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Address

1315 Chicago Road
Troy, MI 48083

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

248-397-5336

248-397-5336

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

248-397-5336

248-397-5336

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 19/mo $38
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 26/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 26/mo $52
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 32/mo $43
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 32/mo
    Online only price
    Half Price Sale
    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 32/mo $64
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 33/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 33/mo $66
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 39/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 39/mo $78
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 63/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 63/mo $126
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 72/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 72/mo $144
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 99/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99/mo $198
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 215/mo
    Online only price
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 215/mo $286
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 311)

February 11, 2024
Google Public Storage Mary Bauer
Simone was most helpful in helping me to close out this sorage unit. It has been most helpful to have it. The price increase was a bit too much - but i needed the unit, and it was very convenient! Simone was very pleasant to work with. Thank you
January 21, 2024
Google Public Storage Mark Ross
January 1, 2024
Google Public Storage Richard
Had to pay for a whole month when wasn't used watch for the month to month scamming they pull
December 22, 2023
Google Public Storage danny boy
Great customer service
December 19, 2023
Google Public Storage Angel Buck
Great Service very hospitable thank you Simone
December 13, 2023
Google Public Storage Mo Chyeas
A good intro rate then after only 4 months they are increasing it and thats after you're forced to buy the worthless insurance. Most storage places are scummy, do yourself a favor and try to find a less a scummy one.
December 8, 2023
Google Public Storage LaTania Moore
I love cris on Winchester she helps and helped me out a ton she is very patient and passionate when it comes to me if I could give her a raise I would since day one
November 7, 2023
Google Public Storage Russ Dalziel
October 28, 2023
Google Public Storage Robert Harrison
Simone provides the boat possible service with a smile
October 6, 2023
Google Public Storage LaRaeia Hittleman
The only reason I give this location 5 stars is because of the manager Simone. I was going through a very difficult personal situation when I moved my things into this location, and another employee was harassing me over $2 that was missed on their account. Once I explained the situation Simone was more than understanding, and handled the situation as any business should. I recommend to only deal with her.
September 25, 2023
Google Public Storage Chris Plec
Simone has always been very helpful with any issues I have had,and is the reason I have rented there for as long as I have!!!!!
September 22, 2023
Google Public Storage Lauren Ashley
The manage Simone was so awesome for assisting me with find an affordable storage unit. Thank you so much for your help!
September 15, 2023
Google Public Storage Baby Doll
Simone was awesome. The best customer service I've experienced in a long time. She is very knowledgeable about the products and services, she shown me my unit,walked me through the process of the point of entry, exit and security. She's very comfortable and confident in her position and made me comfortable with trusting my belongings to Public Storage. Thanks again Simone. YOU ROCK
August 18, 2023
Google Public Storage cathy ducharme
We’ve been renting from this location for many years. Over that time, I have met with several employees. Simone is by far the most knowledgeable and helpful. We needed to upgrade to a larger unit last month. She took the time to make sure we had the right unit for us, and available when we needed it.
August 5, 2023
Google Public Storage B.Boujie Queen
Simone did a wonderful job with her services. Will definitely refer friends
July 28, 2023
Google Public Storage Happy Family
Very bad experience with the lady, she is the boss lady she think, very bad attitude 😡 change the employee please 🙏. Thank you
July 24, 2023
Google Public Storage george boston
Wow what a great experience again 👏, Simone is just awesome. She is my personal of the year already hands down.
July 16, 2023
Google Public Storage Marilyn Jones
Ask questions...get an understanding,PERIOD.
July 11, 2023
Google Public Storage Mobeen Kambod
Simone was incredibly helpful at making the signup process as smooth as possible!
June 25, 2023
Google Public Storage Sunshine 777
Simone is very rude, ghetto, and unprofessional and has blocked me from any Troy location because I told her to cancel my reservation after she called me and wanted me to schedule a appointment even though I was set to move I'm on the 27th of June. When I asked if I could come in on my own time, her reply was, " We have other things to do on the property and other people to talk to." Simone, I'm sorry if coming to the property on my time would disturb you from your job. Everyone I've spoken to at their Troy property afterward as been rude and nasty.
May 28, 2023
Google Public Storage radu
Came to property for help for the 21909 location got help from Simone here at the Chicago location. Thank you for her
May 18, 2023
Google Public Storage Fad ermiz
Simon is awesome, great customer service and very professional.
April 8, 2023
Google Public Storage Valli Adaikappan
April 6, 2023
Google Public Storage Kelly Chaney
Very friendly and helpful. John is the best.
April 4, 2023
Google Public Storage Gloria Abrams
Simone is a good person I will give her a 10 star.
April 4, 2023
Google Public Storage Lydell Tinnon
Simone is always pleasant and professional. I don't like when i come and she is not here. The other people are lazy. Sorry i have to let you know.
March 31, 2023
Google Public Storage will stack
Simone is very professional she is always available for my needs. She is a keeper.
March 30, 2023
Google Public Storage Djmcde
March 28, 2023
Google Public Storage Clint Stuart
You couldn't really ask for anything more. Easy, secure access. Simone in the front office is great to work with and she makes the whole process easy.
March 26, 2023
Google Public Storage Roberta Miller
Sabrina was very helpful.
March 25, 2023
Google Public Storage Anthony Jordan
Simone is very helpful of all my needs.
March 25, 2023
Google Public Storage Zandra Young
Had to rent unit from this company. Simone was very quick and helpful.
March 25, 2023
Google Public Storage Vincent Quintero
Simone is very professional she let me know about all of the policys
March 21, 2023
Google Public Storage Michigan Mowers
Simone is the best
March 15, 2023
Google Public Storage Karen Ellenberger
Simone is an amazing and very professional lady , she go’s above and beyond to help , thank you for the great experience
March 11, 2023
Google Public Storage Jason A. Hall, Sr.
I have been renting here for a little while and I had the chance to see Simone who helped me when I first got the unit. She is still just as sweet as before. Thank you Simone for everything!
February 26, 2023
Google Public Storage Steve St.Louis
My experience with Dimone was professional, considerate and understanding of my needs! Tyvm 😊 (sorry if I misspelled your name)
February 20, 2023
Google Public Storage Public Me3010
The property manager, Simone is professional, understanding and on top of her job. She does what she says she will. She worked with me during my move out, made it so simple and even taught me some new things. No problem storing here.
February 16, 2023
Google Public Storage SAM MANNI
Went to the Public storage and met Simone very helpful and kind . Thank you for your help and respect you gave my son and I.
