Public Storage Self-Storage Units at 7921 South Blvd, Charlotte, NC

DO NOT MOVE INTO ONE OF THESE STORAGE UNITS! My storage unit was broken into and after filing a police report the police officer informed me that 20+ units was broken into but the company was unable to get ahold of anyone. No one contacted me to inform me that my storage unit was broken into and my items were stolen. Instead, they locked back up my storage unit and now I cannot get ahold of anyone. The main door lock was removed and they still haven’t replaced it. No wonder someone was able to break into 20+ units. They are negligent please put your items somewhere else! UPDATE: nothing was resolved even though my unit was broken into and no one contacted me. I spoke with the manager and she was trying to blame me and told me to pay for the month. They could’ve at least took care of the balance. Also, DO NOT get the orange door insurance they are just as useless. I haven’t spoken to anyone even though I put a claim in October and we are now in December. Hopefully this helps someone else because this is a nightmare. If you have items here MOVE THEM people are able to get in without a code & have a good lawyer because it can potentially be an inside job.

terrible location & units!!! water leaked into our unit & damaged our items. my husband went to check on the unit out of the blue and all our stuff was damaged. it was easy to get in touch w someone that day bt ever since its been a struggle. the manager Brenda was never available so i had to speak w another lady. we were told WE had to move all the stuff out on our own dime, couldnt dispose of on their property even though it happened their. Theyn refuse to refund the money we just had paid and required us to pay for another unit!!! as if it was our fault they had a leak. they swore they couldnt look at it or fix it until we moved our stuff out. Im quite sure it still hasnt been fixed nor were the other units notified in fact they were actively locking ppls out of the storge instead of checking to see if there stuff has been damaged!!! i highly do NOT recommend

I been at this storage for about 1 month haven't had any problems yet. My storage was a little dirty but we clean it. But I never can get in contact with anybody at the office🤔🤨

Great location to store

I was here at this location 1/5/22.the Manager was helpful ,Mr. Markee Farmer . I will recommend this location to my Family and Friends

Ok cost too much for small spaces

Super easy to set up over the phone. Katrina was a huge help and manages the property very well. Katrina also went above and beyond the usual customer service I could ask for.

Cherese has great customer service and very professional thank you cherese for the great experience you gave me this morning

Markee provides great service and is very helpful thanks

Markee provided great service today, happy with the space

Markee provided great service for me today, Space was just what i needed thanks

Markee was awesome and his customer service was A+. Would definitely recommend for employee of the month

Very convenient location for me, Markee is always nice and makes me feel welcomed here

Nice and convenient place to rent, Markee help me out alot thanks

Great customer service

Marker was great today we are happy with the space provided

Markee provided great service today thanks

Space rented today was great thanks Markee

Great location to rent spaces, Markee has been excellent

Markee provides great service every time thanks

Marker provided great service thanks

Markee helped me found a great unit at a great price thanks

Markee was very helpful paying my Bill using kiosk thankz

Markee helped me out today getting the best unit for me thanks

Markee gabe me grest servicio todas thanks

Markee showed me a crear space at a crear Price thanks

Markee was very polite and patient with me answering all my questions , location highly recommended

Markee provided 5 star service today thanks

Been here for 4 years, the cleaniest ive se en in awhile, Markee is a great Property Manager thanks

Cone to pay rent for don Markee was polite and nice, will retorno son to gwt unit of me own

I had a good experience,it's a great location to rent from and I recommend to Family, friends .,Thanks Marker!!

Markee was a great help and will be coming again thanks

Markee has great customer service thanks

Markee was a great help as always thanks

Markee showed us a great space at a great price will be back soon for another one

Jairo was great and appreciate his customer service....good hire !

Gracias por el servicio jairo

So appreciative of the service that Jairo the representative gave! He removed every spider web near the unit to store my belongings.

Excelente servicio!

Thanks jairo

Jairo was in incredibly helpful. I know he works 2 locations on South Blvd. If you get him, know that you will get awesome treatment.

Jairo me dio buen servicio

Good servicio by mr jairo

Heather gives amazing customer service! Thanks so much for making the process easy!

