Public Storage Self-Storage Units at 367 Southern Blvd, Bronx, NY

Thank Genisha I can't see and you took your time setting up the app to assist me.

Doug was great!!

thank you Genisha you deserve 10 stars

Always a breeze, best to get there when they first open so its an easier process of getting in and out

Portia was very helpful and kind.

Very helpful and professional he also had a good attitude I will recommend this storage to anybody

Genisha deserves 10 stars it was group effort to get this storage and setup the app. Everyone was amazing and patient thank you Portia, janeen and John. Your kindness and patient made my day.

Portia was helpful thank you so much Portia !!!

Great customer service

Great place

Portia was very helpful and kind she took her time and made sure we understood everything before leaving. Thank you Portia

Great customer service, resolved the problems

I must say Talia and Janeen are very kind and helpful. I was able to look a NUMERUS AMOUNT of rooms to finally find the one that was suitable for me. When I was then told that my id NYC was not able to be taken. So I had to get my man to come and put it in his name. So he then proceeded to pay for a totally different one on line. Janeen called and explained what happened. I went back the next day and they were able to transfer the payment to the room I wanted. This is definitely a 5star. Experience. The price is great. And the place is definitely secure. If you need storage in the south Bronx I suggest using public storage on Southern Blvd.

Jhon is a very good helper .

Thank you Genisha, I was having trouble with my space and you did everything you could to help la.I appreciate it

She was kind and very professional great customer service I'll recommend it to anybody

I came to your facility last night to inquire about a space and I meet the most helpful employee named John he took me to see different size spaces explained everything and because of John I will be moving in on this Sunday thank you John

Thank you Genisha you made my experience amazing.

Ms. Geisha, she was so helpful showing me the unit and teaching me how to unlock the elevator. She was also very helpful teaching me how to use the app.

John was very helpful with everything and explained everything

The team is always friendly and informative. Willing to help to the best that they can! I’ve been a customer for a year here and know I made a great decision. The storage space is always well maintained and clean.

Thank you genisha you madera this process a breeze

Thank you john for always helping me out since the day I moved in john has great customer service thank you john ,Portia ,genisha , great team

Amber and John were so great, super helpful and great customer service. Recommend to everyone.

Thank Genisha you are amazing!!!!

John anda Portia are so helpful yo me anytime i hace any questions i know i can go to them thanks You John anda portia

Portia is the Best customer service she is always willing to hello and answer any question i May have for my account

Genisha helped me with all my rental needs thank you public storage needs a genisha in every location

David helped me and was able to answer any and all of my questions with no issue. Keep it up.

Muy buen servcio y una persona muy servicial el manager john

Everytime I go to public storage I go to see shaakira, she is very patient and always answers my questions

Thank Genisha you gave 10 star customer service.

My experience with public storage has been very good. I had no problem with getting my rental, the price was great and the employee's were very helpful and friendly, I recommend this company if you need storage I feel that my belongings are safe.

Great people to help very clean place

I would like to thank shaakira for her assistance. She was very patient, answered all of my questions. If you are storing at the southern location ask for shaakira she is a gem

Saphire & shaakira were absolutely amazing in assisting me. They were very informative and professional . I felt comfortable speaking to them about my new storage Unit as they were very welcoming. I will definitely recommend this site and staff to my colleagues and friends. Thank you so much again

Excellent service. And props to John for helping me out.

Thank you Genisha you just made life easier with the app

Saphire was awesome, very patience and loving. Thank you I got my storage because of you ❤️🧡💛💚

Shaakira was great and excellent with us and her vibes and energy was great ☺️💪🏼. She was a 10 out of 10

John helped me with my rental and I must say i couldn’t be happier with the service John gave me he is amazing and great customer service

I just have to say sapphire was an amazing person with customer service she was polite and had a lot of patience with me. I just want to say thank you to Public Storage for having an employee like her.

Saphire , excellent 👌 service, well informed and very helpful.

Was at the storage space with a friend today. He was struggling to get his storage open. A storage staff member John, came to assist. John was very patient, understanding and helpful. After assisting opening the space he stayed a bit longer in case we had any question or needed further assistance. I recommend this facility to anyone looking for thoughtful customer service.

