Public Storage Self-Storage Units at 35800 Mound Road, Sterling Heights, MI

Rachelle is top notch.

Very nice and helpful 👍👍

Rashelle amazing help and knows around the app and has helped me solve a lot of issues that revolves around my account!

I rented before in the past at various public storage locations and this location is weird, after I booked with this location someone called to confirm and asked if I had questions I said no I was good because I already know from prior rentals I’ve done in the past. Afterwards I get another call the next day and I ignored it because I already had spoke to someone there. This continued for about two weeks someone calling me regarding my rental and the manager over the store called me saying that she would have to cancel my order if I didn’t speak with her so finally I answered for her and one she said my name wrong calling me Mitchell instead or Michell. I corrected her and she gave some ba excuse saying it was spelled wrong and it wasn’t, then she told me if I didn’t pay upfront for the unit then it would be canceled and I never have this happened to me in the past. I get the promotion going on at the time and just pay when I move in not having all this happened just to cancel my reservation. I feel that it was something more to it by the way they were acting for two weeks calling me telling me their just calling to see if I had any questions but really that was not the case if you are trying to charge me before my reservation date . I would not recommend this location because this was a bad experience that I didn’t ask for but they were calling me daily leaving messages asking me if I had any questions and if I did have questions don’t you think I would have called within that two weeks you called me before you called to cancel my reservation that was set in arvance

I just want to hear just to clean't really give you a review on it. Except for to say that you people are a mess. It took me an hour to clean 1 hour. And I don't even know if this is the one that I was cleaning out here. That was 2 of them at 1 site and it took me. 8 hours and I still gotta go back and finish it. Because you guys are a mess. Or if it's the one I want to add another 1 that had 10 units. And there's no way I can even do that 1 I couldn't afford a truck to do that long because it would take a week at least if not longer to clean out because you ties aren't absolute mess. I mean, at this one side here to have 10 of them, there was so much furniture I could open up a furniture store and so many mattresses I could open up a mattress store. I mean, you guys are an absolute mess and then you got puns and tons of stuff to throw on ever you were. And I think you'd think that it's OK that it's no big deal, but it looks makes you look Bad.

Rashelle was awesome!! She helped us to get checked out. We moved out on a very hot day and she was very accommodating and was so nice! We appreciate her great customer service and conversation. Thank you Rashelle we highly recommend this public storage location.

Rashelle was very helpful, property was clean & looks safe. She was very easy to work with and helped me get a good promotional deal on my storage unit!

Rashelle, is the BEST!

Rashelle helped me on kiosk. She helped me apply for space I’m thankful to her

Rashelle was excellent with assisting me and we have like names. Excellent customer service!! 😊

Not my first time dealing with public storage I love this place. Very friendly people and most importantly very clean. This would be my third storage with them plus let's not forget about the deals they run I got one of them for a $1 the first month. I HIGHLY recommend them.

Not bad place to store

I spoke to Rashelle at this location and she was so amazing and helpful. Best customer service in a long time!!!! My name is under Jennifer Hickok.

Rashelle was amazing. I loved the service She is sucha amazing customer service and took her time to show me everything and explain everything to me. Thanks

I came in this morning not knowing what to do. I was so blessed to have Rashelle assist me today. She was truly amazing. I would love to work with her.

Excellent service! Rashelle is a professional, and was very helpful.

Great person she help us Rashelle

Jody has always been very professional and helpful every time I call 👍

Rashelle was easy to work with and a good people person.

Reshelle was very professional and very helpful with satisfying my needs

Rashelle was amazing and very helpful. Answered all my questions before I even asked.

The storage lockers are ok. And there are horribly deep I mean like swallow half ya car size potholes in the pavement through out the property! Exterior doors are beat up pretty bad Also they do not offer any sort of dolly or cart to assist with moving items into locker. Price wise it’s ok I’m paying about 86$ a month for. 5x10

This is a great place, I have used them for many years, Rashelle the Manager is so helpful, She went above and beyond to help me, I recommend this location for any one around looking for a unit, again I can’t tell you how happy I am with that location and Rashelle

I just got a unit yesterday and everything was great and easy, from the booking to getting the unit. I worked with Rachelle and she was extremely friendly and welcoming.

Rachelle, was extremely welcoming and made securing a storage unit simple and easy. She was very kind and quick! She's a keeper!!!! ♥ ☺

I love this place! Rachelle is so amazing and sweet! Everything went so smooth!

Rashelle was great

Rashelle was very helpful and got me into the perfect storage unit immediately .

Rude staff

Thank first time experience I will be back again thank roshelle

Rashelle was amazing

Rude and unprofessional

Rashelle was great, and helped me out!

Beware, they bait you in with good price then keep raising it. We moved out at one point the re rented months later. Got the exact same unit for around half price. Then, over a number of months they raised the price multiple times until its the same again.

This is an horrible place, the manager is so rude, nasty, very unprofessional and unhelpful to say the least. Classes on people skills, professionalism and customer service should be a on going training for these people in the service industry. How they forget without customers they wouldn't have a job. If I could leave no stars I would.

