Great service. Place is clean. Easy online transaction from start to end. John helped me a lot with the move out process. Would definitely come back for future storage needs.
Great service. Melissa was very helpful in getting the right space. Went above and beyond.
Melissa was excellent, she helped me with everything I needed.
Melissa the customer rep there is very nice lady treat people with respect and try to help ..very nice storage area easy access
Melissa is amazing. She always provides superb
and prompt customer service.
I was absolutely pleased with how I was helped
By cherish she was so helpful thank you much
Safety clean and good price
Needed help getting into a unit and Melissa was very nice and helpful. Thank you!
Cherish went above and beyond my expectations and helped me with everything! Thank You Cherish!!
Cherish did an AMAZING job assisting us. She also chose to help us on her break. I’m definitely recommending everyone to come here thanks to her!
Melissa did a great job. She called me to set up my appointment, showed me the storage unit and she replaced the rope and sprayed the track so that the door would go up and down easy.
She is very eager to provide great customer service and that is the type of representative your company needs.
I went to move my stuff to this storage unit, sign paper work, paid the move in costs, got to my unit and not only were the roads in the lot all torn out, almost every unit around mine was busted into, doors smashed into and everything. They told us our lock would be in a box in our unit, we open our unit and our lock was laying on the ground, no key, and was obviously cut and broken, DO NOT PUT YOUR STUFF HERE it will either end up stolen or water damaged due to the ground level units. On top of that the blonde lady that we talked to in the office that worked there was extremely rude the entire time. We obviously left are not working with them. Waste of time.
I was dreading looking for storage areas due to past troubles with other companies but Melissa made everything quick and easy, Great establishment.
Melissa did an amazing job assisting me over the phone. She was very courteous and helpful. What a pleasant experience. Public Storage is a great place of business.
I give Melissa 5 stars ⭐️ because she is the best. She was nice, easy to talk too, knowledgeable and friendly.
Melissa is the nicest person she is also a very professional person she has helped me alot
The front desk personnel are always helpful. Kind and courteous.
Appreciate damonte he showed me how to use the mobile app
this was my first time renting any kind of unit and Damonte was so kind and helpful! he explained everything in detail and was happy to answer any sort of question i had! 10/10 experience!
Rashelle goes above and beyond to help everyone and knows her job well! Thank You!!!!! You're the best!!!
Damonte was awesome! Very thorough, knowledgeable, and helpful!
Jodie was very pleasant when i stopped in to buy some merchandise. Thank you
I just recently got my first and the property manager Jody made the transition really easy. I was very picky and picked out multiple units, but this woman's level of patience is absolutely extraordinary. I'd highly recommend coming to this location to get your storage unit because the level of service is unparalleled. Thanks so much Jody for working with me and being patient. Your hard work is greatly appreciated. 👍 Sincerely, Justin.
App to open gate never works
Jodie has excellent quality in service! Thank again!
Jodie, the property manager at this location is not only an employee that goes above and beyond to engage with the customers, but is very knowledgeable about the property. Jodie is kind, caring, and considerate. Can't imagine the customers who are experiencing hardships or simply having a bad day dealing with a rude employee. I would give Jodie 100 + stars if there was an option to do so.
The place was nice and clean. Jodie was a Bless helper.
I was in the market for a short-term storage unit to house some personal items and originally chose it because the room was described to be climate-controlled. After reserving the room for $40 (plus start-up fees, the initial total was 90.19). When I arrived, I found that the floor of the unit itself was dirty and there was no air conditioning running. I was dissatisfied that the unit did not live up to the advertised expectations and therefore chose not to proceed with the rental. Additionally, after setting up the reservation, the employee mentioned that I had not completed the proper paperwork and thus needed to come in to provide signatures. I called the next morning to ask to cancel my reservation, and she informed me that they do not provide refunds, and informed me that I only needed to sign paperwork pertaining to the insurance premium, not the rest of the rental. Collecting payment on a rental that's been cancelled within 24 hours of reservation and lack of delivery on the provided description made this a poor experience, and I highly recommend seeing the storage unit prior to signing any rental agreement.
Jodie from public storage was amazing! She made it fast and easy!
Went to see about transferring to a smaller space Jodie helped me very much and answered all my questions. Thanks so much for the great customer service.
I had the pleasure of meeting Dany today! She helped me rent another unit! She is amazing and most efficient employee I have run into! Absolutely outstanding!
Jodie was awesome! I was at another rental place and it wasn't what I expected so I left. Driving home I saw this place and drive in. From the moment I entered the building Jodie was extremely helpful. Answered my questions before I even asked them. Im so glad I ended up here! Thank you Jodie.!!!
