Reno, NV, Self-Storage Near 4875 S McCarran Blvd | 775-737-0121

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Storage Near Reno, NV 89502

Self-storage in Reno is conveniently located just north of S. McCarran Boulevard, between Airway Drive and Nell Road. This facility is perfectly positioned for frequent travelers and commuters, situated near the Reno-Tahoe International Airport, Jamaica Park, and the Meadowood Mall.

Small Storage Units Near You in Reno

Weekend warriors and golfers frequenting the three nearby golf courses can stay organized with a 5x5 storage unit. These compact spaces are ideal for storing your clubs, extra golf balls, and hiking gear for the local trails. For residents near the airport or Meadowood Mall, a 5x10 storage unit provides the perfect amount of space to declutter a garage or home office, easily holding seasonal clothing, luggage, and holiday decorations.

Medium Storage Units Near You in Reno

As Reno’s tech industry continues to grow with neighbors like Tesla, Apple, and Rackspace, local professionals can utilize a 10x10 storage unit for office equipment, inventory, or files. Apartment residents can also benefit from these units during a move or downsize, as they comfortably fit the contents of two rooms, including couches, coffee tables, and dining sets. A 10x15 storage unit offers even more flexibility for those needing to store larger bedroom sets or several rooms' worth of boxed belongings.

Large Storage Units Near You in Reno

For homeowners or retail businesses managing distribution needs near the Amazon or Barnes & Noble centers, our large units offer the space required for major projects. A 10x20 storage unit can hold the contents of a three-bedroom home, while our massive 10x30 storage units are designed for full-scale relocations, comfortably housing appliances, large sectional sofas, and mattresses. These spacious units are a practical choice for anyone transitioning between homes or managing long-term storage needs in Northern Nevada.

Reno Public Storage offers a versatile mix of indoor and outdoor storage units with varying access options to fit your lifestyle. For your convenience and added peace of mind, this property features an on-site manager who lives at the facility. Whether you are here for the glitzy nightlife, the booming tech sector, or the natural beauty of the Sierra Nevada, we are proud to offer affordable solutions and top-flight customer service.

Use our eRental program to book a contactless move-in and enjoy modern self-storage that's built for your needs.

If you are still looking for storage units near you in 89502, we have locations on: 2500 Airway Dr, Reno, NV 89502 and 4750 Longley Ln, Reno, NV 89502.

Convenient Self Storage Near You in Reno

Looking for storage that fits seamlessly into your daily routine? Our Reno location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Reno

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Take I-85 S and exit at Beaver Ruin Rd (Exit 102). Turn left onto Beaver Ruin Rd NW heading Southeast. Stay on Beaver Ruin Rd NW for approximately 4 miles, passing Indian Trail Lilburn Rd, until you reach 460 Beaver Ruin Rd NW. Public Storage will be on the right.

Directions from the South

Take I-85 N and exit at Beaver Ruin Rd (Exit 102). Turn right onto Beaver Ruin Rd NW heading Southeast. Continue on Beaver Ruin Rd NW for about 4 miles. Stay on Beaver Ruin Rd NW until you reach 460 Beaver Ruin Rd NW. Public Storage will be on the right.

Directions from the East

Take Lawrenceville Hwy (US-29 S) heading Southwest toward Lilburn. Turn right onto Beaver Ruin Rd NW heading Northwest. Continue on Beaver Ruin Rd NW for a short distance until you reach 460 Beaver Ruin Rd NW. Public Storage will be on the left.

Directions from the West

Take Jimmy Carter Blvd heading East, then turn right onto Lawrenceville Hwy (US-29 N). Stay on Lawrenceville Hwy until you reach the intersection with Beaver Ruin Rd. Turn left onto Beaver Ruin Rd NW and continue until you reach 460 Beaver Ruin Rd NW. Public Storage will be on the left.

At Public Storage, You'll Always Find...

Convenient Storage Solutions
Keypad Access
Month-to-Month Rent
Moving Supplies Available
Free Parking
Well-Lit Facilities

Hours

Rental Support

Monday 5:00 AM – 10:00 PM

Tuesday 5:00 AM – 10:00 PM

Wednesday 5:00 AM – 10:00 PM

Thursday 5:00 AM – 10:00 PM

Friday 5:00 AM – 10:00 PM

Saturday 5:00 AM – 10:00 PM

Sunday 5:00 AM – 10:00 PM

Access Hours

Monday 6:00 AM – 10:00 PM

Tuesday 6:00 AM – 10:00 PM

Wednesday 6:00 AM – 10:00 PM

Thursday 6:00 AM – 10:00 PM

Friday 6:00 AM – 10:00 PM

Saturday 6:00 AM – 10:00 PM

Sunday 6:00 AM – 10:00 PM

Office Hours

Monday 6:00 AM – 10:00 PM

Tuesday 6:00 AM – 10:00 PM

Wednesday 6:00 AM – 10:00 PM

Thursday 6:00 AM – 10:00 PM

Friday 6:00 AM – 10:00 PM

Saturday 6:00 AM – 10:00 PM

Sunday 6:00 AM – 10:00 PM

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Check your facility's offered features.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

See what fits in different storage unit sizes

Customer Reviews

Overall Rating

4.7

419 reviews

Rating Snapshot

Select a row to filter reviews

October 31, 2026

Google Public Storage Mariah Jim

Erica was awesome and helped us out!

October 29, 2026

Google Public Storage Julie Camarlinghi

Erica is awesome! We had a smooth check in. She went above and beyond with her customer service. I was very impressed with the location and her kind personality.

October 29, 2026

Google Public Storage Cynthia Dawson

October 25, 2026

Google Public Storage Paul S.

