Public Storage Self-Storage Units at 5050 W Charleston Blvd, Las Vegas, NV
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $68Best Price Label
- Climate Controlled
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $81Best Price Label
- Climate Controlled
4'x5'Online only price$ 67/moSmall 4'x5'
$ 67/mo $89Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 103/moMedium 10'x10'
$ 103/mo $137Best Price Label
- Climate Controlled
10'x15'Online only price$ 135/moLarge 10'x15'
$ 135/mo $180Best Price Label
- Climate Controlled
10'x15'Online only price$ 163/moLarge 10'x15'
$ 163/mo $217Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 187/moLarge 10'x20'
$ 187/mo $249Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 238/moLarge 10'x25'
$ 238/mo $317Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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Rancho Charleston Storage Units Near U.S. 95, Decatur Blvd.
This Public Storage in Rancho Charleston offers a great selection of self storage solutions for customers looking for extra space in the area west of downtown Las Vegas.
Roughly six miles outside of downtown with easy access from U.S. Highway 95 or Interstate 15, this location sits on the northwest corner of Charleston Boulevard and Decatur Boulevard.
Local families can use a 5x5 storage unit to pack up old electronics or seasonal sports equipment so it's out of the way at home.
A few blocks east of the College of Southern Nevada, local apartment residents will appreciate the space a 10x10 storage unit brings to clear our an old bookcase from the living room or a dresser from the bedroom, along with boxes of books, dishes or clothing.
Homeowners near Vegas Verdes Elementary School will find ample storage space inside a 10x30 storage unit, which is big enough to hold everything inside the living room, kitchen, dining room and garage, not to mention a handful of bedrooms, when it's time to pack up the entire house.
From indoor storage units to outdoor storage units and the option of climate controlled storage units, this location prides itself on providing a wide range of cheap storage units.
For storage-related inquiries or to buy packing supplies, check with the friendly staff inside the rental office or the property manager who lives on site.
From Fremont Street to the Strip and nearly 70 acres of local parks and the great local sports teams, there is no shortage of things to do in Las Vegas. Finding the space to live, work and play the right way – that's not always easy. Call on this Public Storage in Rancho Charleston for affordable storage answers year round.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 450)
I called and spoke to an attendant on the phone prior to arriving at desired location. Upon arrival at the unit I wanted to rent at 5050 Brush Street, in Las Vegas, the lady in the odd was not very receptive and created unnecessary confrontation regarding showing me the unit, doing the contract and receiving my payment. Finally she took me around to show me what was available. When I told her about so many 🪳 🪳 🪳 she totally disregard my concern, gave me no explanation, besides that there is something inside the unit to keep the bugs 🪳 🪳 🐞 🐜 away, and went about talking about all the other requirements. I will contact the unit manager today and inquire about the 🪳 🪳 🪳 around the halls on the second level where my 5x10 is located today before 5pm, since there is insurance offered to me free of charge on the first month. I was not told over the phone that only next month’s payment was the one being prorated.
Cecil helped me out immensely, he was a great help!
I rent units all over the country. This is the worst company to deal with. Next to impossible to get someone on the phone. Manager wouldn’t help because it was his day off. On a Wednesday SMH
I have such a great respect for Cecil the Public StorageManager at the storage located at 5050 W. Charleston he works hard and is good about making sure your ok with everything he’ll answer any questions you may have. I’m not very happy with people who just disrespect him because they think it’s ok when it’s not. He is very accommodating and very understanding if you just do the rite thing and have respect for the guy you’ll see what good people he is.
I have nothing but good vibes and great personality so far I need 2 Xtra days pay a little late fee and no problem. Nothing but 5 star ⭐✨⭐✨ ⭐✨⭐✨⭐. Thank you public storage I have switch three different one and never have had a issue so far. Nothing but open communication with great customer service. You rock keep giving your best to all of us. I hope your company gives you a raised because your the ❤️ of your company. You was just Review by Spanglish Review Magazine LLC. To all my followers I know I have not been able to open due to a surgery I must go under after that I will be open to the public due to sickness SRM HAD TO DELAY OPENING OK.
The elevator just got fixed after being down for 2 months. Now the box out front is not working to the entrance. The manager Cecil can't give a date when it will be working. So you can't get in until he starts his shift from 9am. The gate is supposed to open from 6am. He closes the gate at 6pm when he gets off. The is supposed to be manually opened from 6am and should not be closed until 9pm since the box is not working. But he makes his own rules and is too lazy to do his job. 3 times I have entered the facility and seen drug addicts sleeping in the hallways. I've seen drug addicts attempting to cut off the lock to one of the units. I would advise you to look elsewhere for storage space. This facility is not safe or secured. Cecil is useless and utterly pathetic! I demand compensation for being locked out my unit. I work from 8am to 6:30 and have no way to get in my unit that I pay $86 a month for.
Very professional gentlemen, Cecil .
Mr Cecil was a pleasure to work with. He answered all my questions and met all my needs.
Cecil was so helpful with making my move so easy. He was very polite with wonderful customer service I would recommend this facility to anyone
Cecil was very kind and proficient
I move out of my storage May 12th and they want me to pay $123??? For 12 days I wish I would! definitely better storages that’ll have you pay only for the time you were there.
Cecil was fantastic and helpful. He was very thorough. It was because of him that we decided to use this facility. Thank you.
Cecil was a great help.
Cecil was absolutely wonderful. His customer service is the best that I’ve received since moving to Las Vegas.
Elena is very helpful and cheerful
I just wanted to stop and recognize the( I'm so sorry forgot your name but did not forget my experience) young African American male that helped me with paying my storage..... Great attitude and very knowledgeable. I really appreciate you and customer service was on point.
I had a wonderful pleasure of meeting Martel. He was able to answer all my questions and help me out to rent a storage. Plus, he’s handsome. Yeah thank you very much for all your help
Customer service representative are courteous and helpful.
