Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 20700 Greenfield Road, Oak Park, MI
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 77/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 77 /mo $ 85Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 114/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 114 /mo $ 135Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x10'Online only price$ 114/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 114 /mo $ 135Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 114/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- enclosed
$ 114 /mo $ 135Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 122/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 122 /mo $ 157Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 123/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 123 /mo $ 146Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 133/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 133 /mo $ 158Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 136/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 136 /mo $ 175Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 155/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 155 /mo $ 186Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 186/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 186 /mo $ 223Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 206/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 206 /mo $ 242Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 211/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 211 /mo $ 275Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 221/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 221 /mo $ 289Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 351/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 351 /mo $ 369Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 421/mo
Large 12'x25'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 421 /mo $ 442Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near Oak Park
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At Public Storage, You'll Always Find...
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- Well-Lit Facilities
Reviews ( 523)
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha and tjanda excellent customer service
Tanisha awesome person so helpful. She needs a raised
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha Customer service
Tanisha excellent service
Tanisha excellent service
Thanks Ms Tanisha you are the best and took time wait for me and help me fix my account u made it possible
Tanisha great customer service
Everything was nice and easy I’ve only had my things there a month but I had no problems
Tanis6
Tanisha is so helpful
Tanisha great customer service
Tanisha helpful
tanisha excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
Dion was a huge help 10/10
Tanisha was a great help. Thank you very much!!!
I had a very good experience, Tanisha was very helpful.
Tanisha excellent customer service
Great customer service Tenisha was extremely helpful and I definitely appreciate it definitely recommend them off her energy alone!!
The customer service was just so comfortable I will always use this company..
Tanisha excellent customer service so helpful
Tanisha excellent customer service. She has a beautiful soul. You need this when you going through such a blessing
Tanisha so amazing person
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha excellent customer
Tanisha was so helpful so communicate with my public storage in Ga. She needs a raise
Ms Tanisha so helpful and very informative
Tanisha excellent customer service
Safe n clean
I made a reservation online and wanted to see a unit in person Tanisha helped with everything I needed and was very nice and helpful.
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha and keneisha have big heart beautiful soul. The building clean Ms T is so helpful! Excellent customer service! Great prices love Mrs tanisha
Tanisha did wonderful helping us get situated ! Everything was super easy for a first timer !
Tanisha is amazing!!! Super personable and amazingly helpful!!! Will be always doing business here
Tanisha excellent customer service
Tanisha excellent customer service
I had reserved a unit online, when I arrived I discovered the roof was leaking. I couldn't get in contact with anyone by phone, so I proceeded to move my things in. Unfortunately the app did not provide me with a passcode to enter the building or to use the elevator. Fortunately, someone had left the door open so I could get into the building and I had to walk up a flight of steps to bring the elevator down to load my things up. Halfway finished with moving out of my old unit, I bumped into Tanisha and her coworker, explained my situation. She proceeded to stop what she was doing to find me a suitable unit. I then moved my things into the new new unit and finished moving out of my original unit. Tanisha also got on the phone and got a working entrance code for me so that I could use the elevator properly and I loaded up the remaining items out of my original unit into my now third not leaky unit. To be sure things went smoothly, Tanisha contacted me the following morning to inform me I needed to sign some paperwork so I could transfer my name into the new unit she found me and billing could proceed properly. It was a long day but we got it done.
This location needs helpers to clean and repair regularly, 1 or 2 helpful people can't do office work, mechanical repairs, assist customers and get delinquent accounts squared away in a timely fashion.
It would also be nice if there were a dumping policy for customers. Like 1 week every so often you can dump unwanted debris and items from your unit into an onsite dumpster, provided space is available. Once filled no more dumping, so first come first served and it might help reduce items left behind.
Tanisha and Dion customer service
Tanisha excellent customer service
The lady working the desk is lazy and extremely rude. Your better off going somewhere else.
Tanisha excellent customer service
Trisha customer service
Tanisha
Tanisha excellent customer service
Dion was a huge help he made it so easy for me big thanks to him
Tanisha excellent customer service
Tanisha and keneisha great team
Kenisha Was so helpful , she has the best customer service HANDS DOWN. She helped me understand my bill more , she was patient with me and she was super kind , Kudos to you Kenisha keep up the Good work!!!!!!
