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Address

12355 Prosperity Dr
Silver Spring, MD 20904

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5357

301-960-5357

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5357

301-960-5357

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 76/mo $101
    Online only price
    $1 first month rent

    No Obligation

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    7.5'x10'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 88/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 95/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 95/mo $127
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 108/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 108/mo $216
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 108/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 108/mo $143
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 115/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 115/mo $230
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 133/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 133/mo $178
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 143/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 143/mo $286
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 182/mo $243
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 252/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 252/mo $335
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 314/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 314/mo $418
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 323/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 323/mo $431
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Calverton Storage Units Near U.S. Route 29

At Calverton Public Storage, we've got self storage rentals in all different sizes to help customers throughout Silver Spring take care of their storage needs year after year.
We are located one block south of Columbia Pike/U.S. 29 less than a mile from where it crosses Cherry Hill Road/Randolph Road.
With sports long being part of the culture in Silver Spring, a 5x10 storage unit can serve as an oversized sports locker to hold athletic gear from season to season for families from Beltsville to Colesville.
Families near Paint Branch High School just across the Intercounty Connector (ICC) can easily clear out a crowded garage or messy spare bedroom with the help of a 10x10 storage unit, which can hold boxes, crates and tubs of personal belongings, along with tools and small furniture with plenty of room to spare.
For local business owners operating near the Briggs Chaney Market Place, we know you can never have too much storage space around the workplace. A 10x30 storage unit makes for a wonderful storage option to declutter the office by storing extra furniture or equipment just a few minutes away.
Open 7 days a week, we offer a large selection of indoor storage units and climate controlled storage units, as well as the option of outdoor storage units with drive-up access. We even offer enclosed units big enough for vehicle storage.
When you're on the hunt for extra storage space in southeast Montgomery County, we've got everything you're looking for at Public Storage in Calverton.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 462)

February 23, 2024
Google Public Storage Randy Williams
Akena was awesome and made the process really easy. She was very helpful and professional.
February 15, 2024
Google Public Storage Diamond
Akena was so awesome, and very helpful and professional. I called to inquire about a unit, and she was very informative.
February 14, 2024
Google Public Storage Jesse Cannie
Akena is super wonderful! Always a pleasure working with her.
February 14, 2024
Google Public Storage AllAbout KeeLovely (All About Keelovely)
Had amazing service. Very informative.
February 9, 2024
Google Public Storage Fegens Ferrier
Akena, where can I start. She's the most humble human being that I crossed path with. Keep up the good job
January 19, 2024
Google Public Storage Anna Harris
I have spoken over the phone several times with James, one of the managers. He has always been very helpful. Excellent customer service!
January 14, 2024
Google Public Storage Kimmee Mc
The location is perfect and the staff is very helpful. Akena was very courteous and patient. I highly recommend this location.
January 13, 2024
Google Public Storage Azieb Ghebre
Akena is amazing ! Thank you PS
January 11, 2024
Google Public Storage Kristen Johnson
Akena was so professional and helpful! I appreciated her help so much. Great location and units are clean.
January 9, 2024
Google Public Storage Daniela Ricci
This place is easy to find, has a big lot, and (most of the time) flatbed carts to use to move your stuff. It's three levels so you are always hoping to get a first floor unit, which we did. I was going to downsize my unit but since I was already paying what I'd pay for a smaller unit due to taking advantage of a deal, I kept the one I had. I don't have any issues with the space I have and the team in the office are always super helpful and nice. I recommend it.
December 28, 2023
Google Public Storage Teshana Dias
Angelica was a sweetheart. She was so kind and informative. Really good customer service.
December 3, 2023
Google Public Storage Bobby Brown Jr.
Angelica was so help and made the whole experience so pleasant
December 3, 2023
Google Public Storage Ivan Alvares
Angelica gave me great assistance at this location. She was very respectful and even gave my family and I a extra helping hand. I'm very grateful for her showing up to work that day. I'll for sure be back and refer more customers Thanx to Angelica 💪🏽
December 3, 2023
Google Public Storage Taliek Cabbagestalk
We Had A Great Experience With You Guys. Angelica Was Super Nice & Made Sure We Knew What Was Going On, Make Sure To Keep Her Around !
November 27, 2023
Google Public Storage famila Torres
Brian has a great service
October 21, 2023
Google Public Storage The Ingram's
We have had a storage unit at this location for about a year and would highly recommend them based on their cleanliness, friendliness and attention to detail. We had an incident where we did not lock our unit correctly and thanks to Cori doing a routine security check we were able to get the situation remedied quickly. So thankful for his thoroughness in keeping our property safe!
October 14, 2023
Google Public Storage elshu mita
Had an amazing experience today with Ms. Akena! Explained the whole process thoroughly and everything was smooth for my first time owning a Storage Unit. Thank you! PS. management this is the type of people you need to keep 😀
October 11, 2023
Google Public Storage Kesner Germain
Alena is the best !
September 29, 2023
Google Public Storage King Flakoveli
Great customer service!!!
August 12, 2023
Google Public Storage Kokommah Ubaha
August 5, 2023
Google Public Storage Robin
This has been by far the worst experience I have ever had with a storage facility. They lure you in with low prices and then a few months later they jack the price up by $150 a month. I was scheduled to move out July 31 but when I went to the facility in the beginning of July, I decided to move out right away because of a horrible bug issue from a unit next to me. I still kept my move out date as July 31st because they don’t prorate. I contacted customer service and told them that the lock on the door was a Public Storage lock and I did not care to keep it as I took my personal lock and put it on a unit at a different storage facility. I was told that was not an issue. Yesterday I received a text message stating I was going to incur a late charge If I didn’t make my payment. I went to the facility but the office had already closed so I went to the unit to see if there was an issue. I saw the Public Storage lock was still on it so I removed it but again was originally told that’s not an issue. Now today they’re saying I owe them $525 for the month of August because I removed the lock yesterday. I was told a month ago by customer service that leaving the Public Storage lock on there was not an issue. I will never recommend or rent from this company again.
August 4, 2023
Google Public Storage Sold 1
Akena and Delonda is amazing ! Thank you for 5 star service
August 3, 2023
Google Public Storage Adrian Bernard
Akena and angelica is very professional! Thank you for PS App!!
July 29, 2023
Google Public Storage Devin Carlberg
The place is or was infested with rodents. There are rat traps everywhere and I incurred significant damage to the items I had stored there. To make matters worse, the insurance policy they want you to add only covers $250 of damage due to vermin.
July 2, 2023
Google Public Storage Nathaniel Taylor
We received amazing customer service by Corey, we really appreciate him taking the time to show us a storage unit that fits our needs. If you stop by this location, ask for Corey!
June 25, 2023
Google Public Storage robin foreman
DeLonda was so helpful with my move in and helping me with the App!
June 16, 2023
Google Public Storage Jean Atsafackdjiague
Brian was great
May 31, 2023
Google Public Storage anna feliciano
Arrived to the location, was received by De'Londa. She took me to the unit, was patient, answered all my questions, and courteous. Facility looked clean, the store front had the essential supplies. Overall good experience
May 25, 2023
Google Public Storage Kaity Shorb
We had a great experience with Angelica at the Public Storage at Tech Rd. She was very kind and helpful and took the time to walk us through the whole process. She was incredibly patient when we had questions and went above and beyond to make our experience easy. Thank you Angelica!
May 20, 2023
Google Public Storage Hernestine Mbale
Good service, but we need more car service
May 12, 2023
Google Public Storage Darnell Brash
Despite being a newer property it is terribly maintained, whether that's staffs fault or not the company neglects their buisnesses in favor for much newer locations.
May 12, 2023
Google Public Storage Iqra Iftikhar
manager i believe her name was akeena was so rude i overheard her talking so horribly about another coworker and complaining about the work she seemed very unhinged to me but i was just there helping a friend glad i do not have storage here
May 5, 2023
Google Public Storage Karen Coles
I went to public storage on Prosperity rd. A young lady by the name of Diamond greeted me she was very professional a very polite. She took the time to explain all the paperwork and answer all of my questions and took me to my stores unit. So i wouldn't get lost. She was one of the main reasons why i chose this location. I've really appreciate all of her help.
April 11, 2023
Google Public Storage MrsB Barbour
Outstanding customer service from Angelica at the 12355 Prosperity drive location in Silver Spring. She was very courteous and professional.
March 15, 2023
Google Public Storage Imo Tech
Akena & Angie is amazing !!! Thank you so much for clean facility.
January 27, 2023
Google Public Storage Dynamic Collaborations Dance Co
I visited this location today to inquire about a storage unit for my small business. Delonda was extremely helpful and answered all of my questions about short-term and long-term contracts, access hours, and more. She also gave me a tour of the facility to allow me to see the size of the units so that I can determine which one would be the best option. I was so pleased with the customer service and the cleanliness of the facility. I will be returning to sign a contract for a unit based upon the professionalism of the staff and the upkeep of the facility.
January 24, 2023
Google Public Storage Benjamin Jackson
Has a great experience. Awesome customer service.
January 17, 2023
Google Public Storage Mike Franks
Shynesia, Asst Mgr, helped me today and I cannot give her enough compliments. The process was professional from beginning to end. The administrative process is done through an iPad which really streamlines everything. This Calverton Public Storage is the best. Located next to the West Tech corner plaza. Update: The quality of folks that come to that place is sketchy. When I was moving my stuff out, there was a lady changing her kids diaper in the foyer. Here I am huffing and puffing breathing that odor in as I’m moving my stuff out. Moreover, just right around the corner I get stabbed by some young kid on my way to work. The area may look nice, but the locals are uncivilized.
December 16, 2022
Google Public Storage Pamella Francis
Akena was amazing taking my payment today.
December 10, 2022
Google Public Storage Kimberly Nepomuceno
Angelica was superb very smart humble n knows her job very very very very well
November 15, 2022
Google Public Storage Isaiah Thomas
Great expérience I love the customer service
November 15, 2022
Google Public Storage Wilma Johnson
Jaya and Angelica have excellent service!!
