Public Storage Self-Storage Units at 3851 E Charleston Blvd, Las Vegas, NV
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 56/moSmall 5'x10'
$ 56/mo $75Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 86/moMedium 10'x10'
$ 86/mo $114Best Price Label2 units left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 97/moMedium 10'x10'
$ 97/mo $129Best Price Label1 unit left!
- Outside unit
12'x20'Online only price$ 144/moLarge 12'x20'
$ 144/mo $191Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x14'Online only price$ 148/moLarge 10'x14'
$ 148/mo $197Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $227Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 173/moLarge 10'x20'
$ 173/mo $231Best Price Label2 units left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
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East Las Vegas Storage Units Near Interstate 515
This East Las Vegas Public Storage provides customers with a variety of self storage solutions to tackle nearly any size load – big or small.
Located on the north side of Charleston Boulevard one block west of where it meets I-515, roughly four miles east of downtown Las Vegas, this facility has indoor storage units and outdoor storage units, as well as the option of climate controlled storage units.
For days spent out on the course at Desert Pines Golf Club, a 5x10 storage unit makes getting to the first tee a breeze when storing an entire foursome's golf clubs all in one place for easy access any time of the year.
Families in the Huntridge neighborhood can open up things in a cramped master bedroom with the help of a 10x15 storage unit to hold an old dresser, boxes full of clothes or even an old mattress and bedframe.
A straight shot east along Charleston Blvd. from the Arts District, local residents living in the nearby apartment complexes know a little extra space can go a long way. For storage of large items, including couches, tables, beds, desks and appliances, check out the space offered by a 10x30 storage unit.
With a property manager who lives at the facility and a rental office that also sells an assortment of packing supplies, from moving boxes to bubble wrap, it's hard to beat the overall self storage experience at this Public Storage in East Las Vegas.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 618)
HI YESTERDAY I HAD A VERY GREAT EXPERIENCE WITH ON-SITE MANAGER DEBBIE. DEBBIE HAD VERY GOOD CUSTOMER SERVICE SHE HELPED ME OUT WITH EVERYTHING I NEEDED TO MOVE IN MY NEW UNIT IM VERY SATISFIED AFTER ALL IM GIVING 5 STARS FOR GREAT SERVICE AND WISH I COULD GIVE AN EXTRA 5 STARS FOR VERY CLEAN UNIT.
Oh my God I had never delt with someone like Debbie before it was a refreshing experience. My dad and I stopped in to see two units and she took the time and showed us both units. My dad has breathing issues and Debbie saw that and asked if he needs to rest in-between units. Of course my dad is hard headed and told her no we can keep going. And Debbie took her time and slowly walked with him. I had never experienced that kid of empathy in Las Vegas before unless you are paying them. He told me today that he like that young lady at the Charleston location. Mind you we don't live by that location. There are storage spaces closer to us. And she even checked other properties for us. But he has his mind set.. just wanted to share my story
Hello and thanks for all your all help Ms Debbie... I just wanted to show my appreciation for you being a people person and well skilled in public relations...you're a very patient person and help when needed...thanks
⭐ATENNTION! AMENDED REVIEW...PLEASE READ!⭐ While scrolling down through the Storage Companies listed near me I found a great deal on a 10×10 unit that suits my needs for short term storage. I was met at the office by the Manager Yesenia...I reserved online and she guided me through the rental procedure with precise and top notch Customer Service. All my receipts were e-mailed to me as well as my individual gate code with Unit number. This was the smoothest and by far the best storage rental experience throughout the years of using these kind of business services. If you live in the area and are in the market for storage space I highly recommend visiting Yesenia for the same outstanding service that I received! 👍🏼👍🏼A+ 🌟 Thank you for your stellar service and professionalism Yesenia! I have to update my original review. As you might know I am a Stage 4 Cancer patient. After a difficult and 2 months hospital stay I was not aware that my payments for my unit were behind one month and the month of August was due as well. When I checked my email I saw a message that read my unit would be up for auction toward the end of the month. I called and arranged to make a payment in person. I waited over a half an hour because the office was locked and empty. I called and left a message and waited another 15 mins. I saw a lady coming to the office who was clearly working on the property. Debbie was friendly and greeted me asking how long I was waiting. I made a payment and she recommended that because of the emergency situation that caused the lack of payment that I should try to have the Lien charge waived. Denied. This company is in the habit of only staffing one employee in the office and expects them to service the grounds, check people in and out for units and handle.the phone calls as well. I explained my case to her and it just so happened that she was also a cancer patient with lymphoma that traveled to her breasts. The company is aware of her illness and still expects her to complete all of her tasks. BTW...there is no Manager ever at any location so the employees have to field angree or disgruntled patrons. The late fee was $21 for both months and an almost $58 lien fee. Totaling over $350 for actually being a month behind. So I urge any customer to read the entire contract and ask about hidden fees and policies before leasing space for storage. ESPECIALLY with Public Storage. AJCP
RATS...RATS...DO NOT STORE YOUR STUFF HERE! THEY HAVE RATS! I had Public storage for over 1 year at another location on Rainbow and Cheyenne and it was perfect. I moved here to the Charleston location because it was closer to me, and had my stuff in here for 4 months and came in to find my stuff damaged by rat feces and them destroying my stuff. It smelled disgusting. They chewed through my shoes and clothes. AND ANYTHING ELSE THEY COULD FIND. I spoke to the property manager and they told me not to worry that the insurance would cover THAT WAS A LIE. They do not cover rodent damage. I asked to at least get my money back 5 months equaling a little over $800 which was nothing close to what had been damaged. They told me the "area leader" would reach out to me in 48 hours but they never got back to me, and I received an email offering me a $50 credit for a future month. RIDICULOUS! Everything I had in here I had at the other location on Rainbow and Cheyenne and I never had any issues. DO NOT RENT HERE. My family helped me take what I could recover after checking box by box. Paid a lot of money to store my stuff just for me to end up losing it.
The manager onsite is awesome lady she does her job well I love this public storage location
Debbie’s customer service is through the roof!!!! I was helped immediately and she is very understanding. Love this location!
Been customer here for 2 years there awsome
Debbie has the best customer service she is the best property manager that I have encountered at public storage and I have been renting from public storage for years. Glad I came to this location on e Charleston.
