Public Storage Self-Storage Units at 1150 S 3rd Street, St Louis, MO

Dani at the front desk is an absolute professional. Patience, knowledge and leadership was front and center with dealing with my multiple storages. I get frustrated dealing with my own crud and she makes it so much easier. Thank you Dani.

Thank you Dani for your help and assistance with renting a space . I couldn't figure it out on my own through the website, so your patience with walking me through the process was greatly appreciated.

. They have just what I needed, great customer service. Answered all my questions without having to think about it👍👍😊

Dani there was very helpful and knowledgeable in helping my brother get what he needed. Perfect location and safe for your personal or memorable belongings

Danny went above and beyond a customer service rep. I just wanted to let someone know what a great employee she is

Very professional

I worked with Dani and she was literally the sweetest ever and so fast within our tight time frame ! She made my day so much less stressful :) we love you girl !!!!

They were so close to getting one star until Meghan came down to assist me. The unit was dirty and the lights inside didn't work. I called office for a broom and Meghan came with her pleasant personality got one of the lights going and helped to clean debris from unit. Most folks have to use storage because of life transitions some good/some bad but when it's the bad/overwhelming transition its great to have someone show you compassion

They are very polite and work with me when im late and the techs tattoos are nice

Dani is WONDERFUL. SHE'S ALWAYS PLEASANT AND PROFESSIONAL AND ARI IS , TOO.

🌟🌟🌟🌟🌟

I was there because I have to move

One thing I will say is I have faith in management here. Less than 48 hours did I hear back from the district manager. He reached out to me about my concerns , I am so happy that there are companies that actually listen to good and bad , and to know that my concerns were heard AND they are being addressed ! You go James ! You’re a great district manager!

The late fee is extremely too high. Unfortunately, I experienced this mishap, but wasn't too pleased with the fees. The due dates should not be on the first of every month, should be on the day that you acquire the space. For instance, I aquired a space after the first of the month and my next payment was due on the first. To some this is not fair if you aquired the space a week before the first of the month and turn around a week later and pay again. I think this policy should be reviewed and changed.

All staff are amazing, rates are decent. Dani specifically has been great to work with!

Excellent costumer service! The manager Dani truly took her time to help me. I didn’t get that at the last place before I moved. She made the process easy. Will definitely be using them again.

Danelle was such great help when I came in ! The best customer service I've seen here yet by far! Keep up the good work !!

Dani at the front desk was super helpful and was able to get me a unit for the price I needed. I like how secure the building is, you have to use a code or phone to get past every door and gate.

90% of the time things seem to go all right, so the company gets 5 star 90% of the time from the customers. How good a service company such as Public Storage gives is when things don't go as anticipated by the customers and how they handle the situations. I always look at the 1 star ratings first and go up from there. I have to say half of one star rating givers are unreasonable or just idiots. This location is in the inter-city with the inter-city clientele. The staff is usually polite and professional enough till they are questioned or challenged the company policies by the clients. The woman just hung up on the phone when I asked why my rent was raised $37.00 a month and I giggled after her answer that 200 other customers rents were raised also. That's not professional at all, but what can one expect from someone with low pay and not much training and education. Enuf said!

My storage unit is there

The ladies there in the office are more than helpful very polite

Where are the pricing for the units?

Public storage staff ...was great with their services...I was pleased especially at a time of hardship.... when you need your items special items Irreplaceable items protected.

Spencer and SID are the GREATEST

James at Public Storage was great and thanks so much for everything! Would recommend here!

I guess it's a cool place I've run a little spot in there and they make you pay for a lock and then they charge you $15 extra for insurance so the 43 Locker went up to $50 somehow , But it's still cool. Thank you

Your staff was great .. V.ery helpful.

Not very responsive staff, locks are difficult to manage.

This facility has climate control, well lit spaces, and the employees are very helpful.