October 26, 2022
Google Public Storage Gudiel Garcia
October 21, 2022
Google Public Storage Tim and Lauretta Beckett
We had a very pleasant and professional experience with Akena. She was very thorough and and answered all of our questions.
October 10, 2022
Google Public Storage Joy Wilkes
Absolutely amazing service, Cliff was the most helpful and made my day. If you call ask for Cliff he's the best man to work with 😊
October 6, 2022
Google Public Storage Z W
Clean and easy! Akeena was great
September 27, 2022
Google Public Storage Donna Briggs
Delonda was very pleasant kind helpful. Thank you
September 22, 2022
Google Public Storage Todd Diamante
September 16, 2022
Google Public Storage Mr. Habish
September 12, 2022
Google Public Storage Drennan Lindsay
I've only had positive experiences with the people I've spoken to at this facility. There have been a couple of logistical challenges, but the staff have been great in helping find a solution! A big shout out to Akena who was knowledgeable, helpful, friendly, and persistent about taking care of an issue for me. Her kindness will not be forgotten. :)
August 23, 2022
Google Public Storage Terrell Thompson
Akena help with the unit was great 👍
August 23, 2022
Google Public Storage Nicole Garrett
Akena was most friendly and helpful. She explained all aspects of the unit. Great customer service over the phone and in person.
July 19, 2022
Google Public Storage Balmoris Bonilla rivera
Están bonitos los storage solo que los tienen demasiado caros
July 11, 2022
Google Public Storage Patrice Dondjeu
John was great!!!
July 3, 2022
Google Public Storage Rose Ngeh
Marci is great, knowledgable, and pleasant.
July 2, 2022
Google Public Storage Sank Diaby
Marci Thank you for your assistance That was grateful ! Thanks !
July 2, 2022
Google Public Storage Rebecca Togbar hi
Marci is very pleasant
July 1, 2022
Google Public Storage Lorryn Logan
Marcy is awesome...great customer service!
June 13, 2022
Google Public Storage Sean Martin
I called about a recent rate increase and Marci was extremely helpful and knowledgeable about the rate increase process, as well as the facility. It is always welcoming when you experience excellent customer service, especially during this time.
June 11, 2022
Google Public Storage Chanelle Williams
Marci is my fav! She’s been so helpful and patient with me. I’ve had some billing issues and she has kindly helped me deal with them. I truly appreciate her !
June 10, 2022
Google Public Storage Naada Boulandi
Marci saved me as a customer. I came in to move out. We ended up talking a bit about life. She's a very friendly and intelligent person. She was able to save me some money and because of that I decided to keep the unit! Thanks for all your help!
June 6, 2022
Google Public Storage Trevor Shanklin
Extremely helpful and informative!
June 6, 2022
Google Public Storage Laura Worthy
Right from the moment I walked into the front door, was pleasantly greeted by staff and pleased with how clean and tidy all things were. Marci was so wonderful to help guide me on what storage units were best for my wants and needs. Not only did she show me around the facility but the fact that she took the extra time to really go out of her way and show me how things were from the gates to maintaining the unit and etc. Thank you for making this experience super easy and and a friendly one! thank you Marci for being awesome!😎😊
June 5, 2022
Google Public Storage abase hussen
I was there today Sunday at 11:30 the lady who’s working her name was Marci talking on the phone with door locked while I’m outside by the door and knock on the door she game a hand gesture she is on the phone i waited 15- 20 minutes 85 degree out side finally I started taken pictures then she came and open the door i asked what time you open she said 9:30 am why the door locked till 12:00 the door her answer was I was on the phone she didn’t apologise she have a nerve to ask me why I was knocking her door Bad experience wrong customer service but I like the convenience I rented any way regrettably
May 7, 2022
Google Public Storage Chhay Chun
I would highly recommend coming to this establishment for your storage needs. The place is very secure and the staff is always friendly and very patient in answering all questions. I’ve never had to use a storage unit before and I got the assurance I needed. They are open 7 days and even on holidays. They also have an app so it makes accessing very easy. Units are also climate controlled. They also have supplies like boxes and key locks if needed. Units are very clean. In the dozens of times I have visited the other customers have also been very friendly. Being considerate by sharing carts if there isn’t one readily available. I would highly recommend this place. It is also conveniently located right on rt29 Columbia Pike.
April 29, 2022
Google Public Storage Beth C
Awesome staff! I have had nothing but great experiences with this particular Public Storage! Marci was so accommodating, and more than happy to show me different size units. I had to switch to a larger unit on short notice and Marci was so helpful and eased my anxiety. During the time I was moving, she often came around and checked on me to make sure everything was ok. She answered all my questions in a professional manner, and gave me advice for movers. The units were clean, and I felt safe even being in the building alone. I highly recommend Public Storage location on Prosperity Drive in Silver Spring, MD!
April 26, 2022
Google Public Storage GOMEZ PINCHINITO
April 16, 2022
Google Public Storage Leaenn Cruz
I met Marci today n I swear to God in the midst of the craziest she can still e so nice very helpful n so do great . Help me a lot today. !! She's a keeper !!
April 13, 2022
Google Public Storage kevin ramirez
Jonatan was very polite, good attitude young man. Clean presentation and attentive to his customers. I liked how he approached me and helped me through the process. I recommend him.
April 2, 2022
Google Public Storage Kevin Walker
Marci is a people person. She listens well and empathizes and knows that people are facing a lot of challenges these days and each situation is different. She is Amazing and wonderful and has very good customer service experience and personality!
April 1, 2022
Google Public Storage Tom Glorius
Today l had to pay my bill. So l went to the office near Prosperity Rd And Marci was very friendly and very helpful. Getting someone to do their jobs now a day is like pulling teeth. So when she went out of her way to help it was totally awesome !!! She needs a raise !!!
April 1, 2022
Google Public Storage Kim Henny
I've used a few storage companies over the years, but I can honestly say that Public Storage is the best thus far. The staff at the Silver Spring, Prosperity Drive location are WONDERFUL! Marci and Ryan are a dynamic duo and always provide excellent customer service. They are professional, polite and work hard to resolve any issues. I definitely recommend!
March 27, 2022
Google Public Storage Juanita C
She was amazing, best customer service
March 27, 2022
Google Public Storage goethe Chavez
I have been associated with your storage place for the last 7 years and I commend one member of your staff above all of the ones I have met....Ms Marci. She is highly professional, attentive and always there whenever you have questions. She is a very valuable member of your staff and because of the service she has offered me I have recommended your locality to more than one person. Ms. Marci is a valuable member of your staff and should be seen as such.
March 23, 2022
Google Public Storage Timmy Haynes
March 23, 2022
Google Public Storage Pat McDermott
Marci and John were wonderful. I accidentally left a cherished item outside of my unit and they notified me immediately and held it until I could retrieve it. We’re very kind and professional!
March 16, 2022
Google Public Storage Inez Kelley
Appreciate the extra mile and outstanding customer service from location Manager.
March 16, 2022
Google Public Storage Calliope West
Terrible service, problematic person with the appearance of a man, arrogant and without any professional ethics, she practically forces you to give her a good review but the service sucks.
March 9, 2022
Google Public Storage Kaday Jalloh
Marci and Ryan are exceptional workers. They can help you do anything. They are ready to go above and beyond to help you. And they always stay the same with a smile everyday and ready to help you!
February 27, 2022
Google Public Storage Ana Gutierrez
Mi esposo y yo estábamos buscando un lugar conveniente de almacén. Marci muy amablemente nos dio la información que estábamos necesitando y nos mostró el area de almacén. Definitivamente recomiendo que vayan con ella si están en busca de almacenes. Ell Te da un excelente servicio al cliente.
February 20, 2022
Google Public Storage Tony Escobar
La experiencia es exelente , el servicio muy bueno.
February 16, 2022
Google Public Storage J G
Marcy nos dio excelente servicio
February 15, 2022
Google Public Storage Jon Cron
Great service. Cleanliness was on point. The associate, Ryan, knew what she was talking about and was able to answer all of my questions. Stellar attitude and personality.
February 6, 2022
Google Public Storage Fatoumata Diallo
Robert is a excellent manager. he helped me with my reservation and also sat with me and walked me through the e rental step by step. If you are coming to the public storage ask for Robert
February 4, 2022
Google Public Storage Juan Zelaya
Marci muy especial persona.muy amable y simpatica.
February 2, 2022
Google Public Storage Blaise Hill
Clean facilities in a convenient location with a remarkably friendly on-site manager -- thank you, Marcy!
January 25, 2022
Google Public Storage Michael R. Guinn
I’ve dealt with a lot of storage places, but this place by far is the best! Not only is it clean, operational, and well laid out… the staff is also VERY helpful, friendly and thoughtful - Marci in particular! Highly recommend checking them out, they’ve worked with my aunt Carol greatly for years and are a pleasure to do business with!
January 24, 2022
Google Public Storage Jeff Payne
This place is clean 👌 and they always have carts in the lobby for the customers 🙄 awesome
January 19, 2022
Google Public Storage Fa Jo
Excelente experiencia. Marci es muy profesional y me ayuda muchísimo.
January 12, 2022
Google Public Storage Jose Argueta
Marci es súper amable y me ayudó muchísimo haciendo fácil la renta de mi unidad es un lugar limpio,seguro y muy conveniente lo recomiendo 100%
January 12, 2022
Google Public Storage Aaron Wood
EXEPTIONAL CUSTOMER SERVICE FINALLY!!!
January 10, 2022
Google Public Storage Victor Porter
Marci and Robert, are such a wonderful staff, unlike the initial person that was there before , because the office is always closed when one comes to pay bills.
December 28, 2021
Google Public Storage Dennis Cloak
Brian was very helpful and made sure that I chose a storage unit that would fit all my belongings. Five Star Service.
December 7, 2021
Google Public Storage A Bizzles (abizzles)
December 2, 2021
Google Public Storage Maria Diaz
Brian WAS AMAZING, he was so much help and made the process so easy!
November 19, 2021
Google Public Storage zelso gomez
Aaron help me he was very helpful and explain everything about storage room.
November 18, 2021
Google Public Storage James Crandall
Naomi was cordial, professional, and guided me through the process of renting a unit. She provided excellent customer service.
