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Address

1404 E Big Beaver Road
Troy, MI 48083

Phone

248-602-0567

248-602-0567

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

248-602-0567

248-602-0567

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 19/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 19 /mo $ 25
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 20 /mo $ 27
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 36 /mo $ 48
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 37/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

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    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 47 /mo $ 62
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 68 /mo $ 90
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 71/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 71 /mo $ 94
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 86 /mo $ 114
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 93/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 93 /mo $ 124
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x10'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 98 /mo $ 130
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 115/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 115 /mo $ 153
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
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    10'x10'
    Online only price
    $ 116/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 116 /mo $ 154
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 121/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 121 /mo $ 161
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 133/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 133 /mo $ 177
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 143/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 143 /mo $ 191
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 152/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 152 /mo $ 203
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 153/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 153 /mo $ 204
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 470)

September 26, 2024
Google Public Storage Elizabeth Searle
Teri is amazing! Was unsure of what we were doing and she took the time to walk us through the process. Professional, took the time to ensure we understood what we needed to do. A wonderful experience during a "chaotic" time for us. Thank you Teri - the world could use more people like you!
September 19, 2024
Google Public Storage Souad Elshafei
Teri is amazing helper and her Hospitality is above great … I saw her with Soso other client as she is one of the best great hard working I have ever meet and U saw her social skills with all the corners as well . She is excellent and I’ll looking forward to always work with her .
September 11, 2024
Google Public Storage Rahul vignesh Sekar
I would give 0 stars if I could. A water leak completely ruined a lot of my belongings, and it's been TWO months with no response from their insurance company (Orange Door Insurance). Despite submitting all the damage photos, they’re ignoring my emails and calls. How on earth does this place have a 4.7-star rating?! On top of that, I was forced to buy a $20 lock from them without any option. I am beyond frustrated—this has been the WORST self-storage experience ever. DO NOT go here!
September 10, 2024
Google Public Storage Jaavon Kuykindall
The speed and attention I received in acquiring my storage space was excellent. Teri was brilliant. Thanks Teri.
August 7, 2024
Google Public Storage Tom Dajnowicz
August 7, 2024
Google Public Storage Jason Copley
August 3, 2024
Google Public Storage Ellen Fukuzawa
This facility is very personably and clean! Teri was SO helpful in keeping an eye out for the unit size I needed. She followed up weekly and was always such a pleasure to speak with!
July 29, 2024
Google Public Storage Julia Wilkinson
Terri was extremely helpful & friendly, I love renting from this location.
July 20, 2024
Google Public Storage Mary Dimech
Great and inexpensive storage . Great staff. A must rent here.
July 13, 2024
Google Public Storage Kevin O'Hora
Teri was most helpful in the checkin process. Very courteous and professional
July 9, 2024
Google Public Storage Marlo Esser
Teri was very helpful!!
July 8, 2024
Google Public Storage Fadi Elali
My Experience at Public Storage could have not gone better here dealing with Teri she made the whole purchase effortless and affordable. Thank you!
July 3, 2024
Google Public Storage Polly Tsang
Terri did a great job ! Good service and good smile !😘
July 3, 2024
Google Public Storage Antonio Schmidt
Teri was amazing with helping me choose a storage unit. I definitely recommend this location.
June 22, 2024
Google Public Storage Andrea
Teri was very instrumental in helping me resolve a matter at your facility. She was pleasant and informative. I enjoyed her customer service. It was a pleasure doing business with her.
June 18, 2024
Google Public Storage Yvette Pinckney
Ms. Teri & Ms. Simone on Chicago helped me choose the right size storage. Team work made my dream work! Thank you both.
June 12, 2024
Google Public Storage Pietra Pincinato
Teri was fantastic, very helpful and extremely nice!
June 12, 2024
Google Public Storage Alton Coleman
Teri has given excellent service been very helpful and would recommend to my friends.
June 12, 2024
Google Public Storage Jan Jan
Teri was wonderful and pleasant.
June 3, 2024
Google Public Storage Ken Eads
How do they get a 4.7 rating!! $1 for the first month is actually $50+tax for lock $19/$1 first month and $30 admin fees THEN after a few months they can raise the rate to whatever they want based on section 2 paragraph 2 of the scam contract!where they can raise your rent without notice. Mine jumped from $27 to $46. Stay clear from this scam of a company!!!
