Public Storage Self-Storage Units at 321 N Chimney Rock Road, Greensboro, NC

I can’t say enough about this facility. Haravaun and Leslie have been wonderful in making sure my needs were met. Their customer service skills are impeccable - professional, knowledgeable and extremely kind. These ladies are amazing.

I have used them before and it was great service, never understood the first month a 1 when I still paid 162 and the fact they charge you a full month even if you move your stuff out early. Will not be using them again.

I love the interaction with the receptionist, Harvaun (I think I spelled it right), whenever I have to go in there. She’s a really nice person. I would highly recommend this location.

The property managers here, Harvaun and Lauren are great. My move in process was super easy thanks to them

The property managers Lauren and Harvaun were both very helpful and worked efficiently to get me into my unit! Excellent customer service

10/10 experience! Harvaun was able to help me out! She was so nice, and very knowledgeable!

Harvaun was a great help. She’s professional, attentive to detail and very informative. She helped me tremendously and is a great asset to the company

I am very thankful for my customer service from Harvaun she was very professional and friendly and the storage is clean and the correct amount of space.

Thanks to the associate, Harvaun, I was able to get a great deal on an indoor storage unit for the entire year. I appreciate the effort she took to make sure I got the best bang for my buck 🤑

I had a great experience getting a storage unit today. Harvaun was helpful and very knowledgeable of the many options to accommodate my storage needs. I was able to get everything moved in the same day. Very smooth process

Ms Lauren was super kind. Best customer service I've had in a very long time. Very helpful in many ways and offered some very needed kind words. Thanks Ms Lauren

The process of getting a storage was easy, Lauren at the front desk was very nice and helpful when it came to my concern on my account!!

I’ll start off my saying my interaction with the manager Lauren was great and she gave me the corporate number to voice my concerns and try to reach a solution. I needed to rent storage at this location while in the in between process of moving so it’s very important to me that my belongings are safe. That means I specifically chose this facility for the gated access, locked door interior, and climate control. Therefore paying more for those features. To start the gate access is “broken” although it actually does work from your phone so they keep the back gate open. Even though it is advertised to close the facility at 9pm the gate is wide open 24/7. There is a dip in the concrete in front of the door into the indoor units where people are propping the door open with a rock probably because the magnets meant to hold the doors open while you move do not work so that’s another inconvenience. The “climate control” is kept at 80 which to me is insane but never mind the fact on a 92 degree day it felt cooler outside than inside the units. I reached out to corporate as advised and was told maybe they could give me half off the 1 months rent and I agreed that would be fair which would be around $50… I was approved for $25 need I say more?

Not correct size also never have anyone on property and is very sketchy then their customer service is horrible

Felicitaciones para Enrique y Loren, que atención tan maravillosa!!! Personas como ustedes hacen la gran diferencia. Tuvieron la paciencia, siempre sonrientes y amables, para ofrecernos y mostrarnos diferentes alternativas que se ajustaran a nuestras necesidades y precio. El día anterior, con otra persona atendiendo, salimos muy molestos con el trato recibido y hoy cuando regresamos, pensábamos que nos volveríamos a ir si encontrábamos la misma persona. Afortunadamente estaban ustedes, gracias de nuevo, no olvidaremos su eficiencia, simpatía y su sonrisa.

Dani was courteous and stayed late waiting extra for me 11/28/22, I wrote a review previous and did not see it on here. Yesterday I had the pleasure to speak with TY another manager about an issue. She was pleasant, knowledgeable and graicous.

Harvaun was awesome and made the process super easy and fast. Definitely 5 star service!

Kudos to Dani for excellent customer service she is Personable Proficient all while navigating me through my process! Thank you also for being courteous the entire time! 🌻 Happy Customer Shonna Brannon ✨🌻

Good job

Great service and affordable prices. The manager made the experience helpful and easy

Excellent service

Great people.

Ty is great! She’s the best always very helpful.

Excellent!

Decent storage. Good gates/hours/staff/prices.

Quanna is AMAZING

Ty was Amazing

I had a really great experience with Public Storage. Dani was really helpful and provided excellent customer service.

Dani is awesome!

Very friendly and helpful. Clean, well kept spaces.

Trudy was a great help

Staff accommodated all my needs.

Very clean and affordable

Nat was fast, provided great customer service and answered all my questions

Natassia was awesome and got me checked in fast and was well spoken so I could understand what I needed to know.

