Very pleased with the ease of booking and utilizing the perfectly sized storage unit. This helped to ease my transition from one apartment to another...
My only qualm is that the ramp was poorly marked, if marked at all. On my first load in I completely missed that the ramp was there and loaded very heavy items up a flight of steps. Aside from that - this was a positive and helpful experience.
It has been wonderful experience renting at this facility as dee was so great and helpful.
In finding Public Storage of Apex, NC, a business found easily 2 minutes from my new home, I have nothing but lots of praise for this particular office. See has come to my rescue in setting up payments in an immeasurable way. Her kindness, patience and knowledge of how it all works has been a God send for me!
I’m forever grateful for her, five star all the way!
Online process was simple and easy to reserve a storage unit. Ms.Dee at the rental location was very helpful. She helped pick the right unit for my needs and assisted with all the initial setup steps. Great experience overall.
Booking online was very easy and when I showed up to the site Dee walked me through the process and logistics. Thanks Dee!
Dee is very polite and kind and answered all my questions
Dee is such a delight! We love this Public Storage location because of her wonderful customer service!
Very nice and clean facility! Super helpful with upgrading my unit as I did everything online originally. When I got there I quickly realized I was going to need a bigger unit. They had me switched over in less than 5 minutes! Thanks again Dee!
Dee provided amazing customer service during my move! Thanks Dee!
A very satisfied customer, it was great help from Dee.
Dee was absolutely amazing!
Last
Minute rental, thank you for your help Dee.
Dee, at the Apex location, has been a pleasure to work with!
Dee is the best ever and very professional and the property is super clean
Dee is great, very helpful with my new rental.
Great rental experience at this location.
Dee is excellent. Great customer services. The entrance to the property needs some love.
Dee was very professional and helpful in helping me cancel the insurance on my storage unit. She was also very nice and pleasant.
Great experience here, they have nice selection of storage units, great prices , all first floor, they got first floor drive up climate access units, which I haven’t seen in other places. Dee helped me to grab a good deal on one of the unit.
Recived grest servfrom Dee. Highly recomiend this locación
The check-in experience was great. The storage unit was clean, easily accessible using the public storage app to open the gate. The on-site manager, Dee, was very friendly and helpful.
We are renting a storage facility at this location for our business for a long time. It has been our pleasure doing business with Dee, she is very professional, always ready to help and takes a good care of the facility. If you are looking for storage in this area, this is a good place to rent.
Super clean, curtious and sweet. No one else beats the customer service.
Dee is the best!!! No better storage around!!
Dee is terrific, great service.
I’ve rented a storage space here for almost a year now and they treat their clientelle really well. I lost the keys to my lock today and they replaced it for only $22 and were very timely with how they handled it. D is at the front desk and she’s very patient, very kind, and handles issues with grace. I’d recommend this storage area to anyone.
Dee was very helpful and a had a very positive experience with my rental today..
I have used 3 different storage companies for storing my personal items and this has so far been the best experience yet. Everything was completely automated. My unit was ready in about 5 minutes. I get in using my phone. The unit is nice and cool on a hot day. Dee was so helpful when I had a question as well! 5 stars!
Dee is super excellent, very knowledgeable and helpful. Highly recommend.
Dee is the best, very helpful, punctual and courteous. I recommend this location
Had the pleasure of meeting and talking to Dee. She was an absolute sweet heart.
Edward helped me, very professionally, when I could not figure out the gate code.
The guy that signed me up was also awesome. Very quick and to the point. (I dont remember his name though).
The facility is clean, safe and I've been nothing but pleased! Thanks guys for helping me with my move!!
I’ve been very pleased with the Public Storage facility on Ten Ten Road. The facility, as well as the storage units are clean and Dee the facility manager is very friendly and professional and provides excellent customer service. She has been very responsive to any requests and I appreciate her thoughtful check ins when I’m visiting the facility.
Dee at the front desk is EXTREMELY helpful and walked us through the entire process with ease. The location is also secure and well protected.
Dee has an amazing personality and has made my experience at public storage an amazing event. She really puts trust back into business!
Dee at Public Storage has been great! She help me with storage for our business and made the moving process very easy!
Easy online process, and great rates with the Presidents Day sale. Had a very professional and simple follow up call from a live person so the process has been seamless.
