I rented a unit at Public Storage and had a great experience! Ron assisted me and he was very friendly and helpful. He directed me to get the right size storage unit and it ended up being the perfect size. The facility is very clean and easy to get into to. I would highly recommend renting a unit at public storage!
They are so kind and amazing to work with! I haven’t quite locked my unit a couple of times, and they were there to call me and inform me! Such a great experience with them!
The gentleman was awesome taking care of my needs.
Ron was wonderful to work with!
Very helpful!!
Fantastic service and assistance! Thank you
The manager of this place is so helpful has great customer service.
Ron did a great job getting the best space at the best price!
Ron is an excellent onsite manager.
Ron is the best to work with! Super friendly! 2nd unit rented from him. From the moment we walked in, even before we were in the office he was more than professional and courteous! You don’t get customer service like this anywhere else you go!
Ron was a very sweet guy and was very willing to talk to us about everything we need to know!
Extremely helpful in getting me into the right storage unit
Ron was very friendly and made the whole close out process easy easy! Thanks public storage!
Hey thanks Ron 100 Custumer service
Ron was super helpful in getting us setup!
Very good customer service
Ron continues to give the best service! Patient, friendly, and made renting a storage unit (dare i say) fun! Thankful I know when his off days are to ensure I always get wonderful help. Thank you, Ron!
Ron exceeded my expectations today, I went in with a complaint about a price increase. He did get me a reduction in that increase but then we looked at my unit, which had space we were not using. I then rented a smaller space, half the size, moved all my things and everyone is happy. Ron was so helpful, I cannot thank him enough!
*UPDATE* The facility manager was able to get me a rate extension for 3 more months. I'll put it back to 5 stars, but hopefully corporate sees this and realizes there's a lot of options for storage facilities in Omaha, and bouncing people's rates around is how you get them to do business elsewhere.
*UPDATE* After only being there for 4 months, I get a letter in the mail informing me that my monthly rate is almost doubling from $44/month to $74/month.... Looks like I'll be going somewhere else. That's how you quickly go from 5 stars to 1 star.
Great storage facility. This is our second time coming back. It's always an easy process and great price.
Ron was a great help getting me storage while moving
Ron was great, and very helpful! Pleasant to work with!!
Easy to work with and very nice folks.
Explained everything much better than online service center.
⭐️⭐️⭐️⭐️⭐️
Outstanding Service from Ron!
I had an amazing experience at Public Storage thanks to Ron! From the moment I walked in, he was professional, friendly, and incredibly helpful. He took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It’s rare to come across someone so genuinely committed to great customer service. Ron went above and beyond, and I left feeling confident and well taken care of. If you’re looking for storage and want to deal with someone who truly cares—ask for Ron. Highly recommended
Ron is fantastic! So happy and helpful!
Ron was super helpful getting my unit set up and answered all my questions
Very helpful and good value.
Ron was great! Professional and kind.
Excellent place, clean affordable and more than friendly staff, always ready to help
Tim Schmadeke
Public Storage is great especially Ron. He is so helpful.
Incredibly nice and helpful folk. Ron really is a great dude to work with and goes out of his way to help!
Ron was fantastic and very helpful
Ron was very helpful and knowledgeable for me.
I had the best experience and Katie was the one who helped me. I would highly recommend her. Great experience!
Spacious facility, easy to access units, competitive pricing.
I had an absolutely outstanding experience with Public Storage, and I can’t say enough great things—especially about the storage manager, Ron.
From the moment I walked in, Ron was welcoming, professional, and incredibly helpful. He took the time to walk me through the rental process, answered all my questions with patience and clarity, and helped me choose the perfect unit for my needs. It’s clear he genuinely cares about his customers and takes pride in keeping the facility clean, secure, and running smoothly.
The property itself is well-maintained, well-lit, and feels very safe. Access is easy and convenient, and I always saw staff around making sure everything was in order.
If you’re looking for a storage facility that combines top-notch service with peace of mind, Public Storage is the place to go—and Ron is the person to see. Thanks again for making the whole process so stress-free!
Ron was very helpful and kind!!
Ron was so helpful! Thank you for making things easy in a time of stress.
Ron was very friendly and helpful. Made the work very easy.
Ron was a joy to talked to on the phone. Very helpful and polite. That why I do business
Ron was friendly and very helpful
Katie out at the Elkhorn Nebraska location was absolutely wonderful! She listened to what I needed and gave me the perfect unit right by the entrance! That helped so much as I am a Dj and am frequently loading and unloading equipment.. Great pricing as well. I'm very pleased with my experience.
Clean, very friendly and easy to work with, security is good
Ron was great with helping assisting me with my storage unit after a natural disaster. Although I wasn’t in need of a unit any longer he was happy to help me with moving forward. Great customer service!
Ron made the whole process so easy! I've never had to get a storage unit before and the process took only 15 minutes. He answered all my questions. Easy easy! Recommend the location in Elkhorn!
Ron is the best! Super friendly and efficient!!!
Cool dude, help us with everything and walked us down to show us everything we needed. Give him a raise cuz he’s running everything by himself
Best customer service i have received in a long time ,thank you Ron for your help!
Great job Ron thanks for awesome help
Ron is awesome and help me get my lockers quickly he's the best
Great location, fair pricing, and Ron is awesome! I’m not used to folks being so nice, but he is phenomenal and helped me today thorough an issue that I had with my unit (100% my fault). Z
Super friendly help people who understand people who don't understand technology. Super great love these folks here.
Ron made the renting experience easy. Very thorough! Nice storage unit.
If you don’t do business with Ron, you’re at the wrong place!!! We absolutely love the service and direct attention Ron gave us.
Thank you Ron!! This place is setting the bar for Omaha storage facilities!!
Ron was great with helping us through the process of getting us a storage unit. As first timers he made it very easy to understand and took his time to explain everything to us throughly! Highly recommend coming to see Ron for any help you need! Great management and very clean facility!
Good price, very easy to rent, very clean and plenty of room to move with your vehicle for loading and unloading.
Thanks Ron! You are amazing!
Great facility and the most friendly management i have ever had to do business with. I highly recommend this storge facility.
Ron helped us out today and got us into a unit quick and easy. Very friendly guy.
Everything went very smooth.
Great, manager does an amazing job at answering questions. Did a great job.
Greg did a good job, receptive service and clean facility
Thank you very much Greg in Elkhorn, NE!
Wonderful customer service! Your kindness, professionalism, and troubleshooting were greatly appreciated! A huge thank you from Delaware!
Greg showed me the garage and it was a great space for my needs at a good price.
Amazing service! Great management! Super clean facility.
Very helpful and pleasant to work with!!
Moved in yesterday. Unit was easy to access, clean, and convenient.
Mr. Kalvin does a great job!
Helpful staff, clean facility
Greg did an amazing job of showing us the available units and getting our questions answered!
Greg did a great job helping us make sure our unit would work for our needs!
Great storage unit! Temp controlled and have never had issues here. Have been using them for years and highly recommend!
Very accommodating staff.
Awesome place. Well kept up and friendly staff
Greg is awesome! Great customer service!
Above and beyond to make things right!!
Great business. Highly recommended
Great experience, very clean and neat property.
Always clean and accessible.
Kristen is as good as it ever gets. She gets it done .
Don't have a unit here, but speaking for the staff here, I'd have no problem renting a unit if I needed one! We had a package stolen from our porch and evidently left outside the storage facility's dumpster. Kirsten went above and beyond to find me and let me know she saved it! A-plus staff!