Ms Jodie took very good care of me explaining everything thoroughly even though I interrupted her lunch she was still extremely nice and helpful. Thank Ms Jodie for helping me keep on riding this summer :)
Great storage facility. Jody is very nice and helpful 100% of the time
Jodie was very helpful with our rental!!
I have come back to this location because Jodie was very helpful and friendly the first time I stored here. Thank you so much
Jodie was beyond helpful . She throughly went through the process with me and explained to me what it consisted of. She also helped me pick out storage covering Materials which I’m so glad I bought because it covers up your belongings really well! Thanks again for your help Jodie :)
Jodie helped a recommendation of mine . Excellent job.
The manager there was on some real power kick. She is rude and completely unprofessional. I recommend finding another place to go to.
Stopped in the store today to make my payment and Jodie is always so pleasant
Stopped in the location today to get my gate code and Jodie was very helpful thank you
Jodi was rude I leveled headed and not compassionate me and my husband were very overwhelmed she told us that she could not help us with no transfers and that it was not her problem I have never experienced such rudeness from a manager that suppose to help customers reach a satisfaction and this just was not it
Jodie was a lot of help thanks for helping with the situation to my problems
My storage clerk (Jodie) was knowledgeable and patient while explaining signing documents, gate, lock and key operations. Jodie's performance was focused, friendly and respectful. Thank you so much for everything I really appreciate you helping me! 🙏
she knows her job very well! She always reminds me and gives me a heads up on my next due bill, and I love that because I'm forgetful at times.
Thank you, hope you have a great New Year!
Stopped in the location a few days ago to buy boxes to ship some items and Jodie was a great help
I spoke with Jodie and she was very helpful and explained prices to me unlike the other storage place. What can I say Jodie sold me
Jodie was so helpful and kind, she answered all my questions, I know I was probably a pain, but she was so helpful and let me vent, even though I’m sure it’s not part of her job to listen to people’s problems. I definitely recommend this public storage. The customer service is excellent. Thanks again Jodie! 😊 good customer service counts so much, thanks Jodie for being so helpful again and patient with me.
Jodi was a great help when I had coke here to use the storage units.
Stop in the store and bought a box to ship a Christmas Present and Jodie was great in helping me pick the right size. Thank you for the help and great customer service
Went in and completed my rental with Jodie she was very helpful in the process.
Jodie was super helpful ,
I love coming here, amazing management. Ashley is the coolest!!!!
Jodie at the Vandyke location, between 15 and 16 mile. She's the best! Thank you for all the help Jodie!
Staff is Great, especially Jodie.
The unit is good. Very happy.
Jody, was very helpful to us, my father in law last away and Jody helped with some questions that made things easy for us.
I've always used public storage no matter what city I was in because they always have the best rates ,but it seemed like all the property managers was mean and took Grumpy pills before they had come to work.Not this one on Banf But I think that her name wasJody and she was so polite and helpful. She even remembered me and opened up the gate for me when I showed up. She even help mr carry a couple of boxes to my unit and when I tried to tip her she refused.
We agree with everyone, Jodie is amazing and always looking out for her customers. Our unit was unlocked and Jodie immediately called us. We highly recommend this location and we hope Jodie gets promoted!
Jodie was awesome and helped me find exactly what I needed!
Jodie is the Best Manager @ Vandyke Sterling Heights Storage - PERID!!! JMC
Jodie was super nice and professional!
Jodie has been very helpfull in assisting
me in getting setup with the new unit & explaining everything to me
Truth is this place has terrible there's absolutely no security I was actually there to see what it would cost to rent a storage place and was nobody at the desk I wandered the entire facility every where I wanted to go and I went I decided with that kind of security I certainly would never ever ever pay a penny to store my stuff there I think I actually to add insult to this injury I'm going to go back in time to take photos of everything I can just walk around and do it should do wonders for their business over there
Martin this place is great very kind I highly recommend
Jody was a great helper with all of my questions
I definitely recommend here due to Jodie being so helpful.
Thanks Jodie great service
From the time we walked in the door Jodie offered my mother and myself excellent customer service. Thank you for hiring Jodie.
The facility was clean and well maintained. We received fast and friendly service. Jodie is always a delight to work with.
Jodie was very helpful today. Thank you.
Jodie is the best hope you guys keep her went over and beyond to help me she knows her job very very well love coming here to pay my bill great customer service skill please don't lose her
Jodie is awesome, and she is very helpful thank you for being there and help us .
Jodie is awesome and ever so accomodating.