The young man who checked me in 9-22-22 was very helpful and showed me what I needed verses what I didn't, forgot his name but the best front desk worker ever 💪💪🙏

I really appreciateThe staff's helpAnd patienceThis is why I rate at 5 stars

Dani and Meghan are the best! They provide me with exceptional service and were extremely friendly!

Great customer service, easy online reservation. Helped change my storage unit with no problem !!!

Temp controlled, big dollies to help you move.

Easy.

Thanks Dani for being a great help

Fast , easy! Great customer service. I got the exact storage unit I needed. They work with you amazingly when setting up appointments. The great thing is they call within minutes of making a reservation! I have been working with them for over 3 years and they have never failed me. I refer them to friends and family, even strangers. This place is the place to go! I love it!

If I could give ZERO stars I absolutely would this storage management (DANNY HURST and the Regional Director James)is terrible! I spoke with the both of them in regards to My couch being stuck on the company elevator last week and they were both completely nonchalant in regards to my situation they only told me to come back and get the furniture when it was back up and running after I already paid a professional moving to move everything when I explained that I was paying movers $165/hr to that and how inconvenient this whole situation was for me they simply told me that it’s not their fault because the mover should’ve stayed even though they couldn’t provide a CLEAR ETA on the elevator getting back up and running. Absolutely displeased and will never book the company again . & to top my experience off they left my 3 piece furniture set out in the lobby for anyone to grab DO NOT USE THIS COMPANY! I wasted so much money because of this company

From the second I walked in Dani was so friendly , she showed great customer service skills as well as very informative. I rarely ever leave reviews but she definitely def deserves the recognition.

Dani is amazing. Loved renting here. Definitely suggesting to other friends. Dani deserves a raise

Danelle is awesome! Works hard and is always smiling. Keep up the good work :)

Dani was so helpful!!

Super clean and safe for my stuff in my unit!

Dani and Ari are great! Super friendly and very helpful.

Thanks Dani!

Because of the area thus establishment is in and because there is an extensive amount of crime this place gets an extremely bad rap. AND they have adjusted their rates accordingly because of all these things. My unit along with 11 other ones got broken into and they have been and continue trying to accommodate me because of what happened...!

Would have a 5 star rating but you not allowed 24hr access to your own personal belongings. Gate lock you out at 10pm every night.

Do not park anything of any value on their storage lot! I've had stuff ruined at a different Public Storage in another state, but I needed a place for my RV. They had an opening, rates were reasonable, and we're close to our new house. So I thought let's give it a try. 2 months in to renting there and I Was called by the front office and told that they think someone tried to break in to my trailer. As you can see, someone DID break into my trailer. The door is messed up and the window is busted and the inside of the trailer was totaled ransacked. Reached to the office on site, and was told to file a police report. I then reached out to the corporate office was sent and email several days later asking for basic info, some of which I had included in my first contact. Never heard back from corporate. Since I have removed my trailer, and it seems that there were other break-ins and thefts. Surprisingly there are no cameras on the storage lot. The day I cancelled rent they only had a thin little chain holding the gate shut. Public Storage does not care about your property. So don't keep it there.

Customer Service was great!

Great location and staff. This is my second time using this facility and since they've added the new units it's way better. They've added more cameras and bathrooms as well. The staff is great, very helpful. They even were able to help with a jump!

I've a very professional service at the public storage With a young lady name Ms. Alexus, she was very helpful, professional, understanding, and told the time to make sure that I was satisfied and happy with my decision with the size of the storage that'll work for me Keep up the great job Thank you Ms. Alexus😊 Mrs. Elaine D

Anthony was helpful today.

Anthony was so wonderful. Reached out to help as we were moving, and was very patient and kind with me and my movers. I’m very happy with the service I’ve received and I’m so thankful to have worked with someone as helpful as Anthony.

They keep things clean and cool, Anthony is very helpful and informative, I’d definitely recommend this facility to anyone

Anthony was super helpful. Brand new facility. Great price.

