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Address

455 E Gude Drive
Rockville, MD 20850

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5402

301-960-5402

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5402

301-960-5402

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 55/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 55/mo $73
    Online only price
    2 units left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 63/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 63/mo $84
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 64/mo $86
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    4'x10'
    Online only price
    $ 64/mo
    Online only price
    Small 4'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 64/mo $86
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 118/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 118/mo $158
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 307/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 307/mo $409
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 314/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 314/mo $419
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 411/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 411/mo $548
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 413/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 413/mo $551
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Rockville Storage Units Near Route 355 and Rock Creek Regional Park

Convenient storage in Rockville can be found off Route 355 near Rock Creek Regional Park.
Nature lovers will love this location for its proximity to Rock Creek Park, with 1800 acres of outdoor fun to explore. To make the most out of your time outdoors, grab a 5x5 storage unit and store hiking equipment, picnic gear, sports equipment like balls and bats, and fishing rods for use on Lake Needwood.
This location is also just down the street from Montgomery College, making it a great choice for students struggling with small space living. Focus more on your studies than your storage with an easy and versatile 5x10 storage unit for stashing away everything you don't need on hand.
Families who find that clutter is compromising their ability to juggle busy schedules can find some relief with a 10x10 storage unit, perfect for old clothing, toys, instruments, bikes, and furniture you just don't have room for anymore.
With this location, you can enjoy simple self storage before heading off for an evening of dining and shopping at the Rockville Town Square, or set your sights a little further south and drive down to Washington, DC or a show at the Kennedy Center or a peek at the modern art at the Phillips Collection.
Choose between indoor climate controlled storage units or outdoor drive up storage units to customize your Public Storage experience. Don't forget to use our eRental program to book a contactless move and enjoy the most modern experience in self storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 376)