Saphire y genisha gracias por todo Es buen servicio y me atendido bien .

Shoutouts to John, his customer service is definitely 5 stars. He was very respectful, friendly, helpful, & patient. He explained every detail of the process to me as well answered every question i had. Thank you John you were amazing !!

A big thank you to saphire & Genisha. I was hopeless and they were both very patient and made sure i understood the entire rental process. They answered all my questions without hesitation would really recommend their customer service to family and friends keep up the great work ladies

Had a great experience here due to an awesome worker named Saphire. She was here to help when I first came here and on my departure. Great communication skills and always went the extra mile for the customer when others wouldn’t. Thank you to the storage and for the workers.

I was giving these people over $3,000 a month in rental fees and vacated all 8 of my medium to large units. Corporate, you can thank the nastiest manager I've ever encountered, Genice and the District Manager, Sam, who also "encouraged" me to pull all my business. This is what they do. Don't think because you pay your bills, that your unit won't be locked. These two play a shady game and want access to your belongings. I strongly suggest avoiding doing business with this company. Sam has dominion over all the Bronx locations, including Gerard Avenue and Southern Blvd.

Shakira & Saphire

I got a storage Unit today 3.25.23 and John was amazing I feel all public storages need a John.

Sapphire was very attentive and answered all my questions. Very satisfied for now.

Thank you genisha janeen and fahrod you were amazing and very professional keep up the good work

I want to say thank you to John & the staff at the Southern Blvd. I am a customer of Extra Space across the street, i will be moving my things to Public Storage. Yesterday i went to look at the location, while in the office i asked many questions, and they were answered. I didn't feel silly asking my questions regarding the space, John was very polite, helpful and he answered every question i had. Thank you so much. Will see you all soon.

Thank you Genisha, shaakira and John for all your hard work. Southern Blvd is the best

Yes I was assisted by Ms.Sapphire and Sharkia and the assistant was amazing.

Shaakira was very helpful

Saphire ,amazing young lady was going to withdraw and she convinced me to do bussness with public storage ,she a keeper.

Great service! John was amazing. Answered all my questions and was very friendly. Great customer skills.

Geisha thank you for the very nice service

Muy buenos y amables

I have been with this storage facility for 4 years and I’m happy with the acknowledgment that I received for being with them for so long. I received a discount and my concerns were really taken into consideration I greatly appreciated that type of customer service and acknowledgment and look forward to remaining a customer of public storage.

First time ever getting a storage unit & I decided to go with Public Storage at 367 Southern Blvd. The customer Service here was excellent, Saphire took really good care of me, gave me the best price for what I needed and went above and beyond. Saphire had a lot of knowledge and made renting a storage unit as a first timer such a breeze !! Soooo thankful for her help! Would 100% definitely recommend her service & this location to family & friends!

John ,terrance,shakira was amazing. I was greeted with respect and didnt have to wait for good service. They made me feel welcomed. I WOULD RECOMMEND THIS STORAGE UNIT TO ANYONE THATS NEEDS !

Shaakira amazing experience today thanks for helping me and making me laugh great pleasure doing business with you, John thanks for translating and helping shaakira out great tram player

John was knowledgeable very pleasant made you feel comfortable and explained everything in great details Thank you

Thank you shaakira your kindness pays off not to mention everyone is very professional there please rent there! What an amazing team everyone is so nice

Happy with my space. I want to thank Sapphire and Terrence for their help on making my Transition so much easier.

Jonh muy buen servicio

What an amazing team thanks guys for the help, John shaakira Terrance

Saphire ..IS EXCELLENT AND HARD WORKER, VERY FRIENDLY AND INTELLIGENT. THANK YOU .

Genisha you are the bomb. I've been coming here for years and you always look amazing and giving amazing customer service.

Thank you Genisha and the whole staff you guys are the best

Thank you Genisha for helping me set up the app.

I love this Public Storage placed.

Thanks for the excellent work shaakira, you are very helpful! Great job I had a great experience Everyone is so nice

Shaakira is a great worker very helpful thank you

Thank you ladies for all your help. Genisha shaakira shawayna you ladies were amazing great customer service.