Rachelle was extremely helpful when looking into prices of the units and their merchandise they have to offer. After speaking to other places in the area, many who were rude and rushing to get off the phone. Rachelle took her time in explaining what they have to offer. Thank you for a great customer service experience! 😊

the property manager, rashelle, was amazing, very helpful and nice!

horrible place to use! rude very poor customer service skills, they don't by company procedures. no communication then blame computer for notifications not being sent out. They"ll randomly cut locks off before its time, which is not the procedure to begin with leave your stuff sitting unlocked, they don't notify you, then Rashelle will blame the incompetence on another staff member who isnt of course there at the time to explain ( which is kinda funny cause I never saw anyone else working there.) she"ll just shrug it off like no big deal ! There are many public storage places in the area and i have used several even down in Detroit, they are far more respectful, better customer service skills, go by company policy they dont have imaginary employees doing unauthorized lock cuts USE ONE OF THEM DO NOT USE THIS ONE .

it will not allow me to write a review without giving at least one star my actual rating is 0 stars very poor customer service, rude, no communication then she'll blame the computer system for notifications not being sent, never calls, her employee cut a lock off with out advising, ( I am familiar with the procedures per company, they dont follow them) and she didnt even know, just left it open. went in to pay my bill never said a word about anything then found out they had opened my unit put their lock on it she didnt even know( so she, Rashelle said ). will never use again. no other Public Storage facility that I have used in michigan weather in Detroit or metro area has been as rude, unfriendly, severely poor customer service skills and goes by their own rules like this one DO NOT USE DO NOT GO HERE ANY OTHER ONE BUT HERE !!!!

I had a great experience! Rashelle was very helpful and nice .

Rashelle was friendly and professional helpful I’m glad to be at the store

Great service by Rashelle at storage

Rashelle has excellent customer service. She was patient and kind and help. I will recommend everyone to this location.

Easy to sign up and move out.

Rashelle was a great help. She was professional And friendly. Thank you so much.

This is the best storage place around! I was so lost when I got here and couldn’t find my unit. Then I got the wrong one and Rashelle was awesome! Helped me get everything fixed and in the right unit. Definitely recommended her for everything ! Also takes great care of the property.

Rachelle was the greatest!!!

Rashelle is very RUDE ! And don’t know how to talk to others !

Rashelle customer services was amazing!!!!

Rashelle is fantastic and evertime I come she has a beautiful smile and pleasant attitude.

Rashelle was wonderful

I went to the mound Public Storage- Rashelle at the front front desk was amazing!! Highly recommend

Rashelle was a great help. And got me what I needed

Went to the location in Sterling Heights and Rashelle helped me tremendously with some items I needed to help move. She was completely understanding and was patient with the 3 kids and I. Thank you!

Rashelle was a beautiful soul that helped me with getting storage for my first time. She made it very easy to understand. I like this location very easy and convenient.

Rashelle was amazing and helped me with everything I needed ! Highly recommended

Tabitha and Rachelle are both awesome and helped me every step other way. Thank you for taking me last minute.

Received great service from Rashelle, very helpful and great personality.

Rachelle was super helpful. Seems to know what she's doing

I want to thank Rashelle for her service. She was very kind and courteous!

Thank you for your help.Rashelle You were awesome so helpful. I will.be in to get my storage unit from you. You have been highly recommended , a pleasure to speak to.

Rashelle is awesome she took me at the last moment and provided great customer service 😊

Rashelle was the greatest

Great place safe and secure

Rashelle was helpful and accommodating. She helped me combine my units and set up autopay. The location is clean and well maintained.

Radhelle helped me she’s the best go for here

Roshelle is amazing

Wonderful service rashelle was very helpful gave me a wonderful deal she was very caring asked me about my day she was very concerned about the look on my face when I walked in I was able to express to her what a horrible service I had at another location she gave me advice on how to handle the situation that I went through and gave my the sources to solve my situation she so wonderful I recommended this location to everyone

I rented a space at this location today and Rashelle was a great help with information and everything about the unit I would definitely recommend this location

Rashelle was an amazing host with perfect communication and excellent customer service

Rashelle was kind

Rachelle was a great help, great plae

Rashelle showed me the storage and everything was good She gave us great service

I was helped by Rashelle! What an amazing rental experience! Rachelle was highly spirited through the entire process. The storage unit I rented was perfect. (Clean, well sized, and QUITE accessible.) I HIGHLY recommend this location for any people looking to store their property in the Detroit area!

Miss rachelle very attentive and nice made my first experience my best

Excellent help from Manager. I was locked in the elevator she was there with me every step of the way. She did an AMAZING JOB making the correct calls & getting the help I needed. Thank you

The property manager Rashelle was great. She reached out and fixed an issue for me!

Scott was an awesome help to me! I'm thankful for people like Scott working in public storage willing to help their customers when a huge mistake occurs on another location site . Scott went above and beyond to help me . Thanks again Scott !

They really helped me move my stuff from PODS to their storage unit for 50% off on the unit for the first month. Scott the manager is really nice and friendly. Good location to do business with.