DEE was wonderful in setting me up with a space with short notice.
Very friendly staff clean property and nice secluded area
Dee was wonderful! Got us in and out painlessly!
Good service from Dee, she gave me the best price.
The management at the 2110 TenTen road location is great. Dee is very helpful and has been able to accommodate my requests with a smile. Love this place.
The reason why I stay here is for the customer service! Grace is such a sweetheart and it's always a pleasure to see her. She is always happy to help and it makes coming here a good time and I legit always leave with a smile, and that's when when I am paying my bill! I feel like I'm part of a community after I leave and it's just those little things that make the world go round. Thanks Grace ♥️😊
Dee was great, she made my experience a very pleasant one. This is very nice and convenient location comes highly recommended.
Dee was very professional. I will recommend anytime. Good Costomer service.
Dee was amazing!!!!! She took care of all needs and questions.
The person deepika she is sooo nice thanks for bunch of information
Earlier today, I went by the office to resolve the access issue at the gate. The manager assisted me very well and resolved everything very quickly. I definitely recommend it.
Great service from Dee. I have multiple spaces.
I had a wonderful experience with the property manager Dee at the Apex NC Ten-Ten Road site. She made the rental process easy and helped me get the App loaded and walked me through how easy it works! She went the extra mile and had a smile through the entire process. She also said she is always available for any questions or concerns. Thank you Dee for excellent customer service!
Great location, clean and happy with rates. Dee did a phenomenal job.
I came to public storage for obvious reasons. I ended up needing help on how the whole thing works, I came into the office and Dee was very welcoming. She made my experience very easy and a breeze with her amazing customer service skills. We need more employees like Dee thank you so much. Will be returning in the future. Five star service.
It was great easy fast. Dee was very helpful. Highly recommended.
Five stars to Dee, great customer service, nice facility.
Very convenient location and super nice Manager Dee helped me out really well to find the best price.
SMOOTH PROCESS,DEE WAS GREAT AND DESERVES A RAISE.
Great , great, great. Dee is excellent.
Ms Dee was simply wonderful.
Had a great experience renting a unit here. Originally my online reservation didn’t book a climatized unit but Dee was super helpful and able to transfer it to the unit I was looking for. She made the sign up / move in very easy and was super supportive.
Very clean - excellent customer service. A special thank you to Dee for being so helpful and answering all of my questions. I appreciate you!
Dee was great to deal with and very helpful. Highly recommend this facility!
I have been coming here for over 6 years. I have never had a bad experience. Dee is a wonderful employee and person who manages the property with expertise. She is very kind and helpful. I have never had an issue
My wife and I needed storage in a pinch and Dee from Public Storage at ten ten helped us quickly so we wouldn't be left with our belongings outside. Thank you Dee.
Standard storage. Well lit and is always clean. Wish they had options to access beyond 9 PM
Amazing experience, recent grad moving to apex from out of town and dee has been awesome.. thank you!!
It always nice doing business with Dee. Very kind and she is always very helpful. She maintains a very clean property and highly recommended.
Dee was very nice and extremely helpful in updating my account and providing updated access instructions. Thank you very much!
Dee is an absolute delight. Extremely professional and a joy to work with, she knows what she's doing. This business is lucky to have her!
I have been a customer at this location for a long time. Nice and clean place with a very friendly staff. Dee provides great customer services.
My experience when I come to Dee property is always excellent customer service. I would recommend her property to all my family and friends to rent a unit from her. One of the Greatest managers I ever worked with.
Excellent experience. Dee is great.
Great service. Dee was very helpful! I would recommend this location
Fantastic experience at this location last time, Dee helped out so much provided excellent service, so here I am back again.
Dee does an outstanding job managing the location at Apex, Very well maintained property. HIGHLY RECOMMEND.
Not only 5 stars 20 star to Dee. Very friendly and knowledgeable front office manager.
Great convenient place to store a boat or whatever your storage needs are. Friendly staff. Dee is the best!!!
Dee was kind and very helpful. Public storage have a great worker on this location. Everything is clean. There is a big sign on the street that you can see for going inside de storage unit.
Excelente servicio, Dee. Thank you.
Dee is ranked very high for her support given to us.
Good service. Great promotion
Great customer service. Very helpful staff.
Dee provided excellent service.