Is it possible to rent a 10 x10 storage unit at this location? If so, How much and what is the process?
Cecil The manager at 5050 brush and Charleston. He approached me and made it clear to me that I was on a 90 days probation for possibility of theft I'm 66 years old public storage more then welcome to check my record NEVER BEEN ARRESTED OR EVER IN JAIL how could Cicil ever make such accusation public storage more then welcome to investigate both of my storage pubic storage nothing what so EVER stolen his establishment needs to contact me or I may I may get assistance from a law office.. thanks
Cecil was very helpful very nice and polite
Cecil waa very friendly & efficient..
Great customer service. Answered all my questions.
Very nice guy that I worked with
Cecil was awesome today. I've used this space for years and it's never been kept better.
Cecil is a great guy
Cecil was great and attentive !! Clean environment always . Would def recommend this located and its staff!!
Amazing customer service Pam is awesome
Absolutely horrible. Elevator not operating for 3 weeks now. Smells horrid inside the climate control building. Magnets on the door to keep it open are missing so using my own stuff to keep the door open or you have to input the door code every time. No knowledge from staff on when these problems are going to get fixed. I would rather pay the extra money to have my things stored in a more reputable company.
Great Customer Service
The manager was very great today great customer service skills all the way around
Cecil help me a lot.
A place to keep my stuff and other things safe. At a 5by5 unit There not cheap at $88.00 a month Cecil is quite a character with him he's by the book if you have an emergency and ask to use the phone forget it cannot use company phone at all, it's for company use only.!
Fantastic Storage facility! The manager Cecil was great and helped us get into a unit the same day. Great location, clean property and safe! Would recommend a thousand times!
Cecil was very helpful and detailed with the entire process
Great experience. Very through with instructions. Easy access. Cecil is the man!
It’s a storage facility, so it should be difficult to not get 5 stars?….no issues with exception of a $40/month price hike after several months of being a customer. During our scheduled move out, I was told it would not be pro rated which I believed to have thought I read on the website. Otherwise I would have scheduled the move out at the end of the month. Regardless, I fee they should have been transparent with both issues listed above. Not sent a random email of a price hike and not inform you upfront of the move out. For instance, when you schedule the move out, have a pop up stating what to expect. As for the price hike, when you only pay $139/month and then go up to $179/month, that’s a significant price hike for no reasons given. It’s not like they got new software, more land, upstaged units etc.
Awesome customer service!!!
Pam at public storage. Was friendly and very knowledgeable.
No one in the office the entire day. Well, we're done there anyway since everything has been removed from my brother's unit. He died in September.
Cecil was very informative and helpful. Thanks!
We met with Cecil at 5050 w.charleston whom immediately began to assist our party. He was very thorough on the renting space process and very informative over the whole process, which let us continue to go forward with the PS agreement plan. This is the customer service everyone should receive! Thank you Mr. CECIL.....
Awesome service..very well mannered
Cecil has been nothing but kind and helpful. A total gentleman, and that reflects well on public storage as I have had terrible customer service at this location in the past.
Very nice and very good communication
Good customer service
Cecil was amazing and very helpful. Go to storage place
Is there any type of bulk disposal? I have an old queen matress and frame in my unit that I need to get rid of.
Good customer service
Great experience, blessings!
Cecil is a great help outstanding person !!!!
Cecil good guy1
Ceecil was very helpful and courteous
Cecil was fantastic! I really appreciate it all of his help. He’s a standup guy!
Cecil good guy
Cecil was very nice and helped me out when i needed it
Easily accessible the only downpoint is the closing at 9 PM
Cecil was very helpful and respectful, went outta his way to come and help us Great customer service .
Cecil was amazing I arrived very stress and he helped me and was patient.
Solid details excellent customer service and above and beyond.
Great and friendly service!!
Ive had a great experience at this facility , cecil provides excellent customer service and goes above and beyond for the customer . Always see him doing rounda cleaning the property. I def recommend this location.
SUPER NICE STAFF
Cecil and Brian were huge helps answering my questions before moving in and after, very pleasant men. The property looks and feels secure for me, I don't have any issue going to the unit alone.
Decent storage but I asked for a roll up door unit and got told none available but I seen 3 open as I go to my unit
Cecil was excellent Professional and kind
This place is one of the best, it's clean an well maintained an the the employee I believe his name was Brian... he is very attractive an knowledgeable.
I’ve always had a great experience at the 5050 West Charleston Store. The associates are very friendly and have been so helpful!
My experience with garnering a unit at the public storage on W Charleston was really great. I went online to hold the unit on Sunday morning, and I was pleasantly surprised to see that the office was going to open at 9:30 AM. Almost exactly 9:30 AM, the store manager, Cecil called me to thank me for my business and to confirm my arrival to complete the rental process. When I arrived, he went through all of the paperwork thoroughly and was very informative about the property and how everything worked. I look forward to my storage experience with this facility. Also… I have rented from a public storage in the past and it wasn’t so great… Mainly because it was not an air-conditioned facility and unfortunately attracted rodents, but this one is air conditioned, so I feel like it will be a much better experience.
I recently rented a unit a public storage and the staff were completely helpful. Everyone was nice and courteous. I appreciate Cecil's extreme knowledge of the facility.
Great service and quality!!
Vary nice place and good customer service
They called me and let me know my storage was not secure. They put one of their locks on it. I like how I was taken care of since I live out of town.
Larry was an excellent help today. He explained everything and was quick. He is an extremely friendly associate. I'm happy to have met him.
If it wasn't for public storage i would a place to put my extra things Thank you
Cecil helps me
Great storage facility, staff is super helpful, especially Cecil, he looks out for us and our property, always on top of things!