Debbie was extremely welcoming and knowledgeable of her stuff. Thanks again for making it easy for me to get in and out of there quick.
Experience customer service. Appreciate d the reminder call and Shelly show me the clean storage before I rented it. 5 star on customer service.!
Better than corporate customer service ! Debbie is very detailed
Debbie was very knowledgeable. Didn’t know what size unit would work best and she showed me a couple units and helped me decide on the best size fit for me. Debbie made the process so easy and the property is very clean. Thank you Debbie
Gate code you have to get completely out of your car to access the key pad not helpful at all no bathroom
I take it that John is no longer the DM, he was clueless and rude.
Yesenia great customer and like her vide
Yesenia the manager did a 5 out of 5 amazing job
Yesenia help me out with rate increa I got she took extra step to help me thanks
Friendly and well maintained
Nice employees. They keep raising the units price!
Yesenia the manager has been very helpful to my wife and I in our time of storage need. She was very informational and factual which we appreciate.
Yesenia great customer service.
Debbie was super helpful sweet and got us in our unit in no time
Debbie was extremely helpful and kind. Overall great experience! Thank you!
Had my unit ready and a lock in the unit for me upon arrival. What else could you ask for?
Debbie was amazing! I was having a bad day and it changed once I interacted with her. She was very knowledgeable, understanding and funny. It’s rare that you find employees like Debbie!
Yesenia best manager very help full and commutative
Debbie was awesome ,Nothing less than 5 star service i would give her 10 stars if i had that option , she was highly professional, very helpful and polite , she made the transition to my new unit effortless ...thanks Debb !!!
Yesenia is a hard worker, I would see her walk the property couple times during the day picking up trash and also removing what other customers left out. She is very helpful in filling out the forms and showing you to the unit.
Good customer service Yesenia is awesome!
Yesenia, was who helped me today . She walked me through everything and explained everything very well. Thank you for your great customer service
How much is a storage
Shelly made the move in easy. Very helpful
Very clean well kept storage feel good that my belonging are safe the staff is very helpful with questions and very courteous staff
Spoke with Shelly. Very nice. Keeps property clean
Love this public storage! Shelly made the move in very easy for us. She was friendly and knowledgable, I would recommend this public storage to anyone. Pretty good
They are cool
Shelly courtesy and when through all the rules
Thank you shelly for your wonderful service. Very knowledgeable and great experience.
Shellby had helped me out the whole time I saw here she help me figure out the location of my storage and even gave me a cart because I don’t have a car with me she was amazing really great person and worker hope to see here again for future storage unit.
The agent was able to help me with getting enough space for my belongings
Shelly was amazing. She took time to answer all my questions and was very helpful and professional. Customer service was outstanding
Shelly was very nice very professional showed me a unit I liked everything about the experience I'd recommend a friend
Very friendly and professional service! I needed a larger unit and Shelly made the process easy, fast and painless. Great location.
well it use to be o.k. until I received new access hours im only allowed 15 minutes to get what I need n leave I have 4 storage units it takes me 15mins to figure out what I need and which unit its in I think im going try maycliff there's a new lady that works Wednesday thru Sunday that lady is always working cleaning and dealing with customers she s really good maybe she can change things..
Shelly was helpful and nice
Shelly was great excellent service would definitely recommend this place toxoplasmosis based on this experience c e
Never anyone in the office when you need them.
Shelly made my move out easy
Shelly is very kind and helpful and made the process simple
Really good costumer service I love it
Great staff low Price's
Juanita and Deborah was very helpful, patient, and informative! It’s my first time renting out a storage unit, so I’m not really familiar with the process but they both walked me through it all; from when I was still in Hawaii getting in contact with them to the day I’m finally in Nevada! Deborah was professional and kind during our phone calls and Juanita was just as welcoming and understanding during my move-in day in person! I love their service, definitely worth the 5 Stars!
Ashley was so awesome! She did a great job in helping me with my storage unit. Thank you Ashley !!
Pretty annoyed by the 5 star rating system, can I just give 100? Good and quick service, 100/100 recommended!
I was attended and greeted nice. the lady who helped us was very professional. We would definitely recommend this place to our family and friends! Thankyou bri.
Yesenia was absolutely amazing. She helped me out big time when I came to getting a storage space and she explained how big the storage was in a simple and easy way using the office as an example. I really do appreciate you for all your help. Thank you so much.
Well. Items are definitely safe here...
A convenient place.. for business.👍🏻
Lisa and amandi very respectful
I needed a storage unit for my kayak, which is an odd shape. I also wanted to get an affordable unit that was within my budget. Sarah was very helpful and she showed me several units so that I could find the perfect size and price for my needs. I appreciated that she took the time to listen to me and I am quite happy with my new storage unit.
Sarah was very helpful she answered all of my questions throughly it was a very professional experience that didn't take long i highly recommend this place
Super place great customer service!
Yesina does a great job. She went above and beyond her job to make my experience more pleasant with the company.
I've had a unit for a year and multiple times the management has helped. They're friendly and help out with any issues and always quick to reply.
You can not go and sort things out, within your stuff. If you are there more than 4 hours, they will ask you to leave. Now the prices are going up.
Maya was a great help in getting the right size space for the right price !! Thank you for her excellent customer service
Maya was very helpful and kind
I found my storage unit online at a discounted price, which was awesome. I was moving my stuff from Utah to Vegas and that alone is stressful but to have a contactless rental was very convenient. I didn’t have to make it to the storage unit at a specific time to get any paperwork filled out. I just did everything online and it was a simple and easy process. All instructions were clear and easy to follow. I got a text message the day of my move-in with the unit number and the access code. After I moved all my stuff in, I got a call from the storage manager to make sure everything went well for me and I really appreciated that. I highly recommend Public Storage to anyone who is looking for an affordable, hassle-free storage unit!
I came in looking for a unit, I have been for a while and Christina made it easy to get a unit! Super helpful! Great service!
The service was outstanding thank you Maya!!!
Maya was quick and easy to help me get the space I needed at the price I needed thank you so much!!
Maya was very helpful to get me the storage size i needed and gave me the 1$ promo!!
Maya was awesome.
Maya great service, very nice friendly and helpful.
Maya was an awesome help getting our unit rented and set up
Great place ! Yesiena is the best . Very helpful and professional .
