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Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 367 Southern Blvd, Bronx, NY
Property Open
Mon-Fri 9:00 AM - 7:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 9:00 AM - 7:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
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4'x4'Online only price$ 41/mo
Small 4'x4'- elevator access
- climate controlled
- inside unit, swing door
$ 41 /mo $ 47Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 46/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 46 /mo $ 51Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
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Advanced Security Features
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5'x5'Online only price$ 46/mo
Small 5'x5'- elevator access
- inside unit, swing door
- near door or elevator
$ 46 /mo $ 52Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 50/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 50 /mo $ 57Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 55/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 55 /mo $ 61Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 94/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 94 /mo $ 120Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 98/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 98 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 201/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 201 /mo $ 221Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 276/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 276 /mo $ 303Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 285/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, swing door
$ 285 /mo $ 346Best Price Label+ one-time $29 admin fee
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Bronx Self-Storage Units at I-278
This Bronx Public Storage is conveniently located just two blocks from Bruckner Expressway, near East 142nd Street and boasts more than 2,000 indoor storage units in a variety of sizes for a variety of needs. For single people looking to store what they can't fit into their New York micro apartments, the 5-foot-by-5-foot units have extra storage space that goes a long way. For businesses or families, the 10-foot-by-30-foot unit may be the best cheap storage option in the 10454 zip code.
A manager lives on site and knows the building from back to front, so customers can be confident that they're getting the best unit for their needs.
The echoes of kids playing soccer and families picnicking at Saint Mary's Park are such familiar sounds in the south Bronx, you can almost hear them from the nearby Public Storage on Southern Boulevard.
New residents to this neighborhood will find a rich history among the newer loft construction projects in Port Morris and Mott Haven, on the East River side, as well with Public Storage, the largest and oldest storage company in the business!
This Location Serves:
South Bronx, Mott Haven, Port Morris, Wards Island, Hunts Point, East Harlem
It is easily accessible from the zip codes: 10455, 10454, 10474, 10029, 10025, 10457
Amenities
- Manager lives on site
- Convenient access from Bruckner and Major Deegan expressways
- All units are climate controlled
- Boxes, packing tape, bubble wrap and other supplies sold in office
- Unit sizes range from small to extra large
- Short drive from East Harlem
- Keypad, password entry
- Cheaper than many storage options in New York City
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1158)
Despite the negative reviews from others, I was hesitant but came to the facility open minded and was greeted by a gentleman by the name of Elvin. Beyond helpful and informative, he was able to answer any question or concern I had regarding the units and prices. I will most likely come back to this place.
I came in and asked questions about some units and there was an employee named Elvin that was very helpful and informative, and answered all my questions and concerns.
Janeen was very helpful helping my mom get her storage. thanks so much!
Dm helping me today was nice good property
Make sure your space unit is a renovate one, because some of them may look like a horror movie set.
There will never, ever be a time where storing anything here would be worth it. You're better off leaving it on the curb, because then you know for sure whether it's safe or not. I count myself lucky that I only saw the proof of the rats and not what another reviewer saw, a dead rat in their unit. Which has to happen relatively often considering the odds. It is only by chance that anyone's things here aren't victim to floods, mold, robbery.
I spent countless hours here emptying out accumulated storage for family. Beginning in October 2022 and ending in February 2025. I went at least two or three times a month for a very long time. Part of the reason it took so long is because the space is so inhospitable and difficult to work with (bad hours, no trash, bad parking, elevators a nightmare)
There are normal awful storage things, like the raised rent without notice and useless insurance, but this place far exceeds any of that.
I never had a good experience here. Why pay to have your stuff live with rats? Why risk the countless robberies? The flooding? You can't even store paper here, because rats eat that too. They ate a book of mine, a rug. Things you wouldn't think a rat can destroy. The rats here must be a smarter, more agile breed because they exceed all my expectations. They are the hardest workers in the building, and they care more about your stuff than anyone else.
There are basic services this place just doesn't do, namely any sort of trash. For a storage facility, this is insane. You have to take everything and find somewhere else to dump it. Even candy bar wrappers have to be sneaked into the custodian's wheeled trashcan. There is no trash can in the bathroom.
You have to give them a government ID to use a cart. There is absolutely no way a barely-functioning cart is worth handing over your government identification with no oversight. It's also extremely easy to forget it there. Also, sometimes they leave the office empty, lock the door, and walk away. Good luck if you're in a rush and your ID is behind the desk.
The people working there can be cool, and it genuinely isn't their fault. There is just nothing the staff can do that will make this place any better.
They don't let you use the bathroom, it's only if the last person left it open by locking it so the door doesn't close. They won't give you the code. The most surprising thing is sometimes there's soap.