Everyone at this location was extremely helpful. They took great care of me under a time sensitive situation. Doug and Terence were especially helpful.

Tiffany welcomed us and was very helpful to getting us the best service possible. Would recommend 10/10🔥🔥🔥

Thanks dor the excellent service shaakira

I would love to take this time to shout out to Terrance of the Southern Blvd Location Property #25747. His personality and professionalism is why I will always wait for when he works. I've been a customer for 9yrs and no has done what he has done. He made navigating very easy.

I just left this facility to rent a space. The customer service i received from John was amazing. He was very patient, he showed me different sizes of rooms and was very informative. I will be moving my storage to this facility by the beginning of the year. Thank you so much John!!!

Thank you Genisha and Anthony you guys are amazing!

I love shiniesha she was so helpful, quick and efficient. I loved her energy and she helped get me everything I needed for my stay. I definitely will be recommending public storage to my family and friends.

Thank you genius’s for helping me setup the app

Thank you precious good luck.

I am very comfortable for the service at public storgae

Genisha was the best!!! She took her time and assist me with the best storage space. She was very nice and helpful!!!! She’s amazing!!! Thank you for your help, I appreciate it!

Genisha was very professional and informative.

Thank you Genisha and Shaakira. You ladies have excellent customer service. I felt welcomed from the time I walked in. Thank you ladies for making this process easier than I thought it would be. I give u 10 stars.

Shaakira was very helping. I enjoyed my experience she was very nice. She helped me with my storage needs

With my first time visiting Public Storage, Shaakira gave an outstanding customer service. Made me feel like a valued customer as a first timer here. Thank you! Again Shaakira. Really Appreciate your help.

Went to my storage unit and and told I couldn't go to my unit because the elevator was down and there was no access to the floor. If a work order was put in for two days to fix the problem dont you think you should notify your customers.. Very unprofessional . So how do I get compensated for wasting my time going there. I'm waiting for the manager to call me back 5 hours later.

Tanaysha was very helpful. Thank you so much. She made my move in easy and smooth. She is the best. Thanks again Tanaysha

Genisha ellis is amazing she made sure i received everything i needed… appreciate her hospitality is remarkable thank you genisha

Genisha was the person who helped assist my unit services and she was amazing and had me in and out like I preferred.. thank you genisha

Always a good experience

Tanaysha took very good care of me her Patience is one out of a 1000. I appreciate her services God bless 🙏🏽

I adjusted my review after having a positive conversation with Mr Rivera, District Manager of PS. He explained to me some policy rules in regards of concerns using PS for 7 years. I was able to express the positives and negatives. I will let ppl decide if they want to use PS but only saw it fair to adjust my review after my conversation with Mr Rivera.

Amazing experience from Genisha.

The rep was amazing! Kind soft spoken well mannered very detailed and very very respectful… I would highly recommend this place just because of The rep that took very very good care of us… thank you kindly. By the way her name is Kristen…. Again Kristen was simply AMAZING!!!!

I had a wonderful experience dealing with a woman Genisha at this location. She was so knowledgeable, friendly, and courteous. She went above and beyond to help me and my father. If you are renting storage space this is the place to go, ask for Genisha if she's around.

Hey my a new client at Public storage and I have a good day coming to in to meet a worker of yours named tanaysha w. She has excellent experience and very good communication skills please give her a raise she really deserves

So had excellent customer service from Chivonnie at public storage at 367 southern Blvd . Bronx NY10454

Upon entering public storage I was immediately greeted by a very knowledgeable staff member by the name of Shaakira. Who then after my multitude of questions agreed to take me on a detailed tour of the storage units that I was interested in. After the tour, I was satisfied and immediately purchased a unit. Thanks for everything Much Love Mr. Powell

Great service! Dashawn was very helpful with showing us around and answering all our questions. 👍👍

Truly find any other storage location for your items. When I moved in, the large elevator for furniture wasn't working. When I returned the dollies at the end, we learned that one of the employees had given my dad's license to another unit renter who lived in deep Brooklyn, and had to go meet the woman on my own dime to retrieve it. I got a call 2 days later after it rained to say that water had gotten into the building and affected my unit. I would NOT under any circumstances recommend this location or company.

