Public Storage Self-Storage Units at 24000 Telegraph Road, Southfield, MI

Malcolm Y. in the office is great! This guy was super informative and made this process seamless and stress free. Really great customer service and will go the extra mile if he can. Thank you for your help !!

Malcolm did a fantastic job to ensure my experience was nothing less than 5 Stars!!😊

Custom service is awful paid movers to move me but they wasn't open so I paid movers for nothing because of the person that was supposed to be there wasn't I waited a hr he called me back 3 minutes after I left when he was supposed to be back at 215 I waited until 3

Malcolm was great! Very good employee and informative 🙏🏽

Facility was clean. I was able to access the facility with ease. The storage room was as advertised. I also received a call back to make sure I accessed my storage area

Looking for a storage spot with BOMB customer service… go to this location! Malcolm is Amazing. He’s a great frontline for any company. Malcolm greets you with a smile, he’s very informative and proactive to questions. I’ve always had Anxiety with storage but I don’t with this location. From the little old lady to Malcom; EVERYONE HAS BEEN BOMB! Thanks Malcom Sign Little Miss Forget 🥳🖤🥳♋️

Malcom has been so helpful!!! Before the office was u organized, since he has been coming to this location, things go much smoother. When a representative is to meet with you, he has always showed up!! Thanks Malcom!

Malcolm was very friendly and knowledgeable! He guided me on how to access my storage space and showed me how to lock everything up.

Julia helped me at the eight mile store

Julia came over to the 8 mile location to do a transfer

Julie help with a auction and it was great

Julie was awesome! Very helpful and kind

Malcolm was GREAT!!! Customer service was tremendous!! Thank you so much

Julia was able to assist me with a transfer to another location, quick & professional service!

Julia was able to help me get my lock off my storage when everyone else gave me the run around

Julia assisted me in Getting a better rate for my unit and she was very informative and kind. Five stars

Great service, Malcom was very helpful.

Julia help me sign up for the online app

Great cus

I was treated real nice and was very happy with everything!

Julia help me with setup my on site account

Julia helped me get a new unit at a cheaper rate to save me money

Julia helped me out and I appreciate her patience and understanding she was awesome

I'm changing my review. Although the Property Owner, Davina was very nice and helped me greatly, I have not be refunded my money since January 27th. The date of this writing is 02/06/2023. I was told that the Regional Manager would contact me to confirm that the issue was resolved and I have not received a phone call to date. And I left the Regional Manager a voicemail.

Keneisha was very helpful and got me right unit I need .

Keneisha was so helpful and help me sign up for auto pay , download app

Kenosha was outstanding!

Juliet helped me rent a space here. She was extremely informative & helpful.

Julia was great and helped me decrease my rate.

The staff was very friendly and made the experience easy!

This place is terrible and crawling with roaches. I contacted the GM and he said file an insurance as if that satisfies all of the sentimental stuff in my unit. The manager here is terrible. Hard to get help with anything. You are going to be so mad if you put your stuff here. Just put it in the public storage across 8 mile. The GM is much better with handling things. Then they add so many fees I don’t even know what I’m paying for. I’m contacting a lawyer because ain’t no way they think they are handling their clients properly. I cant even take my things anywhere if I take it out of here because y’all got roaches in MY stuff ! The manager and the gm. I’m writing a letter to corporate as well regarding you guys.

Douglas is a gem! He went above and beyond to help us in so many ways. He was helpful, concerned, caring, and the list goes on. This Public Storage facility is ore than lucky to have him on staff. He deserves more than 5 stars. Can't say enough good things about this wonderful man!

Keena was outstanding ! Customer service was phenomenal, walked me through the unit , helped with gate code and made sure I knew how to open /lock my unit . #07034

No type of customer service. Couldn’t even get help move in.

Myrline was very nice and helpful I would give her 10 stars if I could!

The employee stole my 80 inch tv my stove and my ac unit and broke my dishes and trash my unit

Sketchy operation. One storage unit's lock was tampered with; couldn't get it to open, and we have no idea if the unit got broken into or not. Lock couldn't be opened. Employees gave the run around over the last few days saying that the boss is out of town but the boss has the bolt cutter and he could come on Monday to cut through the lock. Today's Tuesday. Boss is still nowhere to be found. Employees gave out their boss's number but the boss refuses to answer. Hung up after the first call then refuses to pick up thereafter. Ended up calling the cops, then the employees disappeared right when they arrived. It clearly is an inside job since the storage facility cannot be accessed by non-unit owners. Avoid. Update: had to get locksmith. $200 later, can access storage again. Things were definitely rearranged, overturned and such. A ladder also appeared in the unit that does not belong. There also some missing items and some boxes were cut open on the sides so that they can see what’s inside.

Denise was lovely with the move out, she made sure my move out was simple and went well. Very lovely personality and very patient. Please keep her, she’s always a pleasure.

The lady weee a delight and they help me with all of my needs and I most definitely will continue my service with them.!!

Chad was very pleasant and knowledgeable! He was even able to get some late fees waived! Thanks Chad!

Great customer service and prices at this location !! Denise was very patient with me and helpful when I went in to rent and the other staff were courteous and professional. Thanks again

Myrline and Denise provided excellent customer service ,I would definitely recommend this place to my friends and family, Good job guys!!!!!

IMyrline was very helpful and answered all my questions that was needed. Very nice and charming young lady. Great customer service overall!

Myrline was very helpful and assisted me with my problem! I was confused on the size I needed she informed me with information I needed very kind and courteous I appreciate the professionalism!

Myrline was very excellent outstanding customer service she helped me with all my questions and concerns without a problem thank you !

Myrline gave the best customer service experience I’ve had in a long time thank you !