Public Storage Self-Storage Units at 11 N Vandeventer Ave, St Louis, MO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
3'x3'Online only price$ 35/moSmall 3'x3'
$ 35/mo $47Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $48Best Price Label
5'x7'Online only price$ 36/moSmall 5'x7'
$ 36/mo $48Best Price Label
5'x10'Online only price$ 41/moSmall 5'x10'
$ 41/mo $54Best Price Label
5'x8'Online only price$ 42/moSmall 5'x8'
$ 42/mo $55Best Price Label
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $61Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $90Best Price Label2 units left!
- Inside unit
- 1st Floor
5'x12'Online only price$ 79/moSmall 5'x12'
$ 79/mo $105Best Price Label
- Inside unit
- 1st Floor
8'x15'Online only price$ 108/moMedium 8'x15'
$ 108/mo $144Best Price Label
12'x12'Online only price$ 120/moLarge 12'x12'
$ 120/mo $159Best Price Label
10'x15'Online only price$ 149/moLarge 10'x15'
$ 149/mo $198Best Price Label
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near St Louis
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 417)
I want others to not be skeptical about public storage they by far exceed the expectations with the customer service MEGHAN H. Was very curtious and attentive to ollneeds had we needed anything during move in .The booking also went smoothly im glad that i found this place
Spencer was awesome and so helpful
Driving to your unit is a little nerve wracking, but thats not the owner's fault so I'm still giving 5 stars. Their pricing is comparable to uhaul self store. They've been very easy to work with.
Service was great shout out to the team they were amazingly helpful whether it was providing info or grabbing boxes THANKS YOU GUYS 😊
I am giving Spencer this five star review. He helped me getting all my stuff down the ramp while I struggled to do so. Moving in and out it probably one of the most difficult thing for an international student without a car. Spencer has made this much more easier. He deserves this five star review. Thank you so much :)
Clean and reasonable
Top tier service. Full stop.
Excellent experience. They were very welcoming and helpful.
Both managers are very kind, and are accommodating as much as capable♡ I always have a good customer experience when something comes up. Overall, best storage facility I've had to use so far.
Great place for my storage needs! Spencer rocks
This was the simplest process I've ever experienced with a service for storage or potentially any service. Their online or to book is seamless and straight forward. Easy and was completed in no time at all. Megan the day of my move, of which was the movers are anxious about getting the large truck in, she was so helpful and went above and beyond. I would not only recommend public storage but she to speak with Megan. Now Megan is great but the place is dirty lts not covered on top so you know verments get in there. They hound you for payment even tho I've told them multiple time my unemployment check is coming. I resigned from my job to care for my sick mother. Ugh compassion anyone. And they should really cover the tops gross. Especially since the small one I have is $60 a month.
Worst customer service I’ve ever experienced. I made 4-5 separate phone calls, spoke with a different person each time, and no one was on the same page. Ended up paying for an extra month of rent because no one was there to even work. “Policy” they said… you can only enforce “policy” if it’s understood across the board, everyone I spoke to told me a different version of this “policy”.
John sexy self is grateful
So close to campus- made moving so incredibly easy!! There is even a loading dock for trucks which made moving seem like a hop and a skip! Recommend to all SLU students looking for storage. So close to campus I was able to move everything in my unit in less than an hour! Incredible workers too- so helpful.
They are the greatest property managers of all!!!
Great service and very patient.
Public storage on Vandeventer ave in St. Louis is the best. Easy process for securing storage, exceptional customer service from the staff, reasonable prices and early bird online deals, and convenient storage units located near the university. 😀
Spencer was awesome at the front desk. Great service.
Very easy access! Very friendly and did I mention the CHEAPEST! HIGHLY RECOMMEND
Great customer services 🥰
Meghan and Spencer was amazing help me and got out in a perfec
Meghan was very nice and helpful
Meghan was excellent and very kind
Megan was such a great help! She accommodated my needs beyond expectations and I couldn’t be more satisfied with my storage space
Just wish they stayed open a little later to access storage unit
Meghan was a great help today thank you !!!
Meghan was very helpful !!Great service
Meghan was a great help. I came in taking a big unit because I wanted to be downstairs luckily I kept talking to her & she had smaller units available downstairs which is what I needed from the start. Ended my day paying cheaper YAYYY!!!!
Just what I needed for a short time. I created me a second walk in closet in my storage unit while I redecorated my home. I created a beautiful space just for me. My dress up clothes in the middle of the city. The couple managing the site is my new family. Their personalities are so welcoming and professional. I highly recommend this location.
Too expensive and not open long even during the day storage unit wasn't in the best shape either Updated: the manager called and reached out and was very kind and helpful I really do like public one storage and would recommend them. Actually care about their customers I see :)
Was extremely nice and helpful fit me all set up and ready in 20 mins. Amazing service!
One of the city best places to store your good and they are so helpful and nice .need more pp like them thks Meghan @spencer
Great "Customer Service" @ this location. Meghan & Spencer 'both' were very 'helpful' & nice". Place is close to "Downtown" St Louis, University and "Forest Park" SE neighborhood. 5 Star's!!
Had a few billing questions while on site today and Spencer was able to get me sorted out right a way.
Meghan was extremely helpful and friendly.
Incredible service. They were kind and helpful when we were buying boxes, their Bluetooth service and app make getting in and out easy, and they worked with me and my family when we got there a minute past closing time so we could get our storage in there before we left town. If I could give six stars, I would.
Really appreciate the way Spencer PM and James DM went above and beyond to make sure that I could get access and save me a lot problem on the auction site. Thanks Guys
This place doesnt have unlimited in/out access which is very annoying because there hours are not convenient for people to get in there during the evening times. I will never store anything there again!!!