June 2, 2024
Google Public Storage Maria S
I have been with Public Storage (at various locations) for quite a few years now, and while most of the people that work there are nice, Teri at this location is super helpful and friendly, and is guaranteed to put a smile on your face. She had answers to every question I had, and suggestions for how to make things better. Thank you Teri!
June 2, 2024
Google Public Storage Harvey Sevilleno
She very helpful and very kind and good customer services.
May 30, 2024
Google Public Storage MARK MARTIN
Very efficient and effective service. The clerk, Teri, was congenial, courteous and a pleasure to work with. Definitely a 5 star experience!
May 28, 2024
Google Public Storage Ayat Mohammed-Ridha
I was a new client at the Public Storage on Big Beaver in Troy, where I had met Teri. She was extremely nice and helpful! I had a very pleasant experience with her. She was very helpful and understanding of my concerns. If you need good storage and excellent, convenient service, I highly recommend specifically asking for Teri.”
May 26, 2024
Google Public Storage Rahul Vignesh
These guys are such a cheat. They made me pay $20 extra dollars to use their lock when they promised that I can return that lock and get back my money. But, when I arrived at the unit, I saw that I have to use that lock they provided to secure my unit. When I asked the manager for a discount, they refuted saying that I can't get a discount and I have to pay for it anyways. Frustrated with this experience. I will make sure none of my friends ever do business with these guys.
May 23, 2024
Google Public Storage Nomercy Fitness
Teri has been a great help for me. Very good with explaining everything and helping me understand what I need to take care of. Very respectful and professional. Thank you
May 12, 2024
Google Public Storage Jerilynn Chambliss
I changed my review do to Teri did take care of the paperwork I needed. She also stated that she contacted her DM about my issue to get resolve.
May 6, 2024
Google Public Storage Dempster Tom
The public storage on Big Beaver is conveniently located. I’ve needed assistance from the office on a few occasions. Teri has been extremely helpful in responding to my requests!
April 29, 2024
Google Public Storage Sue K
This facility is absolutely the best! It is clean, easy to access, and has great hours. I had several phone calls with Teri (I hope I spelled that right) before we reserved our space. I had a lot of questions (some were dumb ones lol) and she was helpful and kind and patient, and we even shared a few giggles. On the day of move in, Teri was there, as well as Rochelle, and they were both great! Finished everything up in no time! Highly recommend!!
April 18, 2024
Google Public Storage Kali Nandi
Teri and Nichole were so kind and helpful to me today AND they answered the phones for multiple calls which ALWAYS a win! I have been a customer for years and Teri is always top notch!
April 18, 2024
Google Public Storage Peter B
Terry was very helpful to fix my issue quickly. Great customer service!
April 15, 2024
Google Public Storage Safia Malik
Teri and Nicole gave me perfect customer service.
April 11, 2024
Google Public Storage Fabio Lima
Great storage facility. The lady in the front desk (Teri) was wonderful!
March 19, 2024
Google Public Storage Sally Thomas
Teri was great!!!:) Very friendly & helpful. Enjoyable working with her. Thank you, Teri.
March 15, 2024
Google Public Storage Joseph Lopez
Terry is awesome and really helped with our company moving from one unit to another! Thank you!!!
February 26, 2024
Google Public Storage Peter Zora
Teri is a very good person and has helped me out with a situation. She has good customer service and very patience.
February 8, 2024
Google Public Storage Chris Brown
Service with Teri was excellent, very helpful, and needed more employees like her.
January 22, 2024
Google Public Storage Whitney Minnock
Worst customer service. Go somewhere else.
January 16, 2024
Google Public Storage Veronica Leontyeva
Special Thanks to Terry! :)
January 13, 2024
Google Public Storage Naji Naji
I first came to this exact place during Covid and only paid less than 30.00 a month and now it appears to increase each month. I’ll pay 50.00 one month and the next I’ll pay 80 and up for a small cubicle that doesn’t come with anything special. Don’t think about asking for grace , they’ll deny you within a second. Overall , I think it’s decent . But the price increases are crazier than rent these days . At least your landlord will give you a why and time.
December 26, 2023
Google Public Storage Manoj Sai Puli
Thank you Teri for assisting and explaining about all the rental details and procedures. Price is affordable and location is well maintained. Good option.