No complaints! I needed a place to stash my stuff for 6 weeks, and chose this location because they were running a great promotion on their 10x10 spaces. It was great being able to open the access gate with the app, and it was nice seeing rodent repellent in my unit. When it was time to go, they processed my move out without requiring a 30-day notice like some facilities. It was very helpful having a dolly on site, too, and the public restroom was spotless. Larry in the front office does a great job and he’s super nice. Super easy, stress-free experience!
Cecil was very helpful , thank you
good customer service and explanation of the layout
Great customer service! Unit clean and well maintained. Thanks Cecil!
Cecil was wonderful and helped me with everything.
Great place and staff. Easy to navigate.
Cecil is awesome!
First time renting a storage unit and Larry was very kind and informative. Had a great conversation and felt at ease with renting at Public Storage. Reserving online was easy and prices were laid out as said. No unexpected costs except for lock and insurance which I needed. Plus I had a $1 deal for the first month which helped a lot. Thank you Larry!
Great service by Cecil
Cecil really helped me out and service was great.
Cecil was great! Very patient and very knowledgeable!
Cecil is amazing! Friendly, courteous and all-around nice guy!! Love this place!
People are so amazing and helpful I really recomend
Queen property excellent customer service very helpful
All of the staff is amazing. So happy I switched to you
Cecil is incredibly helpful
Great human being with great energy! I HIGHLY reccomend this place because of him.
Southern service in Sin City. Much appreciated. D
Extremely great customer service.
Great Service thank you!
good place good people
Cecil is the best public storage goes out of their way to accommodate and help other customers Cecil is exceptionally good at his job he’s very cooperative and understanding and able to help you with anything that you need to make your storage the best storage that there can be I recommend public storage for all your store needs thank you public storage
Cecil is the coolest guy in the world! Down to earth and very helpful!
What a true Gem of a Gal we have the pleasure of interacting with here at this location! There has never been a time that LEI has let us down in any way with her customer service skills!! She truly is an asset to Public Storage and I would never hesitate to refer her and this location for any reason!!! Way to go LEI keep up your EXCELLENT WORK AND CUSTOMER SERVICE ☺️
Thanks awesome service
Great service by Cecil
Amandi was awesome! Made everything super easy and fast. She deserves a raise! Thanks again.
Very pleasant to work with I normally don't leave reviews but I had to even offered me cold water
Amanda, was great helped out alot.. first time renting, went to store a mirror on Sept 4th and Cecil helped me take it out of the truck he was a big help and had great customer service!
You really have a super star working for you, Public Storage! Her name is Amandi or "Mandi". She answers the phone and speaks with a sweet professionalism. Professional in how she speaks and sweet with how she comes across to people. You can hear the smile in her voice when listening to her over the phone. In person, she is just as amazing and friendly. She has a genuine, "I can help you with that." attitude, and nowadays, that is a hard quality to find. Public Storage, please make sure you take care if her as well as she is taking care of your customers. She rocks!!
H all, Love, love, love the service at Public Storage. They go out of their way to help you in any way they can. Cecil was so professional and very sweet. I had to change to a different unit, and he did this for me over the phone. Very considerate. Very truly, Tina M. Bonrud
Gave 5 stars!! Great experience...Cecil was fantastic...has a great personality and very professional...will highly recommend
Best Service and very professional. Just a little bit pricey.
Great service Awesome management and crew Cecil was very attentive and comunitive
Amanda was super awesome!! Very nice!!
Best place in town. Cecil is totally committed to helping his customers and does it in a very kind and professional way. Hard to find these days!
Amandi is awesome
Amandi was such a sweet heart very nice and so kind. Thank you so much for all the help. You were awesome.
Amanda has a great personality and very enthusiastic with customers and extremely friendly. She was very thorough and made sure we understood the agreement.
Jessica was great highly recommended
Jessica help me if I could give 10 stars i would she is very nice she helped me and give me good service she take time to explain and help me
Amandi is a fabulous worker and goes above and beyond needs to be more like her at this job
I made a payment and the lady was nice
Stopped by to make a payment today and was greeted by Amandi! Even though she had been out cleaning and making sure all was well on the premises in 107 degree heat, she still gave me a friendly greeting! Great customer service and an awesome personality!
Amandi was amazing! Super helpful, would recommend to anyone!
Amandi was great !!!!thanks for your help
amandi had great!!!!! customer service . thank you :)
Great experience and value. Trai and Amandi were extremely friendly and helpful getting us settled in after moving cross country. Highly recommend!
Mandis' excellent customer service was a good way to start the morning
Amandi,jessica and lisa are a Godsend! They are so helpful and knowledgeable if you ever have a problem they can definitely fix it. I have a storage space here now and if I ever need one in the future I would definitely come back they make renting a storage easy. I will definitely tell all my friends who need a storage to come here. I wish it was more than a five-star because I would give them a 10 girls you rock!
Trai is the best and so sweet they really care and treat you like family here!! I highly recommend this Public storage!!!!
Great customer service at this place
So they advertise getting a deal on the first month for like 1$ We had to pay about 40$ Then the second month was about 150$! Had nothing but problems with the keys & The staff doesn’t communicate with each other and basically asks you to write a good review about them. Won’t be coming back.
The employee Jessica was really nice and friendly. Had Beyond great customer service. Really eager to help and answer all of my question
Trai is amazing with great customer service.
I went into the Charleston location in Las Vegas and spoke to a lady named Jessica. I was so frustrated and exhausted when I went in to ask questions. I even had to apologize to her for being so rude. Her customer service is unlike anything I've ever gotten in Las Vegas. She was very knowledgeable, professional, friendly and patient. I will definitely tell all of my family and friends about Public Storage. I hope everyone receives the service like I got from Jessica.
This man was a great helper to me, he has excillent costomer service qualities, and excellent hospitality, I vote him for a raise as I a me an elderly handicapped person. I really thank him for his time a pleasure , he made my day. His name is Mike Manthey...