Thank you for your service

Stopped in today for some prices and was helped by Scott. What an awesome help he was! A 1 customer service! I made a reservation to store there and am looking forward to having him as my property manager!!!

I don’t usually do google reviews but I helped my Aunt rent a unit from here last week and couldn’t believe how helpful Scott was. We were completely stressed out and he really helped calm us down and get us exactly what we needed. 10/10 would recommend storing with Scott.

Scott was absolutely amazing! I made a reservation online and he called me within 10 minutes to confirm my reservation. He broke everything down in detail for me during one of the hardest days of my life. Thank you Scott!!

scott was amazing and was so nice! he helped me find a nice unit to fit all my things in!

The property manager, Scott, was so attentive and nice! This was the first time I rented a storage unit and he answered all my questions. Glad I picked public storage!

Scott was very helpful during my stay.

I give Scott 5 stars for customer service!!! He was very helpful and nice. I will recommend this location and Scott to anyone..

Super Expensive.

They do first trade service and take care of you good

Went in to pay my bill for a different location. My unit was literally minutes away from being put to auction. My site manager was an absolute gem and we were able to save 20 years of memories with my wife and kids.

Helpful, convenient and affordable.

Friendly service good people very helpful...

Scott gets 5 stars for his great service. Nice place well-lit and clean.

Attendant Scott went ABOVE AND BEYOND. Great guy and really clean place inside and outside. Nice place

The guy was so helpful and nice .

Scott helped my fiancé and his father tremendously and definitely will be a big help our remaining time using storage here! Highly recommend!

Gates open and closed, unit doors open and closed, gate and fence secured the perimeter, and I think they have security cameras as well. All on ground level, so no stairs, and no elevators. Situation worked out well.

Jody and scott were excellent people that deal with very kind and very knowledgeable

Yesterday I visited this location and received help from Scott who was AMAZING! He was very helpful and took his time with helping me. This is my very first unit and he helped make everything super easy. The process was quick and the location is extremely COVID friendly if you’re nervous about current times. I felt comfortable and safe.

Very friendly and helpful staff. Pleasure to give them my business.

I had to choose between two storage facility and just talking to Scott over the phone made me decide to go with this one! Meeting him in person was a delight too. He was mindful of my storage needs and very knowledgeable which I'm so glad for because I almost rented a storage room that would't fit all of my things. I feel like he does care about what he's doing and the people he's helping.

They were very helpful and Scott went out of his way to help me with the best deal. I give him a whole hearted thank you.

Shantell is amazing!! She helped make the move in process easy and quick. Very happy with her service!

Shantell was very helpful and a pleasure to work with.

Shantell was very nice and was extremely helpful.

Scott is great you need more employees like him very friendly and always has a smile

Scott and chantal is helpfull

Shantell is nice to deal with

Scott was very welcoming and very helpful. Also very professional.

Scott was very helpful! He made the experience easy!

WE ARE VERY HAPPY WE VISITED PUBLIC STORAGE ON MOUND ED. IN STERLING HEIGHTS TODAY, CHANTELL WAS VERY PROFESSIONAL AND COURTEOUS. I RECOMMEND THIS PLACE TO EVERYONE.

Scott and Shantell were very friendly and helpful answered all my questions and Scott walked threw 8" of snow to show me unit's now that's customer service!!!

Shantell was very polite and very friendly! She answered all my questions and even got us a great deal. Recommend this place and make sure you talk to Shantell if you do!

Thank you Shantell for your excellent service. It was efficient, and you were super friendly. 😊

Shantell gave me an amazing experience. Fastest checkin everrrr

Amazing serives will definitely recommend when you come in speak to Scott

Shantell was the best and was kind. She also showed us more than one space to help is choose. I highly recommend. Thanks!!

Shantell

Shantell was very accommodating and sweet!

Scott gave great customer service

Scott is AWESOME....GREAT SENSE OF HUMOR VERY NICE AND INFORMATIVE

Great place to store your stuff. Shantell was so helpful! Would recommend!!

Shantell was so nice and thorough. All of my questions were answered in detail and the unit is perfect for my needs.

It was a great experience, shantell was very sweet and helpful.

Shantell was patient and helpful.

Shantell was extremely nice and answered all my questions and concern, I would highly recommend. Thanks Shantell!!

This was such an experience and Shantell was wonderful and answered questions and was very helpful.

Shantell was very helpful and professional though out my whole experience. Highly recommended.

Shantell was superb, she was transparent and very helpful!

Scott is such a nice guy!! Thank you!!

Shantell was very helpful and knowledgeable. Answered all our questions. Super friendly.

Shantell was a great help and has a wonderful attitude! Thanks Shantell !

Scott was great. He was friendly, professional and very knowledgeable. This is my first storage unit and he made the process easy. I strongly recommend the property located at 35800 Mound. Thanks Scott.

This is a very to storage and thanks to Scott for the great service

Fantastic service great employees, Scott was a huge help in finding out what we needed and where we needed to go

Scott was very helpful from the time I was looking for a storage unit up until the time I got everything I needed , I do recommend coming here if you need to put anything away

Shantell and Scott were great to work with.