Yesenia good customer service
Yesenia the best
Cristina was awesome. Great help
Cristina went above and beyond to help me with my storage unit. Awesome would recommend to anyone
Very friendly staff! Christina was very friendly and pleasant amazing customer service! I would recommend to family and friends! Thank you Christina for such an amazing service! Keep up the good work!
The staff there are super friendly, Cristina provides exceptional customer service.
Great service! Cristina is amazing!
Amazing service! Thanks Cristina!
Great customer service from Cristina, answered all my questions. Will definitely recommend!!
Yesenia was awesome and made the process fast and easy, she rocks and was Uber friendly!! Thank you 😊 Yesenia!!!
Yesenia very good cuetomer service helped me do a transfer in to a better size better prices
Awesome staff!! Great deals!
Forthe hundred plus dollars I pay per month it should be at least air condition or something and the fact that there is no dumpster there so we can't empty like a little pieces of trash and not saying like empty roll entire storage unit in there but damn
Lucero was very Helpful!
Great place to store your things, the staff very friendly and efficient
Omg went to get a unit storege an luckily this nice Young lady name yesenia helped out she was sooo kind an patient helpful so yea im giviing Her a 5 star....
Thank you so much Yesenia for your great customer service and awesome professionalism! Great personality..Thank you!!
Lucero was great with us. Thank u
Lucero did a wonderful job
Great service great price. Thanks so much Lucero for the terrific service!
Thanks Yesenia! Excellent customer service
Clean and well kept up, easy access from Charleston Blvd
Yesenia best on storage and customer service
Yesenia good customer service
Jesenia excellent customer service
Lucero was awesome, kind and very knowledgeable!! I hope to see her again!😊😊😁
Lucero Wonderful services fantastic personality love to shop here for storage again
Lucero and Yessenia were great. Had a stresssful day today with my lists of things to do today planning to move . These girls made my day so much easier. They made me laugh, and forget why i was so stressed. They made this process feel a lot simplier , that i dont know why i was stressing out so much. Thank you !
Went around town shopping around for a storage. Could not find a place that i felt comfortable storing until i came here. Lucero showed me the property, everything was clean and high maintenance, when we went in to do paperwork, Yesenia helped me by getting a dampcheck to make sure my shoes are protected im the unit to help with any moosture for when it rains or anything.
I had wonderful experience coming to this location.. Very friendly staff and Yessenia was over the top with her customer service.. Makes it worth my monthly trip from Arizona.. They always make me feel welcomed
Great customer service, very polite people
Yesenia good customer service
Lucero and Yasenia were Spectacular for helping me out I felt welcomed, they help me look for a unit with a perfect size for all my Belongings. when they told me the price "I was take My Money" and Lucero Is super Cute and Amazing customer service
Yesenia lucero buen customer service
Great costumer servive!
Great bargain. Clean. Nice staff.
Bait and switch add-ons, I found a better deal.
Yemenis was great
Great ca yesenia
I just went with a friend. But, it was very clean, very organized and the Staff was very helpful and Courteous. They were very helpful on trying to help me get a Unit in the future, since I was there anyway.
Went in store with my mom and Tatyana had great customer service and was super helpful even though we didn’t store at her property she helped my mom get a storage around the price she wanted
Yesterday Joseph was a big help in making sure i got moved in as i was in a hurry appreciate the quick service .
Yesenia is the best
I have use that stores please for the last 5 news I need him in Texas but was living in Las Vegas I put my stuff in storage in Las Vegas because was clean organized and very friendly people I know my stuff is safe there till I can look back to Texas where I live now thank you public storage Las Vegas I am very pleased with your Service Chuck Johnstone
Thanks yesenia your great
It's ok. Centrally located. Only problem is storage unit is extremely hot and muggy. I think for 100 bucks a month they should have air conditioning running through it.
DO NOT RENT HERE... I was late with a payment and was sent an email explaining that I needed to pay in full my balance to avoid it being auctioned off. I did, but was told my lock was cut off(without notification), and I need to purchase a NEW lock to gain access to MY BELONGINGS (1st mistake). Never was this policy explained nor mentioned. I ask to speak with a supervisor, and the woman tells me she is the MANAGER at this facility, and there is no one(not available) but her. She has no supervisor or superior, like she owns PUBLIC STORAGE. Gives me the 1800 number for customer service instead of the corporate office. But I will get it... More to come. DO NOT RENT HERE EVER!!! So UNPROFESSIONAL.
Wow are you all paid to lie or what because everyone I've encountered including myself and the police have had nothing but unprofessional scam artists who auction off peoples belongings without warning even though all payments were current and paid yeah they auctioned off all my stuff after 31 days and still took my monthly payments for several more months. They were laughing like it was a joke that everything I opened my entire life was gone and they thought it was funny. Then continued to lie and give me no comprehensive reason why they sold my stuff or why they kept accepting my monthly payments or why they never called me. Even Metro told me and I quote "someone needs to do something to stop this place" So if your reading this I would pack up everything you own today because it might not be there tomorrow and get the heck away from these scum bags fast unless you don't care much for your belongings in that case they will be happy to get rid of it for ya. SEE YOU IN COURT PUBLIC STORAGE YOUR A FRAUDULENT ESTABLISHMENT ARE IN BREACH OF CONTRACT AND I WILL NOT STOP UNTIL YOU ARE SHUT DOWN AND IN PRISON
Maya is awesome
Maya was really helpful in helping me and great at breaking down the cost of everything. I would recommend this place to others especially if she is the one helping.
Maya, has been very helpful. I appreciate her with all the information she has given me! I believe she extremely knowledgeable! She deserves a RAISE!!!!
I have been with public storage for going on 4 years. The young lady who's name is Yesnia who does customer service is so kind and will do what ever she can to help you. She really help me with the concerns I had,she really went out of her way to help me.. I would recommend this place to anyone .
Yesenia AND Jasmine great
Yesenia was fantastic. She made this a fast and friendly visit.. Highly recommended!