Thank you the Amazing Genisha you made this process smooth and easy

Today I rented a storage unit with Shaakira and I must say she was the most delightful helpful person I have bumped into in a while. She was extremely courteous and helpful. She offered me a bottle of water and walked me through the process of picking the perfect unit with patience and pleasure.

AMAZING was super helpful! She provided us with options and even helped us save a few bucks which was a main concern. Thank you so much for being so kind and polite!

Kristen was great very patient and helped me get the best size space for my rhing at a great price

Public Storage is real cheap at the first of the month. Isn't that great people's.?

Thank you Tanaysha , Genisha & Sharrika for all your help. You girls are the best

Tanaysha was very helpful during the process of moving into my storage unit. If you choose public storage come to the one on Southern Boulevard in the Bronx, and ask for Tanaysha. She will be happy to assist you!

Tanaysha was so helpful. Thank you so much.

Shaakira was very helpful and kind,she was very patient and helped me with my storage needs

Maria was very helpful great customer service that's for sure....been in this place so many times n never got the service we received today. GREAT JOB GIRL KEEP IT UP.

Tanaysha is helpful.. I loved her services

Tanaysha was great. Thank you. Ask for her. She is amazing

She is the best one

Thanks Tanaysha for your help. You were amazing. You made me laugh and smile. Thanks for fitting me in my unit perfectly

Great storage and help from chivonnie

Kristen was very sweet and help me with all my storage needs!

Th a nk you Genisha your customer service deserved more than 10 stars. Thank you again.

Genisha you are amazing!

Chivonnie customer service was great and helpful, Nice and clean storage.

Excellent service from Dashawn thank you.

Tanaysha is friendly, professional, and very helpful. She helped me move into my unit by giving me detailed instructions from beginning to end. She even has style! Hair was on point and she literally wore the perfect footwear to match her gray & orange P.S. Uniform. What was so cool was how I was personally greeted by the keypad after she showed how to input my access code for the elevators. The ratings are real! My experience was great! Thank you Tanaysha!

Kristen was amazing worked with my to find a good deal for the stuff I'm storing, coming back to get her help tomorrow for my mother's storage space!

What is monthly rate for a 10x25 space

Great staff Chivonnie was very helpful and informative.

Thanks shaakira for helping me install the app and showing me how to use the kios

Shaakira was very helpful witj helping me pick my storage. Very helpful loved the exprence

Letica

Kristen help me get a amazing deal for my rental she was nice and patient and walked me through the whole process!

Leticia did my rental and her customer service is great. She is so patient and kind. I loved her!

Thank you Tanaysha for helping me get a good unit for a real cheap price. Thank you again

Leticia was great. She helped my dad find a space that he really needed. She is the best come and ask for her!

Thank you genisha for your professionalism and patients.You made a stressful situation smooth and easy. thank you again.

Leticia helped me with my rental and she was amazing. She showed me multiple spaces and made the process so easy. She is great!

Leticia helped me in the office today with some very important things. She is amazing, patient and has great customer service!

I had a great experience thanks to Chivonnie!!

Thanks Tanaysha for helping me today. You were so helpful.

Shaakira and Genisha thank you thank you so much I cannot believe the service you ladies have given me you guys are beyond your job if I knew the boss I would ask them to give you a raise they deserve it very nice ladies thank God thank you again ladies.

Leticia helped me with my rental. Her customer service was great. She explained everything to me perfectly and everything was easy.

Very helpful staff… Thank you Tanaysha!

Tanisha was so helpful. Thank you so much. Ask for her when you go

Thank you Tanaysha for helping me find a perfect unit for me and my family. You are best.

Dashawn helped me out with my move and delivered great service. Thank you Dashawn

Chivonnie thank you for helping me find a space that fits my needs. You have great customer service I'm really happy that you helped me.

I have wonderful 👍 person to deal 🤝❤️

Man, Leticia was the bomb!! Friendly, knowledgeable, understanding and compassionate, she is the model employee every employer should have. Great job, keep it up!