Natassia was very helpful and friendly with getting me set up with a storage unit.

Natassia was a good and experience person to work with. She made sure I had everything out and also offered me to come back to use public storage again. Fast and easy. Thanks Natassia!!!

Great deal with excellent service

Natassia was very helpful and knowledgeable Made the process easy Explained everything fully This was a great experience

Nat was awesome! Completed rental within 10 minutes flat!!

Nat was such a gem! We had a great experience and customer service throughout our lease. Nat was actually at our unit when we arrived and we were able to notify them that we would out within a minute or two. Nat instructed us to come to office when we were finished to complete the move out process. When we were done, Nat was in the office already to assist us and got us out in a blink of an eye. Exceptional customer service!! Thank you so much Nat and Public Storage. We will definitely think of you guys whenever we need you business again!

Nat was amazing and without her help I Wouldn’t be with public storage! Very helpful and made my experience so much better.

This is the 3rd day that I am trying to meet a real person in the office, so I can pick up the key. Nobody is in the office on day one, so I checked every two hours. Day Two: the office door is locked but I found Dani on the property. She said that she will return to the office in 30 minutes, which I checked 30 minutes later, no body in the office and more people are waiting. I left a voice mail and someone called back and we set up 10:30 appointment on day three. Day Three: I came in at 10:30, the office is locked again. Nobody there except more people waiting. Are you guys hiring? I would love to have a job that I don't need to show up and still taking people's money.

Mat did great!

Dani at Public Storage is amazing & she literally saved me today!!

I"ve gotten outstanding customer service from Dani at this location. She set the correct expectation and then actually met it, something so lost in these days after covid. Thanks for being awesome, Dani! UPDATE: Fast forward 5 months, I've secured my new home and am ready to take all my stuff there. I call Dani and tell her it's time and I'm surprised that I feel kinda sad.?. I want my stuff back, certainly, but I'm a little sad that my relationship with Dani will be ending now as far as seeing her when I went to my unit, etc. She was the first person in my new town that made me feel like she had my back, that my stuff would be fine with her. I've also called her and asked for recommendations and she's always been so helpful... just a 5 star, solid, awesome human... thanks so much for all you've helped me with Dani, I appreciate you!

Great place to store your stuff. But they are running out of space.

On my visit Dani was very very helpful in resolving my issue

I highly recommend NANI, she is very professional.

I'm renting a space that is climate control. Last one they had. The gentleman that helped me was so nice. Love the size I got. Great location, easy access if you download the app. Clean inside

This was outstanding service by Dani

The staff is friendly and pleasant, the place and grounds are kept clean. The price is what you make it, as there are varying size units.

Good and friendly service

Thank you Teresa for the excellent service

I received well service from sharice. I deeply appreciate her service.

Although the unit was clean and as advertised, it was very unclear how to actually locate the units. The instructions were not very thorough. Also, there were quite a few surprise fees, such as a $20 lock and $15 *required* insurance. Overall average at best.

I really enjoyed my experience w/ Sierra.. she was super friendly & instrumental in helping me to find the unit for my specific needs and she put in plenty of leg work to help me yesterday when I was there. I'm #TEAMSIERRA .. she's truly valuable to your business.

Excellent service

Great job the Best service on town

I live approximately 4 hours away in Hampton Roads Virginia. Today I was supposed to move my son into his college dorm and unfortunately, had a major mishap. I called the Chimney Rock location in desperation and spoke with Quanna, whose customer service skills put my nerves at ease. She and Keyona, the DTM manager, went above and beyond their call of duty to ensure I was taken care of. Their customer care was bar-none and I am so thankful for these women and this location! I HIGHLY RECOMMEND THIS PLACE BECAUSE THEY HAVE THE BEST CUSTOMER SERVICE EVER!!!

Mrs Dani was very helpful. Good place to go and like the app thing to open gate. Good location

Thanks Dani!!!! Straight to the point. Fast service, great knowledge of her duties!!

Hell if I could give no star I would. Gives low introductory rates then raises the rates with little to no warning. Then when you move out they will charge you entire months rent for checking out on the 2nd. And best of all they turn off your access to the unit even though they charged you a full months rent for the unit. Very dishonest company do not do business with.