This was my first time using Public Storage and I had no knowledge of how it worked. Shantell n Scott was very wonderful. They we're quite helpful and explained everything in detail.

Very impressed with the service scott provided great deals

Scott was super helpful with getting me setup with a unit.

Scott was the manager that I talk to, he explained every detail to me as well as going above and beyond to make sure that I was satisfied with my unit.Thank you!

Came in to buy a box.

Shantell and Scott we’re very nice and helpful.

Shantell was a very nice and friendly employee. She was very informative and helpful. Thanks again for all of your help.

Scott was very helpful with fixing my light when it was broken/burnt out. He also made my move out process very smooth. Thanks Scott!

Amazing facility. Scott is amazing and helped out a bunch!

Excellent customer service by Shantell. Thank you.

Nice lot help us thank them

Shantell was superb! She was very personable and provided excellent customer service. I was shown a storage unit, and she accommodated my request to see two other units before making a decision. The unit and the hallways looked clean, and the office was neat and smelled good! Thank you Shantell!!

Shantell was friendly and helpful. She explained everything in detail took us to see the unit and was patient with me as we filled out the computer application.

Scott was great. He was very helpful and informative. It's nice to go to a business that has amazing customer service.

I locked myself out of my unit so i went inside and met Scott who put my worries at ease and assisted me in solving the issue.

Scott was very helpful and willing to help me make sure I rented a unit that best fit my needs

Scott is always friendly and as helpful as can be! Highly recommend this location for your storage needs!!

Scott and shantell was very helpful

Had an amazing experience with their office! Scott was extremely helpful and an overall joy. I was able to find a decent sized unit quickly and for cheap, and I have no worries about anything happening to my belongings.

I have been there a few times in last couple days to drop stuff off. No issues. Not much to go wrong there. Prices are good. Roof doesn't leak and it's not filled with homeless people.

Scott was which great help to me. Very professional and polite.

The manager scott was very polite and great help .!

Good

Scott was super friendly and helpful.

I want to give a HUGE THANK YOU to Megan for helping me out tremendously today!!!! Thank God for her going over and beyond with with me because I definitely know without her help we wouldn’t of been able to move our whole house in a unit by the end of today! She was very knowledgeable as well beings that she had answered all of mine & my husband’s questions and we had quite a few! We really appreciated all of her help today!!! I definitely would recommend anyone of my family members, close friends or anyone else for that matter, to ask for Megan, if you’re in need for any size or type of storage unit!!!

Scott helped me tremendously today and he is genuinely very nice and beyond helpful. I appreciated his kindness and his knowledge he answered all my questions. And also Sarah always helps me as well whenever I need her too.... They are both awesome!!

Scott was the best. He was very accommodating and resourceful throughout the entire process. A very nice guy. I couldn’t be happier with my unit. I love the space and location.

Today I was helped by Dee who was very kind and informative. She was really great with us especially during a stressful time for moving!

Do you have a storage there for a car

Scott was very helpful we moved out and very polite and friendly I would recommend this location

Scott is a very sweet person, great personality and he welcomed me with a smile. It was definitely a pleasure meeting him.

SCOTT & SARAH WERE EXTREMELY HELPFUL, OUTGOING, FUNNY AND WERE PROFESSIONAL. AN OVERALL GREAT JOB & EXPERIENCE.

Scott was very helpful & kind. Thank you for all your help.

Wonderful place great staff bee there over 25 years! Scott and Dee are great to work with very helpful and friendly hope to be there another 25 years!

Scott, is a amazing employee... if he ever needs a job... I will find him one with the company I work for or one of my former employers!

Scott was extremely helpful and made my hectic situation all better! 5 STARS

Awesome service! Scott made it so quick and easy to book, no hassle at all! Highly recommend this place!

Scott & Dee was very helpful getting me and my family setup with our storage

Scott was the best great guy good people. thank you .

Scott made the process so easy and quick! Will definitely recommend this storage unit to anyone who is looking. Great customer service!

Scott was very helpful , helped me with any questions I had!

Scott was amazing and great personality! Made my life easy!!! Definitely moving from my other storage unit(s)

scott was very nice and welcoming in the office

Scott was very helpful

Great place, Scott was very attentive and helpful.

Great experience. Scott was very friendly and informative!

Scott was a big help would tell all my friends the service was great friendly and very reasonable rates thanks again scott

Reuben was very helpful

Scott and Sara were wonderful and very helpful.

Sarah is amazing. With all the headaches of moving, it was nice to have someone so helpful to at least make some of it easier. She helped my sister and I in a very timely and professional manner.

Andy was great! I was in and out in 15 minutes with my storage unit and keys. Very courteous and professional. Highly recommend!

Wonderful personal with the staff. The Public Storage policies could be better.

Sarah was beyond helpful in making this a pain free and turnkey process!

Sarah was very helpful in determining my needs. She was pleasant and knowledgeable.

Absolutely the best experience that I've had with a storage facility. Sarah was very knowledgable and made the setup and rental experience ultra smooth and easy. Very clean unit and security was top notch. Would definitely recommend this facility and Sarah.

