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Address

9030 Watson Road
St Louis, MO 63126

Phone

314-635-7525

314-635-7525

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

314-635-7525

314-635-7525

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 35/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 35/mo $46
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 43/mo $57
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • New

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  • Save Impression

    5'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 46/mo $62
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 46/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 46/mo $61
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 77/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $102
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 93/mo $124
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 109/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 109/mo $145
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 116/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 116/mo $154
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Parking 10'x25'
    • Uncovered parking
    $ 125/mo $166
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 127/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 127/mo $169
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 157/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 157/mo $210
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 165/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 165/mo $220
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 170/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 170/mo $226
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 266/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 266/mo $355
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 255)

December 6, 2023
Google Public Storage Wingo Chambers
Greedy garbage people crank up your storage fee constantly. A unit I started renting at 150 is now up to 439, and I have no recourse but to go to the hassle of moving. I wasn't even notified! *** FOLLOW-UP: Whatever member of "the team" this was forwarded to, with apparent great concern, did nothing at all to address the fact that my storage fee was hiked by nearly $100. Meanwhile, units just like mine are being advertised for $179 a month. You disgusting people are nothing but vampires.
October 22, 2023
Google Public Storage Karin Ransden
Heidi is a fantastic manager. She was able to answer my questions and get us in our new unit ASAP. I have been renting here almost six months. The building is always well maintained. The only thing is the rent can really jump after three months. So if you need it long term, pay several months in advance.
September 26, 2023
Google Public Storage Denise Kelley
Amanda, at this location is amazing. She's kind , efficient and knowledgeable. Thank Amanda for helping me and my daughter get settled. You need more like her.
September 11, 2023
Google Public Storage Vicky Howard
September 6, 2023
Google Public Storage Jazmine A
Kimi is a great property manager, great to deal with !! Clean and safe location.
April 18, 2023
Google Public Storage Lisa Bielicki
Megan was so helpful with answering all my questions and helping me rent my unit. Highly recommend!
April 9, 2023
Google Public Storage EZ Reviews (Mr. Review STL)
Nice place, people, and storage.
April 9, 2023
Google Public Storage Donny Shoes
Megan is great and has helped me out alot
April 1, 2023
Google Public Storage Brian Lange
Megan provided a great deal of the assistance in selecting and finalizing my rental.
March 28, 2023
Google Public Storage Mindy Morgan
Megan is sooo sweet and helpful. Always a kind face .
March 25, 2023
Google Public Storage Joseph Schulte
Megan was wonderful with helping me figure out my billing issue
March 8, 2023
Google Public Storage emily burch
March 6, 2023
Google Public Storage Marti Bockoff
Megan was great thanks for your service as always.
February 26, 2023
Google Public Storage Steven Proctor
Great service! Megan helped me update my reservation and lease to accommodate more space on the day of our move-in which saved us. We updated the lease on the computer and was in a new unit in 10 mins
February 22, 2023
Google Public Storage Jon Rose
Megan was a great help finalizing my storage unit and crediting my account for unused lock!
February 15, 2023
Google Public Storage Terry Hoelzer
Megan was great and helped me a lot
February 1, 2023
Google Public Storage Smoke G
Megan was a great help to me moving into my storage. Very professional and attentive.
January 15, 2023
Google Public Storage Danny Hughes
//: About average 👌 ..
January 14, 2023
Google Public Storage Tom Nishino
November 29, 2022
Google Public Storage Marie Sheel
This public storage is great. Super clean and I felt safe here even late at night. Megan was really nice and friendly when I checked out - which is very simple. I highly recommend this storage !
November 19, 2022
Google Public Storage Robin Ferretti
Easy working w Megan to find the right sized storage unit. She is so helpful and guided the process quickly. Thanks.
October 24, 2022
Google Public Storage Jane Padfield
Megan was amazing, great customer service, would recommend
October 7, 2022
Google Public Storage Adrian Prugar
After a short time they started price gouging. Raised the rent by $100 so now I just had to pay $280 + a $53 late fee so $333 for a 10'x15' unit. Wow great that leaves me with $30 for gas and food this week. This is pure GREED. I will be getting my stuff out of here and into my apartment as soon as I can afford to do so. I hope everyone wises up and chooses to store with good honest people charging a fair rate. If karma is a thing it's not smiling on you, shame, shame.
October 5, 2022
Google Public Storage Gerard Erbs
Megan. Job well done
October 3, 2022
Google Public Storage M Gross
Megan did me big favor that was much appreciated & always has a pleasant disposition
September 21, 2022
Google Public Storage H M Allen
Megan the new manager is absolutely wonderful. She should be recognized for being a devoted employee who provides OUTSTANDING CUSTOMER SERVICE. Megan is very friendly and welcomes you the minute you walk in the door. She keeps the facility very clean and immaculate. I have been a customer there for over 10 years and I would highly recommend this facility to anyone looking for storage needs. Please convey my thanks to Megan for being such a wonderful employee. It is the employees who make a company successful. Public Storage should be honored to have Megan working for them.
September 10, 2022
Google Public Storage Taen Prior
Megan was an excellent help. The process was quick and easy.10/10 would recommend
September 7, 2022
Google Public Storage Aniecia Jordan
Megan was awesome! She was very professional, knowledgeable, and pleasant. She made the rental process a breeze!
September 7, 2022
Google Public Storage Timothy Slazinik
Great place, Megan was super helpful
August 28, 2022
Google Public Storage Laura Gray
Thanks for your help Megan! Great customer service
August 27, 2022
Google Public Storage Angela Irwin
Megan was amazing and very helpful. Very smooth sale!
August 7, 2022
Google Public Storage Jessica Carter
Megan hooked me up!