Ass backwards company…. Did not stand for their leaking roof and insurance. I should never have to deal with corporate for their lack of maintenance. No one would understand what I went through for the claim for damages that public storage caused to my stored vehicles there, even with this brief description. Do not patronize Public Storage, here or anywhere. And yes, I still rent, but not from Public Storage. On one of my visits, the guy next door was leaving and his unit had leaks too. I have also been told of similar leaking roofs at another location in another state. Claimed for the damages through the insurance (about a decade) I bought from them. They tried and turned this around on me and saying their insurance does not cover against their roof. Serious enough for me to contact the BBB I had rented 2 units from this location. I received a call from the district manager at the time, Stacy, who asked if it was alright to have 1 larger unit, instead of 2 smaller units, because “they” booked out 1 already. I was fine with it, as long as they didn’t charge me more. I bring 2 of my cars from SF and later a gas stove in a crate there. When I first arrived to do the paperwork, the front desk, not Anthony, but the other property manager asked if I wanted insurance for $15/month extra. I agreed. Afterwards, I was overseas and that ended up to be until COVID, so almost 10 years. I went back to the unit after the first year and there was some “sticky stuff” on my vehicles and the garage unit itself became filthy. I look up and lo and behold, there were drippings from the ceiling. I immediately told the property manager, Anthony and he said he would get the roof fixed. Again, I’m overseas with my family, so I had no choice and hope nothing serious happened to my cars. I ended up overseas for around 9 years and went back 1 other time with my kids to check on my cars. DUSTY The district manager put me in a corner unit where, people with the walk in, closet like size were next to me, while keeping their doors open. The dust accumulated in that area too. The walls did not go all the way to the top, hence the filth, after the fact. Eventually, after COVID and the winter, I was able to transport my vehicles out and to wash them. The drippings from public storage’s roof had eaten away at my paint. I contacted the Public Storage location and to the Orange Door insurance about my damages. They both were pointing fingers at each other, morphing into, “we can’t do anything, you are not covered for this, blah blah blah. I ended up taking those 2 entities to court in Reno, as well as the parent company in SoCal. The new district manager showed up for mediation, but had no power to negotiate a settlement. PS should up with the district manager, 2 lawyers and another lawyer type guy in the audience. Judge Pierre awarded me the win against the 2 entities in SoCal and not against the PS on S. McCarran.. PS was shady and the lawyers trying to use law jargon was inaccurate. Save your time and money and go somewhere else.. Imagine, I paid for 11 years of storage and insurance through them and “they” still wouldn’t admit and pay up for damages. See what I did to protect my cars and their unit? I put plastic down under the SS so I didn’t spill any oil on their floor. And still were “dicking” around. Their system is set up where there is no recourse and not taking responsibility for any wrongdoing and to blame the customer.. BTW on one of my stops to check on my unit, I saw the aftermath of a fire from another building, many units were burned. Horrible….my cars went in clean and washed.. All I wanted was to rent a place to store my cars, period and not get damage from their leaking roof or for them not to pay me for their lack of maintenance.. Public Storage would point their finger at Orange Door insurance and vice versa.. Complete bull and I mean complete bull.. I had to sue 3 of their entities. Go somewhere else “other than public storage.”

October 22, 2026

Google Public Storage Shannon Lambert

I've had a storage here since 6/2019 and today I went in with concerns about a email. And Ericka was a great help she was awesome solved my issue in a matter of minutes. Thank you Ericka

October 21, 2026

Google Public Storage Emile Edmond

September 19, 2026

Google Public Storage MsJudy

September 9, 2026

Google Public Storage Crissa Candler

I’ve keeping my things here for burning man, they helped me get into my unit when I lost my key and are very communicative.

August 31, 2026

Google Public Storage Shelley Stengel

We want to thank Erica for her hard work & for taking such great care of us! She has assisted us when we couldn’t get our storage door to close, called us when we forgot to lock our storage , & has helped us with our billing ! Thank you very much for all you do!

August 14, 2026

Google Public Storage Favy Castillo

Traveled twice a total of 5 hours of driving for my lock situation to be messed up every time I went. Went on Wenesday SPECIFICALLY because I was evacuating from the fire. My husband called letting them know earlier in the day about the lock only for me to show up and couldn't get in. I called multiple times, no email nothing the next day. did get emails and texts about being there 15 min past 9 tho. Such greattttt customer service 🙄

August 12, 2026

Google Public Storage Laura Gonzales

Great experience!!!

August 12, 2026

Google Public Storage Ella enchanted

Love this location! Makes life super easy

August 12, 2026

Google Public Storage Katia Nunez

I am very disappointed with my experience at this Public Storage location. I originally asked for a small 5x5 or 6x6 unit because all my belongings could fit in a small SUV and only need it for a week. Instead, I was rented a 12x12 unit that I did not need, with the price expected to nearly double the following month. The bigger problem happened Friday around 7:45 PM when I went after work to retrieve my belongings before traveling moving back home that night. The posted access hours are 6 AM–9 PM, but the gate would not open because the power was out. I understand that a power outage is not necessarily Public Storage’s fault. My complaint is about how I was treated. A woman at the facility yelled that there was no electricity and disappeared inside. After waiting 5–10 minutes and getting no response, I knocked on the window. She yelled at me to “knock it off” and told me to leave and come back the next day. I explained that I was traveling home that night and could not return the next day. I asked if the other locked gate in the back could be opened manually so I could retrieve my belongings, but she refused. I contacted customer service and asked for the District Manager. The District Manager called once; I missed the call, but I returned it several times and left messages with no further response. After the facility manager learned I had complained, she apparently gave customer service her version of the incident. When I later spoke with customer service, I felt her version had already been accepted before mine was heard. I asked to submit my complaint in writing and was told they don’t accept written complaints. I tried to resolve this directly before posting publicly. The power outage wasn’t the issue—the treatment, lack of assistance during posted access hours, and poor handling of my complaint afterward were.