Keneisha She at helpful and good service
Keneisha Is very kind n respectful she is great at what she does
This store by far has the best customer service. THANK YOU Tanisha and Dion I would have lost all my mom’s antiques they work with you
keneisha excellent customer service
Ms.Tanisha waited for me to get there so I could move out today and remove my lock. She always been helpful in the office .I had a truck today was running late. I really appreciate it. If I need storage again I would be definitely using this facility because of her customer service. She cares which makes a big difference. Thank you! great customer service
Keneisha was very helpful
Keneisha was very helpful over the phone
Greatly appreciate Keneisha! She was great help! Very knowledgeable about her work!
Kenisha, was super organized she’s was very good at communication and solving issues.
The lady Tanisha at this location is the worst person to deal with in the world. She’s very unprofessional very rude very inconsiderate. I’ve been to this location multiple times because I was told I needed to pay a past due balance. I just spoke with someone on Friday I get here today and they tell me my unit was auctioned off Then I asked the route lady Tanisha how could that be possible in? Someone just called me she responded with I don’t know. Maybe you should have paid your balance. I asked her can I get my items back if I pay my balance, she said she will call and leave a voicemail, but I needed to leave the location and she was not relay any message on if they were going to call me or not she looks very unprofessional. I will also be posting a video of the very unprofessional interaction. I was also given the number for their district manager left a message multiple times and was never contacted. This place needs to be shut down. I’m convinced they’re stealing people stuff.
Tanisha excellent customer service
Tanisha and dion excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha was very helpful and nice
Tanisha is excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service
I will never use this company again. This location is very unprofessional. They got ppl living in the storage units. No one is ever available to speak to by phone or in person. I walked in smoking a blunt and no one was there to stop me. And if your storage unit gets broken into it's an inside job
This place is terrible. It is dirty and has a significant roach issue. I used their facilities for four months without realizing the extent of the problem. I filed an insurance claim, but it seems nothing will be replaced, and I lost a lot of money in the process. The moving company left me stranded, dumping my belongings on the side of the building. I had to hire another moving company four days later to resolve the situation. It was a complete disaster. Stay away from this place unless vou are okay with living with roaches….
Taniaha excellent customer service
Tanisha excelled customer service
Tanisha excellent customer service
Tanisha excellent customer service
Tanisha and Keneisha excellent customer service
SINCE I PUT MY THINGS IN THE STORAGE UNIT IT BEEN PROBLEM WATER DAMAGE ROACHES IS CRAZY WILL NOT BEEN USING THIS STORAGE PLACE LONG
Thank you to Mr Dion that work at public storage he has been a great help to me during my transition it was easy to rent a storage unit more easier than renting a house and was easy to get insurance more easier to get car insurance the staff was very helpful
Thank God for Tanisha, Great customer service and so kind . She needs a raise go above and beyond for customer.
Tanisha was awesome excellent customer service
Tanisha excellent customer service
Tanisha excellent customer service and so helpful in office. She showed me my unit and help with my lock!
Ms Tanisha is so helpful in the office .Clean store and great prices.
This is my 3rd time using this facility, and under the management of Tanisha, there have been noticeable improvements.
Tanisha was such a big help today. Great customer service, and positive attitude. Didn’t hesitate to help at all.
Tanisha did great job 👍
Tanisha was so helpful in the office.she help me so much Thank you
Tanisha excellent customer service
Tanisha has awesome excellent in office and very knowledgeable
Tanisha excelled customer service
Tanisha very good customer service highly recommend
Tanisha and Dion are awesome team and great customer service
Tanisha excellent service and so helpful in the office.
Tanisha was so much help in office. She such a sweetheart
I had a great experience here at Public Storage. The staff here were helpful with servicing all of my needs. Tanisha was always here when I needed help providing me with excellent customer service. I would recommend this location to anyone who needs storage help. :)
Tanisha Dion were great with the service, appreciate the warmth and hospitality.
Tanisha was very professional and great at her job great customer service with me and how she answered the phone and dealt with customers
Tanisha and Dion awesome excellent customer service
Tanisha is awesome.she help me download the app.she help a old man out excellent customer service. Great prices and clean.
Tanisha excellent customer service.
Tanisha has so much information in office. Excellent customer service.
Tanisha is so helpful. I was in the hospital, and she walked me to get my bill paid off. She so kind . I thankful for Ms .t
Dion was such a big help big thanks to him!!
Tanisha is very helpful in office.
Keneisha and Tanisha was so professional. Space was clean messing like beach. She show me the unit and help me download the app. Ask for them very helpful.
Tanisha customer service is awesome. She is so helpful.