Great Facility… Meghan was extremely helpful. I would always use this place for my storage needs
Meghan was very helpful with assisting my storage needs. Great place!!!
I'm able to store as much in my unit, and they alway update on any and everything going on with my account.
Excellent customer service and Meghan goes above and beyond to help
Meghan & Eric are so helpful!
Meghan goes above and beyond for her customers every single time. Thank you for always being professional and kind! Highly recommend!
Megan was great awsome place will return again
Was not able to find what I was looking for but the property seems really secure and the staff was extremely friendly Erick was awesome I love it
Megan was great, super helpful and accommodating!
I have rented well over 100 storage units in my day. Meghan may be the most friendliest, professional, and outgoing storage unit manager I have ever met. Thank you Meghan for an amazing experience.
Meghan was wonderful to work with when upgrading to a larger unit. Thank you for working your magic! :)
Fast and easy service. Very convenient. Just wish they let you get in and out after certain times on the weekends because I work during their business hours.
Can I access the property now
Thanks. Eric and meghan. I love the hospitality. Keep up the good work.
Want to thank Meghan for a wonderful service
Customer Service Excellence. Meghan and Eric are the BEST and very professional.
Can I access my belongings 24/7?
Meghan had AMAZING customer service very helpful and thorough!!!!
Getting to expensive
They have hidden agendas they don't state or do they point out rent increases every 6 or 7 months thumbs down for them
Meghan is the best! So helpful and professional and courteous. Thank you for answering all my questions and being patient with me. You guys hired the best!
Meghan is the best .....❤️❤️
This place is constantly closing early unbelievable , got there at a couple mins after 5 and their closed again...Every time I have time they close early, the door was open when I drove by but by time I got turned around they'd closed the door... I'm very upset because this happens all the time... And there are no public restrooms to use after you get here and finish unloading you've got to leave and go somewhere else since there isn't any to be found anywhere in today's society just a shame...
Thanks for Megan she best🌹☺☺☺💯💯💯✔🌹
Very friendly and professional staff.Was able to honor same day accommodations due to a cancelation from a competitor. Easy, hassle-free process completing paperwork. Clean and secure facility. If you need storage, this is the better option than others.
Alexis was a great help and the service was good
Anthony at the front desk was very helpful.
Jasmine is awesome she helped me get everything I needed and find the right size unit for me
Should you have your belongings taken from you if you have been paying for your storage unit on time for the past four years?
Anthony was helpful
Meghan is the best...every time I come in she give excellent service. She deserve a raise !!!!
Meghan was so friendly and professional. She was able to accommodate last minute changes to my reservation. Facility was right next to school and made moving and storage so easy. I will definitely be a returning customer!
MEGHAN really did the best she could to help me and it worked out perfectly. SOOOO helpful!
Horrible entry hope u don't have to go to the second floor very little room to move around and no elevator
Help out being close to home but not being able to get to things after hours when off work was difficult to clean out.
Meghan was very helpful and knowledgeable about the sign-up process. She was very professional, efficient and had a smile on her face!
Meghan is very happy go lucky and her customer service skills are excellent 👍😁!
She was very professional. She answered all of my questions. She has a beautiful spirit. Also I am going to tell my friends and family about awesome service that I received today by Ms. Meghan
Meghan was very helpful and friendly. I would highly recommend using this storage facility.
Great, would recomend.
Megan was awesome and super helpful. Recommendation is to use this spot and ask for her
I have used this Location in the past. They where excellent help. I have recently helped a friend move her things into storage her and it was very convent and costumer service was great!
Meghan is great very helpful
I have had great customer service from Eletha. I also watched her help direct someone’s van up the difficult ramp you have being very patient. She is an excellent staff member. And I enjoyed being serviced by her.
The facility was easily accessible and the staff, specifically Eletha, was very helpful when I was moving stuff into my locker
The process was as easy as counting to three. Eletha Williams displayed true professionalism. She thoroughly explained everything simultaneously answering my questions and concerns with clarity. #5 Stars!
I would give zero stars. The confirmation email states that move-in happens during business hours yet no one is there to assist. Waited for an hour at opening for an employee to arrive, two messages sent to district manager by national customer service, two more visits, call sent to vm, and a message left to requesting full refund and contract cancelation. Plans ruined in terms of moving things today but relieved that I know how they do business so I can take mines elsewhere.
Employees were very unprofessional and nasty attitudes. I expected good customer service while trying to purchase and move items into storage until for my uncle. Upon arriving the Employees claimed to be "on lunch" leaving my family and I to try and figure out how to get into storage unit parking to get our u haul in. If it were up to me I would remove my family's things from this building and no longer do business with this company. Unacceptable
Very nice staff
Team players need better attitudes, and better phone etiquette. Guest services was sour grapes , in regard to one young lady who was rude AF , but one bad apple dont spoil the whole garden. This review is re edited because of the leadership and compassion of management . Stay safe, good luck.
Nice secure and clean building. The price wasn't anywhere near what I was quoted over the phone and the staff checking me in wasn't very friendly but overall I got into a building same day with short notice, so I'm happy
Meghan was a wonderful employee who helped the YWCA when we really needed them to come through. Service was friendly, efficient, and so accommodating!
Meghan is so nice, very convenient location for our agency and the facility is great!
Excellent service!! Would highly recommend.
This was my second time using a storage and my experience was very pleasant.... Eva was very professional and patient she made me more at ease with doing business with another storage... I would recommend this location to anyone i will be using them again!
My personal experience at this location was great. I haven’t had much experience with storage facilities so I was a bit anxious, but the aid and service I received from Eva was exceptional and eased my anxiety. She was really welcoming and explained everything thoroughly. Based on my interactions with Eva, I would recommend this location.
There was storing things.
