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Address

2410 Wrondel Way
Reno, NV 89502

Phone

801-923-6566

801-923-6566

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

801-923-6566

801-923-6566

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 33 /mo $ 41
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 39 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 49 /mo $ 61
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 62 /mo $ 78
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 75 /mo $ 94
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 96 /mo $ 119
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 140/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 140 /mo $ 174
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 178/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 178 /mo $ 223
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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At Public Storage, You'll Always Find...

  • Keypad Access
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  • Month-to-Month Rent
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Reviews ( 206)

December 3, 2024
Google Public Storage david swanson
Recently I had the opportunity to work with Alfie with a storage rental. She was professional and assisted me through the process. She was very thorough and answered all of my questions. There was an issue in which she resolved immediately. She is dedicated to the customer and I appreciate that. Thanks again Alfie.
December 3, 2024
Google Public Storage Wicks boykin
Krystin and Alfie thank you for all your help you rock
November 16, 2024
Google Public Storage Scott Weissman
The setup process was easy and the facility is clean. Rose was very friendly and helpful.
November 12, 2024
Google Public Storage Peggy Taylor
Something is broken every time we go to our unit. Today, the door codes don't work and a sign on the door says the elevators are broken. There have appeared to be people living in some units on other visits. So, today we couldn't even get in to get some of our stuff. Don't waste your money.
November 10, 2024
Google Public Storage Rachel Flynn
Absolutely the best storage facility. The customer service here is above and beyond. They really care about their customers. Clean and safe all around. Krystin is especially helpful and kind! Thank you
November 9, 2024
Google Public Storage Diane Altamirano
Krystin and Sandy are so amazing. They helped me when the elevators were down. They are Rockstars! The property is clean and well maintained
November 9, 2024
Google Public Storage Isaac Enriquez
I just want to say thank you for all the help Krystin did. The property was nice and clean. The staff is bad ass and Keep it up.
November 1, 2024
Google Public Storage Daniel Marquez
Excellent service cheerful and was very helpful.
September 27, 2024
Google Public Storage Zadkiel Kersting
Very impressed with the customer service from Alfie! She is truly Amazing and a pleasure to interact with whenever I come to public storage. Alfie makes the difference and I will definitely keep using and recommending public storage just based on the fair treatment and help I received from Alfie . Thank you.!
September 23, 2024
Google Public Storage Marilyn Smith
Property Manager Sandy was a comfort during a stressful time with her kindhearted presence. Alfie and Krysten also extremely helpful and accommodating. Clean building and friendly staff over, would recommend!
September 23, 2024
Google Public Storage Monique Randle
September 4, 2024
Google Public Storage Stefano M.
I had a terrible experience with this storage facility, and I wouldn’t recommend it to anyone. When I first arrived to move in, there was a sign on the door stating they were closed due to a power outage—no prior notice, no updates, nothing. I had to reschedule my flight just to return the next day, which was a major hassle. When I came back the following day, they were open, but none of the elevators were working, making the move incredibly difficult and frustrating. To add to the inconvenience, I urgently needed to charge my phone for just 10 minutes and politely asked the front desk if I could use an outlet. To my shock, they refused, saying they couldn’t allow it. This level of unhelpfulness is beyond absurd, especially in a place where people are relying on basic services during already stressful moves. The lack of communication, unreliable facilities, and refusal to offer even the most basic assistance made this experience absolutely awful. This place is clearly not customer-focused and should be avoided at all costs.
September 3, 2024
Google Public Storage Brown Vanlife
INSIDE JOB! ROBBERY ALERT! so many latest reviews of theft and unfortunately happened to us too. We reached there to find our e-bikes, generators, tools stolen. They had access to our locker and took their sweet time to arrange everything back. No cameras on our floor. Staff is useless and running this entire scam.
September 1, 2024
Google Public Storage Chad Gokey
Super slow expect to wait about 2 hours for a unit
August 10, 2024
Google Public Storage Sammi Sillars
The customer service I’ve received today has been unacceptable. Upwards of 15+ minute wait times every time I’ve needed help from the office. My access code wasn’t updated properly in the system, which led to me waiting around the office 45 minutes before I could even get into my storage unit. The facility seems clean, and well maintained, which is the reason I’m giving two stars. However, this place is running with nowhere near enough help.