Danny did a wonderful job she went above and beyond I really appreciate her service

Great customer service, friendly people would recommend for your storage needs

It was clean and it wasn't hard two and it nice for the price I got charge

Helpful,nice,answered all my questions

I have used many storage facilities and this, by far, is my favorite. The employee, Angie, was very knowledgeable and friendly. The location is very convenient. The facility was exceptionally clean. Outstanding!

Friendly staff & clean units.....highly recommended!!

10 x 20 space is reasonable. however they require insurance, you can get it from them at $15 a month. The code to get in isc7 # of which you do not get to choose. then there is a $20 charge for a lock (of course you can keep it but other places give you one or you buy you own from a hardware store.

Very helpful the ladies up front was able to meet all my needs.

I had a great experience. The young lady behind the counter was very caring and knowledgeable. Her attention to my needs was very helpful!! Thank you.

Let me start by saying this. Dani is amazing. I was a long time customer of the public storage on N Chimney Rock Rd. I was having big issues closing out the unit but she stepped in and took care of everything for me. I am extremely happy and appreciative of everything she did for me and would recommend Public Storage with her!!

Pretty neat and clean place.

Units work well, place is well maintained

Make sure you know who you are renting from. Public storage offers $1 move in low rates but after about six months they increase your rental rates. I was just told this could happen every six months to a year. This is crazy I have NEVER experienced a rate increase on a storage unit. I’m six months in and they are now increasing my rental rate by $17. This sad people have loss jobs etc due to covid and they decide to increase rates. Don’t rent from here

The property manager is hardly ever inside of her office. This company goes up on rent every 3 months for the “market rate and up keep of the property” meanwhile paint is peeling from units, rodents and bugs are inside of the unit with water damage. Also the $1 move in special that is promoted is a SCAM they charge $24 for and administrative fee along with having to purchase Is there lock at $20....... wait it gets better they try to force you into purchasing a $15 per month insurance policy that is ALSO added into the monthly rent itself. They will say it’s apart of the/ your rental agreement and it is mandatory to obtain in order to rent! LIES! Please say you have your own( even if you don’t )by law they cannot ask to see your insurance information and will have to take your word for it (by law they cannot ask due to not being insurance agents) if this is done call the BBB

Taylor is amazing!!!! I got there at 4:30 when they close at 5 and I had reserved a 10 x 10 but after looking at it it was way too small for my furniture so then we decided to go with the 10 x 20 but I had forgot my lock at home and she told me that they would provide me one but it was a $20 charge and I just wasn’t really willing to pay that much money when I had a lock at home. So by the time we had already finished looking at the lockers and getting everything done it was 4:55 and she was generous enough to stay later than what she was scheduled so that I could run home which is 10 minutes away and get my lock so that I wouldn’t have to pay the $20.

Taylor was very professional and helpful in assisting me. This location provided convenience with a reasonable price range.

Taylor was very helpful today. She answered all of my questions and was very nice ! You should come see her at chimney Rock Rd. For all your storage and moving needs! She is the BEST!

Taylor was very polite and answered all questions. She is very attentive to her customers and job detail. Great job Taylor!

Taylor was very pleasant and helpful! I would highly recommend you coming to public storage for all moving needs. She is a wonderful asset to your establishment!

Taylor was simply AMAZING! Super fast! Come here for all of your moving needs to be met!

Taylor has been very polite and helpful. Thanks.

Sarah was polite, professional and very helpful. She picked out several units to chose from, the first being the most ideal location.

Horrible workers, horrible customer service, and false advertisement

The ladies in the office were helpful and informative. I dealt with Sarah, and she was very polite and knowledgeable.

Sarah is amazing did a great job being the first day. Felt very comfortable trusting her and Dani

Dani was very helpful and polite. Clean units and property.

Quick and easy to get a unit, flexible, and great service

Good After Property Manager Cece Greeted use at the door and showed use a lovely Storage Unit She was quick at drafting the registry. I will suggest Public Storage to another friend.

Dani was wonderful and easy to talk to about my needs. She showed me the perfect space.

I dealt with Angie. She was very easy to deal with and helped me decide which unit would ultimately benefit me the most. I was able to combine my two storage units into one at Public Storage for a third of the cost. Thanks guys!

