Public Storage Self-Storage Units at 5060 Coolidge Highway, Royal Oak, MI

Excellent service. Wilber was extremely helpful and very courteous.

Thanks Tariq for a great customer experience! We love Wilbur! Great location and clean as a whistle!

Visited location the team was great Tariq and Wilbur was great and knowledge.

It’s a nice facility. Clean, climate controlled etc. But the price of my 10x15 unit went up from $169 to $370 in three years. That’s more than double! I finally vacated my unit and got a unit closer to me for half the price. It’s the same size, climate controlled as well and also with a reputable company. Although I like Public Storage, they priced themselves out of my range. And honestly it seems like highway robbery for what you’re getting.

Sierra has been so helpful in getting me set up in my new 5 x 5! She is amazing: Friendly, professional and efficient!! I could not be happier with Public Storage if I tried. And a big reason is that Public Storage hires such exceptional employees like Sierra. :)

Kari was such a sweetheart and so willing to help me get into my storage unit! Definitely recommend this location I have zero complaints

Great service. Wilbur was helpful and kind!

Awesome!! Quick. Easy. Professional. The place is clean

Tariq and Wilbur was great with us and both are very knowledgeable of the business and the property.

What a SMART decision to have an employee such as Wilburt at this location! I am completely satisfied as a customer with my customer service experience from Wilburt! Professional, kind and efficient! Wilburt assisted me with an inquiry regarding my storage unit, and left me feeling reassured that Public Storage hears me and appreciates my business! Thank you so much!

Sierra & asha were very helpful

Sierra was very nice and patient while helping me!

Wilbur was very and knowledgeable in working with me in get right size unit.

Our local manager Will was very helpful. Great service!

Great experience with sierra and Wilbur!!!

Very easy to sign up. Sierra was very helpful!

Terrible excuse of a business the “workers” or if that’s what you want to call them are extremely lazy and rude, they lock the doors and will look at you through the window as if you did something wrong, UNPROFESSIONAL at its best, there are only carts for inside units will is very inconvenient and time consuming will placing heavy items in or out. DO NOT USE THIS the reviews are lies

Nice n clean, staff helpful

Location

Started renting at this facility at 75/month, and they've jacked my rates up to 160/month now....

No one is ever in the office and they don’t return calls

The stuff at 5060 Coolidge highway in Royal Oak,, MI. were extremely helpful and polite. Always with a smile and helped me choose the right storage unit.

Samara and Wilbur are amazing! They were very helpful! Thanks again guys!

Wilbur was amazing on helping us find our new storage unit lets keep Wilbur and the gang

I moved out of my unit April 29th there was no one in the office to help and no one answers the phone. I got charged for a whole month plus a late fee and went up there to pay on May 8th. I was told I didn't have to pay because I moved out before the 1st. Now I'm getting calls and emails stating that I owe if that was the case why not take the money and check the storage unit when I was there on May 8th.

Terribly ran. Nobody ever in the office and they don’t return calls! Move out was a nightmare and they ended up charging us 2 months past vacate because the lock was left on. However, we tried twice to return keys and nobody in the office during business hours on two diff days. 1-800 number attendant said no worry since our account access codes have been disabled we are all set and no more charges will occur. But guess what….they charged us again…stating it was bc the lock was still on. However, we could not get in (due to disabled gate code) to leave the lock and key at the desk…and again no employee and no answer on the phone. Save your time and money and go elsewhere!! UPDATE: we finally got a person and got the lock removed and completed the move out ONLY TO HAVE THE MANAGER BOB REOPEN OUR ACCOUNT AND RESTART AUTOMATIC PAYMENTS FOR A UNIT NOT OCCUPIED AND ALREADY VACATED!! Unbelievable!! This guy is a piece of work, not trustworthy, do not waste time at this location, they are running me in circles just because I chose to vacate? Guess they are desperate for business and desperate enough to do business unethically and with zero regard for the consumer.

We needed to find storage since we are doing a home re-model. Had a great experience with the employees - they were very helpful and professional. I highly recommend this location. Unit clean as well as the grounds. Great find.

Helpful people. They know their stuff. Bob and Quay were very helpful. Great people. Would recommend this place to anyone.