They also have a Kafka-esque "clean-out fee." Usually a storage facility's clean out fee is a payment you make if you don't sweep up, or if you leave something in there. Their "clean-out fee" is a fee they charge you after you close your storage unit, for leaving things in there. So, they never clean it out, and then they just keep charging you a fee (On top of the normal rent) and they don't close your account (because it's not empty). It's just an extra charge that makes absolutely no sense. Even if the staff misunderstood the company's policy, it is still the policy they are enforcing. (I am being generous by hoping it was a misunderstanding)
FYI, a 10' x 15' that in Jul 2021 was opened at $354 became:
March 2024 - $590
June 2024 - $699
Dec 2024 - $802 !!!!!
A different 10x15 began as $390 in April 2021 ended in Oct 2023 at $549
Again, there is no situation where you should be using them. No storage facility is great, but please respect yourself and your belongings enough to keep them out of here. You'd just be throwing money away. Your stuff is safer thrown onto the subway tracks because it's just as filthy, but it's harder for people to steal it.
So many memories here.
I have been with this storage facility for 6 years. If a problem ever arises the general manager is always attentive to any concerns that you may have and very is helpful as well. This makes the experience of renting in Public Storage all the better!
Ashley was great and helpful!!
I was impressed by Roniels expertise and attention to detail. He explained all the options and features clearly, making it easy for me to make an informed decision.
Great timing and skillset! Amazing team!!! Jovan and team were the best!!!
I did NOT have a great experience at the storage unit I don’t know if i can believe the “5 star reviews” so be careful and don’t give your money to this place!!
No recomiendo este lugar te roban tus cosas y después intentas ablar con el manager no te resuelve nada. 👎. Deberíamos juntarnos todos los que Allan sido estafados por este lugar para que lo sierren
Be careful
They steal from your units!
If I can give 0 star would be better. Why? Cause that’s my first time winning an auction and when I went to the unit after I paid it was almost empty you can tell with the pictures. I report immediately with the workers and they tell me I have to speak with the manager on the next day. Now manager tell me that I cannot get any refund cause I take stuff (I only bring 2 shopping cars ) and both I take empty.
Excellent Customer Service and Secure Facility
I recently rented a unit at Public Storage, Southern BLVD, and the customer service exceeded my expectations. When I walked in, she GENISHA was friendly, professional, and attentive. She took the time to answer all my questions, explain the pricing clearly, and even helped me choose the right unit size for my needs.
The facility is clean, well-lit, and feels secure, giving me peace of mind when storing my belongings. I also appreciated the flexibility of their hours and the ease of access to my unit.
GENISHA at Public Storage at Southern BLVD made the process seamless and stress-free. I highly recommend their services to anyone needing reliable storage and excellent customer support!
Roniel was very helpful and provided good information in regards to my inquiries . He provided a detailed explanation and a friendly interaction.
Do yourself a favor and do not store your belongings here. I've had the unit for a year and the price has increased THREE times (less than 6 months each time). The customer service in the facility and via the phone line/corporate is trash. Their way of working with you on the increase is to offer you a month at the current price you're already paying, while constantly telling you about the market increase. Even to downsize units in the same facility, they want to charge administrative fees. The floors are in fact, NOT climate controlled - especially in the summer. Moving my stuff out expeditiously.
Roniel was very helpful and provided good information with pricing. He answered all the questions for the services I was inquiring about!
I’ve had my storage unit since August 2023, and every time I had any encounter with the staffing, it’s rude. The rent also has increased twice since. I had found my items being destroyed by the rats infested in this facility. As of November 5th 2024, I visited my storage unit to take some items out, and I noticed that it was broken into. Thousands of dollars in purchases were stolen out of my unit. I’m currently going on day two awaiting for police so I can make a police report. I would not recommend wasting any money to rent at this location. It is very disgusting and the staff are not respectable or have any customer service skills at all. Beware. #storagenightmare.
The Southern Blvd Bronx Public Storage facility is extremely and stuffy, particulary the 7th floor. No one on the staff could change this poor climate control condition. A fellow customer was moving out necause his item were ruined by the extreme heat,, and subsequent mold.. The fan on the 7th floor does not provide any breathable air and there are no windows at all, for relief I do not have any reasonable, or tolerable access to my belongings at this point in my 10x5 room. The stifling heat has been the same for the ,entire summer, again this year. Despite these undeniable facts, the customer service representative who I also reported this to, claims there is nothing they can do. The text chat representative claims it's ultimately up to the facility Team Manager, clearly already knows of these abhorrent connitions. The staff I spoke to avoid, or dread having to work even briefly, on the 7th floor.
