.

Good price and unit. Rick was great help in explaining and showing facility.

Rick provided great service

Rick was very professional, and helpful.

Great place to store every thing you need

The service was great especially from Rick! He was very helpful.

Rick was great he was alot of help and he exsplaned everything in turns that i understood

Rick is super friendly and very helpful. He made sure I got the right size space and the packing materials needed to make my move easy.

Rick helped get me started and has been helpful, courteous and professional ever since. Good experiences from day 1.

Trini gave grate service

Awesome staff Very informative Friendly Will always use them See Rick he is the man

Great!

Nice clean place. Jenn is great. Would recommend . The prices are reasonable.

Facility is clean, easy to access, fair prices, employees are friendly and helpful. Highly recommended. By the way... That yellow thing that was out back was mine. Lol. Update: There will be a time possibly in the future where I will be back with another bus. Looking forward to bringing it here. Best facility for storing large vehicles in my opinion.

Jen was awesome!

Trini was well informed and very professional. The experience was excellent!

So far so good one of the best around

I had a great experience when i went to rent a unit. Jenn was very thorough explaining everything to me and she has a great personality with good people skills. After looking at 2 other places i came back to Public storage not because of price but because of Jenn. If you are looking for a storage unit and this is close enough for you then forget the other places and go with Jenn & Trini they are both good property managers. Tony & Julie

Jenn is so helpful and friendly. Clean storage areas and very well secured. I highly recommend!

My experience was very welcoming and thorough. The manager gave me tour and showed how to access equipment. The sale prices were great.

Staff was wonderful. Trini and Jenna were very helpful and explained everything clearly. They were very nice and Trini went above and beyond to help me in finding the right unit. I left store feeling very well informed.

Jenn and Trini were extremely helpful with the entire process from beginning to end. The tour of the facility was helpful, knowing my belongings are kept safe and secure. They didn't rush the process and explained everything in great detailed. I would recommend this facility to anyone exploring any other storage units.

This place is awful. Only two carts to put stuff on to in the whole place? Ridiculous for a place that has so many units. Mice poison inside the units. $1 first month, because next month is worth the price of two months at other locations. Hard to get around hallways if others are there, which is likely since so many units. Slow elevator. Not 24hour access. Carts are not freely there you need to go to office to go get the key to unlock then to use the two only carts.

Their customer service is obviously a top priority. All conditions and fees were explained in detail. All options were described accurately. Trini was very attentive, friendly, and thorough. The facility is well maintained and clean. All in all a very positive experience.

So helpful and professional. Recommend 100%

Friendly, attentive, helpful and setup everything quickly, including auto-pay and online access.

Trini, the manager, was very professional, friendly and helpful. Looks like this will be an easy process.

Joara is amazing she very welcoming and and beautiful energetic soul... a Great Pleasure being Serviced by her... a definite asset to Public Storage...:)

Trini is awesome n very helpful he made this a quick easy experience. I was very impressed ! In n out ! N he was pleasant n easy to deal with n answered all my questions! 😊

Rent unit from Trini. Extremely helpful and very professional.

Great service!

I came in late on Sunday afternoon, and Trini the manager went out of his way to facilitate my rental before closing time. He was so efficient and knowledgeable that I had no hesitation taking this room.

Was sold climate controlled and free use of flat bed trolleys. Access hours could be a little better. Climate controlled? Subsequent staff asked who the heck told us imaginative line. Flat bed trolleys went from free to still free but locked up so you have to get in during business hours if you actually want to move a decent amount of stuff in and out. Power seems to be an issue, no stair access and when power is out there's no access. Got told long beach was out and that was why - no other businesses appeared to be dark.... Numerous complaints to the absent management responded at best with unhelpful don't care attitude, but mostly ignored. If you can access during the day time then these people should be ok for you.

Interactions with the employees here are always very nice. Gianni and Trini were both very helpful and courteous when I recently had a small issue with my storage unit.