Thank you Tanaysha for helping me transfer my unit to a bigger one. You was so helpful and patience with me. You were the best.

Kristen is fantastic she help me get a great unit at a real good price and she was very kind and walked me through the whole process

Chivonnie was a great help to my first storage experience. She helped me to find the perfect size for my stuff. I definitely would recommend coming to this storage.

I was offered a low rate and i didnt know why till after a month or so in, this place as nice as it looks doesnt really have much else but storage. Barely a restroom, no where to throw out any unused storage with fees waiting for you going from $200. They have no ramp for anything heavy you cant use the elevator for elderly to help load things up. so yea

The service was awesome 👌 Thank you Chivonnie for finding me a space at a great price.

Amazing-Genisha, Tanaysha, & Portia were extremely helpful & welcoming. Definitely deserve a raise, if i do so say myself!

Kristen was nice and helpful. She helped me get a great storage space with a good price. And she sold me on all the benefits of storing with public storage

I came into this location and was greeted by the dream girls amazing Genisha, Portia and tanaysha. These ladies were amazing from the energy when I walked in to showing me to my unit because I did a erental. thank you ladies!!!!!

Gentleman Dashawn was very helpful assisting me move in today. thank you!

I came into public storage the other day and was so happy to get help from Tanaysha. She made sure to find me the perfect space for my belongings. She was so kind and sweet. Thanks again Tanaysha

She give has the best constom service we never had before. If all costome care was like her that will be great

Rented a unit at 367 Southern Blvd in the Bronx and within six months they raised my rent by $79.00 more per month. That's too high. Unless you're rich, you'll lose your stuff in no time here. Multiple calls to Customer Service are no help. Not worth trying. I removed my personal information in the image provided, but this is the email from them. My rate was $202 in February to $281 in March 2022. Expect LARGE rental increases in a very small amount of time.

Kristen was awesome. She was helpful, courteous, and was able to take care of all our concerns/questions.

Kristen was great and help me rent a space easily in store with her!

Thank you Tanaysha for your help. You are amazing

Leticia helped me with my move in process and she was amazing. Her customer service was amazing she is highly recommended.

Clean quiet convenient

Shaakira was very helpful gfeat customer service. Thanks for the help.

Chivonnie thank you thank you 👏🏻👏🏻👏🏻

I was referred to this location in search for a potential storage space. Leticia helped me out by giving me information and showed me a couple of spaces. Leticia was wonderful and professional. This location is well maintained and very clean. I was impressed by the knowledge Leticia had on storing and about the erental for when I am ready to move in.

Service was very great with leticia ...

Leticia was amazing! I walked in having questions about the erental process and she was very helpful. I will definitely keep storing here. She is highly recommended!

Shaakira and letica was very helpful. My storage unit was opened and they helped me out by calling me. Good thing they called because I was on my way to Jersey

Thank you Portia and Genisha you ladies were a great help.

The staff is very excellent! They answered all my inquiries professionally and efficiently. I would recommend this facility to anyone looking for storage space. Leticia, Hsaakira and Chris are the best, thank you ladies and gentleman!

Shaakira did an amazing job helping me find my space.

Thank you genisha you made everythibg so easy.

I just visited this location to pay my monthly fee and ask why it is beimg raised for a second time in 6 months . Normally increases happen every year. Leticia at the Southern Blvd location was able to assist me with this request. She was able to process my rental fee and took care of the increase inquiry very professionally and very quickly. Would I recommend Leticia, yes I would whole heartedly, she is kind, professional and exemplifies what excellent customer service should be. Thank you Leticia for a job well done, it is truly appreciated.

Thank you Leticia Great customer service !!!

. Shaakira was very helpful . She assisted me with every and she is a great worker

This storage has the best spaces, and the employees are very helpful. I was help by Sha she was amazing.

Thank you Genisha for taking your time to explain and show me everything I need. You are amazing.

Thank you Genisha for taking the time to help me set up the app. You just made my life easier.

Shaakira did an amazing job helping me find my storage space. Did the reservation online and completed the rental at the office. Place is clean

Very nice place and the staff are very polite.👌

Thank you genisha you made the process simple and easy.