Cool place

Jairo spoke both Spanish and English and gave me tremendous customer service . I will pass the word to all my friends to come to him if they are in need of a storage unit.

Thank you Heather for your help and patience. 👍🏾

Markee was a great help, great location to rent

Markee was Great the space was clean and what we needed thanks

There woman was very helpful and kind. Both of the women at the two locations that I visited was very professional and understanding in this troubling times. Thank you!!

Markee was very helpful and provided me with the best customer service. Would recommend this place to any!

Mikayla was very nice.

Mikayla was very kind and a good help will been seeing you guys soon.

Mikayla was a great help she was very professional

Mikayla is a wonderful employee took me last minute and I'm glad she's was here to help !

Dee best customer service I appreciate her

Tiasia good costumer service

Thank you have a good service.

Tiasia, Provided excellent Customer service , surely recommend this location

She cute !-

Thomas helped me with perfect customer service

Excellent customer service

Came in to make a payment tiasia helped me and made it fast thank you

Danika, is a five star person, very professional in customer service, I recommend her, she will always attend you with a smile.......Danika,es una persona cinco estrellas,muy profesional en en la atención al cliente,la recomiendo,ella los va atender siempre con una sonrrisa

Tiasia was great and friendly appreciate her working with me to get the right storage for my needs

Tiasia was great on giving information about public storage looking forward on doing business with you guess 💯

Came in to make a payment Tiasia was able to helo me and also gave me information about down sizing

I needed help and called property manager Tiasia was so helpful, amazing, I informed her supervisor she went above and beyond the call of duty. You get that or see that alot in Charlotte. She's the type of employee thats a true asset to public storage and deserves Christmas off !

Came in to make a payment Tiasia was very helpful and friendly

Tiasia made me feel welcomed and very informative and great customer service looking forward to leasing with public storage

Danika provide me exceptional customer service every step of the way she was amazing and knowledgeable about products for packing and which size space will be best for my needs. Although I didn’t rent today I will definitely be back to this location thank you Danika for your help today

Danika was very helpful in explaining all the details regarding renting the storage place. She is very friendly and cares about her customers. I highly recommend this public storage. Danika is great.

They are Awesome People, they take very great care of there storage units , thank you

Russia was great! She was helpful and knowledgeable about the size of the unit we needed. She was also flexible as there was an extenuating circumstance that made me late for the initial appointment and she was willing to wait for me to get to the office to finish my rental contract.

Came in yesterday to make a payment and Tiasia helped me out and also explained my bill thank you

Great Customer Service

Tiasia was a ray of sunshine through my storm. Thank you so much for your knowledge and assistance.

Tiasia was a pleasure to conduct business with. Tiasia was very polite. She smiled and made sure that I understood the process from began to end. Thank you so much for your assistance in my time of need.

Tiasia helped me get a unit today great promotion and great unit thank you tiasia

Mrs. Tiasia. Y'all see the name remember it. Best costumer service ever. She really help me with deciding the right unit for my situation. Also most of all she was patient, as if instead of her looking at it as a job she treated it as if it was she passion. Thanks for the help TIASIA😉

This morning I had received great customer service the young lady Tiasia went above and beyond to make sure I received everything I needed. Thank you.

I selected this storage place due to the reviews about the great customer service. William is a very pleasant and went out of his way to ensure the unit rented was what I needed and best price. Excellent customer service!

Lacey provided excelent customer service, I highly recomend this location!!

Renting with public storage was great i had nothing but great service thank you PS and thank you tiasia

Amazing service

Tiasia was great she helped me get in a unit fast and easy thank you PS

Heather was so helpful and educational. She really knows her stuff and customer service.

Renato provided great service. Real down to earth guy 👍🏾

Heather was very sweet and helpful during the storage leasing process. She explained everything thoroughly and was a joy to deal with😊

Best rates in town

Heather gave the beat customer service I’ve experienced in years. I’ll definitely do business here again. Thanks again!

Great! Excellent customer service

Heather was very helpful and helping me save money and time, making my move in and transition time easier. Access and location very convenient.

Heather is great to work with highly recommend this location for all your storage needs..

Heather was polite and helpful

You wouldn’t expect this kind of customer service from a storage facility. Heather is had me set up and fully informed in a matter of minutes. I feel like my property is safe and secure in this storage yard.