August 9, 2026

Google Public Storage Roman Versch

I just got a notice they raised my rate BY 30% ! This means the space is now costing me $300 a month. and on top of it, They email you almost weekly about payment due (I am on auto pay) Gouging customers when inflation is under 3% is not good. They are a publicly traded company.. The website and rental agreement is also misleading.. This rate increase comes after only 5 months.. They do this intentionally and mislead people on the website about fair rates. I will have to explore options on moving.

July 26, 2026

Google Public Storage Tonya Marlow

Erica was proactive in responding to my issues .

July 10, 2026

Google Public Storage Iliana Chavez

Erika was great help! I love her <3

July 9, 2026

Google Public Storage Ronnie

June 28, 2026

Google Public Storage michelle Bonilla

I’m thrilled with the excellent customer service I received at this location. I highly recommend it to anyone looking for a storage unit.Thank you Erica and the lady that helped me today you ladies are wonderful!!!

June 26, 2026

Google Public Storage David Codde

June 19, 2026

Google Public Storage Socorro Easton

June 13, 2026

Google Public Storage AnitaBonghit 69

If nobody is here, that means you didn't call and set anything up. I'm never left hanging because there's also a customer service phone number everywhere and kiosk locations such as S. Virginia. It's not a S. McCarran Public Storage thing specially.

June 12, 2026

Google Public Storage Samantha Borges

We chose this storage facility specifically because they advertise having someone on-site 24/7. Unfortunately, that claim has not matched my experience at all. On our first visit, my girlfriend and I decided to downsize our unit after cleaning out and throwing away a large amount of stored items. When we arrived, there was a sign on the office door stating that the employee was “on site assisting someone” and would be back shortly. We waited for THREE HOURS. Nobody ever returned. We ultimately had to call the company’s 24/7 customer service line and rent our new storage unit over the phone because there was no one available on-site to help us. As we were leaving, we met another customer who was also trying to get assistance. He told us he had seen the employee come out to collect Amazon packages, but the employee refused to speak with him and went back inside while the “be back shortly” sign remained posted on the door. On our second visit, the exact same thing happened. The same sign was on the door, two separate customers were waiting outside for assistance, and the employee’s vehicle was parked inside the gated area, indicating someone was present on the property but unavailable to customers. The third visit was the final straw. While accessing our unit, our key broke off inside the lock. We immediately called the office/property manager FOUR TIMES with no answer. The office door again had a sign stating that the employee was on-site and would return ASAP, and once again the same vehicle was parked inside the gates. We could not get assistance from anyone on-site despite the fact that someone appeared to be there. Because nobody would answer the phone or assist us in person, we had to call the 24/7 customer service line again and schedule an appointment for the following day. As a result, we were unable to access our unit, unable to continue our work, and had to leave our belongings inaccessible overnight because of a broken lock. What happened next somehow made the situation even worse. When we arrived for our scheduled appointment the following day, we were informed that the facility’s locksmith would take 7–10 DAYS to come out. Our only alternative was to hire our own locksmith and pay approximately $120 out of pocket to cut the lock off. We then asked if we could simply cut the lock ourselves, considering it was our unit and our property. We were told that if we cut our own lock, it would be considered a breach of the lease and we would have to move out. So to summarize: there was no on-site assistance when we needed it, no one answered multiple phone calls, we were prevented from accessing our own belongings because of a broken key, the facility’s solution was to wait up to 10 days, pay a locksmith ourselves, or risk being told we violated our lease by handling the issue ourselves. At this point, the issue isn’t a single bad day or isolated incident. This has happened repeatedly over multiple visits all during 9-5 business hours. The advertised 24/7 on-site presence appears to be meaningless when customers cannot get assistance for hours, phone calls go unanswered, and employees who appear to be on the property are unavailable. The storage units themselves may be fine, but the customer service at this location has been one of the most frustrating experiences I have ever had with a business. If management is reading this, I strongly suggest investigating what is happening at this property because customers should not have to jump through this many hoops just to access their own belongings. I cannot recommend this facility based on the service we have received.

June 5, 2026

Google Public Storage Cora Godinez

Awesome, quick responsive customer service friendly with a smile, appreciative staff best place to have storage in Reno!

May 30, 2026

Google Public Storage Sandy Stamm

Erica made my move-in and out a breeze. She is amazing!

May 27, 2026

Google Public Storage Jaden Legg

The staff were very friendly and professional.

May 23, 2026

Google Public Storage Kenneth Tyson

The manager Erica is fantastic very helpful and courteous.

May 17, 2026

Google Public Storage Miriam Sevilla

Erica ,es muy amable, eficiente y te apoya en todo que necesitas es muy amigable y excelente en su trabajo recomiendo mucho ir con ella porque su atención es muy buena

May 14, 2026

Google Public Storage David Depiano

May 14, 2026

Google Public Storage phanuel toussaint

May 6, 2026

Google Public Storage D.A. Justice

I’m so impressed with serviced i received from a young lady Erica. I was referred from a Military brother to this particular site bcoz of the courteous and caring customer service from Erica, just as he told me. I am also very impressed with the cleanliness as well.

May 6, 2026

Google Public Storage Saloange’

ERICA WAS SUPER HELPFUL AND EXEMPLIFIES RARE AND QUALITIES WE DISABLED WAR VETERANS DO NOT OFTEN ENCOUNTER IN THE BUSINESS WORLD. PEOPLE LIKE ERICA IS THE REASON I DO REPEATED BUSINESS WITH PUBLIC STORAGE AND REFER ALL OF MY FRIENDS AND ASSOCIATES TO PUBLIC STORAGE.

