Jennifer was very helpful and made the whole process easy to understand.
Jennifer is awesome and very helpful
Kim has truly been an asset to this storage facility. Not only does she bring a smile and a warm welcome she has been looking after the property so the robberies have stopped. Makes me feel much better about having my things there. This company truly needs more ppl like Kim.
Kim was great ! She handled everything I needed and had it done super fast also explained things very well. !!! Very pleased
Staff, here is fantastic. We love this facility.
Ms.Kim is awesome ,very knowledgeable and kind update. Today ms.Kim and I discovered my items that I had for the previous unit was not big enough so she worked with me to find a new unit that was fittable for my items. She’s really a rockstar.
She was great. Thanks Kim..
Me Kim was a delight and very helpful with my storage unit.
Kim was the best! She helped with everything I needed and was very kind.
Kim is excellent to work with great service
Kim is a wonderful worker and worked miracles for me when I needed help
New property manager Kim got the job done!! Quick professional service. Thank you!
Angel was most amazingly nice and helped me out with all my questions!
Jennifer is very helpful & knowledgeable. She made it very easy to get a unit
Angel went above and beyond
Nikki was the best public storage employee that I have dealt with in my 3 times of using your services. Very friendly and professional and knowledgeable. I will never use any other facilities but this one again. Great job.
We had a storage unit on 42nd Street in Independence, MO for a short period of time. Our experience was wonderful! Our unit was clean, secure, had very easy access, and at a convenient location for us. The employees were very helpful. If ever needed again, we will definitely use Public Storage.
Angel was very nice and professional!!
I took advantage of the free month and free lock. I was in an emergency situation and needed quick storage. It was a relief to only pay 26$ for the 2 weeks I needed to store my belongings. Angel helped check me in and Jennifer helped ch3ck me out! Both deserve a nomination 👏 for job done well. They were a blessing coming and going.
Angel was so kind and helpful!! Great experience!
Angel is friendly and resourseful!
Angel was so nice and helpful!
I had a storage unit that was rusted and I wasn't able to close it and lock it. I highly recommend having WD-40 with you. Angel called the next day and let me about it so she did everything she could to make sure I was able to have a functioning lock. I came to help her. They've been good to me so far
Christi is awesome and extremely helpful. Thank you so much.
Angel was great helping me out on my unit and new bill
Angel was a wonderful person to work with today! Was very kind and helpful and made the whole process so much easier!!!
2700 m 291 frontage rd independence mo angel did a great job
Angel was awesome! We nice lady!
Came to rent a storage unit and Angel was amazing with the help.
Was helped by two lovely ladies. Definitely recommend!!! Very helpful and friendly.
Sherry is absolutely the best. She is available, kind, and on it! I moved to Denver and she went out of her way assisting me with getting my belongings, excellent communication, and just being a good human. Rates were fabulous and superb customer service! I could do everything from the Public Storage app. Highly recommend! Thank you for being so wonderful Sherry, I greatly appreciate you!
Ms Sherry absolutely best Customer service highly recommend! :)
Woop woop Jennifer was very informative and really had good tips for the storage units. Really impressed
Jennifer was very helpful and great at breaking everything down to the tea.
Great experience, was a pleasure doing business! Such a nice lady! Jennifer*
We had such a positive experience and were able to get a good deal on a storage unit. Thanks to Jennifer at the front desk we got to see the unit and she was very helpful. Highly recommend coming here for your storage needs :)
The property manager was awesome Jennifer
Jennifer was very helpful after we bought a storage unit on auction the process was very easy and fast compared to other places five stars from us
Jennifer muy contenta con su trabajo a pesar que no hablamos su idioma hizo roto lo posible por arreglar la cotización
Jennifer was amazing! Always book through her the call centers don’t know as much about the units and property! She was so helpful in getting me the correct unit! Thank you so much public storage!