If you want proffesional help and friendly service just ask for Heather! Couldn't be more pleased with my experience and I definitely recommend her for any assistance you need!

Heather was great! She was very helpful and polite. I recommend her to anyone who plans on going to this location!

Heather was great!

Heather is an amazing person!! I wish there was a Heather everywhere!!!!

Heather was super!

Heather is 5-STAR! Great facility and great service.

Thomas was super super helpful and nice!

Moved our HOA storage facility to another Public Storage nearer to our neighborhood. Heather who did our vacate was so helpful and friendly. Its was a great experience.

Worked with Heather. She was very helpful, pleasant and accommodating.

I was very. Pleased to .have rented a storage unit with the help from heather she was very helpful❤and awesome😊

Heather is great. She helped me so much. I recommend this location & Ask for Heather. She is very helpful on what you need also she has the best customer service I have ever received. I would give her a 10 star if it was available.

Heather was very accommodating and friendly. I highly recommend.

Thanks you Heathe!!! You are awesome!!! nice customer service.

Awesome experience with Heather! Great conversation and customer service!

Have a great experience here and it's all thanks to Heather . She answered all my questions. And made my move alot easier. Thank you Heather for the awesome customer service.

Heather is an AWESOME AGENT

Heather was very kind and helped my move go smoothly!

Heather was very helpful with my requests, and very efficient and professional. I’ve been renting at this location for a year, and I have always had a great experience!

Heather was very helpful just now in accommodating my payment and assisting me with a new lock in an expeditious manner! Thanks Sondra

The customer service there is great Christian traorè is so awesome

Christan was indeed a very helpful young man, very polite and answered all my questions in a process manner. His service was spectacular.

Good service love how thomas try me

This was my first time in this public storage location, the whole place is very clean and well maintained. Ladonna was a pleasure to deal with, she is knowledgeable and very kind and professional. I can’t ask for any better. I have no hesitation to recommend this location to any one.

Brenda was so helpful and very professional

Thomas was helpful and respectful. Great renting experience.

Brenda was very kind and quickly helped me to get me set up in the system. I was able to move in on the same day.

Tommorra gave me great sevice

Thomas was very friendly and courtesy. He explained in detail how the unit worked, showed me the space. I will recommend this property to anyone mentioning they are looking for storage.

Excellent customer service, very accommodating.

Thomas provided great customer service.

Thomas was very thoughtful polite the office was very clean the storage was very clean and his knowledge of helping me go online to save as well

Great costumer service

Thomas was great.

Thomas was able to help get the size that i need. Great customer service

Thomas has always been very helpful anytime needed with a great attitude!

Thomas provided great and quick service without skipping details. Was out of there in no-time.

Excelent service for thomas .. really nice

Thomas gave me excellent customer service today

Thomas helped me make a payment at this location since I am out of town and paying for a family member .

How much for small unit

Great customer service from Thomas.

Thomas is awesome 👌🏼

Service was excellent and fast!!!

Thomas was great at assisting my needs. Would recommend!

Great customer service,came in to mAke a payment,vina is the best very helpful and great customer service skills..she deserves a raise...overall it is very clean and secure location reasonable prices,I recommend this location

Great staff and easy access.

This is a secure and convenient location. The company cares about your business.

Savannah was so very helpful and she walked me to my storage, she went page by page over my contract and made sure I understood my payment, any fees if I were late and what options for payment I could use... She has A-1 Customer service... Thanks Savannah

The price was right for the amount of space i needed , customer service help was A1 . So thank you Ms.Shannel for your service in help me find the right storage unit. Lets go public storage👍👍👍👍👍

Amazing customer service by Savannah

Came into property on south blvd spoke to a young lady name Shameka she was very informative and answered all my questions great customer service!

Shameka was great showing me around and great customer service

Shameka was very pleasant good customer service thanks alot!!

Shameka provides great customer service whenever I'm there.

Shameka help me with all my storage needs!

Shameka was very nice and help out alot with my storage needs. Thanks alot!!!

Shameka was very professional and knowledgeable, which help me making my decision very easy.