January 10, 2023
Google Public Storage Nicole Callaway
Rashelle is wonderful she was passionate and understanding in all areas of help that we needed me and husband look forward to renting with her in our near future
January 9, 2023
Google Public Storage Chyna Doll
December 20, 2022
Google Public Storage Donewith Allbs
They advertise a 5x5 but they don't tell you that it is less than 3 ft. TALL!
December 11, 2022
Google Public Storage Rachel Young
Simone and her team really go above and beyond. I recommend this location over any other!
December 9, 2022
Google Public Storage Mosab Deen
They hike prices almost every month ; since it’s no contract . The door knobs are broken so anyone can get in. Worst customer support ever.
December 6, 2022
Google Public Storage Brett Hunt
Had all my stuff moved out by the 3rd, yet I still had to pay for a full month.. tried to contact customer support several times to no avail. And when I called a location they gave me a spam call phone number. Ridiculous the way they treat paying customers and I will never rent from this company ever again.
December 2, 2022
Google Public Storage Leon Barkley
This Public facility is very well kept and Simone is so professional in her job and fair open to others opinions, you really deserve 6 stars.
December 2, 2022
Google Public Storage James McCarthy
Just got off the phone with Simone who might be the best employee at Public Storage. She was calling in regards to another issue but when I told her my current issue, she made it her priority to help me and make sure I was heard. I was on the phone with customer service (we care) or whatever and they were extremely frustrating, difficult and made me feel unheard. Again, Simone made it her task to help me and I feel like she went above and beyond, ensuring I felt heard. Thank you so much Simone!!!
November 22, 2022
Google Public Storage Greg Bryant
Simone was very sweet and polite helping me with all of my needs. What a wonderful person
November 4, 2022
Google Public Storage Barbara C
I am very pleased with the service here. Simone always has a smile and helpful in every way also is very courteous. She is the reason i still rent here and she has my back.
September 22, 2022
Google Public Storage Joseph Orlando
Great prices
September 7, 2022
Google Public Storage Angela Links
Had a very easy rental process. Good deal compared to other units in this area for a 10x20. Simone is wonderful!
August 3, 2022
Google Public Storage Ms. CD Joslyn
DON’T DO IT!!! Take a fools advice and steer clear of this place unless you have money to burn.
July 30, 2022
Google Public Storage Tim Morris
I’ve always liked this Public Storage location. Simone is always very helpful and kind. 😀
July 5, 2022
Google Public Storage Vincent Baker
July 4, 2022
Google Public Storage Elizabeth Goad
Came here to pay a bill for another location, simone was very professional and got me taken care of quickly
June 25, 2022
Google Public Storage Dylan Hudson
Simone was fantastic explained everything to me and was so helpful thanks again for helping my buy my first unit!!!!!
June 3, 2022
Google Public Storage melissa hosner
Simone was very helpful getting my bill straightened out
June 1, 2022
Google Public Storage Julia Smith
Miss simone is knowledgeable about her job she is very sweet and helped me lot.
May 31, 2022
Google Public Storage marcia pettiford
I have been renting here for a long time. Simone is so very helpful it is beyond my belief. Keep her around as long as possible.
May 31, 2022
Google Public Storage Joel
Stay went very well. Simone was a big help 👍
May 24, 2022
Google Public Storage andy chulumovich
Simone is very detailed in her job she makes the property run smooth
May 18, 2022
Google Public Storage Sathvik Srinivas
Simone was excellent at her job. She got me in and out with ease.
May 11, 2022
Google Public Storage Clarissa Leo
Simone was very professional and got me out very quickly with her and knowledge and skill
April 29, 2022
Google Public Storage Oloya Crim
Jessica helped me make a reservation by my house in Fraser, Mi close to my house she was very helpful in the process and I got a great deal on my monthly rent rate. Thanks again
April 19, 2022
Google Public Storage Felicia Barry
Simone is amazing and her customer service is awesom
April 4, 2022
Google Public Storage Antonio Conley
Simone was a good customer service representative and she was a pleasant person to work with
April 4, 2022
Google Public Storage makayla phillips
Property was very clean and Simone was very helpful and friendly
March 29, 2022
Google Public Storage sean hodges
Process was easy on phone
March 29, 2022
Google Public Storage Gregory Griffin
Simone is very professional, courteous and helpful. She walked me through all the steps necessary to secure a storage space. We need more people like Simone in this world.
March 28, 2022
Google Public Storage E Eraslaak
Simone is the best agent a company could have. A storage unit is basically a concrete space with a door, but a customer focused professional like Simone makes all the difference.
March 28, 2022
Google Public Storage Joe
Lovely staff especially Simone! Will definitely come back!
March 24, 2022
Google Public Storage Hareesh Venkatachalapathy
March 20, 2022
Google Public Storage AJ Miller
Simone was very helpful to me to get my mom's affairs in order.
March 16, 2022
Google Public Storage chase wilburn
The employee that works the front desk attitude was horrible and offered little to any information on the storage spots. She lacks interpersonal skills along with effective costumer service.
March 15, 2022
Google Public Storage Aishwik Wadhwani
Simone was very helpful for me and my cousins rentals
March 15, 2022
Google Public Storage Ursula Shells
Simone is great at her job and was very informative about this job needed a bigger unit and she assisted with that and i did it online for better price.
February 26, 2022
Google Public Storage Brandon Coston
Simone was very helpful she got me in and out and it was appreciated
February 15, 2022
Google Public Storage Benjamin Haskin
Online rental was very easy needed to remove insurance c a me to location and Simone was able to accommodate me.
February 5, 2022
Google Public Storage Gloria Miralles
Simone is excellent at her job. I come here to make payment when my storage is in Auburn Hills. Very nice lady.
January 29, 2022
Google Public Storage Aries Brooke
Simone was very thorough, knowledgeable & kind. Simone demonstrated how to open, close & lock my storage unit. Simone advised a best practice while closing & securing when leaving. Simone even asked about my contents to be stored to ensure I have materials to protect contents & it's price. Simone was fast and thorough. Great experience! She exhibits the highest standard of service and competency.
January 29, 2022
Google Public Storage Kahdijah Allen
Simone was very knowledgeable about all aspects of this business
November 21, 2021
Google Public Storage Robert Ottolini
Simone was so helpful. She is one of the best at customer service. She makes using this location so much better.
October 18, 2021
Google Public Storage Joanne Carrington
Simone did a excellent customer service job her customer service skills shine in every area. Thanks and keep up the good work.
September 15, 2021
Google Public Storage Ben Baraiac
August 23, 2021
Google Public Storage B nast
Simone was awesome and very helpful!
August 20, 2021
Google Public Storage Steve Mcnaughton
The best service ever and Jeeda was beautiful hope to see her again
August 3, 2021
Google Public Storage Nick LaFontaine
I was in a pinch and Simone was understanding, patient and helpful. She was able to help me secure a properly sized storage unit for all of my stuff. She truly was a life-saver. Thank you!