Friendly, cordial and very professional service to the client. Trai, always helpful with my account. Very much appreciated. Thank you Trai.
Trai helped me and was very knowledgeable, friendly and helpful. She made the process of renting a storage unit easy.
Kyleisha is awesome... She was excellent customer service
Trai has great customer service. Good people skills. Thank you again Trai..
I had a reservation to move into a 10' x 20' unit today and had everything scheduled to be moved in there tomorrow. The reservation was made last week online and the move in appointment date and time was confirmed by phone. I showed up and they don't have the unit available. Oh, they have one, but can't honor the reservation price I was given for it. So I left without the unit I needed and had to cancel the movers. What's the point of making a reservation??? This is my first and last experience with Public Storage.
Trai is awesome five stars...Great Customer service
Trai was out standing🙌🏼🙌🏼🙌🏼🙌🏼👍🏼👍🏼👍🏼👍🏼
Never doing business here again. Ever!
Trai ***** was amazing!!!!
Kyleisha was very friendly and helpful. I would recommend.
Kyleisha was so friendly ,knowledgeable, her customer service was brilliant. They need to have one like her at every public storage. Because of her I'd highly recommend people at this public storage! 😍😍😁😁 thank u for your excellent customer service skills and hard work.
Trai was super awesome very helpful patient and professional. Her people skills are off the charts....
Great experience , Kyleisha was very helpful in finding me a unit to store my stuff.
Kyleisha , was amazing and helped me out a lot by saving me some money and giving me a good deal . Will recommend you to come here to this location.
Decent storage place. Has a working elevator and units are clean. Trai is very nice and helpful.
Trai was wonderful helping me and got me a space when I needed it. Thank you very much
Kyleisha was very nice & helpful
Trai is a very good employee she has very good custermer sirves and a great additude and very patient verry nice.
Tria is very Awesome, she's a great helper and listener. She's very warm ,approachable understanding. And I'm glad she works there.
Great customer service!!
storage locker was broken into for the 2nd time.
Great service !
Trai is amazing very helpful and patient I would recommend Public Storage to my friends and family. Thanks again Trai
Went well. Storage space was adequate enough Fast process
Trai was very helpful an kind made it very easy (:
I've been here today. Kyleisha has been a great help getting me moved in ...i came back to make sure there was no lock on my unit she walked me upstair to double check to see if it was a lock on my unit i moved in 11\23 and shes been amazing since that day
Trai was amazing! She helped us get a unit for our four bedroom home, and it couldn’t have been easier! She was attentive and helpful. She is a keeper! I am very happy with their service and will refer them to anyone that needs a storage unit! They are all clean and very nicely priced, fair and extremely easy to access. There are many different sizes and places you can decide to get your unit at that corresponds with your vehicle and needs for parking. Basically, I would come here even if I didn’t live close just because the property manager was so awesome and made this a very easygoing, non stressful experience for me. Thanks Trai!!!!! I’ll be coming back when I move again!
EXCELLENT EXPERIENCE!!! I was about to empty my storage unit and move the contents over to a nearby storage facility where I already have two units...After meeting with KYLEISHA W. which happens to be the most knowledgeable and congenial manager of the Public Storage facility on West Charleston I decided to keep my unit here plus bring the contents of my other storage units...I highly recommend Kyleisha and Public storage and their great gate hours and prices to anyone with short or long term storage needs...
Kyleisha was great. Fast n great customer service.
Jim is great he is the manager and has been exstremly helpful.
Location is clean and staff was super helpful and knowledgeable.
I give Kyleisha five stars for being very patient and pleasant and for saving a storage for me she even gave me a piece of candy 🥰 she’s a very beautiful person inside and out thank you for your time your patience with assisting me Kyleisha
TRAI was EXTREMELY HELPFUL during my visit to the property! She explained everything very clearly/ was knowledgable and professional. GREAT CUSTOMER SERVICE . Thank you very much!!!!!!!!
The customer service here is worth choosing this location out of all the Public Storage facilities in Vegas. Kyleisha up front is very thorough, efficient, and made me feel right at home. They have all the accomodations we were looking for, and located very centrally for us with secure access. Kyleisha has been very helpful and we feel that makes a huge difference in our experience here. All of our needs were met with a smile :) Thank you for the hospitality always!! -Dana
Kyleisha was a great help ,helped me with paying for my unit cause I could not get it to work online helped me step by step
Kyle Ishay was very helpful in finding me a storage unit! Thank you!
Great service at public storage
Came to pay my bill julissa was so nice and friendly to let me make my payment early
Employees here know what there speaking about when it comes to storage units!
Kyleisha was very efficient, and pleasant to talk to....made the entire process fast and easy.
Kyleisha w. Was a wonderful experience at public storage this Monday morning. I am a new client as she was professional, courteous and competent and I appreciate the wonderful service that she gave me this morning and she certainly deserves a grade-a for her work. Sincerely Billy m Johnson new client
Lisa is awesome!
Lisa is the most friendly helpful and a efficient manager. I would recommend this location.
🌟AWESOME STAFF!!🌟 Lisa is above and beyond helpful and friendly! I had an issue with the lock and she called her GM and he came right out and fixed it so I could get my move finished. Super clean facility. Not even any cigarette butts on the ground! I recommend Public Storage on Charleston to all my friends and family!! 100% the best in Vegas!!
Lisa is the best!! Absolutely love her! 🥰
Trabeann assisted me today 8/4/19 and was very professional! I was indecisive on which unit to get, so she gave me a tour of two different sized units. By then I was able to make my choice. I really appreciate her taking her time to help me even though it was around closing time. BEST CUSTOMER SERVICE EVER!