Excellent help Dee. Thanks
I had a great experience with Public Storage in Apex on Nov 15. Having rented through the Public online website, I realized afterward that I needed a slightly different space. I called the Apex office, Dee answered, was quick to check and find the space that met my requirements. She set up a time for me to come in and complete the transfer documents. It took less than 10 minutes, my account was updated, then I was in my new space. I appreciate Dee's approach to customer service - well done!
Dee is very through and very helpful.
I came to this property and their are nice especially Dee I have a open contract with them now
Dee is the best her customer service is beyond amazing she is so sweet and she always give you the best option
Dee at the front desk was very helpful in making my move less stressful and helping me find the perfect unit for my needs.
Returning customer. Dee was great nd her reputation brought us back here again. The customer service we received was better than any other place.
Dee was incredibly helpful and went out of her way to accommodate my needs. Will definitely recommend to anyone who needs storage.
It was nice to get such excellent customer service. Nice and clean facility and App is great. Thank you Dee for the pleasant experience. This location will be highly recommend.
Dee is the best. Nice people nice place!
Dee is very helpful and knowledgeable. She really makes it helpful to do business with. Thank you.
Dee did a great job and was very helpful
Met D at the desk, she was very pleasant and helpful. D was really professional, when I called the office earlier, she scheduled an appointment for me and I showed up shortly after. D showed me what was available and assisted me with booking, she made my decision much easier.
Dee was very helpful! Clean units, great price.
My experience was fantastic, Dee was great and our experience was very satisfactory.
It was nice doing business with Dee, I was renting at Greensboro but had to come to Apex today to sign a lease. Dee provided excellent service.
Great experience. Dee was wonderful.
Awesome experience dee was awesome
Dee was very helpful and a pleasure to work with. Will be sure to share my experience with all my friends and colleagues
Dee did a great job opening our account today
Ms Dee did a wonderful job with my rental and she is a great asset to the comp.
Dee saved me from disaster by rescuing something I left in front of my unit but that’s the way she does things. Top drawer employee.
I have worked with Dee multiple times over the past several years and this is always my first choice for my storage needs, I would rather waitlist with her than go somewhere else and get inferior service, she is the best!!!!
Very helpful and supportive team, kudos to Dee! Thanks!
Was so happy to deal with a human finally. Dee was wonderful and happy I rented at this location.
Dee was amazing in making my move in very easy and helped when I needed it. Very excited she’s in charge as I will be here long term.
Happy to give 5 stars to Dee and the facility.
Dee has always been great. I can't say I have had even one bad experience. I will rent from her again!
I came back to this location after 7 years and it was wonderful to see Dee is still here, it was excellent experience and glad doing business with her again.
D offers great customer service
Dee has always been excellent help. I appreciate everything she has done for us all these years (19 years renting) and she is a great asset to the company and blessing to our family. Really appreciate getting my my rent decreased. Thank you.
Dee was so wonderful, very satisfied with space nice and clean. Great location as well.
Great facility, great staff, Dee was wonderful.
Excellent service, Ms Dee was exceptional, I would say A plus job. Comes highly recommended.
Ten stars to Dee, Perfect.
Excellent service from Dee!
I have a unit at this location since 2017, and I'm very pleased. The property is very well kept, and the Property Manager, Dee has been awesome throughout the years. May I take this time to publicly say "Thank you, Dee!!"
Awesome service from the associate D!
Great location, great people.
Dee was excellent. comes highy recommended. great location, very clean.
Update: Was such a great experience last time, came back again! Thank you, Dee!
Dee provided great service. Very helpful! Nice and clean location. Thank you Dee!
Dee was wonderful, great location highly recommended for your storage needs.
Dee has been excellent, very helpful, will definitely recommend this location.
Dee is amazing and super friendly. 5 stars all around!
Dee is so wonderful. Like an angel.
I got a call from Grace for my online reservation. She listened my request, she quickly found a size and location that meet my need perfectly. Thank you so much!
I have to share a moment turned a potential bad day into a good day. Timing and the great customer service is everything. I went to consolidate some boxes in my storage unit.
While throwing up the rolling door, I accidentally left my key in the lock. When the door rolled up, my key broke off into the lock. Knowing this was going to cost me a bunch to get my lock cut off and replaced, I reluctantly made my way to the office (glad they were there on a Sunday). Great news! There was a guy coming today to cut off another lock. He would do mine while he was there as well. Because they were there on Sundays and I got there at the right time, meant I was only charged for another lock. Great customer service!