Wonderful and friendly people in office

Inquired about spaces at this facility , as I’ve been comparing locations . Just as the other service manager I spoke with at the other location I visited , Dani gave me excellent customer service ! Thank you to the public storage staff for putting up with my millions of questions . This is going to help me so much when I sell my house in March !

Dani was very Professional and Courteous she is a very Valuable Asset to the Business ! I highly recommend Public Storage and Dani to anyone !! 😀😀

First time getting storage unit and it was the best experience ever very informative thanks Dani

Dani was great and very helpful with the process, thanks!

I recently moved from one Public Storage unit to another- the first one was a disaster- my unit had leaking from the ceiling which damaged or destroyed almost everything in there, which defeats the purpose of having a storage unit and paying large amounts of my each month to store things important to you. A friend told me about the Chimney Rock Road location, and what a difference!!! Dani, the property manager went out of her way to help me- I moved into a smaller, much cleaner and dry unit there, and I am much more comfortable that my remaining items will be stored safely! I can’t thank Dani enough for going out of her way to making this whole process simple! I left feeling very relieved!! I would highly recommend this facility to anyone! It turns out it’s even closer to where I live also! Thanks for everything Dani!!

Michaela was fantastic! Thx for the great service and prices!

Manager is RUDE AF! A good customer service session might do you well Dani or did corporate make you this rude? I work in customer service and have never ran into a person that was as rude as her. There are many of reasons that I say this but will let you have your own judgement. It is sad that you can't get them to answer their own phone or talk to you like a paying customer. So many demands and will not listen/work with the customer. I would suggest you find another facility to store your items with this management...

Dani in there is very rude !

Professional and friendly staff,good location,very clean facilities.

Great customer service, staff was friendly, and property well kept.

Dani was very nice and kind, provided a lot of useful details and I was pleased as a first time customer on renting a storage. I would glady recommend this storage unit. Thank you!

Julie was very pleasant when it came to informing me on how the storage system works. Beyond grateful for her and I highly recommend her for services

This is a really great place, lovely customer service. Carolina was the person that helped us and she was so sweet. Definitely worth every cent.

Good place to rent a storage unit

Super clean property, and the nicest of managers. Will recommend to all my friends!

I was assisted by a lovely lady named Julie she helped guide me to my storage unit proficiently and she was very helpful in answering all my questions. I definitely will refer my friends to this establishment!!!

Awesome service! Thank you Julie for your time & great customer service!

Great location, very neat and loved working with Dani and Julie. Keep up the good work Public Storage!

Johnathan was fantastic! Efficient,friendly,professional! Thanks Johnathan

I just moved to NC from Texas and my experience with this place was awesome!! Dani was a great customer service rep and also the rest of the reps showing me how to use the keypad for entry/existing. Also how to use the keys to my storage room I received... Thank you so much for the hospitality!!

great customer service

Always have great service when dealing Dani.

Charmel was amazing! Extremely well with customer service and very informative on the terms of the space! I would recommend her to ANYONE and Public Storage to ANYONE.

Charmel is awsome

Mrs.Ashley was very friendly and helpful. She knew exactly what she was doing without any flaws

My experience was great compared to a previous experience with another location. Tonesia explained everything very well so there weren't any unexpected variables like fees or anything, the customer service was great and I really appreciate the help that I received today. 10 out of 10

The process was so smooth and everything was explained in detail so there wasnt any surprises. Tonesia was very respectful and had amazing customer service!! I recommend anyone to come here. She is the best!!

So wired to see 4 stars!!!!!!! I have a bad experience with this storage. 2014 I putted 2 bds in it. In first night My stuff has been stolen. Since there is no damage in the door Insurance didn’t cover, and storage office said that for police Cameras didn’t work in that night. ( I don’t they said truth) I ‘ve lost 2 TVs, my son Playstation 3 bags with my wife watches and many items. My advice don’t trust of this place.

Dani was very helpful found out what you were going to put in and helps you pick the right size for your needs.

Ms Dani is the best , she is on point and very knowledgeable and customer service is wonderful she goes that extra mile for u..great service

The owners are awesome people to work with. It is safe and never had a problem.

Came from Charlotte and stopped in to see if I could make a payment and the lady there cece was very helpful and polite and told me I could!!! She was very nice and I give her 5 stars!!!!!! More customer service people should be like her!!!

Streamlined check in process, Cece was very helpful!