July 25, 2024
Google Public Storage Bryan Pasta
The employees were very helpful in my opinion. Shout out to Alfie and Krystin! However the annual price increase was STEEP!! Really hurt to see that. $30 increase was wild and to downgrade to a smaller unit would’ve been more or the same price. Cmon corporate storage biz
July 13, 2024
Google Public Storage Jameelah King
The personnel here is amazing, providing exceptional customer service. I paid for a 5x5 online, but when I saw it in person I discovered it was too small for my belongings and with the assistance of the staff had it replaced with the necessary size super quick and hassle-free.
July 12, 2024
Google Public Storage Chuck Wester
Kristen and Alfie were very helpful with a couple of issues with my unique storage situation today. They went above and beyond the normal "call of duty". I appreciate their attention to detail, organization and cleanliness.
July 11, 2024
Google Public Storage Esther Reynaga
June 30, 2024
Google Public Storage David Kassisieh
Sandy Provided Excellent service
June 3, 2024
Google Public Storage Kimberly Johnston (Kiki)
Brenda is so amazing, she is helpful, very customer conscious and takes extremely great care in her job. Brenda has a positive attitude and Is very friendly with her customers!
May 31, 2024
Google Public Storage Crystal McCoy
I'm extremely impressed by the clean facilities and the security was just as great and also the top level customer service provided on the phone and in person at the office. I feel like my possessions are safe and secure. Their system is very user friendly and I would like to acknowledge a recent issue with me mis placing my keys and not able to enter my storage . KAT IS THE WOMEN WHO HELP ME WITH this issue and I was a bit hesitant at first but ended up with the ability to enter my storage again and had the ability to secure my unit again thanks to this lady with great conversation and understanding of my situation . I left so relieved and smiling .....
May 27, 2024
Google Public Storage Clyde Valentine
Best Customer Service! Had the pleasure today of meeting Brenda, who was hands-down the best representative Public Storage I’ve met yet! She made storage pains a lot easier and I have never said that about anyone. I definitely would for my team any day.
May 24, 2024
Google Public Storage Matthew Bryant
Kat was able to help me with all my questions and she made everything so easy Ill definitely be back
May 20, 2024
Google Public Storage Mohamad Rajeh
I'm changing my rating for this reason The place is clean and tidy, but it is not secure. I rented a storage unit from them, and in less than 48 hours, my things were stolen from it, and the insurance company did not compensate me with anything, under the pretext that they could not prove forced entry into the unit, even though I sent them pictures of the broken lock and pictures of the condition of the unit before the theft. After the theft, in addition to the fact that the employee there lied to me twice, I do not know why, and she told me that there was no lock on my unit five hours after she discovered the matter. I advise you to deal with Crystin because she is an honest employee, does not lie, and is expert in her work. If you want to rent a unit with them for a long time, I advise you to use a company. Insurance other than what they have, and you should put two good locks on the door of your unit, and I hope that your private things will be safe and not stolen, as happened to me.
May 15, 2024
Google Public Storage Kassandra
The team here is awesome but Kat is exceptional from the moment we got our unit from her she showed us around and has answered every question even when we stupidly forgot where our unit was lol she really goes above and beyond she deserves a pay raise as far as I'm concerned!
May 2, 2024
Google Public Storage Blanca Erendira Lazaro
This public Storage location is the best. Kristen Brenda and Kat were the most helpful employees, not only are they great but they made my months of April And May the happiest by telling me I was paid until next month! That was such great news to hear!
April 20, 2024
Google Public Storage Amber Mestas
Amazing Kat went out of her way to stay lage just to make sure we got our payment taken care of. Hands down one of the nicest lady's I have come across in reno
April 14, 2024
Google Public Storage Alek S Xandaman
Kristin at the Wrondel location in Reno, NV is flat out AMAZING! Super friendly, knowledgeable, and a REAL PERSON!!! Thanks again for everything, I will definitely come back to you next time.
April 11, 2024
Google Public Storage Ashley J
Great price, open late, working cameras, and safety.! 100%… been great service since getting our unit.
April 10, 2024
Google Public Storage Clayton
Krystin is a great employee. She was able to help me out and I am very grateful for it. I called down to confirm payment and she was able to respond and confirmed it. Thank you so much
April 10, 2024
Google Public Storage Andrew VanZandt
Not in the best neighborhood
April 3, 2024
Google Public Storage Lisa Campbell
Krystin is an amazing employee. I've been a customer since may of 2022. She has an answer to every question I asked. Extremely professional. I recently was a little stressed about down sizing ,but she was helpful, and the process was super simple. Thank you again Krystin your a rock star .