August 2, 2022
Google Public Storage Christopher Ananda
Looked at a couple different storage units and even watched a video today! I walked in expecting a DIY tour but was blown away by the level of class and enthusiasm Megan added to my visit. I Definitely did not expect that level of customer service at a storage rental; and not just on site but before I even arrived while making the reservation whoever helped with booking was extremely thorough. Great company I am excited to be a brand new customer!
June 11, 2022
Google Public Storage Khayla Mclauchlin
Meagan was really helpful !
June 10, 2022
Google Public Storage Jeff Smith
Megan was great to work with! Knowledgeable about the prices and units. Great experience.
June 1, 2022
Google Public Storage mary louise brown
The staff at the Watson Rd. location is always excellent and Megan was particularly patient with my questions.
June 1, 2022
Google Public Storage Christina Mohler
Megan was very helpful in securing another unit for us!!!!! Very professional!!!
May 25, 2022
Google Public Storage denyce schoemehl
They were knowledgeable and very helpful with helping me pick out the right boxes for my needs. Meghan was the associate that helped me!
May 18, 2022
Google Public Storage Larry Wittmaier
Megan was great
April 16, 2022
Google Public Storage John Cusumano
April 14, 2022
Google Public Storage Anna Feltes
I just rented a storage unit from the Crestwood location on Watson, and I received excellent customer service there! Alexus was very friendly, greeting me with a smile right when I walked in. She was very professional, knowledgeable, and efficient while showing me the unit I ultimately ended up renting and while processing my rental agreement. Alexus is definitely an asset at the front desk for this facility!
April 10, 2022
Google Public Storage Allen Lair
Megan was extremely helpful today in helping me figure out an issue with rising cost on my unit. I would recommend this location just for her help alone. :)
April 5, 2022
Google Public Storage donna jarnagin
March 14, 2022
Google Public Storage Carole Vaporean
Megan was very friendly and helpful today when I called about my delayed payment. Usually, I am billed through autopay, but I had several chaotic things happening at once in my life that disrupted my payments. Megan called me back promptly, helped me resolve my billing problem and informed me that I had not reactivated autopay when I thought that I had. She also let me know that she goes around daily to check on all of the units, which made me feel even more confident about the service at Watson Road storage in Crestwood, Mo. I really appreciated her thorough assistance and, after renting at this storage facility for two years, I confidently recommend it. I gladly give them 5-stars.
March 2, 2022
Google Public Storage deb reilly
Meagan was wonderful!!
February 26, 2022
Google Public Storage Jason Keilwitz
Nice and easy to find and not crowded
February 7, 2022
Google Public Storage Jen Erickson
Megan was so nice, informative and helpful. My experience renting a space was so easy thanks to Megan's awesome customer service!
February 5, 2022
Google Public Storage Kelly Brown
Megan was very helpful and attentive!
February 3, 2022
Google Public Storage shawn khalil
Meagan was very helpful and made it very easy to secure a storage space. Highly recommend going to see Meagan if you're looking for a storage space
January 27, 2022
Google Public Storage douses
When I stop to get assistance on a storage unit at another location. A nice lady name Meagan at the Watson Rd location was very helpful and friendly.
January 11, 2022
Google Public Storage Andrew Staub
Stopped at this location to buy some boxes and needed advice and direction. Megan was helpful, friendly and showed a level of passion in her work that's rare to see. Great work Megan!
August 26, 2021
Google Public Storage Eli Counsell
August 12, 2021
Google Public Storage Rich Stanton
Extremely clean facility. Joel is an exemplary manager and recently helped me out a great deal. He definitely went above and beyond. Thank you, Joel!
July 27, 2021
Google Public Storage Ginny Roehl
May 31, 2021
Google Public Storage Saba Khalil
Excellent service and Joel was very helpful and courteous.
May 8, 2021
Google Public Storage Jackson Smith
This has been the best public storage i have been to.It was extremely clean the employees were very nice and helping,And the process was very quick.If you need a storage unit buy one from here!
January 11, 2021
Google Public Storage Dan Compton
Joel at the front desk went out of his way to help me with my locker. He even broke away from lunch to take care of me so I could get on my way. Way to go Joel, great customer service and appreciated!!!
November 1, 2020
Google Public Storage Shawn Burke
Dan, Ari, and James were great!!!
October 30, 2020
Google Public Storage Joe Bottani
Had an issue with our unit and district manager worked with us to get it resolved quickly and fairly.
March 12, 2020
Google Public Storage Sue Montgomery
Dani helped us get a storage unit and was excellent , in addition we had more questions about the unit itself, we dropped in and Joel couldn’t have been more knowledgeable and courteous.
March 7, 2020
Google Public Storage John Cook
Dani at the office was very helpful in renting me a unit
March 4, 2020
Google Public Storage Timothy Nummela
Dani just rented me a unit that fit my needs to perfection. I shopped around, a little, and couldn't find a better deal or space.
March 1, 2020
Google Public Storage Kimberly Powell
Danny rented me a unit! She’s awesome
March 1, 2020
Google Public Storage Chuck Platte
Great service and very helpful woman today. A+
February 23, 2020
Google Public Storage Patty Inso
new manager Danny she was great helped me find the products i would need to prevent issues I had with previous storage experiences.
February 22, 2020
Google Public Storage James Robertson jr
Dani did a great job, really made things easy and quick.
February 13, 2020
Google Public Storage Katherine Wilson
Aria was super helpful and attentive. She answered my questions and was knowledgeable about the site and services. The site was clean and secure.
January 20, 2020
Google Public Storage Maria Willis
Very clean and Ari was very friendly
January 8, 2020
Google Public Storage Mick Erickson
Clean space and friendly service.