June 17, 2021
Google Public Storage Jessie Gordon
May 6, 2021
Google Public Storage Christopher “Boogz” Hughley Sr.
April 29, 2021
Google Public Storage James Shipp
The attendant was very disrespectful and rude and not very helpful or informative a
April 28, 2021
Google Public Storage David Lowery
Simone is always there to help with a friendly and courteous smile and gracious attitude.
March 31, 2021
Google Public Storage Ashley Rosenberger
March 23, 2021
Google Public Storage K Diamond
I only need a unit short term and Simone was really helpful in helping me decide when and how to procure a unit. She answered all my questions and made the process that and easy, definately recommend!
March 19, 2021
Google Public Storage LaJoy Loggins
Simone' was great. She was fast and got what I needed done with no problems. Highly recommend.
March 1, 2021
Google Public Storage Mike Rose
Simone is great, a pleasure to work with and very professional.
December 19, 2020
Google Public Storage Tinn “TN_FKKTRDD_Lzzy_” Lizzy
A storage that Razed prices as They See Fit!! No amenities for long time Customers!!
December 12, 2020
Google Public Storage Steve Morrison
Simone was professional and personable. Smooth transaction. Thank you!!
November 29, 2020
Google Public Storage Noel Kutchey
We wanted to downsize our unit size and Simone made the transition process very smooth and easy. I recommend using this location for your storage needs.
November 29, 2020
Google Public Storage Kevin Kitlinski
Simon was extremely helpful with me transferring to a smaller unit. I recommend this location for your storage needs.
November 22, 2020
Google Public Storage John Bugenske
Simone has been so nice and helpful. Broke a key off in my lock and even in a Sunday evening took the time to get the broken off key out. I spent a good half hour myself. Ive used this location in the past for projects and I will definitely use this location in the future.
November 4, 2020
Google Public Storage Stan Wentzel
October 16, 2020
Google Public Storage jump go
October 13, 2020
Google Public Storage Dennis Rivard
I was blessed finding Simone' and this facility..She is beyond excellent at service, problem-solving, making solutions for our challenges, all the while making us feel good about our decision to have our storage at Simone's facility..She's service oriented and caring and I don't mind spending a little more at PubStor to get her fine service..Thank you thank you.There's more too !
September 30, 2020
Google Public Storage Willie Cantrell
Reasonably priced
September 27, 2020
Google Public Storage Daisy Whitson
Simone’ was soooo nice and professional!!!! She was easy-going and got us in and out with her swift knowledge!
August 4, 2020
Google Public Storage Zachary Nespral
Great price and location. Simone was very helpful with my questions and got me all set up quickly! Highly recommend, cant beat the price for the quality and hospitality!
August 4, 2020
Google Public Storage Shantelle Boatwright
Simone is great she helped me find exactly what I needed very professional
June 24, 2020
Google Public Storage Patricia Garnett
June 20, 2020
Google Public Storage John K
Simone was great to work with. Couldn't have have an easier experience elsewhere. Very nice and hospitable.
June 19, 2020
Google Public Storage Rachel McMenamy
Great price! Great location. Simone is very helpful and a accommodating. They have everything you will need to pack up your belongings as well. Highly recommend.
June 14, 2020
Google Public Storage Katie wheatley
Simone was friendly and professional she made the experience easy.
May 28, 2020
Google Public Storage Domenico Ercolani
Amanda is such a great company representative!. Made everything smooth and easy. We really appreciate her help with everything.
April 27, 2020
Google Public Storage Kevin L. Richardson Sr.
The prices here are very reasonable & the staff is helpful. It would behoove one to reserve a space before needing it, to ensure you get the size you need.
March 23, 2020
Google Public Storage Josh Wozniak
Great storage place! Simone was great helped me with everything and walked me through! Made the process very easy!
March 8, 2020
Google Public Storage Robbie Cenowa
Simone was super friendly, funny, and helpful!! She explained the rental agreements very clearly and answered any and all questions I had. Definitely recommend this location for anyone in the area looking for storage.
February 23, 2020
Google Public Storage Hypercube Master
February 15, 2020
Google Public Storage Chanel Thomas
Literally non existent customer service. After having my reservation switched between 3 different locations and wasting gas, I got here and waited almost 40 minutes during office hours for someone to show up inside and they never did. Stood in the cold and everything, but the door continued to be locked. It must be great getting paid to sleep in the back. I wouldn’t recommend this at all. Terrible first impression.
January 28, 2020
Google Public Storage J G
Simone hooked me up with a clean and spacious unit. Facility is clean, monitored, and well kept.
January 11, 2020
Google Public Storage DeAndre Martin
Simone provided great customer service. I was very satisfied with the service.
January 3, 2020
Google Public Storage MATTHEW Thomas
Simone was amazing, very professional. I recommend using this property.
December 20, 2019
Google Public Storage Louis Schneider
Never a problem Simone polite and efficient would recommend this property
December 9, 2019
Google Public Storage Brenda Hodge
Simone is terrific and highly knowledgeable.
December 5, 2019
Google Public Storage josifredo torres
November 30, 2019
Google Public Storage Don Szachta
Good service by Simone and clean 10x20 storage locket
November 7, 2019
Google Public Storage Marcy Walls
Staff was courteous and professional
October 27, 2019
Google Public Storage Jay Dav
I must say that Simone is one the most helpful and thorough individuals I have encountered, her knowledge of pricing, promotions and customer service skills are something to be appreciated. I live 37 miles away from this location with a public storage facility literally a mile of my home but I stay here for one reason and that’s the helpfulness and kindness of Simone’!!
October 20, 2019
Google Public Storage Aaron Simpson
(updated 10/20 at bottom) ***original*** Slow (but friendly) service. They forced me to get insurance even though I already had separate insurance, and they increased my rates after a few months. ***updated 10/20*** The local district manager has reached out to me, apologized for the negative experiences, and is working with me to remedy the issues, including offering to refund me some of the extra insurance fees. So it is working out well again in the end.
September 27, 2019
Google Public Storage Skully BigSav
Simone was very helpful and informative she was good at her job
September 26, 2019
Google Public Storage Sarah Hendrickson
September 21, 2019
Google Public Storage Karen Blevins
Simone should be remembered when promotion or raises come around she is a great asset to this place of business.
September 14, 2019
Google Public Storage Ashley C
Zavion was very very helpful with setting up my storage :) I highly recommend
September 10, 2019
Google Public Storage Tanzimur Rahman
Shantell's customer service was beyond my expectation and made all the paper work brief and clear!