Anthony was great helping us get a storage unit.

Anthony was very personable and fixed us up.

How much does it cost to put a car in storage

Kept clean courteous staff and amazing security

Worked with Anthony at this location and is great and place is very secure.

I had a few questions lately about my storage. I found this man Anthony, he addressed my questions promptly, he took extra time out of his busy work day to help us. He awesome, actually everyone there is. This is a very clean, safe, establishment. Everything is done w care. It's very very nice, n friendly. Thank you all of u for keeping our stuff safe. Oh b4 I forget they have bathrooms on site they have wheelchair accessibility there's more than one gate insurance with codes only they're really really great here thank you again and the prices are also very reasonable

Thanks Anthony and James are the Best Ever.. Keep up the Good Work..

Awesome service! Anthony and Laurie took care of me and got me all set up!

Anthony was very helpful getting us into our unit.

Anthony was a huge help. Its not very often i meet someone as friendly and helpful as him.

Anthony stayed a little after 5 on a Sunday to let me in my storage that the key had been forgotten!

By far the cheapest storage option in the area. Indoor units are very nice and newly constructed, customer service was pretty good as well. they even have carts for you to use which were EXTREMELY helpful when moving in and will be when moving out. Cheapest is to reserve online.

Great Representive at public storage recommendations to all

I love! Very nice people work there. Answers any questions you may ask. They are very polite and the grounds are kept very clean. I really like that. : )

My mother passed away recently so my family was looking for storage for her belongings. I have a pretty strong history with public storage but renting the unit was a somewhat new experience. I was extremely impressed with the new construction and the cleanliness of the facility at this location. Lori the property manager has been a great deal of help!!!

1st the pros: it is cheap, it is the most affordable storage I found, and the building is brand new. the cons: Nothing is explained, like the doors are locked at 6pm and you can't even get into the place after 9pm. Basically I can only get my stuff during the hours that I am at work. When I asked about it, they said no good business takes place after 9pm, as if I was in the wrong for working late. Brand new elevator works 50% of the time. (all my things are on the 3rd floor). Its fun getting a dolly with too much to carry only to use the stairs 2/3 trips to this place. Look its cheap, and you get what you pay for, not much.

It is what the shappypic shows

Lori was incredibly friendly, helpful, quick, and thorough getting me into a space in about 15 minutes!!! Great storage unit move in, and a clean facility! The whole process was flawless from the first call to unloading boxes! This really helped put my mind at ease during my move out and in process. I highly recommend downtown Public Storage!!!

Very patient, helpful and knowledgeable of products. Excellent!

Hello to everyone who is working at this storage unit. Lori that works there rocks my problem that I had doing payment over line I messed up but Lori helped me out 3days with getting me to understand 👍🌹 what I didn't do right she is so friendly and I appreciate her so thanks Lori your awesome!!!!🙋🌹💯💯💯💯

Recently upgraded facilities with inside storage. Much nicer office. What I like is you can enter your code to enter and exit the facility without getting out of your car.

Nice, attentive service

Went to move in today and the keypad is broken. No sign stating that the pad is broken or when it may be fixed. Worker in building did not even give me the courtesy of coming out of the office to inform me of the outage. Tried to call from my car as it was raining. No answer. I went inside office and only got more rude from worker. Thanks for the not great customer service experience. Bush league at best.

Jasmine and Meghan are the best

Very great management and staff, plus clean facility!!!

Thanks Jasmine for good service!

Eletha has wonderful customer service and she is very professional.

Great customer service !!! Awesome rates and location would definitely recommend, they are building climate control units that will be available right next door!

Eletha was very helpful during my family's many last minute changes with switching storage units.

Jasmine is the most polite an was very helpful. My kids an i had a great experience. Thank u

I am worked here im fix the locals jajajajaj very nice

Meghan was a very Pleasant Person to work with we appreciate her warm Welcome and Professional Experience Thank You So Much 😊

Very friendly staff no problem with helping customers

Great group of people working here and I had CHEAP CHEAP MOVERS LLC move us in to this storage unit great job they did a great job..