Shameka was extremely helpful. She helped me from what I needed and guided me through the the storage process. Extremely positive and helpful.

Shameka was very nice, great customer service. She really help me out thanks. Shameka!

I went back for information and Shameka was the most friendly. I had been to 2 other locations and one other company. Not one of them offer me a business card. She has a great personality, so this location has won my business..

Shameka has good customer service skills and was very nice.

Shameka did a great job ! Customer service is awesome!

Shameka did a good job showing units thanks Shameka! Great customer service

Stopped in looking for small storage and Shameka got me the right space , she had excellent customer service and very friendly .

Great customer service shameka

Alvina was very helpful

I walked in to make a make a payment and Kara was so friendly. She actually engaged in a conversation with me and answered all the questions I asked , with a smile. She was in no hurry and seems like she actually enjoys her job. I look forward to working with her in the future.

Shameka was very wonderful ! She got me the right space for the best price. Customer service was on point thanks a lot!!

Shameka had great customer service.

Came in to view a unit and Alvina was quit helpful. She even helped mr made a reservation sice my move in date changed

William was most helpful and I recommend storing here, as they will take great care of your storage needs!

Stop in the Public Storage on South Blvd and Sharon lakes asking about pricing and availability i received great customer service from a young man name William he was very professional and was very informative

It just makes my day when I come across such friendly, helpful people like William. Moving is so stressful and finding the right size storage unit is harder than one might think. Thank You William ....a wonderful young man.

Curtis was so helpful when it came to moving my niece into her storage unit. He could answer any question I had and did it with a smile. I would recommend renting from him anytime! Excellent customer service

William was great!! He really helped me a lot! Great customer service!!

William was very helpful and patient. I will be returning!

Courteous, Friendly, Professional and Funny! I had a great experience while shopping around for storage units. A guy named William was there, gave me a lot of helpful info and showed me some spaces and even told me clever ways to pack it so that I can fit everything. I'm still not sure if I'm relocating or not, but if I do I will definitely come back to this location.

Nice service.

Tiffany was a big help, she was very knowledgeable, and i would recommend this Iocation to friends and family

William was awesome! He knows his industry and really seems to enjoy his job. Nowadays, it seems that everywhere I shop, employees are frowning and barely speaking. This young man was delightful to do business with and I will make sure to tell all my friends. This man deserves a raise!

LOVE THE STAFF AT THIS LOCATION ALWAYS SO VERY FRIENDLY. ALWAYS HAVE THE ANSWER TO MY QUESTIONS WOULD RECOMMEND THIS PROPERTY TO ANYONE

William was so very very helpful with me and my family. Always made sure we were happy and satisfied. We never had any real issues but if anything came up like a wasp nest or anything he took care of it. Property is always clean and we felt the rates were affordable

William is an excellent manager. He helped me get all of the packing supplies that I needed for my move at a great price. This is in a great location and the property is very clean.

I had a wonderful experience here at this location.The property was very clean and Alvina and William were extremely helpful with my storage needs. 5 stars without a shadow of a doubt.

William was awesome! I had the worst experience with public storage customer service. I was lied to and my intelligence was insulted! I went to two store's and was turned away. I got to Williams store and told him my struggles. He apologized and I could tell he really meant it. Unfortunately I was still at the wrong location, my reservation was at the next store. He tried his best to find a comparable space at his store. I broke down in tears. it's been such an ordeal trying to move and being mistreated. William had nothing but nice things to say and made sure I felt better when I left. The final kind act that made me want to do the review was him opening a secondary gate so that I could easily maneuver out of his property. He didn't have to go through son much trouble to help, but he did. That made such a difference and kept my business.

I had a Reservation today and the young lady Mj help me she was very nice and had wonderful customer service I appreciate her help and will be telling friends and family of my experience with this public storage location

Location is in a great area.Manager M.J. was excellent and very helpful She understood I was on a budget and got me into a size in my price range. Will recommend this location to my friends and family.

William gave great service, This fine young man seems to work very hard, & i will recommend to family & friends

I must say that public storage is #1 in my book, William has great customer service, i will recommend public storage to all my friends & family.