On a shorter note: Their general service is great. they’ve called me when they suspect that I didn’t close my door properly or if something doesn’t seem right. If you need someone to keep a close eye on your things, go ahead and visit them. I’m glad I did.
Love the space, Dee and the staff is great.
Great experience! Definitely recommend!
It was a such a wonderful experience renting at this facility. Dee went above and beyond to find what we needed. Thanks Dee!
Great and clean location, 5 stars Dee.
Was very easy to rent a space online and get started. They have both climate-controlled and non-controlled storage locations.
I have an account with my daughter and needed to make a payment. I called the office and spoke with Sarah R and she walked me through making my payment online. The website is super easy to navigate and everything went off without any problems.
Sarah R is super friendly and very accommodating and made the process seem like something I can do going forward by myself, knowing that she is only a phone call away.
We have been using public storage in Apex for about 9 months and We are so happy with Dee and her staff that we now have about 8 or 9 units. You will not be disappointed. They are always friendly and extremely helpful.
Miss Dee is amazing and sooo very helpful!!!
If you need a storage unit you need to come see Miss Dee!!
Location had just what we need. And the Property Manager, Dee, is very friendly, thorough, and most helpful. Thanks, Dee!
Dee (Deepika) was super helpful and a pleasure to work with!
Dee was an amazing manager she worked with me on my rental space!!
I’ve been a customer of public storage for a while now. I had a slight problem but once I spoke with Sarah she stepped up and handled it Quickly and very professionally. I am still a happy customer and I recommend weather you’re a new customer or addressing an issue, talk to Sarah, she will be the best!!!
Very nice place. Secure, well lit very clean and manager was nice to work with.
Great experience! Sarah R was super helpful and accommodating with our need to find a storage unit last minute. She even gave us a hand in moving in some furniture that was too heavy. Would definitely recommend this location for the friendliness and helpfulness we received upon checking in. Check in process was also very smooth and convenient!
Great service ms Dee is a very helpful person do advise to store here
Sarah was wonderful and was very helpful in assisting me.
Yes! Very satisfied with the assistance we received from Dee! She turned a very stressful situation aground and got us set up with better storage than we could have hoped for! Highly recommend!!
This is the second time we rent a space from this Public storage location. Both times we rented climate controlled units. This second time the process was such much easier! I was able to make a reservation online, signed my rental contract, and get our unit ready in less than 30 minutes! The app was also really helpful to unlock the gates, so that was an added bonus for us. When I had to return our lock (since we already had one from the previous time), Dee was very helpful and got us the refund processed. Overall, I recommend this storage location!
Very helpful and very patient . Dee was wonderful.
Terrific customer service. Dee was really helpful
Rented a space today and received excellent service. Quick and fast. Clean nice space. Happy doing business with Dee.
Dee gave me the best suggestions she could make for the size storage I needed for my upcoming move. I really like the public storage app. It makes getting in the gates soooooo easy.
D was awesome. Very patient and helped me get what I came for!
Appreciate all your support getting me a nice and clean space. Happy to do business with you Dee.
Dee was absolutely excellent and efficient in handling our rental needs!
We have multiple spaces at this location and it is very nice and clean facility. Dee has been wonderful to us and went above and beyond to find us what we needed.
Very good renting experience. Dee helped me with my e-rental and happy doing business with her. Comes highly recommended.
I needed a storage unit for a move so stopped in here and talked with Dee. She was a breath of fresh air! What I'd expected to be a mundane errand ended up being a more than pleasant experience. Dee is knowledgeable, efficient, patient and so personable. She also helped me set up the app and showed me how to manage my account. The facility is neat and clean as was my newly rented storage unit. This is one part of my move that was stress free! Thank you, Dee!
Dee,
Property Managerst the Ten Ten location is very good to work with and helped me resolve a billing issue!
Very plessant and professional!!
Keith Harshman
This is a great location and staff was very friendly and helpful
Thank you Dee
Unit was ready when I needed and in good shape. Office was super helpful and tolerant when our car broke down while moving in and we had to leave it overnight. Highly recommend!
Excellent service! Great location. Really appreciate the great service offered by Dee!!