Awesome experience!! Coming in from out of town and Meghan and Eva were incredibly helpful! Highly recommend this business As my experience was exceptional.

I am very satisfied with my experience. Meghan was very informative, and helpful. She made me feel welcomed. I'm glad I chose this location for my storage needs!

Great customer service

Great price. PUBLIC STORAGE!

Shanice was the best ever!!!!! she was very professional and polite. She explained everything to me and was very knowledgable. I was a little worried about the location and to make me feel even better she recommended another location because I was looking for more of and inside unit. Safe to say I got my unit and was very satisfied

Meghan & jasmine were the nicest gave us the best service possible!❤️ We made the best decision coming to this location!

Jada is very helpful and polite I’m grateful for the help. Thank you.

Jada was very helpful and very polite

Jada has been alot of help, understanding and amazing..Thanks Jada..

We have our truck in this public storage .. Ms Jada is a really nice lady we had an issue and she helped resolve it .. she’s such a pleasant person!

Jada n Jasmine was extremely helpful and caring to my situation

Hamton and wilson has the rudess mgr u can ever run across

I have tried calling customer service but kept being routed to the property manager. It took me 4 tries to finally speak with a person. My property raised my rent by $25 a month. When I asked about it, Jasmine, the women I spoke to, says the rate increase is a bulk increase to stay competitive. So I looked around. Every storage unit within a 10 mile radius was lower except for one. I found my new unit 5 miles away and for $42 a month cheaper. Same sized unit and I'll have 24 hour gate access, unlike this place. I'm not buying that "bulk rate hike to stay competitive" story. I think this is greed. So I will no longer be doing business with this greedy company.

Having not used a storage facility, I have to investigate one for my office. I wasn't sure what to expect, and needed to investigate the process and functionality. I was greeted with the best smiles and personalities of Meghan and & Jasmine. There's not reason to really shop around. It's close, clean and convenient. And they were funny and polite.

We were waited on by Meghan - she was awesome! Very helpful and knowledagble. Had a great smile and very personable. Would definitely recommend storing your things here!!

This is the worst storage facility you can possibly use. STAY AWAY!

Omg Jas was Amazing she made this experience so much better if you want great customer service this is the spot!!!

Krista was so sweet, she was intuitive and helped me with all of my needs ! Definitely deserves a raise . If I could give her 10 stars I would ! Definitely turned my terrible day into a decent one

The employee Meghan was very nice and helpful. She went out of her way to make it convenient for us. She was very nice and professional. The storage locker and office were clean and we are happy with our decision to rent there.

Great Service. Jasmine spent the time to look at a couple of units with me and understand my needs. I am happy with my choice and look forward to working with Jasmine and Meghan.

Too dann much for storage

Fine emptied out unit, got the $

I found a unit for a very good price, Meghan was extremely helpful. Overall great experience

Jasmine was incredibly kind, helpful, and knowledgeable during the check-in process for my storage unit. She was very courteous and went above and beyond to help me get a unit that worked well for me. Great customer service- I would highly recommend this location!

Meghan was so professional and suggesting she was awesome

Meghan I love you she needs a raise

Meghan is the best, i had a struggle and she helped me out a lot, if I had to refer I would refer her .

Jasmin and megan was great very nice ladies i will tell all my family and friends about this location

Jasmine and Meghan was very pleasant and helpful helping me look for a storage unit thanks ladies y'all rock I will recommend to family and I will be recommending to family and friends

Meghan and Jasmine where incredibly nice and helpful! They got me set up with everything I need without any stress. I definitely recommend this Public Storage!

I called here to get prices of the units and I just have to say meghan and jasmine were very helpful. Nicest people I’ve ever encountered over this type of thing.