May 5, 2026

Google Public Storage Luis Vigil

April 29, 2026

Google Public Storage Kay Hess

Erica went above and beyond to get storage unit to accommodate our needs! Exceptional customer service. 5++ Stars

April 29, 2026

Google Public Storage Jayme Tuomi

Easy procedure

April 25, 2026

Google Public Storage S

Erica was so kind and extremely helpful! She made the entire process of getting my storage unit so easy and fast. I highly recommend this business if you're looking for a storage unit!

April 23, 2026

Google Public Storage Ethan Duby

Erica was super helpful with everything and the process couldn’t have gone more smooth. Will definitely recommend to others!

April 19, 2026

Google Public Storage Kerri M

Had to wait for a while with no other options to contact

April 17, 2026

Google Public Storage Christal Fowler

4.17.26 I absolutely love Erica she's so helpful and she's super kind and she put up with my retarded man also this girl works so hard every time I see her she is out there shoveling snow or cleaning out a unit. Public Storage is very lucky to have her. It's been 5 years since I met her and I have enjoyed every time I've come in getting to see her and just saying hi 6.30.23 update Erica is such an asset to this company. She is always easy to work with, knowledgeable and pleasant to talk to. Seems like a lot of people come and go. So it’s nice to see a familiar face when I do arrive and need help. Original Love this location, Erica is always so Kind and Helpful. The only reason I rented here was because of her.

April 17, 2026

Google Public Storage Pixie Hazlett

from the moment i walked into the office Erika was professional welcoming and clearly knew the facility inside and out she took the time to show me a few different options which i really appreciated she was knowledgeable and effecient and had outstanding customer service

April 17, 2026

Google Public Storage Gina McDavitt

Amazing help!! I was checking in on pricing for short term storage and Erica was so thoughtful and helpful and patient with my thousands of questions. It’s always so nice in there and welcoming when I come in. Thanks erica!

March 31, 2026

Google Public Storage Gina Bear

Had questions about my unit and Erica took time to make sure all of them were answered and I felt happy with the interaction - she’s a great manager I’m glad she’s there!! It was an awesome experience.

March 7, 2026

Google Public Storage Luke Chilner

Erika was very helpful with helping me with the app and explaining things to me the units are nice and clean and is in a perfect location for myself but if you want good service and clean storage unit or units go see Erika she answers all your questions and set you rite up …..

February 27, 2026

Google Public Storage I.I LaRose

Management is extremely helpful and goes above and beyond her duties. Clean and extremely secure. Great experience

February 26, 2026

Google Public Storage beto Álvz

I came to rent a storage 9:35 am office closed I was waiting for 30 minutes and no one helped me

February 21, 2026

Google Public Storage Nature's Beauty

February 10, 2026

Google Public Storage Darrin Piver

Erica the manager was great !! Top of the line service. Thanks

February 6, 2026

Google Public Storage Shubham Avhad

Erica at Public Storage was amazing to work with. She was very helpful, very polite, and took the time to show us all the features clearly. She explained everything in an easy way and made the whole process smooth and stress-free. Great customer service — really appreciate her help!

January 9, 2026

Google Public Storage Jaden Podolic

January 2, 2026

Google Public Storage Isabel Rogers

Had a great experience here at public storage Erica was great very helpful and clear.. environment was nice and clean compared to other storage units I looked at

December 30, 2025

Google Public Storage darrin Piver

Erica was awesome!! Great customer service, and very helpful.

December 26, 2025

Google Public Storage Monica Marquez

December 6, 2025

Google Public Storage Faye Guillermo

Erica was excellent. Very helpful and friendly.

November 22, 2025

Google Public Storage Reggie Mitchell

I’d like to say Erica was very helpful and professional when I need to help at Publice Storage I give this place a triple A+

November 13, 2025

Google Public Storage Becky M

The nicest employees work here!

November 9, 2025

Google Public Storage John Jacobsen

October 17, 2025

Google Public Storage miriam valladares

Julie ,fue muy eficiente y me ayudó rápido con lo que necesitaba y es una persona muy amable simpática la recomiendo y fue muy buena mi experiencia

October 4, 2025

Google Public Storage Laura Bryant

This is such an amazing storage unit the ladies in the office are such amazing people and have helped me out so much!! Keep up the good work

September 5, 2025

Google Public Storage laura mayes

Erica is extremely friendly and knowledgeable and I feel confident using this storage facility! Thanks Erica! Wanted to add, thank you for all the extra work you have put in to keep the place clean with all the extra traffic coming through!!! I always know it will be clean, and safe every time I come through! Thanks Erica

September 4, 2025

Google Public Storage Seth Marcyes

I have been here for a year and it has been well kept! Cleaned up and kept nice whenever there were leaves blowing around. The person that manages the site, her name is Erica, and has been helpful in answering any questions about the units, contract, and billing inquiries on the app side of things. Thank you for helping create a secure site to store my extra belongings.

August 19, 2025

Google Public Storage Murphy Law

August 4, 2025

Google Public Storage Eleet

Definitely DON'T go see Erica at the Public Storage South McCarran property! By far the WORST customer service I've encountered with Public Storage! I don't know if she recently got a job title promotion or what, cuz she used to be very friendly and helping. But just recently her attitude has changed and She's definitely all about making herself look good to her higher ups and not helping her customers get the best experience possible with Public Storage. And I thought Public Storage was HUGE on customer service? I don't know what changed, but now I'm leaving Public Storage and it's all cuz of her! And I've been a customer there now just over 2 years.