Lisa most and other staff keep positive manners attitude and professionalism. Rven when late in payments lisa and other staff maintain positive attitude. Availability of bathroom and its cleanliness often needed is vauled aand appreciated. Kind words from staff patroling is big encouagement to feeling fears of being alone on storage. Good words of watching cameras support sence of security. Overall lisa anf her staff earns five stars.
Lisa is always very friendly and great customer service.
It's great and Lisa is the best helps in anyway she can couldn't ask for a better storage
Public storage on 5050 W Charleston was nice customer service rep Ms.Lisa was perfect and handled everything well I will definitely come here again
My experience with public storage has been nothing but delightful at the decatur and brush location where lisa is the manager. She always has a positive attitude, very friendly and I can always sleep peacefully knowing my things are stored at a great place!
Lisa is an awesome manager. She always make sure that customer has been taken care of and fill their needs. A bery friendly manager, as well.
Lisa is awesome has a great spirit and is always pleasant😀😀😀
Thanks Lisa for making my experience today an awesome one! Got me in and out very efficiently on a sorta stressful day, very appreciative!!!
Lisa rocks...great service!
having heard nothing but good things, I checked them out. Highly recommend. Thank you Lisa. Super helpful and friendly. I feel good having my things stored here.
Lisa always gives great customer service. Would recommend storing at this location.
Just moved back in to town and used this location. Great rates and Lisa was very, VERY helpful. She got me in my unit in less than 20 minutes and got all my information to my email account. That was a very smooth and pleasant process. Thanks again, Lisa.
Lisa the property manager is always friendly and helpful. Good place to rent.
I visited a lot of storage units in the area and this one is by far the best. Lisa helped me find a great unit and the price could not be beat. I would recommend this Public Storage over any other. Talk to Lisa she is super helpful.
Lisa and Ariel provide great customer service at this PS location. The facility is always clean, safe and secure. Keep up the great work! Best, Wiley
Worst customer service I have ever encountered honestly I don’t know how managers employ people like this to work so unprofessional.
Lisa has done an amazing job taking care of us here as long as we have been tenants with Public storage. She is always smiling and has a great attitude. Thanks Lisa for making us so feel comfortable with our things being taken care of by you!
Lisa is always very kind and great customer service. I would recommend this storage place.
Lisa has always been very kind and helpful
I liked my experience here!:D Very friendly service Lisa was extremely helpful and was able to answer all my questions. She initially helped and was very quick on all paperwork. I'm looking forward to keep storing my stuff with Public Storage thank you Lisa!!!:D
Excellent customer service very responsive and just all around good experience
Great property!!! Lisa goes the extra mile and very helpful. Thank you!!!
Have always had good customer service.
Brooklynn at the customer service desk was very nice and helpful. Recommend using this public storage. A+++.
Great place. Lisa was super helpful in helping find the correct unit for what I need. Thanks Lisa!!!😃
Lily , muy amable, muy profesional, muy buena atención, me explico paso a paso toda la informacion GRACIAS LYLY.
This place is great. Lisa is always friendly and gets right back to me when I have any questions. The whole property always smells freshly cleaned.
I have always had friendly service here. Very helpful.
Thank you so much Public Storage and perticularly Lisa at location W. CHARLESTON. She has been so nice to us. She always contacted us to make sure we made a payment so we didnt lose our stuff. She was always very polite and respectful to us everytime we came here to access our storage. Thank you Lisa for all you hospitality. AMANDA COCCUS
Excellent help. Would recommend this storage because Lisa is veey helpful.
Lisa always gives us great customer service. A great place to rent.
This facility is always super clean and overall very safe feeling. The rates are very reasonable. Climate controlled units are well cooled on the hottest of days. Lisa, the manager, has on many occasions gone way above and beyond to assist with my storage needs. Thank you Lisa and Public Storage!!
Lisa is a great person with great work ethic she keep the place very clean always staying busy.i been with 5 different public storage in 2 states the one l'm at now is on 5050 West Charleston Las Vegas Nevada that the best one keep up the great work Lisa you got my 5 stars voting 😃
Lisa is very attentive and always available for help.
Very Friendly staff, fast rental agreement process and great unit rental rates. Very happy with the security of the gated storage facility and storage units. 5 stars
Lisa was very helpful and polite and I value that in customer service
Loved it kevin givrs good customer service
very good service, very courteous, knowledgeable on her property.
I have to share that Lisa is extremely nice. She answers all your questions and very professional. She made my unfortunate situation feel like everything is gonna be ok.. my experience here was awesome. .great staff. I strongly recommend this storage facility is the place to go, even if you have to drive extra. Cheers..
Kevin is awesome. He will get you set up right.
First time using a storage and Lisa gave me time to help me out. The next day, when I had to upgrade to a bigger unit, Lisa was there to help me once again! She is so awesome! She helped me when I needed a unit and now that I needed a bigger unit, she made the price unbelievable! She is super friendly and kind and willing to go out of her way to help anyone.
Excellent customer service skills. Exceeded my expectations.
I AM TRYING TO GET A HOLD OF THE SUPER ADVISOR AT LOCATION ON LAMP& CHARLSTON,CAN ANYBODY HELP US?
Lisa is always out and about makeing shur this place is okay and secure she dose her job and dose it well.
Had a good experience. Lisa took good care of us. I would recommend this facility.
Great customer service.. Lisa was wonderful 😊
Great location and the lady was very nice and helpful.
Was with family member that was movimg in and was impressed with customer service. Lisa was very helpful.
Lisa always has great customer service. And very helpful.
Lisa has been a great manager since she started on this property. Always helpful.
The prices are very reasonable at this location. The inside units are well- kept and temperature controlled. This is especially helpful in the blistering hot summer months (June - September.) Also, the manager here is very polite and helpful which is pretty rare out here in Vegas.
Lisa made my move in very easy. She is always very kind and helpful.
Very clean facility and Lisa was very helpful and nice.