Both Jasmine & Megan have awesome customer service

Jasmine is very nice and helpful with getting me the right storage for my needs. Thankyou

Jasmine was very helpful checked on my unit calling to confirm she was simply the best I appreciated her kindness and knowledge

Friendly management

Fast friendly help. Perfect sized small unit needed for short term rental. Take your own lock to save on having to buy a lock from them. Very friendly employee greeted us and helped us

Great service. Jasmine was very accommodating.

I appreciate the courtesy call today my unit was improperly locked .Jasmine expressed staff does lock checks everyday for customer's security. My wife was rushing yesterday and locked it wrong. Thank You, thumbs up on customer service.

Today I met Jasmine she was very nice and knows her job. Ashly was very polite and pleasant over the phone with my daughter storage concerns days ago.They both have great customer service skills, Thanks ladies.

Great staff and the service is excellent.

A gated business and good staff

Had a great experience with Ashley. Very polite and helpful! Very easy to set up and get moved in will definitely be suggesting to other to store belongings here!

Everyone need some extra space

Ashly had really great customer service and she really knows her job.

Great place. I was able to complete my registration and check in online minimising the paperwork needed to sign when I arrived. They have large variety of different sized units. And they run specials often. I do wish the insurance was optional. The cheapest plan is $10/11 a month. The facility gates close after 9pm and don't allow for entry until the next day.

This facility on 3rd street is very nice. It's a convenient location, the staff is very accommodating (especially Jasmine) and the facility is always clean. Thanks for providing a safe location for our storage needs.

I recently purchased a 5X10 storage unit at the S 3rd location. As soon as I reserved the unit over the phone. Jasmine called me right away and ensured me, she will be there to help. When I got there Ashley showed me the unit and she was very nice and very helpful and answered all my questions. Ashley went above and beyond to make sure I was satisfied with my purchase. Great team work and customer service from this Duo!

I was very pleased with the help i received from the lady who helped me.

Ashly has excellent customer service,patient, with a nice smile.She made the transfer to another unit smooth and very professional.

Ashly was a very good help at this storage toady.

They need to update their website to the actual storage inventory. I reserved a 10 x 15 online. Says this particular location had it. Not the case when I pulled up. They had one about to go on auction and one that had a narrow door so my item wouldn't fit. 3 stars goes for the helpful and friendly employee. She is a good example of customer service.

First time using public storage space today. Anthony was quick, direct and efficient. Feeling confident. Thanks for the help.

Anthony is a great help

Jasmine and Anthony were extremely helpful and made the process very easy for us!

Great staff, clean units. Thanks anthony!

Anthony knew all of his information and was very friendly and pleasant to work with!!

Anthony was very helpful! Fast and polite! I would definitely recommend

It's cool

Anthony was great when I was in the office trying to take care of business. He was very informative and patient.

Anthony is very nice an also very helpful

This was my first experience with using a public storage place and it was great. Jasmine that works there explained everything and made the experience very easy. I’m glad I chose this place

As a deployed military member, Public decided to raise my monthly rate 20% out of the blue and I obviously cannot move my stuff out since I'm 8000 miles away in the Middle East. Avoid them unless you want a notification of a rate increase 4.5 months into your agreement

MJ and Jasmine had great customer service and very pleasant. I would recommend them to anyone.

The lady's at public storage were awesome. Thank you so much Jasmine & Maryjane.

Excellent customer service. Christina answered all of my questions with enthusiasm. Will be back! 👍

Customer service is excellent and my unit was clean and indoor......LOVE LOVE LOVE

Property is great and Christina provided great service! Clean facilities with easy access to freeway.

Every time I go in I have a pleaseant visit. I’m greeted warmly by them most days. The units are clean and the grounds are well kept. They are so personable, and respectful. Good job!!!

