Public Storage Self-Storage Units at 1881 N Decatur Blvd, Las Vegas, NV

Thank you Jayla for all your help. We appreciate you😊

Yes I called inquiring about storage availability and cost. I spoke with Jalah, which was very helpful and resourceful. She explained the full process of renting a unit and answered all of my extra questions. She was very professional and patient with me. I am reserving my unit with her. Thank you for making my life circumstances much easier for a storage unit rental.

Had a great experience here. I was making a decision between two other storage companies and thanks to Jalah I believe I made the right choice. Big ups!!

I like it because it's clean. Quiet and affordable

jalah was very helpful on helping me find the right storage unit and made my day easier.

Manager is great. Jalah Nelson is a great employee. Best customer service I have experienced..

I came in a few days ago inquiring about a unit and Jayla was so helpful! Answered all of my questions (I had a lot haha) with ease! Thanks again!

Thank you to Jalah for the great service!

Jalah and janean were fantastic todas son helpful and Kind, very happy i rented here

Speedy excellent service from Jalah and staff. Thank you!!!!

My experience at this particular location has been stellar! When I checked in, the staff was friendly and demonstrated excellent customer service. I love the contactless entry option once you download the Public Storage app and I received an excellent price. What has impressed me most about this location is their staff’s vigilance. One afternoon, I had my unit open with my car parked in front of the open door as I searched for something and I received a phone call to inform me that my unit door was open. On another occasion, after staff conducted their rounds, they noticed I had an incorrect lock on my door so my unit was unsecured and they notified me immediately so I could put the correct lock on my unit. Lastly, when I updated my information on the app, I received a text to confirm that I changed my information. I did go up there one afternoon and the office door was locked and no one seemed present. However, once I called the manager picked up and granted me entry into the office to get the correct lock. I have been super impressed with this location so I am shocked the reviews aren’t higher.

If I could give any and all public storage a zero I would, the customer service let's start there Heidi with corporate that over talks you and is very rude. Or how about increasing the rent by $71 a month for no additional services. This place is a joke. This facility is terrible no one on site to speak to without an appointment, but your increasing the rent??? Make it make since....

BREAK-INS, HOMELESS HOTEL & WORST "MANAGER" EVER! My storage was BROKEN into in MARCH! The NEW MANAGER, didn't tell me, until 5 MONTHS LATER! She only called me to tell me, THEIR LOCK was on my storage & I needed to come in & put my own lock on it. NO APOLOGY! They go through so MANY MANAGERS, prob cuz of ALL THE PROBLEMS, on this PROPERTY! I moved out of town, a YEAR ago! She couldn't even take a picture of anything missing, for me! 9 MONTHS LATER, (5 DAYS AGO, NOV 30TH) I'm back in town to MOVE EVERYTHING OUT, into the VIP of all storage places! NOT PUBLIC STORAGE! EVER AGAIN! LOCATION is obviously, IMPORTANT! IF YOU want to KEEP YOUR BELONGINGS, DON'T MOVE IT HERE! The last 2 managers were awesome! Actually, WORKED in the OFFICE! They RETURNED phone calls, RIGHT AWAY. They put in CAMERAS, in the HALLWAYS, a YEAR AGO. There was a HOMELESS GUY, on a bike, LIVING IN HIS STORAGE, for a month. I should have told them that, a few days in. He got RESTRICTED & could only come in, during BUSINESS HOURS. Of course, he FOLLOWED ME & everyone else IN, whomever had a gate code! Another guy, mentioned he heard CHAINS & said there is a guy, holding a girl HOSTAGE, in the storage unit. A few seconds later, I hear the CHAINS rattling! I went straight to the OLD OFFICE MANAGER, last year in Dec, 1 year ago. The manager said, OH GOD, & then closed the door. Not sure if he checked on the situation or called the cops. That Manager, didn't even want to open the office door, for me. They just closed, 6 pm. A few minutes before, this happened, I let the Manager know I was followed in by the Homeless guy on a bike, for a month & I wanted to switch storage units, ASAP! My storage unit was in the front of the building. I had them MOVE me to a different storage unit! He was hanging out, during BUSINESS HOURS. My new storage unit, was moved towards the back of the building & the door already looked broken into. I didn't say anything, cuz it got me away from the HOMELESS GUY. The old Manager, asked if I wanted to be a SECURITY GUARD there! That wouldn't be SAFE, at all! I was moving & selling my stuff, TRYING TO GET OUT, of that LOCATION! The only time they had a SECURITY GUARD, was when the MAIN GATE was BROKEN and didn't close! The TEMPORARY SECURITY GUARD stayed OVERNIGHT, a few nights! The back door was BROKEN, on the 1st storage building, for months! Anyone, could hop the fence, & go inside the 1st building, inside the hallway of storage units, and break in. This was when there, were no cameras, in the hallways! They put in a PORT-A-POTTY, out by the front building, for a month. BEFORE FIXING THE BROKEN BACK DOOR, to the storage hallway! I witnessed a BREAK IN, about 5 people busted a lock open & started moving furniture out! Could have been her storage unit & she didn't pay the bill or just ANOTHER BREAK IN. So, TIS THE SEASON, for BREAK INS! If YOU value YOUR BELONGINGS, I suggest, a diff LOCATION or DEFINITELY a DIFFERENT STORAGE COMPANY! There are SAME/BETTER PRICES, in BETTER AREAS!!! I did happen to FILM, this NEW MANAGER, opening/struggling to get her lock, off my storage unit, 5 DAYS AGO. She had 2 bang her leg against the door, a few times. AGAIN, NO APOLOGY! All she said was, THERE YOU GO! She then opened another guy's storage, a few doors, down from mine. I didn't realize he was moving out! Until he said, goodbye to me. I then told him, I'm MOVING OUT, too, cuz of the BREAK IN! He use to own a another storage company & told me there was a Manager, STEALING people's PROPERTY, there! (Diff Company) Either way, LESSON LEARNED! LOCATION LOCATION LOCATION! GOOD LUCK TO THOSE of YOU, keeping YOUR HARD EARNED, BELONGINGS, THERE! Oh! The TOPPING on this WHOLE EXPERIENCE. The 2nd day, I came in to MOVE OUT, I received an EMAIL, saying my RENT will be HIGHER in JANUARY 2024 (In 1 MONTH) No way! They RAISE the RENT, all the TIME! Yet, they DON'T FIX BROKEN DOORS or improvements! Well, the NEW CAMERAS, LAST YEAR! Still, they didn't catch whomever BROKE IN! The CAMERAS are HELPFUL, so they can get rid of the HOMELESS HOTEL, they have HERE!