Tanisha awesome so helpful great property
Tanisha has excellent customer service
Tanisha excellent customer service
Tanisha she was great good customer service
Tanisha excelled customer service
Tanisha excelled customer service
Tanisha excelled customer service
Tanisha was awesome and quick got me in and out and did it with professionalism great customer service 💯
Tanisha was a great will for my delivery
Tanisha great customer service
Taniaha great customer service
Tanisha is so helpful. Excellent customer service. I will refer to family and friends
Tanisha is so kind. She help a old lady out. I need to down size. Excellent customer service. She the best employee of Oak Park I have meet I be here over 5 years.
Tanisha and Dion great service and amazing person to conversate with
Tanisha was so kind in the office. Great customer service. Dion show me how to put my lock on my unit so a nice young man
Ms.Tanisha was a big help with out storage unit I usually don’t leave reviews but had to this time due to her generosity
Tanisha excellent customer service
Tanisha Kenosha and dion was so helpful excellent team work and customer service
Keneisha is the Greatest Very Helpful! 💕
Keneisha she is very courteous and help me with everything that I needed.
Kenisha and dion was very helpful and made my move convenient 10/10 will recommend
Tanisha and Dion excellent customer service
Dion and Tanisha were wonderful customer service was phenomenal !!!
Tanisha is a life saver. She stay late to help me. Dion help me chose my unit .Kenosha help me with my lock. Great team and excellent customer service at oak park. I will definitely recommend to my friends and family.
Tanisha, assissted me and answered all my questions
such a pleasure to speak to.
I don't see good customer service any longer.
This is a decision maker for me.
I would recommend this location as long as Tanisha is there.
Tanisha and keneisha excellent customer service. Great team work. Good price and good clean building
Tanisha Tanisha was very easy to understand very courteous and friendly thank you Tanisha even showed me how to use a lock make things a little simpler ☺️
Tanisha and Jessica excellent customer service
Judging by these reviews, I'm very confused cause I called to get information and was told I NEEDED to call before coming in to the office. I did so and even said the time I would be there. Arrived and before I could touch the door, a representative told me she was leaving and wouldn't be back for 30 minutes, laughs then proceeded to ask if she could help me 🤔 I can't make this up. I kindly stated no, as I wanted to make sure I wasn't out of body and walked away. I needed my storage a ceiling fell in my house so I figured if I can go around the unprofessional behavior I will, I made a reservation and spoke with you, so you know my information. My space is booked and paid for when I arrived today to place things in.. the whole dang on latch came out so it isn't secure, the rep that was there said he could replace it or transfer me. Either option seemed like he wasn't confident with, he said you can transfer you to another, however when he seen he would be charging me extra for transferring AFTER me signing more paperwork says. Well I will just replace the latch which will take ONLY 5 MINUTES. 🥴🤔 SO TELL ME WHY THAT WASN'T DONE ALREADY, SOMEONE PUT THE LOCK INSIDE THE STORAGE UNIT, SOMEONE INSPECTED THE UNIT WHEN THE LAST PERSON LEFT YOU TELLING ME PEOPLE PAYING THEY MONEY FOR THIS TYPE OF BUSINESS? ALL THESE GREAT REVIEWS BUT I have been getting nothing but hell since my first call.
Man Ms. Tanisha is awesome. She got me a decrease. I am so grateful to her. She listens and cares. I will recommend it to everyone.
I got great service from Tanisha
Taniaha was awsome. Very knowlegable and great customer service.
Tanisha is so helpful She show me my unit and help download app. Excellent customer service.
Tanisha IA very knowledgeable about her property. Excellent customer service
Tanisha was extremely professional and knowledgeable about the system and the service provided. Her customer service was stellar! I would definitely recommend this Public Storage location to family and friends.
Dion gave me phenomenal customer service 10/10 would recommend!!!
Tanisha and keneisha excellent customer service
Tanisha and kenisha great customer service beautiful team
Tanisha is such a sweetheart. I just love her spirit! The building is clean and she so helpful with my payment. Thank you!
Clean , professional and great price! Definitely will use in future! I had a great experience! Thanks to my girls!
Very helpful ladies in the office. Very professional and excellent customer service
Great customer service from both young ladies in the office great team! The price was great and office clean. Ms.Tanisha and Ken
Dion and Tanisha were excellent! Would recommend to all 10/10
Love this place and Tanisha the property manager is the best. She’s a hard worker, does an excellent job at managing the place and goes above and beyond to satisfy her customers.
