Public Storage Self-Storage Units at 34050 W 9 Mile Road, Farmington, MI

Outrageous prices, lousy service!

It's a clean well managed unit

Update: New remodel looks great! Sucks no numbering backup yet. Looking good and Chad is just the best. Great location. Chad is always very helpful.

It's probably one of the worst ever managed storage facilities ever built. Open on Sunday like everything, including the sign on the door? All lies. Avoid this place like it's the plague.

Still great experience! Chad is always helpful and has great customer service.

Chad has AWESOME customer service! Very helpful, informative, and personable! So glad that he was at this location! Keep up the great work Chad!

Updated: Chad recently came through and helped me with an issue accessing my door! He fixed it right away and I was able to get in to my unit. Good experience! Chad was helpful and friendly. Will recommend this location.

Worst storage place I got here at 2:00pm on a Wednesday and was told I could get into my unit and was not able to do that because there was no key and there was no one in the office. I called the customer service number and they told me the manager should be on the property but yet they were not. Waited an hour just for the district manager to tell me to come back another day. Absolutely awful customer service and where is the property manager??

CHAD is AMAZING, super friendly. Great customer experience!!

I Highly recommend this location, Chad is amazing! He definitely goes above and beyond for his customers, I appreciate all you did for me! I definitely hope I don't need to store my entire house again(lol), but if I do you'll be the first person I call❣️

Chad is very helpful. They keep the areas clean.

Very helpful and courteous!

This facility is older but it is safe and clean. The biggest asset is Chad. He walked me thru the whole process, took me to the right size space and showed it to me. Explained everything that I paid for and signed. I would highly recommend coming to Chad and letting him find the right storage space. Leave ur stuff and go to Florida!!!

I have never had to use storage before. I went to several other facilities but until I came to this location did I find the one for my things! Chad made me feel comfortable from the beginning. He is very pleasant and helpful! Great personality and very knowledgeable! I couldn’t imagine going anywhere else.

Chad is great example of customer service. He’s knowledgeable and caring about the customers and personal contents stored on-site. He’s responsive for any account or locker issues and will try to assist if needed. He is responsible and a good company representative 👍🏼

Chad is the best vary friendly and always goes out of his way

This facility has lots of storage areas. We were helping a friend move her stuff back to her apartment. This is a very secure facility.

Had a really good experience at this location! Chad the manager helped me find the right size unit in the price range I needed. Very knowledgeable staff. Would recommend.

The manager Chad is so professional and knowledgeable. My unit is just right side and still have room. KUDOS to Chad 👏🏽

Chad was fantastic. Highly recommend.

I want to thank Julia for helping me out and her boss for looking to getting my late fees waived!

Always a good experience! Chad is great at his job. The property is clean and well lit at night. So happy I found this location!

Chad was great. The property is clean.

I store one of my cars here and have never had an issue! My car even got stuck in the snow trying to put it away and Chad was more than willing to come out and help us get it back in! Great location, great staff and great customer service! Highly recommend this location!

Chad is by far an earth angel!!! He's professional, extremely helpful and pleasant to interact with. He's actually restored my faith in customer service and my experience with Public Storage. -Y.Sctt

DeAndra and Chad were both wonderful and super helpful! They were friendly and made the choice of choosing this facility easy! Great team!

I rent a storage yesterday for a first time. I met Latisha which she guided through the process with a smile and politeness and she was at the end of her shift too. You guys are lucky that you have such a nice person working for you. Thank you Latisha!!!.

I can’t say enough great things about Chad. He was very welcoming since day one and treats customers with a high level of respect. I experienced an issue getting my storage door opened (the spring broke; normal wear & tear over time) and Chad maintained consistent communication throughout the process. Chad took extra time to make sure the issue was resolved. He went far and beyond so he deserves a ton of gratitude!

Chad was very informative and very helpful. As polite as polite anyone can be, before I had a question pop up in my head Chad was already answering it. Super clean and organized there is nothing else to say just that I’m help with my time care and patient and clean as the whole place was.