Solo son bodegas

The get you from start when you sign up with huge fees and admin fees so the &1.00 for the first month is a lie then they just take money out of your account when ever they want to and take what ever amount they want to no notices no nothing just whenever. Never ever have I been able to talk to a human at the decatur & lake mead location. Worst worst ever. DO NOT RENT FROM PUBLIC STORAGE at least this location. Secure they are not. Got broken into and there were no signed of forced entry and they still charge full rent. No discount for any of it.

Alexis was very helpful with lock cut! Quick and fast service great location. Thanks!

I went in and found so many nice things for me an my family...the women that helped me her name was Pamela she was so nice I felt welcomed I would come back to this place if I ever need to rent again 😃

Amelia is awesome and very helpful

Worst place ever. Brian was so rude and while I was following my husband into the hallway our unit was in, Brian exited the door and let it slam in my face while I was holding my infant son in my arms, locking me out and walked off. What kind of person does that? When my husband asked him if he did that on purpose, Brian stated “Ya I probably did.” Plus they close early with no warning. Don’t rent here, it’s not worth the headache or the attitude you receive.

By far the worse company ever. DO NOT do business with this company. They have so many hidden fees, worse customer service, tell you one thing and it’s the complete opposite of what actually happens. Terrible company, terrible policies. Unless you love stress and getting taken advantage of, select a different storage company. Do yourself a favor and run far away from public storage

Great service! Excellent and clean and organized location. The main manager Brian was very helpful and knowledgeable and was there every step of the easy and quick process of renting a units. I definitely highly recommend!

Super easy, took less than 10 minutes to view the property and get set up. Big thanks to Elijah for making it so easy!

Elijah was helpful. He took the time to answer my many questions without any attitude. I highly recommend him to help out!

Elijah is amazing!

Elijah did great

Elijah did great

Elijah provided great service

Elijah did a great job helping me at 1881 N Decatur

I'm new to the Vegas area and checked out a few storage facilities and chose Public Storage at 1881 N. Decatur. What separated this facility from the competition was the professional staff and eagerness to help me solve my storage concerns. After several months here now with changes in my needs, Martel has once again come through! Very personal service that has made it easier for my acclimation to Las Vegas. Thanks Again Public Storage and especially Martel!

Great deals, fast service and friendliest staff! ❤️

Martel was such a great help, and very funny

Martel is amazing, he really went above and beyond to help with me with my storage needs. He is very friendly and has excellent customer service, I highly recommend this location!

Great service the guy up front is a pro

Rente un espacio y me robaron mis cosas a los dos días de rentarlo me dieron otra unidad y al mes siguiente me están cobrando $80 mas 🐀🐀

I received great customer service, very helpful, and great communication!

Micheal rep was excellent in representing public storage.

Martel is the most helpful manager and was very understanding to our needs! Quite pleasant!

Martel is the funniest and kindest most uplifting person at this place !!! If you guys meet him you’re lucky !!!

Martell is awesome! He was Super helpful on our move in day. Very informative and patient with us :)

Quincy was amazing he seen me and my brother struggling and didn’t even hesitate to help us. Customer service on pooooooint !