Yesenia is the best
Maya & Yesenia was very understanding and and helpful wit my new storage and customer service was great
Great customer service with my new unit
Public Storage located at 3851 Charleston ave on Las Vegas,NV HAS RAT THEIR HAVE YOU GET INSURANCE AND YOU PAY THE INSURANCE YOUR SUPPOSE TO GET A CERTAIN AMOUNT THEN YOU GO TO FILE A CLAIM BECAUSE RATS HAVE URINATED AND DEFECATED ON YOUR THINGS THEY SAY OH WE WILL ONLY PAY OUT $250 INSTEAD OF THE $3000 YOU WAS PAYING FOR MONTHLY. BEWARE OF STORING YOUR ITEMS AT THIS LOCATION THEY NWVER ANSWER THEY LIE AND ACT LIKE THEY DIDNT GET NO VOICEMAILS. THE RATS EAT RITE THROUGH THE SO CALLED RAT POISON PACKETS AND WHEN I ASKED PRIOR TO MOVING IN THEY SAID IT WASNT NO RATS OR ROACHES.
Yesenia and maya have good customer service for helping me out
The call center gave me a price but when I got to where I was storaging my things. The lady was very rude and said the call center has no clue in what to charge people.i need the storage unit right then so I had to pay the higher price. I felt I was getting robed
Yesenia is an amazing worker. She is very dedicated and helpful. I love seeing more people like yesenia.
Very sweet young lady by the name yesenia helped me thank you nice clean location great customer service I will definitely tell my friends and family to rent here
Maya deserves a raise!!! She has great customer service and is very knowledgeable... 💯💯💯
Maya was very helpful and informative
Maya is very nice and thorough very friendly and great personality. She was a wonderful host
Yesenia was outstanding, informative, and extremely professional, she made the storage securing process easy, thank u for much public storage
This Public Storage managed by "Yesenia, steal valuable property from customers and operate out of the parameters of the law. Don't do business with them.
I have rented a storage for 2 weeks and their apt unit leak all over my belonging my unit smell like mold and growing mold the owner of the property refuse to pay for my damaged things video game clothes ect.....don't rent u want ur belonging damaged or take out there ins the scam..... Now I have to sue them....
What's the gate hours
Very helpful they worked with me to pay and get my stuff.
Yesenia burn servisio al clinte
Yesenia is a professional employee who always on top of her duties is courageous. She has given me all the help and answers to to my inquiries. This location is always kept clean. A keeper.
Customer service is great! Today was a busy day and yesenia still managed to give me a great experience, thank you so much!
Thanks for all your help yesenia!
Great deals and good customer service, yesenia was very professional and made sure I had the correct space at a great price. Highly recommend!!!
The staff was wonderful! Especially Yesenia she was alot of help! Would definitely recommend
Maya was very helpful she recommended the best for us was super nice I recommend that if you need a storage
Yesenia and shy is amazing. Great customer service thank you so much for all your guys help I appreciate it. I love your guys customer service
Good storage place
This staff are very accommodating polite and a pleasure to do business with.
Storage what else can one say....its clean
I was helped by Kim and Yesenia and they were very helpful I highly recommend this location it is very nice and clean.
I would really like to thank Kim and Yesenia for there excellent customer service really felt valued working with them to accommodate my needs.They arr the best.
Excellent customer service from customer representative Maya. I recommend this place, she's great. I had an awesome experience, she even helped build my boxes so thankful.
Yesenia is a great person..i love this place they have worked with me when i was late..great customer service.
A little pricey and very professional, safe place to store your items.
Great customer service! Any questions i had were answered politely and it made me Feel like If i needed anything she would be there to help. THANK YOU YESENIA, i truly appreciate it.
I love this place, I had a climate controlled storage unit for 6 months, it was clean and I never got any bugs, Lisa has fantastic customer service and I never had any problems with my unit. Thank you Public storage. 5 stars
Thank U Yesenia for the great customer service you provided today...
I was actually frantically looking for somewhere to store my items at the last minute and found a GREAT deal here. And the best part, Yesenia's customer service was ON POINT!. She was very friendly and made sure that I actually had enough space for my items and offered additional services and products. The lot is clean, secure and conveniently located right off the freeway. If you need some help or looking for a great storage deal, i would recommend stopping by and seeing Yesenia. She will definitely make sure you are taken care of. If I had to choose one thing to improve, I would recommend extending the gate access hours after 6pm, maybe 8 or 9pm for convenience. Other than that I have nothing but good words for this location and Yesenia. Thanks again for all your help. It meant more than you know!
Yesenia was very great and friendly i apperiacte her help i was in and out thank you yesesina keep up the awsome work
Maya was a good manger great customer service
Good customer service
Thank you for answering all the questions i needed
Very friendly and helpful staff maya was great for my questions i had
Maya is a very big help on keeping my stuff safe and making sure I am always having a clean storage lot
Great service and very efficient.
I came in to look into Public storage and had a great experience! Maya was super friendly and helpful in answering all my questions. I will definitely let my family and friends know about this place!
Although I rented at another place closer to where I am staying, never rent at a place that's not in a fully enclosed building! Less than a week after renting the unit everything I own was either stolen or destroyed!!! Vegas is the worst place I've ever been to! What a mistake I made coming here!!!
Maya was great. service was fast and effective
Gates always broken be careful
Yesenia es la mejor muy buen para responder todas las preguntas y te alluda en todo lo q puede muchas gracias
Yesenia has the best customer service and very clean óffice and property
Yesenia tiene muy buen servisio al cliente muy limpia y organizada
Yesenia is the best she help me with my storage needs and made sure I took the right size unit will rent with them again
I love their customer service and very clean work area! Yesi
My visit to the storage was very pleasent!!!! All my questions were answered quickly by Yessnia. Thanks!!!
Yesenia was super accommodating and helpful. Very stressful move day, but her customer service made it a little better!
Staff were rude, pushy, arrogant, AND ugly and unintelligent. but they recently switched them out for an entire new staff, so hopefully they're better now...
Yesenia was great she handled all my needs quick and fast.. Gave a great deal also....
Jasmine is such a helpful and caring manager thank you
Yesenia and Jasmine are the best... They Answered all my questions and there customer service is beyond a 10 made me feel good leaving my stuff in this time I wish I could let there boss know how great they are
This company will steal your money. They double charge you for your unit then ignore your phone calls when you attempt to fix the problem. Then they pretend they refunded you but you never get the money back. STAY AWAY.
Jasmine provided excellent customer service.