June 25, 2025

Google Public Storage Wolf Kitten

Erica is the absolute best she was super friendly and was able to answer every question I had she's made my experience super great thanks Erica you'r a gem!!!!!!!

June 13, 2025

Google Public Storage J D

Place is clean and the right price.

May 30, 2025

Google Public Storage Haile Selassie

Thank you for everything

May 8, 2025

Google Public Storage Karolina Ciesielska

I had a wonderful experience at Public Storage, all thanks to Erica! From the moment I walked in, she greeted me with a warm smile and a genuinely helpful attitude. Erica was incredibly professional, patient, and knowledgeable—she answered all my questions and made the whole process smooth and stress-free. It’s clear she takes pride in her work and truly cares about her customers. People like Erica make all the difference—thank you for going above and beyond!

April 30, 2025

Google Public Storage Jermaine Dixon

Erica Amazing customer service very professional

April 18, 2025

Google Public Storage Amanda Alcantar

April 10, 2025

Google Public Storage Charlene Marlow

Hi everyone, I’m a very happy person today. I wanna share why Erica the manager here at this property is absolutely amazing. First off. The property is very clean. Very maintained exceptional customer service. I’ve never had a problem here in the last two years. Just recently, my mom got a storage unit and I had to move back home so we share A unit yesterday and my mother misplaced the key and as we were into the storage unit trying to get the lock off Mom went in and told Erica and Erica immediately reached out to her boss We were told it would be 5 to 10 business days and this morning Erica called me and asked me to meet her at the unit where she took the old lock off. I have a lung disease and my box full of medicine is in there and I am so thankful today. Erica is a keeper very professional excellent customer service skills and easy to communicate with 10 thumbs up for Erica. Thank you love bug. You helped me avoid an emergency visit today to the ER

March 20, 2025

Google Public Storage Daniel McCoy

Public storage is awesome. Mel (on the phone) and Erica (in person) were very friendly and helpful.

March 5, 2025

Google Public Storage Micky Terp

I don't know how to get into my Google account that I posted the last review of here, under Kelly. I will say the on-site manager today Erica was incredible. Dealing with a broken key in the lock was frustrating in the moment, but once I was able to talk to her she fixed everything immediately and did it with a great positive attitude. I've never had any issues here other then the lock. I would say I recommend place for your storage needs. (I received NO compensation in any way to post this. Erica was just that nice!)

March 2, 2025

Google Public Storage Kelly

This place sucks, they sold me a lock it stopped working in not even 6 months causing the key to break off in the lock. I tried to get ahold of the property manager to figure out a solution and they are asleep in their apt above the office when it's supposed to be open. They won't answer the business phone number, and now I'm stuck in limbo. Going to have to go buy bolt cutters and a new lock just to get into my unit today. This is my last month at this facility even if I have to pay extra to leave. DONT RENT HERE

February 18, 2025

Google Public Storage James Ballesteros

Julie, Erica, and Jameson were very helpful and professional. They gave exceptional customer service!

February 18, 2025

Google Public Storage Jae Markx

February 7, 2025

Google Public Storage Evelyn Gonzales

Erica was very helpful and polite she’s always in good spirits 👍❤️

February 6, 2025

Google Public Storage Julia Bundy

Erica is awesome, when my family was in a binde and if it weren't for her and her manager I would have lost even that much more. Thank you for everything!

January 30, 2025

Google Public Storage Roger Vind

Erica is always friendly and easy to deal with! I meet the district manager Stacey walking the property and she was very helpful explaining a few questions I had!

January 18, 2025

Google Public Storage Angelina Quevedo

Erica is an amazing person! She’s super helpful everytime I interact with her.

January 8, 2025

Google Public Storage Demetrus

I've been dealing with this facility for over an year. Erica has always been very helpful and a delight to work with

January 4, 2025

Google Public Storage LaVonne BarkerLaflamme

A great place to store your items when necessary. We recently relocated here from out of state and Erica helped make this part of the transition go so smoothly! She has been above and beyond helpful on several occasions; even in regards to another storage space here in town. She is always upbeat and has just a great infectious laugh! Thank you Erica for helping make our lives a little simpler!! LaVonne BarkerLaflamme

December 28, 2024

Google Public Storage Vane Ortiz

Erica helped get us get the best price..! 100% recommended!

December 7, 2024

Google Public Storage Miranda Neufeld

December 5, 2024

Google Public Storage Lawrance Evans

Update: As usual, Erica helped me out with a concern of mine and resolved it. Thanks again! Erica is the best. She went above and beyond while moving units and cleaned my old unit as I was moving into new one. 👍

November 30, 2024

Google Public Storage Haile Selassie

Less chaotic than some other locations for sure

November 23, 2024

Google Public Storage Angie Hernandez

Had the perfect customer service, made it so easy for me to understand the rules and what was needed to get my storage. I had my daughter with me and she was so patient with us which i appreciate the most!

November 16, 2024

Google Public Storage Jocelyn Manipon

Erica was very helpful and helped me get all set up. Thanks Erica

October 15, 2024

Google Public Storage Kirsten Lopez

Erica was very helpful and answered all my questions! She was extremely friendly and it is obvious that she cares about the customer!

October 8, 2024

Google Public Storage Rebecca Bush

***UPDATE: So, once again, I had an issue that I needed assistance with, and who was there to help me… Erica, of course!! She addressed every concern I had, and made sure I left feeling satisfied and valued!! She always has a smile on her face, and you can tell she genuinely cares about her customers!! Thank you again, Erica, for always making each interaction a positive one!! Erica was absolutely wonderful!! I was very frustrated about a few things and she resolved everything above and beyond my expectations!! Will definitely stay with Public Storage, as long as I can continue dealing with her! Thank you, Erica!!