Genisha thanks for the help with the app it's gone be a lot easier to pay my bill... I appreciate you

Clean storage units, easy access. All the employees were very helpful but especially Dennis. He made the check out process very easy.

Genisha was wonderful help and definitely will come back if she stay here

Excellent Service!! I was assisted by Dennis. He was very patient and answered all my questions. Took the time to show me different unit sizes, until I found what I was looking for. Explained everything in detail. Even understood that I was on a limited time frame to get everything done. I felt safe, everyone was wearing masks. Everybody that I encountered there today was very pleasant and nice!! I would definitely recommend doing business at this location!! Keep it up!!!!

Great space

Dennis was patient, professional and an absolute pleasure to deal with! He helped me find the perfect unit and his charm made all the difference in me choosing Public Storage as the place for all my self storage needs. He just made the process extremely easy and I like that.

Ms Amber great employee

It was an amazing first experience here. We got a very kind worker named Chivonnie that helped us through all the steps on renting the storage space and walked up through how to access everything and just helped us with everything which was amazing.

Chivonnie processed me and was incredibly patient, professional and friendly throughout my process. She was also very thorough. She answered all of my questions and concerns. The property and storage room was very clean. The process was quick and easy.

Amber made my day go so easy she was very helpful,patient, and worked with me every step of the way she made sure to repeat things to me so I would understand she even took her time to help me and my father to make the right decision choosing our space

Had an amazing time time here at Public Storage.Great help from staff Dennis Genisha Amber Leticia Tiffany Krystn Chivonnie. Would recommend friends and family to public storage at southern blvd

Genisha was such a great help today...the app really makes things easier

I came to public storage to rent a unit and I had help from Leticia. She was very nice, explained everything to me and was very helpful. She is great.

Had a great experience here at Public Storage Southern Blvd.Awesome help from Dennis and staff thanks again.

Thank you Genisha you were are great help. You went above and beyond. Thank you for being my eyes.

Genisha thank you for the great customer service

Thank you Chivonnie for helping me find a space that fits my needs. You were very patient and showed me different spaces I could choose from. I really appreciate your customer service today. Thanks again Chivonnie.

The building clean the staff is always friendly and welcoming I love this place. Thank you leticia, kristyn and genisha

Thank genisha I left my unit open and she called me like 5 minutes after I left. She also help me set up the app that made using the elevator faster and easier. Thank u ladies.

Chivonnie help me out a lot she is a nice person. I reserved a locker that uses a ladder and Chivonnie helped me to get a locker on the bottom which was more convenient for me. Thanks Chivonnie.

They should earlier hours or later.

Genisha the best great communication skills walk me through the app wonderful personality very friendly awesome

The staff is helpful and when you use online rental everything is ready for you to store the date you choose

clean I just hate those elevators but other then that nice place

Tanaysha was great and showed me many units to help me decide what best fit my needs for a very important construction project that I am involved with. Since I've rented the unit, I have been there about three times a week and everyone is very pleasant and super helpful. The location is perfect and the 6 Train is right there as well. Also the street parking is very good.

Clean well organize polite helpful staff

Thank you for Taking the time and making sure I got the best unit. Genisha you are amazing.

Amber was a pure delight to work with. Her professionalism and knowledge was impressive. I am very happy with my choice of Public Storage for my personal belongings, because of my experience with Amber. Thank you, Yvonne Thomas

Lawrence is the sweetest employee public storage has he is very generous and helpful and walked me through my entire experience I definitely recommend this place and specially look for Lawrence he will help 🤎

Great experience here at public storage .Awesome help from Dennis.Very great place to go.

Thank you Dennis for all your help I'm making my transition easier and ty to the crew for ur service and kindness

Very good customer service. I loved how the information about Public Storage was given to me and explained to me. Carla one of the associates there was very helpful and easy to talk too and knew the information well.

The location has been renovated and everything is clean and in good order. Amber was very helpful, excellent service! Thank you! Highly recommend.