To add insult to injury, my monthly bill has ( as of Nov 2024 ) demands an outrageous, and undeserved 25% increase for the current month. Note that the current rent is already 110% higher than my original move-in rent of a couple of years ago. Which was $86.00. Now management is requesting $170.00 per month. My advice to Anyone shopping for storage is to Avoid this Public Storage place.
Back in September I booked and moved my belongings into a storage unit for the first time. It was a little nerve-wracking as I had the grand idea of booking online and trying to find the unit on my own. I originally booked one unit here and when I realised I wasn't going to be able to fit everything in that one unit I went and asked for Roniel's help and he found me a second one. He was so attentive and helpful. He figured out the best one for me, made sure I got a bottom unit when I expressed my concerns with climbing a ladder, and showed me exactly where to go and how to get there. Everything went so smoothly and I didn't feel at all stressed or anxious with this second unit. I really appreciate his help!
Elvin was the easiest to work with. Helped me get my spot in less than 10 mins. It was a pleasure
Rat infested, i did a move out today 10/26/2024 and they gunna say make sure it’s clean so i go and all my bins and boxes and my dressers and mattress had rat poop on it !! I pray i don’t get sick but everything is getting sanitized i took pictures !! My thing is i pay all this money a month to keep my things safe and stored but obviously it wasn’t safe because rats was running all on my stuff
I had a wonderful experience with Genisha. She was very helpful and courteous. She's a keeper.
Portia was very helpful thankyou
I’ve been to other storage places but this one has the best staff! Thank you to Roniel for sharing the information clearly and helping find the best unit for my stuff. His service was a 5/5!
Thank you Elvin. You should get 10 stars for the service I received.
Elvin had excellent customer service and found us the best space possible
Marcus was very helpful thank you
Everyone here is super nice and helpful. The first time I came I had theeee best attendant who was so helpful and explained everything about my unit to me. Today I had Roniel who again was super helpful and made my process of selling my couch quick and painless. Highly recommend!
Excelente
Roniel muy capasitado
Janeen was sooo amazinggg!! Very helpful and patient. Answered all of my questions to the T. Her step by step instructions were on point.
Thank you so much Janeen!
Thank you for the amazing service Genisha
Portia thank you for your help
Thank you Genisha for the amazing service.
Thanks janeen she is awesome.
Portia was very helpful at southern thankyou
Thanks You Genisha for 20 Star customer service.
Coming all the way from Connecticut Genisha definitely was able to assist me in ways that really helped me for starters I made a mistake by picking the wrong locker and she was able to update the information and get me a new locker also she showed me a few different options and was very nice too me
Kristen showed me all the perks and different sizes
We went to this location to see if we wanted to rent a storage unit. As soon as we arrived we were greeted by Kristen, who was very pleasant, and helpful. She is the perfect example of how a person working in a customer service job should work. If she is not a manager in that role she definitely should be! I truly hope that employees there are treated well with great benefits, they must be able to have a stoʻrage unit at no cost, because Kristen is someone that ai would hire to work the front desk at one of my animal hospitals starting her at $28 an hour.
She took the time to show us all of the available units in the size we were looking for explaining every single last detail. After we chose a unit she took the time to show us how to work the elevator, download the app, and work the lock to the unit we selected. I would highly recommend this location, soley based on the experience we received when we were helped by Kristen. If they don't get this employee on their manager team, they are missing out and may loose an amazing employee, someone will pay her big bucks for that level of customer service that is so rare these days.
This location is great! Portia helped me SOOO MUCHHH! She is very kind, patient and helped me make my move into my storage smooth and easy. Thank you Portia for being an awesome person and a great representation for Public Storage!
Kristen helped me get a space that was close by
Kristen was very helpful and kind very good service
Kristen was kind and helpful with getting my app set up
Love this storage spot, we have been a part of it for a couple of years, staff looks for ways to help, love Tenisha think she is amongst the best
This a great storage spot, the reps who work there always look for ways to help, very polite, special recognition for tenisha
Kristen was friendly and helped me get a space to store
Kristen was nice and helpful
Overall great place to store your things. The staff here is very knowledgeable and will answer any question you have. I want to thank Janeen here for helping me choose the right size for my things. Definitely recommend.
Thank you Genisha Portia and Janeen you ladies are the best
I had the pleasure of working with Lexus during my recent visit to the store. Lexus went above and beyond to assist me in selecting the perfect storage unit. She patiently showed me several options, explaining their features and benefits in detail. Her professionalism and knowledge made the decision-making process smooth and enjoyable. Additionally, the manager was also very helpful and courteous throughout the entire experience. Overall, I highly recommend
Elvin and Janeen were super helpful and the made a complicated situation much easier.
Great great service great people Janeen Elvin genisha portia thanks for everything guys 🔥💪
Thank you genisha and Elvin for the amazing service
Portia was so helpful got me in and out thank you so much!