October 8, 2024

Google Public Storage Yvonne

When I went into the office to see about possibly renting a space , the woman at the counter, I believe her name is Erica, was extremely helpful and really helped me in deciding what size storage I should get. She showed me a unit and all I can say is wow! I have never seen a unit so clean. Eric is as such an angel and extremely upbeat. I would definitely be referring to this location and if possible, as for Erica!

October 4, 2024

Google Public Storage Emily D

Erica is the best! She returns calls promptly and helps with everything. She made a not ideal situation go smoothly. Thank you Erica!

October 3, 2024

Google Public Storage Trilogy Adult Services

This storage facility is well maintained, Great Staff and Location!!

October 3, 2024

Google Public Storage laurie r

Erica is the absolute best! She was so helpful and kind! She made a stressful situation so much better!

October 3, 2024

Google Public Storage Thro way

Wow - I’ve had to use public storage a few different times throughout my life - this location is the best I’ve been to. Erica is so helpful and a real hard worker; she always has time to answer questions and help if needed. Definitely recommending this location to my friends and family

October 3, 2024

Google Public Storage Megan Benando

I cant thank Erica and her staff enough. They made my move seamless. I was worried with having to put my stuff in storage but Erica helped me pick the best unit and made it so easy. If looking to get storage unit in Reno. This is the one to go to!!!!!!

October 2, 2024

Google Public Storage Janet Benteau

Easy access friendly staff great place to store your you belongings.

September 26, 2024

Google Public Storage Jason Sumption

Krystin and Mari are the absolute best. I bought an auctioned storage unit online and came here to clean it out. Krystin and Mari were extremely helpful with all paperwork and answered all of my questions. They were also very kind and made this a very enjoyable experience for me. Thank you, Ladies.

September 13, 2024

Google Public Storage James Goris

Erica was awesome!!!! She made moving fun!!!!!!

September 10, 2024

Google Public Storage John D

Erica Is amazing she did nothing but help me and make my life so much easier during a hard time

September 6, 2024

Google Public Storage Carlena Thomas

Definitely

August 25, 2024

Google Public Storage Kenneth Lee

Reno storage close to airport

August 22, 2024

Google Public Storage Haile Selassie

Always a chill experience

July 20, 2024

Google Public Storage K McClay (KK)

Great place for storage easy and convenient access inexpensive and employees are amazing and very friendly love their service

July 20, 2024

Google Public Storage Robert Bowden

Great Property. Easy to get in and out, clean and well maintained. Erica was great! When I first arrived at the property, I was unsure where my unit was located and she came out of the office unprompted to assist. I have rented storage units Coast to Coast, some PS, other big box stores and Mom&Pop type places. She has a great demeanor in person and on the phone. So thumbs up to the property and Erica! Thx you guys!

July 13, 2024

Google Public Storage Caleb Downing

Erica was easy to work with

July 3, 2024

Google Public Storage sonomafred

Staff member (on-site manager) was polite, professional and helpful. Space is as advertised; however, there are not enough service carts to facilitate moving items into and out of the interior units, which is very challenging for someone, such a myself, with mobility challenges. When brought up to the manager, she said that the carts get stolen and "corporate" will not provide replacements. I recommend corporate review Title III of the Americans with Disabilities Act.

June 29, 2024

Google Public Storage Oscar Orantes

June 20, 2024

Google Public Storage Administrator

I want to extend a huge thank you to Erica at Public Storage for her exceptional service. Although I do not have a unit at her specific location, she went above and beyond to assist me with a problem I encountered at another Public Storage facility in Santa Cruz, California. Erica's dedication and commitment to resolving my issue were truly commendable. Despite not being directly involved, she took the time to understand my situation and provided invaluable support every step of the way. Her professionalism and willingness to help exceeded my expectations, and I am incredibly grateful for all her efforts. If you are looking for outstanding customer service, I highly recommend reaching out to Erica at Public Storage. Her proactive approach and genuine care for customers make her a standout professional in the industry. Thank you once again, Erica, for making a significant difference and ensuring a positive experience during a challenging time.

May 17, 2024

Google Public Storage Mohammad Ahmad

May 16, 2024

Google Public Storage Domingo Rodriguez

Great Place And even Greater people Mrs Janae was very kind courteous and understanding Also very hard working and very professional Thank you for being so helpful Definitely recommend Public Storage

April 29, 2024

Google Public Storage Ashleigh Faulstich

What a pleasant experience compared to other storage units I've rented. Secure facility, friendly staff, a remote app to open the gate. Janea is very helpful and courteous. As with all storage facilities, sometimes you have to shuffle cars a bit for everyone to comfortably access their units, but this one seems to attract a clientele who store their belongings neatly and nobody just hangs out in their storage units with their stuff. I don't think they tolerate unnecessary/inappropriate loitering. Just load/unload, easy-peasy. Convenient location and in six months of regularly accessing the facility there was only one time we had trouble with the gate.

April 28, 2024

Google Public Storage OmarAdin

April 27, 2024

Google Public Storage Christopher Compton

The staff is never there

April 24, 2024

Google Public Storage Allison Grigus

Erica was fantastic and went out of her way to help me out. Not just a good place to store my car but to help me out was over and beyond. Thanks Erica!!

April 19, 2024

Google Public Storage delilah charl

Erica was so sweet and the best loved my experience.

April 19, 2024

Google Public Storage Rodrigo Inostroza

April 18, 2024

Google Public Storage Pixie Hazlett (Pix)

Erica was very helpful and extremely informative a real pleasure I definitely enjoyed speaking with her look forward to moving stuff in

April 18, 2024

Google Public Storage Justin Stewart

"I recently rented here and Erica! was super friendly. She made it extremely easy and I would highly recommend storing here."