December 27, 2019
Google Public Storage Chris Heisel
Great location, bring your own lock set up already to avoid paying 20 for theirs
December 3, 2019
Google Public Storage Amy Tempel
Very helpful and quickly got in! 1st day went well.
December 2, 2019
Google Public Storage Ryan Tache
We moved across the country and had a large shipping trailer that needed space to be parked while unloading it. We originally had a 10x10 storage unit but quickly found we needed twice the size. Ari was incredibly helpful through the whole process and helped us change from the smaller unit to a larger unit much closer to where our trailer was parked for easier unloading. Highly recommend and again, Ari was incredibly helpful though out our entire moving process! Thanks Ari!
December 2, 2019
Google Public Storage Sallie Burke
November 23, 2019
Google Public Storage Hannah & Victor Garcia
Great property and Ari was very helpful!
November 22, 2019
Google Public Storage Angela Burke
November 21, 2019
Google Public Storage Ashlea Villarreal
Reasonable prices on merchandise
November 20, 2019
Google Public Storage Kelsey Hinds
Clean facilities and excellent customer service during move-in.
October 16, 2019
Google Public Storage Cosmin Marian
October 12, 2019
Google Public Storage Thomas Graves
Nice place.
October 9, 2019
Google Public Storage can zhang
Good services and clean facilities. The property managers are great!
October 8, 2019
Google Public Storage Paul Husch
Very friendly service!
September 29, 2019
Google Public Storage Paul Flanagan
Great facility! Ari has always been super helpful and accommodating. Great rates, clean facilities, wonderful staff.
September 11, 2019
Google Public Storage Jess B
Heather C was super kind and really helpful when I asked her what I would need when moving into a new house. She went above and beyond my expectations!
September 10, 2019
Google Public Storage Tyler Pinkerton
I came in to buy some boxes for a future move to a new place and Heather saw me struggling to find the best boxes for the job and came to the rescue like the awesome employee she is.
September 2, 2019
Google Public Storage Lonna Vaughn
Great experience Aria displays great customer service!
August 29, 2019
Google Public Storage Megan Piel
The staff were great! I definitely recommend!
August 19, 2019
Google Public Storage Chris Vogt
Ari is your Best Asset - So good I purchased twice your product.
August 18, 2019
Google Public Storage Karen Geders
We can in about 45 minutes before closing regarding a reservation. We needed to change a few things. Ari was pleasant, polite, and knowledgeable regarding the property and everything about it. Would highly recommend!
August 18, 2019
Google Public Storage Vedrana Sedic
Great experience. Easy fast convenient, friendly service. Clean facility
August 8, 2019
Google Public Storage Arian Walden
Its a place to store your stuff. the staff is hardly there and difficult to get ahold of. the interior building smells, only has 2 functioning carts. my stuff has been tucked away a while. the bill keeps going up with no explanations..? but my stuff has always been safe there. dont expect 5 star service but i do trust them to keep my stuff safe.
July 19, 2019
Google Public Storage Darreyl DeBerry Jr
Came in asked about storages, and Ari helped me.
July 19, 2019
Google Public Storage Valerie Bird, GRI
Pleasure to do business with this office. Very friendly and extremely helpful.
July 19, 2019
Google Public Storage Debra Brading
I made my reservation online. Joel called me within an hour to see if I had any questions. In the conversation, I found out that I had reserved the wrong space. Joel was so nice and patient as I created a new reservation and then he cancelled the incorrect one for me. I am looking forward to temporarily storing my things at his location.
July 17, 2019
Google Public Storage Sarah Lowery
Dan offered great service. Thank you!
July 13, 2019
Google Public Storage Jeanne Vierse
Ari explained autopayment and everything else about renting storage unit that I was wondering about...she's a great listener and communicator...I feel confident about her competence in the service Public Storage provides.
June 30, 2019
Google Public Storage Wendy Berger
Great location - clean and secure
June 30, 2019
Google Public Storage James Barnes
Great management and facilities
June 30, 2019
Google Public Storage rob myers
June 30, 2019
Google Public Storage Madelyn Fears
Very clean. Fast service.
June 30, 2019
Google Public Storage BethAnn Bouchard
Clean, efficient. Courteous staff. Great experience.
June 30, 2019
Google Public Storage Void.Hunter 94
I was price checking for small units. Manager at location was very nice, showed the unit, & answered all my questions thoroughly
June 26, 2019
Google Public Storage Dorian Boscan
Excellent service, clean and truly helpful to the customers.
May 20, 2019
Google Public Storage George Betts
Good service , clean units, friendly staff, gated secure
May 13, 2019
Google Public Storage David Cook
Been very helpful! Love the $1 promotion!
May 12, 2019
Google Public Storage Jacob Glasgow
Ari was so helpful and happy to help me set up a unit! Even on mothers day! Great service and experience! Wow!
May 1, 2019
Google Public Storage David Groh
Great service, very clean space
May 1, 2019
Google Public Storage Kate Carlson
April 30, 2019
Google Public Storage Dr. John Moore
Public storage Watson is great! I’ve used them several times for family storage and they are great!
April 30, 2019
Google Public Storage Elizabeth Truss
Great Service. The district manager, Dan, was extremely helpful.
April 30, 2019
Google Public Storage Erin Cockrell
Very nice manager, quick process, clean facility. Would highly recommend.
April 29, 2019
Google Public Storage Charles Scott
Ari was great and extremely helpful.
April 16, 2019
Google Public Storage Jeff Wilson
Check in was easy. Faculty is clean and secure
April 16, 2019
Google Public Storage sandy wilson
They are very helpful in helping select the correct size unit for your needs and explain everything you need to know
March 31, 2019
Google Public Storage Rhonda Kottemann
Just checked in and everything was very easy. Ari is very helpful and friendly.