Lisa has always been so helpful and friendly! I will definitely be storing here again.
Lisa is always friendly and kind when ever I am on property. She also has attention to detail.
The lady inside, I think her name was Lisa is absolutely amazing! I don't know what I would have done without her. She was so friendly and was great at doing her job! Thank you so much! I owe you a dinner 😉
Ms. Lisa was so helpful and very polite with getting me the best size/space storage if you need a storage definitely check out this location.
Held all our house items while relocating to another state. Staff was always nice and units were air conditioned and the first 2 months were discounted. The only complaint is they only have 1 cart for all to use but I guess that's our fault for not just buying one.
Clean facility, very nice staff, and great rates.
This one is in 5050 W Charleston. I had a buyer for the product in my storage. Had lost my keys. Took them 2 months and 15 phone calls to unlock my unit. Asked for 2 months free storage. Called them many times but they dont respond. I will change storage place but I would give them 0 star if i could. Mark is the main manager. Complete jerk.
LISA WAS AWESOME! SHE PROVIDE MY HUSBAND AND I GREAT SERVICE AND WENT THE EXTRA MILE FOR US BY STAYING AFTER HOURS TO HELP US GET INTO A UNIT! THANK YOU LISA YOU ARE THE BEST.
Lisa is phenomenal. Always very friendly and the facility is clean. Definitely recommend.
Lisa is the best always helpful and listen to my need she is wonderful great employee
Best experience ever. Rio was very accommodating and friendly. Helped me get into the storage space I need quickly and efficiently. Thx Rio
Public storage is great with really good prices
Lisa been really helpful with my move in and shesreallout person
Lisa is Great!!! SHE WAS VERY FRIENDLY AND PROFESSIONAL.THANK YOU LISA!!!
Do NOT rent from these crooks...willing to pay the 500. Bal due because I had a check coming for 5,000 day of sale..the district manager would not call me back..I filed a dispute firm and they STILL sold all of my things. These people are the worse facility ever.
Easy no hassle done in jiffy
Eric is awesome he's always friendly and helpful,respectful and very out going!! Britt&jess
TERMITES******** All my stuff came home with termites. Now they're breeding on the furniture that was by the boxes I moved out of storage and found them all in my boxes :( I will take pictures later to show, but it's truly disappointing. Also when I'd walk into the office, the staff practically begged for (good) google ratings.
Just like the owner he is pretty cool no complaints didnt stay long.
Super easy thanks to Eric. Smooth the whole time. Definitely recommend this place for storage!
Good customer service, new facility
Eric made everything easy as could be!
Eric was great!
Needed to rent a space asap. Eric was wonderful, polite, efficient and very knowledgeable.
I was here a couple days ago and the service was great. Eric, I believe is his name, was a huge help. He made sure all my questions were answered and gave me a great price! It was just what I was looking for! The place was clean and I would definelty recommend this location!!
Needed to move ASAP as a family member had been involved in a really bad rollover accident. I placed my reservation online for two days out. With my work schedule I was unable to go in the day I wanted to move my belongings so I went a day early and had no problems. The property manager was very helpful and polite and verified the unit I picked would be big enough for all my belongings. I didn't feel pressured to buy anything I didn't need or want. Thank you public storage for making this move one of the easiest in this hard time my family is having.
The worker there, Eric, was helpful and got me in and out of there with everything I needed to know. I rented a nice size storage unit and got some boxes.
Eric is a great manager. Very efficient and has great customer service.. unit is clean and ready to rent
This new kid that works here, i believe his name is Eric is rather rude and lazy and will not HELP ME !.. He smells like MARIJUANA! Would not give me his managers number, and then told me the problem was the assistant didn't do there job. The person needs to be fired immediately and will be calling corporate to discuss further actions!
Brooklyn was very helpful and the discription of different storage sizes was very discriptive she was very pleasant
This place is ridiculous!!!! I just got a storage unit and went to move my stuff In and they had no carts!!! And may not have any until the end of the month. How are we supposed to move all the boxes and stuff in an upstairs 10x20 with no cart, from the outside into the elevator and down the hall!!!! This is not ok! I would not have gotten a storage space here had I known that
I'm always late paying and they still treat me like I'm important.. I really appreciate the room to travel and catch up on bills.. Brooklyn is awesome and tries to always keep my informed of my space.. Thank you..!!
Brookelynn was very nice and sweet and helpfull and know what she is doing earns a rais
BROOKELYNN!!!!!!!! Awesome costumer service!!! Very knowledgeable of the company, its services and products.
Brooklyn was awesome
Eric Was Super Helpful And Great , He Deserves a Raise😊😊😊😊😊😊
Great service online reservation suggestion and lower online Rates thanks BROKEYLYNN
Brooklyn helped. Very courteous and professional
Brooklyn was amazing and went the extra mile to make sure I could move everything in without a problem.
Brookelynn is wonderful her service without a doubt is one of the best here!
Wonderful service. Ashley from 21103 had so much patience with a difficult costumer like myself. I love the environment and good customer service. Extremely clean location.
Brokelyn give me a great service & she very informative about the contract...
Brooklyn was awesome! She handled a disgruntled customer as best she could. She was quick and efficient.
Isel and Alex were very friendly and accommodating. I needed to transfer from another storage facility and they made the process very painless. Their professionalism and customer service is excellent.
Isel was a very good Manager, she treat me super, i recomend to anybody to come and rent here with her.
Awesome Services Isel has a great person And Help!
I had a great service from Isel she was of great service when ever I needed thank you for such great employee
Service Was Excellent! I highly reccommend it!
Isel is the property manager that had the pleasure of working with. She very helpful and courteous. She answers all of my questions and I would recommend her to all of my friends.
Isel was very great and very helpful
Useless was awesome, please fix ventilation.
Great! Great! Great! All I have to say for this place! Thank you Zach!