November 18, 2021
Google Public Storage Koni Traore
Aaron has given me an excellent customer service today. Very nice and helpful
November 5, 2021
Google Public Storage Jazmyne Hutchinson
Vary good customer service from Aaron Johnson. Thank you.
October 24, 2021
Google Public Storage J Kearney
October 8, 2021
Google Public Storage Milkeyas Daniel
September 25, 2021
Google Public Storage Alejandra
Received great Costumer service from both woman working there today! I think it deserves to be known. Thanks ladies. :)
August 12, 2021
Google Public Storage carmen santos
Brian was so helpful! I’m very grateful for his service!
August 7, 2021
Google Public Storage Tabatha Magobet
My experience here was great! Brian was very helpful and provided excellent customer.
August 7, 2021
Google Public Storage stephanie raju
Brain was very professional and helpful to me and also polite he so nice
August 7, 2021
Google Public Storage Debby Peck
Brian has a great customer service hes been great to me thank you brian for you service
August 2, 2021
Google Public Storage Mark Robinson
Brian was very professional, helpful, and patiently help us decide the right fit for us. I would definitely do business with him again and hope the rest of our stay remains at this level. He should be recognized for his abilities to address customers in a way that makes them feel comfortable and secure Second time renting a storage unit. They were very responsive to my needs and made the process seamless
July 12, 2021
Google Public Storage Marcus Jackson
July 1, 2021
Google Public Storage Jim Campbell
Pleasant experience Alena did a wonderful job
June 24, 2021
Google Public Storage Daniel Marmorstein
Akena is the best. Super helpful!
June 18, 2021
Google Public Storage Amani Ellerbe
Came into the office today to submit a payment my experience was amazing here thank you Akena!
June 18, 2021
Google Public Storage Samuel Ofori
Akena gave me a great service. Will recommend her services
April 15, 2021
Google Public Storage Anne Wrenn
I was very pleased with Aaron and his staffs. They were professional, knowledgeable, and very helpful. Excellent customer service.
April 2, 2021
Google Public Storage Cesario Chipepo
Akena Customer service is amazing
April 2, 2021
Google Public Storage Valerie Thompson
Very nice & helpful!😊
March 11, 2021
Google Public Storage Leigh Miles Jackson
March 11, 2021
Google Public Storage franklin ambomu
Akena And Maetia Was Amazing Today . Thank You Lady’s
March 10, 2021
Google Public Storage D'bora Ware
Akena and Maetia were patient & very helpful.
March 9, 2021
Google Public Storage Miss Jackie
Amazing move in, thanks Akena you’re the Best!
March 5, 2021
Google Public Storage Bre'Auna Frazier
Akena was very helpful in introducing the public storage app!
February 15, 2021
Google Public Storage Kelly Labriola
Brian helped me quickly today as I was having some issues figuring out the e-rental. He was kind and efficient. Moving sucks, Brian made it easier
February 8, 2021
Google Public Storage Vivienne Awasum
Brian is very helpful and receptive.He goes above and beyond to keep the clients happy as was in my case. Great Employee of PS.I will keep my account.
February 8, 2021
Google Public Storage Aliya njenge
Brian was a darling ,everything was well explained.thanks
February 8, 2021
Google Public Storage B Jones
Today’s visit was perfect, Brian was very helpful and understanding.
February 4, 2021
Google Public Storage Barbara Washington
I want to rate my service with Brian, again. I accidentally gave him four instead of five stars. He deserves ten stars. He went above and beyond to take care of all my concerns. He is the reason I will always choose this location and highly recommend to others. I would like to add my initial experience with this facility. Arena took care of my reservation over the phone and initially at location. She is exceptional!! I was very impressed with her warm and articulate communication. She took time to explain the process in detail and all went smoothly. She walked me to my unit and ensured gate code worked. Her demeanor throughout the process was professional and extremely kind. I chose this location based on my initial interaction with Akena via phone. Akena epitomized outstandingly service start to finish. Thank you!!!!
February 4, 2021
Google Public Storage Beatrice Moseray
Brian has a great customer service. Show me the app how to use it I love it. Thank you great Brian you are great
February 2, 2021
Google Public Storage wilver hernandez
The facility it very accessible, Brian is extremely helpful in showing the unit, and making sure everything works well with your needs.
February 1, 2021
Google Public Storage My Martin
Brian was very helpful on the whole process. He had an exceptional customer service and he knew what he was doing. I would recommend this place and I will most definitely recommend Brian for his excellent job. Keep up the good work.
February 1, 2021
Google Public Storage Barbara Washington
Brian is exceptional. I called him in desperation and he totally showed compassion and understanding and helped me immediately. I will come back to this facility and recommend it to anyone looking for storage. Brian is a valuable asset to this business. I am a hotel executive and I have managed many team members who deliver customer service. So I value great service when I am the customer but it is so rare. Kudos to Brian.
January 26, 2021
Google Public Storage Nancy Moreno
Thank you Brian for the quality and impeccable fast service.
January 26, 2021
Google Public Storage Andrea G
Brian helped my dad a lot!!! He was really nice to him and he did everything he could to help him! Definitely 5 stars
January 19, 2021
Google Public Storage Elman Hernandez
Akena And Epiphany Was Amazing Moving Me In My New Unit
January 18, 2021
Google Public Storage Michelle McKinnon
Alhena and Brian were amazing! They helped ease the stress of moving by explaining the storage agreement and gave me tips for storing those items that l really care about. Awesome experience!
January 16, 2021
Google Public Storage Joanna Hale Cusick
Brian was very professional. Great attitude. Made the process smooth and efficient. Akena was very thoughtful and professional. Helped me select the appropriate packaging. Great teamwork and support!
January 5, 2021
Google Public Storage Errol Simmons
Akena Customer Service Is Amazing . Thank You Akena
December 27, 2020
Google Public Storage nicole wilson
Lawrence was very helpful and awesome!
December 22, 2020
Google Public Storage Carolyn Lesesane
Received excellent customer service from Akena at the Tech Road Public Storage Property. She was very helpful in selecting unit that I needed and offered suggestions. Just excellent customer service all around.
December 18, 2020
Google Public Storage Demetrius W. Crawford
December 11, 2020
Google Public Storage Howard Asya
5 stars for Keyera. She was friendly and helpful. She made the process smooth and was able to answer any questions I had.
December 11, 2020
Google Public Storage J Wardrick
Collin is awesome worked out a great deal.. Tommy was very informative...
December 6, 2020
Google Public Storage Maiso Bryant
Collin is awesome were professional during my rental
December 6, 2020
Google Public Storage Herbert Haughton
Check in was smooth Collin is awesome
December 5, 2020
Google Public Storage Selia Lambo
Collin and Lawrence are great guys
December 4, 2020
Google Public Storage Thu Nguyen
Collin Was amazing very professinal
December 4, 2020
Google Public Storage Helen John
Collin Was busy but he took care of me
December 3, 2020
Google Public Storage Deborah Smith
Keyera handled everything flawlessly.
December 1, 2020
Google Public Storage G r a s s
Collin and Keyera was amazing!!!! 5*****
December 1, 2020
Google Public Storage Ayodeji Muyisi
Collin and Keyera was amazing and very help full.. Keyera is a beauty
November 9, 2020
Google Public Storage Sandra Brown
Just rented a space here with Amiya. She was very helpful and kind. Thank you ms. Amiya
November 6, 2020
Google Public Storage K Gg
Michelle knows her stuff. Very professional and helpful. I will recommend this location to anyone its so clean
November 5, 2020
Google Public Storage Marlon Gomez
Michele was very helpful and the process was easy
November 4, 2020
Google Public Storage Luigi
During a crazy hectic time Michele was BEYOND amazing and flexible! I appreciated the pre-call and the follow up.Professional and honest! Michele thank you ! I will send everyone to this location!
November 3, 2020
Google Public Storage Nabb Costello
Been here for 3 years Michèle is great
October 28, 2020
Google Public Storage Blynkers
Michelle is always very helpful and keeps this place clean
October 27, 2020
Google Public Storage Amir Forghani
Michele was awesome! Super friendly and amazing at customer service. I would come back here just for her.
October 17, 2020
Google Public Storage Mcgray Morgan
Michele and Amiya are very helpful thank you
October 13, 2020
Google Public Storage Juliette Davis
MS.Michele is professional and customer friendly. She is always willing to assist customers when needed and is never short tempered or non -professional. She has made my tenure with public storage as customer friendly as possible and easy to navigate. Kudos to MS. Michele!!! .
September 16, 2020
Google Public Storage Alice Greer
Michele was great and helpful
September 15, 2020
Google Public Storage Joseph Barrett
Michelle was very helpful to my needs. She was able to get me the correct size boxes needed and also recommended a roll of bubble wrap. She was very pleasant to work with and I would absolutely recommend her and this location for all storage needs.
September 15, 2020
Google Public Storage Tia Smith
Really appreciated the wonderful service I received from Michele today at the Tech Road Public Storage property. I had to find an appropriate box size, make a shipping deadline, ALL while handling a conference call. Michele must have seen it in my eyes, but basically worked with me as I "mouthed" her these needs, along with assisting to box/tape up, and total my costs in an efficient and expedient manner. Her professionalism allowed me to take the box and make my impending deadline. Very grateful for her candor and service!
August 29, 2020
Google Public Storage Christie De Leon
I had an incredibly positive experience with this storage facility. The staff members, including Mya, were helpful, organized, pleasant, and effective. The unit was clean and secure; the location is incredibly convenient. Highly recommend.
August 18, 2020
Google Public Storage Rebecca Allen
Michele gives great customer service and is so welcoming!
August 15, 2020
Google Public Storage Allen Webb Jr
The staff is very attentive and enthusiastic! I recommend this place to anyone that needs to store their furniture.
July 31, 2020
Google Public Storage Hassan Jallow
Michele was wonderful. Gave great customer service.
June 2, 2020
Google Public Storage Sudan Gordon
MICE INFESTATION! They knew for at least four months (there is a review that I see) and didn't disclose! My belongings were in storage for over a year and are ruined including my wife's wedding dress. BUYER BEWARE: There is one little liner in the insurance policy that says vermin damage is only covered for up to $250, NOT including $100 deductible. Scam.