Great price and top notch service. TRINI was amazing and so very helpful! I highly recommend the island park location!! Great job guys!

Very friendly staff and clean.

Gianni was the best !! Had to cancel my reservation twice and she helped me reschedule without any issues and was very sweet !

Clean and Trini is always polite and respectful. Whenever anyone needs an answer he's always helpful

great people!!

Went very smoothly. Trini was very helpful and very knowledgeable. Gave me all the options and answered all of my questions.

Need to tell the customer all the hidden costs upfront. Transparency = Trust...

I love the place. they are very friendly and extremely helpful with any questions I've had. Trini was very welcoming and amazing. I highly recommend anyone who needs storage to come to these guys

Trini and Shakir are great, place is clean and a great location

Friendly good service. Storage units are nice. Very clean

Gianni was more than professional! She was informative and she really knew the business! The place is very clean.

I have to say that Trini is by far the most efficient capable sales person I have ever encountered. He made the entire experience simple and painless. I heartily recommend him and Public Storage in Island Park!!!

Gianni Trini was a delight to work with. Great customer experience and she was very detailed on the contract! Very Clean and Good Price. Definitely would recommend!

Quick and easy! Trini was extremely helpful and made my moving process a wonderful experience.

Very clean throughout, Trini was extremely helpful!!!

Trini was very helpful and took time to explain every possible detail

I arrived minutes before closing with a car load of boxes and the manager on duty was very helpful and nice and got me into a unit that night!

I came in to purchase package supplies and the staff was so helpful and nice. They helped me bring all of my supplies to my car. Good to see that great people still exist. Thank you for going above and beyond. I would recommend this location.

Gianni and Trinni where so good at what they do ,that we love to go back just to say hello.

The staff, especially Trini, was wonderful in helping me get exactly what I need. Thank you!

We had a lot of work to do in our storage unit and Carolina was extremely helpful and patient whenever we needed help or whenever we needed to buy things.

I stopped by on 8/15/15 at 5:30 pm, Trini assisted me in setting up a short term unit, He gave me a tour of facility, very knowledgable and succinct. I was out the door by 5:55 pm with all my paperwork. I could not be more pleased with my experience and i will reccommend PS to all and Trini was a gentlemen and a pleasure to deal with.

Trini help me out with the storage process he was very professional and I would recommend any here. Thank you for having good service.

I recently rented here and I had forgot when my payment was due so I called up and spoke to Keyanna she was so helpful in breaking down my payments and helping me to better understand how to avoid late fees and more . The price and location is great but the employees are the icing on the cake . I would defiantly recommend people renting at this location.

Needed a drive up unit for my business. Stephen helped me out with my storage needs. I came in looking for a large unit. They did not have one at the time but he took down my information and called me right when something became available. He went above and beyond and I recommend this place highly. I am still here 3 months later and no issues. Thank you

Steven is great this place is very clean and they give us great service.

Needed a storage unit while moving into a new apartment. The prices here were low and the staff was really helpful (thanks Steve and Trini!). The building was really clean, as well. Definitely recommend storing here!

Top notch staff. Stephen was great! I didn't realize how much went into packing and storing. Everything is easily accessible and clean. I am mentally exhausted from all this moving but this place definitely put my mind at ease. I recommend this place! Ask for Stephen!

Great experience , very helpful knowledgeable staff and fair prices

This facility is very clean and safe. The employees are helpful and courteous. Definitely recommend.

great service and clean building throughout. the manager Trini was incredibly helpful, friendly and professional.

Outstanding service, friendly, and Stephen will help you with any moving project. Clean facility. Thank you Stephen

Trini was very pleasant asked exactly what size storage I was looking for and told me that the 10x10 was perfect for the stuff I was putting in explained clearly the terms and conditions and also the insurance clearly made me feel like I picked the perfect place to store my stuff...thank you for your help and showing me around the facility .......😀

Customer service was a++. Highly recommend this facility

Stephen is awesome! The place is clean and very easy to navigate! Will recommend to friends

Brenda and Trini are very professional, knowledgeable and assisted us through the whole process. Made our moving and storage experience much easier.