Very overpriced considering there hours of operation and setup. Only thing this place has going is the fact it’s at a convenient location
very friendly and helpful stuff , good location
Brea was awesome!!! Fast, helpful, and knowledgeable. Thx
I got help from Eva. She is a good person. Her service is in place, she gave me a very comfortable service experience
This storage unit is very unprofessional they cut the lights off on me as I was finishing up my trip they kept yelling at me to hurry up and I was yelling back how iam I suppose to hurry up and I can’t see... I don’t recommend this storage
MaryJane has been the best property manager this location has ever had. She works hard, the place is always clean, and she takes care of her customers.
Mary Jane always goes above and beyond for her customers! We go there quite a bit and she’s always very friendly and helpful!
HORRIBLE PLACE, WOULD "NEVER" U$E AGAIN
Very positive experience. MJ was very helpful and a pleasure to work with.
Mary Jane was very helpful and knowledgeable and on time.
Mary Jane and Walt were the best in customer service!If you need storage, this is where you need to be!
One of the Best Run & Maintained All Indoor PS facilities
Mary Jane was very pleasant and charmed her service with a smile.I'm am so please with service glad to do business Public Storage. She also thank me for being a Veteran..Everyone should do business and be happy with Mary Jane Public Storage- main thang Thanks
Krista was great and helpful. Go here for storage!
Thank you Mary Jane and Jada you young ladies are great help. Thank you and God bless.
I gave a 5 star, because of Jada and MaryJane. Jada knew her job, gave excellent customer service, handle my situation and made my experience easy going. MaryJane done a good job as well by going in the system to cancel my first reservation so that I could go online to register for the online discount. Good job ladies...
I haven’t had a unit in a long time and Mary Jane made it so easy and helpful with my change from being with someone to getting back into my own space. Thank you wonderful pick for making her the manager.
Jessica was proffesional and courteous when I came in. She had a wide knowledge of products and services offered and was very quick to help with a customized solution that worked for me. Would recommend to friends and family.
Best storage place ever. Mary Jane is the best!
What's the price
Krista was very helpful and explained everything to me with such a positive attitude. She made me feel comfortable and sure about getting a unit. Thank you so much. Safe area.
Polite fair people
*singing in my Rick James voice* "Mary Jane...im in love with Mary Jane!!! Mary Jane and Krista are the BEST!!! THEY MAKE EVERYTHING BETTER. AND ITS MUCH NEED!!!! Go here!!!
Went to rent a space at this public storage locker today. The process was very smooth and had absolutely no problem getting everything done in one trip. The site manager Mary was very efficient and answered all my questions and assisted me with all of my needs. Will definitely be using this facility often
Mary Jane was very helpful during my move in!
Mary Jane was GREAT! Very great customer service, fast & very informational!!
Krista is so helpful, and setting up my space was a breeze! 5/5
I have been using this Public Storage site for a short while and it has been extremely convenient and pleasant. The process over the phone in finding the correct site and storage size was easy. Mary Jane, the site manage, has been wonderful and reliable. This is my first time storing my belongings outside of my own property. I am sure when anyone is looking to store their personal items the situation is important. I could not ask for an easier experience during this time of transition. Thanks.
Awesome experience. Everyone was soo kind and friendly. It was my first time using a storage and they made the process easy.
If a customer bought something from this location 3 years ago can they still get their money back even if the item is not packaged and isn't damaged
Professional, Prompt, and Very Polite... GREAT Customer Care!!!
Just to let everyone know, if you cannot move out on the last day of the month they charge you a FULL MONTH extra!!!! They prorate your move-in but not your move-out!!!!
Pleasant employees, bad business from company as they DO NOT pro-rate move-out!!!
Mary jane， she really helps me, and she is a very nice person.
I've been storing with them for 2 and a half years. Everything was done very professionally, and efficient. Mary Jane is a pleasure to work with, and I always enjoy making my payments with her. Thanks, Public Storage on Vandevender. You helped a bunch!
The two times I have been in here the staff has been nothing but helpful! Today Mygsia set me up with a storage unit quickly and was very informative and kind. Thank you!
I was very impressed with the operation of this facility. The manager, Mary Jane, made sure we clearly understood the contract, showed us the actual unit personally, and even upgraded our unit at our request. We will definitely continue to do business with this location!
Mary Jane was very helpful. I could not have a better property manager. Please keep her!!!
Great freindly customer service. Myesia and Mary Jane got me in and out no hassles. I left a Very satisfied customer
Location is very convenient, the staff was wonderful.Would rent here again.
MaryJane and Meghan were amazing and super helpful.
Thank you Ms. Mary Jane.Thank you for understanding my situation and the empathy you had for me and my efforts of moving out of that storage unit without ANY help. I really appreciate you. 🤩👍 She was helpful with my purchases and very understanding when I held her up, trying to put items back into my storage unit, (cause I'm in the process of moving out) due to closing time. I was moving as fast as I could because I know what it's like to want people to hurry up and get done when your shift is close to, if not a few minutes into, clocking out. If I could award 6 stars I would but I digress.
My brother rented a storage unit for me due to me being hanicap and when he arrived to drop things off at location he was approached by Mieshia Buchanan very rudely and actually assaulted by your employee. I have contacted corporate office and have not gotten a reply back yet. My things are currently still in storage and nothing has been done. No employees should ever assault a customer no matter what the situation may be. I've used public storage before at this exact location and never had problems before. As I write this I'm still waiting for something to be done. This is horrible
Krista helped me and she was great!
Andrea was great
Myesia was very helpful and she explained everything well... myesia keep up the great work...
My best experience ever with Mary Jane, Walter, Andrea, you cant go wrong, and Myesia today amazing people...🥇🏅🎖🎖🎖🎖🎖
Andrea was very precise and kind with my purchase of my rental today. I look forward to future rentals with this business.