April 18, 2024

Google Public Storage Scott Nash

It's a trap money pit, they slowly rack up the price on you 💯

April 16, 2024

Google Public Storage Haleigh Day

Erica was amazing, one of the best customer service! Everyone needs more employees like her!

April 10, 2024

Google Public Storage Eric Werner

Honestly, I never thought I would find myself reviewing a storage facility but Janae's professionalism and personality in the front office warranted an absolutely glowing review! Thank you!

March 29, 2024

Google Public Storage Marge Degrande

Erica was sup, SUPER helpful. She went above and beyond and got me into the right space. Thank you Erica.

March 11, 2024

Google Public Storage Andrew Y

Erica is the best – helpful and friendly. The facilities are solid and I especially appreciate the easy app-based gate access.

March 7, 2024

Google Public Storage Moises Arkel

February 27, 2024

Google Public Storage Ralph Handel

Erica is awsome and the storage options are excellent we just down sized and have been using public storage at this location for approximately 4 years.

February 21, 2024

Google Public Storage april HUNKAPILLER

February 6, 2024

Google Public Storage AnitaBonghit 69

Best location in town. Not too wild like some of the others

January 31, 2024

Google Public Storage Santos Lopez

Gracias Erica !

December 1, 2023

Google Public Storage Charlotte CV

Fue la mejor decisión el elegir este storage, la señorita Érica nos brindó un excelente servicio, nos dio toda la información necesaria, nos mostró varios lugares sin ningún problema y siempre muy amable, al momento de pagar también nos explico cada detalle necesario, el lugar tiene buena seguridad y limpio, muy recomendado

October 27, 2023

Google Public Storage Mikey Peterson

October 21, 2023

Google Public Storage James Devlin

October 19, 2023

Google Public Storage Todd Betterton

Erica and Cathi were super friendly and awesome to work with! Thanks Ladies!!!

October 17, 2023

Google Public Storage Fernando Jurado

Erica was great! Friendly and knowledgeable. Highly recommend 👌

October 17, 2023

Google Public Storage Jennifer Lucky Kendrick

Erica in S. McCarran was amazing. She helped got all my questions answered quick in was so kind and personable. Five stars for her!

September 28, 2023

Google Public Storage Justin (RippinLips)

I received the utmost excellent customer service from Erica, with all my questions answered and thoroughly detailed out. I would recommend to anyone of my family and friends plus the facilities are clean and well-maintained. Safe piece of mind to store my belongings at this facility.

September 9, 2023

Google Public Storage Rusty Shackleford

Erica over at Public Storage really came through for me. She made the whole storage process smooth and easy, and I couldn't be happier with the service I received. Kudos to her!

September 9, 2023

Google Public Storage AnitaBonghit 69

Erica at Public Storage left a positive impression on me with her outstanding service. Her professionalism and efficiency were truly noteworthy, and I couldn't have asked for a better experience

August 3, 2023

Google Public Storage Charlysia Washington

Erica was so polite and outgoing. She’s so awesome. She walked me through everything thoroughly and made sure to mentioned the little things as well! :)

July 28, 2023

Google Public Storage Jessyca Gurrola

Erica was amazing and super helpful! Answered all my questions!

July 6, 2023

Google Public Storage Haile Selassie

Public Storage has been an amazin experience for me. The staff is always friendly and helpful, and the facility is well-maintained and secures. I would definetly recommend it to anyone in need of storage solutions.

July 6, 2023

Google Public Storage Paul Reubens

As a long-time renter at Public Storage, I recently had the pleasure of interacting with Erica, who recently transferred as the property manager. Her knowledge and expertise in managing the property are evident, and I'm confident in her ability to maintain its high standards. I've never had a problem regardless.

May 9, 2023

Google Public Storage Ashly Johnson

May 7, 2023

Google Public Storage G Mart

Helena has been fantastic. She was a great help.

April 24, 2023

Google Public Storage Grumpy Bear

Nina, Hats off to you little lady.... I hope this is seen by the proper management higher up then the store "managers" Nina was great and did an outstanding job multi tasking between customers that were in the office last week. She appeared to be working alone and although it seemed extremely busy she still managed to smile and laugh with her customers. I have seen a lot of CS people in my time but Nina is Something else. Please show some validation for her and whom ever encouraged her to be with your company. Thanks again Nina for a great morning and I will be storing there. This is why.... I was about to move my things to another facility outside of Public storage and I went into a public storage with friend who was paying a bill and I now known to be 4875 S McCarran Blvd. Anyways the office had other customers in the room and when we walked in, she peaked her head around the customer in front of her and said be with you in a min. Then she stepped to the side and said actually I lied sorry I will be with you in a few minutes to see what services I can provide you with today. I just chuckled. We waited apx 7 minutes and as the other customer was finished she said hold on guys and women imma do roll call in a min and laughed and said just kidding. As the customer walked pass us he said be patient she's the only one here and she ready was told by another manager to shove the customers out the door and do her outside work and she's a good worker and cares about us. Then she says real loud I'm going to ask three options for reasons to come and see me and if none apply just let me know. 1st all potential customers or eRental customers over here, Payments here in the middle and over here account issues changes and vacate. Everyone moved and she stated please be patient I am going to process payments on this side and hp others on this side anyone have any objections and smiled. I must say she was doing her job we were almost out of the office in a matter of about an hour. And everyone e recieved the help they needed. Great job for the person she learned from.