I was really pleased with the customer service I received and the knowledge of the employee with helping me with the size of the unit I needed.it was a very wonderful giving public storage my business.thank for helping me not worry about my property

Great customer would come back again!

It was simple and quick. Very good service with no hassle... Glad we chose this one!!! Great job Dani!!

Dani was awesome she made everything easy and helped us remember somethings we still needed to make our move less stressful

Am I happy that I have to pay full price for my new locker? No. Am I happy with the service Dani provides when my wife or I need something? Yes. Dani is the only reason we are still paying rent here instead of elsewhere. She is polite, knowledgeable and keeps the place looking good!

Clean and well kept facilities, with great customer service, and fair prices. Dani was very helpful and professional, made the sign up and move in process a breeze. All in all a great experience.

Dani is always kind and helpful when I come into the office. I needed to move into a smaller space, and she made the process so simple. Thanks Dani!

Dani is always pleasant when I come to visit the property and check my items.

Dani is the best. She made everything easy and fast. I would recommend her to anyone.

I spoke to several on-site managers in addition to visiting several different locations. In doing so, I find that the staff is very friendly, professional and knowledgeable. The locations were also clean. I decided to use the chimney rock location, because this location was the best fit for me. Thanks Dani for being so efficient.

Property is very clean

Cece was fantastic! The process was painless and the prices were very affordable.

The storage property was easy to find a clean & well lit. The staff member Cece who I first meet at the storage property on West Market St.is not only friendly she is very knowledgeable of her job.

Overpriced and small, after 14 days nonpayment removed my lock, when I paid in full and asked to move my stuff they demand I purchase a new lock to move out. Why would I need a new lock if I'm removing my items?!

Dani is the bees knees!! Not only did she come out in freezing rain to help with my door, she also didn’t laugh at me when we realized I never slid the bar over. Best manager ever.

Dani and Cece are awesome! They make me feel like family everytime I make a payment. Keep up the good work girls!

Thank you for the great customer service Dani!

I was very pleased with my experience reserving a space at Public Storage. Dani was very helpful and assisted me despite my mobility challenges. I like the area and the ease of access to the unit. Great experience!

I recently moved out of this place and found furniture and a box of books damaged by termites. I could see the live termites crawling in the box. I have photos. All had to be trashed. I rented the unit for a little under 5 years. The price went up about 65%. Most of which was in the first 2 years. Bad enough to get such steep price increases but termites to boot. Find another place.

Amazing staff!! Very friendly, professional, amazing customer service and the facility is always clean.

I had the opportunity to speak with Dani while looking for a storage unit. Dani was very engaging, knowledgeable , and professional. She showed genuine concern and interested with making sure I got exactly what I needed for my storage needs. ....and the process was thorough, easy, and processed in a timely manner. Thank you so much Dani!

People and service are excellent. Prices are pretty high though. I guess it's based on demand but still expensive.

Dani is wonderful to work with! Made the process very easy. Property is clean, feels secure and is well-monitored. Dani knows the needs of her individual customers and their usage of the facility. I was very impressed with her attention to detail!

Friendly and professional Dani and Cece were extremely helpful!

Dani was very thorough and professional in explaining the rental process to me.

Worked with Jonathan in setting up a unit rental. Very cordial. Clean facility.

This gal is busy but she’s still has time to make me feel like I’m special. We will be back next year for sure Dani!!

Property is always clean every time I come to my unit. The property manager Dani always answers or fixes any questions or issues I have. Definitely will be telling all my friends and family that need storage to go see her.

The property manager Dani is a life saver. I thought we had to rent a second unit but she came out and showed us how to better organize and use all of the space. I would have never thought to put stuff inside our appliances and drawers. Thanks again.

Okay

This was a very good experience. My only comment is that I didn't need insurance on the contents but was forced to purchase coverage. I would be suspicious that this is not legal in NC and plan to check with the state attorney general.

Excellent service the epitome of what customer service is supposed to be!!!!!]

These ladies are awesome !

Great service and the ladies are awesome

Dani and Jessica are amazing!! They got me all the stuff I need to pack before moving. They suggested things I didn’t even think I needed and explained why thwy were important!! Thank you ladies so much.

Jessica and Dani answered all my questions and got me set up with a unit. They were outstanding!

Dani and Jessica are awesome. Anyone needing storage should go see them. They make everything easy and if they don’t have something they get it and let you know when it’s in.