December 7, 2023
Google Public Storage Brian B
New Update: Unfortunately I have to drop my rating as low as it goes. My family decided to keep using PS Troy after I moved out and now also have had poor experiences and while the manager worked with them to drop rates for a loyal customer, one month later corporate made sure to significantly raise future rates. Again these are REIT properties and can raise rates at will without any oversight. So disappointed. Facility is clean but still no working unit alarms even though PS claims they do and YOU pay for it. Update: I have moved out of this location as prices were being increased so heavily that storing no longer feasible. There is NO loyalty what so ever to customers. They claim that prices go up when market changes. This is dishonest because they don’t ever reduce your rates when the markets are down. Just greed and again no loyalty. These are REIT properties so no real great laws to protect tenants because they are investment properties. Original review: I have been using this location for years and the local managers are great and friendly. This 2 star is for the facilities and the regional management. One example is the main sliding door to the climate controlled building has been broken for over 6 months without any sign of repair. We are now in below 0 temperatures. My rates have raised at least once and sometimes twice yearly and they are adding a new climate controlled building yet no funds to fix the current building. Having a hard time believing the new building can be any better maintained when the local managers get blocked by the regional and corporate management teams. Started great but been going downhill for the last 5 years.
December 4, 2023
Google Public Storage Maribel Trinidad
I have been very pleased with all my experience with Public Storage in Big Beaver. I moved in today and Wilbur walked me through how their system works. He’s very helpful, friendly and always have a nice smile. He made me feel comfortable right away. I will always recommend Public Storage for storing your belongings because of their good price, professional and friendly staff and their system is triple safe. Keep up the good work😃
November 18, 2023
Google Public Storage Mike Nitoski
Teri is the friendliest property manager I have ever came across. She always has a smile and works to resolve all issues. She is one of the reasons I keep my stuff here! As for this place the place is kept clean and well lit with the gate always in working order.
November 11, 2023
Google Public Storage Shamone Johnson
Teri was a great help. Thank you!
October 25, 2023
Google Public Storage RK Omo
We had a climate controlled unit for 17 years and today we moved out. We can tell you that in 17 years our unit was always clean, our items safe and the staff attentive and helpful. Terri was wonderful helping us to close our unit and close out our account. There are now other facilities with climate controlled units closer to where we live but we stayed in this facility because of the high standards of customer service we always received. Thanks for keeping our stuff safe and clean all these years.
October 15, 2023
Google Public Storage Carol Thomas
Great Help with an inquiry. I loved the way Terri listened, accessed my account, and provided a resolution immediately. She was polite in her greeting, assistance and ended the call making sure she addressed my need and any other concerns with a smile in her voice.
October 11, 2023
Google Public Storage andy w
I want to thank Teri for the help she gave me.
September 26, 2023
Google Public Storage Ryan McCann
I worked with Terry today. She was friendly, helpful, and took wonderful care of me.
September 25, 2023
Google Public Storage Bri B
I did the process online and upon arrival realized I needed a larger unit, Terry was fantastic she went above and beyond for me and I truly can’t thank her enough.
September 12, 2023
Google Public Storage Naghmana Siddiqi
It is fine , I rented a unit but did not receive an access code on time on the day of my reservation. I was there by 8:15am and still did not have access code - need to improve your system for this. I had called in advance to inquire days before. I called the 800 “support” line the day of my reservation, and they couldn’t provide the code, when they should have per the property manager. Also , they need to adjust their hours to meet customer needs - if the units are open 6am-9pm, personnel should accompany these hours. The units need to stay open until at least midnight too if not 24 hours. Property Manager, Terri was helpful and did provide some good tips.
September 6, 2023
Google Public Storage Joe
Teri was the best. She was very helpful and patient with all the questions I asked.
September 4, 2023
Google Public Storage Simone Bonino
Great location, Teri was super helpful solving an administrative issue, she really went the extra mile, thank you!
August 27, 2023
Google Public Storage Chlaudio
Very appreciative to Teri for her help with my storage unit when I was running into issues, she was very helpful and understanding.
August 15, 2023
Google Public Storage Adrt Qoli
Teri, was for helpful in getting me setup when having a little bit of trouble with the online rental
July 20, 2023
Google Public Storage Bashar Abdulahad
Teri was very helpful with answering all my questions and patient she’s good at her job and with people.