Sarah and Andy were very polite, went above and beyond to exceed my expectations. Very friendly, conversational and kind. Helped me with everything I need to ensure I had no issues!

Andy was very helpful.

This is what I think about Sarah at the location on mound. She’s very well educated and knows exactly what’s going on at this facility. I’m quite happy with the price given to me. And I’m exceptionally happy with upsell of the dry stuff.

Sarah was very proficient and enjoyable to sign me in today. She explained everything in very detailed. Thank you.

ALL ITEMS WERE THERE THAT WE STORED UPON PICK UP... GREAT

Sarah was very informative and has GREAT customer service! Thanks for helping us! ❤

The facility was safe and clean and the customer service from Sarah was exceptional. She was very friendly and made the whole process quick and simple!

Sarah was very informative, helpful, and kind! She has great customer service skills.

Andy and Sarah were super helpful over the phone and when I came in to check the place out Andy guided me through the whole process clearly. They earned my business!

Sarah is wonderful! Great customer service & very patient as well! :)

Awesome customer service by Sarah and Andy

Ask for Andy. Great rates

What are the gate hours at this location (mound Sterling heights)

Sarah & Destiny were awesome. I called to reschedule appt time & Sarah immediately called back to reschedule. Once we got to the facility, Destiny was in training & did an superb job at assisting us. It was raining when looking at the unit but Sarah made sure we stayed dry. Overall the entire experience was 5 stars. Definitely HAPPY 😊

Just rented a storage from Sarah and Elyse they had awesome customer service and are very friendly!!

Sarah was really helpful today even though she was in the middle of training, she took her time to explain everything and covered any questions i had before i could even ask

Sarah is the best she took care of me she is nice and she will get you in.good place to put your stuff.

Andy & Sarah are the best. Spectacular customer service!

Sarah was so very helpful when i came in to rent a storage unit. She is very professional at her job. She answers any questions i may have.

Sarah was an absolute pleasure to work with. She walked me through step by step on how public storage works and answered all of my questions with absolute clarity. I would highly recommend this location!

Sarah was so wonderful......

They will not answer the phone. I’ve been trying to call for 3 days. Very frustrating. I don’t have time to drive to the location.

The people are very friendly and helpful.

Good customer service! Thanks Sarah and Toni!

Sarah is wonderful, Sarah is great, she put everything I order for , and she showed me how convenient it is to be at this location

Sarah and Toni are very friendly and helpful

Sarah was extremely helpful.. knowledge able and very kind in helping us in rental of a storage unit today. She delayed her lunch break and was very patient with the difference in my husband's and my deyaed decision making!

Sarah the property manager at this location is most helpful and so kind. She is very knowledgeable and is always willing to help with whatever you need. Every time we have to go into the office she has a smile on her face. You can tell she takes pride in her property. Also the offfice and property are always immaculate. If you are looking for a place to rent a storage unit your search stops here. You will not be dissapointed in the customer service here!

Wonderful customer service, I can’t thank Sarah enough!

Sarah was very informative extremely professional and wonderful to work with

Expensive

Very helpful. Clean. Friendly.

Great place, Andy was very helpful!

Sarah and Andy are coolest.

Love Sara.. so helpful and full of energy.. best place for my stuff to be stored.. 👍

I just went into Public Storage on Mound to pay a bill for a family member. Sarah was working, and she was the most pleasant person! She was extremely friendly and was able to help fast and efficiently. I hope everyone at other locations are as kind as Sarah is!

Sarah was a great help, very friendly 😊

Just rented my unit from Sarah and she is absolutely amazing! Her customer service skills are above any other location i have rented from. She was able to answer all of my questions with confidence and i felt like she truly cared about my belongings just as much as i do! I would definitely recommend this location!

Sarah was very knowledgeable and informative.

Can I pay online

Protip: Just. Buy. Their. Lock. Trust me and trust Josh. He knows what's up. He's very friendly and deserves a raise. Sarah also deserves a raise. Where's Oprah when you need her? You get a raise and you get a raise! Everybody gets a raise!

Josh and Sarah helped me with my unit. had an all and all amazing experience. Definitely explained everything thing from start to finish. I will definitely recommend this place to everyone.

Great location. Staff was very accommodating and great to work with! Sarah was very helpful, friendly and explained everything clearly. Thank You !

The girl that works the desk is very friendly all the time. Consistency is key!

Sarah is so professional. Thank you Sarah for all you do.

Sarah is an awesome representive of the company! Very knowledgeable, helpful with suggestions and useful tips & pointers that show experience & that she cares about customers property. Josh worked with us as well & he seems to be in good hands with an excellent trainer! He input all the info in the computer and explained the wording in the contract with detail. I will recommend this place to everyone, they might not realize how easy it is to get organized and store items offsite.

Sarah and Josh were great! Nice experience, and will definitely use Public storage again.

Set up a meeting with Michelle. She was prompt, very knowledgeable, and helpful. She spent the time to answer all of my questions and made me feel valued as a customer. She is a great asset to this company. Would recommend this place and Michelle to work with.