Thank you Jamica and Christina for your amazing service. Walked in not knowing what I needed left with a unit and more thank you so much

Property Manager was very knowledgeable and customer oriented. Kudos to public storage for a quick and easy check in procedd

The property was clean, set it up really quickly, and Christina was great at helping in a fast and professional manner.

How much monthly cost

Great service. Clean

Great storage. Christina has amaaazing customer service. Ask for her when you call.

The women who work behind the desk are very pleasant, helpful, and great at getting things done in a timely matter. Very great atmosphere I always leave with a smile.

Christina has great customer service. She helped me figure out the best option for storing. Will refer to everyone

I came here after looking at another storage company. Coming here was the best thing I could have done. Christina and Jamica are great and I am happy to rent with them great place!

Walked in today for a storage unit and the two lady's where helpful and very informed about there units. Thu answered every question that I had with it being my first time renting a storage unit. Thank you lady's I will recommend this location

Christina and Jamica are great to work with. Will definitely recommend to friends and family. Great customer service. Alot of knowledge. Very respectful to the customers

Very friendly

Christina and Jamica are great. They know the customers by name and always are very nice

Christina and Jamaica are always pleasant when I come in and pay. They make me want to stay here even longer thank you for your service

When going to pay bill for aunt, jamica of wonderful costumer service to me and helped with my many asked questions. Will definitely be coming back again to expereince this service.

When i checked out a unit it was so easy. Jamica was the best worker I’ve seen here. She’s thorough. Professional and Polite. Thank you jamica!

Nice and clean.

Very friendly staff and Christina was extremely thorough explaining everything. Im glad that I chose this location to store my things and I would recommend this place to anyone.

Go to this location to store your things! This location was very friendly and also very professional! Very clean and very organized! Christina is awesome! This is the location you need to come to!

Mary Jane & Jamica were great. Nice doing business with. Thanks!

Ms Mary Jane was very friendly & knowledgeable as well as Ms Jamica. I felt very comfortable. Thanks for your services.

Christina and Jamica are great. They explained the process to me very well. I will recommend this location to anyone. They are great. The facility is clean and very secure.

Had an awesome time looking for my storage! The customer service was professional, friendly, and timely. Recommend this place for sure!

Christina was wonderful! She made the check-in process extremely easy. I couldn't be happier with my experience.

The service there is always amazing Christina and her new trainee Jamica always make my day.

Very helpful staff with large, affordable units. Highly recommend.

The girls there. Christina and Jamica were great and provided great service. They went over everything with me to make my experience great. I would highly recommend this company and this location. They made sure I was well informed on how to protect my stuff while I will be storing there.

Great service

Excellent personal, prompt, and friendly service. Thank you!

Clean, friendly staff. Easy to work with. Located near downtown St. Louis. Would recommend this storage place

I reserved a storage unit on a website which advertised that the first month would cost $1. The site advised that there was a $24 Administration Fee. When I went to move into the unit, Public Storage required me to purchase insurance. The cheapest insurance plan cost $11 per month. Then they refused to honor the $1 for the first month promotion advertised on the internet, even though I had spoken to an employee about it the day before. So they wanted $99 for the first month's rent on a 5 foot by 7 foot storage unit.

Great service and safe/secure storage!

Sometimes has vagrants inside. Generally good place for storage

Melissa is wonderful. She is knowledgeable and patient and takes the time to walk thru everything.

Christina was great she moved in a timely manner with an excellent attitude.

Very friendly. Excellent customer service. Kid friendly. Very clean. Great business. Love this place

Melissa was awsome with everything she explain & showed me everyrhing she was polite & has very good customer services skills & very nice thank you

I went in today and the ladies were so helpful and charming, their chemistry were so pleasant so fun to be around for such a short period of time

Christina and Melissa were great. They went thru the process and explained everything. I will recommend this location to anyone.

Christina is a real cool person.

Christina was very professional and have full I had a pleasant day being shown around the facility I will recommend you guys to come down here and store your stuff

Excellent service i recommend this this location to everyone melissa and Christian were so helpful and nice !!!!!!!