March 30, 2019
Google Public Storage samuel fears
Great service and clean location!
March 27, 2019
Google Public Storage Leah Muehlheausler
January 8, 2019
Google Public Storage Sheila Cova
Dan and Ari were great! Thank you for the service.
January 8, 2019
Google Public Storage Dave Law
November 30, 2018
Google Public Storage Abby Eisenhart
Location was very clean and the staff was helpful.
November 30, 2018
Google Public Storage Dylan Carter
Clean location. Great customer service! District Manager took care of my every need. Top notch company to do business with
November 13, 2018
Google Public Storage Carol Miesner
Very helpful in planning to declutter!
October 30, 2018
Google Public Storage Evan Driscoll
Place is always clean, always someone there to help you. Anthony was a big help today checking on my unit today.
October 20, 2018
Google Public Storage Brett L
Great service, explained everything in detail letting us know everything we needed to know. Jesse did his job very well. I appreciate the great customer service
September 15, 2018
Google Public Storage Sebo Lee
Jesse's the man!! Killer service @ great facility
September 15, 2018
Google Public Storage DeRon Wilson
Big thanks to Jesse for such wonderful service!
September 15, 2018
Google Public Storage jennifer winkeler
Jesse and Andrea have always been super helpful and thorough. They are very friendly. I’d recommend to friends.
August 27, 2018
Google Public Storage Margarita Vargas-Pierce
Great experience, clean, safe.
August 10, 2018
Google Public Storage Paul Rogers
Jessy was great at the front desk. We are very happy with Public Storage and have used you before. Outstanding company.
August 9, 2018
Google Public Storage Tamara Booker
Andrea was very helpful. i needed boxes for a move and she assisted with the selection and loading . Thanks Andrea!
July 19, 2018
Google Public Storage Julie Stein
Ari and the rest of the staff were always friendly and the place was always clean
July 12, 2018
Google Public Storage Jesi Hempstead
July 10, 2018
Google Public Storage Kelly Fredrickson
Andrea was very friendly and helpful when I stopped by to rent a storage unit for the first time. She took the time to show me around the facility. The property is very secure and well lit. I definitely feel safe moving stuff in alone. Very clean units and property with reasonable pricing. Highly recommend this place.
July 2, 2018
Google Public Storage Rothweil Tarrant
She was excellent and helped me with everything I needed.
July 1, 2018
Google Public Storage Tyra Gallagher
Very nice and easy service at this location!!!
June 30, 2018
Google Public Storage Caitlyn Fears
Very clean facility and friendly staff! Would definitely recommend!
May 2, 2018
Google Public Storage Ernest Hill
To the management of Public Storage located at 9030 Watson Rd. St. Louis, Mo. I would like to express my sincere thank you to your employee Andrea for her prompt consideration and positive resolve to my concerns. I would whole heartily recommend Public Storage in the future. Again; thank you.
April 29, 2018
Google Public Storage Jane Rain
This is a great facility. The staff is always friendly and prompt with service. The property is clean. Probably the best facility that I have used for storage.
April 4, 2018
Google Public Storage Brian Babcock
They are very friendly here. Andrea help me and your friend who are very difficult to please.
April 2, 2018
Google Public Storage Jen Balenti
Andrea has been great to work with !
March 27, 2018
Google Public Storage Larry LaBarge
Andrea did an awesome job, very professional and helpful!
March 14, 2018
Google Public Storage Rebbecca Eaker
Andrea was mire than helpful. She was certainly thorough and thoughtful with my senior ways. I needed repeating and she was patient and made sure I understood all. Thanks
March 13, 2018
Google Public Storage Gail Lawler
Excellent customer service, clean units, great location!
March 7, 2018
Google Public Storage Linda Muether
Andrea gave us incredible service! Highly recommend.
March 7, 2018
Google Public Storage Delayna Adams
I was going to rent at the huge shiny new storage place (Extra Space Storage) just a couple miles west f Public Storage on Watson but was 100% turned off by a very snotty customer service person when I asked simply if they match prices with Public Storage on exact units. She almost laughed as she explained how amazing their customer service was why they didn't need to match prices. I thought that was funny because since you normally are in and out of a storage facility without having much interaction with the staff, what counts most as far as their customer service is your initial contact with them which wasn't going very well at Extra Space. The person on the phone at Public Storage was much more courteous and happy to answer my questions and invited me over for a look. I was able to secure a price online for the unit that I wanted and that was less expensive than going to the store first. The agent at Public Storage discovered that I could actually get a bigger unit, a 10 x 15 for the price of the 10 x 10. Their facility is a little older, but other than a janky button that lets you out of the gate everything looked clean, nice and in working order. I was extremely happy with the size and location of my inside unit and they seem very easy to work with.
March 6, 2018
Google Public Storage Carolyn Bilzing
Andrea was great...very thorough...
March 6, 2018
Google Public Storage Brian Wilhite
Andrea was great to deal with!
March 5, 2018
Google Public Storage Linn Acree
Andrea was complete and thorough in her explanations. She showed us alternative spaces and guided us through signing up easily.
March 3, 2018
Google Public Storage JR Pruski
February 28, 2018
Google Public Storage Ellen Thorson
Andrea fixed in 5 minutes what no one else would fix😊
February 12, 2018
Google Public Storage Alicia Hulsey
Andrea was Fabulous!
February 12, 2018
Google Public Storage HFLB4
Great place!
January 28, 2018
Google Public Storage Knight of Solomon. com
Do not rent from here. They add on fees!
January 25, 2018
Google Public Storage Lisa Pieper
Andrea was and very helpful!