Casey was great! She gave me all the details and information I needed to fully understand the process. Move in was a success. Promotions are spectacular!
Great storage facility! Great customer service! A lady named Mary Jane took great care of me. Thanks!
Andrea was very helpful arranging our rental unit. Would recommend
Mary Jane and Walt were super accommodating with all the issues with our account! They made the process of finding a storage unit so easy! Thanks guys!
Mary Jane & Andria are excellent
Mary Jane has excellent customer service, she truly cares about the customets, I appreciate her kindness and professionalism
Thanks Andrea your great
Mary Jane was super helpful in answering all my questions and went above and beyond to assist us! Additionally, this is a really convenient location, especially for nearby college students.
Thanks Andrea for fast and friendly customer service I will be referring friends to this location soon
Service is always great and they are very understanding as long as you communicate with them
Clean. Friendly service
Mary Jane and Ameshia was very helpful and polite. They was really patient with me and my auntie. Thanks A lot!
Ameshia was very helpful
Best help i had
Mary Jane was a great help.
Mary Jane is awesome. She is very friendly and really helped me out a lot due to her being the only worker she moves very fast and takes care of all the customers in a very fast manner.... very satisfied
Great location for anyone around midtown St. Louis. With every visit, Mary Jane is energetic, professional and eager to help!
This has been one the most fluid and friendly experiences that I have ever had at any storage company. Mary Jane is awesome!!!! She has kept me up to date and been super helpful. I won’t be taking my belongings to any other facility. That’s for sure. Thanks again Public Storage!
MaryJane is the most professional property manager. She always has the time for her customers.
Mary Jane is the best! My experience was awesome
Had the best experience EVER! MaryJane is awesome!
Ameshia was so courteous and kind And was very professional will always come back
Ameshia is amazing. She is very friendly and gives top notch service. I have had a storage at this location for over a year. Thanks for all your help.
Mary Jane is an awesome employee! She makes sure that she can help anyone in a timely fashion and makes sure all the customers are satisfied with their unit. Thanks Mary Jane for all that you do! 💜 Rita
Ameshia was awesome. She gets 5 stars
Mary jane was the best
MaryJane has excellent customer service! I came in to get some basic questions about storage and she went above and beyond what I was asking and got me into the right space and recommended things to protect my stuff while I store it. If it was up to me she would get a raise!!
Mary is awesome she is my number 1 go to In the public storage consulting.she is professional,very upfront,an LOYAL to her job The dedication she provides in this industry is very hard to find.. I'm proud of who she is an the time she takes out with others to make sure everyone is SATIFIED WITHOUT flaw... I love her.. JNH
Mary Jane has been consistently helpful, great place!
Thank you Ameshia for your great service I really appreciate you helping my mom. Your great customer service is hard to find
Ameshia is very helpful this was the best experience ive had at a public storage
Well, where do I begin? Her name, the CHEERFUL 😀 worker wiping down the Orange Doors, who I playfully tossed out, “You missed a spot!” The name tag read “Mary Jane”. She with atypical customer service skills, replied in smile 😀 accented kind. A mundane visit was instantly made enjoyable if not an oasis from the typical “Next 😕?” She’s engaging for one with the keen ability to discern what’s needed to enhance the moment. One minor complaint, watching her work she kept me in a conversation, making my visit longer. When I finally reluctantly left to pick items from my storage locker, I realized time flew by. Even when leaving, I felt a kinship and had to TALK TALK TALK, watching her work. Leaving the building the young lady at the front desk warmly smiled and waved while I exited the building. Got to my bus stop on Lindell, there was the bus. Thanks 🙏
Ameshia is a hardworking young lady, she is very respectful and sweet. I recommend her evrytime i come. She should be promoted Maryjane is also a hardworker and very good at her job. Walt should be the number 1 general manager he is a hardworking man and get the job done he straightens everyones mess he need a raise.
Mary Jane was so helpful and understanding of my needs. She gave me all the information I needed and was very friendly. Thanks Mary Jane. Mitzi R.
Mary Jane and Walt were wonderful and helpful they assisted me when I was in dier need both have been kind compassionate friendly best customer service . Mary Jane keeps the facilities clean and in order she always works for the customer
Best service I ever had. Ameshia assisted me and she took great care of me. I recommend her every time I come here.
Thank you for everything Mary Jane!! You have an amazing personality! Every time I encounter you, you are helpful. That is sooo rare in customer service.
Mary Jane saved my daughter’s move! She rocks! Promote her or some brilliant business person should hire her away!
I rented a unit from Public Storage over the weekend after a disaster situation trying to move to STL. MaryJane was able to easily help me navigate renting a unit within minutes. She was extremely friendly, knowledgeable, and positive. I honestly cannot thank her enough for her help. The facility was clean, reasonably priced, and easy to access. I have bragged to everyone about this location and how amazing MaryJane was! THANK YOU THANK YOU THANK YOU!
Ameshia Smith is a big help with a nice attitude!
I had a wonderful experience. Ameshia was extremely helpful and polite.
Mary Jane and Ameshia are very helpful and polite. They made me feel better about the company
It was my first time using a storage locker and Maryjane help me a lot.
Maryjane have great customer service thank alot
I had a great experience when l rented my units. MaryJane was the best with answering my questions and helping me select the best unit for me. Thanks Public Storage and MaryJane 😀😀😀..
Anthony was so great to work with! Recommend public storage to everyone! Great deals too!
Storage unit manager Mary Jane was very helpful and professional. Great place to store your belongings.
MaryJane has the best customer service in town!
Maryanne has been very helpful an easy to work with.