BRENDA was our Public Storage staff person. We were unsure of exactly what kind of storage we wanted, and Brenda patiently guided us through all the available options and packages. She asked insightful questions that helped us determine which unit was best for our needs. Brenda also took us throughout the facility, and showed us examples of the units. Brenda made the moving process easy for us, and made us feel at ease with the process. We felt confident with our decision once Brenda explained that the site was very secure and that we are able to access our unit easily with our unique code. I recommend this site based on its customer service and its cleanliness.

Jasmine is the customer service agent that assisted me with my rental she was prompt, informative , friendly and most impotantly professional. I found better prices in the area but i liked the level of customer service that was provided to me by Jasmine so i decided to sign up. She is a huge asset to this conpany i will refer others here because of her. Thanks Jasmine!!!

Jasmine is very professional she handles her customers well and always has a smile.

Jasmine was VERY helpful at Island Park Public Storage. She answered all of my questions and addressed any concerns I had. She set me up with everything in a timely fashion. I would definitely recommend this location to anyone.

Jasmia and justin are two amazing people they are great help

If you need storage space this is the place to go. When I moved to smaller unit had the great pleasure of dealing with Justin and Jasmine.

Tiffany was a great help

They were great

Jasmine was the best salesperson. Totally helpful and knowledge able. She rocks!!!

Jasmine and Fernanda took good care of me. They were super accommodating and showed great customer service.

Great service

Fernanda and jasmine were really helpful thank you from the raymour and Flanigan drive team

Jasmine and fernands Two were very patient and helpful And demonstrated excellent customer service

Great service, warm smiles on a winters day.

Jasmine & Fernada were friendly & knowledgeable and made the rental process easy.

excellent service from Fernanda and Jasmine. Clean facility

The best customer service I 'received in a long time thanks Jasmine and fernanda.

Hasmine helped us get the best deal and her customer service is fantastic. By far the best

The representative jasmine was very nice knowledgeable and just plain awesome.

Jasmine has has the best customer service ever !!!!!!!!!!!

Jasmines service was fantastic. She was kind, respectful, and very helpful.

Jasmine and Alyssa gave us outstanding service. They answered all our questions and very informative, courteous and professional and both have nice personalities.

Jasmine was very helpful I wish ever public storage had a girl like her

Customer service here was very great!!!

Jasmine was amazing! We were very accommodated and she was very courteous and professional!!

Jasmine the customer relations service person was excellent

Good public storage! Not enough dolly !

Jasmine was extremely helpful and very professional. She was knowledgeable and helped me with my first time experience with storage

MY experience was great JASMINE was so professinal and friendly.thumbs up for JAS

Jasmine and Alyssa were awesome! Helped us out a great deal. Will be back!

Jasmine shes awesom!!!

Jasmine and Alyssa were terrific together and professional

Jasmine was such a wonderful help. She made everything so easy to get a storage place! We were in and out in 15 minutes. Can't get better than that!!

Jasmine provided.great.customer service.

Proffessional, informative and efgicient. Jasmine was is very patience and helpful.. Thank you for everything...

Jasmine and Elisa were great!

Jasmines service was exceptiinal. She is the best so friendly and knowledgeable about storahe.

Jasmine was the best. She was extremely helpful and accommodating. She provided top notch customer service . If you are looking for storage come here and speak with Jasmine. She is the best.

Jasmine was really nice and very helpful.

Jorge made everything easy and fast for me! The facility is great!

Brian was extremely helpful in regards to customer service, however the price was a little too steep at the moment. I will indeed follow up with Brian at a later date.

Great experience, the people were nice quick and efficient .

Ali was knowledgable, professional, and did a great job!