March 31, 2024
Google Public Storage Lisa Gutierrez (MsLisaSalsa)
We had our unit broken into and whoever did it was there for HOURS or made multiple visits. It was either pros or an inside job. Our lock was taken off and replaced, everything (that they didn't take) was put back to make it look like the unit hadn't been touched. But, literally every single box was opened and looted. Large pieces of furniture moved. No security footage in the hallways. And it took days before we could get public storage to deal with the changed out lock. And we found out that the unit next to ours was also broken into.
March 31, 2024
Google Public Storage Jason Ream
Kristen and Kat was super helpful and friendly. Was able to resolve our issues in minutes
March 29, 2024
Google Public Storage David “Dave” Des Jardin
March 26, 2024
Google Public Storage Maxxy Smith
Very helpful and accomadating. Amazing customer service. Above and beyond. Wouldn't store my stuff anywhere else
March 23, 2024
Google Public Storage Shay A. Schenone
Kat is literally an Angel!!! She has gone above and beyond to help me with access to my unit multiple times now. She’s patient and kind and never makes me feel like I’m a nuisance.
March 20, 2024
Google Public Storage Crystal Maciel
Wow, when I arrived to finish my paperwork and see my unit that I rented. I was very amazed of the security of the building and the staffed was very friendly and very helpful. I still can’t believe the price of the unit. I’m very satisfied of renting a unit from Public Storage.
March 14, 2024
Google Public Storage Barb Weiss
I’ve been renting here since this business has opened. It’s clean and assessable. Kat is probably one of the best associates you’ve had..
March 14, 2024
Google Public Storage Krista Marie
March 12, 2024
Google Public Storage David H
Great, clean facility with high security access with multiple checkpoints using app or unique code. Check you driving in gate, entering building, using elevator and leaving facility. Kat was very helpful in the office. Would rent here again.
March 11, 2024
Google Public Storage Thomas Skates
All the ladies here rock,but I think her name is Kristin? Stands above the crowd I suck at names so I hope I got it right
March 8, 2024
Google Public Storage Jack
Good experience
March 5, 2024
Google Public Storage Katherine AW
I've been using this Public Storage location on Wrondel Way in Reno for three years now and have had an excellent experience. Krysten is exceptionally helpful and professional and I see her address everyone's concerns quickly and positively!
March 2, 2024
Google Public Storage Frank Mattos
Great customer service and the ladies working behind the counter are super helpful and kind glad I picked this storage spot amazing prices too
February 25, 2024
Google Public Storage Niharika Palle
The best staff. They helped us with pricing and are very friendly.
February 24, 2024
Google Public Storage Shaea Bernard
Kat got me checked in, and gave me a full tour on my way in. What a great facility, and I will definitely be moving as much of my other units as possible over to here.
February 22, 2024
Google Public Storage Shane
I had a great experience with the storage facility. Thank so much Kat. Appreciated you service very much
February 22, 2024
Google Public Storage B —
Staff has always been very kind!
February 10, 2024
Google Public Storage Bill Sero
Kat and Krystin are awesome!!
February 5, 2024
Google Public Storage Anna Renteria
I love the fact that we can go in till 9:00pm
January 25, 2024
Google Public Storage Amanda Kennedy
I HIGHLY RECOMMEND this place!!! The lady at the front desk was more than helpful, we were about to lose everything we owned in a unit we helped pay for but the other person did something that caused us to have to move to another place... Needless to say she went above and beyond to make sure we got everything... Thank u again so much...
January 7, 2024
Google Public Storage James Carlisle
Kat was beyond helpfull really made it feel like my stuff was safe 💯 recommended storeing here
January 4, 2024
Google Public Storage Jeff G
I love this place, staff is friendly, my stuff is always safe from thieves and the elements, plus the price is right!! Rent your next storage unit here!
December 26, 2023
Google Public Storage GUNNER RAGGIO
Always great service
December 15, 2023
Google Public Storage Dominique Toussaint
Such a great storage place! The lady even stayed later to help us get into our unit! Great customer service all way around Kat was amazing going above and beyond!
December 9, 2023
Google Public Storage Gabriel Traverso
Very clean and easy to access, and the staff are very friendly and helpful!