Tanisha explains the process she is so helpful. Excellent customer service and great price. The property is clean
Tanisha and keniesha have awesome customer service great team. Ms T Help with my paperwork and keniesha help with my lock .excellent customer service
Tanisha and keneiaha are so awesome. Excellent customer service. Great price
Tanisha and keneiaha beautiful customer service great team.
Tanisha at the storage unit did a great job for me
Tanisha is awesome customer service. She so helpful and kind .Excellent customer service. Keneisha help me with my lock .Great team.
Tanisha is awesome customer service. Has the loving spirit of God. Y'all are blessed to have her in the office. Excellent customer service.
Tanisha is awesome and so helped. She helped me download the app. Best customer service ever .
Ms. Tinsha has amazing customer service 10/10
Tanisha is so patience and helpful. She explained everything and showed me my unit . she helped me put my lock on. Excellent customer service.she a keeper.
Dion was very helpful and kind. He helped me purchase a storage unit and set up the app!
Dion has great customers service. Tanisha grey customer service in the office. Great team.
Tanisha was freaking awesome she help me out showed me around I wouldn’t change a thing. Thank you so much see you soon girl😊
Tanisha and Dion is awesome customer service. Great time work. Clean building and great prices
Tanisha and Dion have great customer service. So kind and helpful.Definitely go there for your storage needs.
Tanisha is the nicest person to provide the best customer service to me. She's the best please give her a promotion.
Tanisha has the best help and service! Me and my family love going through her for our storage!
Tanisha and Dion have great customer service. She show me my unit so helpful and kind.
Malcom and Tanisha were nothing short or excellence.
Thankful for the great customer service that Tanisha and Dion have given me. I look forward to moving belongings in at this location.
Tanisha was a big help thanks from t finger licking grill
Nicole and Tanisha were very professional. The process was very easy and quick storage areas are very clean.
Tanisha and Nacole...... AMAZING WOMEN. THE BEST
Tanisha did a great job and I was very satisfied
Dion and Tanisha gave great customer service
Tanisha was so kind and patience.she walk me through the process over the phone best customer service.
Tanisha was very helpful and she answered all of my questions. Great customer service skills. If you go to this location, ask for her!
Tanisha and dion wonderfully customers service. Kind and very patient. Polite.
Tanisha was great help in the office and showed me how to download the app
Tanisha is so helpful. Customer service on point. She should me the units and help me download app. Office is clean and building. She is doing everything by herself. Give her a raise public storage. You need my Customer Service representative like her.
Tanisha was so helpful in the office. Very professional and patience.
Tanisha was so helpful and kind. She has so muçh patience. She show me two unit and gave me the price for both. I had a reservation for one but was no sure if was big enough. She helped me download the app. I will be back for boxes.she is best of public storage. They need more employees like her.
Tanisha was so helpful and patience. She walked me through the process. Help me download the app.The price was right and clean Office.
Tanisha
I have no idea how it’s possible that this location has anything higher than 2 stars. This facility was filthy- like nasty filthy. I wish we’ve taken pictures.
The building had no map and the elevators were so gross I didn’t want to step into them not to mention press a button. There were different smells in different parts of the facility and none of the smells were good.
The unit I had reserved had netting over the top and there was trash in the netting- a pack of Newports and a Powerade bottle. It smelled like rat droppings and there was rat poison in each corner. I definitely had trouble breathing in that facility and I can imagine it’s a source of bedbugs. If it was a house it should be condemned.
When I immediately returned to the front desk to cancel, she said I would have to contact customer service. They called me and refused to refund any more than $21 of the $150 I had paid them not 10 minutes ago & refused to escalate or provide a number to the corporate office. I just filed a dispute with my bank & got a refund, and I’ll be reaching out to report my experience with the BBB.
Trash in the facility. Trash customer service. Trash experience.
Tanisha was so helpful.she help a old lady out. Thanks
Tanisha is awesome in the office, and it's clean! She hekp with the process. They have 50% off units today. She help me download public storage app. Great price and customer service. Great team keneisha help me download at the other location.
Tanisha and dion help me with downloading the app. The office was cleaned and great price.
Had the best experiences with Tanisha she went out of her way multiple times to ease my worries
Tanisha was great customer service. Help me download.
Tanisha was so great .she show me both units. Help me download app.
Tanisha,keneisha and Dion was great customer service. Excellent team I had issues with my lock Dion help. Tanisha help me download app. Keneisha help me in the office and building is clean. Great price for my unit.