I've been a customer for over 4 yrs neva had a arrogant nor bad Xperience M.jane is awesome sauce she always provide me with astonishing 411 whenever i need it for my convience her name lol sounds like da song by the artist RICK JAMES it goes like....OM IN LOVE WITH MARY JANE SHE'S MY MAIN THANG SHE MAKES ME FEEL ALRIGHT SHE JUST SO OUTTA SIGHT lol & more Mary , Walter , & the other female co-worker are all what U wanted inna meal good & a tasteful attitude there aren't many that have a great persona about themselves even former employee Jamie Mcginess in which i speak highly of but no longer valid @ da facility om not writing just 2 say good things i say this bcuz i C this on a everyday basis & evaluation of good employee bcuz customer service is like a restaurant menu U expect to B serve good & want your meal ( Information Explained ) 2 B good so U can get a genuine type of worker who is professional in his or her ability to detail U all D information U need to B acknowledge & those workers who i speak of are that om happy 2 have that kinda service & more i love how they smile like they want U 2 N'Njoy your visit & stay if U aren't or are A potential customer its a grrr8 feeling 2 feel when U approach them & M.Jane she's a comic always jokes with some 1 to uplift spirits like she's a pastor its just whom she izz @ welcome informational person life is about creating grr8 relations & e good atmosphere if U got all dat & more your success can B Unlimited & U can do grrr8 things im a professional Evaluator who C things as they should B done inna professional manner bcuz all buisness wants good feed bk & its grr8 news 2 show how well there doing & how its employees are treating customers with respect & dignity so om happy 2 give this feed bk upon your employees & there services so thanks 4 sharing 👍👍🤔🙄
Have gud service Everytime to use this facility Mary Jane is the best thanks for your service all smiles
Mary Jane was a big help today! Very informative and let me know how I can use Public Storage when I move. She’s been the best interaction I’ve had with any Public Storage employee and I appreciate her for making today super easy! Thanks again MJ!
Melissa and maryjane are super helpful and friendly love this place!
Excellent facility and rates. Wonderful staff. Mary Jane was very knowledgeable and helpful. I wouldn’t recommend any other company.
The help was amazing! Melissa " the women that works there" was an amazing help and she even gave me some moving advice. She needs a raise if you ask me tbh.
MaryJane is the best. Melissa is awesome. They both helped me out tremendously.
Mary Jane is the best!
Mary Jane was so sweet and super helpful!!! Treated everyone with such kindness and respect even though it was so busy.
Thank you MaryJane and Melissa for being so helpful!
MaryJane was so helpful!
Mary Jane was extremely helpful and informative! I left knowing that everything I stored would be safe and that the unit was secure. She answered all of my questions fully and was great to work with!
Hi my name is phyllis wade and i just love comeing over too public storages when i pay my bill mary jane always is there to help me with anything i need and they work with u if u need it.
Mary Jane has a wonderful smile and pleasant attitude each time I come to make my payments. When I run into a problem she does everything in her power to rectify that problem. Thank you Mary Jane for what you do. It truly makes a difference!
Went in to public storage at Vandeventer and Laclede. Mary Jane was very nice, and super helpful. Makes a tough time easier.
Maryjane did a good job
I needed a space in a hurry and Mary Jane at the Vandeventer location was very professional, friendly, and most helfpful in assisting me. Thank you Mary Jane, you're the best! I would recommend this location to anyone who needs storage.
Melissa is always friendly when I pay my bill, never have had a bad experience there!
MaryJane, was the person who set me up for the unit, & did awesome job.
Melissa is wonderful Everytime I come in she greets me well and is so understanding
Great customer service MaryJane
Mary Jane Good customer service!!
We just acquired a storage unit from Public Storage yesterday. Mary Jane was super informative so that we picked the right size space. The process is quick and easy and we appreciate it. Both Mary Jane and Melissa in the office are very professional and customer service oriented. We appreciate great service!
Mary Jane, l really like the Serve she explained to me.
Nice workers especially Melissa and Mary Jane
Mary Jane you were a great help today!!!
I was a walk-in, but Mary Jane suggested that there was an internet special available that would save a little money. Melissa and Mary Jane were very organized and I was able to rent my unit ASAP. I almost didn't visit them because the internet said that the unit I was interested in required walking up stairs. That was erroneous info.
Mary Jane got us set up with our storage unit quick and painlessly! Thanks!
Gteat customer service MJ and Melissa
Mary Jane and Melissa provide great courteous service.
Do you still have A Special I Think $1.00 the frist month?? Do you have anything available now? How much monthly??
Great customer service for Walt. He’s Awesome.
She was wonderful with me and my daughter did everything fast we where in an out Mary Jane y o u rock
I went in a couple of days ago, to look into getting a locker for some things I had laying around the house taking up space. The facility was very clean and the young woman that helped me, her name was Mary Jane if I'm remembering it correctly. She was very friendly and helpful, she took her time going over the contract with me and explaing how everything worked. All in all I'd say this is good place to store thingsbor in my case precious junk!
Mary Jane is the coolest and sweetest ever!!!!! Love her!!!!!
They take too many breaks. The office is always closed when they are suppose to be open.
What is the smallest storage
Mary Jane is awesome
Maryjane was very helpful too us today keep up the Good work...
Excellent service Melissa and Mary Jane!
I came in to buy some boxes today. Melissa was super helpful, very friendly, and I left with everything I needed. I will be back!!!!!
Property is clean, manager is friendly, and great prices. Would recommend
Great location for storage
Nikki was very pleasant and helpful
I love public storage... The lady that work there is very nice.. Very helpful when i pay on my storage.. Thank u ..