Jazmín has very good customer service and halped me out as much as she could with my storage needs
Thank you yesenia and jasminw for helping me
Does this place have car storage and about how much a month
They hardly ever answer the phone. When ai moved my stuff out of storage they lied on me and sent an email saying i owe $500 for leaving firnature behind and that is cleaning fee. I left absolutely nothing behind. I moved my firnature out last week with 4 people. Came back today and only had boxes to grab. And now they want to charge me 500 cleaning fee for firnatire that is not in my little unit. Scandalous. Look for a different storage unit They also raised prices up a couple months after I was there.
Great job Jasmine helped me get in and get out thank you for be very professional office is always clean and the lady respectful
The place is so clean and I love the fact that Jasmine was very helpful I got all the items I need to protect my stuff also the prices was fair for me
Jasmine AND Samantha área creativa ay ther job Bety understaneing AND helpful
Jasmine thank you for you great service in my time in need you helped me and made my stress go away thank you
Jasmine and Samantha great job thanks
Don’t use this place!!! They don’t disclose the big rat problem they have
Jasmine and yesenia were super fantastic! Great service
Thank jazz and Jessie
A quien corresponda agradezco ..a jazmine y yesenia su buen trato y. Servicio al cliente y amabilidad en verdad lo recomiendo
Jasmine and yesenia I live these girls always with a smile always helping me I feel good leaving me stuff here
Jasmine keeps the property clean and is very helpful
Jasmine and yesena thank yu great wrk
Tjhank you jasmine and yesenia veru helpful
Great HELP in every way.thx Jasmine
The location on Charleston is the worst! The gates are left open all day, so there's no point in having the security code they have us when we first got our unit. Our unit was broken in to and when we asked about the cameras we were informed there are no cameras in the units that are inside. When we first got our unit we were told there were security cameras, well we should have asked exactly where they were, because they sure as hell aren't any where they need them. The reason they say there arent..."your privacy". What a joke. Even the detective who went to investigate the burglary, thought it was ridiculous. He also found out that supposedly, the outer cameras weren't working the day of the burglary. Sounds and smells fishy to me and to Metro. If you want to keep your stuff, I suggest not renting from this location!!
Jasmine and yessi is great thanks ladies
Jasmine and yeseina were awesome! Syper clean and secure facility. Rent here always the best deal in town!
Jazmin is the best allways heping me with mu storage need and paking supliy
Are you still offering One Month Free? Also how much is the rent for a 5x10 and how much is the rent for a 10x10 I need either on a ground floor.
Jasmine has the best customer service thank you
Jasmine and Yesenia were very helpful and welcoming. Great service!!!!!
Okay place to storage your stuff
Do you have 5 x 8 size storage available this week?
Decent enough unit. But there staff are the worst. Avoid this place at all costs
This facility is convienent right off the freeway. Very clean property and great prices. Staff is frendily also
Too expensive, offered no deals. Not worth the cost.
After making reservations to this location I had a manager contact me telling me he was busy to come in the following day unprofessional but ok I then come to the storage the following day after standing outside for 30 min I go to another location who tells me they are now in the office where I originally was so I drive back to that location being that it was close to my house and they tell me that couldn't honor the $1 price because I missed my reservation and there were no $1 storages available at their location after being sent around the world come to find out they had them all along property manager was rude and disrespectful o will not never rent a storage from them again they mad my moving situation 10x worse I don't recommend anyone to rent from them
Jasmine and yesenia thank you for helpinv up in a time ee reall need it
Jasmine and yesenia thank you for having patience with me and explaining the whole process to me I really appreciate you professionalism and kindness you make me feel good leaving my items here
Jazmines and yesenia are great make hoy feel welvpmed in a time of nerd thank you girls
Did they change management? New people sound too good to be true.
Jasmine and yesenia are the best thank you for helping me in my time of need
Jazmine and yesenia thank you mucho gracias
Really great people Easy to work with
Clean and safe
is the first month 1 dollar at public storage?
Jazmine u Yesenia excelentes trabajando Y el Storage con muy buena seguridad y buenos precios 😍
Jasmine and yesenia are great thanks for all the help
thank you jadmne and yesenia
Great customer service jasmine and yesenia
Jasmine and yesenia great customer service thank you
Thank you jasmine and yesenia fkr securring my st uff when my lick broke
Over the young lady Jasmine very helpfully in helping me find what I need thank you
Jasmine is the best always caring and kind and friendly
Jasmine yeseia anc nakia are the best at what they do thank uou ladys for al your help and making me fell vood to leave my stuff here
Thank you jasmine and yesenia for always making me feel welcomed and secure leaving my stuff here
Jasmine and yesenia are the best ever always helped me out when I needed help thank you
The best servise I've had in Vegas jasmine took all my chanve to pay fkr my bill woth oht second gussing thank you
This location is one of the best jasmine always makes me feel good to store my stuff here at this location
I come to this location because the young lady jasmine is always nice and care what i have to say
Amandi and jas are the best
I came in to check prices and jasmine gave me the best deal ever being on a budget and with this stressful situation of having to move at the last minute jasmine made me feel comfortable renting here and made me feel that my stuff is safe here thank you
I only came into the office to buy some boxes Monique and Jasmine made me feel welcomed and that they cared about my belongings thank you lady's so much you are my day better with this stressful situation
Jasmine was fast and kind made me feel important
Amandi is AMAZING!! She was very friendly and funny. Great storage property!
Really nice Isel
Love this location thank you jasmine
Realy good custemur servis from jasmin jesenia nakia
Yesenia and jazmine..great customer service
jasmine is very good at what they do great customer service keep up the work i will recomend this property to all my family and friends
Jasmine and yesenia love this location lthanks
great job jasmine and yesenia
Love this. Location jadmine is always polite and respectful and yesenia great job ladies keep it up
Jasmine always makes you feel welcomed at this location thank you jasmine yesenia is very kind love this location tank you ladies
Jasmine and yesenia are great at what they do makes you feel welcomed and that they truly do care about your stuff
Jasmine it definitely was a 5 star experience. The ladies were both friendly and professional. They went out of there way to answer all my questions and made sure I had every thing I needed to move like packing supplies,tape,or boxes. I am very happy and satisfied and feel safe with stori g my stuff here and Bobbie thanks girls love this location
Loved it.. Bobby is the best . She takes care of her people
This this location jasmine and bobbie always answer my questions make me feel good about leaving my stuff here and always takes care of me love the customer service here would gladly recommend this location
Great customer service from Bobby and Jasmine...Friendly staff
Thanx hoy for Hellín me jasmine
Thank you Jasmine for great service reall appriciat it
Jasmine great customer service thank you helping me
Thank you so muchnjasmine for answeringball my question and putting me at ease with mentoring here I will recommend you to my famil and friend great customer service kind caring
Love these girls thank you jasmine and bobbie
These Girls (Bobbies & Jasmine) are the Bomb! Quick, helpful, and efficient! #thanksladies
The staff was courteous and helpful. 5 stars
Jasmine and.Bobbie are great at what they do keep up the great work ladies
Jasmine and Bobbie are great at what they do really great customer service I will recommend this location to my friends and family
Jasmine and Bobbie are great at what they do KEEP UP THE GREAT work girls
Jasmine is great thank you for every thing 👍
Jasmine is so friendly and great with people would recommend this location
Best customer service ever thank you jasmine
Best customer service ever thank you jasmine
Jasmine love her great customer Service !!!!!