Shawna went above and beyond to help me when I needed it the most, She is really caring and great at her job! She is my absolute favorite from Public Storage! She's also hoooooooooot! Which is complete bonus!
Aaron and Jennifer were amazing staff members saving my day🙂🙂🙂
Aaron and Adam were amazing and super helpful they are great
Lady at the front desk Shawna did a splendid job with getting me a unit today. Quick and fast service
Thank you Jennifer. Very helpful when I lost my code!!!
Thank you shawna for all the help yesterday. We really appreciate it.
Thank you Shawna for all the help and being very nice about everything.
Jennifer was very helpful and explained everything in detail. Great customer service experience.
Jennifer was a sweet heart she made everything understandable.... Good staff
Lady at the front desk Shawna did a splendid job with getting me a unit today. Quick and fast service
Great customer service ! She was so nice helped me at the very last minute and was very kind about it I had a horrible week and she brightened up my day need more people like her in this world ! Thank you so much Jennifer !
Jennifer provided amazing service in a fast amount of time
Aaron was great!! The most help ive had here and stopped me from not using public storage again. Glad i called today and got
Him!
The best place to store your things Arron on 291 public storage is awesome the most professional and polite would definitely use agian
Jennifer R property manager at public storage in independence. Missouri have been a great addition. In my personal opinion, public storage needs more great managers like her.
Jennifer was very helpful and courteous
Jennifer at the front desk is amazing at what she does. A1 customer services. Thank you for helping me and my wife when needing a storage unit.
Jennifer at the front desk was very helpful. She gave good details on how the storage units were setup and how to access them.
Jennifer R went out if her way and helped me with unfortunate situation and has empathy for the uncontrollable. Good people good place. !
It was very, very clean and everybody was very, very helpful. Especially Jennifer. She was very kind and knew all the answers. Thank you
The manager Jennifer S is the most amazing person! Best place to store your belongings with the best service possible anywhere.
Still the best 3 months out! Thank you to manager Jennifer S.
Would recommend this location and first and foremost site manager Jennifer to all my family and friends.
Great customer service and excellent staff. Jennifer S was great in helping me with getting my mother's storage unit to me when she passed. Very appreciated! 😊
Jennifer S… SUPER HELPFUL!!!
Jennifer Stone at the front desk has been a great help to me. She has help me to get to get 2 storage units at this location. I definitely will recommend her for your help and needs!
Jennifer was very nice and explanatory/showed the unit and explained in depth the due dates and poss late fees assessed and when they would post. Thank you Stacey bumgardned
Katherine at Public Storage was not only VERY knowledgeable about the process of securing me a rental unit, she was very friendly and professional.
They are very lucky to have an employee like Katherine representing thier operation.
The whole process was painless, smooth, and informative.
Cheers!
Jim
Fixed the entrance door (closest to the office) since my last visit, and also both of the main gates don't have any gaps in between either. So a little more secure.
Due to a particularly hectic period I opened a 5x10 online and then let my account lapse without occupying the space. The attendant was outstanding working with me and helping me to realize I actually needed a 10x10. She was so patient and terrific. I so appreciate her help. Keeper!
Katherine is amazing and beautiful!!!! Thank you for all of your help!!!
Great customer service Katherine was the lady's name she was very helpful
New staff is good. Thank you for making a change where needed. I feel a lot safer keeping my stuff here now. Had very unpleasant experience before that cost me several hours and several dollar$.
Jennifer made my move out day a breaze. Thank you
Friendly Staff, and great location
Great rates, quick and easy access. Highly recommend for your storage needs.
I got most of my stuff in. Good/fair pricing. Quite the hill lol
Very reasonable rates. Only thing I was displeased with, was the amount of brown recluse spiders that were waiting in the unit for me when it was time to empty. I understand there isn’t a whole lot they can do, but do something please.
Public storage is where you wanna put your 🏠 up Katherine was a big help to me Thx Kath
Good. Place needs to Be A lil cheaper