Public Storage Self-Storage Units at 3743 Battleground Ave, Greensboro, NC

100% recommended! Easy process, quick responses!

Called and spoke with Ms. Julie she was a big help on how to get to my space. Thanks PS

Mrs. Julie was very helpful!!!

I did everything online the rates was much cheaper than any other storage facility in Greensboro. I selected my rate downloaded the app then the next day moved my stuff in. It was much faster and easier then dealing with an actual person thank you ❤️

Luann was great and always have a great experience dealing with her!

Louann provided excellent customer service and would recommend her to others.

The on-line process was very easy. Got the unit we wanted and all billing and paperwork was very efficient. Move I was convenient and the unit was ready and condition was as expected.

Easy to sign up online. You can select your unit from what’s available and get quoted and pay really quickly. They also provide insurance. All in all easy peasy. Even send everything to my phone and you can unlock doors on the app once you start. Very affordable climate controlled units too.

Excellent online experience. Flawless and easy to navigate website. Had a storage unit in less than 30 minutes. Scheduled my move in date and payment online. Storage unit was clean and exactly what was offered. No person required! Directions were very easy to follow.

It was very easy and hassle free. It didn't make me feel like i was lost.

Absolutely the worse ! My keys fell through the elevator and I was stuck in the building and had to stay over night because this is a “ self serve “ unit . No one cared that I was a female and alone . No one cared that I had no bathroom or anything for hours . I couldn’t Uber or go anywhere be cause my purse was locked in my car and the property manager Lu Ann called me three days later and left a message saying “ did you get your keys “! Then my auto pay was somehow ironically turned off and I get a late fee and this “ wonderful property manager Lu Ann” calls back days later ( per usual ) and says she can do nothing about it , no courtesy waive or anything . She can “ request to get it removed , once I pay “ Not sure why you even have a job because there is nothing you can or have been able to help me with . Do not waste your time with this expensive place . Since it’s self serve no one has to answer or call you or even assist you in anyway .

The online process had a little glitch, but the property manager was accessible and very responsive. Not only was the glitch corrected but she followed up to make sure I knew all was well. I really appreciated that.

Super easy to navigate and do everything. Very straightforward.

It's pretty well hidden behind a busy car wash and there's no way that there sign is an indication as to where it actually is. For the price it cost, it's not convenient for me ( disabled) and I look forward to getting my things out as soon as possible. For someone else it might be fine.

They have gotten really expensive and gotten rid of all their staff, the office area is pretty much gone. Also, they only have a couple of flat carts to haul big stuff around and they are always in use. Recently switched to a different storage (Bee Safe) because we got a bigger space for much less money and much better service and facilities.

Being able to complete the entire process online made it a piece of cake!

I have never had an issue with my storage unit, but the pricing in the last five years has raised so much that I can't continue to afford it. My 10 x 20 storage unit (w/ Insurance) went from $117 a month to $341 a month. I'm getting to the point where I can move out from roommates and be able to have my stuff out of storage but I can't get myself ahead if my bill continues to rise. I went to go talk to the front desk today to find out that it's a machine that you talk to, not an actual person. That's new to me! Then I come home to use the website and they have a chat box. "All agents are currently unavailable." I'm gonna try calling, but WHERE IS EVERYONE THAT WORKS FOR PUBLIC STORAGE? This is ridiculous to try to get in touch with an actual person. Why is my bill rising so much when you don't have any employees to talk to? The only recent time that I spoke with someone due to one day late payment because I forgot to update my new card... but again, Can't speak with anyone when you want to reach out to them. I will be finding somewhere else to store my belongings. But I would really like a call from an actual person if this company reads their reviews.

Great management and super helpful. Luanne is awesome!

Luann is very helpful and takes care of the property. By far the cleanest storage area intown.

Love this place. Luan is sure helpful when we are here with anything we need! Our team appreciates the vlimate control when prepping for jobs and organizing!