Very affordable n friendly Customer care ms Jasmine made me feel welcomed nice place to store great location
Bobbie and jasmine are professional and great service at the job
The young woman jasmine and bobbie are so caring and helped me in a very big way thank you very much jasmine
Jasmine is the best at customer service I highly recommend this place it's fast simple and easy and great customer service workers like Jasmine helped make my experience better
Jasmine is so friendly and knowledgeable in her job.
It's crazy I been to alot of storage places because I move alot and I never been so treated with such respect and kindness. This worker jasmine Sandoval is one of a kind she treated me like I was family there. I was skeptical at first because alot of people that worked at the storage place treated me like crap but not her. She sat with me Worked with me and never lifted her voice. even though half the stuff she said I didn't understand. she actually said it to a point where I completely understood. And that meant a lot to me considering I'm hearing impaired and have memory problems. I recommend anyone who is looking to store stuff. to go to jasmine because she is so amazing at her job. And will treat you like family
Great customer service and very friendly staff. Jasmine was incredible and made the entire process easy and very pleasant.
Jasmine helped me out with what I needed she is amazing at what she does..very well mannered
Bobbie was great she helped us with everything we needed Thanks again
Great storage facility. The lady here, Jazmine is very helpful and patient. I highly recommend public staorage for all your staorage needs!
Jasmine has great customer service she's always kind and helpful willing to help me go above and beyond what I feel she should I would recommend this location not only to my family but also to my friends and people I don't know this is a facility you would want to rent from very clean and secure and stuff there is excellent
Very nice and helpful customer service!!
Renting here has been great so far! Nice friendly service and the units are nice
Great customer service love the young lady jasmine would recommend this location
Jasmine is so great would recommend her
The the customer service jasmine and bonnie are great and even helped me set up an email address thank you young lady's keep up the great work
Jasmine and Bobby rock!
Jazz and Chris did a great job keep up the work
Jasmine has Great customer service keep up the work love coming to this location....
Love the young woman Jasmine she is great at what she does
The young women jasmine and Bobbie are great at what they do and make a great team keep up the work
Jasmine and bobbie are great at what they do keep up the work
The service is impeccable! Jasmine made sure that my needs were well taken care of.. Why go elsewhere? I love this place!
Made a payment this morning and jazmine and bobbie were great.. Very friendly and awesome. Thank you again ladies
I love coming to the office Jasmine always has a smile great customer service even if it's to pay your bill I recommend this location
Jasmine is so great customer service and I would like to recommend this property
Jasmine did such a great job getting me in and out love her customer service
Muy atentos con los cliente
Bobbie and Jasmine have the best customer service ever
Bobbie and jasmine are so great at what they do keep up the work
Love the customer service at this location thank you jasmine always a pleaser to come to this location
I rented from public storage and the young lady jasmine was awesome very friendly...gave great customer service... Stephanie as well...
Jasmin good 👍👍nice and. Helpful
Great place jasmine Sandoval great person
I had a good time, great people. The service was excellent clean facility. I'm so happy I can here
Toy is great thanks much you go girl
Went in to rent a space and Alexandria was very pleasant and helpful. We had our unit and moving stuff in within 15 minutes. Great experience and I recommend this location to anyone looking for storage space.
Jasmine and Stephanie were such a big help
Amazing cistomer service .. Jasmine knew what she was doing very nice and pleasant
I love this place, great service great staff. Overall very knowledgeable staff 🙌🏽
Stephanie and jasmine were great help. Made things easy for me. I recommend this place to anyone looking for storage
All I have to say is GREAT CUSTOMER SERVICE! I went in today and was greeted Nicely by Stephanie & Jasmine. They turned my bad day completely around & were able to provide me all the information I was looking for. Thank you girls !
Stephanie and jasmine did a wonderful job. Great customer service and helped us out so much on such short notice. I recommend this place to everyone these ladies are great !!
Fantastic service and very friendly and informative. Fantastic
Isel is soooo helpful & has such a pleasant additude. She is a pleasure to work with. She had paperwork & prices where I could understand. Thx
Monique was very pleasant and helpful.
Monique and Toy were excellent workers today very helpful and considerate
The property manager Monique was very kind and respectful. Great customer service!
Nakia and Brooklyn provided great services
Brooke Lynne and Nokia are so awesome! Gracias
BROOKELYNN WAS ABLE TO HELP ME FIND RIGHT SPACE AND SIZE AND EXPLAINED EVERYTHING GOOD ..😜😜😜😜She's Great we are from Colorado but thank's BROOKELYNN!
Jasmine was very kind and help ful
Monique and brittnee has great service thanks
Monique and Brittnee are the best in the best business!
When I first signed up excellent service from Monique the ONLY agent that shows she cares and goes above and beyond , I had called and told them I was going to be getting my things out of the storage I unfortunately lost my key as I understand its 100% my fault I called I spoke to an agent wasn't really helpful didn't give me any extra options so I called back 3 times no answer so I decided to drive up there again spoke to Monique she was very helpful in giving me other options at the end she said ok I can get the girl to come in today for a lower price the locksmith is offering you so I was glad to speak to her , I got a call at 6pm and was told I was ok to go I show up at 8 pm since I only had about 3 items and couldn't get in the storage I gave them a call this morning spoke with Jazmin asked to speak with Monique and she mentioned she wasn't in I explained the situation she was NOT helpful at all I asked when Monique will be in she said idk I mentioned she's your manager how do you not know when she will be in she said well I'm the release manager , I said more reason for you to know when she'll be back I asked for someone with higher authorization than her she gave me Nakeas number which is her manager I called that number 5 different times no answer and couldn't leave a voicemail, no way of getting to her at all my husband arrives at the storage at 5:30 our unit is locked he walked to the office no one is there drives around doesn't see Anyone who can help I called the office several times no answer , honestly will never ever come back here again and Monique is over qualified to be here I know she will move on to better things and this place will rott.