I came in earlier than my scheduled time but Michelle was more than happy to accommodate. She was very friendly and concise. Even though I am not new to Public Storage, Michelle was helpful and did not rush through the tour. Service with Michelle was great!

Me and my wife were late for our appointment by a few minutes but Michelle the employee that works the front desk was nice enough to wait on us and still show us the unit before 6pm!!!!!! and although the one she had available was to small she stayed and made it her business to find us something at one of her other stores to fit our need"s!!!!!!!!!! "VERY SATISFIED" top notch costumer service!!!!!! HIGHLY RECOMMEND THIS BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sarah was absolutely Delightful! Her vibrant, gregarious spirit and fantastic personality are infectious! I am tremendously thankful for her wonderful assistance. Excellent, professional service and I highly recommend!!!

Sarah and Michelle present nothing less than impeccable service! Very professional and courteous. I have been doing business with this location for almost 4 years and never had a problem.

I had an awesome customer service experience at Public Storage in Sterling Heights. Sarah was very helpful, patient, and thorough.

I am very pleased with the service that I received today. The manager Sarah is very professional, personable & thorough. I look forward to doing business with Public storage.

Sarah is the best worker ever she should get a promotion she was happy and full of Joy ❤❤🤘🤘👑👑😄😄

Had to reschedule quite a few times and Sarah was more than happy to help me out and was very friendly

Sarah was very nice to us.. Help us out very nice and respectful.

Chelsea and Sarah were both extremely helpful in my storage unit rental process! When I told Chelsea her unit was too large, she immediately sent me to Sarah who helped me to find the perfect size unit at a different location.

Sarah is very professional, polite, not pushy, I recommend this storage facility, it is the best around.

I thithink sarah was wonderful.everything was perfect.

Sarah was our sale rep and was super friendly and helpful. Took is to our unit with a golf cart ride. Along the ride she explained to difference between the units including price, size and what would work best for my needs. It was a no pressure talk and I really appreciated the she talk to me with an honest approach. Not too often you find that. The online promo and Sarah's attitude made this a no brainer for renting.

Sara and Tracy was awesome. Lots help.freindly. made everything go by fast and easily.

Sarah is sunny and helpful! Facility looks great and is easily accessible :)

Sara is a pleasure to work with. Very knowledgeable in her field. Would definitely recommend.

I've been with public storage for about a year now, when I first went to inquire about a space I thought that it costed way too much but Sarah, she was extremely nice & persuasive so my husband & I got the storage. To date she's still the exact same maybe even better. I love her!!!!! Anytime I recommend public storage to anyone I always tell them to check out this location because she's so wonderful.

Sarah and Del assisted me with my move in today, and their customer service skills were phenomenal! They made me feel welcome the moment I walked into the office, they were happy to answer any questions or concerns that I had. I am very pleased with my visit today and will definitely refer this location to friends and family.

Simone was very helpful , she showed me everything with the storage room and has great customer Service. I would recommend anybody that's moving to use public storage

Sarah was extremely helpful, knows her business. Would highly recommend this place.

Setting up our rental went smooth, Thanks Simone for your courteous and professional help.

This was my first time with any public storage. Found a great price online, reserved a spot, and did my online registration. Spoke to Sarah on the phone regarding what to expect. On the day of move in my husband and I were assisted by Simone at the front desk. She clarified everything and ensured all my questions were answered. She and I clicked and we made instant friends! She made my day with her smile and friendliness! I will recommend this location anytime to my friends and family. (Clarissa)

Worked with Sarah to get set up on my lunch break. She made sure we took care of everything super quickly and we were laughing the whole time. I definitely recommend.

Sarah was amazing. Walked me through everything and made it easier. Thanks Sarah !

Sarah was awesome!

stay away from this place. The day I came here to pay for my storage space the gate to access the units weren't working, which I didn't know until after I paid. I spent four hours trying to get a refund and they refused though I had just given the manager my money five minutes before. Each location is independently owned so there isn't a corporate office willing or able to assist. The staff are so unprofessional. And they were racist prior to Nov. 8th.

Sarah is awesome, I used them before and had a great experience with Sarah and came back because of her.

Marija and Tracie are the greatest. Helped me with all this.

Sarah was so helpful getting me set up with a unit. Her and Tracie were awesome!

Chelsea is amazing I came i feeling so awful and she took. Time to share her love and professionalism and compassion as I was crying the weight lifted off me... As I went to the storage unit to clean out my mothers things she helped me calm down and then I was able to complete the day better... Thank you chelsea...v

Sarah is awesome!!! Best sales person I've dealt with in a long time! Very friendly! If you need help with storage or have questions she is the go to person.

Chelsea is awesome! Very friendly, thoroughly helpful and well versed, I'd give her six stars but can only select five😎

The workers like Sarah there are so helpful with anything and everything I needed. If it's questions about storage or just a friendly smile.

Sarah was absolutely fantastic when I went to pay a bill for a friend. Helped me figured out the correct bill to pay and everything. Very nice and friendly. Highly recommend.

