Shatoria, it was such a pleasure speaking with Shatoria. She was very helpful and so respectful. Thank you so much for all you do!!!
Shatoria was my property manager and she gave me good customer service
There is a new property manager name Shatoria, she was very helpful and patient with me. I had been going through a very difficult move and the last thing I needed was a problem with the storage and that I did not have she made my day 10x better. Thank you Shatoria
Such a splendid job done by the host that booked my space and helped me locate it well. I'm so excited to untize it. First time buyer ever.
I have rented from this location multiple times and it has NEVER looked better. It’s so much cleaner and no trash laying around. I also met Brittany the new manager as she was on the property working. I have also never met anyone working there she is the only one I have ever seen. Great Job Brittany you have done an amazing job cleaning up the location
Many thanks to Brittany Woods- Property Manager and Jessica Brown District- Manager for handling my recent concerns in such a professional manner. Brittany is very efficient and helpful. And Jessica is very good at
returning phone calls. She returned my Tuesday phone call later that same day and even apologized for not getting back to me sooner.
You are both appreciated!
Sam assisted me and was awesome. Highly recommend.
kp was great over the phone and very nice , i love her energy it made my day
Sam is the perfect manager for your service
100 stars
Malcolm was very helpful!
Samantha (the front desk lady) is literally the best! She went above and beyond to help me with any issues that I had with my storage! This is by far the best location in Michigan!
Sam and Addison was wonderful in Aussie tea with our needs great job
Jessica the DM called and fixed everything!
Thanks Jessica
Malcolm is a property manager and very helpful!
Malcom Gave me 5 Star service was very helpful!
Well experienced great manager
Excellent personality 👍
Malcolm is a great property manager with a excellent memory
Property Manager Malcom was very patience with me. Great customer service. Really appreciate his patience .
Only giving five stars because. I walking in with no experience of how things work. Starting with the elevator 😂 it was so hard to get to my floors anyway Malcolm helped out and also got me a new lock because mine didn’t work. Very helpful. And Patient & Kind. Thanks again Malcolm .
Malcolm is a good person, very detailed on what i’m getting myself into. helped me with everything .
Customer service was excellent. Malcom was very helpful and made everything easy and simple. Great location
Service was excellent a young man by the name of Malcom really helped he provides great customer service with a smile
Everything was handled wonderfully. A courteous, professional, and easy process to rent the space and load my property into it.
I just wanted to thank Malcolm for his hospitality and generosity. He was helpful, respectful and very professional. Great job. Thanks Malcolm.
Very good customer service, Clean storage im a satisfied customer.
For my first time storage it was LITERALLY easy as expected!! Bro Malcom who worked there helped me swap my lock that didn’t fit! Thank you!!
Once again, the manager at this location was very helpful. I needed some information from the other nearby location a while ago and I have to give kudos to Mr. Malcolm. I told him I would leave a review because good customer service is hard to find. I appreciate his patience!
Malcolm assisted me when I was in desperate need. He was attentive, and kind. I was able to get the right storage unit for my items with ease. I would recommend all to ask for Malcolm.
Malcom really helped us out and made it convenient for us when our lock to our storage unit wasn’t the correct size. I appreciate the professionalism and speedy response!
It was one of the simplest processes, renting a space, everything went smooth and I highly recommend this place
Malcolm X is an exceptionally kind individual who assisted me in comprehending the storage process. I am grateful for his honesty and patience. If you are seeking storage solutions, I highly recommend contacting this location. They are very welcoming individuals. God bless.
My experience at Public Storage has been great! Malcolm has always been very helpful and friendly any time I’m there. He goes above and beyond and is very professional.
I'm very satisfied with the purchase of our storage unit. The facilities is secure, gated with cameras and customer only access but the best part is the excellent white glove service given by Malcolm.
very clean, the property manager is very respectful and i’m overall satisfied.
I had an excellent experience with Malcolm! From the moment I walked in, he provided outstanding customer service, going above and beyond to make the process smooth and stress-free. Malcolm answered all my questions thoroughly and ensured I understood everything about the rental options and terms.
He was patient, professional, and friendly throughout the entire experience. It’s clear that he genuinely cared about helping me find the right solution for my needs. If you’re looking for exceptional service and expertise, Malcolm is the person to see! Highly recommend!
Malcolm is a great property manager!
Malcolm at the 24200 Telegraph location was very kind and helpful
“I had a fantastic experience with Malcolm at Public Storage! He was incredibly professional, knowledgeable, and went above and beyond to help me find the right storage solution. From answering all my questions to ensuring I felt confident with my choice, Malcolm made the entire process smooth and stress-free. His friendly demeanor and willingness to assist truly set him apart. I highly recommend Malcolm and this Public Storage location for anyone looking for excellent service and a seamless storage experience!” Thank you Malcolm
I really like the storage unit a guy named Malcolm help me through the process. I been here for a few months really thinking about transferring into a bigger storage unit! Malcolm help me with any questions I had . Thank you so much for your help kindness. 😊
Malcolm and Guillermo was the greatest they help me with my storage they made sure it was secured and locked. Thanks again guys
Malcolm was very professional and helpful thank you
Since Malcolm has taken over this place is so much better. It’s like night and day. He is so amazing and resolved all the issues the prior manager never cleared up for me. I had no clue my exp at this location could be so amazing. I used to hate it here but now that’s not the case
The building is very clean and secure. The service is excellent and kudos to the manager named Malcolm who has assisted me many times so that as a Senior Citizen I could make payment and access my storage unit adequately. He guided me through online payment etc. He is a great representative for Public Storage and the individual stellar quality of staff excellence! Thank YOU Malcolm!