Monique was very helpful and knowledgeable about the facility. She answered all of my questions and was very pleasant to deal with overall. If i or someone i know become in need of storage in the future i will be definitely recommending this place because of her great customer service.
Monique provided great customer service and was very helpful.
Good job jasmine and monique
Monique and jasmine was helpful love this place
I loved this location because the employees were nice The young lady's Jasmine and Monique were very helpful and friendly and very professional
Jasmine was such a great help and very friendly thanks so much
Monique and Jasmine are very friendly and i enjoyed there service
Jasmine and monique had excellent customer service i loved their attitudes very friendly woman
Jasmine and Monique were very patien and helpful love the place i will recommended to family and friends
I went in to pay my bill and Stephanie was amazing help very helpful
Jasmine is just so amazing for how she helped us out today. 5 stars and nothing less.
I went today and dealt with jasmine she was awesome she explained everything and made sure I was a set before I left. I left feeling very comfortable leaving my stuff there.
Monique was wonderful today very fast and nice.
Monique was awesome the service was great definitely recommend it
Monique is awesome
Monique is great very funny and helpful
Monique, was fast and friendly.
Toy is an awesome! So helpful and friendly!
Monique and Toy was excellent...would recommend this location to others
Monique@toy awesome attention
Monique and toy are great and would love to recommend this property to others..they are always helpful and and courtesy give them a raise
Monique is very professional and has great customer service! Definitely recommend storing anything extra here😁
Monique and Toy was very helpful would recommend to a friend
Monique was great very helpful
Monique is very
Monique and toy was great in her customer service
Monique was awesome
Monique was very helpful and awesome
Monique and Matt service was excellent made my move in nice and smooth
Monique and matt are great
Monique and Matt was great they were really helpful with renting storage would recommend this property
the 2 girls in the office were extremely friendly & helpful
Toy and Monique were awesome thanks guys
Monique and Toy were awesome
Toy was awesome shes the best 😇😆😅☺😊😀😂😃😄
Very helpful ! Thanks Toy :)
Toy is an excellent relief
toy was very helpful
Monique and Toy had great customer service and helped me out a lot. Real easy going and friendly. Definitely will reccomend this to friends and family.
Monique and Toy are fantastic,, thank you two so much!
Toy was incredibly helpful and friendly!
Monique and jason were wonderful. Terifficcc customer servicee!
Thanks Toy and Monique, you guys are awesome. Watching you guys interact with other customers is great. You guys are beyond helpful, and welcoming. I may start out being helped by one while she's gathering that info the other comes and starts talking while I wait. And it's always all type of jokes and great info. Thanks guys you're the greatest.
Thanks toy and monique for the great service and interrogation see yall soon...aka next month
monique and toy were very helpful and friendly. the customer service was great.... best employees i came across at a public service in vegas
Monique and Annie was great
Monique great attitude personality and outstanding customer service rep... Well do come again
Monique and annie was great absolutely love the service
Nakia is very heppful n answerd my questions quickly
Toy was awesome, great storage expert.
Monique was great they should have more people like her working in other businesses
Public storage was very friendly. Monique was very helpful at finding me the right storage I needed
Monique and Britnee was awesome customer service
Monique very friendly and helpful. So far best storage facility I checked into
Monique is an excellent manager...absolutely love the service would reccomend to rent here
Monique is an excellent worker and I love renting out of the storage unit
This is by far the worst storage they never answer the phone they never answer questions it takes them days to call back you always have to leave a message and they hardly ever call back will never use them again
Monique was very helpful would recommend this property
Jason was very helpful & very fast.
Monique is amazing, YASSSSSS! She's great
Monique is very helpful with all my storage needs PS thanks guys
This place is great! Staff is extra courteous always helpful. Chris helped me out last time i paid my bill and all the other staff has been great. I would definitely recomend this location.
Mrs. Toy was very polite and helpful
They were really helpful and nice Toy and Monique
Toy & Monique were a pleasure! They were efficient & knowledgeable... Great customer service ;)
😁😀 toy and Monique were awesome sauce
Toy and Monique provided a comfortable, excellent customer service!! Very patient with me, as I asked a million questions, which they were very knowledgeable and explanatory. Would highly recommend, to my customers, any day.
Monique and toy were great
Very helpful Monique was the best help to my need in storage
Monique and Allen was very helpful with taking my payment.
Monique was really friendly and sweet when I came in to make my payment..
Toy assisted me and sold me on this location! She was helpful and friendly, providing excellent customer service...5 stars for sure! The property is clean and secure with easy access and a good location, close to the freeway.
Jarred awesome and service was great!! Will rcommend
Jarred is an awesome trainer and Jason was very awesome! Keep up the good work boys!!
The customer service at this facility is awesome! Jarred is awesome and helps me with whatever I need! Keep up the good work jarred
Because Jarred is fantastical, and it's close to my house.
Jarred and Monique was very helpful enjoyed my experience...
Good job guys
Grate service very easy to fallow in explaining everything jarred was cool and I had a grate experience
jarred was,very good helpful
Very nice staff, wonderful service 👍
Jarred is awesome
was a good and helpful experience.jarred was helpful and answered all questions.
Allen was helpful. Process was efficient. Happy customer
Jared and Danielle were very friendly and helpful. They made the process easy. I would recommend his store to everyone!!!!!! My time with Public Storage was spectacular.
Service was very professional. Thank you Jarred
Jarred is very professional and polite. He got me the best deal on storage space and I will definitely recommend this place to my friends and family! Thanks Jarred!
kevin is awesome
Jarred and Christy made it quick and easy to give us the rundown on cost and get us signed up for our unit. Minus the upselling script corporate pushes for them to sell boxes, they both were genuinely friendly with no fuzz.
Came and used the bathroom and Jarred was awesome! Thanks Jarred!!
Great experience, Brittany is awesome!