Even though they ran out of what I reserved the manager for me a bigger unit for the same price. Thank you!

Dani was also a really great help today.

Dani and Jessica are always sooo helpful . Great customer service !!!!

Jessica was very friendly and gave excellent customer service.

Jessica did a terrific job made the process easy would recommend her.

Staff is very friendly, clean facility, and excellent customer service.💕

Amazing customer service!!!! Dani answered all my questions. And got me all squared away!!

Cheryl at English road is the most polite and respectful person I know who works with the public. She is always so nice and patient. I give her 10 stars.

Jessica and Dani were very helpful, knowledgeable and polite.

Fast and easy. Dani is phenomenal. Very thorough and friendly.

Horrible. Had a storage unit there since 2009. Mix-up and a late payment resulted in lock being cut without notice. Too lazy to make a phone call. Too immature to place their lock in the second hole of the bolt and leave ours un-cut. They need to learn a few things about being nice.

Excellent customer service, very clean, secure and well lit.

My experience was perfect. I came in looking for information and the manager with the fun hair spent almost 20 minutes telling me everything I needed to do to get my stuff put in storage. (I don’t even think she was open yet) I will be back next month to rent!

Dani is amazing. She is always working,always friendly and knows the answer to every question I have. Go visit her fr all your storage needs.

Dani is awesome!! Best EVER

The manager here is very thorough and informative. She showed me around made sure I was comfortable before I committed to renting here. So far I love it.

Dani is the one to see for all your storage needs! 👍🏻

Dani was extremely friendly and helpful in getting me the unit I needed! Love the outstanding customer service, and I would definitely recommend anyone who needs a storage unit to go see Miss Dani over at Public Storage!

Great Service! Thanks Dani and Colleen!!!

I give Mike and Dani 5 stars! They were amazing and extremely helpful. They put my mind at ease about finding the perfect storage unit for my belongings. Excellent Customer Service! Also, the property is very clean and secure. I feel safe putting my items here. 5++++ Stars!

Great service, always wiling to help, clean and secure facility

Awesome Service.

Good people. Helpful, flexible, and understanding.

Customer service is not helpful. Will use someone else from now on.

Upon moving wasnt told abt insurance.or that i had to buy their lock.1 dollar turned into 57 dollars.wasnt happy with that at all.Then keys were stolen out of my car was told it takes 7 to 10 business days for it to be cut off.That was nkt acceptable at all just all around Bull will never use them again. Kimberly wilson

Was very pleased with all three employees who helped me get my first storage space thank you ladies!!!(terri marieshia and dani) THANK YOU LADIES!!!!😍😍

Nice and clean very secure place

Terri was awesome, make getting a unit easy and fun. Definitely 5 star service!!

I moved from Kansas and have a unit in Kansas. I came here a year ago and Dani has been the young lady that I have gone to the entire year and she greets me EVERY time I come in to pay for my unit. Even with late fees, she's been very patient and helpful! She has been VERY awesome to me and I would recommend this location to anybody who needs a storage unit. Dani is ABSOLUTELY GREAT!!!!

I went into look at a unit today , and Dani was very helpful. We looked at a few units around the property. I wasn't ready to rent today, but I'll definitely be back.

Dani was very professional and fast during the entire process of renting a unit.

Dani she is very smart and good on what she does !!! We like her so much !!

Friendly and quick!

Dani was very helpful very professional. Very nice.

Dana and Amanda have great personality they let you feel welcome as you are part of team member . safe place to store

Its my first time getting a storage unit I recieved great customer service from Dani and she even saved me a couple of buck definitely will be coming back.

Great price and ceiling height. The manager, Dani, was very helpful. She even was able to upgrade the size of the unit on the spot. She was very helpful and as well as being a great aunt to the local property geese ;)

Very lovely experience! Amanda and Dani are Awesome!

Fast and easy sign-up process, even with the internet down at the time. Staff were friendly and helpful, facilities are well lit, clean, and secure. Amanda walked me through everything and was very polite and helpful.

Excellent experience. KayBee was very helpful and knowledgeable. Nice clean units. Entire staff was great!!

Great service! Friendly staff!

Dani and Amanda were amazingly helpful and knowledge! The process was quick and easy. The facilities are clean and well kept. I would recommend to anyone!