Really friendly staff. Moving in and out was pretty hassle free.

Great experience so far! The local manager Chad has been great to work with. He explained all of our rental options very clearly and guided us through the sign in process. He prepped our storage spot perfectly - it was clean and he replaced a light bulb that was out. Very well done Chad!

Clean, and friendly. The manager Chad was very helpful and knowledgeable. My experience has been fantastic.

Great storage place.

Great customer service, the manager Chad is always helpful and friendly! The grounds look great.

The manager, Chad, is amazing!! I was trying so hard to vacate my storage unit prior to my monthly bill pulling from my account, and he was so helpful! My unit was in the center of the building, and Chad made sure I had the cart inside my building to make the move as easy as possible. He was a real pleasure to deal with - totally a "people" person who belongs in a customer service role. Also, I received an email notification promptly letting me know my contract had been cancelled and my balance was $0. In addition, this locations was kept clean and nice. Thanks Chad/Public Storage!

Friendly service. Chad did a GREAT job.

I want Thank Chad the manager, who has been an Angel with his Customer Service, his thoughtfulness and kindness. I also want to Thank Samantha for her Customer Service as well my first Angel. Please keep this staff they deserved any awards that this company give to those who work hard and are here for the customers!!!!!!

Chad at this Public Storage location was amazing. He was able to answer all my questions quickly and accurately. He was attentive, courteous, and promptly looked after my needs with the business. I cannot recommend them enough for your storage needs

Kathy was GREAT. Best customer service skills I've seen in a long time.

Stored items in a 5x10 unit for one year. Would have rented three additional months but the rate increased by $15/month. I did find that the 9 Mile location in Farmington Hills was very clean, in a safe area, no leaking roof or floor; only a few spider webs. Chad was prompt to answer questions and very professional. Thank you Chad for your helpfulness. I would highly recommend this storage location. Would have rated 5 star but due to corporate's rate increase I give it a 4 star.

Chad provided wonderful service. Very helpful and informative with regards to customer needs.

Chad is always very nice when I call or come in office. Very helpful and knowledgeable and caring for his customers. I really like him he a keeper

Stored here for a year in a 10'*15'. Unit had an interior light, was dry, and did great in seasonal weather.

Great service!

Clean, dry, convenient, secure, follows covid safety protocols. 👍

Chad was amazing!!! Excellent customer service. Very thorough and made this 1st time experience smooth and simple!!

Chad is an awesome employee. Friendly, caring and professional. He understands the customers needs and concerns. Have been using this facility for 2 years and would recommend to anyone that needs storage space.

Chad assisted me and my husband about a month ago with our storage rental. He was very pleasant and knowledgeable. He made sure we understood everything and explained all questions we had. I feel safe with Chad as the property manager.

Chad was very helpful with helping me close out my outdoor storage account. FAST. SIMPLE. EASY.. I decided to move to another location and use Public Storage's indoor/climate controlled options.

Chad (manager) has been extremely helpful and corteous both times that I've stopped in to prepare for my storage rental and move it. Goes above and beyond. I feel very secure knowing that my items will be stored at a location with oversight such as this one has.

Chad is the best person to happen to this place. What a difference one person can make. I love this guy and look forward to seeing him when I go to my unit. He honestly cares. You just don't find that quality in people anymore that's why Chad is such an asset to this company. Thanks for being such an awesome person. I look forward to getting to know you. Happy Holidays! Stay safe

Chad was very helpful. As well as Dan.

Terrible service, you ask for storage in one location and they send you to another. Staff has no interest on helping with issues.

DO NOT STORE HERE!!!!!

I have storage there, good place, the only thing they need to get rid of their crickets!

Charlie provides excellent customer service.

Staff not friendly!! Go elsewhere

District Manager- Dan Doyle always makes himself available for any issue I have had. He is always quick to respond and provides support where ever he can. Thanks Dan!