Jessica and Danielle helped me take care of a matter a family member's unit. They are professional, kind, and give you top tier customer service. Thank you!
A couple of weeks ago I was at the Southfield location (24200 Telegraph) and was having trouble with the elevator. For whatever reason the code that I had was not working. Malcom was making his rounds and asked what the problem was, he tried the code I had and saw that it did not work. He then verified my identity, went to the office to check it out come to find out, I had the wrong code. He was very polite and respectful. I greatly appreciated his help.
Malcolm was very helpful he help us sit the elevator in lead us through
Malcolm was very helpful & nice he help me with the elevator
Malcolm gave great service very helpful thank u
My husband I and searched a few places in the area and we landed here. Malcolm was helpful and pleasant even when we had a lot of questions. It’s not easy giving a new place your money blindly and I appreciate his patience.
I’m leaving a 5 start review for the manager on site , Malcolm! Was very helpful to my issue. If only all public storage employees can have his work ethic.
After moving in Malcolm called me to welcome me and to check to see if I had any questions or concerns which was very nice of him
Julia and keneisha , Malcolm are great property managers Malcolm show me my unit keneisha help with rental agreement and Julia went over rental agreement with me they're awesome
I had a great experience with Malcom, he was very thorough with the rental process and made sure I understood. He was very nice throughout the whole process.
Nice place 👌 clean inside and out friendly employees
Julia helped me get my gate code
Robert was very pleasant ,helpful and made sure I got into the right space... thank you
Douglas is the nicest property manager at any Public Storage I've been to! He goes above and beyond to help his customers out. Always friendly and has a smile! Definitely get a storage unit here if you are looking!
Douglass building manager was very helpful! He was kind & Thoughtful
Douglas was extremely helpful and very knowledgeable. He has a very good work ethic and he was interested in helping out with whatever I needed. I had a great experience at this location, much better experience than what I've had at other locations.
Mr. Doug thank you for understanding my situation and being very polite and professional keeping me notified of the status of my unit. Thank you again
P.S. Need more of you in the world
This place is very clean and well lit. Douglas is a very positive can do guy, very helpful. Thx!
Douglas is very helpful and so kind! He is so prompt and willing to assist in anyway. Great customer service! We highly recommend this location!!!
Douglas is very helpful and is a very nice guy
Douglas was very nice and helpful, awesome experience !
This is my 2nd time renting from public storage but my 1st time renting at the 24200 telegraph rd location. Initially I was very concerned with organization and customer service but soon after meeting Douglas surprised me. He was so pleasant and kind. After it was all said and done, his efficacy made a world of difference.
Douglas was such an incredible help when I was having issues with my lock that brought for my storage unit.
Douglas has been the most pleasant and patient with assisting me during my time renting storage unit. Really appreciate the great customer service
Douglas was so wonderful and patient with me. He went over and beyond for me. Thanks Douglas
Douglass was a cool guy that helped me out with my questions
Great storage facility!! Public Storage personnel Doug always displays prompt and courteous service. It’s very reassuring knowing that people who care are onsite ready to provide assistance.
Douglas was very helpful!!!! Helped me out every step of the way he was very informative and helped me out with my storage!!!
Douglas is awesome above and beyond helpful
Douglas is Amazing, he has exceptional Customer Service.
Douglass was great help and extremely friendly
Douglas was great he helped my family and I with our unit and answered every question we had and was very informative
Purchased a storage unit and Douglas was an amazing help and great customer service. highly recommend and if you want great help as for Douglas
Douglas did a great job helping us out today. Great customer service and extremely friendly.
Douglas is the new property manager & I have been performing a huge HVAC project this week & have noticed the professionalism. & attentiveness he has towards this property. He has been asking questions on how he can better maintain his clients heating and cooling needs at a conditioned storage building to prevent downtime. I’m not seeing much of this work ethic as of lately and felt the need to voice the positive I have seen from Douglas.
DOUGLASS WAS THE BEST 100/10 customer service real warm hearted guy I ever meet in my life
Douglas is a great help & a staple in customer service.
Douglas at this property is wonderful!!!!
Recent property improvements. I like the touchless entry app
Douglas was the best, so helpful. I thank God for.people like him. Thanks. Oh that’s cool.
Forget the rest come to the best and public storage is the best. Not only their facilities are always clean their employees are amazing. I just dealt with the location on telegraph in Southfield which is near my job (Doug) was very helpful he went above and beyond to help me out, And while I was there another gentleman approached to help me aswell and he was Hands-On come to find out it was the district manager name (WAYNE) I could not believe a district manager was so involved and so helpful I highly recommend public storage. You guys rock
Everyone I came in contact with at Public storage was Awesome especially Myrline who assisted me in the end . Thanks so much
I had the best experience at this storage unit Myrline was very polite, helpful and quick and made my process very easy.....
Myrline was very helpful. She took me around and showed me multiple sized units. She even showed me how to save money on my unit. Thanks for everything!! Service with a smile
I needed to take a look at the potential space I was looking to rent before completing the paperwork. Douglas, who works there, was very helpful and was able to answer all the questions I had. I just booked the site.
Wayne did a wonderful job. Great customer service .
Former storage Denise was great
Very friendly staff. Denise is great!
Was very pleased at the service these ladies were pleasant ....great pair!!