Tanisha and keneisha are awesome! The office is clean and price was right!
Tanisha and Kenisha are awesome. Great customer service. Tanisha showed me the unit .Kenosha helped me download the app.the office is clean and great price.
Tanisha is awesome.she help me download the app. The price on my unit was great.
Dion was amazing and super helpful. I’ll definitely rent with public storage again because he was such an amazing storage assistant.
Keneisha and Tanisha was very helpful and office was clean
First of all the Tanisha was awesome ! She help me make an education choice on my unit by showing me the units! Everyone at public storage should be as helpful and courteous as she was on Lions Sunday go Lions. Thank you Tanisha so much!
Tanisha was helpful with the downloading the apps and show me how to my payment on the app. She is so delightful great customer service.
Tanisha and keneisha was awesome. They help me download the app and the price was great.
Tanisha was a very great experience at the Greenfield location....
This was by far the smoothest transitions and sign up to date. Associate Tanisha was/is super
Knowledgeable so kind and patient. Tanisha assisted me greatly in the ease of this setup, and as a person who appreciates all my time this was a major key.
Best choice coming In today. It’s refreshing to see have great customer service ☺️
Tanisha was so helpful. Store was clean and help me download the public storage .
Tanisha was so friendly and professional. She show me the unit explain the process. She help me download the app. The office smell like bleach and clean environment!
Tanisha was awesome.she help me download the app
.
Tanisha is so professional and helpful. She help download the app
Tanisha is very professional and helpful. She answers all my questions and she is patient. She walked me through the process step by step to purchase and access my unit. She is very nice and has excellent customer service!
Loved Tanisha Custom service , she was very friendly nice and efficient ☺️
Terrible service. They lied about it being 1$. She told me 49$ for the entire month i came in on the 29th(that wasn’t an issue because i was only going to have the unit for two weeks) . Once i got there it was a totally different price and i was told i was going to be charged again in 2days $100. When i got the unit it was already rented out And they didn’t refund me my $30 for my intial reservation. And the property manager at oak park location had the worse attitude. Never again. Worse service ever and a waste of time (money grab forsure) wish i could leave 0 stars
Great service from Dion and Tanisha helped me out with everything
MUHAMMAD SANUSI MD NOR SANUSI MAT KILAU
Iman NurHannah❤❤❤❤❤❤ Muhammad Sanusi Md Nor Covid-19 KEDAH DARUL AMAN Negeri Kedah
Mat kliau Muhammad Sanusi Md Nor
Tanisha was awesome. I had a beautiful experience at the location, clean,and safe.
Tanisha , Dion and Maurice great customer service and very knowledgeable!
Tanisha was awesome. She show me the unit. Help me download the app.
Tanisha Dion and Kenosha was so help .Dion show me the unit. Tanisha help me download the app. Kenosha explain the process.
They service was awesome!Tanisha , keneisha and Dion.
Keneisha and Tanisha are great customer service representatives always going 120% doing their job .
Keneisha very professional and help me create my erental online . I appreciate it so much. hope management realizes
she an excellent staff member
Keneisha was very professional. She was the first person to ask me if I wanted to apply for a rate deduction and I have been a customer for 8 years. I’m very thankful that she asked me and I got approved. Thanks again Keneisha!!! You’re the best!! Awesome service!
Keneisha is a great customer service representative. I have been a customer for 20 years and she by far is exceptional. I hope management realizes she's an excellent staff member. Keep up the great job Keneisha!
Tanisha help fix a issue . She is awesome.
Keneisha, tanisha, tjuanda had the best customer service . They explain the process. They placed was clean and very friendly. And move in and when you gotta pay for that.
Tanisha and Kenisha has top their customers service would highly recommend using this storage facility especially when they are servicing.
Tanisha Kenisha Tijuana they were so helpful. Customer service was beautiful and so helpful. Prices were excellent definitely will use again.
Tanisha, keneisha,and Tjuadna are so friendly and helpful. Tge price was great. They explained the process and great customer service.
Terrible customer service, no way they got a 3 star. Never can get in touch with staff or property manager. Please go to another location
Myrline was very helpful throughout the process of securing a storage unit. I highly recommend public storage.
Myrline was ready to greet me very pleasant hello and no problem I changed my mind not online but through you instead to check in. Great customer service patient with my needs on yesterday👍
Deyon, Keena and Tjaunda was so help and understanding. I will recommend to all my family.