May 25, 2020
Google Public Storage Kevin Montgomery
Michele is awesome had me done in and out
May 22, 2020
Google Public Storage KAREN OLSON
I have been using Public Storage for over 20 years and have had multiple units at this location for close to 10. I have recently learned that Michele Silva will be leaving this property soon and need to express my thanks to her and to this company for recognizing her skills, dedication and care of the customers. I have NEVER dealt with a manager I appreciate or respect more than Michele. I’m actually a little worried and hope the quality of care given will remain. I wish her all the best and successes, but felt I should let you know that I will miss working with her. If all of your locations had a Michele you would be more successful than you possibly imagine. I am Sad for me and happy for her. Karen Olson Beltsville, Maryland
April 15, 2020
Google Public Storage Forje Tedla
Michele Great customer service
March 17, 2020
Google Public Storage Lily Alvarado
awesome place, very clean and the staff are amazing. I was help by a woman named Michelle, she was very nice and knew what she was doing. I highly recommend this location to anyone looking to store their stuff.
March 17, 2020
Google Public Storage J A
Michelle gave more than 5 star service.thank you so much I recommend everyone to this very clean facility
March 5, 2020
Google Public Storage Whitney Green
Michele was so helpful and friendly refreshing in a crisis situation
February 28, 2020
Google Public Storage Cecilia Doe
We had a great experience with Quietin today.
February 27, 2020
Google Public Storage Patricia Lesane
Michele was quick fast and friendly.
February 14, 2020
Google Public Storage Cat Burgos
I had the best experience at this public storage with Michelle so informative and fast
February 14, 2020
Google Public Storage Toofly Guy
The property stays clean and I love the staff Renaye helped me and the process was fun and fast
February 7, 2020
Google Public Storage Alex Norris
I came in to make a payment and was so Happy to see Michele back. So professional and efficient!!
February 6, 2020
Google Public Storage Bruyere Mola
We had the perfect unit size all nice and neat . The staff paid attention to our wants and needs specially Michelle she listened and got us exactly what we wanted ... we will certainly use this facility in the future .
January 24, 2020
Google Public Storage Tarra Johnson
Getting a storage unit has never been so easy and pleasant! As much as I have moved, it’s always nice for things to be orderly and user friendly as well as have knowledgeable staff. Great job Michelle!! I will definitely refer you to anyone who I know is need of storage or moving supplies.
January 22, 2020
Google Public Storage Nisha Marley
Felicia at Public storage (Properity Dr Silver Spring) was very nice and helpful yesterday as I reserved and obtained my storage unit. She went above and beyond to assist me with my unit and I am very grateful for her accommodations. Her professionalism is very commendable.
January 6, 2020
Google Public Storage Cheick Kourouma
Great service felicia
January 6, 2020
Google Public Storage Vincent Dinh
Just rented with Amiya at this location she was awesome very helpful.
December 28, 2019
Google Public Storage Cynthia McLean
Mice
December 11, 2019
Google Public Storage Chaim Mendel
Both Felicia and Amiya really helped us out getting a storage unit. They were patient and took the time to answer my questions walk me thru the process. Much appreciated!
December 9, 2019
Google Public Storage James Norton
We've had our belongings at this storage facility for about 18 months. The staff has always been more than willing to help with any questions or concerns. Felicia at the front desk has been especially incredible! I recommend just going inside and talking to the front desk attendants if you have any storage needs. You won't be disappointed here.
December 7, 2019
Google Public Storage Charlie Williams
Excellent customer service
December 7, 2019
Google Public Storage PABLO ZUNIGA
Wonderful service from Felicia definitely recommend Public Storage
December 7, 2019
Google Public Storage Rene Alfaro45tj6solo 5de 4de te555
Good Service
December 6, 2019
Google Public Storage Jacinta Jones
My experience with Felicia was wonderful. She was very helpful and professional through the whole process. A really nice person
December 4, 2019
Google Public Storage Seven Jackson
Felicia is amazing 🤩
December 4, 2019
Google Public Storage Ciaa Jackson (Ciaa)
Felicia is the best
November 15, 2019
Google Public Storage DB Win
Great customer service! Thank you, Shynesia, Kassie, & Brad.
November 15, 2019
Google Public Storage Nan Shellabarger
Shynesia was efficient and pleasant. Thanks.
November 15, 2019
Google Public Storage Paola Maradiaga
Ms. Shynesia was Very nice and very helpful with my payment of my storage units. I would like to work with her again.
November 10, 2019
Google Public Storage Jewel Cook
Shynesia is a great manager. Public storage is wonderful, great prices,very clean place and great customer service.
November 5, 2019
Google Public Storage Hillegonda Hartley
reserved online and went in for the final paperwork. was helped by Mya who was fantastic and very helpfull showing us around and getting the final stuff done. super location with elevators and carts you can use.
November 4, 2019
Google Public Storage Kevin levi
Brad provided great service Amiya was great too
October 20, 2019
Google Public Storage Jimmy Kilosh
October 8, 2019
Google Public Storage No Name
Shynesia is amazing!!!!! Just an overall excellent and pleasant person to be around, God bless her!!
October 7, 2019
Google Public Storage Aseged Desta
Just rented at this location was helped by Amiya who was very helpful and patient with me answered all of my questions. Great Customer Service
October 5, 2019
Google Public Storage Dustin Golden
Shynesia is great
October 1, 2019
Google Public Storage Key Jeong
Great place to rent. Thx michele
September 21, 2019
Google Public Storage Jewel Young
Michele is the best ever, I had the greatest experience at this facility.
September 16, 2019
Google Public Storage javier garcia
Shynesia was great. Units very clean and affordable will definitely come back for my future needs
September 16, 2019
Google Public Storage Lisa Krussman
A wonderful place to store your possessions. Michele, Shynesia, and Amiya are so friendly and helpful. Never a problem!!
September 6, 2019
Google Public Storage Jeanae Jackson
Michelle is great! Everytime I come in she has a smile and a great personality. Always helping customers out
September 2, 2019
Google Public Storage Gary Shorts
Kassie was helpful. The storage space that I needed wasn’t a good fit, but she took time to locate a unit that was perfect. The location is huge plenty of room to mover around. Staff was awesome!
August 19, 2019
Google Public Storage James Marshall
Very easy. Very nice customer service from Cassie &kaylin
August 17, 2019
Google Public Storage Andrea Timashenka
August 4, 2019
Google Public Storage jessica proctor
Shynesia was awesome! Smooth, easy processing and very helpful. Thank you so much!
August 2, 2019
Google Public Storage Shannon M
Great customer service! Kaylin was very helpful, kind, and knowledgeable
August 1, 2019
Google Public Storage Jay Lopez
Michele was great and very helpful
July 21, 2019
Google Public Storage your my favorite Blacksmith
Thank You Shynesia, for you providing me with great customer service the best I've had in a while, it is a very clean property as well A+
July 21, 2019
Google Public Storage David
Awesome custom service Shynesia.
July 17, 2019
Google Public Storage Go Glow
July 16, 2019
Public Storage Juan Marshall
Does this storage facility allow cars to be stored?
July 9, 2019
Google Public Storage Rhonda Stewart
The staff at this location was very pleasant and patient. I never had to do this before and they walked the through the whole process with such patience and gratitude. The site was very clean and it didn't have a smell at all. Will definitely use them again if I needed to. Thanks,, Rhonda Stewart
July 9, 2019
Google Public Storage Tanisha Demessa
This is a great location to come to. Working with Renaye made the whole process easy. I’m happy they have people like her there to assist when things feel like it is falling apart. Thank you again you saved the day!
June 14, 2019
Google Public Storage Billy Ketelhut
Michele gave excellent service
June 14, 2019
Google Public Storage Lyonel Jose
Service was great! Michele was nice!
June 14, 2019
Google Public Storage Kierra Shavone
Michele was absoultely refreshing and fun to work with. I will be returning
June 11, 2019
Google Public Storage JOhn Smith
Michele and Renaye gave great info today and I apprieciate It! I will continue to rent with public storage
June 1, 2019
Google Public Storage Edilio Gonzalez
My stay was great!
May 22, 2019
Google Public Storage Moses Ndugwa
I have a great experience, my questions were answered, I was told about all the promotions. Great staff and also friendly..thanks again for your great Service..
May 15, 2019
Google Public Storage Aaliyah Whitley
I had the best customer service with MS. Shynesia she really helped and I got to pick the bulwark storage as well as made sure I knew where it was
May 6, 2019
Google Public Storage Kevin Ward
Shynesia and all the other staff here are amazing! Knowledgeable, helpful, courteous, could not have asked for more.
May 6, 2019
Google Public Storage Distinct Appointments
Michele has been running this location for years and It is always clean and she is always smiling. I come in and look for her and she always knows what to do
May 6, 2019
Google Public Storage Nicole Jones
Michele was an amazing part of my day. She made my move in last month easy and stress free. Thank you!
May 5, 2019
Google Public Storage Rabia Haq
The place is cleaner and well organized. On my visit I dealt with manager Shynesia and she was great. Provided all the help I needed, I will definitely recommend this place.
May 2, 2019
Google Public Storage Hamdi Alami
Shyness is wonderful
April 27, 2019
Google Public Storage Robert Schachat
Michele is excellent!
April 25, 2019
Google Public Storage Lisa Smith
Michele and Shynesia are the best. They have been so helpful. I appreciate their customer service. It is awesome. I would recommend this public Storage to anyone who needs some extra space.
April 18, 2019
Google Public Storage Andrea Grant
Michele and Shynesia are very helpful and I love it here
April 13, 2019
Google Public Storage Dominic Clarke
Shynesia gave great customer service!!! She made sure i knew i was getting the right size unit before selecting one.
April 12, 2019
Google Public Storage Infinitely Superior Greatness
April 12, 2019
Google Public Storage MKisseven Rich
Michele & Shynesia had excellent customer service & helped me resolve my issue immediately
April 2, 2019
Google Public Storage Official Julio EmZ
Michele is excellent. Enjoyed my stay.
March 26, 2019
Google Public Storage Carlos Jackson
Shynesia is amazing! This place is great!
