Qiara was VERY-VERY professional, personable, and friendly. She really put forth the time and effort necessary to help us met our Public Storage needs
I started my rental process online but had questions so I stopped by in person. Qiara was working and answered all
my questions. she sowed me my unit and how to enter and exit the facility. She was very attentive kind. She is an asset to your company!
Thank you for your help Qiara today I needed you and you were great!
I want to take to take a minute and shout out Qiara at the Farmington Hills location off of 9 mile. She made having to move my parents stuff into a storage unit after their death much more bearable. She made sure I felt supported and understood how the process worked and what size I needed to hold all of their stuff. Then when I needed the lock replaced she didn't hesitate to help. She went out of her to make sure I got a key even if it wasn't her scheduled time to work. She did whatever she could to make it easier on me. I appreciate her more than she'll ever know.
Kp was very helpful over the phone
Thank you for your patience Qiara
Ms. Connie, Ms. Qiara, are the absolute BEST
Property manager Q is always helpful and so pleasant every time I come in. Safe property. No riff raffle. Great customer service. Would use this location over and over.
Qiara Lynch was so nice & helpful! It was such an easy & smooth experience. She is so professional and also makes the place have a warm & comfortable vibe apon arriving, making everything very easy & positive & smooth when people are in chaotic moments in life, like moving.
When I got there no one was in the office. The system that's in place took care of me very well. One of the first systems that worked 👏🏿
Qiara was super helpful when I needed help with my space.
Asia was a very nice person
I love it here it’s a home away from home! Asia T was so polite, helpful, and patient! You never know how someone day is going but she went out the way to make sure I had a wonderful day hope all is well to her thanks for everything Asia keep up the positive polite customer service because at the end of the day 100% guest satisfaction is manditory!!!
I am so pleased with my experience with this location. The location manager Qiara was so very helpful and knowledgeable. This is a kiosk location but she is there to still help in any way possible..
Qiara was extremely helpful and patient with me when trying to get my mom moved into her storage.
I had a wonderful experience with this location. Mark went above and beyond to help me when I lost my keys to my lock on my unit. He even called with updates because there was a power outage and then he called to let me know the power had been restored and he his availability so that he could help me. I get there and he got the lock off in less than 30 seconds. I got the lock and keys and I’m very satisfied and extremely happy!!! I appreciate Mark because he didn’t forget about me and he was very helpful!!!
The property manager was polite, courteous, and very professional.
We signed up at 8 Mile PS location Southfield, Mi. Davina was our rental manager. She was very helpful in assisting us with our rental application. Very satisfied 😁 Thank you Davina!
PS I hope we have the spelling correct🤞
I've been with this place for many years. I've never had a problem and the people are beyond wonderful there.
Amy was very helpful. She went over and beyond with great customer service support. Hard to find these days. Thank you Amy
Tabitha and Ashley were so helpful with my unit rental. The unit is in Farmington Hills. And they gave me no problem qgetting it done with a smile I'd recommend anyone to come to the. Shelby McComb public storage.
Chad was so very helpful with our account. Thank you so much for everything you do for the customer!
Employee Brandi Arteaga was so polite and respectful! will refer this place to all my family and friends!
The building is always clean, and safe. I'm not thrilled with the customer service at this particular location, but the company overall is great.
Very helpful & a great help & I really appreciate his services .
There was an error in my reservation for my new unit leaving me without access to what should have been my locker. Chad was extremely helpful in getting things resolved for me in an extremely fast and friendly manner. The grounds are clean and the inside is well lit. it's also super awesome that there are dollies by the doors when you walk in to quickly move your belongings.
Spoke to Chad this morning. He was so helpful and professional and found a way to make my day even better. I don't remember the last time I interacted with such a positive can-do customer-focused attitude. Go see Chad. He will take care of you.
Got my storage space yesterday. No complaints. My agent was Ava. She is extraordinary. Highly intelligent. Very informative. Gave me the best space possible with what was available and what I was looking for. Great location. Indoor building. Very secure. Highly recommended. Service was excellent.
Went looking for a unit, Ava was a lot of help and friendly. Would recommend this public storage!