Couldn’t have asked for better service!
I came into the southern Blvd location today and lexus gave good service and hospitality
Great experience opening my storage here. Janeen was very polite and showed us different options. She was also very patient with showing us how to download the app and helping us to set up our payments. Would definitely recommend!
Thank you Lexus for your amazing service
Thank you Lexus For your services
Thank you Genisha you are amazing
Thank you Lexus for excellent customer service
Thank you Lexus.
Will highly recommend for all to go to Genisha. She is very fast paced, has outstanding customer service, and amazing work ethics.
Thank you Janeen for the amazing service
Top notch
I wanna thank David at Public Storage for all his help. He took me to see multiple units until I was satisfied. He’s definitely knowledgeable and I appreciate his help.
Genisha has been one of the best and amazing employees. Very polite, great work ethics, great customer service, and very fast paced. Will highly recommend anyone to go to her!!
David’s customer service is great ! Fast and efficient.
Thank you genisha for your patience and expertise.
very good service. Thanks for your attention.
im very much appreciative for the David customer service, he made sure i was comfortable enough with my storage space very much understanding made sure i was good to go with every information and he made me feel very much comfortable with booking a unit here at public storage . Very much happy
Came today and when you come here make sure to go to Janeen very friendly and lovely throughout the whole process glad I came to the right storage place!!!
Thank you Genisha for excellent service 10’s across the board
Thank you Genisha for the excellent customer service. The facility was clean and smelled great.
Thanks Doug for helping us set up the app
I want to start off by saying this facility is a very large facility, and the staff here does an amazing job with cleanliness considering how big the facility is. That being said, this morning I happened to rent a sizeable unit. Genisha was very helpful with the procedures to not only get into the unit, but also went above and beyond with accommodating needs that I had with my unit. I recommend anyone within the area, if you’re looking for self storage, great prices and superb customer service, Public Storage is the way to go!
This place is infested with mice. They were coming out the unit as I moved my stuff around the staff are rude as hell and ask customer if they can leave a review as if they were the customer to insure good reviews
Thank Genisha you are simply amazing. I am always greeted with a smile and she has been given excellent customer service for years
This storage facility is dirty, some of the staff is rude, and there is only one elevator for this 8 floor facility. The price for what you pay is not worth it, especially when they raise your rent EVERY THREE MONTHS! There are better Public Storage facilities if you’re willing to go deeper into the bronx.
My husband and I came to open a storage unit today and we got David’s help . The service my husband I received was amazing and refreshing. It can be a nervous experience or process to open a storage unit and David made sure we made the best decisions possible for our storage needs. Also thoroughly explain our dues and expectations of us as customers and benefits from using this company. Come see David for a great start to your storage journey.
367 Public Storage, Southern Blvd, Bronx Ny is the best. It was my first time having things in storage, we went to two, Storage for price etc., before this one.was found and they were horrible, smelly, it made congested being an asthmatic. However, when we came to this one, it was Super clean and my lungs did not act up. Not to mention, one staff was so efficient and the other staff was kind. However, Ms.Jenin, the Supervisor is the one who handled and communicated the most. Ms Jenin is respectful in communication, very kind and explains so well. I recommend this storage. It is the best.
During my visit today I had quite a few questions and wasn’t exactly sure about what I wanted or needed to do. After sorting through and answering all my questions David was extremely helpful in downsizing my unit and explaining all the information to me with great detail. The trip was a success, I was able to cut my bill in half and still accommodate all my belongs into the next unit. Thank you again!
Excellent service
David did was extremly helpful and was able to answer all of our questions. Thank you!
Portia gave me good customer service. Thank you
Going to this location was the best experience especially with David he gave me and my husband such good information. He was very informative 👍. And very funny I would recommend this place and if you go ask for DAVID.
DISGUSTING, THEY HAVE RATS
John & Alysha were great !! They both were super helpful , kind & patient !
I was assisted by portia on getting my storage unit set up and she was very nice and helpful and answered every questions i had….need more people like portia in public storage
I would like to thank the whole staff at southern Blvd but specifically a than you to Portia for all her help and assistance thank you
Jose best guy thanks
Yes I came into today to rent a second room and john helped with all my needs he has great customer service skills every public storage need a john
Thank you Genisha for always taking the time to help me all these years. I appreciate your knowledge and willingness to help
The staff was very helpful and on point .
Thalia Did a great service good customer experience.
Just got a space today and it went great genisha (hope I spelled right)was just a pleasure to deal with. She showed us the space gave us all the info we needed and we were on our way. 👌🏻
I thank God I went to this storage….price and location is great…the staff was very helpful and courteous….I trust them with my storage…GREATLY RECOMMEND
Thank Genisha and Portia you ladies are amazing
AMAZING was literally AMAZING. Once I walked in, she greeted my husband and I. She made sure to provide us with all the relevant information we needed. We didn’t even need to ask any follow up questions. If you’re to go into this establishment I would recommend her!