D. W. was excellent when I had a problem getting the door open to my storage unit, He was patient with me and got it open. The customer service was excellent. i would recommend this location

D.W. was very pleasant, proffesional and upbeat. It was a great experience.

D.W. was great--very knowledgeable and made the process very easy. Thanks again for everything!

I’m so pleased that raven was so helpful today!!! Love the way she handled things will back again thanks again!!!!

Raven is the best and she was pleasant and very helpful! Thank you, Raven.

Raven provided me with the best coustomer service and took her time to explain everything

Nice storage place

D.W was very helpful and friendly.

Stopped in to check on prices and Raven was really helpful, thanks

D.W. called me immediately after I made my reservation and was very thorough with explaining each part of the contract/lease. He gave great pointers on how to keep the things in my unit in pristine condition and also made sure I knew what happens after hours and such. I was very happy with my experience.

Yes I got a unit unit at public storage and raven was absolutely amazing thanks to her patients I wind up getting a bigger unit then I want it

Raven was welcoming, and incredibly helpful. I will definitely use this storage unit in the future!

They give you a great rate! Only to jack up the prices exponentially for "property" increase. Yea, removing my things immediately and going elsewhere. I don't prefer being ripped off by a greedy POS company.

Sheilah was awesome helping me

Disappointed I was ever involved with any sort of business with public storage, this is the kind of place you are warned about. they like in with a really good rate even though their rate is higher than everywhere else seemed to feel like you will get your money's worth out of there, but you will not. What a bunch of scoundrels seriously that word barely even described it. whatever rate they start you out at you can guarantee that that will raise every month. do not use the storage facility there is one directly next to it that is half the price and they have not raised the rates in years. There are so many things I could say, I hope this is enough to save yourself.

I have a space here, it's nice.

The folks here are efficient and knowledgeable!

The staff at this place is awesome, both Raven and Charley are just a joy to be around.

Charlie has been a rockstar during this whole difficult moving experience, I would give him 10 stars if I could. He truly exemplifies great customer service, we as consumers are unworthy.

Perfect location, clean, customer service was at its best. To top it off. D.W show me everything that I needed to see and know with a smile.(you gotta love him). Will rent from Public Storage for a long time. Thanks

Clean and nicely kept up exterior. Rates are about the same as other storage facilities in the area. Their office has moving supplies for sale such as boxes, locks, mattress storage bags, etc. Access is available until 9:00pm. Located on a road with light traffic. Make an appointment to speak with their office staff to be sure the office is manned when you arrive. So far I am pleased with their operation. The sign up procedure was very smooth.

Fast and awesome customer service.

Raven keeps her business together very clean and professional

Great price and friendly staff. Raven was very helpful.

Raven was amazing and helpful thruout the process. 100% recommend her and her store on 9 mile in Farmington.

Great service great people!!!

They have great customer service here. The receptionist were very nice and helpful. I would recommend this location to all my friends and family.

Charlie was awesome and very helpful.

Storage space was dirty during rental. Self storage is way better

Terrible service would never recommend to anyone

I Had a wonderful experience there!!!! clean and friendly service I received from the two Ladies there Raven and Martina . I rented a 10 x 20 and needed it ASAP they were very knowledgeable about the space ,took me to it see it . I Had to buy a lock. But it was to keep my things safe so I was ok with it . Did my paperwork in no time! But over all everything was good. I will recommended this place

Quality, fast, service with a smile and kind demeanor. A pleasure to deal with her.

Charlie was so great very helpful

Great service. Very helpful.

Great service, very personable, and no wait time.

With my experience with Public Storage it was was great. They have great customer service and the employee Alece did a great job with explaining the merchandise and how to protect my belongings while moving.