December 5, 2023
Google Public Storage Semi-Feral Promotions
December 2, 2023
Google Public Storage Michelle Etter
It's good.
November 30, 2023
Google Public Storage Jose Anibal Eguizabal
November 27, 2023
Google Public Storage Dano White
I actually saw cockroachs in a open unit, and there are customers living in units, I know of 3, and 2 of them are friends of mine, that and the location is why I don't and will never trust this place, not to mention the I think the staff turns the cheek to these issues especially about the tenants that are living there,I mean come on, with that building being new, how can they not know this, with all those cameras there, so weather thier truly clueless or there part of the problem by allowing it, considering the neighborhood they are probably making a buck on the side or maybe thier indulging in the supply of the tenants stash of #@&$, probably both because the employees look like they have used in the past, if you know the sign of user's you will agree!!!!
November 19, 2023
Google Public Storage Bernice Shoemaker
November 18, 2023
Google Public Storage Nicolas Gonzales
November 18, 2023
Google Public Storage Corey Miller
Not bad for being in a bad neighborhood, had two units converted to one ended up being locked outta both but management fixed the mix up.
November 17, 2023
Google Public Storage Joshua Guzman
Thanks to Kat and Kristen for everything they have done to help me get a new lock and keep my things safe. You guys are the best!
November 2, 2023
Google Public Storage Krystin Rose
Clean and nice.
October 24, 2023
Google Public Storage Josephine Black
October 21, 2023
Google Public Storage Jason Ian Foca
October 10, 2023
Google Public Storage Deborah Santoro
October 2, 2023
Google Public Storage Jeannette Ryan
Relocated to Reno in April of this year. We needed a bigger storage unit than what we had booked online. We went into the office and Kristen was there to help us. She got us into a larger unit with absolutely no problem at all. We have dealt with Kristen the whole time that we've been renting from public storage and she is amazing. She is always willing to help and make sure the customer leaves happy. Thank you Kristen for making our move in experience a pleasant one!!
October 2, 2023
Google Public Storage Angie Odneal
Very nice manager Clean storage units and facilities.
September 21, 2023
Google Public Storage Marianne Ramsey
September 12, 2023
Google Public Storage Sam Herrick
Krystin is AMAZING! She always has a great attitude, knows what she’s doing, and in the *one* rare case she didn’t know, she admitted it, and got back to me within a half hour. I’ve rented from here multiple times, currently am renting, and will rent in the future if needed. HIGHLY RECOMMENDED for anyone simply based on excellent customer, And security of my unit. Thank you for being so awesome! Please train more people to aim high like you do 💖
September 9, 2023
Google Public Storage Ryan Brunetto
Kat and staff are always so helpful. Great facility to store your items.
September 9, 2023
Google Public Storage Burnie Shadoan
August 28, 2023
Google Public Storage Thomas McCormick
The ladies there take great care of the place. Always clean and well maintained. They have great customer service. Helpful in all sorts of ways!
August 12, 2023
Google Public Storage Teri Lynne Miller
August 12, 2023
Google Public Storage adrienne morgenroth
KIM IS THE GREATEST... I REALLY MEAN THAT!!! SHE STAYED LATE AND MADE THINGS WORK OUT. SHE WENT ABOVE AND BEYOND WONDERFUL CUSTOMER SERVICE.
August 5, 2023
Google Public Storage Kenneth Draper
July 26, 2023
Google Public Storage B Grogan
Kristin is amazing! She keeps the facility running! Always a pleasure to work with her!
July 24, 2023
Google Public Storage Kathryn Macias-holquin (Kathie)
The best place to rent from and the managers are the best
July 12, 2023
Google Public Storage Cheryl Bjorklund
We've rented a small unit at this facility for a couple of years. Rent increases frequently. Gone from about $50/month to over $100. When I called them about the continuous increases, they offered me a "rental reduction." So, now they've reduced our rent from $107 to $93. Wow! Gate is frequently left open and no one in the office. We will vacate soon. Do not recommend.
July 5, 2023
Google Public Storage Miranda Neufeld
Kristen is very nice and helpful, she knows her job well and enforces the rules in a polite manner
June 28, 2023
Google Public Storage islambek Dossayev
I had bad experience here.