These girls work 7 days a week to make this an awesome place! Christina is the bomb :)
Nikki was a great help to me today, she took her time In showing me the units to make sure the size would fit my needs. Great customer service
Had to move in an emergency due to a pest infestation and couldn't make it to the storage unit until almost closing time. Nikki, the property manager, allowed me to move my things in so my car wouldn't have to sit out on the street fully loaded with my personal items until I could make it back 2 days later. Thank you so much! You really helped me out when I was in a rough place.
Nikki was very helpful
I went in today very upset about a billing situation I had. When I got there I talked to a lady name Kirsten, who after calming me down explained everything to me. She was very patient eith me and also very mannerable. It was good to know they have people that actually care about their customers.!!!!
Nice clean facility with great customer service .
Nikki was very helpful
Nikki was awesome.
Hello! everyone I have had a great experience with this storage company... I had the workers to help me manage my payment so I will be able to keep up...Although my pay schedule does come after due dates. Thanks to Nikki, Melissa, the gentleman that was there on Mon 10/24/16, & Travis... They do work out situation...I will use them everytime I need storage. Try them for $1. M.Alfred
The service at this location was awesome. Very welcoming staff!!!
Nikki was very helpful and courteous. The Roof by My Storage Unit was leaking and I could not look in My Unit because the lights was out.
Expensive! But our stuff was dry and safe. Staff are friendly
The management/people who work there didn't get there until an hour after the place opened, there was no sign on the door to say where they had gone or when they would get back. I couldn't get a hold of anybody and my movers didn't know what to do so they broke the lock on the unit. Nikki, the manager, finally came in a half hour later and yelled at me, and was overall super disrespectful. Her boss Travis was nice enough but didn't offer to do anything to make it up.
Shane is awesome and the rest of the staff a pleasure to work with. The hours to access your storage suck but over all I'm glad I chose to use this facility.
Great experience overall. Nikki was very helpful.
U have the best person working at the front Nikki I believe her name was a very nice young lady she was very helpful to my mom thanks Nikki alot
Jacob was amazing with assisting me!!!! He was dressed so nicely and was very professional!!!
Nikki was a very big help she made the rental process very simple and quick i will surely recommend this company to anyone. Thanks alot nikki
The personnel were courteous and pleasant.
Nikki is truly the definition of good customer . Melissa was also nice for calling me days after to check up on how my service of moving in the storage room was .
Melissa was absolutely a pleasure today. She kept having to repeat herself so i could understand things and sge never once sighed or complained. This is why i choose public storage over any other place. She is a wonderful part of the team.
Jacob is so awesome! He rented me an awesome space with great pricing!!
Jacob And Nikki are the best love this store
When it was time for me to remove my stuff, I was told that I could not be prorated for that month. I had to pay for the whole month. When it specifically says on the envelope that they will prorate the last month. Nikki told me that the company had changed its policy and did not have to give the customer written notice. Half the time I could not leave out the exit cause the gate was broke. I will never patronize public storage again. False advertisement.
Great help checking in, even parking the Uhaul inside!! Thanks to Nikki and Bianca!
Bianca and Nikki were extraordinarily helpful! They helped me back my truck into the loading dock and get set up with an awesome unit. Thanks, ladies!
Jacob was awesome!!!!
Jacob was awesome and super helpful him and Nikki answered all my questions and helped me get a good feeling for storage. Thanks guys best service in town!!!!
This location is great nikki is a real go getter
Nikki was very knowledgeable. Great service.
This place is awesome Jacob was amazing he really helped me save some money today
The young worker was a wonderful person and we had really great service.
Love the location Jacob was the manager that helped me in a pinch love the location
Jacob was awesome super helpful!!!!
My experience was excellent thanks to Ms Nikki and her other CO workers they where very nice and helpful from the frost day I went in to rent a storage area
Nikki was very kind and made sure that I got the best deal. She was very down to earth and personable. The system was giving her issues but I didn't mind because she was very genuine in her efforts to get me the best deal and I appreciated that
Great customer service! Convenient location in St. Louis City. The entire staff especially Walt and Aimee were very helpful during our rent at Public Storage. I highly recommend this place for your storage needs.
Hey I really enjoyed Nikki and Aimee they helped us out in every way possible they had the best customer service as well they went over every question without us having to ask twice they are the best
Nikki and Aimee at this location were fabulous with helping me during my recent move in they were very professional and eager to assist me with my every need I initially was going to rent from a competitor down the street but after receiving the world class customer service that from both Nikki and Aimee I decided to choose public storage from my storage needs so far I am pleased with my choice I would highly recommend them if you're in the market for a storage solution. 😊
Nikki was a GREAT help & very professional!!! She worked to ensure I received the best fit and pricing for my storage needs!! Thanks Nikki!!
Hey everyone love this place Public Storage on vanderventer St. Louis, Mo . Aimee & Nikki were very helpful in there customer service with me. Thanks Ladies you guy's are Great!!!!
Brianiko is a very exceptional customer service provider .I felt very welcome in that my business was appreciate I felt secure with the service I would gladly b back thanks a lot brianiko
Nikki was really informative about storage units and items as such as amp check was available to me . She was very pleasant to work with!! Will refer this location!
Nikki and AJ were great. Big helpers!
Excellent service and very nice workers. Patient .
Aj was a great help. 2 thumbs up
I have used this facility twice and both times the staff was very responsive and helpful. They have helped me figure out moving out, gauging the box sizes needed, getting the best prices for things, and even helped me when I lost my key for my storage unit. The staff has always been both friendly and helpful.
Briana always provides great customer service!! She is always very helpful.
Great welcoming customer service. Clean facility. Great rates. Walt was happy to answer all my questions. 10/05/15 He really went over and beyond to make my moving transition a very pleasant one dealing with my storage needs.