Thank you Genisha for being patient and going over everything with ke.
Doug was great!!
thank you Genisha you deserve 10 stars
Always a breeze, best to get there when they first open so its an easier process of getting in and out
Portia was very helpful and kind.
Very helpful and professional he also had a good attitude I will recommend this storage to anybody
Genisha deserves 10 stars it was group effort to get this storage and setup the app. Everyone was amazing and patient thank you Portia, janeen and John. Your kindness and patient made my day.
Portia was helpful thank you so much Portia !!!
Great customer service
Great place
Portia was very helpful and kind she took her time and made sure we understood everything before leaving. Thank you Portia
Great customer service, resolved the problems
I must say Talia and Janeen are very kind and helpful. I was able to look a NUMERUS AMOUNT of rooms to finally find the one that was suitable for me. When I was then told that my id NYC was not able to be taken. So I had to get my man to come and put it in his name. So he then proceeded to pay for a totally different one on line. Janeen called and explained what happened. I went back the next day and they were able to transfer the payment to the room I wanted. This is definitely a 5star. Experience. The price is great. And the place is definitely secure. If you need storage in the south Bronx I suggest using public storage on Southern Blvd.
Jhon is a very good helper .
Thank you Genisha, I was having trouble with my space and you did everything you could to help la.I appreciate it
She was kind and very professional great customer service I'll recommend it to anybody
I came to your facility last night to inquire about a space and I meet the most helpful employee named John he took me to see different size spaces explained everything and because of John I will be moving in on this Sunday thank you John
Thank you Genisha you made my experience amazing.
Ms. Geisha, she was so helpful showing me the unit and teaching me how to unlock the elevator. She was also very helpful teaching me how to use the app.
The team is always friendly and informative. Willing to help to the best that they can! I’ve been a customer for a year here and know I made a great decision. The storage space is always well maintained and clean.
John was very helpful with everything and explained everything
Thank you genisha you madera this process a breeze
Thank you john for always helping me out since the day I moved in john has great customer service thank you john ,Portia ,genisha , great team
Amber and John were so great, super helpful and great customer service. Recommend to everyone.
David helped me and was able to answer any and all of my questions with no issue. Keep it up.
Genisha helped me with all my rental needs thank you public storage needs a genisha in every location
Portia is the Best customer service she is always willing to hello and answer any question i May have for my account
John anda Portia are so helpful yo me anytime i hace any questions i know i can go to them thanks You John anda portia
Thank Genisha you are amazing!!!!
Muy buen servcio y una persona muy servicial el manager john
Everytime I go to public storage I go to see shaakira, she is very patient and always answers my questions
Thank Genisha you gave 10 star customer service.
My experience with public storage has been very good. I had no problem with getting my rental, the price was great and the employee's were very helpful and friendly, I recommend this company if you need storage I feel that my belongings are safe.
Great people to help very clean place
I would like to thank shaakira for her assistance. She was very patient, answered all of my questions. If you are storing at the southern location ask for shaakira she is a gem
Saphire & shaakira were absolutely amazing in assisting me. They were very informative and professional . I felt comfortable speaking to them about my new storage Unit as they were very welcoming. I will definitely recommend this site and staff to my colleagues and friends. Thank you so much again
Excellent service. And props to John for helping me out.
Thank you Genisha you just made life easier with the app
Saphire was awesome, very patience and loving. Thank you I got my storage because of you ❤️🧡💛💚
Shaakira was great and excellent with us and her vibes and energy was great ☺️💪🏼. She was a 10 out of 10
John helped me with my rental and I must say i couldn’t be happier with the service John gave me he is amazing and great customer service
I just have to say sapphire was an amazing person with customer service she was polite and had a lot of patience with me. I just want to say thank you to Public Storage for having an employee like her.
Saphire , excellent 👌 service, well informed and very helpful.
Saphire y genisha gracias por todo
Es buen servicio y me atendido bien .
Was at the storage space with a friend today. He was struggling to get his storage open. A storage staff member John, came to assist. John was very patient, understanding and helpful. After assisting opening the space he stayed a bit longer in case we had any question or needed further assistance. I recommend this facility to anyone looking for thoughtful customer service.
Shoutouts to John, his customer service is definitely 5 stars. He was very respectful, friendly, helpful, & patient. He explained every detail of the process to me as well answered every question i had. Thank you John you were amazing !!