So, longtime customer. Here's my 2 pet peeves. A few months ago i was in my storage locker and decided a few items we no longer needed and took them to the PS commercial dumpster by the front gate. NOTE the "Dumping is a Crime" sign. The staff guy comes running out and tells me I can't do that - "dumping" is against the law, etc. I've got two huge problems with that. 1---That is not dumping; not in any commonly understood definition of the word. A stranger throwing bags of trash over their locked gate in the middle of the night is "dumping." A decades-long renter carefully placing items in their commercial dumpster - or next to it when it's locked - from their storage unit is not "dumping". I deeply resent the suggestion that their customers are criminals for doing this. (I raised this issue to senior mgmt and I see - 3 months later - the signage has not been changed.) 2---Why don't they want their customers to use their commercial-size dumpster? That seems like pretty poor customer service....but it's very self-serving. If I periodically remove old items from my storage and place them up front in their dumpster I might eventually decide I don't have enough stuff left to justify the rental. But - if they make me cart the unwanted stuff home to dispose of it; human inertia/laziness/apathy is more likely to set in - as that's a big hassle to take a lot of stuff back home - and the customer is more likely to just keep paying their rent and leaving it as-is. It seems to work for them but it's terrible customer service.

Alicia is awesome.

The customer care person literally left for a 2 hour lunch while customers were coming in. Didn't answer phone, went on a overweight persons lunch, didn't care.

Came in looking for storage Alece was very nice by location was too far away. She sent me to another location and they were just as nice.

All the positive reviews are fake. The reviewers have 1 review or if they have more, they're within 3 months. Aleece is a liar. She just showed me a 10x15 unit that had water on the floor. I asked for one with no leaks and she said "that water was tracked in by us". Of course, it was there before I stepped in, and it was a puddle. Then she tried blaming it on the door but it rolls up and doesn't go overhead. She said they didn't have other units but I had spoken with Dan who said they had several 10x15 units and I could pick which one I wanted. Their policy is that reservations only hold price, not unit availability. She just didn't want to rent to me and I have a pretty good idea why. If you're looking for decent and honest customer service, go somewhere else.

Great service, thanks Aaron!

Alece has been so great. She is always beaming when I see her which is pleasant because people rarely ever even smile anymore, especially in a customer service setting. Will continue to pay my bill here. I love that I can pay at any location.

I come here to pay my sisters bill all the time, every time I come I am greeted by alece at the door. She is super nice and always helpful. I wouldnt that bill anywhere else. Would give 10 stars if possible

Alece was awesome I will recommend this location she helped me find the right size I will need I will be renting here thank you alece

Had a very nice interaction with Blake. He was very helpful.

I just wanted to say that Aleece rocks! I had an issue with my storage unit and she went above with world class customer service and turned my anger into happiness! She's a very great example of making it brilliant and being a part of it. Public Storage is very lucky to have an employee to display such professional and diligence. Thank you Aleece for being such a beautiful person! :-)!!!

Had a good experience. The store was clean. Chantele was awesome!! She was very patient with me and answered all my questions. She was very knowledgeable about everything. 👍🏾 Thank you.

Was unsure of pricing and so I went into the store and was helped by a young lady named chantel she was so courteous very knowledgeable about the store the pricing. I really enjoyed my experience with her she wasnt rushing me she took her time and I would definitely come back in the future.

Awesome people .Clean Property .Always helpful to all of my storage needs.

Great

Silas was Very professional and courteous. Made the process really simple

Alece really works to make sure you are happy. She is extremely helpful and has a great attitude. The facility is great and its a real bonus that the will take deliveries.

Very professional nice friendly and fast service! Spacious units! Very private! I highly recommend.

The rates are HIGH and getting even HIGHER, Ridiculous!!

Alice was very helpful A+

Didn't find out there was water in my unit until I went to look at it myself. Attendant told me it would be a couple of days until a work crew could even look at it. To move my boxes to a different unit (ONE WITH A ROOF) would cost extra 50/month. Horrible.

Alece was very helpful!!!!!