My visit was awesome and the young ladies that work there are helpful very polite will n did go out there way to assist help suggest what my needs where great team crew the best at that location for sure .Would recommended it to anyone who has moving issues coming soon .
My experience as a brand new tenant at Public Storage - Vandeventer - St. Louis, MO. Has been nothing short of impressive, convenient, friendly and accommodating. Move in and all of the accommodations that go along with coordinating this transition where so much smoother because of Jaime McGinness and her staff at Public Storage. My move in was a synch and I saved time and money $ every step of the way because of the heads up and pointers on how to execute my move tailored to how I would unload on sight at the storage facility. I am very happy with my tenancy and with the security and safety and access to the storage facility. Anyone looking for convenance and an effortless move because of the time that Jaime at Public Storage takes will be nothing short of WOW'D and provided superior peace of mind. What an impression. Thank you Jaime for all you do!!!! You really make a difference! 😃👍🌟🌟🌟🌟🌟 5 stars all the way! Justin Hamm
Jamie and Deacia are so nice and helpful!! Two thumbs up! I always receive excellent customer service when I come here. I love this Public Storage!!
Jamie provided me with excellent service, you need more employees who's attitude reflects the company mission.
I love this place! Being a college student and having both your parents separated and on opposite sides of the country its hard to move out or even find a storage space. Jamie is the best, she worked with me to find a cheap affordable space, and helped me move my stuff in the storage space and when I came back after visiting my dad she helped me load my stuff onto a cart and into my cab. None of this could have been possible without her!
I wood love to recommend this public storage company to whomever needs a place to keep all there valuable things safe from harm and not being damaged.
Best customer service, clean and well lit. I feel very comfortable using this storage facility!
Great facility! Thank you Jamie for always going above and beyond to give great customer service! Much appreciated!
Awesome! Very helpful!
The services that I've received here have been most pleasant and helpful.
I've been with public storage for about a year now and every time I come in the employees there are always nice and courteous. You have a great team of workers keep up the good work.
Jake an Jamie were very helpful an nice when talking to them, both dressed nicely an had positive attitudes, I will definitely stay a customer because of there wonderful assistance
Very convenient location, pleasant staff and well kept facility.
Jamie mcginness thanks to her I will never use another storage facility she was great. Thanks again Jamie
I have children in STL for college. I have rented space 3 times in the past 4 years at this Public Storage location. It is extremely clean and run very well. Jaime has helped me each time and I am so grateful for her professionalism and willingness to assist us. I will continue here for years as I have another freshman now and the place has been so perfect in all aspects. My thanks to Jaime- the manager!!!
Jamie has ALWAYS been courteous and helpful. She is always willing to go the distance to help her people thank you public storage for having such a gem in your office!!!
It was great,very friendly, and courteous when she called my phone to remind me about my bill
okay so my visit to public storage it was honestly great they were they were very informative they helped me with anything and I need it through Drew and I would refer anybody I know that we're looking for any storage I would referred them to public storage
Jamie and Rich were awesome!! Jamie has shown my mother and I suberb customer service!! thank you!!!!!
always a good experience when I come in today Briana and Jake helped me out with all the little questions I had which I really appreciate
My experience at the public storage was a very great experience. Jamie the store manager was very helpful and very polite.
Public Storage (11 N Vandeventer Ave, St Louis, MO 63108) really worked for us and our son attending SLU. the location couldn't be better, the facility and units are clean and Jaime at the front desk was a great help setting everything up for us and helping us along the wayright up to checking out after graduation. Thank you Jaime and thank you Public Storage !
This is 1 of greatest public storages in st. Louis
Jamie is a Wonder person in the storage field , she does her job Wonderful , cause she been Very Friendly with Me
Was very professional! And gave great service!
Very nice and hate helpful to all my needs so thank you
Great people, very friendly !!!!
I have met Jamie 2 and a half years ago And right from the start she was one of the most customer oriented, compassionate, knowledgable amazing women that I have come across in a very long time. Her caring was truly heartfelt and I am proud to say that she has been a breath of fresh air, always there for me and my needs. She is ready to help at anytime. For me, Jamie is not only the lady behind the counter that can solve my public storage account and concerns, she has become a true friend and I am extremely greatful to have her in my life. Thanks to Public Storage for placing her in the position to help others and for introducing to me, a friend for life! I commend Public Storage for choosing Jamie to be the face that represents your company. Her compassion and care is unbeatable.
Great location. great customer service!!!!!
I have been a customer at this location for some years now. I just love to see Jamie, give good service all the time. She always greet everybody with that great smile . Since I have been here.I never had a problem with her, or any staff that was on duty that day. This location that Jamie is in charge of, is running at it's best. I've watched her treat, all of her customers with respect and take the time to go the extra mile to satisfy you. And won't stop until you are happy! Keep up the good work Jamie.!!! Hotrod.......(:-))......
Greg awesome and very helpful couldn't ask for better
My roommates and I were looking for a storage unit, and our first call was to Public Storage on Vandeventer. We were instantly impressed with how quickly we were offered an appointment to view the units available. The staff we worked with, namely Walt, were incredibly helpful and friendly. He spent time with us crunching numbers to figure out the best deal for us, which as students, is greatly appreciated. The pricing of the facility was reasonable, as well as the promotions they offered. I would recommend this storage unit to anyone looking for a great deal. Thanks Walt for ensuring that this process runs as smoothly as it has been!
Walt was extremely helpful in helping us find a storage unit that was right for us. We called in today, and had a storage unit picked out an hour later after touring the options. He was extremely patient with us and welcomed all questions. He answered them politely and honestly. He also took the time to work out pricing for us so we could compare a couple options, which made us confident we were getting the best deal. He was friendly, courteous, and did his job well.