March 8, 2019
Google Public Storage Angel Jones
Great place. Shynesia was awesome and professional.
March 6, 2019
Google Public Storage aurelien duclos
Michele is great and keeps this place clean and in order at all Times
March 4, 2019
Google Public Storage Kaylin Adamson
Property is always clean. Staff is always so nice and helpful. I will always come back for any of my storage needs!
March 4, 2019
Google Public Storage Amberlyn
I had a great experience here, and I am totally thankful for it. The place itself is clean, organized, and pleasant. Ms. Shynesia was excellent. She assisted me and my family with everything, and all the information we needed. She was patient, graceful, helpful, and knowledgeable. She made us feel welcomed, and I really appreciated that. Also the manager at the time was helpful as well. I cannot remember her name unfortunately, but she was dark skinned with glasses, also very friendly, and helpful. These two women were excellent. I recommend this storage facility to others because there are good people who work here. Thank you again Ladies! :)
March 1, 2019
Google Public Storage Jose Zavala
Kekeli & Michele were amazing! They were super helpful and accomodating! We were in and out in just a few minutes! They gave us a great rate and even helped us get a discount! Whenever we need storage we always come back here!
February 23, 2019
Google Public Storage Mike Driskell
While at this location I was really impressed with the help I was given. Kaylin patiently guided me thru the the endless maze of storage units. Thank You,Kaylin!!
February 18, 2019
Google Public Storage Kayodi Bennett
February 15, 2019
Google Public Storage Shei Frazier
The property here is always so clean and the customer service is great. I dealt with Kaylin during during my transaction and she was very nice
February 8, 2019
Google Public Storage Serge Bellegarde
Very clean place. Great service. Shynesia was super helpful in making all the arrangements.
February 1, 2019
Google Public Storage Martin S
Michelle's pleasant service in both assisting me and giving me information was extremely satisfying. Thank you Michelle
January 16, 2019
Google Public Storage DANIEL MCGARRIGLE
January 15, 2019
Google Public Storage Kad Dak
Will not use them again. I felt robbed with their six month rent increase. Staff not around when you show up 35% of the time.
January 5, 2019
Google Public Storage Amy Rothenberger
Awesome check-in and service!
January 4, 2019
Google Public Storage ESOBUD R
Michelle is always helping us when needed!
December 19, 2018
Google Public Storage Ivan Caballero
convenient
December 14, 2018
Google Public Storage Diaraye Diallo
Michelle was great and professional.
November 30, 2018
Google Public Storage Susan Ebiasah
Michele is so helpful I appreciate her so.
November 19, 2018
Google Public Storage Natalie Redding
Great customer service!
November 8, 2018
Google Public Storage Oluchi Okidegbe Taylor
Great service
October 29, 2018
Google Public Storage kalina35
I live in NC, im up here visiting some family. I came into the office to pay my bill and it was so easy especially with me being out of state. Great customer service
October 17, 2018
Google Public Storage Cecilia Ashmeade
Michele is so helpful and caring. She excels at customer service and her Property is always clean. Thank you Michele
September 25, 2018
Google Public Storage Edwin Depra
Michele is a good manager. This place is nice secure and safe. The staff is very courteous
September 17, 2018
Google Public Storage Christina W.
Service was outstanding. Very friendly and willing to answer all our questions. Clean, secure facility.
September 13, 2018
Google Public Storage Dr. Brumskine's Office
We used this location to store some old medical equipment taking up space in the office, and the service we were meet was unparalleled to any other storage facility we've used in the past. Nolan and Michelle were both very helpful when it came to coordinating movers and proper storage techniques; they both are excellent employees and dedicated to what they do.
September 13, 2018
Google Public Storage charlotte nana
This place is always super clean. Nolan and Michele I know personally from being here over the past couple of months. I have never experience more kind and gentle service then being at public storage. It’s made me happy to be apart of the Public Storage family
August 24, 2018
Google Public Storage Musu Waritay
I have been a tenant for six years and I love it here. Michele is always attentive and helpful. I recommend this place to a lot of my friends
August 15, 2018
Google Public Storage Tony Cruz
Michele and Kaylin serve me well with professionalism and courtesy. Keep up the good job
August 4, 2018
Google Public Storage Angel Soares
I came to public storage for my first time and Michele was so helpful. She had at least 3 other customers and still provided 5 star service. She was not stressed even though the situations seemed demanding, she kept a smile on her face and remained pleasant. It was amazing to watch. So much so I came back just to thank her for her help.
August 1, 2018
Google Public Storage Abdallah A
Rude receptionist, very rude
July 22, 2018
Google Public Storage Dr G
Michelle & Staff are very professional and easy to work with. It's been a pleasure doing business thus far. Dr. G
July 20, 2018
Google Public Storage Kofi Anokwa
Michele and Nolan are assests to this company. The place is clean and they are a pleasure to be around
July 19, 2018
Google Public Storage Shaterra Briddell
Michelle goes above and beyond Everytime I need her. I recommend this place to anyone looking for storage
July 17, 2018
Google Public Storage victoria blamo
Michele gives good customer service everyone I come. I recommended this place to my friends. She is professional and friendly
June 22, 2018
Public Storage Vitalis Tiamo
what are your storage prices
June 15, 2018
Google Public Storage Lora Elinoff
June 14, 2018
Google Public Storage Stan Barnes
I am repeat customer and I love how they always work with me. Michele is so honest
June 14, 2018
Google Public Storage Roger Morris
Michele is very helpful and auctions are fun she is a pleasure to be around
May 17, 2018
Google Public Storage Pa Mendy
My rental with Michele was fast and informative. The price was great as well.
May 17, 2018
Google Public Storage Rachel Bowers
Can't Believe How seamless the process was, Thank you to Nolan and Michelle for helping me with all my problems.
May 3, 2018
Google Public Storage Depro
michele is a excellent problem solver. and noland made my rental great.. no stress
April 23, 2018
Google Public Storage Alec Lewin
I was extremely irate when I came here, due to some personal reasons I needed a storage immediately. After talking to Nolan and Ahmani, I felt immensely better. Your staff here is like no other.
April 5, 2018
Google Public Storage damon plater
Michele excellent service helped so much a pleasure to meet and a good employee needs a bonus made my day.
April 4, 2018
Google Public Storage Lynnette Stauffer
Michele at this store was absolutely outstanding. Always helpful, remembering us every time we came in, always giving us options ... she is outstanding!!
March 17, 2018
Google Public Storage Gladys Darbouze
I had a great experience at the public Storage located in Prosperity Drive, Silver Spring, MD. Working with Ms. Michele made it so easy for my for this is the first time I am renting a storage unit. She has the same drive from the last time we’ve met. It was a few I months ago. I asked her a few questions regarding renting a unit. She told me everything that I needed to know, gave me a brochure and told me to come back when I am ready. I came back this week to rent a unit and I can tell you that Ms. Michele hasn’t changed a bit. Her enthusiasm and the level of respect she showed to myself and other customers who were there said a lot about her. To conclude I want to say today I experienced Customer Service with Excellence! Thank you Michele continue to be YOU!
March 13, 2018
Google Public Storage Latu Waritay
Michele is the best employee so helpful
March 7, 2018
Google Public Storage Peter Ayeah
Ahmani gave excellent customer service. Ask for her when you're ready to make your move!
February 19, 2018
Google Public Storage Kaeli TenEyck
Soon as I walked in I was greeted by Ahmani and her cheerfulness. I was able to pay my bill and be on my way in no time.
February 19, 2018
Google Public Storage AJ Bailey
I just want to thank Ahmani for brightening my day. Very polite, very professional.
February 14, 2018
Google Public Storage Jessie Valverde
michele were absoultly AWESOME
February 10, 2018
Google Public Storage Man Son
Michele is so nice and professional
February 3, 2018
Google Public Storage Taib Akiremi
Michele is very honest and I appreciate that.
January 28, 2018
Google Public Storage Cornelia Stronge
Clean facility. The employee Marcus was VERY helpful, Courteous and patient. He explaining everything in detail.
January 18, 2018
Google Public Storage Hype King
Michele is so professional but fun to deal with. She is a great person to have here. Her smile makes my day
January 16, 2018
Google Public Storage Humble Young
Michele is so helpful everytime I come in. Thank you Michele
January 10, 2018
Google Public Storage Shelia Parker
Michele and Armani are great every time I come in
December 9, 2017
Google Public Storage 666 ive mcFallen
Ahmani and Michele were AWESOME! They both answered every question that I had and made the whole experience easy and fun. They gave excellent 5 star customer service and deserve a raise!!!
December 8, 2017
Google Public Storage Towanda Wallace
My customer service rep, Marcus, was a delight. Very informative and ready to serve, giving me his full attention. Customer service is ALWAYS a value to me!
December 8, 2017
Google Public Storage leaf massager
staff always nice and does help,the lady name Michele very friendly. Prices kinda high...
November 13, 2017
Google Public Storage Samfl98
Ahmani's personality is so bright and happy. She makes it fun every time I come in and the whole staff is great!!!!
November 7, 2017
Google Public Storage Carlos Navarro
November 6, 2017
Google Public Storage Edward Donohue
The friendliness and knowledge and great customer realations, the willingness to answer whatever dumb questions I have. Micheles smile is great
November 6, 2017
Google Public Storage Temmie holly
Everytime I come in I receive the best service. Michele and Ahmani are so fun and helpful
October 26, 2017
Google Public Storage Siera Sims
Ahmani and Carlos are the Best!!! Great customer service!
October 4, 2017
Google Public Storage Porchia Sconiers
I have been here for years and Michele is the most receptive manager that has been here she is helpful and her customer service is superior
October 3, 2017
Google Public Storage Kwasi Owusu
michele is so helpful. from the rental to paynent ifo she is great
September 26, 2017
Google Public Storage Virgo Phatz
I recommend this location to anyone looking to store. Michele is absolutely the best Ibwont go anywhere else
September 18, 2017
Google Public Storage jon ramey
Ahmani was very helpful affluent and quickly ascertained every need of mines assertively , I would like to thank her and the staff of public storage.