Sarah was awesome! I love her customer service she's the best! SHe helped us a lot!

Sarah was one of the friendliest people I've ever delt with. She made me feel welcome and was very kind and helpful with our situation

I LOVE Sarah!!! She is hilarious and made it so easy! Not to mention how fast the entire process took. She explained everything and made sure we understood everything! Great job hunn 5 Stars!!

Tee, the manager was very helpful and the overall service was exceptional.

I came in to pay a bill, was greeted by the manager Sarah. She was really friendly and knowledgeable. Answered all my questions and most importantly, didn't make me feel stupid for asking them.

Great place. Sarah was very nice and helpful.

Great service by Tom! Would definitely recommend to friends and family!

Sarah was awesome

tee was very helpful. the storage units were a tiny bit smaller than advertised(we rented the 10x10 and the measurement came out to 9x9.75). the price is great and the process to acquire the unit was easy. i'm not too put out over the 10+ square feet it was short because we were able to fit all of our belongings in there without an issue.

Very good and vigilant. Sarah is the best.helpwd me protect my sofas as well Made me very very comfortable with my rental. And that is why I signed up for 3 months!!!

Sarah Hooked me up... excellent service!!

Sarah was great and efficient with her service.

Sarah is amazing! So friendly and very professional! She really knows her stuff!

Sarah is real helpful, polite, and quick. Thanks again.

Sarah was very helpful

I loved Sarah.....very very informative.....eased my fear being this is my first time renting from any storage place!!!! Thanks Sarah....you rock!

My experience was wonderful.Sarah was excellent.and a lot of fun. The process was very quick

property manager Sarah is AWSOME!!! 😀😀😀😀

Sarah was awesome! Very knowledgeable and helpful with any questions I had. We had to actually get a bigger unit and it was quick and easy with no problems. I would recommend everybody to come see Sarah!

Sarah was fantastic! Highly recommend this facility.

Sarah was great. Efficient. Sweet. Made this painless. Go Sarah.

Manager Sarah is extremely friendly and very helpful!!!! :)

I am looking for a storage unit and "AMY" was very helpful in showing me the units that were available and in how the process works, however, at this time I am going to research other storage places before making a decision.

Sarah was very good and helpful she went above and beyond for me super friendly

Sarah great service saved me money and was very pleasant to talk to

Sarah is great!

Third time at PS and love them. Sarah was awesome today!

Great location and awesome service especially Sarah!!!

Came in to get something from my moms unit and the lock was frozen and Sarah and Deanna were so extremely helpful! Even in the cold and wind they kept smiling! Thank you so much guys!

Sarah was super helpful in today's visit. She's also the representative that helped me out with purchasing a unit a few months ago. Sarah was very patient and accommodating with taking me around and showing me different size units. Highly recommended!

Amanda helped me with my payment and sold me some tape. Thank you

Sarah and Deanna are great and very helpful....always ready to help!!!

Sarah was very nice, helpful and efficient.

Sarah did a great job explains all the paper work and showing the storage space. :)

Went to the Public Storage on E. 10 Mile Road, in Warren, MI on Saturday the young lady there wasn't helpful matter of fact it was like I was bothering her. She directed me over to the one on Mound Road, and I'm glad she did. Let me tell you Sarah is a GOD send she not only listened to my complaint with regards to the other Public Storage place but she took me and my daughter to look at storage units. She met all of our customer service needs. Public Storage you need many more Sarah's working for your company. Thank You Sarah for everything!!!

I rented from Victoria a couple days ago and she was super helpful with what I needed, I came in today to get some more packing supplies and Victoria helped me figure out what kind of deals there were and saved me some money!

Sara is the best love her been very helpful over a year with you guys.

Sarah was very helpful and nice to deal with

Simply Amazing! Sarah made my move in quick and easy! Everyone must go see her for any move in needs!

Hello! So great to meet Sarah and enjoyed her wonderful customer service! She's very friendly and if I have any questions she is always helpful with her answers!

Sarah has been a great help to at public storage the facility great.

Sarah was super helpful, and friendly (:

Such a great facility! Sarah is so friendly and has a great attitude! Glad that I'll be storing here! Very clean and great atmosphere!

Sarah was awesome!!! I was at another location and they didn't have the right size unit and they called Sarah. She was on her way out for lunch but pushed her lunch back until I got there. Sarah was super friendly and got us through the process in no time. Thanks Sarah!!!

Sarah was awesome! Very transparent and informative. She made my experience and overall reason to store with Public Storage the best! Keep the customer service at a 10! She definitely proved why my monies should be invested with the company. Ask for Sarah

Very sweet young ladies that work here! Sarah is always helping me out! Always clean and friendly!

This place is A OK by me! Sara is such a wonderful help! Thanks for the help!

Such a great experience! Sarah went above and beyond for me, showing me different size units at really great prices! I will be moving in at the end of the month and I needed to get quotes. I will definitely be back ! Rock on Sarah!!!! \m/

Sarah was very helpful with set up, all questions, very friendly. Glad I came here 😃

Amanda was great. Things were very busy and she handled it like a champ. I felt appreciated as a customer and was very pleased with the rates and service offered. The facilities are clean and very well maintained.