July 12, 2023
Google Public Storage Bruce Paintballs
The facility was very nice and clean. I love the way its laid out and how easy it was to get the storage unit. Teri was super helpful and ensured I got the exact unit that would be perfect for my needs. She was also a delight to deal with as she is very nice.
July 12, 2023
Google Public Storage Courtney Wood
Teri greeted me with a smile and the entire experience was much easier than expected thanks to her help
July 11, 2023
Google Public Storage Niv Agarwal
My partner's first stop in his search for a storage unit was this location, and it worked out perfectly! We were given a storage unit right away after signing up. Teri helped us out throughout the process and was really patient and kind. She answered all the questions that my partner had. Would 100% recommend this place if you are looking for a storage unit!
July 6, 2023
Google Public Storage HOTBLINGS Olcay
Teri is terrific. She helped me a lot and answered all my questions clearly. Thank you Teri. I love this place and Public storage you are lucky to have her
July 3, 2023
Google Public Storage Moe Pervez
Exponentially service from Teri I'd highly recommend this location. I specifically recommend this location primarily on service from teri. But the facility is very clean and secure. All around I'd rate 10/10
June 29, 2023
Google Public Storage kevin nasypany
Outstanding service from Terri!!! 👍👍👍👍
June 22, 2023
Google Public Storage X1 Malcolm
While having an issue at the storage unit, Teri was more than helpful. She went out of her way to fix the issue. I am so grateful Teri took the time to help me.
May 30, 2023
Google Public Storage Quincy The Trainer
May 1, 2023
Google Public Storage Linda Strand
Teri, the property manager, is the reason I selected this location. She is extremely knowledgeable as to all the ins and outs of how PS operates. I had many questions and she was always patient and helpful in answering them. A real pleasure to work with.
April 27, 2023
Google Public Storage Stephanie M. Proszkow
Went to Public Storage in Troy about a month ago to get some information, and Sarah was a wealth full of knowledge. Today, I went back to sign up for my unit and Quaza was very polite and helpful. There were a couple of individuals in the building as well, and although they were rude to her, she only gave back politeness and the willingness to help in any way she could. Very thankful for the good experience. Update: Went to Troy location today (4.26.23) and was helped by Terri, who has such a beautiful disposition and always willing to help. A+ for Terri!!
April 12, 2023
Google Public Storage James Malcolm
April 10, 2023
Google Public Storage Jeremiah Patton
Ms.Teri was very helpful, kind, and she had great customer service. I appreciated the help she provided with me today. I would highly recommend everyone to rent here.
April 10, 2023
Google Public Storage William Charleston
Great and excellent service and personality. Ms. Teri was and is the greatest!!💯💯 I know it's a storage unit job, but GIVE MS. TERI A RAISE!!!!🤷🙎🙏
April 8, 2023
Google Public Storage Martha Piscopo
Purchased on line and first thing the next morning Teri called me to help me complete everything, she had so much patience with me, made it so easy. When I went there, she was there and answered all my questions. What a great gal, perfect personality for her job!
April 3, 2023
Google Public Storage Marcus Fields
Miss Teri was so nice and helped me out with a big situation and we great friends now 5/5
April 1, 2023
Google Public Storage Gie Felton
Teri was great & very helpful with a question &/or issues I had. If she’s not the manager Knows her job somebody give her a raise!!
March 27, 2023
Google Public Storage Pratibha singh
Teri is very good. She has given all the instructions about the Storage
March 26, 2023
Google Public Storage Adam Kosberg
There’s been nobody in the office for the last hour even though the office is supposedly open. However there is access through the app, which actually works quite well. Place is clean and seems secure.
March 23, 2023
Google Public Storage Nicholas Lowe
Teri was super helpful and polite in assisting me with finding a unit for my belongings. Highly suggest coming in and speaking with her if you ever need help!
March 15, 2023
Google Public Storage eric Keitt
Ms. Terri, Was very helpful in assisting with my storage unit. She provided professional customer service. They should be grateful for Ms. Terri.
March 15, 2023
Google Public Storage Karen Ellenberger
Teri is such a nice person very helpful and friendly , I would have been lost if it wasn’t for her
March 11, 2023
Google Public Storage Mohamad Ayas
Teri has been of incredible help. Very kind and personable. She has made this moving process incredibly easy.