September 14, 2017
Google Public Storage michael rigolo
Michele and ahmani see so helpful and fun. I will always come back here
August 29, 2017
Google Public Storage Vivian Ijeoma
Michele was so helpful. This was my first time renting and she was so helpful
August 16, 2017
Google Public Storage Sandra Summerville
Michelle was so helpful when we came in she is a asset to this company
August 10, 2017
Google Public Storage Nakeisha Thompson
Michelle is fantastic! She should get a raise! She's on top of her game and so helpful. She's helped me in so many ways, way more than I could have ever imagined.
July 14, 2017
Google Public Storage Sahar
Ben Morrison- The district manager of this facility is unreasonable. He is not a person I would ever want to work with again. I have no issues with the actual facility but solely because of this man I want to leave this establishment ASAP
July 13, 2017
Google Public Storage Avi Perez
Ahmani gave wonderful customer service. I would love to move all my units to prosperity Dr.
July 5, 2017
Google Public Storage rose fualem
Michele is helpful I love storing here because of here
July 1, 2017
Google Public Storage ummy sakapala
Michelle very helpful everytime
June 25, 2017
Google Public Storage Carolina Reedy
The staff is always helpful and friendly. The storage units always have proper lighting and it's always kept clean.
June 14, 2017
Google Public Storage Charles Cofie
Michele was very helpful. She is a very special lady. I will recommend anyone to this facility
June 12, 2017
Google Public Storage Maurice Harper
Michele was a great manager and is personable... she provided great service and got me the storage space I needed at a great price. I HIGHLY recommend this facility plus it's spacious for big trucks and trailers when moving heavy items.
May 12, 2017
Google Public Storage shilene jacques
Michele and Carlos are very pleasant to deal with. I recommend this storage facility to everyone
May 12, 2017
Google Public Storage Kelly Vinson
Love coming every month for Auctions Michele is very professional and fun to deal with
May 1, 2017
Google Public Storage tony faulkner
Michelle and Carlos are great Every time I come in. So friendly service ever
April 10, 2017
Google Public Storage John M.
Michele is so helpful I been here a long time and she is a great manager I would refer anyone here ask for Michele
April 9, 2017
Google Public Storage Mya Allen
I had the best experience with Michele at Public Storage. I am looking to rest a storage unit in the next couple of months. She was knowledgeable about the questions I had. I will definitely be back.
April 9, 2017
Google Public Storage Kelly Grimes
Went to see about renting a storage space and received the best customer service. Michele was very knowledgeable and courteous! The property was very well maintained and secure. Overall great experience and I will definitely be storing here.
April 9, 2017
Google Public Storage Bruyere Mola
My experience with Michelle and Carlos was very fun, professional. They made me smile and feel very relaxed about the whole storage thing. Where we I be without them Helping me along the way.
April 8, 2017
Google Public Storage Bruce Mobley
Buyer Beware of Onsite Management My transaction started bad and ended worst. I made an online reservation and when I went in to  rent a unit Michele Silva who is the manager was on site. I wanted to look at two different sized units. Michele said she can show me one that's the nearest to the office because she didn't want waste her time walking all over the property showing me units that all look the same.  I insisted on seeing the second unit and she huffed and puffed and grudgingly showed me the second with major attitude ...First Red Flag...Than once I made my choice of unit she immediately started selling me her highly marked up $25 lock, I let her know I had my own and would need hers, she again she huffed and puffed showed major attitude...second red flag... Finally Michele tells me at the end of the  sale that I have to purchase mandatory renters insurance. The insurance ranges from $11-$50 a month this is in addition to the cost of your monthly rental fee.  The insurance is not mandatory you can simply opt out or chose to use your homeowner's insurance, renters insurance, or business insurance if you feel the need for additional coverage. But when I asked Michelle about these options  she told me it was a the in house insurance was a requirement and I needed quickly make choice on coverage because she had another customer coming in a few minutes. When I simply let her know that the customer in front of you should be your main priority and that is not good customer service she let me know I was wasting her and could leave and come back later once I made a choice. I'm just glad she showed me her level of unprofessionalism before I signed on the dotted line. The entire transaction was full of pushy sales and slanted advertisement, and half truths.  Michele may just have been having a bad day, or dealing with corporate pressure to sell at all cost, but  in a highly competitive market being decent, treating everyone you encounter with respect, and having customer good customer service should still be priority.
April 7, 2017
Google Public Storage S Mayo
Michele & Carlos, gave me excellent customer service, Michele always is kind, Courteous & Very professional. I will recommend Public Storage Prosperity Drive to All of my friends & family!!!
March 31, 2017
Google Public Storage Kel Ryan
Good customer service, but the property value cost a lot so they constantly jack up the rates.
March 9, 2017
Google Public Storage Balkisu Nasuru
michele and Bengallo are very good. they make things easy
March 9, 2017
Google Public Storage Jihad Antar
Michele is very helpful everytime I come in. Good people
March 9, 2017
Google Public Storage Terry Jeffero
I'm a regular auctioneer and every month Michele and Ben show professionalism and courtesy!
March 3, 2017
Google Public Storage D Whyte
Tamia Scott has the worst customer service there is.. She is very disrespectful and damaging for any business. It's very unimaginable that a company allow such person to represents them.
February 8, 2017
Google Public Storage Federick Vanderpuije
Michelle is very nice every time I come. she knows what she is doing!!!!!c
February 8, 2017
Google Public Storage William Offutt
Michelle. Did an unbelievable job getting me in and out of my unit. Yea. Michelle
January 18, 2017
Google Public Storage jeff cloud
Thus is my second time renting and Michele is so helpful all the time
January 11, 2017
Google Public Storage Amina Phillips
Carlos provided great customer service
December 29, 2016
Google Public Storage Princess Igwebuike
Public Storage has helped me through a lot especially Michelle I'm reading the reviews and as you can see she is very helpful if you have any questions go directly to her
December 16, 2016
Google Public Storage ruth pierrelus
Michele was was amazing and amazing service
December 12, 2016
Google Public Storage Elma-Lorraine Diggs
Michele helped me with boxes and she has great customer service
November 8, 2016
Google Public Storage Jonell Malone
Stored a relativistic and didn't have a problem!
November 7, 2016
Google Public Storage Anthony McFadden
Quick, easy, clean space
November 7, 2016
Google Public Storage Annmarie Richards
This is the 3rd time I have use this location. I never had a problem. On 10/27/16 was my rental date, Michele was very friendly and great. Her customer service was excellent, so I give 5 star what make it even greater she call to check to see how it was going. I went back on 11/3 or 11/4 to pay my bill . Michele and Carlos were assume.
October 8, 2016
Google Public Storage Mewdi Getch
Michele was very fast and friendly
October 7, 2016
Google Public Storage Brock Global
Michelle! thoughtful, helpful, reliable, AND so pleasant to deal with. Thanks.
September 12, 2016
Google Public Storage Yvette Bash
I am a long time customer at this location and am very pleased with how Michelle runs the facility everytime I come she greets me with the warmest smile make me understand all the processes
September 7, 2016
Google Public Storage ELI M
Michele is very great and helpful
September 6, 2016
Google Public Storage Ernesto Monte Mbe
Michele has been doing a great job in this Location and I'll definitely come back and send others to always go there
August 27, 2016
Google Public Storage Wil Kent
Michele and the staff are awesome! They made the process very easy and are very informative. Great service!
July 20, 2016
Google Public Storage Torrell Mola
I just wanted to leave a quick review about this storage company. I have had the pleasure of speaking with Michelle & Carlos who by the way were very helpful & very professional with helping me get my mother situated for her move with packing supplies, right down to the boxes & bubble wrap. I would so use this company 12 times over again. What a wonderful working team.
July 3, 2016
Google Public Storage Alexandra Thomas
Thank you so much for the ease of a lock cut Michele!!! Excellent customer service
June 11, 2016
Google Public Storage Jl Makle
Michele gave friendly and speedy service.
June 11, 2016
Google Public Storage marsha frazier
Michele and Durell were very friendly when I came to buy boxes, excellent customer service.
May 13, 2016
Google Public Storage S.B McCoy
Manny and Michelle were simply outstanding. Extremely professional and provided great customer service
May 5, 2016
Google Public Storage Angella Campbell
Michele was very a helpful
May 5, 2016
Google Public Storage Kevin Jenkins
Michelle gave excellent customer service. She Answered all my questions and made my rental process understandable
April 7, 2016
Google Public Storage curtis Brenson
I came in to purchase moving boxes to move my townhouse that has 4 bedrooms... I was lost and Michele was so helpful. She gave me all my options and took the stress out of the process
March 7, 2016
Google Public Storage Yema Thomas
Durell was just so polite from the time I entered the store till I left next to his business partner aswell...I can't wait to start out bringing in my things in such a clean enviroment
March 7, 2016
Google Public Storage Alan Albert
Carlos was very helpful, explained how the facility worked and offered the use of handcarts. Facility was clean and well lit.
March 6, 2016
Google Public Storage Potbelly Samurai
Durrell and Carlos were extremely helpful, plus they made me laugh! That's what I call good customer service!
March 5, 2016
Google Public Storage Shay T-El
These folks were amazing! Incredible service, super friendly, made getting storage unit fun. :)
March 4, 2016
Google Public Storage Ivy Bean
Michele and Damion are Fabulous at their great with exceptional client service. I would recommend this location to family and friends. Thank you.
February 20, 2016
Google Public Storage Evelyn Odonkor
DAMION WAS AN EXCEPTIONALLY GREAT EMPLOYEE. PS HAS HIM AND FOUND A GOOD ONE. HE IS PROFESSIONALLY FRIENDLY, EXPLAINED EVERYTHING CLEARLY TO MY UNDERSTANDING WITHOUT TAKING MUCH OF MY TIME. HE IS IN ALL A GREAT EMPLOYEE. FROM A SCALE OF 1 TO 5, HE IS 5.5.
February 18, 2016
Google Public Storage Haja Chisanga
Service was extremely helpful. Damion was great and very easy to work with. Excellent and clean condition Haja Kamara Chisanga
February 7, 2016
Google Public Storage Ebbie
I've had the best experience here! Every person I encountered had great customer service and personable skills. They were all patient, explained everything in out in detail - leaving no questions to ask, and called to follow up with me the next month. Unfortunately I've forgotten the names of the 2 associates who helped me the most, possibly Carlos and Mark, but either way I recommend this store.