Alece was wonderful assisting me with my rental. She went over and beyond helping me pick out the correct space it's the perfect size and she also introduced the box dividers to me. I will continue to use the location for my storage needs as long as Alece is there!!!

Alece was really nice and friendly. She helped me with all of my storage needs. I would recommend this location to all of my family and friends!!!!!! She's extremely nice and friendly

Alece hadn't seen me in a year and remembered my name and everything about my situation. She's awesome , GREAT CUSTOMER SERVICE

My customer service experience with Alece was excellent she was very friendly and helpful and very knowledgeable in helping me with my needs I will recommend everyone one I know that needs storage information to come and see her.

Alece was awesome and very helpful. Love her!!!

Be careful! I was three days late on payment, tried for 4 additional days to contact and pay by phone, only to go to voice mail and not receiving a return call. By the time I got ahold of them, they had put a lien on my property, said I owed $153 (my monthly rental is $49) and said I had to pay $170 to prevent my stuff from going to auction.

Alece was wonderful assisting me with my storage needs! Great attitude and wonderful conversation! However I would appreciate it if the gate was fixed as soon as possible! I know the gate has nothing to do with Alece, but as a loyal customer that pays on time every month I would appreciate it if Public Storage did their job as well!!!!!

Couldn't get into storage unit. Door was stuck, but she said she was on her lunch break. No sign. Had an attitude. Get better help!

Alece was great!!!

Alece is a treasure to your company staff. I cannot say enough about her. She always had a fantastic attitude, courteous, very helpful employee. To Alece; thanks again for all you did to make my experience with your company a very positive one.

Not the most well maintained place I've been to for storage but eh it gets the job done. And the first month is only $1

Great customer service

Great customer service!!

Alece was great!!!!!! She helped me with all of my storage needs and was really friendly too.

Alece was very kind and answered all of my storage questions. She also showed me great deals on packing supplies!

Storing at this location has been a blessing for my family and Alece is an excellent employee sometimes I just stand in her office to talk and she allows me to.She is so sweet.

I believe it was Aleyce who helped me, and she was great. No problems at all - very helpful and friendly!

Zachary was seriously one of the nicest and most professional person that I have had to deal with. He was very knowledgeable and helpful. I recommend this place to anyone needing storage. They are just awesome

A beautiful and clean property. The manager Alece is really helpful, I would definitely recommend this store.

Alece gave great service!

The manager Alece at this location is just as sweet as can be. Always super helpful. I will recommend this location to others.

I came in on my lunch hour to get a unit that I could start moving things into that evening. I didn't have much time and I was stressed by the abrupt move. Alece was so helpful, she got me in and out quick and I even left in a better mood because she was so friendly. Thanks again!

Alece was very helpful and knowledgeable. Great customer service

Alece was nice and very helpful!!!!

Kyle was amazing I really liked his service and see him for anything thank u so much

Alece was great!!

Kyle Campbell is very helpful and showed me how to store my things and made me feel comfortable storing my items at his property. Really awesome guy I give him a 5 star

I've been to alot of storage companies and it's rare when you get excellent customer service. Kyle was so helpful and knowledgeable it was easy to decide on a space. Thanks.

I came into the store looking to buy some space store some photography equipment in my space and Kyle was very helpful and knowledgeable about the units. He very passionate gentlemen in customer service. Thank you so much Kyle.

Kyle provided excellent customer service and is very helpful. he has a positive attitude as well.

Good experience. Kyle was helpful and friendly.

Well priced, convenient, and Kyle was incredibly helpful and courteous. I would highly recommend.

I came in for a storage unit and Kyle was extremely helpful and knowledgeable. Thanks Kyle.

I had help from Kyle and his customer service was impeccable explained the months current offerings and all questions i had about the unit. I highly recommend this location if you need public storage Kyles super informative and friendly making for a great experience.

Alece was very professional and courteous and I enjoyed the experience.

alece was wonderful! made it a great experience for me.