No truth in advertising. They prorated my first month the wanted to charge me another month since I left an item in there after the sixth. Customer service was less than friendly having been a previous customer this experience was horrible. Despite communicating with the office, I was still turned and not allowed to get an item left in my unit do too late payment. While I was there the gate was in bad repair. I explained to a woman in the office her nonchalant attitude would result in this poor review. Would not return here. They are classic bait and switch. It might be in the fine print, THIS AWFUL REVIEW WON'T BE.

very clean, staff was great and prices are affordable. William was great (funny) and helpful

William is awesome! helped me and my husband get a space for our business!! I feel that our investments are safe and secure in the facility. I love that they have video surveillance!

I came in to check out the spaces available, they didn't have the size I needed available due to them being booked up, but William checked availability and pricing at near by locations and found the perfect size. Both stores had great customer service. Very pleased

Tierra is awesome. She made the process very smooth. I enjoyed talking and getting to know her.

William was positively phenomenal. Not only is he really charming and easy to be around, he is incredibly informative about storage in general, since this is my first time needing to use storage. He took me out to the storage locker-thing, told me about the property, made sure it was going to work for me (which it was), and the very patiently and kindly explained everything I was going to need to know back in the office. The location was very nice, clean, and well kept. William was a joy to work with and I hope other people will try out this Public Storage to see what I mean!

Great customer service!!! Ms. Martha was very informative and precise with the payment plans with no hassle or loopholes. The space was great for a reasonable price that was very well within budget. There was no pressure and the staff was courteous and knowledgeable. I definitely recommend public storage for future movers!

Martha was very nice and pleasant to deal with. Nice facility.

Very nice and clean place. Kianna was helpful and answered all of my questions about the move.

Hands down the best customer service! Quick, polite and affordable. Martha was hands down a joy and I was very thankful for her help, whatever they pay her its not enough she is a gem.

I just wanted to say that my experience since the day I walked in the office tierra greeted me with nothing but excellent customer service and explained everything I needed to know about my storage agreement in a detailed manner. I also seen her handle a difficult customer with nothing but professionalism and patience with that being said Tierra receives recognition of excellence for her location.Thanks Tierra for making my experience remarkable.

Stopped in and martha was a huge help. What a nice and helpful employee.

Tierra is a great employee. Very helpful.

Great customer service. Tierria is friendly.

Tierra is the nicest employee I have met while storing here she always keeps you smiling

Tierra is always great to deal with. Such a nice employee!

Stopped in last week and Tierra was extremely helpful. Great location.

Tiera was such a pleasure to deal with

Carrie is always friendly. Nice facility.

Carrie has been great. Nice spot as well

Carrie does a great job

Carrie is great

Carrie is great

Sade ,coco, and Liz.2 have great customer they were very energetic and knowledgable about their products I would recommend to friends and family.

I came in to the office in a rush because I had to get my uhaul and Tierria did an awesome job with getting Me in and out. Great customer service.

Carrie has been a pleasure to deal with very very helpful... I will highly recommend this location to anyone. Felt very welcome ....

Love this location. Carrie duffy is a pleasure to deal with and will work within her boundries to help you out

Carrie has been great to deal with.

Carrie has been a great employee to deal with. Every time I am here she is so helpful. Great location and staff.

Carrie was great. Very helpful and a pleasure to deal with. If you have anything at all to store, big or small, Public Storage at 7921 South Blvd should be your first choice.

Carrie is very knowledgeable and courteous. She is always there to answer any questions. She takes a personal interest in her clients. Carrie goes above and beyond to make sure my experience with Public Storage is a great one. She even called me and left me a message to make sure that my move went well and to let me know she was there if I had any questions or needed any assistance. I would recommend this location and Carrie to anyone needing public storage.

Tonya Rocks

Carrie is great to do buisness with. She is always easy to deal with.

I Love dealing with Carrie she's great always very professional.

Elizabeth was great. No commitment rentals, reasonable prices for the rent. They do require you to buy their lock at $18 and insurance at a minimum of $9/mo extra though.

I have been a customer for a couple of years and have enjoyed the professional and pleasant customer service I receive from Gloria. I choose to pay my monthly bill at the office, instead of online, so I can see her each month. She's a great addition to the Public Storage team!