A big thank you to saphire & Genisha. I was hopeless and they were both very patient and made sure i understood the entire rental process. They answered all my questions without hesitation would really recommend their customer service to family and friends keep up the great work ladies
Had a great experience here due to an awesome worker named Saphire. She was here to help when I first came here and on my departure. Great communication skills and always went the extra mile for the customer when others wouldn’t. Thank you to the storage and for the workers.
I was giving these people over $3,000 a month in rental fees and vacated all 8 of my medium to large units. Corporate, you can thank the nastiest manager I've ever encountered, Genice and the District Manager, Sam, who also "encouraged" me to pull all my business. This is what they do. Don't think because you pay your bills, that your unit won't be locked. These two play a shady game and want access to your belongings. I strongly suggest avoiding doing business with this company. Sam has dominion over all the Bronx locations, including Gerard Avenue and Southern Blvd.
Shakira & Saphire
I got a storage Unit today 3.25.23 and John was amazing I feel all public storages need a John.
Sapphire was very attentive and answered all my questions. Very satisfied for now.
Thank you genisha janeen and fahrod you were amazing and very professional keep up the good work
Thank you Genisha, shaakira and John for all your hard work. Southern Blvd is the best
Saphire ,amazing young lady was going to withdraw and she convinced me to do bussness with public storage ,she a keeper.
Shaakira was very helpful
Yes I was assisted by Ms.Sapphire and Sharkia and the assistant was amazing.
Great service! John was amazing. Answered all my questions and was very friendly. Great customer skills.
Geisha thank you for the very nice service
Muy buenos y amables
First time ever getting a storage unit & I decided to go with Public Storage at 367 Southern Blvd. The customer Service here was excellent, Saphire took really good care of me, gave me the best price for what I needed and went above and beyond. Saphire had a lot of knowledge and made renting a storage unit as a first timer such a breeze !! Soooo thankful for her help! Would 100% definitely recommend her service & this location to family & friends!
Thank you shaakira your kindness pays off not to mention everyone is very professional there please rent there! What an amazing team everyone is so nice
John was knowledgeable very pleasant made you feel comfortable and explained everything in great details
Thank you
Shaakira amazing experience today thanks for helping me and making me laugh great pleasure doing business with you, John thanks for translating and helping shaakira out great tram player
John ,terrance,shakira was amazing. I was greeted with respect and didnt have to wait for good service. They made me feel welcomed. I WOULD RECOMMEND THIS STORAGE UNIT TO ANYONE THATS NEEDS !
Happy with my space. I want to thank Sapphire and Terrence for their help on making my Transition so much easier.
What an amazing team thanks guys for the help, John shaakira Terrance
Jonh muy buen servicio
Saphire ..IS EXCELLENT AND HARD WORKER, VERY FRIENDLY AND INTELLIGENT. THANK YOU .
Thank you Genisha and the whole staff you guys are the best
Genisha you are the bomb. I've been coming here for years and you always look amazing and giving amazing customer service.
I love this Public Storage placed.
Thank you Genisha for helping me set up the app.
Thanks for the excellent work shaakira, you are very helpful! Great job I had a great experience Everyone is so nice
Shaakira is a great worker very helpful thank you
Thank you ladies for all your help. Genisha shaakira shawayna you ladies were amazing great customer service.
Everyone at this location was extremely helpful. They took great care of me under a time sensitive situation. Doug and Terence were especially helpful.
Thanks dor the excellent service shaakira
Tiffany welcomed us and was very helpful to getting us the best service possible. Would recommend 10/10🔥🔥🔥
I would love to take this time to shout out to Terrance of the Southern Blvd Location Property #25747. His personality and professionalism is why I will always wait for when he works. I've been a customer for 9yrs and no has done what he has done. He made navigating very easy.
Thank you Genisha and Anthony you guys are amazing!
I love shiniesha she was so helpful, quick and efficient. I loved her energy and she helped get me everything I needed for my stay. I definitely will be recommending public storage to my family and friends.
Thank you genius’s for helping me setup the app
Thank you precious good luck.
I am very comfortable for the service at public storgae
Genisha was the best!!! She took her time and assist me with the best storage space. She was very nice and helpful!!!! She’s amazing!!! Thank you for your help, I appreciate it!
Genisha was very professional and informative.
Thank you Genisha and Shaakira. You ladies have excellent customer service. I felt welcomed from the time I walked in. Thank you ladies for making this process easier than I thought it would be. I give u 10 stars.
Shaakira was very helping. I enjoyed my experience she was very nice. She helped me with my storage needs
With my first time visiting Public Storage, Shaakira gave an outstanding customer service. Made me feel like a valued customer as a first timer here. Thank you! Again Shaakira. Really Appreciate your help.