January 17, 2018
Google Public Storage mary wagner
Andrea was most helpful, explained everything thoroughly, made sure we understood, took me out to show me the storage, and then was willing to go with us again in the freezing cold once my husband arrived. This is the second time we have rented at this facility and have been pleased before, too.
December 30, 2017
Google Public Storage Alana Chavaux
December 29, 2017
Google Public Storage Denise Orth
Bryan was professional and friendly. He answered my questions easily. He also remembered me being here a couple weeks ago.
November 10, 2017
Google Public Storage Sarah Elhoffer
Do not...I repeat DO NOT (is bold type and italics an option here?!) rent space here or at any Public Storage location. If I could give negative stars I would. I rented a space for two months and it was the worst experience from the moment I walked into the office the first time. The staff is incompetent and clueless, and at times rude. The upper management group refuses to answer the phone but when forced to they do not properly address issues but instead ensure that they perpetuate. I have overpaid by nearly $150.00, which they refuse to refund to me and on top of that they sent me to collections. For what? For an account that reflects a zero balance but, again, is overpaid. No one seems to know anything, including why we were sent to collections for an account with no balance (they won't acknowledge the overpayment). But no one seems to want to do what's necessary to fix it, either, so we just keep getting passed around from person to person, none of whom answer the phone and when they finally do they just play dumb. The staff in the office isn't worth even talking to, because they literally know nothing more than how to show you where the units are and how to open the gate. Learn from our mistake: DO NOT RENT FROM PUBLIC STORAGE.
October 1, 2017
Google Public Storage Lucifer
The best customer service from Heather. She gets it right the first time every time
September 19, 2017
Google Public Storage johnny acidolphilus
The manager named Heather was excellent. Her customer service is second to none. She's highly knowledgeable and was able to help me out tremendously when I moved in and when I vacated. On a scale from 1-10 she is a 11. Truly a asset to the company. Thanks for all of your help Heather. 😀
September 17, 2017
Google Public Storage Marin W
As far as storage goes it's fine... but there were weeks when the gate was wide open and broken and the staff was quite rude one day.
August 26, 2017
Google Public Storage Madelyn Michaels
August 26, 2017
Google Public Storage Anuj Kadakia
August 8, 2017
Google Public Storage Rob Simonds
Public Storage attracted me cause it appears clean an professional . I was very happy with my questions and not getting something bigger than I need. Heather was very helpful and courteous. I definitely use Public Storage again and recommend it to my family
August 8, 2017
Google Public Storage Cris Taylor
My experience with Public Storage was a great one. I have always been skittish about using storage companies for my belongings, but this time the atomspehere made me feel excellent.Heather was very clear on what I would receive for my price and made very clear the terms and conditions. I can say I will reccomend this place to every one that I know who needs storage! Who says businessman or women can't be honest!
July 14, 2017
Google Public Storage Angie Graf
July 14, 2017
Google Public Storage Daniel Huitt
Excellent service thanks for the help
June 24, 2017
Google Public Storage karen kramer
property manager, Missy, was extremely helpful and knowledgeable. Got my entire transaction processed very quickly. She is an excellent representative.
June 5, 2017
Google Public Storage Wendy Nichols
The employee Heather is very friendly and knowledgeable.
May 17, 2017
Google Public Storage John Braun
Great HVAC!!!!
April 24, 2017
Google Public Storage ronny melo
Rashedi was amazing in helping me with my storage, really awesome and nice guy, without him my experience could've been worse. Overall great experience, would recommend to anyone
April 24, 2017
Google Public Storage Jonathan H
Rashedi was awesome! Took care of me and my family. Got things moved in and settled smoothly.
March 29, 2017
Google Public Storage Annie Masella
Service was excellent and facility is very clean.
March 25, 2017
Google Public Storage Valerie Smith
I recently moved and needed somewhere to store some things. This was my first experience with having to do this, so I had a lot of questions. Kirsten made the entire process easy. She was knowledgeable and very friendly.
March 24, 2017
Google Public Storage La Sìrene
Great customer service. one of the Cleanest properties I've seen. Walt was very helpful and answered all my questions with a smile.
February 8, 2017
Google Public Storage Cory F.
Expensive but it is what it is
January 16, 2017
Google Public Storage Alex Poertner
Nice helpful people that work there
January 16, 2017
Google Public Storage Amanda Gruver
It wasn't the closest location to me but a co-worker recommended it because the staff was super friendly and the prices were great. Co-worker was right: Jessica was very happy to help me with my extra belongings and the prices really were fantastic. It was definitely worth the extra drive!
January 16, 2017
Google Public Storage wigi wigi
I had a good experience here and Jessica is a sweet heart I would come back and I would recommend public storage to my friends and family
December 16, 2016
Google Public Storage Chasity Culton
I came to public storage to buy some boxes. Melissa was there and she was super friendly. She made deciding what I needed easy. Would defiantly recommend.
November 21, 2016
Google Public Storage Javier Torrijo
Went to this property for my storage needs and Jessica was very helpful! Thank you
October 21, 2016
Google Public Storage Bob Thorton
Helpful staff. Clean location. Best prices.
October 20, 2016
Google Public Storage Joan Lee
Best storage is have found so far. Very clean and Jessica was so friendly and professional. Cant wait to do business with them.
September 30, 2016
Google Public Storage Judy Bujnak
Great place to use.... friendly staff... Jessica is great and very helpful. Will recommend to friends.
September 20, 2016
Google Public Storage EvilPrimate
Very clean property and knowledgeable staff.
September 15, 2016
Google Public Storage Cindy Poertner
Jessica was a great help to me
August 8, 2016
Google Public Storage Ronald Kruse
Helpful cheerful little blonde girl named Jessica very willing to help me find EXACTLY what i needed. Best service for the price. This was at property number 07012. Very satisfied highly recommend to others.
