Public Storage Self-Storage Units at 2435 E Cheyenne Ave, North Las Vegas, NV

Workers here are so extra. They keep the carts in the office and then get mad when you don’t return them to the office. It’s return spots for this reason but they don’t want you to use those. Then you can’t give them cart to someone else they want you to tell them to go to the office for it. Why do we both have to walk to the office to return it and then for the next person to get it. Literally got a call hours after I left because someone asked for the cart as I was leaving and I gave it to them to use. Smh No one wants to keep walking from one side of the facility to the other over a cart and then walk back to the other side just to get back to your car

Mark was very nice and helpful ,he answered all of my questions

Cori was an awesome person with good personality

Lakreshia was truly an Angel sent her customer service was amazing thanks you so very much five star player

Excellent service especially from the store manager as well as convenience of the location. Recommended 😍

I was looking for a storage solution and was glad I came here because Janine, the lady who answered the phone, and who I met at the front desk the same day, was very nice, considerate, and even held a storage unit for me that I requested. It's employees like this who uphold the good image of a business. It was a great experience throughout the whole process because of Janine. Thank you!

This was my first time getting a storage unit. & Mark was really helpful and made this process easy and affordable. The best service! Thank you again

Mark very helpful and pleasant.

Esta en una excelente ubicación y siempre está en constantes reparaciones

Janean at the front office is such a great help and the best customer service I receive definitely satisfied

I recently had the pleasure of working with Janine when renting a storage unit, and I couldn't be more impressed with her exceptional service. From start to finish, Janine went above and beyond to ensure that my needs were met. She was incredibly knowledgeable, friendly, and attentive, making the entire process seamless and stress-free. Janine took the time to understand my specific requirements and provided me with the perfect storage solution. Her attention to detail and commitment to customer satisfaction were evident in every interaction. She made sure that I was completely comfortable and informed about all aspects of the rental. Thank you, Janine, for your outstanding service. You truly made a difference, and I highly recommend you to anyone in need of storage solutions. Your professionalism and dedication are greatly appreciated. I would definitely recommend this storage to anyone.

I really enjoy the lady's help you have working on Civic center in Cheyenne very helpful

Janean was so very helpful in a situation that we were very lost on and went above and beyond what was needed to help us. Thank You Janean. Please keep her shes an asset to your company.

Janean was exceptional kind and helpful. Thank you for taking the time to help us. The best customer service ever.

Janean and Alven were amazing! I’ve been a long time customer here and they offered the best customer service I’ve had here. They both went above and beyond and I’m thankful that Janean is so nice and understanding. She will take care of your issues straight away. I hope she stays here!

Janean is so awesome best customer service ever she is very helpful , kind and her personality is awesome she is very caring and attentive best customer service I have ever had I love going to this storage the prices are manageable and dealing with janean if you need help getting into your storage because you lost your key she does the best she can to help get back into your storage very much appreciated I recommend this storage place hands down you can’t beat great prices and great customer service.

Renting a unit over the app was simple and a breeze. The lady at the front desk Janean was an absolute delight, I was able to get a short tour from her of the location, and I was impressed with how clean the location was in general. Big shout out to Janean, I plan on renting here long term.

I am giving janene five stars her customer service is awesome such a nice down to earth lady .Keep up the good work .The place is so nice & clean also..

Janean is amazing! What an asset to your company. Friendly and super helpful!