Went to my storage unit and and told I couldn't go to my unit because the elevator was down and there was no access to the floor. If a work order was put in for two days to fix the problem dont you think you should notify your customers.. Very unprofessional . So how do I get compensated for wasting my time going there. I'm waiting for the manager to call me back 5 hours later.
Tanaysha was very helpful. Thank you so much. She made my move in easy and smooth. She is the best. Thanks again Tanaysha
Genisha was the person who helped assist my unit services and she was amazing and had me in and out like I preferred.. thank you genisha
Genisha ellis is amazing she made sure i received everything i needed… appreciate her hospitality is remarkable thank you genisha
Always a good experience
Tanaysha took very good care of me her Patience is one out of a 1000. I appreciate her services God bless 🙏🏽
I adjusted my review after having a positive conversation with Mr Rivera, District Manager of PS. He explained to me some policy rules in regards of concerns using PS for 7 years. I was able to express the positives and negatives. I will let ppl decide if they want to use PS but only saw it fair to adjust my review after my conversation with Mr Rivera.
The rep was amazing! Kind soft spoken well mannered very detailed and very very respectful… I would highly recommend this place just because of The rep that took very very good care of us… thank you kindly. By the way her name is Kristen…. Again Kristen was simply AMAZING!!!!
Amazing experience from Genisha.
I had a wonderful experience dealing with a woman Genisha at this location. She was so knowledgeable, friendly, and courteous. She went above and beyond to help me and my father. If you are renting storage space this is the place to go, ask for Genisha if she's around.
Hey my a new client at Public storage and I have a good day coming to in to meet a worker of yours named tanaysha w. She has excellent experience and very good communication skills please give her a raise she really deserves
So had excellent customer service from Chivonnie at public storage at 367 southern Blvd . Bronx NY10454
Upon entering public storage I was immediately greeted by a very knowledgeable staff member by the name of Shaakira. Who then after my multitude of questions agreed to take me on a detailed tour of the storage units that I was interested in. After the tour, I was satisfied and immediately purchased a unit. Thanks for everything
Much Love
Mr. Powell
Great service! Dashawn was very helpful with showing us around and answering all our questions. 👍👍
Truly find any other storage location for your items.
When I moved in, the large elevator for furniture wasn't working. When I returned the dollies at the end, we learned that one of the employees had given my dad's license to another unit renter who lived in deep Brooklyn, and had to go meet the woman on my own dime to retrieve it.
I got a call 2 days later after it rained to say that water had gotten into the building and affected my unit.
I would NOT under any circumstances recommend this location or company.
Thank you the Amazing Genisha you made this process smooth and easy
Today I rented a storage unit with Shaakira and I must say she was the most delightful helpful person I have bumped into in a while. She was extremely courteous and helpful. She offered me a bottle of water and walked me through the process of picking the perfect unit with patience and pleasure.
Kristen was great very patient and helped me get the best size space for my rhing at a great price
AMAZING was super helpful! She provided us with options and even helped us save a few bucks which was a main concern. Thank you so much for being so kind and polite!
Public Storage is real cheap at the first of the month. Isn't that great people's.?
Tanaysha was so helpful. Thank you so much.
Shaakira was very helpful and kind,she was very patient and helped me with my storage needs
Tanaysha was very helpful during the process of moving into my storage unit. If you choose public storage come to the one on Southern Boulevard in the Bronx, and ask for Tanaysha. She will be happy to assist you!
Thank you Tanaysha , Genisha & Sharrika for all your help. You girls are the best
Maria was very helpful great customer service that's for sure....been in this place so many times n never got the service we received today. GREAT JOB GIRL KEEP IT UP.
Tanaysha was great. Thank you. Ask for her. She is amazing
Tanaysha is helpful.. I loved her services
She is the best one
Thanks Tanaysha for your help. You were amazing. You made me laugh and smile. Thanks for fitting me in my unit perfectly
Kristen was very sweet and help me with all my storage needs!
Great storage and help from chivonnie
Genisha you are amazing!
Th a nk you Genisha your customer service deserved more than 10 stars. Thank you again.
Chivonnie customer service was great and helpful,
Nice and clean storage.
Excellent service from Dashawn thank you.
Tanaysha is friendly, professional, and very helpful. She helped me move into my unit by giving me detailed instructions from beginning to end. She even has style! Hair was on point and she literally wore the perfect footwear to match her gray & orange P.S. Uniform. What was so cool was how I was personally greeted by the keypad after she showed how to input my access code for the elevators.
The ratings are real! My experience was great! Thank you Tanaysha!
Kristen was amazing worked with my to find a good deal for the stuff I'm storing, coming back to get her help tomorrow for my mother's storage space!
Thanks shaakira for helping me install the app and showing me how to use the kios
Great staff Chivonnie was very helpful and informative.