Kyle is such a help I had no idea what I needed he took the time to show me a few sizes and got me in the rite one his property is not the closest but knowing someone like him is working there make sure Kyle helps tou

Kyle is great nice service

Kyle is a phenomenal and conscientious property manager! He always answers questions promptly and helps when I need it. Great facility with easy access. Thanks Public Storage!

I had Kyle & he was GREAT!

Kyle Campbell was a excellent help and everything worked out as planned thanks to him

Kyle and Jn'eisia made this experience task simple and a breeze. Very Professional;

J'Neisia Lane was very professional, attentive, and friendly. First, she showed me my unit to make sure that unit would work for me. Then she guided me through all of the paperwork and ensured the other authorized people on my account were added and given gate codes. Then she set me up for auto-pay. All of this was quick yet thorough. I appreciated her helpfulness and was very pleased with my visit.

Kyle Campbell was very professional and very helpful. Answered all my questions with no problem. I will be referring my friends to public storage.

My family got a space here a few weeks ago and I wanted to say the service we received was more then 5 starts but that is the most I can put Kyle was such a help we had no idea what we were doing he showed us a few lockers and let us know how to store our items and should us all the stuff we need as I just thought about putting the stuff inside not wrapping and making sure its clean when I come back and get it. Kyle was so nice and made us fell our stuff is very safe with him.

Kyle is a awesome person working here at the public storage. I promise you wont have no problems he is always willing very open and friendly soon u walk through those door. This will be the perfect friendly place and to store your things without having to worry about it...You come to public storage on 9 mile LOOK FOR KYLE does a GREAT JOB EVERYTIME. THE SERVICE HE GIVES WITH A SMILE KEEPS US COMING BACK!!!

Kyle assisted me with selecting my unit, showed me several of them actually, and quoted different pricing options. He was very professional and courteous as I had many questions. I would highly recommend Public Storage. Kyle was very helpful and patient. I went back for boxes the following day and was greeted by Heather. She was also very professional and friendly. She even helped me load boxes in my vehicle. I cant thank both of them enough!!!!

kyle and heather are the best good job

Kyle does a great job see him great guy

I WOULD LIKE TO THANK KYLE FOR ASSISTING ME IN GETTING A STORAGE UNIT. THIS IS MY FIRST TIME MOVING SO I HAD NO IDEA HOW PUBLIC STORAGE WORKED. HE WAS SUCH A GREAT HELP, HE WAS VERY PATIENT WITH ME FROM THE BEGINNING TO THE END. HE EXPLAINED EVERYTHING THAT I NEEDED TO KNOW AND MORE. I WOULD RECOMMEND PUBLIC STORAGE ON 9 MILE IN FARMINGTON, MI TO ANYONE. HE HAS A NICE PERSONALITY AND GREAT COMMUNICATIONS SKILLS.

This property is great. Kyle helped me find the unit I was looking for with no problems. He was very helpful and professional.

Very happy with the customer service. Kyle was such a big help and very professional

The store manager was very nice and the orientation was very informative. I rented a 5x5 storage and prenty of room for my moving stuff. Highly recommended.

My first time with any storage company I choose this one. Their prices are fair, the gentleman who helped.... Kyle was such a great guy very professional, calm, helped me pick the right storage bin for my bed set fridge & sofa, explained everything I needed to know I would definitely recommend this place for anyone who needs to store anything!!

I have been with the same property since 2005. Gate is always in working order and the unit is always accessible, regardless of weather. Kyle the current manager is always accommodating.

I just receive amazing service from kyle see him if u needs anything to do with packing or storing

Kyle the manager very professional and helpful. Will use if need to use storage again.The storage unit was clean and secure

Kyle is very nice great service see him for ny storage need

Signing up is very quick and easy! On the day of move-in the staff was very helpful!

Kyle, Very professional and knowledgeable!!!

Zach and Kyle were awesome. They were both very professional, and were very helpful. I definatly recommend this location.