March 8, 2023
Google Public Storage Adrienne Christensen
Teri was very friendly and helpful! She was able to answer any of my questions to the best of her ability and process my storage unit successfully very quickly! Impressive, kind, and courteous staff I’ve ever met!!!!
March 8, 2023
Google Public Storage Raven Bass
Terry was very helpful when I needed a storage unit. The process was quick, and even though it was a short term rental, she made it affordable for me! This location is the best!
March 2, 2023
Google Public Storage Carnel H
Teri went above and beyond to assist me today!
February 15, 2023
Google Public Storage Jess Cornwall
Teri was so attentive and answered all of my questions thoroughly. The facility was spotless and felt very secure.
February 6, 2023
Google Public Storage Robert mazero
Teri, was ABSOLUTELY TERRIFIC. She was helpful and courteous and super friendly!!!
February 6, 2023
Google Public Storage Kristen Duncan
Very clean and well kept facility. When we went to check in, Teri was extremely helpful, knowledgeable and pleasant!!! Absolutely a 5 star experience!
February 1, 2023
Google Public Storage David Kneisler
I had a storage unit here from July 2022 to January 2023. The property manager, Teri, is great. She helped me get the right size unit, and at every step was able to answer my questions. The facility is clean and well run, and the phone app for managing my account and access to the facility was great. I recommend the facility and would rent here again.
January 28, 2023
Google Public Storage Jacartez Ford
Teri was the best customer assistance, I loved her communication she was kind, had a lot of patience also. Took care of all my needs thank you public storage! And a huge thank you to Teri
January 23, 2023
Google Public Storage Ryssa Paris
Teri was such a BIG help! She definitely went over and beyond for her job for us ! Wish I could rate this place a 100! Thanks so much Teri! ❤️
January 11, 2023
Google Public Storage DEENIE, RN
First and foremost Teri has gone above and beyond with helping the customer in my opinion. She is kind, considerate, jovial and, all around a great person to deal with. The storage facility from my experience has always been clean and neat. I would highly recommend this facility for your storage needs.!
December 27, 2022
Google Public Storage Negus Vu
November 16, 2022
Google Public Storage David Smith
Teri was very friendly, professional, and helpful during the rental process. She answered all of my questions completely and helped me through the onboarding, which was a breeze with her help. The location is clean, secure, and well organized. Would recommend!
November 5, 2022
Google Public Storage Rani Dallo
Teri was amazing. She helped me setup my online account on my second unit.
November 4, 2022
Google Public Storage Cyndi Leemhuis
So this was my first time utilizing a rental facility - so I had no clue. OMG, the woman that helped me out when I came in was perfection - seriously the best customer service I have ever had!!! When I saw her the next day - she had the same warm smile & welcome! The facility is super clean, easy to access, well laid out. It was everything that we needed. Pricing is spot on and what we consider a great value. This could not have worked out better!!!
November 2, 2022
Google Public Storage Toni Horn
Teri at the front desk was fantastic! I had booked online and set up autopay, but was a few weeks late moving in and had forgotten all the details. She showed me where to find my unit even though the app would have done that for me, and was happy to help. She even cut the clamshell open to the lock for me when I brought it back to the desk. Facility is clean and the bathroom in the building was a pleasant surprise.
October 31, 2022
Google Public Storage Danielle Hobbs (Work)
Terry was absolutely amazing! She helped me from beginning to end! She was so kind and I’m feel secure leaving my stuff here! She was awesome!!! Good job Public Storage for find her!
October 31, 2022
Google Public Storage Chathuranga Sirimanna
This is a great storage facility. Teri was very helpful from the beginning. Everything was clean and well maintained.
October 7, 2022
Google Public Storage Dawnnell Thomas
Will and Teri was very helpful and made my move in so easy.
October 4, 2022
Google Public Storage Mary Losey
Had a bit of a snafu with my rental and was being charged for a unit I wasn't using. I contacted the store to get it figured out and Will was SO nice, SO helpful, and SO engaged with the process. He offered to call me back so I didn't have to sit on hold, he did as much as he could on his end, and gave very clear instructions for next steps. Even though my problem was not fully remedied within the phone call, I feel very confident that Will is doing everything he can to facilitate and look out for the customer. I think in a world where corporations put so much pressure on their employees to focus on the bottom line they forget the value of customer service. THank you Will!
September 18, 2022
Google Public Storage Sai Zaman
Teri at Public Storage on 1404 E Big Beaver Road is very knowledgeable and made a very pleasant experience in signing up here.