September 9, 2019
Google Public Storage AKNAHAT
September 8, 2019
Google Public Storage Char Hyatt
Simone is the BEST! She took the time to explain everything and answered all my questions. She has a wonderful personality, excellent customer service.
September 6, 2019
Google Public Storage Beth Schroeder
Simone was great! Very patient with me and all my many requests. Will definitely come work with this place again!
September 6, 2019
Google Public Storage Bill Pawlus
Simone was excellent at her job she was very professional and knowledgable
August 31, 2019
Google Public Storage Cathryn Corniuk
August 24, 2019
Google Public Storage Kenneth Palmer
Simone was very courteous and professional. She explained everything thoroughly, and made the process effortless.
August 23, 2019
Google Public Storage Tony Lyons
Chanell was extremely kind and helpful to us! We were in a tight spot and she went the extra mile to help us out! Kudos to PS for having staff on the property like her!
August 23, 2019
Google Public Storage Bailey C.
I came in to make a payment and Simone was so helpful and nice!!
August 19, 2019
Google Public Storage Deborah Dixon
Simone was super fantastic! She explained everything so well and was so nice! I really appreciate the great service! Thank you so much!
August 19, 2019
Google Public Storage No One
Simone is absolutely fantastic! She was super professional and extremely nice. Property is well maintained and exactly what I needed. Thanks so much!
August 16, 2019
Google Public Storage Pamela Johnson
Simone was kind courteous and very informative and very helpful. With me being a first time renter she took me through all the steps and was very patient.
August 15, 2019
Google Public Storage Jack Pickering
Manager was very helpful in finding a storage unit for my needs. 2 months later I rented a unit. Shantell and Simone were great to work with. They showed me the unit and let me see if it was big enough tso everything would fit. Great employees there. Thanks for everything.
August 3, 2019
Google Public Storage Khodr Fawaz
July 28, 2019
Google Public Storage SuReina Siempre
July 18, 2019
Google Public Storage Rodney L Bugg Sr
Sean was extremely helpful and took his time with me understanding my needs and wants and giving me options and ideas. He went over everything very well. I usually have questions for customer service people but Sean went over everything so well I couldn't come up with a single question. From all the other reviews I now understand why this is the storage place of choice for so many and it is THE place to go for storage needs. Thank you Sean!
July 7, 2019
Google Public Storage William Smith
My rental experience was great, Simone took us out on the property and showed us a couple of units so we would understand what size we would need and was very professional and knowledgeable about all the details of storage rental, Thank you Simone !
July 1, 2019
Google Public Storage Shalonte Hall
Simone has great customer service and love the prices.
June 17, 2019
Google Public Storage Shannon Schenk
Excellent service :)
June 11, 2019
Google Public Storage Charles Negohosian
Ive been in this facility for 5 years . It met all my storage needs. Clean and secure. Simone was always there. She was great!
June 7, 2019
Google Public Storage Eric Martin
I wasn't sure what to expect for service at a Storage faculty, but Sarah was AMAZING!!! She made the entire experience fun and was so easy to do business with. I am so glad I decided to use Public Storage and that Sarah was there to guide me through the move in.
June 2, 2019
Google Public Storage NEPHILIM
Simone. Best customer service..... great person.. fun to be around...
May 30, 2019
Google Public Storage Braam Folscher
Thank you Cindy for the top notch service you provide at Public Storage! It is a real pleasure to do business with you. Can recommend you any day!
May 27, 2019
Google Public Storage Barb Heaton
Simone’ was very pleasant and great to work with. Explained everything thoroughly. Would definitely recommend this facility.
May 16, 2019
Google Public Storage Anna Haring (Gnirah Gracia)
This is our second time at Public Storage and both of our stay were great. Cindy was very helpful and accommodating, thanks for all your help.
May 15, 2019
Google Public Storage Mike McGrath
Cindy is an absolute pleasure to do business with.
May 10, 2019
Google Public Storage Mark Titus
Simone is very professional. Public Storage is lucky to have her.
May 7, 2019
Google Public Storage Daryl Springer
Simone was great went in with my girlfriend she answered all question that was asked and gave her so much respect
April 24, 2019
Google Public Storage Austin Toohey
Cindy was very nice! And helpful thanks for your time!
April 23, 2019
Google Public Storage Charles Sulikowski
Simone was very helpful getting my lock fixed.
April 22, 2019
Google Public Storage J Webb
April 22, 2019
Google Public Storage Joshua Stewart
Simone had great customer service !!!
April 13, 2019
Google Public Storage Bryce Masterson
Simone was great. Prompt, helpful, and friendly.
April 6, 2019
Google Public Storage Zena Marogy
Simone is awesome! She always helps me whenever I need anything. Great customer service skills!
March 29, 2019
Google Public Storage Chris Temple
Simone' was awesome to work with - no problems with staff or facility!
March 27, 2019
Google Public Storage George Potts
Great boxes, and prices are cheep. and lots of help from the staff
March 15, 2019
Google Public Storage MB
Very good storage facility with Excellent staff! Dee is especially great to work with! Dee was very helpful and courteous. She gave me all of the best options to help make the proper decisions.
February 26, 2019
Google Public Storage Lorinda Brown
Simone is very helpful and polite thank you so much. My rental went smooth
February 26, 2019
Google Public Storage Patch King
Great help from Simoné
February 23, 2019
Google Public Storage cheri
February 6, 2019
Google Public Storage Tina Chinn
February 4, 2019
Google Public Storage Dessyree Formentera
Always see Simone when i come she is very professional she is always full of smiles the place is always nice and clean.
February 2, 2019
Google Public Storage Anthony
My unit is clean, private & convenient. Simone is always helpful. She is very knowledgeable and ready to assist. Public is a well run business.
January 24, 2019
Google Public Storage Kesha Lee
Came into location for information about my account Customer service was excellent and very Informative Thanks Dee!!
January 16, 2019
Google Public Storage Jamie Alison
Simone is awesome! She got me set up with our unit so quickly and efficiently and answered all of my questions. Highly recommend, and ask for Simone!
January 5, 2019
Google Public Storage Jacob Royster
January 2, 2019
Google Public Storage Mark Sawchuk
Great service from Simone! Very professional and helpful, we look forward to renting additional units.
December 29, 2018
Google Public Storage Daniel Crabtree
Quick service from Simone... her Appt was late so she helped me as a walk-in first. thanks.