Ali was incredibly helpful as well as knowledgeable. Ali and jasmine are a great team. we highly recommend.

Jasmine was extremely helpful she extended great hospitality

Employees have great knowledge and we're able to answer all my questions

Customer service was exceptional. Aliche was incredibly helpful and I would certainly recommend this Public Storage to anyone! It was clean and comfortable. Thank you for such an easy storing experience, Aliche!

visited this location about a week ago for my disabled grandmother who plans on moving into a nursing home and wants to store a ton of her things. i wasn't sure exactly what i was looking for so i was very grateful for the worker who was there to help me. when i first walked in, ali was by himself and dealing with another customer but greeted me and asked what brought me in today and he told me he would be right with me if i could just give him a minute. once done, ali and i discussed what my grandmother would be storing and he then took me around to the storage spaces that the location had to offer. this location had pamphlets available to take home with the storage spaces listed on them. overall, this location was pretty decent from the cleanliness and their employees. i plan on coming back in july to rent out a space.

My wife and I rented a storage unit today with the help of the Manager, Aliche. He was extremely curtious and helpful with showing us the units and suggesting some packing and storing hints to be as economical as possible with the unit we chose. The facility was very clean and well lighted inside. use this place and you'll be as happy as we were today.

Fast and accurate. Also very professional. Thank you Mr. Ali

This is my choice location whenever I need extra storage. GREAT CUSTOMER SERVICE!! I was just there today and the manager Ali was great, very pleasant, approachable and was able to answer all my questions. This facility is always clean, well maintained and secure.

The place is clean and secure. It has plenty of parking. The staff is professional and accommodating. I dealt with "Ali" So far so good.

Great service from Ali!

Storage facility was always clean and very helpful. Ali and Trini were very professional and had great customer service.

The ladies at public storage were very helpful. She showed me around the facility and provided me with useful information. Great work ladies. Fast, friendly and informative.

This is a location I would recommend for anyone with storage needs. It is a clean inexpensive place and they offer great customer service with a very professional and friendly staff. My experience when I rented there was very pleasant, and I thank public storage for their service.

I visited the public storage location about 2 weeks ago, I was there helping a friend move her things from one storage space to the next. We were having a bit of a difficult time deciding how to arrange the things that were being moved in to the smaller space and Joi was a big help. She gave us tips on how to pack so we could have more space. She asked my friend and I to do the review and had written the information down on a business card but It slipped my mind until I found the card. She provided great service and was very very helpful.

When I went to Island park public storage. The employees was very helpful by getting the items that I need and giving me ideas. I appreciate there service Thank you!!

I have been with Public Storage for some time now and have found the staff there to be very helpful and they always provided great customer service no matter the situation. I plan to stay there as long as I need storage, and I most defiantly recommend it to anyone that is looking to store.

I went to public storage in the search for packing supplies and was not disappointed. In addition to having great prices and deals on boxes they also offer great customer service. Tabatha was very helpful and took the time to make sure I had everything I needed. Great place would recommend to anyone.

I contracted for a unit the other day online. Within an hour, Tabatha from the Island Park location, was on the phone with me to set up a meeting time. When I went to sign my contract, she was extremely pleasant and knowledgeable, showed me the unit and walked me through all the paperwork. She is an asset to your company, and should be commended. Good employees are hard to find and Public Storage has a winner with Tabatha.

Just got a storage unit from this place. The place is clean and very accessible. They provide you with your own padlocks which other storage facilities don't. Excellent customer service.

Went to make a payment for a friend, excellent customer service.

I don't normally do reviews on places unless there's something I really like or dislike about a place. Two days ago, I helped a friend move stuff into his unit. I mean, I've been to a couple of public storage buildings before but this is by far the cleanest PS building that I have ever seen. The staff are very helpful and you can tell that they were genuinely happy to help us. It's super cheap, too. Best storage facilities ever.