January 29, 2016
Google Public Storage Darius Bryant
Michelle was very helpful at my visit to Public Storage. Everything's ent smoothly and I highly recommend that you use this Public Storage facility
January 19, 2016
Google Public Storage Martha Carvajal
Carlos did an excelent job
January 8, 2016
Google Public Storage Francis . A Perprem
The sales associate was really helpful.
December 25, 2015
Google Public Storage Sasha Esh
Fast easy service . Learaine the lady who help me was very helpful and made everything go smoothy. Will use again.
December 23, 2015
Google Public Storage craigg adams
Was provided great customer service by the staff there!!
December 1, 2015
Google Public Storage Brian Harms
Manny is a great guy. Staff is excellent. Storage units are clean and new.
November 7, 2015
Google Public Storage Syrille Bang
I had an wonderful experience at that location. Manny, the gentleman who helped me, provided me with excellent customer service. I recommend everyone who wants a storage unit to go there and see him, they won't be disappointed. Keep up the good work!
November 4, 2015
Google Public Storage Lorenzo shields
I was in and out thanks to the rep Manny.
November 3, 2015
Google Public Storage Nicole Davis
I am providing this review because of the inadequate and unprofessional service provided to me by two employees at the Prosperity, Silver Spring Public Storage store. I was provided the worst service possible. These two employees were very disrespectful and represented this store in a very unprofessional manner. The two individuals were Mohammad & Manny. They were extremely rude and disrespectful.. As I entered the store I was not greeted as a customer. They did not try to assist me in my dilemma of trying to get a storage facility. With the terrible serve provided by the both of them I stated that I would contact their manager. These two individuals had no self-respect for their positions. They advised me to go ahead and contact their manager as they said "we do not care." In fact, they thought it was funny and started to laugh. I was in shock and amazed that a facility such as Public Storage would hire individuals such as these two to represent their product. I tried to contact Benjamin, the District Manager, but to no avail. As of this date, I have not received any feedback from anyone at this facility. I would never recommend this facility to any of my friends and/or associates. Also, I would suggest that Management conduct a thorough review of these two individuals who are managing this facility. The customer service provided was the worst ever.
November 2, 2015
Google Public Storage Michael White
Manny did a great job very attentive
October 26, 2015
Google Public Storage LadyAries H
Cost could be better. The staff a very helpful they always look out for me. Could use a dumpster for tenants to use. Miss seeing Dana and Manny at this facility.
August 8, 2015
Google Public Storage Cecilia Sosa Leger
Durell and Andre were extremely helpful. They asked about my needs and made sure I was completely satisfied, including doing some extra work to prepare the exact unit I desired. They were also pleasant and friendly!
August 7, 2015
Google Public Storage Margaret Flaherty
Devon was very friendly and helpful. Way to go Devon!
August 5, 2015
Google Public Storage Arlindo J. Dos Santos
I had a great experience with the people at this storage facility. Devon, Andre, and Ben were very helpful in answering my questions and displayed a very high level of courtesy. Keep up the good work!
July 10, 2015
Google Public Storage Charles Mayes
Manny is the man. Awesome and speedy customer service.
July 8, 2015
Google Public Storage Jessica L
Andre was a big help and customer service was great!!
June 30, 2015
Google Public Storage Arlene Wright
Dana was very professional and I was happy with the service
June 26, 2015
Google Public Storage Wesley Bridges
Dana was very helpful today. She took time to explain all aspects of the facility and answered all of my questions. Working with her made the decision to select Public Storage much easier! Handing me the lock to the unit while we were discussing possibilities was a nice touch (tactic)! It worked!! LOL
June 26, 2015
Google Public Storage Mel B
I've had 2 storage units at this facility for the past several years and it's been perfect. The facility is always clean, no trash inside or outside the building. Since I lived out of state, the staff has always been helpful and courteous wether I've called or stopped in. Dana and Candis where very helpful over the past two months as I was moving out to a permanent home for my belongings. I recommend this property.
June 25, 2015
Google Public Storage Guy Larco
The storage center is very clean. Saida and Anton were very helpful. Good storage place.
June 19, 2015
Google Public Storage Kaleb Girma
Rented a storage unit about a month ago and so far my experience is good. Saida was very informative and helpful. She definitely knows her stuff and convinced me to give it a try. But beware the $1 for a month is a little mis-leading as it comes up to about $40 with all the fees and taxes added but still worth it.
June 11, 2015
Google Public Storage Emmanuel Ache
Saida was a great help in helping me understand what I needed and also, all through the process of my storage rental with the Public Storage. I give you my highest recommendation. Thank you
June 10, 2015
Google Public Storage Val Egbarin
Dana helped with a painless process of getting a storage space she was so patient and took her time to explain many different options to me ,Dana is an awesome lady I really enjoyed working with her. Her customer service is fantastic.
June 4, 2015
Google Public Storage Marice Bernini Pereira
Customer service was excellent. Staff was very friendly, professional, and helpful.
May 21, 2015
Google Public Storage Lorraine Jonson
I've been a customer of Public Storage since 2008 and like this location much better than others in the area. I have found that Dana is knowledgeable and very helpful when questions arise.
May 21, 2015
Google Public Storage Margaret Munoz
I spoke with Dana. She was very helpful and provided great customer service She was very friendly and professional. I would recommend Public Storage to my friends
May 15, 2015
Google Public Storage Temitope Aremu
Dana was very nice to me, good job by her. I couldnt get my unit in time, she did helped out
May 14, 2015
Google Public Storage Stephanie Graf
I have to hand it to this location of Public Storage. I know the names of the people who work there, and they know my name. They have valued my patronage, and in turn, I value their customer service. I am a retired military member and I have traveled and stored my memories and household items around the world. I have never felt that my possessions were safer. Big Kudos to Dana and the Prosperity Crew!
April 26, 2015
Google Public Storage Lewis Beasley
My experience with the public storage Prosperity Lane was excellent the crew was very helpful to show me your how to access my unit. Devon & Zeni provided exceptional customer service. I strongly recommend this location for any who needs storage.
April 9, 2015
Google Public Storage Kalacey HouseOfDash
Devon helped me as soon as I walked in. The whole staff was extremely courteous even tho I came in moments before they closed. I was in and out in under 15 minutes.
April 8, 2015
Google Public Storage Alaniss Fuentes
I am very happy with the excellent service I received in public storage prosperity Dr! A special thanks to Dana! She was wonderful extremely nice end explained everything that I needed to know! And also I would like to take the opportunity to thank the girl in charge of public storage on Briggs Chaney! She's a doll so nice!
April 7, 2015
Google Public Storage Kipre Tagbo
Dana helped me with my payment to get stuff out of auction and even called that property for me. Extremely happy with her customer service
March 4, 2015
Google Public Storage Kevin Brown
Zeni was absolutely awesome at her Customer Service skills....She knew her job well. A true asset to her branch.☺
March 2, 2015
Google Public Storage Ruth Brodsky
Dana and Julz were very helpful today. Dana took time to explain about payment information. Ever time we have come in for information, everyone has been helpful. The storage unit has been easy to access and the facility is kept up nicely.
March 2, 2015
Google Public Storage Diwani Jones
jewel s an Dana gives awesome customer service they deserve a raise an a vacation
February 24, 2015
Google Public Storage Jonathan Williams
Zeni did an awesome job. Enthusiastic and pleasant and thorough!
February 11, 2015
Google Public Storage Nakita Catchings
manny helped us out with the perfect storage unit and gave great customer service.
February 7, 2015
Google Public Storage Nina Singh
Awesome place! Worked with me in helping manage the unit!!!!!
January 31, 2015
Google Public Storage Davenche Kearney
I am extremely satisfied with the service provided by Manny he took the time to fully explain the contract, He also took the time to make sure I got the right size storage unit.
January 28, 2015
Google Public Storage Evan Jones
The staff was extremely helpful, took their time assisting us, and walked us through a number of units so we could get a good idea for the unit best suited for our needs. Not only did they willingly answer questions, but they also advised us without ulterior motives. We were extremely pleased with our experience.
January 17, 2015
Google Public Storage Souleymane SOW
Dana helped me she was great and patient with me and Manny was was very helpful explaining the whole process
January 16, 2015
Google Public Storage Tameka c
Manny and Dana had the accuracy, thoroughness, productivity and attainment.both Manny and Dana teamwork was profit orientation of great leadership accssibility,resonsiveness collaboration and delegating really made me feel self with my iteams at the public storage.there attitude and deication , loyalty, reliability and flexbility show me what when who why and how thing get done impressed me
January 13, 2015
Google Public Storage PIERRE-Richard Balthazar
Dana helped me. happy with the service .
January 5, 2015
Google Public Storage Jay Blanco
Jules and the onsite staff were great. They provided a tour of the facility, answered every one of my many questions, and took the time to make sure I completely understood the contract I was signing. In addition, Dana (the facility manager) gave me a follow-up call the next day to make sure all my questions were answered and that I was happy with the service provided. Since signing the contract, the service provided by the staff continues to be great.
December 20, 2014
Google Public Storage Jennifer Carter-Williams
wonderful. Manny was very helpful.
December 6, 2014
Google Public Storage Lorraine Lee-Stepney
I can't say enough about the excellent service that I received at this Public Storage location! Manny was great - he set me up with my storage unit in record time. He was so efficient and courteous. I later received a follow-up call from Dana - who was equally great. She took the time to make certain that I was happy with my unit. This is a wonderful facility with wonderful employees and I would encourage anyone if you want to have a great experience go to the Public Storage on Prosperity Drive - they are incredible! Top notch service!!!
December 4, 2014
Google Public Storage Paul Jordan
Manny is great at what he does. Manny is extremely knowledgeable and friendly.
November 26, 2014
Google Public Storage Eric Walker
Joyce and Dayna were a huge help and readily available to assist me. I definitely recommend this location. Great customer service!