December 11, 2018
Google Public Storage robert sammons
November 27, 2018
Google Public Storage Morgan Kruizenga
I’m so happy I found this storage unit. Simone is very helpful and I love going in to see her. She rememberers you and is always helpful. The other woman that works there is awesome too!! Highly recommended
November 15, 2018
Google Public Storage Lava “lava947”
The location and units are fine. It would be nice to have some lighting around/in the units. With it getting dark so early it's hard to see inside the unit. The customer service is where I ran into issues. When I was showed my unit, Simone used a lock to show me how it worked then handed me the lock. I told her I'd brought my own lock and she said "nope, that's the only lock you can use." I didn't think much of it and continued the renting process. When inside she told me I had to get the damp rid and insurance. I told her my home owners insurance would cover the storage unit but she told me I had to take out the insurance and return with paperwork that showed my coverage. She scrolled past the breakout of what I was paying for and showed me a total that was for the 1st and 2nd month of rent. I paid and went on my way. When I got home I looked up my account online and discovered that I could remove the insurance myself (my homeowners did cover everything in the unit) but I still had to pay for the 1st month and that I'd been billed $20 for the lock I didn't need. All in all, these aren't huge problems, I just felt like I was taken advantage of. I'm sure it's part of her job to sell these additional items, but it felt like I was tricked into them. Additionally, I've been driving to my unit and a worker drives around on the wrong side of the aisle and won't move even if they're in front of your unit. I've witnessed this same worker throw a fit when two vehicles were parked next to their units blocking the aisle. Rather than turn around and go down a different aisle, she honked and screamed for 5 minutes until the moving truck could pack up their ramp and move. The customer service here is horrible.
November 1, 2018
Google Public Storage Cardel Quaiatto
Simone was very professional and very patient with me in deciding which unit to rent.
October 22, 2018
Google Public Storage Stan Brown
Outstanding service from professional and friendly staff. Simone was the greatest. Can't say enough about her service. Definitely made the right choice. Thanks Simone!!!
October 20, 2018
Google Public Storage Arnold Anderson
Very clean, friendly service, service rep Simone was very thorough explaining everything, good prices.
October 6, 2018
Google Public Storage Dan Schnau
Simoné was managing and she was very helpful, thanks. Update: just moved out of my unit, it was painless and easy. Thanks again!
September 16, 2018
Google Public Storage Simone Bonino
Great customer service, thanks Simone!
September 12, 2018
Google Public Storage Ivanna Burych
Terrible service by Simone,don"t recommended this place!!!!!
September 9, 2018
Google Public Storage Deep Patel
Excellent services from Simone
August 17, 2018
Google Public Storage jo stevens
I met Simone, the manager. She is so upbeat and helpful. I really appreciate your business.
July 31, 2018
Google Public Storage Annette Aisner
Simone was very helpful when I was moving out - she upheld all your policies, dammit!
July 30, 2018
Google Public Storage Gregory Parrish
July 23, 2018
Google Public Storage Fabio Rodi
Simone was great. Highly recommend this place. She was very informative and explained everything every clearly.
July 15, 2018
Google Public Storage Fahad Sheckley
Very nice service! Great customer service. I was helped by Simone who answered all my questions professionally and was bearable through these questions. Good attitude. Felt very welcomed
June 30, 2018
Google Public Storage will lench
Costumer service is excellent reserved online and was responded to immediately. Simone was very helpful and answered all my questions. As for the unit, it's a storage unit what's there to say
June 12, 2018
Google Public Storage M C
May 30, 2018
Google Public Storage Rev Lady Guinevere Haworth
So far, so good. It's in an excellent location and the nice person who helped me make the decision on which unit was suitable for my needs was knowledgeable, friendly and helpful.
May 20, 2018
Google Public Storage Paul R
May 6, 2018
Google Public Storage Alicia Stafford
Simoné is so sweet. She will keep us coming back for all our storage needs. Not only is she knowledgeable, but she is also extremely helpful!
May 3, 2018
Google Public Storage Larry Theede
Simone was very helpful and professional. Thanks so much!
April 21, 2018
Google Public Storage Vi Yblon
Everything was excellent. Angelita provided great customer service and deserves a bonus.
April 12, 2018
Google Public Storage Joseph Oatman
April 3, 2018
Google Public Storage Jaspreet Singh
Amazing customer service by Simone. She helped me with all the questions and helped me put out 'damp check' in my storage room. Thank you Simone for the excellent service.
March 20, 2018
Google Public Storage Scott Unger
Very friendly and helpful staff. Great facility. Angelita made the whole process seemless.
March 9, 2018
Google Public Storage Antonio Morici
Angelita is awesome! Very knowledgeable, very helpful, very polite and if she wasn't working for you, she would be working for me! Hold on to that one
March 5, 2018
Google Public Storage Blossoming FlowerINC
Went to rhis facility and Simone was awesome. She was very professional.
February 26, 2018
Google Public Storage Lindsey Westover
Went to this location and met Simone she was so professional was just pricing but i will store here just because of her.
February 9, 2018
Google Public Storage Jeremiah Micallef
Angelita was very nice outgoing and went out of her way to help me out. I dont know what she gets paid but im sure it isnt enough. Outstanding customer service indeed
January 31, 2018
Google Public Storage Novyce Day
I visited 1315 Chicago Rd for pricing for future storage. Simone Wells was very helpful. Thanks for employees that care.
December 28, 2017
Google Public Storage J Vintage
Angelita is the most professional and attentive representative at this location. She goes out of her way to say hello and ask about my day everytime I am here. The location is very clean and well maintained. Centrally located this is the best storage location for me and my family who is spread out across metro Detroit. Keep it up! I highly recommend this Public Storage.
December 15, 2017
Google Public Storage Bryan Bauer
Repeat Customer. Customer Service is far superior. Angelita and the rest of the Team get it Done !!!
November 15, 2017
Google Public Storage Ari X
Was extremely pleased with this public storage location. Angelita was awesome in assisting any concerns I had and a pleasure to deal with. The grounds is clean, the location is great, the price is reasonable and I have been very satisfied with my experience there.
October 25, 2017
Google Public Storage Jess Nacianceno
Angelita is absolutely fantastic. Great prices good location friendly staff you can't ask for much more!
September 16, 2017
Google Public Storage Charles Pirtle
Came into facility interested in renting Tracie from the git go was very nice and respectful. Answered all my questions & there is no doubt that i wont be back at Public Storage to rent in the winter. The property was very neat and well kept. Thank you Tracie for all your help!
September 6, 2017
Google Public Storage chuckster testman
Tracie was SUPER AMAZING and made sure I had the best experience ever! Thank you!
September 3, 2017
Google Public Storage Samhar Kashat
Tracie was great servicing us. She explained everything very detailed. She was wonderful to work with...
August 14, 2017
Google Public Storage Chris Phelps
Great place excellent service.Amber helped me and was very helpful and answered every question I had, was very polite about it
August 2, 2017
Google Public Storage Kevin Lawson
Tracie at front desk is great! Very helpful.