May 20, 2023
Google Public Storage Daniel Garza
I have been to other storage places and this one is by far the best the ladies go above and beyond to help you the manager is awesome and she has a great team
May 17, 2023
Google Public Storage melbell Skye
May 14, 2023
Google Public Storage Elizabeth Loudon
Astonishingly bad. Do not rent here. I was beind followed inside the gate by a pedestrian who was eyeing me while I was driving a U haul. Everything is broken. Unit wasn't ready. I have one other unit with Public Storage elsewhere, so figured I should book with them again. What a mistake. Booked many weeks in advance. Got there and our unit wasn't ready. My code and app wouldn't get me in. I went to the office and it took forever to reset the code and get in. Then, I was informed it's not cleaned or ready for me to move in. We promised to come back later in the day. We came back after noon, and still it wasn't ready. I had to extend my U haul rental for a day, costing me an extre $60 for this delay. Then, we bring the U Haul the next day. I get there by 8AM. I expect the office to be open by 9AM. The app said office hours from 6AM on Saturday. At 9, I knock on the office door. I tried to find a bathroom and access with my code and could not. I'm told there's a bathroom inside one of the buildings. I have to go all around the building to access and then walk all the way down to find bathrooms. Both are out of order. I would have been able to get in easier, but the closest entrance door for the main complex was caution taped and the glass was broken likely because of a break in. I go back to the office and the lady won't open the door. She says it's not open until 9:30 on Saturdays. I informed her the bathroom she sent me to was out of order, both of them. She said there are no other bathrooms. I went into my U haul and had to pee in a bin. This was 2 days after my unit rental was supposed to start, and it still wasn't clean. It's not safe. They are unprofessional. Nothing works. I am thinking of cancelling both the units I have with this company because my experience was so bad.
May 14, 2023
Google Public Storage Owen McMechan
Krystin is awesome. She is very friendly and very helpful. Great customer service. Wonderful property!!
May 9, 2023
Google Public Storage Kaddo
Great Staff
May 6, 2023
Google Public Storage Ron Gross
May 3, 2023
Google Public Storage Grumpy Bear
I've already did a review and this popped up again. I have learned that Nina works for both locations. When I called to follow up on a unit I was informed she was working at her location. Long story short I decided to go by the location by Grove and while sitting in my car this girl runs by goes into the office. Says something to customers goes around her desk d does something on the computer and comes back around grabs something off the desk have it to a customer and find out. The customer rolled a cart out right after and as I was getting out my car Nina runs right back in the office. I walked in as she was taking a payment for one customer and out loud verbally explaing to 3 others what an erental is and the process to get their unit information and the lock. A few minutes later when I could get to the counter I asked her are you always running around? The woman to her side stated Nina always. She does not stop. Nina laughed and just replied with gotta get the job done. And how can I help you today? Did you not want to store at McCarran? The fact that she remembered me was remarkable. I answered her question and asked her if she seen my review from the other places he said I'm sorry I have not. Does public storage upper management not validate their employees. How sad is that. So I have checked out 2 more locations and other managers have stated we don't get paid enough. No bonuses no anything these other locations are messy and the women are rude. Nina 100% professional with her words and appears to care about her customers, I heard her mention her other managers when referring customers to other location or coming back on a day she is not working. Kristin and another Kristin weird, are also respectful and kind.
April 26, 2023
Google Public Storage Kristina Hrabal
Krysten was so helpful and knowledgeable. She truly runs the place with no hesitation. Extremely happy with the customer service I was given.
April 24, 2023
Google Public Storage Trevor Nau
The lady Kathy there was very helpful.
April 24, 2023
Google Public Storage Stephanie Boyle
Kathy is amazing. She stayed late to help resolve some issues I had
April 22, 2023
Google Public Storage Dorzell King
I've been a customer since 2020. Helena and Krystin are the best!
April 22, 2023
Google Public Storage Jahiro Torres
The staff is great! Krystin is very helpful an welcoming
April 21, 2023
Google Public Storage Nevada Saint Aubin Corporation
Nina is by far the most important professional agent you have. Very thorough very patient and persistent. She accomplished a lot of work for me in one day. Golden. Pure gold.
April 19, 2023
Google Public Storage Samantha Gusman
April 19, 2023
Google Public Storage Phoebe Low
Customer service was super nice!
April 19, 2023
Google Public Storage Melissa
Krystin was super helpful securing the unit that we needed. We had some challenges getting one confirmed and she was able to figure everything out for us.