August 7, 2016
Google Public Storage Richard Luhman
Nate, was fantastic!!!!!
July 17, 2016
Google Public Storage Billy Lell
Because they actually answer all your questions no matter how dumb it is. Great people to rent from!
July 11, 2016
Google Public Storage Anthony Miller
Nate did a great job!!!!
July 9, 2016
Google Public Storage Tori Tori
Nate was very friendly today when i walked in to get a storage unit. He is awesome. He explained everything to us and his service was the best! Thanks Nate for everything you did today!
June 25, 2016
Google Public Storage Mary Reissen
Excellent service.
June 16, 2016
Google Public Storage Kane DeMeyer
My girlfriend and I recently moved into a new house, and her being her she didn't like most of my stuff. I had to find some place quick, cheap, and easy to store my belongings. I called up and spoke with a lady named Christina and she helped me with everything I needed. Definitely will refer this to another friend. If you're reading this, thanks Christina!
June 16, 2016
Google Public Storage Jessica Higgins
I recently moved to a new apartment and I had a lot of extra furniture and appliances that I needed to store elsewhere until my boyfriend gets back from a job-related vacation to set up (I'm only a 5'2 girl, so carrying everything up those stairs would've been impossible). I decided to put my items in a storage locker, and called up to the facility. I was immediately welcomed my a cheerful voice through my cell phone. The woman on the line answered all of my many questions and was incredibly patient with me. I really enjoyed Christina's amazing service, and will recommend this location to all of my family and friends.
June 4, 2016
Google Public Storage Thomas Rodebaugh
Used this place for some storage while we sold our house. Everything went really smoothly, everything as advertised. Prices were good compared to other options.
May 17, 2016
Google Public Storage Timothy Concialdi
I had the best experience and service here !!☺ and the young lady that took care was so helpful and really new what she was doing !!☺ I think her name is Christina!!☺ thank you for all of your help and service !!☺ sincerely Tim Concialdi !!☺
May 2, 2016
Google Public Storage Kimberly Mcbride
Had a very pleasant experience with the manager Christina. She answered all my questions and was very thorough.
April 23, 2016
Google Public Storage Jerry Cole
I needed some questioned answered about my storage unit in Arizona and Kim and Christina were extremely helpful in answering my questions and explaining things to me. I find the employees at this company to be very helpful, but I would like to take this time to recognize and thank Kim and Christina specifically.
March 30, 2016
Google Public Storage Melissa Butler
Kim was very helpful
March 14, 2016
Google Public Storage Christopher Weis
Kim and her crew did a great job of finding the right solution during our family's move. The facility is very well maintained...
February 4, 2016
Google Public Storage ROBERT JOHNSON
Kim was very helpful and the property was clean. After looking at a lot of other storage sites here in St Louis, I found this to be best for the price.
January 27, 2016
Google Public Storage Brittany Clark
Kim is amazing at what she does and I will always come here as long as she is here.
December 13, 2015
Google Public Storage Alex G.
Everything was just fine at first, but then about 6 months later I get a notice about a large price increase...then another price increase about another 6 months later....I am now paying 40% more than when I first moved in. I am currently paying $50 a month more than the regular price. I am tempted to get a new unit, but it would be too much of a hassle to move everything. I am not happy with the large price increases. This place is fine for short term, but I wouldn't recommend this place if you are planning to store things for more than a few months.
December 3, 2015
Google Public Storage Heidi Straub
Have used this location multiple times for storage. Kim is very helpful and professional, the location and my unit are both very accessible, the facility is clean
December 1, 2015
Google Public Storage Craig Noe
Kim is amazing. She told me that if in reserve online I can take care of special promotions instead of walk in prices. I took,out my phone and reserved the unit I needed and took all of 15 minutes from walking in, reserving, touring and signing the contract. The place is clean and all the information is obvious but presented professionally. As my first storage rental this was an amazing experience and hope all public storage follow this location's lead
November 30, 2015
Google Public Storage Linda Haluska Saylor
Kim is always cheerful and does a super job!
November 6, 2015
Google Public Storage Larry Johnson
Kim is always very helpful and courteous. very professional and knowledgeable when I have a question. By far the best customer service in my opinion
November 6, 2015
Google Public Storage robin&lloyd Peal
Kim was very professional and friendly when i was keepin helping a mutual customer. Would recommend this facility for all your storage needs
October 24, 2015
Google Public Storage Eva Kirk
Kim the manager was very friendly and professional, she answered all my questions. I will definitely recommend this property to my friends for all their storage needs
October 24, 2015
Google Public Storage Mabel Simpson
I just want to thank Miss Veronica at Public Storage she was a great great help with me finding a storage space today very sweet person recommend to come to public storage and see Miss Veronica
October 24, 2015
Google Public Storage Rita Maloy
September 21, 2015
Google Public Storage Cindy Pharis
My husband found this location for storing our things after we cancelled a move suddenly. Kim worked with him really hard to make sure we got the size and price that worked for us. Additionally, the property met his high security concerns. We couldn't be happier -- and we thank Kim for her great service!!
September 4, 2015
Google Public Storage Leroy Campbell
I was making a delivery for a mutual customer and was having a few issues and the property manager Kim was very helpful and accomidating...Very clean facility, i would store here anytime
August 18, 2015
Google Public Storage Le Roy Hamann
This is the best run storage facility you could ask for!! It is extremely clean, well-lit, secure and well managed. Kim, the current manager, is amazing; any time I have a question or a concern she has been able to answer it, or resolve the problem quickly and effectively. ( If I weren't happy, I wouldn't still be here; I've been renting storage units here since 1999 ! )
August 11, 2015
Google Public Storage Kasey Strawbridge
Kim is very nice, helpful, knowledgable and efficient. The storage units are very clean and well kept, and the location offers a variety of options. This is by far the best storage location for miles around.