Christina and Melissa are the best. They always help the customers and the treat them with respect. They have helped me several times. Every time I come in they know who I am and I have seen it with other customers. I would highly recommend this location to anyone who needs stirage

Very polite and friendly. They went out of the way to make sure i the unit would work for my budget. Great price

Ok

Make sure you give the girls a hard time, they're great folks....the poor girls aren't allowed to listen to music so I feel sorry for them. I compare it to putting an animal in a cage in complete silence. Great service!

Friendly and great customer service!

Super Friendly and helpful

Nice clean units easy pay good customer service

Customer Service

Great help. Great people. Great experience. Easy as pie. Thank you.

I loved that fast quick service Christina was amazing at her job and helped me out so much!!!!

Great car storage location! And exceptional customer service

Family service adequate space location in a good place

Exceptional customer service so far. Very convenient location. Low rates and they also provide a great insurance coverage

Christina was great. New exactly what we needed. Nice location

I was very pleased with the service I received today from Nate and Melissa today. Very professional.

Staff is very professional and courteous. Christina and Nate were great. Very clean. Would recommend to all my family

Nate did an excellent job very professional and on point

I recently rented storage for my son who is moving. I was unsure, and concerned, about the size of the space. When I called the company I was told that one of their jobs was to help me select the most appropriately sized unit. I met with the manager, Christina, who provided me with an orientation to the facility and took me to the unit. She estimated the smaller unit would be sufficient for storage. I trusted her 13 years of experience and even though the facility could have made more by renting me a larger unit I selected the smaller to save my son money. Christina was correct and all items fit within the unit. She was very helpful and told me to call anytime. On the day of check-in I had some difficulty securely closing the door. I went to the office and a young man, Nate, came to the unit and helped with appropriately locking the unit. Later my son and I returned and attempted to move some items. In the process we caused the bed frame to extend beyond the door so it would not close. Again, I went back to the office and Nate once again came to the rescue. He said this was only a part of his job. I disagree; it was beyond my expectations of his job requirements. I am very satisfied with the facility, the employees, and the location and highly recommended this Public Storage.

Christina and Nate are awesome and took care of everything for me. Very nice!!

Very know legale and polite customer service!

Nate was great. Smooth and efficient check in. Very professional, knowledgeable and customer service oriented. All good so far and the location of this place is extremely convenient.

Nate very helpful.

Nate & christina where an apsolut pleasure and hilarious 😅

I went to this location to pay my monthly bill and was pleasantly surprised at how helpful the young lady was. She ( Christina ) assisted me in locating my account which is at a location in Arizona and recommended signing on for auto pay because of my heavy travel schedule. Because of her assistance and genuine concern for my situation, I will forever be a customer.

The employees at the desk are horribly mean, lazy and otherwise non-helpful. I would NEVER keep my stuff here again. I am stuck now trying to get my stuff out of there and don't do anything that they agree to. And it's dangerous. Christina is an absolute witch!

Great service from Christina and Jessics

I would recommend Public Storage to anyone looking to store they're personals and such. I would point any friends or family in the direction of Christina as she has excellent customer service and we plan to do business with her in the future if ever needed again. Keep up the good work! And thank you!

Nate Is A Very Nice Professional Associate He Took Care Of Business Well ... It Was a Fast Process and He Made Me Feel Safe And welcome To Store My Property There ... I See A Raise In His Future 😍

I highly recommend this place if you're looking for an affordable storage unit! Christina helped me, and she was very patient with all the questions I had. All in all she was very helpful and her customer service is top notch! Thank you Christina! 5/5 stars y'all.

Christina helped me with a lot. She was very kind and patient. I'd recommend this location to anyone looking for an affordable storage unit. Thanks again Christina!

Hi I had called and wanted to ask a few questions about a storage locker and some moveing supplies and the young lady that took care of me was a great help and answerd all of my questions and for that I'm100 present satisfied!!☺ Thank you for all your help Mrs Christina !!☺

Great Service! Super friendly and very helpful.