April 18, 2023
Google Public Storage Russell e
The the people were terrific. I'm concerned that an advertisement of $1 a month for the first month did not seem to happen. Next, which is a problem I have, I asked for a 10x10 and got it. I asked for a bottom floor I got it. But at 82 years old or this bottom floor is is quite a distance from the incoming door all the way down the hall and around the corner to my storage unit. I'm not sure that's going to work for me. Can changes be made easily? I await your reply. Thank you!
April 17, 2023
Google Public Storage Jennifer Bynum
April 15, 2023
Google Public Storage Minii Meh
Nina and Krystin are the bomb and very professional at what they do. If you need a storage they sure got the space for you and have BEAUTIFUL CUSTOMER SERVICE THERE ON POINT💯✨💪🏼 RAISES FOR THEM FIR SURE 🤑💯
April 14, 2023
Google Public Storage Donald Kelley
Very helpful very professional. Appreciated the help from Nina and Krystin. Very clean property
April 11, 2023
Google Public Storage Eric Fehringer
April 6, 2023
Google Public Storage Liz Lafontaine
I rented a unit online at a different location. When I arrived to the storage, the gate key needed verification. The office was closed and I called the number on the door. This was the customer service line. I went around and around with this person and was told could not do anything until the next day. However, I needed entrance that night. Kristin had called me earlier in the day (from information I submitted online) and I called that number back. She was so helpful! She was able to resolve the issue so that the gate code would allow me in! I wanted to hug her through the phone! If you ever have an issue, I definitely recommend her for her help and do not call the 800 line. She went above and beyond for me and I really appreciated it!
April 5, 2023
Google Public Storage Hector Casanova
Kyristen was nice and everything was explained well and good move in prices: )
March 29, 2023
Google Public Storage Bri E
I never review places but I felt I needed to warn people. The reason for 2 stars and not 1 is because the facility is nice and clean. However, I had no assistance locating my unit, for 2 days the elevator was out of order (I was on the 3rd floor) when I called to ask if they had any time frame when the elevator might be back up and running I was met with these words from Krysten: "We're not the elevator people, whenever they get here!". In my opinion that is not how you should speak to a paying customer. I was not rude in asking my question. I had this unit for less than a week and canceled my contract after that experience. Would not recommend this place due to terrible customer service.
March 22, 2023
Google Public Storage Ehrly Easterday
Just want to give my opinion regarding this place - they're awesome & you can tell that they do care every unit.3 weeks ago the last time I visited my unit & unfortunately I did not locked correctly. Got phone call & told me that they secure my unit, replace my padlock with their expense. Came to check & Krystin is very helpful & accommodating & educate me todo it right. Thank you Krystin for assisting me.
March 19, 2023
Google Public Storage Dj Arnold
Krystin was wonderful help she made everything easier. Me and my sister also help to make her day a lot easier and had her laughing. She has great service and people skills.
March 6, 2023
Google Public Storage Marina Condra
Fast and easy. Great customer service experience.
March 3, 2023
Google Public Storage Vanessa Montano
Haven’t rented a storage unit in years. Nina C. Made my experience wonderful & easy. Walked me to my unit and showed me the property. Was shocked on how clean the property was. My 10x15 had no odor & was super clean. Also, when Nina was touring me to my unit. If she scene anything on the floor she picked it up or anything open she closed it. That made me feel even more confident on my decision. When we return back to the office. Nina went over all the policies & made me feel very comfortable with making the choice to pick Public Storage. Also not to mention. Nina offer me a water & made sure before I left I understood & answered all my questions. Definitely recommend this property to my friends and family! Thank you Nina C.
February 23, 2023
Google Public Storage Andrew Grogan
The staff is great. Extremely helpful and welcoming. Shout out to Krystin and Nina! I had a lot of questions that they handled with ease. They were both professional and kind.
February 15, 2023
Google Public Storage Nicole Taylor
They need more employees there's not enough help for a big place like that.
February 10, 2023
Google Public Storage Patricia Elzey
February 7, 2023
Google Public Storage Valerie Dodson
This is a clean and safe place for the things that are in need of storing and all the people my husband has spoken with are very polite and attentive 😁
February 6, 2023
Google Public Storage Norma McCormick
We are very happy with Public Storage. It is heated and clean and allows for easy access through their app. It’s safe and allows you to only access the level you have storage at so that is a great feature. Also, I would like to commend Kathy for being so friendly and so helpful to us. She explained the contract and the parameters of our agreement very well and provided tips and pointers to make our experience easier.