Ive been at public storage for a while and janean is the very best, she's always kind and funny and always treats me fantastic. If she wasn't here I would not store with public storage. Thank you janean your awesome

ممتاز

Janean was the absolute best I cannot thank her enough for how much she helped my family and I out. She needs a raise ASAP she is the best associate that I dealt with since having my stuff in the storage for the last 2 years. She's very helpful and very fast in serving you thank you so much Janean!!!! D. Molette

Janean was hands down the best help ever. So kind, answered all my questions, and showed me around thoroughly. She made me feel welcome from the get go and was funny too. Thank you again for you help, I’m excited to rent from here -Ryan

THE ALARM WENT OFF SINCE LIKE 6PM THE DAY BEFORE I LIVE RIGHT BEHIND THEM,CALLED THEM AND SPOKE TO CUSTOMER SERVICE THAT THE ALARM WAS STILL GOING OFF PRETTY ANNOYING WHEN YOU ARE TRYING TO SLEEP AND WAKE UP AT 5AM!STILL LEFT WORK AT 6:30 AM STILL GOING ON SMH WHAT MAKES YOU THINK YOU GUYS ARE TAKING CARE OF SOMEONES PERSONAL BELONGINGS!

Janine was extremely helpful, commutative, and understanding. She’s awesome and made us feel comfortable, and most importantly welcome. Honestly one of the most helpful places I’ve ever been to.

I've rented many Public Storage units in my time . I would have to say the location that Jeneen works at is the best . Its clean, well lit , and isn't cold . My only complaint would be how early they close. That part is very inconvenient to me and others im sure. The other locations need a "Jeneen" (I think her name was)at the front. If they extended the hours some and all had her they would be the perfect storage company. I meant to put five stars . Your company is great. I recommend !!!!

Recently I visited the East Cheyenne Rd location to get some information about unit rental . A Ms Janean was the person there that helped me. They were extremely busy that day but she managed to answer all of my questions. As well as help two others . Talk about multi-tasking. She was kind, friendly and very down to earth. I recommend this location .

The access until 5 or 6 pm is one of the most disgusting rules about this place, it prevents nothing and only causes inconveniences there's no reason for this other than to humiliate the customer

The Public Storage representative Jeanine was a very welcoming and pleasant! She answered all my questions and helped me complete the rental quickly! She did a great job! The facilities were clean and well maintained. The location is great and secure!

Everything and everyone is awesome here.

Still waiting for a call from manager

Janean was very helpful outgoing she has 5star customer service. Than you, Janean!

Great customer service. Never have a issue 5 ☆

We were really getting concerned about this complex AC, lack of attendees HELP ie custamer services we were starting to look elsewhere till we your new on-site manager SHE turned our attitudes around fast with her, directly to the point on all our issues and her professionalism, she gained our trust and we upgraded to a larger unit

I had just moved here from Colorado. Got this storage unit and paid for it. When I went into the storage unit, there were no cards available for offloading my stuff into the unit even though the clerk at the desk said that there was. Also I was the only person in the facility so where are those cards are? Nobody really knows. It would have taken me two days to offload all my stuff into that facility as the load doors are only on one side of the facility. Also, there was a gentleman standing on the property selling drugs. That's awesome. Not exactly a great place. I would not recommend you going to this place.

Excellent business and excellent employees that work there

Absolutely terrible, some of the highest prices in the area and no one on site to speak to unless you make an appointment through the call center. When people are there they are rude, condescending, unfriendly. If you can go anywhere else. I can't wait to get my stuff out of this place

JACEY MY GIRL!!! she is awesome! We highly recommend her to anyone with public storage needs. She is always kind to us and always makes us feel at home ❤️❤️ She always has a smile on her face with us and everyone. 💕 thank you girl for everything you’ve done for us. You are highly appreciated to myself and my family 👑 keep up the good work Queen

Thanks Jacey for your 5 star service

She was very helpful and respectful to my family and i each and every time we came.

Thanks jacey for your 5 star customer service

Thanks Jacey for the 5 star service

5 start customer service thank you jacey

Brian is the best and is a best asset to the company

Best service ever

This place stole all my stuff and acted like they don’t know what happened. They cut my lock off and put there’s on after stealing everything I ever owned. Don’t trust them, there’s no cameras in the hallways so store there at your own risk. I will never use this sorry excuse for a storage facility again. Nothing but thrives!

Brian was super helpful and friendly! I recommend this place for all of your storage needs!