September 17, 2022
Google Public Storage Mike S
Teri was very pleasant. Great experience so far.
September 8, 2022
Google Public Storage Iesha Robinson
I've been with this Public Storage for quite some time and I can truly say that it has been a pleasent experience. Their facilities are always squeaky clean and their customer service is great. If you have to leave a message, they promptly return your phone call. I've worked with Jessica a few times and she was really helpful. As long as the prices stay fair, I plan on being a customer for a nice while.
August 14, 2022
Google Public Storage Corporal Fork
August 11, 2022
Google Public Storage Roderick Hughes-Smith
Really updated from the last time I had used the Public Storage years ago.
July 25, 2022
Google Public Storage reba dobbs
Love it, been a customer 2 years and they've only raised my monthly $5.
July 16, 2022
Google Public Storage Kyle Lemoine
Booking and getting into the unit could not have been easier. The facility is clean and nice, the price is very reasonable, and Terry at the front desk was absolutely wonderful!! She was so helpful, and very sweet even when I was having trouble because I was trying to open the wrong unit.
July 15, 2022
Google Public Storage Jessica “Jade” M
The customer service at this location is great; however, my rent increased after 6 months.
July 14, 2022
Google Public Storage Ray Ortiz
July 11, 2022
Google Public Storage Kalekidan Befekadu
Teri was awesome guiding me through the process. She was kind, patient and knowledgeable.
July 5, 2022
Google Public Storage Virgilio Benigno
Teri she helped us a lot with very good service . We were properly informed. Thanking her so much.
July 5, 2022
Google Public Storage Amelia Troccoli
my rent has increased 50 dollars every 9 months, or DOUBLED, since I started renting in 2020. What has changed that has needed to nearly double the price of my original rent? The unit is exactly the same. The facilities are exactly the same. Is the plan to just keep increasing rent until people are literally paying as much as renting an apartment? I moved into this space due to proximity and affordability and this location has absolutely gauged me of money with zero explanation. I moved In bc I cannot afford an apt and needed a temporary, consistent solution not a constantly changing and increasing bill. I left the same message with management and have gotten no reply. Absolutely terrible way to run a business.
July 4, 2022
Google Public Storage Journey In Time
Teri was very helpful and nice.
June 29, 2022
Google Public Storage Elizabeth White
Terri was amazing! Would recommend this business to everyone who has storage needs!
June 9, 2022
Google Public Storage Connie Patrick
Manger Keeps the integrity of the location clean very professional great customer service I definitely recommend this location to store any property that needs to be stored
June 5, 2022
Google Public Storage Jessica Montgomery
Great customer service.
May 27, 2022
Google Public Storage Monay Adams
May 22, 2022
Google Public Storage kim bohenick
Update May 20 rates went up again 28%. . It is now 365 and 338 for 2 10 x 20 units. Current on line rates are $220. I have had these units for 10 months,. 7 months @ $285, 3 months @ $365. This is not right! 5:444 Search Make Payments Your account has multiple spaces. Please select the unit you would like to make payments for. Space Number: 4011 $365.00 Due 07/01/2022 Space Number: G014 $338.00 Due 07/01/2022 Update: manager called after I left a poor review. My monthly rate was reduced. Rates increased 30% 6 MONTHS AFTER MOVE IN. Rates increased $285 to $365! 10 x20 unit 6 months after goods moved in. I filled the unit and now rates go up 30%! I have two units and did not plan on this!! Expect rates to rise after you move your goods. Public Storage should be investigated by attorney general to raise by 30%. It is expensive to move goods and then Public Storage sticks it to ya. They did it me in Dallas too. $PSA
May 4, 2022
Google Public Storage Freedom gaw
April 7, 2022
Google Public Storage Maurice Franklin (Moe Moe)
Great place good customer service clean and very secure
April 1, 2022
Google Public Storage Andrew Gaval
Horrible
March 11, 2022
Google Public Storage Kelsey Fettig
Easy contactless set up to rent storage unit and great location close to I75.
March 10, 2022
Google Public Storage lida Qari
I have 2 units here and every time I come I spend a least 3 4 hours! They are the olny ones that they locked the bathroom 🤦‍♀️🤦‍♀️🤦‍♀️ I’m really really thinking about going somewhere else because I have to leave here go home and come back! I will never recommend this place