November 21, 2014
Google Public Storage Sandra Tay-Kwamya
I was greeted by Joyce soon as I entered the premises. She took her time to explain all that I needed to know and then showed me various units. She was very pleasant and courteous.
November 11, 2014
Google Public Storage Paula Molloy
Very courteous
November 3, 2014
Google Public Storage Consuelo Saulo
I have been customer for long period of time now I am in maryland. Your staff here is very helpful esp miss joy store in prosperity drive & very courteous indeed .Thank you so much for all great services.
October 22, 2014
Google Public Storage Marga Bergman
I have used many times storages in many cities, but experience I have with the Prosperity Rd Public Storasge is the best. Joyce was fast, proffesional, knowlgeble and extrimly nice. incredible! Storage building itself is clean and secure.
October 13, 2014
Google Public Storage Andrew Harrison
When I walked in the public storage I thought that my experience was going to be long and drawn out. The property manager was courteous and had everything she needed in order. The property was clean, well lit, and I felt that my belongings were safe. I will definitely refer my friends to public storage in the future.
September 26, 2014
Google Public Storage Shaun Saunders
Gloria was very helpful & thank u for her services
September 17, 2014
Google Public Storage ElkWhistle
Today was one of the best ever experiences for me dealing with Public Storage's superb customer service and professionalism of the staff member who assisted me today with efficiently responding to all of my questions and overcoming some of the special issues concerning my needs for storage. It was therapeutic and professional bravo to all Public Storage Staff at Prosperity Drive.
August 30, 2014
Google Public Storage Phyllis Jacob
My family and I had a great experience. Chris helped with all the paper work and showed us the unit and made useful suggestions for storage and packing. He was very nice and had a very nice personality. I was very happy with my experience at Public Storage.
August 27, 2014
Google Public Storage Sara Mayes
I work in sales and just had to share that Chris was incredibly helpful and informative! Couldn't be happier with my experience. Quality employee you have working for you.
August 5, 2014
Google Public Storage Bill Mentzer
Unfortunately we didn't qualify for the 1$ deal. But they've been great. Helpful, patient and available when I need them.
July 28, 2014
Google Public Storage Niki Lazenby
Stephen and Ozzy helped us get our storage unit prepared for a very easy move in. The entire building is very clean. It was very convenient moving everything in with the readily available flat bed dollys and large freight elevators.
July 5, 2014
Google Public Storage Elaine Nelson Thurston
The staff(Gloria and Shanella) was very helpful and informative. The storage unit is clean. No signs of rodent infestation and the building's climate is nicely controlled.
June 28, 2014
Google Public Storage Nikki Williams
Gloria helped me find a unit. She was quick, direct and percise. She made it a pleasant experience l. The place is clean and also big. I would recommend it to everyone.
June 26, 2014
Google Public Storage Monique Terry
June 24, 2014
Google Public Storage Diana Niewiaroski
The best top of the line service from felecia
June 11, 2014
Google Public Storage Kenny Hammond
Gliria and Durell gave great service and made my experience securing a storage area great. KenH
May 30, 2014
Google Public Storage Kevin McPhatter
Dana was extremely helpful in selecting my unit and the appropriate size to store my items. It's a lovely, clean location and I highly recommend them for your storage needs.
May 27, 2014
Google Public Storage Bread of Life Bible Fellowship
I had a great exoerience at this location. Jules was very promt to help me get everything settle on one visit and it did not take long to close the deal with Public Storage. Thanks, Pastor David
May 22, 2014
Google Public Storage Antonia Boyette
Moving back to LA and Miss Shanella made the daunting process much more pleasant. Attitude is everything and she personifies excellent customer service! Her knowledge of the product, process and understanding of customer needs combined with the well-stocked inventory and clean well organized facility makea this an easy place to recommend!
May 16, 2014
Google Public Storage Farah Moise
Public storage in silver spring is the best storage with the highest customer service and friendliest staff that are always here to help you and goes out of their above and beyond to satisfy a customer. Today the manager Dana was so helpful to me and concern with my issues. She did all she could to get me what I wanted. Way to go Dana. Thumbs up for ya. Again thanks a million. Keep up the good work. It feels to count on someone to help you. U kept ur word and made it happen.
May 12, 2014
Google Public Storage Rick Michek
Jules and Shanella gave great customer service. I'll be coming back if I ever need storage again!
May 5, 2014
Google Public Storage David Hosey
Shanella and Jules were very helpful and did a great job!
May 5, 2014
Google Public Storage Anthony
Great staff
May 5, 2014
Google Public Storage Tasha Terrigno
Went In today for boxes both people up front were so helpful and very nice !!! Will be returning !!
April 30, 2014
Google Public Storage E Z (LoneWolf)
Dina was quick and professional
April 15, 2014
Google Public Storage wubishet degarege
I got helped by Joyce today she was verr help full make me feel like home . Was so happy , the rennt are fare and i got discount.
April 12, 2014
Google Public Storage Roland McDevitt
Great facility (large, new and well managed) and property manager, Dana, was very thorough and professional. I came to this facility after a bad experience at another facility and chose it although it was not closest to home.
April 10, 2014
Google Public Storage willie williams
Nice experience joyce was very very helpful
March 27, 2014
Google Public Storage LaTanya Junior
I had a wonderful experience with the entire team Dana, Shanella and Joyce, I would do business with them again and again!
March 20, 2014
Google Public Storage Dagga DC
Came in to get a storage unit today and everything was absolutely wonderful. Joyce & Shenella were very patient and in detail explained all the need to knows for renting my space!! Thanks for the customer service it was greatly appreciated!! -Andre D.
March 18, 2014
Google Public Storage Alla-Eden freeman
Thanks team. Today I received great service from Joyce, Shanella, and miss Dana. Great job ladies
March 12, 2014
Google Public Storage Narh Caternor
Hawa took care of me and service is everything. In my 19yrs being in the retail/service industry we all know people will pay more when the service is excellent and that's what she did for me. She knew the daily specials (ding ding) she is amazing with the paper work speed and I will recommend anyone to her any day.
February 27, 2014
Google Public Storage PATRICK LANGLEY
I received outstanding customer service from the trainee Joyce and her coworkers Lashana, Lorraine, and Dana. I love forward to storing my belongings with Public Storage.
February 26, 2014
Google Public Storage Janet Connolly
Needed a box. Dana helped us try out several sizes to see what would work best. I really did not expect someone to come around the counter for this kinda odd request
February 25, 2014
Google Public Storage Victoria Kabuye
Received great customer service from Joyce and her coworkers Dana and Lashana. I look forward to storing my items at this facility
February 25, 2014
Google Public Storage Lonnie Meadows
Dana helped close out my account and she was awesome, great customer service. Thank you again.
February 23, 2014
Google Public Storage Victor Jenkins
great customer service from marquis and lorraine
February 22, 2014
Google Public Storage Selina Henry
Dana and Lashana provided excellent and efficient service.
February 22, 2014
Google Public Storage Andrew Cox
It was like I was in some perfect commercial Lorraine /Joyce were extremely helpful
February 21, 2014
Google Public Storage Moddu C
Lashana was very helpful!
February 17, 2014
Google Public Storage Zaigham Mahmood Rizvi
We just signed up for a unit at this facility. Although we have yet to move our stuff and enjoy the storage experience, I do want to take a minute to compliment the premises and the professionalism of the staff. Ms. Lorraine did all the necessary paperwork and walked us through the process very comprehensively which was really appreciated. I do want to also add that the cleanliness of this facility is impeccable. We saw a couple of storage units which were closer to us but when we came here we were VERY impressed with how bright and clean the facility was. It was almost brand new. So far we are very comfortable with our experience and plan on hopefully returning to give just as glowing of a review after our move out date.
February 17, 2014
Google Public Storage Mody Ndiaye
Dana provided me & my wife an outstanding customer service! Way to go!
February 14, 2014
Google Public Storage Kal Nikolchev
Very good customer service from dana marquis and joyce. Thank you go everything! !
February 14, 2014
Google Public Storage Natalie Harris
Just had the best customer service experience with Public Storage (Silver Spring)! Marquis, Dana and Joyce are the best!! Thank you Guys...keep up the great work!
January 25, 2014
Google Public Storage Nekiera Woodland
Dana was great and accommodating. She made the process very simple and easy.
January 23, 2014
Google Public Storage J Freeman
Great great customer service!! Dana and Ewan went above and beyond in making sure my move in went smoothly.
January 23, 2014
Google Public Storage Pedro Meneses
Dana and Ewan where entertaining.
January 23, 2014
Google Public Storage Marion Johnson
Dana provided excellent customer service to me and my wife
January 16, 2014
Google Public Storage Omar Khan
Dana was awesome!!!! Awesome service. Ewan was great !!!!
December 14, 2013
Google Public Storage Robert Myers
I have been renting my storage unit at this facility for about 5yrs and I am fully satisfied with the service. The property is clean and neat, and the units are well lit. The staff are excellent and professional especially the property manager, Dana. I have been well served by Shade', Andre and others who have rotated through the property over this period. I will not hesitate to recommend the facility to my family and friends.
December 8, 2013
Google Public Storage Vicki McCarthy
I have never used a storage facility before so I was leery. When my husband and I arrived we were greeted by Andre and he took care of us from there. He was pleasant and answered any questions we had. He even laughed at our lame jokes. He and the manager made us comfortable so I am happy we selected this location.
October 14, 2013
Google Public Storage Brandon S
This facility was a great choice for me, the property and the units are very clean and I took advantage of the first month $1 deal. I have been renting a unit for about two months now and I would highly recommend this location to my family and friends. I would also like to highlight the excellent service that I received from Dana (the property manger) and her staff, who are extremely helpful and professional!
August 16, 2013
Google Public Storage Fatih Orhan
I recently rented a unit in this place and this is my first time ever using this kind of service. I made a heavy research regarding the best storage company based on my needs and I finally decide to rent a unit in this place. First of all, I have to mention that the property manager, Dana, is very helpful, professional and kind. I moved to a furnished place for a temporary period that's why I had to move my furniture to a storage. She helped me a lot to find the correct size of the unit. The other staff are also very helpful too. The place is very clean and safe. I definitely recommend it!