Kenneth was very informative and friendly and I appreciated him so much for all his help
Over and above customer service
No dolly or carts for rent.... One cart is free to use but you have to locate or wait for a turn to use it....
I would like to say that Lori is a very nice helpful lady and every time I walk in she is always putting a smile on my face especially with her laugh. Please come check her out
Great customer service from Lori and Kenny
Great job with remodeling
The day I went there nobody was there. The public storage on 8mile and greenfield where I usually pay my bill sent me to this.
location. Nobody there. Waited and waited and waited.
Negative 1 star
Very good storage facility spotlessly clean employee very knowledgeable and helpful, if you need storage, this is the place to go.
I went inside to make a cash payment. The staff was extremely professional and very helpful and I will be back! Thank you
My experience was superb. Lori Evans and Kenneth Young did an amazing job of accommodating me and also making sure I was aware of all disclaimers. They were very friendly and assured me I WOULD BE TAKEN CARE OF regardless at the desk and/or kiosk. I love when customer service is just given and not worked for! Come check them out!
Lori helped me from keeping my unit from being thrown out sold and auction and was able to get my things out of storage still thank you so much for all your help
Lori Evans was a great help
The locations were very helpful and friendly, they listened and laughed at my moving nightmares and for me AT THAT MOMENT that was great customer service!!!! Thank you so much.
We have done business with this Public Storage location for years and have consistently received wonderful customer service! Lori has been especially amazing! She goes out of her way, above and beyond to give us the best possible service. She is always warm and kind and maintains a positive disposition no matter how busy they are. And even more than this, she takes time to listen to our concerns and acts on them. My husband Richard and I cannot say enough about how much we appreciate Lori, the rest of the onsight staff, and the regional director who has also been amazing! 💛
Staff was very polite, and the place smelled lovely.
My boyfriend and I will never do business with you guy's again, bad business, they get you out of your money, and don't give you back your refund unless you threaten them to do so, especially if you never used their storage unit, and another thing is you talk to them over the phone, and the agreement is that they have a unit on the first floor, and when my boyfriend get there the unit is on the third floor, but they gave him back his money. Don't do business with these guy's. I rate these guy's a 0 in my book.
I have a closet size storage unit. They want to raise the rent again 135 to 158 to much
I dealt with Paul , shakira and ajanay at the store they all were prompt with answers and quick with helping me and my family get settled in from our out of state move would be 5 stars but not having carts to move heavy stuff was a hassle
Shavers was Great
Julia help being knowledgeable and courteous blessed having her as a rep for your company
Yeah the guy Paul was really nice help me out got me all situated
Briana was such a joy to interact with. She was so nice and thoughtful. I had such a great interaction with this young lady. A true breath of fresh air.
It has a lot of units of all sizes. The space is secure with cameras. The staff does work hard but they're split between two buildings. This can make for slow service when multiple people show up.
Most of the lockers are in good condition, but not all of them. There were no roller carts by the doors and several buildings still had rubbish piles outside not cleaned up. Likely due to being short staffed.
I came in to rent a space, then discovered I was not at Self Storage. Briana convinced me to stay. She was so informative and helpful. Very professional and kind.
Bree was very helpful and patient. She melted my heart with her beautiful smile. I will be back.
Briana was very helpful and kind appreciated her services but YOU GUYS NEED APPLE PAY thanks
Briana was so helpful and accommodating… great woman !!!
I received great service from this location. Bree was awesome
We were very pleased with Bree she took the time to explain to us the correct storage unit that we needed the customer service was excellent thank you so much….
This is definity a 5 star place briana is kind and sweet she needs to be manager she is such a great ,nice,amazing person thank you again briana for making my day better
Briana and Shacira were absolutely superb. Great service, funny, and full of life.
My experience with Briana over the services offered by Public Storage at your company was explained in detailed. She was kind, patience, and thorough about the process....I appreciate great customer service...thank you, thank you, thank you.
The ladies lashawnda ,Bri , and Shacira was amazing 👏
The staff Paul , Brianna and Shacira was Amazing
Brianna and Shacira was amazing
Julia
Briana was so polite and gave me great customer service. She gave me exceptional service.
Bree was very professional, very knowledgeable, very helpful, kind, courteous. I can't express enough, she did her job excellently.
Employees in person are generally nice.i've had great experiences with some.SHOUT OUT TO BOB&TISH!!some of they policies suck.