August 2, 2017
Google Public Storage Terrence Toepler
Easy storage rental process. Tracie helped me out when I got there. Good customer service
July 31, 2017
Google Public Storage Brian Wilson
July 12, 2017
Google Public Storage ROBERT AMMON
Amber was very friendly and helpful, walked me through the entire process making sure all my storage needs where covered.
June 28, 2017
Google Public Storage Aric Bushyan
Simone was really helpful, knew all the paperwork, and made it an easy rental. Place is clean and secure. I have two rental units, one is climate controlled, the other not. They are both easily accessible and clean.
June 20, 2017
Google Public Storage Mary Donahue-Wold
i haven't moved anything in yet, but I was very happy with the registration process. Heather was great! Answered all of my questions. She was training 2 (Deanna and Victoria ) new employees. She was patient with them and positive. I used the facility for 2 years. My belongings were safe, dry and in great shape when I moved out today. Angelina was very helpful.
April 29, 2017
Google Public Storage Shannon Schokora
BAIT AND SWITCH. I reserved a unit on-line with a promotional special. I was called multiple times to confirm and set an appointment for move in. When we got there, they showed us a unit that was not the one we reserved, didn't mention that it would be a different price until the paperwork was done and they asked for payment. When I pulled up my confirmation, the staff just started at me. They didn't have any of the units I reserved, and they didn't have the authority to honor my price on the other unit. After 30 minutes, they finally got a manager on the phone. Their solution was for me to pay the higher price today, and trust them to adjust it and refund me later in the week. When I asked for that in writing, the manager claimed she couldn't because she wasn't near a computer. No explanation as to why the counter staff couldn't do that. I left. This business is either completely disorganized, or they use this tactic to pretty on customers who show up with a full moving van and no options. I would not use them.
April 28, 2017
Google Public Storage Lindsay Patlewicz
Great place for storage. Angelita helped us get into a unit in a very short amount of time. She is very professional and has excellent customer service skills.
March 31, 2017
Google Public Storage nomnom
Great place. Clean. Super friendly staff!
March 31, 2017
Google Public Storage Sagar Patel
February 23, 2017
Google Public Storage Shannon Ferrini Dunn
I called to get pricing on units and Tracie was very cheerful and helpful with all my questions.
February 18, 2017
Google Public Storage Mark
Friendly staff. Able to answer questions quickly. Marija was very nice.
January 29, 2017
Google Public Storage Nate Qualls
Angelita did an awesome job of getting me set up for the property. She meet all my needs for a storage space.
January 12, 2017
Google Public Storage Jeff Ryder
Amber was awesome. Very nice. Good service. She should be permanent.
November 21, 2016
Google Public Storage Mike Hathaway
It's a storage unit.
October 6, 2016
Google Public Storage Austin
Heather got me set up with the unit and everything clean facility had a very present and easy experience
August 24, 2016
Google Public Storage Tim Biette
Gave us the only unit in the place that took a special lock that we ended up having to buy off them for 20$. Every other unit in the place used a regular pad lock,which I already had with me naturally. And I seen other units the same as mine that were open. Then made me pay 11$ extra a month for insurance which is fine because if you already have insurance and they cover your belongings that are in storage you don't have to pay the extra 11 a month. Did they tell me this when they gave me a quote 3 days prior, no they wait til I show up from 4 hour's away with a full U-Haul, on a Saturday afternoon. I didn't have proof on me that my insurance covered my belongings so they got me for the 11$. At least the girl was friendly. Changed it to five stars. Got a call from dawn, she took the money for the lock off and I just have to go sign something to get 11$ ins off. Thank you
July 27, 2016
Google Public Storage Susan Brown
Heather was very friendly, helpful, and professional. She was well-versed in all aspects of the facility. The unit we rented looked (and smelled) very clean. Definitely recommend this company. Have used other locations of this same company with equally satisfactory results.
July 20, 2016
Google Public Storage Jamale Turner
Very nice,helpful and friendly.. Heather was great to work with:)
June 21, 2016
Google Public Storage Lauren Alexander
Great, easy experience. Heather and Karen were very friendly and helped me with everything I needed to know. I recommend this location to anyone needing a storage unit.
May 22, 2016
Google Public Storage H C
Heather was super amazing, the unit was not available I was looking for and she found another one that is going to work out perfectly and was so helpful in picking out packing supplies!
March 21, 2016
Google Public Storage Lib J.
Heather & Amanda are amazing! They did such a great job helping me rent a storage unit with them at the 1315 Chicago Road, Troy Mi location. I am recommending them to everyone I know. Thank you ladies for all of your help! I greatly appreciate it.
March 15, 2016
Google Public Storage Tom C
I looked online for a storage facility in Troy, which brought me to Public Storage. The pricing was very competitive for a 10x15 unit so I decided to rent from them. As I continued to fill out the form online, Heather, the site manager called me and asked if I would like to schedule an appointment to see the facility. When I arrived on site I found the property to be neat, clean, and secure. This was a perfict fit for my needs. I completed the move-in process with Heather and was very impressed with her professionalism and knowledge of her buinsess.
March 9, 2016
Google Public Storage Faiz Sarguroh
All I can say is that Heather knows what she is doing. She is very efficient, polite, knowledgeable and has great customer service sense. She helped me through registration process and was quick in what she was doing. So far so good. Location is not bad either, it's right behind Oakland mall and place looks clean Thanks Heather
February 14, 2016
Google Public Storage John Duran
Heather was very kind hearted to my situation. She helped me get all the supplies i needed with her knowledgeable expertise on boxes, tape and even more than you would know! I really enjoyed the service I received from this individual. She deserves a raise! Thank you, Heather!!!
February 11, 2016
Google Public Storage erika chrispen
I showed up to discuss renting a storage unit due to me moving in a few months. I spoke with Heather and she was the best. The customer service was great. Heather really knows her job. She was able to answer all of questions and helped me buy my packing supplies. I would recommend this location to everyone I know.
February 11, 2016
Google Public Storage Scott williams
Extremely pleased with the service here. Angelita helped my sister and I get a unit and was beyond helpful. Then the very next day I had a few questions and called and spoke with Heather who was also extremely helpful. I'm feeling very good about choosing public storage.
January 13, 2016
Google Public Storage Jack Spine
Heather was diligent with me as i was in a terrible spot. She took her time and i appreciate it. Thanks. Heather. 😄
November 17, 2015
Google Public Storage Cleadis Smith
I have been storing here at this location for quite some time now and have yet to have an issue. Heather just recently helped me transfer to a smaller sized unit when I mentioned to her I only had about half my unit full. She explained the whole process to me and saved me some money going forward. Great place, great staff!