Kelly was awesome and pleasant! Very helpful and went above and beyond to assist me.. Units are very clean. I highly recommend renting at this location.

The young lady at the storage was very helpful very good at a job very efficient

My scheduled storage unit had some minor issues however Brian upgraded me to double the size unit at no additional cost what an amazing place!

Brian gave great customer service.

The manager was kind, courteous, and professional. She made sure we had everything we needed.

Great customer service. Clean place fast easy Martel and Kelly helped up a lot . I recommend them

Great job. Thanks for all you guys help.Kelly and Martel

Muy buen servicio y muy amables .. gracias

Rented us an unrentable/accessible unit. You'd think no problem refund since a compromise isn't available but NOPE.. NOTHING.. reported to BBB and news.. do not rent here.. they know they did wrong! $200plus they just kept!

Kelly was super rude I Don’t understand how she’s working there smh this location sucks bad…. NEVER AGAIN STAY AWAY

Rental storage place...cost is to high..but so is everything else

Kelly was super rude and condescending I have been buying storage units for so long, but I have never experienced such rudeness. I came to pay for my unit and immediately she starts being rude to me .I then asked her who the manager is ? she tells me it is her, I ask her if she has a superior, ,she then starts laughing ..so go figure !!!! then proceeds to write it on a paper she also tells me oh her name is Dawn !! and by the way tell her I said hi ...whatever that meant !!!!.....And there was a gentleman (customer) who can attest to this .Kelly do your job !!!! and let other people do what brought them there to do ..I wish I recorded this so.everyone can see how you tried to ruin my day but you didn't ..you are NOT my boss....My life is far bigger than a storage auction ... find peace it's a good thing to have !!!!! Funny thing I had 2 other units to clean out at another EXTRA STORAGE the lady was so welcoming and sooo professional because she did her job everything was fine .I am also going to take this up to your upper management and if Kelly you are the owner of this franchise there is always someone over that ..you will be held accountable ...There are cameras in your store so they can be reviewed . Signed a girl that refused to take your bad energy .

My wife and I rent a storage from here in Kelly Was absolutely awesome she helped us in every way possible I don't know how she does it when she's the only one here she helped us in about 5 other people under an hour and if service was absolutely amazing thank you again Kelly for the best Experience

She’s great great help

Ms Keli has always been nice and helpful - She has Assist me with a number of issues of concern to me with my storage and seen to the solving of those concerns.

Kelly was amazing, we were lucky enough to come while Nick was there and he was just as helpful of course. She was so sweet even though we came during her lunch hour :-) glad we chose them for storage! Thank you both!

Great

Love the deal here and the location. Perfect customer service and able to get exactly what i needed. Thank you

Kelly..Kelly…Kelly!!! Best customer service and attention to details that as a newbie to storage unit rentals. Left feeling like family. Wonderful experience

Dawn and Kelly are amazing, _ thank you ....great experience

Pam did an awesome job. Very friendly

I’ve been a customer at this location for a few years now and I love it. Every time I’m there this location is always so well kept even the restrooms are very clean. Whenever I have a question or concern Kelly is always really helpful and knowledgeable. Kelly always makes sure my storage needs are met. Thank you for all you do!

Ms. Kelly was great. Very professional!!!

Kelly is awesome she keeps this place clean.

OMG Kelly at Public Storage is freaking awesome, so understanding, patient and helpful. We love renting from her, she always speak and make sure we're ok. ALWAYS 5 STARS!!!!!!

Great stored service plus it's so secure to place items no one still nothing in there I love the service 😍

Kelly does a great job and provides great customer service. Thanks

Jacey is amazing and should promoted!

Very helpful was understanding location was clean but book they sent me to another location but I am very pleased with the service

Kelly is a really kind,nice and helpful person. It’s hard to find people like her. I am definitely recommend public storage to friends and family. She deserve the best!!!

Kelly was Great

Kelly is very helpful