Thank you Sarah, For helping us during our moving process. Its nice to see such great customer service. =)

Great Location. Sarah was very knowledgeable with great costumer service. Thank you once again.

Very helpful and Sarah made things efficient. Thanks!

So friendly and helpful. Office staff is completely amazing!!!!

I came in to pay a bill, and Sarah was absolutely fantastic. Super helpful and very friendly. I will be a frequent customer here because of this customer service!

Sarah was extremely helpful and professional,highly recommend this place.

Excellent Customer Service! Nichole went above and beyond to assist me.

My experience is wonderful, any concerns are dealt with immediatly and kindness and service have always been second to none...sarah ...

Very very nice customer service. So very helpful.

Had to grab some items from our unit during the recent snow storms. Called ahead to see if anyone had been able to plow or shovel after the storms passed. Sarah answered the phone that day and ensured us that our unit would be clear of snow prior to our arrival! Thank you so much for honest costumer service!

Excellent service and Sarah's the best

the service here is amazing. the ladies are extremely helpful and polite. i would recommend everyone here!!!!

Sarah was awesome. She was my hero. although she didn't have a cape. She got the job done without one. Thanks

Awesome!

everything was great. customer service was awesome. love the unit space as well. Sarah was great!!!!!

Simply the best storage unit experience you could have. Sarah was always helpful, friendly, and easy to deal with. The unit came clean and I never had any problems with the unit. I even had the unit when we had that big flood over the summer and I had no water whatsoever in the unit! I rented 2 units from them for the better part of the summer and kept one through the end of October (I was moving) and she was always helpful with extending me. I must say I would recommend them to anyone in need of a storage unit!

Kathy is so great ..i would recommend this place everyone

I was in is past week to ask for directions and I was greeted by Sarah. She was so friendly. I asked a few questions and she did a wonderful job answering. I ended up walking out with boxes that I needed for packing up my summer stuff. Go see Sarah she knows what's she doing and talking about.

Sarah at public storage was very helpful. She went out of her way to help. I would highly recommend this storage facility and I would also recommend dealing with Sarah. 5 stars goes to her. Thank you for all of your help

Everything was wonderful Kathy was very informative to my needs and was able to sell me a mattress cover for a moisture barrier at my time of my rental Hi ratings from me for this sales woman!

Sarah was very energetic, personable, and helpful. The storage units she showed us were clean and the property was well maintained.

Sarah is very helpful. N friendly.. Helped me out with finding a box. Area is very clean n inviting. :)

Excellent customer service. Sara is amazing and helped with everything we needed.

Sarah and the other staff here are always quick and professional. Anytime there have been any issues they have been quick to get the problem fixed. Very well maintained property.

Sarah is awesome!

Sarah was wonderful and extra helpful

Wonderful service from Amanda and Sarah

Sarah was great.

My experience was great! Sarah was so nice and pleasant!

Betty was fantastic. She was very helpful and great to deal with. Very friendly and helpful. Simply a joy.

So I decided I was feeling like a pack rat lol I need a storage unit I found this place and Sarah who worked the office was great showed me my unit very helpful and nice. Maniger was there too and she was great

Great to deal with. Sarah explained the options, the facility and pros/cons of the various locations. I was able to quickly sign my rental documents. Sarah even helped when I confirmed my insurance company would cover rental storage - she prompted me with some extra questions to ask. Very nice lady! Unlike the call center that wanted to confirm a credit card, get the names of all my children, when I ONLY called for rates.

Very happy welcoming friendly service!!! Would recommend Sarah @ public storage to anyone!!!

Great service! Friendly and good prices!

It was wonderful, Sarah was excellent to deal with, very personable and helpful.

Name is Betty, she is marvolus

Betty did a wonderful job helping me get my place for my property she was kind, friendly, clear, and timely thank you for letting Betty help me I feel so much better. I was a wreak. Thank you so much. love Betty.

I was in need of a large storage area within a few miles of the Mound/16 mile intersection. Found Public Storage, price was right and location was good. I was pleasantly surprise by the excellent customer service and genuineness of the staff when going through the paperwork process. I have rented storage units many times in the past, and I have felt like I was a bother ...rather than a customer - not here! Sarah was very helpful and quick with the paperwork since I was rushing to meet a customer.

Quickly got me into my unit after completely explaining the agreement. Thanks Sarah!!!

The area is clean and Hollie was helpful.

Love this facility! Of all the storage units I've had throughout the years...Sarah is the most friendly & helpful of all. Thanks!

Lady was awesome very helpful

Wonderful experience. Amanda had the best customer service and I would definitely recommend others.

Excellent staff, very helpful!!

Sarah was so awesome.Her personality was wonderful.Keep her

Sarah was very helpful and amazing.

Awesome service

Sarah was great. Great personality and knowledge. I was pleased with my business at PS

Sarah was very helpful to find a storage for my personal belongings, this is my first experience using a storage center. I will definitely recommend this to my friends & family. Thank you Kim Scott