July 23, 2015
Google Public Storage R.K. Danis
There were several movers and family involved in this task and everyone commented on how proficient and friendly that they found Kim to be, my experience was the same. The facility is convenient and clean.
July 3, 2015
Google Public Storage paul ward
I have been a patron of this facility for nearly 5 years. Kim is always helpful knows everyone and is a professional. That is why Public Storage has my business.
June 29, 2015
Google Public Storage Robert Henrichs
When I rented my first storage unit I was very concerned that I would be able to rent a unit. A number of people were coming with a truck from the area where I used to live in Jackson, Missouri. Kim was the person there on that Saturday morning and she made me feel very welcome and important to be renting a unit there. In fact, I needed two units. The place is very clean and seems to be very efficiently managed. When I went there to get things out of my unit, when I bumped into her she was always friendly and remembered who I was and where I was from. It makes a person feel good to be so recognized. Also, when I checked out of one of my two units today Rita was friendly and very helpful. I would recommend Pubic Storage to anyone.
May 20, 2015
Google Public Storage Brian Roberds
Got boxes at this location and Kim was very polite and helpful
April 17, 2015
Google Public Storage Richard Leonard
All I can say is WOW! This is how customer service should be everywhere! I run a business and can only hope my employees are as friendly and helpful as Kim and the rest of the staff at the Watson Road location. I left a different storage company and am kicking myself for not leaving it sooner!! This location is very convenient and clean. We rented a large a climate controlled unit and Kim was fantastic thru the entire process. Best storage location ever!!!!!!!
April 17, 2015
Google Public Storage Dan Jente
What a fantastic experience!! Kim helped us rent our unit and she was extremely helpful, friendly and knowledgeable. The entire renting experience was extremely smooth and easy. Everything was explained perfectly and Kim made it all easy to understand. Also, this location is the cleanest storage facilities that I have ever been too. Highly recommended!!! A+++++++++
March 26, 2015
Google Public Storage Larry Voss
In a world where customer service is dead Kim gives me hope. She is not only friendly and knowledgeable but she has the gift of being able to listen to what we need and do her best to comply. I have had experience with other storage facilities and Kim's location is the best we have ever had. Hands Down. Rent from Kim and you will not be sorry.
March 26, 2015
Google Public Storage Deb Voss
Kim was so helpful that I wanted to move in and live there instead of my condo complex. She makes my life easier everytime I see her. Thank you so much Kim!!!!
February 28, 2015
Google Public Storage Joe Barzilai
Simple to use and great service. Kim was a great help getting me set up and closed out. Great deals on boxes and supplies too. Made my two part move easy.
January 16, 2015
Google Public Storage James marshall
Sarah was very informative and made the process quick and easy.
January 2, 2015
Google Public Storage LeRoy Nooter
Kim was very helpful and friendly. I would recommend the Watson Road facility.
December 31, 2014
Google Public Storage James O'Keefe
Kim provides excellent service; storage unit clean. All-around great experience at this location. Thanks Kim!
December 31, 2014
Google Public Storage Fernando Fimbres
Outstanding Service and location! Kim and Shannon were outstanding!!! We are a local business needing more storage and this was the place we chose out of many in the surrounding area!!!!! Thank you again Kim!
December 14, 2014
Google Public Storage Neil Mitchell
Great information from the manager there. Kim was very knowledgable and helpful.
December 12, 2014
Google Public Storage Jason Briggs
Kim, the manager, was quite helpful and professional. Overall a very good experience.
November 22, 2014
Google Public Storage Meaghan Effan
Everything is clean, the staff are friendly. I like the security of the gate to enter the storage area.
October 6, 2014
Google Public Storage Cindy Kaetzel
i have been with this property for the last two months and have been very happy! The ease of the online renting and the first visit with walt, all the way to current assistance I have had with kim. If i got in a situation, I would know who to come to. Thank you Walt and Kim
October 5, 2014
Google Public Storage Grace S.
Kim and Shannon must have been sent from heaven. They helped me in so many ways. They genuinely care about their customers. A rare trait these days.
October 4, 2014
Google Public Storage Monica Hente
Kim was very helpful and patient with all my questions
September 30, 2014
Google Public Storage John Lynch
Long time renter (probably too long) but with assisting elderly parents and relatives I have had the opportunity to use climate controlled and non-climate units. And in a pinch was set up with additional unit with minimal paper work, staff always available when needed. Great secure location with easy access. Also never an issue with a blocked drive, layout made it easy to have cars(s) right outside and other patrons very courteous - it was surprising how large a truck can be and still get in and out with ease.
September 17, 2014
Google Public Storage Mike Quinlan
Kim the property manager was very helpful. The property was neat and clean.
August 28, 2014
Google Public Storage Robert Depelheuer
I have used this facility for several years to store important items of mine. Kim, the manager, at the Watson Rd. Public Storage facility, has always been helpful, courteous and accommodating of all my requests. I would highly recommend future rentals at this facility.
August 20, 2014
Google Public Storage Rosanne Stein
Kim has always been extremely helpful when I have been to the office. She us very friendly and knowledgeable. Great asset to your company
August 13, 2014
Public Storage Cindy Kaetzel
I am using this facility for the next month are so while my house is being restored due to a fire. There check in process was seamless!! I reserved my space online, then came in at my leisure(before the check in date, of course) to finish the paperwork. I worked with Shannon and Walt. They checked in with me a couple of times and then today he walked me to the unit and helped me make sure I had the right size. The place was very clean, everything explained in detail.