Great experience, saved money down sizing with Dennis Amber and Kristyn

I don’t usually write reviews bad or good when it’s not necessary. However, my experience at this location was far beyond satisfactory. I drove all the way from Philadelphia, PA to this location. There has been a recent family emergency, and I really thought this transition with storing the family’s belongings would be easy. 1. I couldn’t believe the parking situation in itself. From what I have seen, this is a busy location for it to have no parking available for their customers. Especially room for moving trucks, vans, etc. 2. I’m not too sure the new process of using a cart, but asking for my ID and NOT having one available isn’t it! I don’t understand why the employees wouldn’t know how much they have on hand or available at that moment. 3. The organization and communication between employees to customers need to be observed and coached to it in the moment. Thankfully I went to another location and THAT process with them went smoothly, friendlier and a lot more convenient. Hope there will be improvements soon!

Thank you Genisha for taking the time and showing me the different size units so I could make a decision. You made this process simple and easy.

Genisha she gave perfect experience

I love this storage company, in this place they are very nice ,and they are very understating, they work with you to make you feel comfortable with the space that's best for you.

Thank you for the great service Dennis and Genisha The facility was clean and the service was excellent thank you guys again

Friendly polite very helpful

I was told yesterday around 4:45 PM by the young lady with the braids I wasn’t allowed to use the bathroom because the faculty was closing at 5 PM I don’t understand why I was unable to use it so I asked her why and she responded “because she ready to go home “. The service at this establishment is absolutely unprofessional and I’m going to take my business elsewhere . The customer service is mediocre. Will not recommend

Been here for 8yrs and i love the service

ZEROOOO STARS IF I COULD !!!Very disappointed on how the ladies in the office treated me there upon asking about the “water damage” in our unit, seems like nobody cared. We make sure we pay our bill on time EVERY TIME. What’s the purpose of getting us to sign up for the insurance if nobody cares or shows empathy ?

clean property. person at front desk very friendly. great prices.

Thank you Lawrence you are amazing and was a big help , appreciate you guys alot . I had a bad day and you turned my frown upside down lol stay safe guys <3

I mean they charge late fees lien fees for the first month of no payment, is it that serious! Then you have to pay for a new lock each time for 20 bucks c'mon do better!!!!!!

Staff was awesome, great presentation and clean.

10 stars , great prices shout out to lawrence for pointing me to the E-rental option.

Clean property. Lawrence is a great help and helped me find the right unit

had technical difficulties accessing my account . Lawrence is a total life saver. Enrolled in auto pay. Thank god.

Amber was amazing and helpful will highly recommend

I would absolutely recommend this facility. I was absolutely amazed by the great customer service (being in the bx I was expecting attitude from employees) Chivonnie has such patience and was so great at explaining everything from size to billing. She even went the length to explain what's needed for military storage. Not to mention she helped my mom and I with getting things into the storage unit. Thank you SO so much Chivonnie!!!

Lawrence was very professional and explained every detail of the rental agreement. Made me feel very comfortable and he should get a raise!! He was awesome.

Excelente servicio. Muy bien Lawrence.

Genishia saved me a lot of time and Money! Keep her around and give my sis a promotion

Genisha was AMAZING!!! Well informative with a grate personality. She welcomed my questions and answered them to the T!!! I wasn’t going to book the storage but because of her person, I’ll be coming and Referring everyone to her. Thank you so much Genisha!!!

I just had the most amazing encounter with Amazing Genisha! She was very helpful in finding the right storage space for my upcoming move. I love her spirit and I honestly believe she deserves a raise! Ps: She didn’t pay me to say those words.

How much for a 5x5

Lawrence was very helpful, very knowledgeable of the information and very informative.

Amazing representatives great work guys

Good rate prices for storage

At first I didn’t like the unit i assigned to but Lawrence was there and more than happy to help me with my storage needs. I almost wanted a refund but great service which helps goes a long way!!!

Great help from Lawrence. Thank you so much.

Person at front desk was super helpful!

Hours are inconvenient. Elevator always broke. staff is cool except for the one of the guys who is rude. He never knows anything. Plus beware if your on the lower level. It floods like crazy!

Very clean and friendly staff. High security. Large loading bays . But it's not 24 hours. Also temperature control

Reserved online but changed the rate in-store also told me I must buy insurance, you cannot force a customer to buy anything that is illegal... Too shady

They are very professional.