August 20, 2015
Google Public Storage Courtney Dunevant
Heather is so helpful! She was nothing but friendly during my entire rental period. I would recommend this location to anyone looking for a storage unit !
July 30, 2015
Google Public Storage Verizon Wireless
What great customer service. Heather was so polite and professional. I would recommend this as a great place to store.
June 16, 2015
Google Public Storage George Mcallister
Never in my life have I received better customer service than I did with Scott. He really knows how to take care of his customers. Kudos to you sir and thank you for the wonderful service.
June 11, 2015
Google Public Storage Ben Warner
Always the best service. Heather the manager is over the top to be helpful.
June 5, 2015
Google Public Storage Charlie
Heather was very friendly and easily explained all the rules and regulations of the facility. She made it easy for us to get a unit and even adjusted her schedule to fit our time frame.
May 22, 2015
Google Public Storage NorbandSylvia Crombe
Heather was the woman who set up an appointment with me. She was extremely helpful in every way, and she made me feel like we were good friends. She explained everything carefully, took me to my site and showed me just how unlocking the unit was handled. (I hope I can remember it - ha!) It was her first day back to work after her maternity leave, but she was a pro all the way.
April 15, 2015
Google Public Storage Kristyn Gittelman
Amanda was great!! Very pleasant! customer service with a smile!! Showed us a couple of units & explained everything! If you are looking for a storage unit, I highly recommend you see Amanda!!
April 4, 2015
Google Public Storage Elijah Chandler
Stopped in, got a unit at a great price and Scott was delightful. Clean facility.
March 26, 2015
Google Public Storage jacob plays122
Very clean and Scott was very nice.
March 1, 2015
Google Public Storage Patrick Bain
Scott helped us out on getting a storage unit and he was very professional, educational and patient. He explained everything very throughly and did a great job! Thank you, I will recommend you to others. Patrick B.
February 20, 2015
Google Public Storage Samantha Hillier
Went in to this location the other day to pay my bill for another location and was met by a very nice young lady named Heather. She greeted me very warmly and took care of me quickly and efficiently. Her tenants are lucky to have her as a storage manager.
February 17, 2015
Google Public Storage Kristin Kendall
Amanda is very helpful, and is terrific every time I go in the office! She's quick, efficient, and answers every question.
February 15, 2015
Google Public Storage Cathy Higgs
Melissa was just the greatest!
January 29, 2015
Google Public Storage Furious Styles
Heather is one of the most efficient and trustworthy individuals and is an example to what public storage should represent as acorporation. I truly think that she is an asset to the company. she is extremely knowledgeable and has the ability to multitask effectively.. great job.
December 17, 2014
Google Public Storage da'shon ble
I have been with the public storage for over a year its clean and well managed Scott is so friendly and helpful and always a pleasure to talk to and Dawn is one of the best general managers I've ever met that cares about you and your storage They have a great staff Karen and Nikki
November 25, 2014
Google Public Storage Steve Barber
best ever. use a few
October 25, 2014
Google Public Storage Jason Booker
Great facility
October 23, 2014
Google Public Storage Kendra Koontz
Scott was extremely helpful. Great place love the first month for $1.
October 23, 2014
Google Public Storage Natalie Chambers
Fantastic service from Scott he was wonderful he gave great customer service and I would recommend this facility to anyone
September 28, 2014
Google Public Storage David Bethel
My experience with Public Storage on Chicago Road has been great, the facility is very clean and well maintained. Heather is a great professional who treated my wire and I with respect, patience and went the extra mile to get us set up.
September 14, 2014
Google Public Storage jason penzien
Great service see Scott amazing help..
September 14, 2014
Google Public Storage Jason Montgomery
Facility was clean and clerks Teri and Scott were very professional and helpful. Prices were good and I was really impressed with their knowledge and suggestions on how I could optimize my space and save me money. I am one happy customer and will definitely recommend PS to my friends and family. Thank you Scott and Teri for making a stressful situation...well, less stressful.
September 9, 2014
Google Public Storage lori mrdrip
Clerk Scott was very professional. Answered all my questions. facility was clean and well maintained. I came here looking for a space because my basement was flooded and needed somewhere to store the things I was able to salvage. Scott was telling me that he went through the same thing and had some great suggestions for me like using mattress covers to use to place under my items and over them as well. He was so helpful and really helped make a stressful situation tolerable. THANK YOU SCOTT and thank you Public Storage.
August 30, 2014
Google Public Storage Felicia Forletta
I moved from Detroit to Las Vegas. My things were stored at this facility for 7 years. During that time, I never had any issues. When it was time to vacate the unit, Heather and Scott were amazing. They were very accommodating to my needs and the checkout process was quick and simple. Thank you Heather, Scott, and Public Storage! You rock!!!!
August 17, 2014
Google Public Storage Niomi Green
Wonderful, friendly service by Scott!
August 3, 2014
Google Public Storage Lynn Goode
Heather and Scott are always so helpful
August 1, 2014
Google Public Storage Steve-o
My experience with Public Storage on Chicago Road has been great. The facilities are clean, and secure. And then there is Heather who manages the location - what a joy to deal with! Heather is the textbook professional who has always treated me with respect, patience and has gone the extra mile many times. I have also even been in the office when the total PITA customer type comes with an impatient and rude attitude - the kind of person you DON'T want to be behind in line. Anyhow, Heather has always treated those customers with the same courtesy, patience, and professionalism. Hats off to you Heather, and Public Storage! Keep up the great service and I'll recommend you as much as I can! Cheers!
July 23, 2014
Google Public Storage remo sapiel
Heather was very helpful showing me around the property
July 14, 2014
Google Public Storage Ken Cremen
Facility very clean. Clerk Scott was helpful and answered all my questions completely. I would recommend this location to my friends for sure.
June 30, 2014
Google Public Storage Martha Piscopo
We had the storage unit for around 8 months. Was perfect location with ease of getting to and ease to get in and out. Heather was "Wonderful" and very helpful when my husband close it. Used for winter car storage.
June 28, 2014
Google Public Storage Jason Smith
Friendly fast and easy thanks!
June 21, 2014
Google Public Storage Royal T
Awesome service!
June 20, 2014
Google Public Storage Steve Freeman
Easy to roll into the facility, staff quite helpful. Unit has a small oil stain on the floor otherwise very clean and dry.
June 17, 2014
Google Public Storage Francis DeFrank
I drove by this location on my way to Macy's last Friday and decided to stop in since my husband and I recently started looking for storage space and have found there isn't much out there with availability. I met with Kathy and Heather and came back a few hours later with my husband. They were both very helpful and knowledgeable. Heather showed us a 10x20 unit and gave us her advice on how to pick a space based on our house size. They also assured us of the high level of security which is very important to us. They were also helpful in trying to find a location with the temp control I was looking for. We had another option come up over the past week where we can store our stuff at a friends while in transition, if it wasn't for that we would of committed to a space. Thank you to Kathy and Heather for all your help.