Dani was very personable. She showed us around the facility and made this whole process very simple. In general, we've had no problems with this facility whatsoever and would recommend to friends.

Kayla and Dani were awesome. Great Customer service and helped pick out the perfect unit. Their service got me in a better mood and made my day. Thank you both!!

I absolutely ADORE Dani, she's personable, professional and an absolute delight. I would recommend anyone to come see her!

Awesome service

The property manager Dani was extremely nice and professional, told me everything i needed to know and made the process smooth as possible.

Great facility. The Manager Dani was great.

great service

Awesome services, the staff was very knowledgeable and helpful

I received a phone call a few days before my move-in date, confirming my unit would be ready, and received an email the day before stating the same. I showed up to a locked and empty office (during open office hours) with my movers and moving truck full of my belongings on my move-in date. After waiting 10-15 minutes for someone to come back to the office, I was not greeted by the staff member, rather she walked by me and into the office without saying a word. I told her I was there to move in to my storage unit and she told me there were none available in my requested size, despite my confirmation call and email, and reservation on file in their system. She blamed me for making my reservation too far in advance, and did not offer an apology or any other option for me. I am completely horrified by the customer service and treatment of this business and would not recommend them to anyone.

Very nice ladies in the office and very helpful

Very Professional and Kind Thank You

Clearly articulated costs and options available. Advised on other services I might need. Very Informative.

We had a great experience sighning up with Public Storage. They were very helpful. The only reason I didn't give it five stars yet is that I want to check the temperature inside our space. It was very hot in there the day we started it. If it is the right temp when we go back I will change my rating to five stars. That is the only possible problem.

Very accomadating! Great service!

Dani and Amanda were super helpful, patient, and kind people. Really professional and knowledgeable about processes !

Danny and Amanda provided excellent service. Very quick and forward with the process.

At this facility I had a break in the service staff did not corporate with police in showing video without a warrant The insurance claim was denied because the staff told the insurance company that I did not lock the unit properly I would not recommend this place to anyone that expects to store anything securely

I just left Public Storage in Greensboro. Dani, the manager was very professional. She has a great personality and a warm smile. I will continue to rent from Public Storage. She is an asset to the company.

I was helped by 2 very helpful young ladies Ms Dee and Ms Danny. Very smooth transaction. They had me in and in no time. Oh yeah Great prices as well.

Great service. Very friendly and well informed staff. Amanda and Dani were very helpful and fast in setting up my unit. Very clean units and great security. I would recommend Public Storage to anyone.

I received excellent service and all my questions were answered before I had a chance to ask them.

Iresha- was awesome.

Awesome service. 2 thumbs up!!

Really great service excellent. Amanda was really professional kind courteous and efficient. Very quick nothing better thank you

Dani & Amanda were very efficient, professional and welcoming. The entire process went smoothly. Thank you times a million Dani & Amanda!!

Dani is the best. She even has a great sense of humor.

I would like to say that I just love this place. This public storage is a well inform place. I would tell all my family and friends to rent here. I give this place a 10 stars.

Excellent customer service, nice area and good quality units. Very helpful with any question I had, and very polite

Danny and Amanda are very helpful...ask them by name. Solved all my needs and answered all ?s

Tandrea was very nice and professional

Great job by dani

Dani and Amanda are awesome!!!! Thank you for the help.

Just left Public Storage. Awesome service and great staff. Thanks to Shanice and Dani!

Usually great service, this time around they disappointed me!

Awesome service and friendly staff made my rental fast and easy! Would definitely use Public storage again and I do recommend them whenever necessary!

Dani was very helpful and patient with me as I decided on pricing and when to purchase my storage unit. Dani also clarified some questions I had about pricing. I walked away with a smile on my face and was please with the service I received. Thanks Dani for making renting a storage space so easy!!!!!!!! Carla T

I rent a space on 8/17/2015, and I emptied the space on 9/7/2015. A manager called me on 9/10/2015 saying I need to remove the lock on the space. I removed my lock on 9/11/2015. Then recieved a call on 9/17/2015 saying I have a balance need to pay because my lock is not removed. I ask the person to double check it and give me a call back, she did but insist my lock is not removed on on 9/16/2015 when they do lock check. I told her that she can check my entry records see if I actually been there since 9/11/2015. She did not do that and told me I will need to call her manager to explain. I told her that why not ask her manager to call me for explaination since it's not really my fault? Then she say if I don't do that I will have an outstanding balance. The issue is not resolved. update on 9/28/2015: The collecting department reviewed my case and decided it's not my fault, my balance was set to 0. case closed and I am happy with the result.