Shaakira was very helpful witj helping me pick my storage. Very helpful loved the exprence
Kristen help me get a amazing deal for my rental she was nice and patient and walked me through the whole process!
Letica
Thank you Tanaysha for helping me get a good unit for a real cheap price. Thank you again
Leticia did my rental and her customer service is great. She is so patient and kind. I loved her!
Leticia was great. She helped my dad find a space that he really needed. She is the best come and ask for her!
Thank you genisha for your professionalism and patients.You made a stressful situation smooth and easy. thank you again.
Leticia helped me with my rental and she was amazing. She showed me multiple spaces and made the process so easy. She is great!
Leticia helped me in the office today with some very important things. She is amazing, patient and has great customer service!
I had a great experience thanks to Chivonnie!!
Thanks Tanaysha for helping me today. You were so helpful.
Very helpful staff… Thank you Tanaysha!
Shaakira and Genisha thank you thank you so much I cannot believe the service you ladies have given me you guys are beyond your job if I knew the boss I would ask them to give you a raise they deserve it very nice ladies thank God thank you again ladies.
Leticia helped me with my rental. Her customer service was great. She explained everything to me perfectly and everything was easy.
Tanisha was so helpful. Thank you so much. Ask for her when you go
Dashawn helped me out with my move and delivered great service. Thank you Dashawn
Thank you Tanaysha for helping me find a perfect unit for me and my family. You are best.
Chivonnie thank you for helping me find a space that fits my needs. You have great customer service I'm really happy that you helped me.
I have wonderful 👍 person to deal 🤝❤️
Man, Leticia was the bomb!! Friendly, knowledgeable, understanding and compassionate, she is the model employee every employer should have. Great job, keep it up!
Kristen is fantastic she help me get a great unit at a real good price and she was very kind and walked me through the whole process
Thank you Tanaysha for helping me transfer my unit to a bigger one. You was so helpful and patience with me. You were the best.
Chivonnie was a great help to my first storage experience. She helped me to find the perfect size for my stuff. I definitely would recommend coming to this storage.
I was offered a low rate and i didnt know why till after a month or so in, this place as nice as it looks doesnt really have much else but storage. Barely a restroom, no where to throw out any unused storage with fees waiting for you going from $200. They have no ramp for anything heavy you cant use the elevator for elderly to help load things up. so yea
The service was awesome 👌 Thank you Chivonnie for finding me a space at a great price.
Gentleman Dashawn was very helpful assisting me move in today. thank you!
I came into this location and was greeted by the dream girls amazing Genisha, Portia and tanaysha. These ladies were amazing from the energy when I walked in to showing me to my unit because I did a erental. thank you ladies!!!!!
Kristen was nice and helpful. She helped me get a great storage space with a good price. And she sold me on all the benefits of storing with public storage
Amazing-Genisha, Tanaysha, & Portia were extremely helpful & welcoming. Definitely deserve a raise, if i do so say myself!
I came into public storage the other day and was so happy to get help from Tanaysha. She made sure to find me the perfect space for my belongings. She was so kind and sweet. Thanks again Tanaysha
She give has the best constom service we never had before. If all costome care was like her that will be great
Kristen was awesome. She was helpful, courteous, and was able to take care of all our concerns/questions.
Rented a unit at 367 Southern Blvd in the Bronx and within six months they raised my rent by $79.00 more per month. That's too high. Unless you're rich, you'll lose your stuff in no time here. Multiple calls to Customer Service are no help. Not worth trying. I removed my personal information in the image provided, but this is the email from them. My rate was $202 in February to $281 in March 2022.
Expect LARGE rental increases in a very small amount of time.
Kristen was great and help me rent a space easily in store with her!
Thank you Tanaysha for your help. You are amazing
Leticia helped me with my move in process and she was amazing. Her customer service was amazing she is highly recommended.
Clean quiet convenient
Shaakira was very helpful gfeat customer service. Thanks for the help.
Chivonnie thank you thank you 👏🏻👏🏻👏🏻
I was referred to this location in search for a potential storage space. Leticia helped me out by giving me information and showed me a couple of spaces. Leticia was wonderful and professional. This location is well maintained and very clean. I was impressed by the knowledge Leticia had on storing and about the erental for when I am ready to move in.
Service was very great with leticia ...
Leticia was amazing! I walked in having questions about the erental process and she was very helpful. I will definitely keep storing here. She is highly recommended!
Shaakira and letica was very helpful. My storage unit was opened and they helped me out by calling me. Good thing they called because I was on my way to Jersey
Thank you Portia and Genisha you ladies were a great help.
The staff is very excellent! They answered all my inquiries professionally and efficiently. I would recommend this facility to anyone looking for storage space. Leticia, Hsaakira and Chris are the best, thank you ladies and gentleman!