Staff are super nice. Facility is spotless and easy to access.

Clean facility.

Lawrence is a wonderful gentleman and very helpful and he explained everything to me so perfect.

Genisha is the absolute best. 100% absolutely genuine and she explained every move in detail clearly so I wouldn’t be confused. Very greatful I came here.

Great staff

I just felt so at ease with the service and great attention of Amber that I couldn’t be more thankful! I would recommend this location to all my friends! Great service and the price is just right!!!!

Amber was such a pleasure to work with. She was very helpful and willing to assist me in all that I needed. I even bought the Damp Check Moisture Absorber.

Great job Genisha !! Excellent customer service will definitely recommend

Great prices , got a great deal.

Helpful staff. Very delighted.

Great speedy service! Very friendly staff! Clean premises!

Excellent staff

Genisha extremely professional and knowledgeable.

Shoutout to Lawrence for the recommendation for the e-rental option. Super fast and easy.

Thank you Amanda & Genisha for toyr patience & your friendñy service.

Amber was a great help thank you for everything

Excellent work,explain everything in detail very clean. Good move in by Lawrence who eloped me find a space with a lower rate. Total Life saver.

Lawerence made this a seamless experience

Very friendly and professional. Lawrence met us from the moment we got in and he was super helpful And accommodating even we got a bit late. He said he would make our first day experience wonderful and he did.

Very very good and I appreciate Chivonnie she helped me get the right size space. I reserved a locker but it was too small but Chivonnie helped me get a bigger space for a good price.

Awesome Staff

This public storage location is very unprofessional and lacks good customer service. Starting with Lawrence his attitude is beyond disgusting, I walked into the unit to pay my bill & he was on a FaceTime call with someone the entire time. This storage also has very terrible insulation, not flood proof, has a ton of spiders & very dusty.

The staff at this location is extremely rude and unprofessional especially Lawrence I have never experienced an employee so unprofessional he was cursing and calling people out of their names. It’s a disgrace for a business to have an employee so rude. Also the company had a flood in the building, they didn’t notify me correctly of the flooding, so they took it upon themselves to enter my storage and throw things out such as important documents that can’t be replaced and didn’t even tell me, until I realized certain items was missing and I brought it to their attention. They were so nonchalant and unprofessional sadly to say they have ruined the public storage good name for me and I’ll never do business or recommend them to anyone especially this location. Clearly the people who left glowing reviews about Lawrence have to be his family and friends because he is definitely a lot of things but friendly and professional isn’t one of them. Ironically the people who wrote those reviews have only written one review and it pertains to him??

Lawrence was a really great help I really appreciate it, he was really nice and respectful. The building is well clean and kept. I would recommend this storage unit to my family and friends.

Quick and easy. Lawrence was Very help and friendly.

Lawrence and amber make a great team. Great team work and prices and a clean property. My unit was bigger than expected too !

Lawrence was wonderful. He was efficient and knowledgeable. Our experience pleasant and fast. We will use public storage again.

Lawrence was very patient and professional. He went out of his way to help me through the process. I highly recommend this location.

This public storage has so much space facility for off-loading and loading of your loads. The garage space for parking is massive. It can take from small car to very big truck. The open space to wait for some couple of minutes if you need a break from the hustling of ups and down the building. The lift is very secured and installed with a Camera. You can only move up to the next building if you have the access code to the floor. The storage space is convenient for the cost. The staff are simple. I really do not have much to say about the staff because I have little ot no interractions with them. Extra Space Storage is also close by on the same street to this public storage.

Great well kept property. Lawrence great manager who moved me in the last minute. The smell of pine sol is a great factor.

What a wonderful experience. Lawrence was so helpful. The entire staff was there to help me out because I was in crisis. I walked in in distress and walked out with my problem solved.

Lawrence is a great salesman. Very patient and knowledgeable. I would definitely recommended anyone to come store their belongings here. Great prices with discounts up to 30% off.

Lawrence is a very great staff memeber . very knowledgeable and helpful with great prices.

Exelente

Amazing customer service! Needed to change my unit last minute and they were so helpful and kind