Jarred was very professional, informative...overall nice. Would recommend other people
Went an got a 10/10 unit today, and the service provided to myself was excellent. Marsha is great, she explained everything thoroughly. Thanks Marsha
Brittany was the best. She was extremely helpful and fun. You guys did great by hiring the Little Mermaid. Best customer service ever. Kudos Public Storage!!! 😀
Very nice... always welcome me with smiles and hugs
Very nice and helpful every time I go in. Especially this last time Brittany was very informative, polite, all around great. I really appreciated her help!
Jarred and Brittany give awesome customer service and property is always clean.
Jarred was good help
Marsh was amazing five stars
friendly fast service great rates very help
Jarred explain everything well . Very good customer service.
Jerry and Toy were very helpful. My experience with this place was excellent!
Brittany and jarred was amazing customer service and explains every thing good will reccomend to all friend
Marsha was the person that assisted me at Public Storage gave me great service thank you very much
Jarred was great very well worker explain everything to me in a well customer service matter I would recommend anyone to this storage great customer service
Very friendly, knowledgeable, and helpful. Highly recommended.
I am very happy with the service i recieved today. Christina was very helpful and help solve my problems. Thank you!
jarad and christina was great
Outstanding customer service. Ken & Christina took care of my move in, and were more than courteous in going out of their way to assist in moving my belongings to correct unit to fit my needs. 5 stars. Thank you again.
I always get great service and support from this team. I highly recommend Public Storage!!
I go and pay a bill for a friend and every time I go in there Jarred gives amazing service. Always has a smile on his face when I walk into the door and I'm always in and out. Makes it easy for me to get other things done. I would recommend this place for the amazing service Jarred provides! Thanks for everything Jarred.
Lily and jarred were fantastic
Long-term tenant here. Great experience; Marsha and Jarred are both very nice and helpful! Would rent a unit again.
The service and the workers were very nice n helpful.. Answered all my questions..
Great service,and good respectful attitude
Ray is the one that recommended me to this location and i talked to jarred, he was very kind and helped me out. Jeff showed me the unit and he was very professional and friendly. Actually all three was very friendly, im very comfortable to rent storage hear. Thank you very much, jarred, jeff and ray :)
Very disappointed and very misleading. The $1 move in is a fluke. after they forced me to by a lock for $19, they forced me to by the insurance for $11. The move in cost me $58. Then they gave me a code card that said I have gate access from 6a-6p. ... buy they were always closed by 5p... they said the gate was broken.. The gate has been broken since I signed up with them to this date. over 1 month. I could never access my unit until the week end before 5p... because I work until 5p. They need to stop advertising the $1 move in, because it is very mis-leading and fake. waiting for the class action law suite to happen..
Great customer service!! The experience was painless and very easy!
I really enjoyed all the help Johnny and Jared gave me at property Charleston and 95 they got me extra boxes for my storage unit and were very friendly to work with thank you Tina Montesano
Pro help from from Jeremy great atmospere
we really love the costumer service we get at this location, they really go the extra mile to make sure you are happy. we have had storage locker with them for several years no problems with storage facilities always clean ,and prices are very reasonable, I would definitely recommend this place if you need a clean storage unit.
Great the best
Excellent customer service. Jarred was amazing. And very clean facility
Real good service if need be ill be back :)
Great customer service friendly attitude made it a breeze for my first time getting storage karen and jarred were awesome keep up the great work!
Very pleasant experience! Jared and Ray provide excellent customer service...will definitely recommend this location!
I BEEN AT THIS LOCATION FOR OVER A YEAR NOW AND THE SERVICE HAS BEEN GREAT.. JERED IS ALWAYS EXTREMLY HELPFUL HE ALWAYS CALL IN KEEP IN TOUCH WITH YOU ABOUT YOUR UNIT.. I WOULD RECOMMEND THIS LOCATION TO ANYONE.. THANKS FOR THE GREAT CUSTOMER SERVICE:-) sign Donisha
Great organization great people
This is by far the best and cheapest public storage in Las Vegas. If I could put 10 stars for customer service I would. Ray is very helpful and a nice guy who follows up with you even after you sign your contact for your space and Jared is a really nice guy who's always willing to help and he's really sweet. He helps my mother and I when we have any questions or concerns.
I was in a difficult situation with a truck loaded late in the day and needed to unload into a storage unit asap. Jarred had one last unit that was not ready for move-in when I arrived. He went out of his way late in the day to help me. He cleaned it up quick and had everything ready fast. Very professional and the sign-up was a breeze!!! Thank you Jarred and Thank you public Storage.
Michelle and jarred are awesome
i love this location, been using it for a few years now and they been great with working with me especially Deesa she has been very helpful with everything. She is awesome and i hope she will continue to be helpful with me in the future.
Jared at Public Storage was extremely helpful and friendly. I give this location 5 Stars without a doubt!
Great place to store your stuff! The managers are always helpful and friendly.
I seldom go to the trouble of writing reviews about products and services. Shame on me. My experience with public storage has been completely satisfactory. The management on property is always friendly, courteous, and willing go the extra mile to be of service to me. Ditto for the customer service support, even after regular business hours. The property is always neat and clean and secure. Great job Public Storage, and thanks. Dan Bott
I HAVE HAD MY BELONGINGS AT THIS LOCATION FOR A FEW YEARS AND HAVE FOUND IT SAFE AND SECURE AND WELL TAKEN CARE OF BY MY MAN RAY! HE DOES AN OUTSTANDING JOB. THANKS RAY!
Ive always had good experience with public storage. The facilities are kept clean and I feel safe when on property. The employees have always been attentive to my needs. Also very kind, courteous and respectful. Helped me find the right unit for my possessions and affordable to my budget. I have recommended to a few friends who are also renting from this location. Also happy with the facilities and the excellent customer service.
To Whom It May Concern: I am pleased to review my Public Storage location. The manager runs a very sound business location. It is ALWAYS clean - as are his employees. I am particularly impressed by that because I have visited other Public Storage locations that were not that way. Any problem with this facility (of which there have only been 2) was corrected directly - no false promise about how the problem will be dealt with later. This manager and his staff are pleasant and respectful to customers. They keep accurate records, and take care of business details, and are also pleasant - easy to communicate with. I've always been greeted with a smile. Best regards, Sharon Palmer