April 19, 2023

Google Public Storage Jamex M

It was a good place but after changing there personel it has gone downhill would not recommend storing your stuff there

April 10, 2023

Google Public Storage Chris Jackson

Kathy was incredibly helpful and kind

April 6, 2023

Google Public Storage Liz Lafontaine

I rented a unit online but received a call from Nina C before I completed the reservation. She was so helpful and friendly in answering all of my questions. I secured the unit online. Even though, I had a small hiccup when we arrived onsite with the gate code verification (that Krystin from Wrongel location resolved) Nina was also just as friendly in person! I appreciated the great customer service! Especially since the customer service line representative was not helpful and very rude! Thank goodness for Kristin and Nina!

March 19, 2023

Google Public Storage tashell clark

i had a nice time packing a moving then met Kathy, super friendly she was polite and showed me around the units allowing me comfort and the ability to do things smooth and easy

March 19, 2023

Google Public Storage Penny

This place is over priced and until recently there employees had crappie attitudes and where rude but as I moved out the girl at the counter was awesome friendly and polite

March 11, 2023

Google Public Storage Donald Nelson

My storage is easily accessible.

March 9, 2023

Google Public Storage Laurie Hendershot

Kim went above and beyond to help me find the right size unit after I picked one way to small for all my “ treasures”. Thank you Kim!!!

January 28, 2023

Google Public Storage Joshua “Fat Bastard” Douglass

January 21, 2023

Google Public Storage Godricmaximos BluffGod

My unit got robbed due to their negligence. They had JB welded the clasp that attaches to the unit and the wall. I assumed it was okay given "Public Storage is a known brand" and they should know what they were doing. I was wrong. They have motion activated lights, but they didn't activate from the side you would naturally get walk in from. They only have cameras on the door into the units but not on any of the hallways so they were unable to see anything. When I wanted to move the few things remaining that weren't stolen they offered me a smaller unit literally as far across the facility as possible. I told them it wasn't happening and they eventually gave me a larger unit that was closer and had better working lights. Also when I'd initially gotten the unit I'd used an online price and when I went to sign up originally they tried to argue they wouldn't honor the price which I eventually forced them to. Overall a horrible experience and really deteriorated my trust in storage units. I thought getting $800 worth of equipment out of my car was the smart play to avoid getting my car broken into, who would've thought the storage unit was the riskier option. And that same week apparently at least two other people at the facility were robbed as well. STAY AWAY.

November 16, 2022

Google Public Storage Stefani Gwen

August 30, 2022

Google Public Storage Rey-all Bodmon

My friends storage unit is here they have a particularly high level of security and all the units are locked up in larger locked buildings with coded gates all around and only one entrance by the office which it looked like was always occupied by very nice staff might I add. Everything was tidy and I wouldn't worry keeping a locker full of gold bars in here who knows maybe I already do ???

August 4, 2022

Google Public Storage Kelly Smith

Monique was very friendly and made sure the unit I got was the right size for my move.

July 19, 2022

Google Public Storage Laura Costigan

Jackie and Moe were extremely helpful in trying to help secure a rv parking spot they went above and beyond in customer service. Great ladies.

July 18, 2022

Google Public Storage Roger Meneses

I just want to say that Monique is the best and how much I appreciate everything she does for her customers. She definitely keeps them happy 😁😁 thank you Monique.

July 18, 2022

Google Public Storage Julia Campbell

Jackie was so helpful

July 17, 2022

Google Public Storage Rigoberto Carmona

Jackie is a lot of help.very nice

July 13, 2022

Google Public Storage Gigi Milne

Super kind, knowledgeable, and professional staff. Emily was wonderful to work with. Good location and the area felt clean, safe, and reasonably priced. Thank you!

July 11, 2022

Google Public Storage Debbie M

June 22, 2022

Google Public Storage Derrick Davis

Seems to be alittle understaffed as the office isn't always open during business hours

June 12, 2022

Google Public Storage Judy Stewart

Monik was super today and very helpful. Ask for her and she is very pleasant to deal with. Doing a great job as far as I am concerned.

May 11, 2022

Google Public Storage Albert Grover

May 4, 2022

Google Public Storage Stephen Tapia

Monique was kind, professional, knowledgeable & helpful at every need while I rented from PS! TY

April 27, 2022

Google Public Storage Chelsea Phillips

Just signed up. Monique was patient, friendly and helpful. Answered all my questions.

April 14, 2022

Google Public Storage Donna Dunn

April 2, 2022

Google Public Storage William Steinke

This place just upped our storage unit $30 dollars a month and didn't ask for resigning documentation or notified me of this change, so apparently they can up the rent of your unit anytime for any reason and not get authorization? Seems sketchy don't rent from here.

March 30, 2022

Google Public Storage MariLyn Schoefer

Monique is amazing and a great spirit. Love her😁

March 30, 2022

Google Public Storage Gene Ferris

Place was great, Monique was a wonderful help and has never made storaging any easier.

February 23, 2022

Google Public Storage Laura Leard

I have an interior unit and it is dirty and lots of leaves also extremely cold in winter - drafty With that said it’s quite expensive

January 28, 2022

Google Public Storage Shelly’s wonderland Shells

So cool place I needed A place to store my belongings because I just enrolled at the University of Nevada and I came here with my dog to get a unit and met a very nice lady named Monique who is super cool and even gave my dog a treat she walked me through and help with steps and I’m one of those people that ask questions twice and she was still pretty chill and cool multitasker pretty cool lady if you ask me thanks Monique hope you see this and I hope you have a good day

January 18, 2022

Google Public Storage Angela Goodrich

The thing I like most about the storage company is you can set your account up to have 24 hour access. The grounds are clean and the caretakers nice.

January 15, 2022

Google Public Storage Kristy Torres

Danielle and Monique helped me with ease and were extremely nice and knowledgeable.

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