Very informative and useful to give you all your informative
I usually need something from my storage unit on the weekends and the manager Jamie is always there with outstanding customer service. She is always very helpful and seems to know what I need before I do. I will always use this location for storage needs due to the friendly knowledgeable staff.
The service and people are awesome. I got all my questions answered and was treated wonderfully by Jamie. Thank you Jamie for everything!!!
I had a great experience with this location anytime I was late they worked with me because its all about communication. I been with them for a while will be vacating soon but if I every need a storage unit again I will be back. Thanks you all you have an awesome team!!!!!
I have been amazed time and time again at the level of commitment, the in house manager, Jaime has for her job. I've never seen someone so willing to anticipate my needs before even I do! She is so super helpful, it makes me feel insecure about my own abilities as a worker in customer service. From cleanliness, to handling all sorts of customers with a friendly "can do" attitude, to overall knowledge about how things work at this facility, to suggesting (very adequately priced) moving help, to making a copy of something for me, there is NOTHING this girl can't do! People like Jaime are the reason I choose a place like Public Storage over others-not because of the rates, or convenience, or anything else (although, those are pretty good too) but the sheer level of genuine customer service is quality a five star scale can't adequately describe. I'm tempted to go in when I'm having a bad day, just because I know I'll leave with a smile on my face, if not from her, then her sidekick, Sara, or her cutie pie daughter. Thanks for everything ladies!
I don't know that I went in to Public Storage with any expectations... but I left pretty much awed. Jamie went above and BEYOND in helping my friend get settled in last month. We were unconventional, potentially bordering on even being bad customers (in the sense of being late, forgetting things, returning, changing our minds, etc), and Jamie was not only patient and helpful, but SO kind, generous, and considerate that doing 'business' there was actually a highlight of the (otherwise incredibly stressful) day. I seriously could keep raving about how amazing she was, but I'd probably just end up with a lot of synonyms for phenomenal. The space itself was fine (a little tricky getting to the second floor in a bigger truck), but this was definitely the best customer service I've seen in ages!
Property manager Jamie, Was very helpful she was able to answer all of my questions without hesitation. She knows her job very well and is the kindest person to deal with. I am definitely a customer of this facility.
Jamie is the most! Courteous & professional customer service. Public Storage on Vanderventer Rocks!!!
Jamie is awesome sauce!!! Always helpful and kind. Give her a raise!!!!! She deserves it!!!!
Ms. Jamie, whom is the property manager is thee best at what she does!! She literally goes above and beyond to assist the customers that come onto her property in any way that she can. Ive used this storage facility twice and will continuously come back as needed as long as Ms. Jamie is here! She does an awesome, awesome job!!!
They do a great job
Jamie is the most easiest person to deal with a
Customer Service was OUTSTANDING!
My storage unit is located by the Airport but i like Jamie's personality and her help with always making sure I understand what i need to do and by when and she always thanks me for coming in....She is my favorite worker and i will continue to drive down here to make my payments and ask questions...thanking you guys for her awesome support..!!!!!!!!!!!
Love public storage... jamie is the best...
Clean, convenient, professional & polite! Thanks again Jamie!!
Jamie is #1!!! She always delivers!! Jamie is always prepared and eager to help in any way that she can. Shaela and Portia always keep that momentum going as well! Thank you ladies for all that you do!!
My experience was great..The representative was professional, the service was timely and she was well organized!
Excellent customer service. Needed a small space for a short time and this was perfect. Access was never a problem. Staff always available and helpful. If I need another unit I will definitely be returning.
Thank you Jamie and Portia, you two prove I made a good decision to go with Public Storage for my storage space needs, I am a satisfied customer thanks again girls!
The service is great, thanx to Jamie. Yaaaaaaaay, safe keep!!!!!!!!!!!
Thank you Jamie for the informative walkthrough, your patience with my questions, and genuine concern with my moving experience. I appreciate you making me feel like a valued customer, Keep up the good work!
I can say little about others that work at this property Shaela and Brittany) except they are personable, efficient, and have great people skills. However, one stands out. Jamie is an exceptional person. She never needs to ask for an account number or my ID but knows why I'm there; and from memory, can pull up my account without having to ask for my ID. She's always cheerful and very helpful, even when she's rarely, not feeling well. This is one impressive human being that you should be glad to have on your staff!
Safe, clean and convenient. Decent hours and prices.
It was for unfortunate reasons they i found myself utilizing the resources of Public Storage. So although i was not in the best mood, i must say,i had the best experience during visit to the Vandeventer location. The two women that manage the location, Jamie and Shaela are to be commended, they were informative, persuasive,caring, and to my suprise, empathetic to my situation. I left satisfied and upbeat, thank you and keep up the good work.
My compliments to Public Storage for this exceptionally clean site at 11 N. Vandeventer St. Louis, Mo. 63108. Furthermore, I'm extremely pleased with your (team) of employee's (Mgr. Jamie), (Shaela) and (Brittany's) ... outstanding performance and customer care. A very, very high quality that is easily seen each and every time a family or individual comes in to seek information or to lease a space. In my humble opinion, please know that I, truly appreciate these three employee's for their continued honesty and contributions. Please note I will absolutely recommend this site at 11 N. Vandeventer, based on my personal experiences. Thank-you, Jamie, Shaela and Brittany.
Hello I would like to commend 3 employees for outstanding customer service at the 11 North Vandeventer location in St Louis, Mo. They are JAMIE, SHAELA & BRITTANY. These 3 employees have always been courteous and have executed the ultimate in customer support. The world would be a better place with more individuals like these ladies. Continue the good work and I would like very much if they could be honored in some fashion. It is very rarely that you cross path with jewels such as JAMIE, SHAELA & BRITTANY. I am a satisfied customer because of them!!!!!!!!!!!!!!!!!!!