Great Job and presentation done by erik
Eric was professional and knew his job . he got me in and out with a smile
Great customer service. Eric was very friendly and helped with everything I needed.
I have a storage here for my business here I am in and out often and I am always greeted with a smile offering help. Always professional and kind wanting to make sure we are being taken care of.
I am very pleased with PUBLIC STORAGE...... especially Miss Bobbie as well as Juan both have been EXCELLENT TO ME DURING MY DEALINGS WITH PUBLIC STORAGE....
Bobbie is the lady that WILL explain thoroughly what you are signing, with expert recommendations... Always ask fori BOBBIE
They are very helpful and professional thank you
Juan was great help and very knowledgeable about his job. I came in and got great help and a great deal. Thank you Juan
I went there today and rented a unit. The lady that helped me Bobbie was super friendly and helpful. She made my renting experience one worth reviewing this location. If everyone is as easy to deal with as her I would definetely recomend this location.
Juan was awesome he even told me about the locks which they should always do
Bobbie Good customer service and very helpful Thank yoh
Juan was such a great help. He had great customer service. He was very knowledgeable at his job.
Lela, the property manager, is THE BEST! She is very personable and extremely protective of her customer's property. She recently recommended me for 24/7 access to the facility to help me manage my online business and the new access has been a tremendous help. The other day a vagrant wandered onto the property while the gate was opening, she chased him away as if she were a 6'5 280lb man even though she stands 5'5. This is the type of manager that keep customers feeling safe and happy.
I love Leala! She is just great with customers and she strives to keep her customers happy. Her property is always clean and she will go out of her way to help!!
Leala was very helpful and great.
I'm still here Leala is the BEST good customer service the place is always clean nd my SAFE I highly recommend public storage...
Came in to this location to look at and get a unit, I met with Leala and she showed me two units and helped me pick the right one for my needs. We got the paper work done, the location is very convenient, and the staff is great! I highly recommend this location to anyone looking to get a storage unit, great prices, great staff and completely secure! Thank you again Leala for all the help!
Great experience leala was lots of fun and helpful...crazy person before us and she handled it very well
I stopped by one day last week to check out this facility. Leala the property manager was very insightful. I learned everything I needed to know. I will be back as soon as my home sells to store my personal property. I would recommend this property to anyone looking to store. Make sure you talk to Leala she was outstanding.
Great storage experience Julie was nice and got us in and out thank you
Leala was absolutely amazing! She was very friendly and personable. Best customer service I have ever had! She made the rental process very easy. She was very through in explaining everything to me. My kids absolutely love her too, everytime we go to storage we make sure to go in and say hello. Leala deserves a big raise, she's a huge asset to the company!!
The space was great. The property was quite clean. I would recommend this Public Storage as a place to rent.
I found Public Storage on line while searching for a place to store my goods. When I looked at the price comparisons of the other storages in town. I immediately went to Public Storage on W Charleston/ Brush. I met Leala, at the counter there and she was a joy to surreal with and very helpful. Her customer service was impeccable. I would refer anyone looking for a storage unit to save yourself some time and go to Public Storage. Kev.
Leala is great she will help you in any way she can
Rented a space from Leala great service, clean, and very friendly.
We cannot get this company to stop billing us!!!! Notice was given weeks ago about a "move out" date as directed on the website where we always paid our bill. However, now they will not acknowledge that notice and will not accept a notice over the phone and continue trying to extort money from me.
I have rented here for about 4 months, I came in to make a payment today while Leala was doing a new rental. even though the gentleman was extremely difficult she kept her cool, he was even cursing at her and she did not even raise her voice. this is a great place to rent.
Leena was very helpful nice and courteous gave us all the information we needed.
Very nice and helpful
I was passing by and seen Public Storage. I was helped out by Leala .I want to thank you guys for the great service and help that was provided!
This is a review for Leala. She had been so pleasant, helpful, and professional. And she had nice nails too.
I only used Public Storage for a couple months but it was a great couple months, being able to use a space at my own convenience. Being able to have great customer service when I call and come in. Leala was the manager on duty and she was great with me, making me feel appreciated to have been a customer with them. 1204 S. Valley View Las Vegas, NV 89102 is definitely a place you want to use if you want protection, climate control, great customer service and peace of mind.
We've used this location for a few years and have always received fair and professional service. The location is clean and inviting, and has a good range of hours for use.
Leala was very helpful and made sure I understood my rental agreement and what it all involved. She also showed concern about my personal belongings and recommended certain items to purchase in order to protect. She went above and beyond. Outstanding customer service!
Leala at public storage was so much help with letting me use the cart and help me with buying boxes it was a lovely experience. .....if you need to rent a space come she leala....love public storage
Leala does an awesome job at this location. She has been there for awhile and can answer all your questions. She is always cheerful and very customer service oriented. I have been storing there for quite a while and would recommend this location due to Leala's great work! Keep up the good job!
Barry was the employee who helped me obtain a storage unit at the Charlston Blvd Public Storage, here in Las Vegas. He was very professional and courteous.
Leala and the other staff was very helpful and friendly... when we went to register she was so organized and definitely know her job. She explained everything clearly and made our storage experience a great experience. Totally would recommend this location to others.
Excellent customer service.......clean property........A+
She gave excellent service
Awesome experience made my visits painless. Ilene and leala were very helpful and explained the entire process thoroughly. Overall an excellent and reassuring experience
Leala was awesome she helped us out and made us feel very comfortable, she answered every question and gave more then we expected we are renting from Leala now and we will be brining more people to her...
Leala was great and very helpful. Very clean storage spaces I would highly recommend
Fast, easy, friendly...feel that belongs are safe and secure! 6 STAR SERVICE! Highly happy with Leala!