Brooke and Cameron great customer service 😆😆!! i love it!!!

Brooke and Amanda were very helpful and extremely friendly with our move in. Great experience.

Amanda and Dani were amazing... Such huge helps.. Thanks again!!!

Dani was awesome. She wad very friendly and knowledgeable about the products and services.

Chick name brooke is AMAZING!!!! have to talk to her, kept me happy since shes been there.

Customer service was awesome.

Cherrelle and Brooke were great!!!!! Professional, honest, and accommodating. Outstanding customer service!!!!!

Brooke and ally are awsome!!! They were extremely helpful and got me a great deal! I'd come back rent here anytime! Fantastic customer service.

Brooke was so polite and friendly. Very helpful.

Brooke has great customer service

Brooke has really great customer service she really helped me out with getting my storage unit and I really enjoyed her with assisting me.

Brooke was very helpful. Very professional

Keisha/Amanda did an OUTSTANDING job with starting me in a storage unit!

Amanda has great service

Very informative, professional image

Brooke and Amanda were awesome! Great customer service!

Amanda and Brooke are GREAT and a valuable asset to the company!!

A facility that has courteous workerss and is doing a great job of adding on and updating their facilities. Friendly faces to answer your questions and quick to help.

Amanda and Halie are amazing. They are very knowledgable and friendly. They made the process of renting the unit so easy and seamless. Great employees.

This is a nice and clean facility. The ladies are super nice and helpful!

The young lady who helped me (I think Keisha) was very helpful. She answered all my questions and was polite and knowledgeable. I look forward to doing business with Public Storage in Greensboro. Excellent Customer service

Excellent staff and a great facility!!! : )

Awesome!!! Excellent location, outstanding rates. Cierra was very wonderful, she's friendly, knowledgable, and professional. Give the young lady a bonus, raise or somethin!!

Cierra has great customer service and informed me about EVERYTHING!!!!!

my services was great here. Ashley was real nice

This is a vey nice property. I like that they are constructing a new building. The office staff is very helpful.

the ladies do a great job at the property even with the construction.

very helpful. CIERRA was awesome. Would store my stuff here anytime

Keisha is always kind and helpful everytime I see her. Will definitely recommend her to others.

Keisha was helpful and courteous.

Keisha helped me find the right sized unit after searching everywhere! Very helpful and delightful!

Keisha was very helpful after driving 8 hours she got me in and out quick and was very helpful.

Awesome job all around!

Keisha was very helpful and gave us great customer service.

She is awesome

Amanda is Awesome She should be the MANAGER OF THE FACILITY! Not a regular customer service person. Make her the MANAGER PLEASE!!!!!!!!!!! :-) :-) :-)

Ashley and keisha did great.

Ashley and Keisha was very awesome for helping me with my storage

She did everything great.

My experience have been excellent

This is the best storage facility I have encountered in Greensboro. Noel the property manager and Keisha handle my questions and take my payments with the utmost professional customer service. It is stupendous! OMG!

Those employees here are the best hallways willing to help

I had a great experience with public storage. Noel and Keisha were very helpful and gave us excellent customer service.

Excellent

Very helpful and access is great

Noel was wonderful and helped us pick out the perfect sized storage unit for our application. She was friendly, expedient and knowledgeable.

Great service, easy access, affordable pricing and they make you take insurance -- responsible.

we found Noel to be very knowlegeable and helpful.

Lyndi did a great job

Always friendly,pleasant and I have never had a problem here.Very Professional,great atmosphere...I would highly recommend this particular public storage facility to anyone.

Noel and Keisha are so friendly and efficient. A pleasure to work with them.

Noel and Keisha, have the best customer service and always greet you with a smile. I have and will continue to recommend this location to whom ever ask, it is always clean and they make it easy and you are very informed on all the products they offer and the unit you will be needing .Bottom line is they know their stuff. I have used other storage facilities in the past and by hands down Noel and Keisha are The Best! Thank you very much and keep up the outstanding work, Parker

my experiences with Keisha and Noel have been superb, there services that have been provided have met my needs and i do wish to continue to use the facility for my personal uses, thank you.