July 9, 2014
Google Public Storage Matheo Pisciotta
I am from Brooklyn and I stopped in at the Public Storage to purchase some shipping supplies. I can not say enough about the help I received from Shannon she was absolutely fantastic! Her customer service went well beyond I could have possibly hoped for and even though I do not usually write reviews I just had to announce how wonderful she was. She was knowledgeable, courteous and beyond beyond helpful.
June 6, 2014
Google Public Storage Rachael LaRock
This facility is clean, the employee Walt who showed me around was courteous, and we are very pleased with the storage unit we rented. The hours are a little short, ending around 5-6pm depending on the day, and that is frustrating, but other than that we are very happy with our rental.
June 1, 2014
Google Public Storage Sheri Stein
The staff has always been professional and helpful. The property is clean and I feel very safe when I am in my storage unit.
May 31, 2014
Google Public Storage Cindy Crites
Went in to buy a few things and Kim was extremely helpful!! I will deff come back
May 31, 2014
Google Public Storage Nanette Merkel
Kim is terrific. Very customer friendly.
May 31, 2014
Google Public Storage steve crangle
Very clean and professionally run facility. I'm always amazed at upkeep and appearance of the property as was as the courteous service. We always drive away assured our belongings are well protected and safe. Would definitely recommend.
May 31, 2014
Google Public Storage Jeff Reul
Kim and her staff do an outstanding job! They are courteous, patient, friendly, and very cooperative with the ridiculous demands I put on them. Kim even helped me get a late fee waived from my account when I was a day late making my payment-for something I did. I got the days mixed up and Kim was most grateful to assist me in that way. The property is clean and I felt very safe there-at all times in the days and nights. I would recommend anyone use this facility and if I never need extra storage one day, I know where I'm going!
May 31, 2014
Google Public Storage M Faulhaber
I had a great experience at Public Storage Watson location. Kim was incredibly welcoming and walked me through the entire process. My storage unit was incredibly clean, as if it had never been used. All of my questions were answered and I left confident that my belongings would remain safe and sound. I also appreciate that there is not a minimum monthly rental requirement. I can simply rent for a month while my family tries to sell our home. We have many extra pieces of furniture that we need to store for a month or two.
May 30, 2014
Google Public Storage Rebecca Stillman
Have always been treated with courtesy and respect. Kim the manager even greets me by name when I come in, is always happy to answer questions I have and even called me when I accidentally didn't shut my unit all the way when I locked it.
May 25, 2014
Google Public Storage Kelly Brock
I was shopping for moving supplies and found public storage. I stopped in the store at Watson Rd. and was pleasantly surprised at the service that Kim provided. Not only did she provide exceptional customer service but even helped carry my items to the car.. Kuddos
May 21, 2014
Google Public Storage Chad Hackworth
Best storage around for the money friendly customer service and my property stays safe with a gated lot Kim is awesome talk to her she will take good Care of u
May 6, 2014
Google Public Storage Janet Wickey
Kim gave us the absolute best customer service ever. 5 Star for sure!
April 13, 2014
Google Public Storage Andy Garrison
I recently rented a unit at the Public Storage on Watson Rd. and the experience has been a great one. I ended up needing a larger unit than expected and Kim went out of her way by staying late for my arrival and saving me money on the unit!!! This property is clean and has easy access as well. Great job Kim and THANK YOU!
March 9, 2014
Google Public Storage Julie Webb
I needed packing materials for my Aunt Sissys' move. Kim had just helped her sister move, and had great packing suggestions for us. She was exactly correct about all the packing needs. She was so helpful, and even carried the boxes etc to my car.
March 6, 2014
Google Public Storage JoAnn Torry
Was in this area recently and saw Public Storage. Saw on TV that they sell boxes and stuff so I decided to stop. Spoke to a very pleasant and knowledgeable young lady named Kim who helped me tremendously with the supplies I needed. Will definitely tell of my experience with this young lady who was very helpful. Also I did like the boxes and wrapping stuff.
December 18, 2013
Google Public Storage d Prieto
I rented a public storage from the watson location.Kim the property manager was absolutly amazing she walked me through the whole process with a breeze and walt showed me my unit another awesome experience.I highly recommend this place the costumer service was amazing you will be very happy with your decision
December 7, 2013
Google Public Storage Mark Kraft
To sum my experience in one phrase: The best possible customer service in this industry! Not long ago my father passed away and as a result my family and I had to down size my mother’s house very quickly. We suddenly found ourselves with a need for storage. We made several calls around town and checked out a few places and we decided to go with Public Storage in Crestwood Mo. based on their friendly staff, clean facilities, and great location, the best we had come across in town, by far. Kim and her staff could not have been more accommodating as our transition was one that had to be accomplished in a very short time. We were very impressed with the level of service and knowledge provided as we were in need of a variety of packing material and storage boxes. Kim and her staff were able to effectively show us the correct items my family and I needed to make our move to the unit easy as can be. We were so impressed with Public Storage facilitating my mother’s needs that I moved items into an additional unit for myself as well. Not only that but Kim and her friendly staff exceeded our expiations and were able to find a unit for my sister at another location across town that was closer to her. Since our move into the Crestwood Public Storage Kim, and her staff have been very outgoing and upbeat each time we come in to ask question, make bill payments, or just by waving hello as they patrol the facility. This really reaffirms our confidence that our items are kept safe in a well maintained facility. It is easy to tell that Kim loves her job and cares about her customers. This kind of personal customer service is a rare thing to find in this fast paced modern world. I am truly grateful to Kim at Crestwood Public Storage, for giving me the peace of mind, that we have chosen the right spot to store my family’s memories.