Service was great,and they were very helpful

Moving my son out of his dorm in St. Louis for the summer was stressful enough, and learning we didn't have enough room in the SUV to get everything back home to Memphis made it that much worse. Searching for a storage facility with the right space for our needs brought us to the S. Third location and Heather made it easy. Great service! Paperwork that could've been a hassle was a breeze and gave me one less thing to worry about.

I've been renting space here for months and I have never had any issues. The front desk is always polite. Today Justyn was extra nice making sure I got out quickly and answer all my questions and very informative.

i have rented there for over a year- they are very professional .me and my wife are always helped if needed-a very nice lady by the name of Heather was very nice and helpful -truly recommended especially right in the heart of downtown and soulard. thank you guys for everything

Heather the property manager greeted me promptly. Gave me a tour of the property and provided a genuine, professional customer service experience,She insured my unit was clean and informed me of all of information needed to maintain a hassle free rent stay. will recommend to any who in the future may need the service.

Good service thanks to Jacob and heather.

Jacob and jessica were awesome

3-4-16 On the door it clearly states that they go on break at 1:30p.m. But when i Arrived today at 1:25p.m. the door way locked and no one was around. Which I Think is very unprofessional because I could've just paid my storage and went on with my day. Instead I have to sit here and wait until they decide they want to come back from break. Very unprofessional!

I love it jacob was really nice and kind and i would come back thank u jacob

I went to the one on 3rd st and Devan was so nice and welcoming. Good customer sevice. Will definitely recommend to others.

the staff is always nice. Shaun was the associate that helped me. and I recently just met Jacob when I came to make a payment. awesome guys!

The staff here is exceptional. I receive great customer service every time I come in!

The Staff at this location is always friendly and very helpful. I have been a returning customer and have always been satisfied with public storage.

AJ was great helping me out thank you

i came in to ask about a unit for my basement junk and a.j. was a big help. i will be back around the first of the year to move in..

The experience was the best AJ needs more money

AJ was awesome

AJ did an amazing job!

Aj was the bomb, very kind a d patient! Love this place

I called to make a reservation and the lady was so helpful...and when i came to pay for my reservation the gentlemen was helpful and nice.. Great Place for storage!!

I called ahead to see if I could purchase a unit. They told me they had a unit they believed could store all of my belongings and it was only $1. When I got there I was greeted by a gentleman and he assisted me and walked me to the unit I put on hold. The unit itself would be too small for what I needed and I had told the gentleman that. He said he did not have any other units larger for the $1 special but he would check surrounding places for me. He found another location that had a unit that was larger for $1. He did not have to do this but he decided to help me out with out hesitation. If I ever have anyone that needs a storage location in St. Louis this will be the first place I recommend.

Rich was very helpful and polite. He educated me on the insurance and policies. He was very welcoming!!

Rich was very helpful and flexible. Had an emergency situation and alot of issues leading up to today but rich worked with me and for that I recommend this storage to anyone looking for a storage space. Not only that, but it didn't take but 10 minutes to get the key and the space. Thanks Rich!

AJ was great today.

Aj was a big help. Wonderful service, made sure all my needs were addressed

Richard and AJ were great to work with. I was a last minute renter and was called within 5 minutes of store opening on a Sunday to confirm my rental. Very friendly, knowledgeable about the facility, registration was fast and easy, and hard to beat a $200 unit with a $199 discount that first month. Have rented with public storage before and would rent again.

Aj was awesome big help

Courteous, professional, efficient and friendly service at a great price. Thanks a lot for the assistance today Richard

Rich is great to work with! Thanks

Richard was great! Very informative!

first class service, very happy with the customer service!! excellent crew and big probs to richard great job

rich is nice and informative. we are happy to have talked to him.

Fast good service I like my unit helpful advice