You may as well put your stuff out on the street. Anyone can walk in, cut off your lock, take their time rummaging through your family treasures, load up their car with your stuff, and drive away. No security, no video. They will, however, call you to let your know your things have been stolen....but not their problem

Great

If your looking for a bit more space then this is your place! When you come make sure you ask for Kyle, he's the best there is. He made everything super easy for us, and he was able to answer every question we had with no problem at all. Thanks again for all the help Kyle!

Had a good experience with Kyle resolving payment issues.

I m very happy and satisfied with my storage unit at 34050 W Nine Mile. The personnel especially Kyle and Zachary are very friendly, professional and informative. Any problems I have had were solved quickly and they were interested in helping me out. I feel very good about storing my property at this location. In the past I have had problems with pests, bugs and maintenance at other storage facilities but I have not had these problems here.

This is my first experience with a storage unit, and there is no complaints. Kyle is very helpful! I recommendation this storage center over all the rest!

Kyle is so great love his personality great job

I love this place! Kyle & Zach are so awesome. Very professional and polite.

Kyle was friendly and courteous at check in. Overall a great experience.

Great customer service! Friendly, efficient!

Kyle and Zack were both very helpful and professional. They worked with me make sure the rental suited my needs.

Great property. Very helpful and knowledgeable!

Clean facility, extremely friendly and helpful staff.

Just had great service from Kyle go see him doing a great job

Kyle was outstanding. If I owned a business I would want him working for me. Thank you for having high standers for your help.

Kyle did an awesome job. I like the fact he double checked to make sure if I needed more space.

Great storage options, very friendly helpful staff. Kyle helped me pick out the perfect storage for my belongings. Highly recommended!

Excellent customer service. Quick sign up for storage rental. Kyle did an amazing job and did a great job explaining all of our options.

Kyle was very helpful,friendly and efficient. I will highly recommend this location to anyone.

I received great service from Kyle. Very friendly and helpful.

I have used public Storage for years and I have always had a good experience. I always get a warm yet professional Greeting and informative information. Ben is very efficient and a Great Genuine person! Customer service is really valued here!

Just rented a space here and my Kyle really helped me out

Ben has given alsome customer service n I refuse to deal with anyone else also its wasn't the sale of unit taking the time to work to customers needs 5 STAR'S FOR BEN

He's a good worker ben

Their customer service is excellent and their pricing is the best in the area. Leslie was extremely helpful and walked me through each step if my lease. From start to finish only took about 15 minutes including seeing the unit, singing the paperwork and setting up automatic payments. Ben has also been extremely helpful and has shoveled snow from my unit on multiple occasions. Highly recommended.

This is my second unit. I am very satisfied. Exceptional customer service, cleanliness and friendly. BEN is a great advocate to represent the company. He is always professional and courteous. He goes the extra mile to ensure satisfaction!!!

Leslie helped me get my unit. She was very nice and knowledgeable. Because of her service if I ever need a storage unit again I will be returning to this location.

Ben is a real professional. Knows his job, and how to treat the customer. He laid out all the information I needed to make a informative decision regarding my storage unit.

Ben is awesome!!!

I have had the most wonderful experience with your facility because the attention to detail and great personality that Ben has always provided me. If it were not for Ben I would have changed facilities long ago. You should reward and acknowledge employees that are as valuable as Ben and attempt to clone them for the benefit of both your company and your client base. My many thanks to Ben . . . be well and be blessed, BEN !!

Billie was a very professional person who i was very happy with. she helped us from A to Z. Also she answer all our questions. we were very satisfied with everything and she welcomed us into the unit.also Calvin one of the employees was also assisting us in our time of need. We hope many people come and rent out a public storage.

Nice people who are always courteous and helpful. My experience with them has been nothing but pleasant for two years. The units are always clean and dry. Gate access is available till 9 pm, which is very convenient. I'd recommend them to anyone. I only wish they had indoor storage. For that reason alone, I'm considering moving my goods to another location so that access in cold weather is easier.