June 17, 2014
Google Public Storage lori funk
Kathy was an excellent help to me. She was very professional and knowledgeable. Kathy made my experience fast easy and pleasurable!
May 28, 2014
Google Public Storage Scott Bartscht
facility was clean and well maintained. Heather was great and answered all my questions. If you need to store, go with Public Storage.
May 22, 2014
Google Public Storage Amy Rice
Super nice and helpful!
May 20, 2014
Google Public Storage Francis Kamash
Very nice team to work with
May 19, 2014
Google Public Storage George Quinn
The representative was very polite & helpful. I would recommend this company for your storage needs.
May 6, 2014
Google Public Storage Seen Green
Heather is always right the spot with all the right answers. Public Storage is the only place for my stuff.
April 19, 2014
Google Public Storage Amanda Adams
Clean space, very friendly staff. No problems.
April 18, 2014
Google Public Storage Erick Reinke
Ask for Betty! Great customer service and and great attitude! Thanks public storage!
April 16, 2014
Google Public Storage Wayne Poirier
Holly Friendly great service
April 16, 2014
Google Public Storage Bill Kaufeld
So far so good. Just moved in. Storage unit was clean, no signs of water damage (no rust or mildew). Paperwork was easy and automatic payment is convenient. Employee that helped us was friendly and efficient.
April 15, 2014
Google Public Storage meghan whatley
Great experience. In and out lease signing. Very informative and wonderful attitudes from the staff.
April 8, 2014
Google Public Storage Ashley Sheeran
Love this location!! Super helpful and friendly staff that I can trust! Heather was a gem!
April 4, 2014
Google Public Storage Matt Provost
Quick and helpful service! Had great answers to all of my question. If you need to rent storage go here!
April 4, 2014
Google Public Storage Norma Solano
April 3, 2014
Google Public Storage Maria Iacobelli
Heather was a great representative to work with me on my storage concerns. She made suggestions and answered questions. Followed up and followed through. Great person to have on your team!
April 1, 2014
Google Public Storage caleb solomon
Great
March 30, 2014
Google Public Storage Tommy Bustance
March 29, 2014
Google Public Storage Samantha Sherman
March 29, 2014
Google Public Storage Sally Johnson
I went in to rent a unit today. Betty was very nice and kind. Took her time and showed me three units. I definitely will be back next week to rent. I have a neighbor that is looking to store his snowmobiles. I will tell him about Betty for sure.
March 26, 2014
Google Public Storage Mark and Mary
Recently I strolled back into town looking for a storage facility, as I began my quest to find the size and type I was looking for, it soon became clear to me that after looking at 3 properties and speaking to 3 others, that this was becoming quite a task, that was until the Public Storage call center made a reservation at the Chicago road location. Just like the other properties I received a confirmation call, that is when the ultimate storage search experience began ! It all started when I arrived at the property, I was greeted by a friendly, smiling face named Betty. As we went out on the property to look at the unit reserved, I knew this was not the unit for me, so I asked betty " lets talk about some other options " and as the next 20 minutes went by, 6-8 more units looked at, and then, by now Betty had a clear understanding of what I was looking for, and she drove over to what was to be the final unit, and wow, we both looked at it and said " this is it " the search was over, and we headed back to the office. I will tell you that Betty made my day, she was understanding, concerned, and one of the most unbelievable, spectacular and professional people I have meet. It was almost like a Safari at Public Storage, what a enjoyable, pleasant experience ! If you are looking to rent a storage, look no further then Betty's Chicago road storage, for there you will find the one, the only "The Storage Doctor Betty" And all was now well. Thank You Vey Much Betty. M Jeffery
March 24, 2014
Google Public Storage Richard Darling
Betty was very nice to us.
March 20, 2014
Google Public Storage Gary Brown
MY EXPERIENCE WITH PUBLIC STORAGE HAS ALWAYS BEEN VERY PLEASANT, AND WITH NEEDING A BIT MORE STORAGE I WAS TREATED WITH SO MUCH RESPECT, I MUST SAY THAT HEATHER SHOWED ME THE UNIT ON THE SPOT AND DIDN'T MAKE ME WAIT, SHE HANDLED THE PAPER WORK WITH GREAT EXPERTISE. I AM A VERY SATISFIED CUSTOMER AND WILL RENT FROM THEM AS LONG AS STORAGE IS NEEDED WHICH WILL BE A LONG TIME I AM SURE.
March 20, 2014
Google Public Storage Terry Hodges
Heather, is the most patients I've ever met. Heather smiles at you whether she's having a good or bad day. Heather put up with a lot of bull from costumer . I think she's great. Every time I'm in here she goes out of her way to help. We love her !
March 19, 2014
Google Public Storage Shanta Johnson
Heather is very helpful and nice
March 15, 2014
Google Public Storage Greg C
Heather is always so nice and helpful, Great Customer service!
February 20, 2014
Google Public Storage David Muha
This place is great! Came to rent unit - Teri and Nina were full of knowledge & helpful. I will be back!
February 12, 2014
Google Public Storage Mary Elizabeth
Fast. Courteous service.
December 21, 2013
Google Public Storage A. W.
Betty was extremely helpful, professional and efficient. Had a very positive experience.
December 11, 2013
Google Public Storage Monique McCray
Heather was so awesome and patient! She made sure I was pleased and knew how to operate the gate as well as my unit. She should get a raise in pay ;) Then I had to go in the next day and change my unit to a bigger one and Betty was jus as helpful, she needs a raise as well. I will most definantly recommend this location to others and use it again in the future if needed.
September 16, 2013
Google Public Storage Becky Stencel
I've been here for almost a year and have never had any problems! This past week I had an issue with my lock & Heather took care of the problem right away and went above & beyond with helping me get things taken care of! Also helped me with questions I had about possibly changing storage unit size & telling me when the best time is to get the most affordable price!! Extremely helpful & friendly, like I have known her for years! Would recommend this location to anyone! She is also always driving around & the area is always clean!!! This is what you expect for customer service...if everyone was like Heather we would have a much happier people(comsumers) in the world!
July 5, 2013
Google Public Storage Todd & Linda P
Easy access. Super friendly and helpful staff especially Betty and Heather. I emptied my unit on the 4th of July and Betty helped me get a refund from my autopay made on the second. Dawn the regional manager completed the refund without corporate BS. I would recommend this group. Units were dry even through our wet spring and lit for finding the tv remote! Thanks