February 5, 2023
Google Public Storage Marilyn Grossman
February 3, 2023
Google Public Storage William & Valerie Dufur
January 21, 2023
Google Public Storage Godricmaximos BluffGod
January 9, 2023
Google Public Storage Daniel Preston
Krysten and Helena got me taken care of and out of there in 10 minutes and got me a cheaper unit than anywhere else I've looked. Amazing experience.
January 4, 2023
Google Public Storage Joshua Green
The service was amazing Kristen really helped me and made me feel welcome,and showed me how to set everything up.
December 27, 2022
Google Public Storage Angel Alston
Sarah helped me get the right size for me. She has the best customer service
December 24, 2022
Google Public Storage Snort Montana
The employees are great
December 16, 2022
Google Public Storage Ethan Elliott
Good storage has high security.
December 12, 2022
Google Public Storage Greg Caminiti
Krystin was super helpful giving me all the info I needed to get everything moved without a hitch.
December 7, 2022
Google Public Storage Juan Carlos Rodriguez
Sarah is super nice and helpful.
December 4, 2022
Google Public Storage sunnie lane
Great customer service, Helena and Kathy were super nice , informative and helpful. Clean location, very clean, very secure. 🔐 I recommend keeping your stuff safe here.!
November 26, 2022
Google Public Storage Maria Grinder
Kristin and Kristyn, public storage wrondel rock awesome service friendly and very helpful contacted right back
November 17, 2022
Google Public Storage queen ene
I am incredibly dissatisfied and disappointed in the service I’ve received here. My house was involved in a fire and I needed somewhere to store my stuff (donations and things that were salvaged from the fire), but you get what you pay for. 1. There is literally never anyone in the front desk, and my access code didn’t work for me to get to the front office which is where all of the rolling carts are, so I have to either wait for someone to return to the front OR carry everything up by myself and make 100 trips, and no one answers the phone. 2. They will evict you after 5 days if you don’t move in right away, and they will not tell or contact you, you have to find out for yourself. We paid for 2 months in advance and we went in less then a week after purchasing the unit and they evicted us!! I only found out because when I went to put things in storage my access code wasn’t working, but yet again there was NO ONE in the front office to help us, we waiting over an hour for someone to show up and help us, the lady on the phone said that we won’t be able to access our unit in 24 hours (didn’t make any sense), but then the guy was able to get us in our unit the same day? Make it make sense bro 😂 3. After paying upfront and finally getting access to my unit, now they are saying I owe $80 for December EVEN THOUGH I ALREADY PAID FOR 2 MONTHS IN ADVANCE!! And you guessed it, still no one in the front office and no one answers the phone!! This unit itself is okay, but it’s the service that is awful, the people are incredibly nice but some are just not helpful or don’t know what they are doing. For the most part they are nice people…. WHEN THERE IS SOMEONE IN THE OFFICE !!! I get that places are short staffed but come on, at least make sure people have access to the rolling carts!! I have been waiting so far almost an hour for someone to show up to the front desk to just let me get a rolling cart 🙄 the two times I have came there was no one in the front office. It’s kind of ridiculous.
October 18, 2022
Google Public Storage Matthew Quackenbush
Sarah and Kristin were amazing
October 9, 2022
Google Public Storage Jennifer Payne
I had my belongings stored here for two years through most of the pandemic. Good rates and clean facility! Very nice ladies who manage this facility!!
October 3, 2022
Google Public Storage Kurt KUCHAREK
Neat and clean!!! Friendly employees. New and clean units!!
September 26, 2022
Google Public Storage Tabby Willits
Sarah was amazing and extremely helpful! Best experience we have ever had getting a storage unit!
September 24, 2022
Google Public Storage chris sorrell
Clean,affordable,staff is freindly.this is the second time I've rented.
September 22, 2022
Google Public Storage bluwasaabi
Super clean, very safe great customer service. Kathy explained everything and went above and beyond sharing a couple of local businesses she uses that I needed. I've used public storage in 3 different locations and this one was the best. They were all good, but this one was beyond great.
September 21, 2022
Google Public Storage Kurt Kucharek
Neat and clean. Easy to get to your unit. Decent area to rent a unit. Worth a look.