Leala the manager was wonderful! !😃 she helped me resolved a situation on two units that I rented over 4years from out of state She updated all my information in a very. Professional matter and remained pleasant during our meeting. ..explained in detail all the Information
Very pleasant and courteous! Trough too. No hidden charges and craps!!
Really nice staff!
Leala is incredibly friendly and helpful. Ever since my first call to her inquiring about pricing, she has been a delight to deal with. She has gone above and beyond to make sure that I have the necessary access to my unit and to make sure that my shipments are delivered safely into my unit. I strongly recommend that anyone looking for a storage unit, come see Leala for your storage unit needs.
u guys have the best resource and management team in California and in las Vegas
I had a very nice experience that the lady that helped me was very nice and made me understand and this is a very good place to be the storage of stuff
They beat any storage company we used before the manager leala was awesome an amazing
Very efficient, friendly and supportive of my needs for storage use. I will most definitely use this facility again under Leela's management!
Yes my name is Maria Sanchez my experience with the public storage on Charleston and Decatur has been great specially with us the attend the right now this lady has been great to us I mean you know everything we need Leela is your name but everything we need she's dead so helpless I mean I could not ask for a better representative of public storage and you are you guys have great I mean it having her here and you are very lucky also to have her as a representative for you store thank you so much I do appreciate be this opportunity to let me say what I feel about you guys and about this person in particular alright
Had for several years. never any problems :)
Leala is a very good helper and she did a good job on helping us .
Neither was outstanding Leela was outstanding great customer service very efficient always prompt about giving information and we just love her great personality what are your best I can say will always come back and we'll wait for other customers to your property thank you again thanks for all the customer service and again have a
my name is David I started public storage for quite some time I needed to do a transfer Leala helped me with that she did a good job she gets five stars.
I am moving and went in to look at a space on Christmas Eve. I told Leala what I had to store and she was very helpful and explained everything. If I end up needing a space I will definitely go back to her.
need to update storage unit. ply wood really? how secure is that? cannot use the trash can to throw your extra boxes or rope used to transport items. this was a joke. and the salesman pressured me into buying an unnecessary item that I never used. would never recommend to friends or family. don't understand how they have almost all 5 star reviews unless they are posting the reviews themself. way to pat yourself on the back
Excellent Property! Rosario was very helpful and informative. Extremely easy in and out with items. Have several units for all my stuff since I like this location very much!
Jeff was a very professional and able to answer all my questions and the Store is well organized. Its was a pleasure doing business there!
Jeff was so helpful always helped when I needed makes me feel comfortable to rent here
I Had a great experinece with this paticular loacation . Very happy with the customer service although the prices could have been cheaper.
Jeff is amazing had originally thought I needed a larger space but when I came in he advised me that I could fit everything into a smaller unit and actually saved me quite a bit of money monthly. Nice to know a company cares about saving me money
Jeff is always so helpful rented unit for my elderly mom, and he always makes sure that she is taken care of I dont know what I would do without P.S.
I recently visited this location and this was by far the best experience that I have had with a public storage location..period!!! Jeff is was very helpful and informative about everything that I needed help with. I recommend this location too any and everyone just because of Jeff. I have seen a few people come and go at the location and definitely hope that this young man is here for a while!!
Jeff was a great property manager and made my move very simple
I plan on moving to Vegas in the summer so I decided to get ahold of some storage places and was recommended to public storage on 5050 w charleston of course in Vegas. Spoke to a guy name Jeff and customer service/satisfaction was a factor for him. One of the best conversations I've had with Storage ever! Not sure if you read these but I would definitely recommend you for any of my friends and family. Hope to see you soon
I recently visited the store last week on 5/9/14 and was very pleased with the location and cleanliness of the office. The customer service was unmatched and all my questions were answered. The store manager was pleasant and professional. Thanks Jeff for all of your assistance!
I had a great experience with this location. Jeff was always pleasant and helpful when I had questions. I would recomend this Public Storage to anyone for his excellent service.
I had a really good first time experience. Jeff was great and made sure I was happy with my unit. He even called to see if it worked out. ...Thanks jeff
Tiffanie was great.
Jeff has been great!!!!!
Tiffany and Josh were great and helpful.
It was GREAT !!!!! Very friendly and helpful I will recommend others to come here :-)
Came to just pay a storage unit and Jeff was such a warm personality almost considered switching facilities I felt so welcomed!
Jeff, the manager, was very helpful and saved me a bundle by suggesting storage space that was suitable for my needs.
Rachyl is the greatest. She was so helpful, and what a beautiful person, Public Storage is lucky to have her.
The manager was terrific, extremely helpful and very nice.
I recently visited 1/15 and had a great experience at this location. I just finished 3 days of painting, installing carpet and moving furniture all day from my old house to my new one and I was beat and a sweaty, dirty mess. Stopped by around 6pm to get a microwave in storage. On my way out I stopped by the office to add my roommate to my account. I was greeted immediately by the lovely Ms. Rachyl who had a smile and cheerful greeting for me even though it was probably getting near the end of her workshift. I asked if I could add my roommate to my account and she immediately looked it up, had it printed and ready for me to sign in no time flat. Its nice when your beat and looking like a slob and someone treats you amazing-especially when it's the end of their and your workday. I've been in retail customer service for about 15 years mostly as management, and if I had a company I would definitely swoop her up. All of my experiences with this location have been great the last few months, helpful staff, a cart when I need it and I feel safe stopping by. The staff member (sorry don't remember his name) who set me up to Rachyl has been great each time and the price is right. I was debating moving my storage to a location at a competitor slightly closer to my new house, but my experience with Ms. Rachyl has convinced me to stay at this location because of the service with a smile. ~Michael M
We have used public storage in the past and are glad we chose them again! Jeff was so helpful. We had a few glitches in getting our things inside (our fault, not theirs) and he helped us out alot! So glad we had his assistance.
everything clean, secure, staff friendly and helpful....what more could you ask for!