Public Storage Self-Storage Units at 4605 W Market St, Greensboro, NC

Julie was very professional Thank you!!!

Keyona!! Thank you for your help!

Being able to complete the move in process was very seamless and online step by step instructions very user friendly!

Keyona customer service was impeccable I couldn’t have asked for a better experience thank you so much!

Tyrell is always super helpful! Understandably there always comes a lot of stress with moving your things and making sure everything is situated but on several occasions Tyrell has made the process super helpful and answered any questions I️ have!

I just want to say thank you to Keyona and Kila because they saved the day today!!! After speaking with several people and getting the run around about our unit which had been open for several days, everyone we spoke to said they were getting it taken care of and they did not! (customer service) After speaking with customer service on yesterday 5/15/24 they told us we had an appointment for today 5/16/24 and never sent any information to the location to acknowledge the appointment . They just happened to be there when we arrived! No one told the manager, who had been out of the office since last week about the situation and nothing had been left so that she would have known. The ball was dropped but thankfully because of Keyona and Kila we were able to get our unit back secured properly and have a peace of mind!! Thank you so much!!

Keyana is the best girl, patient and happy to help anyone

Public storage is ripping people off and taking there money! I have had public storage sense January of last year and I was originally paying $100 and went up $50 about 3 months ago and now it went up $19 more. I'm paying $169.00 now for a 10x15. I have already started looking for another storage. This is ridiculously high and I will be telling friends not to go with public storage because it raises its prices every so months. I have looked up other storages and there way cheaper half the price than mine. You want public storage your going get it for a cheap price in the first few months and than it's going go up every so months after that so just beware for new prices, it's just going keep going up

After a public storage location in Fl was having issues giving my family permission to access the unit today the lady that was working here at the desk was extremely helpful, kind and friendly even though I was in a bad mood and even got me to calm down and the phone numbers to upper management I have been asking for

At first my experience was unpleasant because of the manager at the e cone property unprofessional but when we went to the o Henry location Quanna was a tremendous help and very professional as well as the manager at w market location

This is my very first time having to use a storage facility. Enrique was great!! Professional and quick service. Highly recommend!

I have two units with them. One is for a vehicle and the other is a unit. Last month they raised my 79.00 car space to over 200.00. I was told that I needed to bring my car back up to legal status ( inflate the tires ,etc. and they said once it was done my rate would return. I went and did what they requested and the manager at the site said I was good but my rate has not gone back to the 79.00 like I was promised 😤

Convenient location, fast and friendly service by Kyana, was given the opportunity to view and select a unit which she promptly swept out. The whole process took a little more than 10mn.

Cant talk to a real person & a scam

Keyona was such a great help! She was very knowledgeable.

False advertising as it pertains to promotions

Tylikia was very helpful

Thank you tylikia

Ty was very helpful and courteous

Public storage is a great place to store vehicles. Nice and clean. Thank you Ty for the hook up. Much appreciated 🙏

Thank you public storage. Thank you Ty for all you help.

10/10 experience. The staff is great!

Keyona is an awesome customer service representative. Provided me with outstanding service by making the process quick and easy.

Thanks Ty for you help.

The process was pretty fast and easy. Literally takes no longer than 5 mins. Traveled from NYC, & everything was ready as soon as we arrived. Was given all the necessary instructions, no need to deal with others, got in & got out. Really loved how smooth and easy it was. The storages seemed good, & im confident everything is safe. Plus, you have to opt for insurance anyways. My only con was the mishap in the deals being offered. The website is for all locations, & not all deals may apply to all. Takes a bit of navigation but all good.

Keyona was perfecto today! Got me in easy and smooth and good energy.

I have been to some *** places and Ty is a very sweet and a very funny property manager. I love her energy.

Ty was so nice she really like helping me with my issues. You go girl!!!🥰

Ty was very nice and help me with all my moving needs

Ty was very nice

Easy and fast rental process Keyona was very helpful answering all of my questions. Much thanks 😊

Catalytic Converter of my car was stolen while I stored my car there. See pictures. (Pictures provided from the inspection that my insurance did before the repair). I cannot describe how terrible and unsecure they are!!! I used closed storage for my stuff and open parking spot for my car to store while I am gone out of country for a research. Anyway, when I came back I got my car first and it was making a terrible huge noise when I hit the gas pedal. Next day I took it car repair shop for an inspection. ANd they said my Catalytic Converter is stolen. I went back to store to inform them but they did not do anything. Plus the insurance they provided did not do anything. The store director was so rude and took me out of store because she did not want other costumer to learn what happened. I had to call the police and have a report and go from there. They will say that they have cameras all around but do not believe them. Their cameras do not see every storage and car storage spot. Carefully read The insurance they suggest you to purchase because it is very specific and do not cover many things. Please consider what I experienced with them before making your choice Because it can cost you a lot at the end.