September 2, 2022
Google Public Storage James Lukins
August 31, 2022
Google Public Storage keith kettgen
August 28, 2022
Google Public Storage Danielle Price
We’ll all my belongings were stolen. Seems like an inside job. Very strange because they took all womens shoes and perfumes and lash extension stuff. The women working there are addicts. I’d be cautious leaving my things here
August 18, 2022
Google Public Storage Geronimo “Jerome” Morales
August 7, 2022
Google Public Storage Lola Rae Long
Kathryn is the greatest. Very helpful.
August 6, 2022
Google Public Storage Monica Bolander
Kathy was awesome great customer service !!! I highly recommend public storage !!!
July 22, 2022
Google Public Storage Patricia Cochran
I have one major complaint. The interior of the building doesn't have any indicators of direction. Every corridor looks the same and there are no signs telling you where the elevator is located. The EXIT signs lead to corners or stairwells. I spent 15 minutes trying to find the elevator. Another customer had to show me where to go. By that time I was in a total panic attack and crying. It was quite embarrassing. The lady in the office was WONDERFUL. She brought me water and stayed with me while I calmed down and gave me the number for the corporate office. She was a life saver! I don't think other facilities are any different. I'm not sure if anyone else has had this experience but, it was horrible.
June 15, 2022
Google Public Storage Layla Roberts
The staff here is super friendly and helpful. I would recommend this storage to anyone
June 14, 2022
Google Public Storage Latisha Grace
Store manager Krystin was very friendly and helpful
May 31, 2022
Google Public Storage Walter Raynes
I appreciate the excellent customer service I have experienced there the past 6 months. Kyrsten always helpful and with a smile.
May 24, 2022
Google Public Storage Kristal Newberry
I had this beautiful young woman by the name of Krystin if I’m not mistaken, Help me with figuring out why my payments weren’t going thru as well as she assisted me with figuring out what size unit I needed. She had an amazing straightforward attitude, a smile, and she made me feel safe and comfortable. 10/10 would recommend
May 23, 2022
Google Public Storage Nancy Daugherty
The customer service here is amazing!Id like to give a shout out to Kristen (hope I spelled your name right!) She goes above and beyond and makes sure that her customer's are taken care of, and when she says she'll get back with you , she does. It's nice to know that there's people that still care. Highly recommend Public Storage on Wrondel St. Reno Ty again!
April 11, 2022
Google Public Storage Stephanie Burnett
Kelly is friendly, intelligent, trustworthy and always ready to help!
April 9, 2022
Google Public Storage Marylou DelPonte
April 6, 2022
Google Public Storage William Haley
Both cleanliness of the grounds as well as my unit and the friendly informative staff made this the most pleasant storage experience to date. And mobile entry ...
April 3, 2022
Google Public Storage Drew Purcell
Fantastic staff and easy experience
March 31, 2022
Google Public Storage Nathan Loveless
Up until close of business today I rented a 10x10 storage unit for almost 12 months. I don't visit my storage unit but once a month by dumb luck I visited my unit two days ago and I had a notice taped to my storage unit door posted same day stating I had only two days to vacate my belongings by COB today March 31st or I would loose all of my personal belongings. I pay my rent every month however I'm always a few day's late which costs me an extra $30 a month brining my total due to $130 a month. due to my pay schedule I have had no choice but inure the late fee.. good for them they make more money. Whomever made the decisions to set me up to potentially loose my stuff by only giving me two days without proper notification is despicable and you are unfit to do your job. The power trip you showed because you are unhappy with your position in life is not my fault or the fault of others. You should be ashamed of your lack of personal integrity and character. You cannot play judge, jury & executioner with other people's personal belongings.
February 21, 2022
Google Public Storage The Upgrade
Worth it!
February 10, 2022
Google Public Storage DavidNina Castillo
Top notch facility, clean storage units, friendly and very helpful staff. Christine is amazing, she goes above and beyond to help her customers as much as she can. Wouldnt recommend any other place to keep your belongings. I know that keeping my belongings at public storage with christine that all my stuff is safe and will be there exactly how i left it.
February 6, 2022
Google Public Storage sean carlson
This location is clean, affordable and the customer service is stellar!!! I highly suggest this location!! Krystin is the person that helped me out and I am grateful for all she does!! Thanks again!!!!
February 3, 2022
Google Public Storage brooke loove
awesome customer service by kristen , kathy and monique. these guys work hard and were excellent and professional to rent storage unit
January 27, 2022
Google Public Storage Tony Jacobs
January 23, 2022
Google Public Storage Juanito
Excelente lugar para guardar sus pertenencias..