September 19, 2023
Google Public Storage Chris Byars
Access gate has been down over a week. Temporary hours are not accommodating for people who start work early. You would think they would adjust.
September 18, 2023
Google Public Storage Nette Reg
Super nice staff. Thank you Maia! Welcoming and clean facility.
September 13, 2023
Google Public Storage Diane Herbert
Mohammed was awesome !
September 3, 2023
Google Public Storage Samy Ymar
Great service
September 2, 2023
Google Public Storage Trinit
This location is always clean and organized thank you for giving great customer service both in person and over the phone. I always recommend Public Storage
August 22, 2023
Google Public Storage Faiza
Mohamed was fantastic!! Excellent customer service. Highly recommend.
August 21, 2023
Google Public Storage Glass Star Custom Service
Good service and location. Thank you Mohamed !
August 21, 2023
Google Public Storage Saira Mehmood
Mohamed was extremely helpful and walked me through the process to get a storage unit. He showed me how to download the app and how to access the facilities. Mohamed went above and beyond to help me and should get a pay raise.
August 12, 2023
Google Public Storage Ricardo Silva
Mohamed has been GREAT ... excellent customer service
July 9, 2023
Google Public Storage Marty O'Connor
Excellent service. Mohamed was very efficient, gave me a good overview of the options, showed me the space, gave me directions on how to open the gate, etc. He was polite and patient.
July 7, 2023
Google Public Storage Mary Castaneda
July 6, 2023
Google Public Storage Alberto Aguilar
Mr Mohamen is amazing person Polite and help me with all my storage units Great place to do business with 👍
July 6, 2023
Google Public Storage Tawanda N
Mohammed was a great deal of help at the East Gude Dr. Location. He was very knowledgeable when answering questions I had and very accommodating when trying to find the perfect storage location. Thanks Mohammed!!!!
July 6, 2023
Google Public Storage Marc Walton
Discovered that I had 'misplaced' both keys to the lock to the unit. Called the facility and spoke with Mohamed. He explained the options for dealing with this, and I found a locksmith who could come promptly. Mohamed made sure he was available to do the necessary identification and other steps without any delay, and oversaw the process to make sure all went smoothly. I much appreciate his helpfulness.
June 19, 2023
Google Public Storage Mohamed Shafeek
June 18, 2023
Google Public Storage ROBIN HELMS
I went in stressed worried. Muhumad was helpful bright and uplifting. He helped explain every thing. He was eccellent.
June 7, 2023
Google Public Storage Wender Bueno
Best service Joseph
June 6, 2023
Google Public Storage Oswaldo Figueroa
Good service and nice employer Joseph
May 14, 2023
Google Public Storage Lucy Luseni
Joseph was very professional and helpful with all my storage needs and answer all my questions correct and professionally. I will recommend friends and family to public storage at this location
May 13, 2023
Google Public Storage Tiffany Yan
Ben was so helpful during my move-in process! Thanks so much for a great experience!!
May 2, 2023
Google Public Storage Dr. Kodjo A. Etou “Damien” N TCHOUGAN SONOU
High standard of professionalism from the actual PM. Clean property, great customer services For that I highly recommend this property for your next storage needs
April 27, 2023
Google Public Storage Amanda Dang
Mr. Ben is very helpful & able to provide additional information as well as correct information which was I incorrrectly informed about obtaining a storage unit from DHHS
April 12, 2023
Google Public Storage Gordon Ma
Great facility, and very nice and helpful stuff Joseph. 5 stars
April 8, 2023
Google Public Storage Andra Briscoe
Mr. Ben gave me outstanding service
April 6, 2023
Google Public Storage Samuel Han
Great staff and enjoyed the few months of services. The reason I had to cancel is the price they were going to charge us for a 5x5 space. In the beginning the price was reasonable but I had to cancel because it increased by over $20, and I was not willing to pay more than $90 for a small space like that. Another minor issue is the lack of carts available for customers. However, the staff was very considerate and allowed me enough time to vacate the space.
March 20, 2023
Google Public Storage Christine Gardella
Ben was professional and very courteous! In a world full of stress and strain his kind attitude made a difference in my day! As well were all the folks I talked to today at Public Storage - they were a delight!
March 20, 2023
Google Public Storage Michelle G
Great experience - working with this location! Ben went above and beyond to ensure we were able to get the unit we wanted very quickly.
March 11, 2023
Google Public Storage Admiral Dupont Parking
First time customer. So far, I’m impressed by the security, cleanliness, and amenities, like the flat bed carts. I’m also very impressed by the friendly and extremely helpful and knowledgeable staff. Ben at the Gude location is great and provided outstanding service. He makes me very glad I chose Public Storage over the nearby competitors
March 6, 2023
Google Public Storage Marlon Rawlins
Ben the property manager provides excellent service! I had a problem with a rate increase and he worked his magic and got it resolved quickly. I highly recommend Ben and this location.
March 2, 2023
Google Public Storage Kyle Greenlees
February 13, 2023
Google Public Storage Rose Moncads
Joseph was wonderful and very helpful
February 12, 2023
Google Public Storage Kelley Dunkelberg
Had a great experience renting multiple units last week. I spoke with Ben via phone and Joseph at the facility, who was very professional and helped me ensure the units were just what we needed and even suggested ways to help reduce our costs. The place was clean, well lit, and well organized. Highly recommended!
February 12, 2023
Google Public Storage Whut Oz
Best storage place ever ! I was recommended to this location by Mike from 807 south Frederick Rd store. And there is Ben, who has went above and beyond to make sure my journey of getting the correct size and most convenient available room a breeze. Thank you again Ben !
February 9, 2023
Google Public Storage Alex Nghe
Thanks Ben. Appreciate your help!
January 25, 2023
Google Public Storage Larry Johnson
Everything is working out fine plenty of room
January 12, 2023
Google Public Storage Amy E.
Excellent move-in experience! Very clean and well-kept storage facility. Easy to drive up in moving vans and navigate the indoor and outdoor units. Excellent help from Ben with answering questions about the lock and making sure our move-in went smoothly. Thanks, Ben!
January 12, 2023
Google Public Storage Denise Brown
Booked online and everything was ready to go! Awesome follow-up service! Nice, clean and well lighted.
December 31, 2022
Google Public Storage anthony ejike chika
Friendly and professional. Thank uou
December 22, 2022
Google Public Storage Joel Bonilla
Great experience, good customer service. Very fast. I was helped by Joseph
December 20, 2022
Google Public Storage Joe Angole
Great service and many thanks to Joseph for patiently answering all questions and explaining the offerings. Ten Stars!!
December 10, 2022
Google Public Storage Josmell Huachani
Joseph was a good person when I was in the office and helped me in everything, and explained good about how work the storage public.
December 5, 2022
Google Public Storage karen obame
Joseph is very nice guy :)
November 28, 2022
Public Storage rene Quinteros
Hola soy René Rivas por qué no puedo ingresar a mi estore voy a trabajar y no puedo entrar por mis herramientas
November 7, 2022
Google Public Storage jake goldman
Joseph was very helpful and friendly. 6 stars
November 7, 2022
Google Public Storage Rachel Post
Unit was good and climate controlled. Never had an issue. Joseph was very helpful and friendly with closing out the unit.
November 1, 2022
Google Public Storage Olawale Arogundade
Insanely great customer service. Would 100% recommend coming to this location for all of your storage needs. Thanks Joseph!
October 29, 2022
Google Public Storage Francisco Tam
October 4, 2022
Google Public Storage Kevin Williams
October 1, 2022
Google Public Storage Alex Smith
Clean and very helpful employees! Have used the storage unit for about 8 months and did not have any issues with rats or bugs.
September 19, 2022
Google Public Storage NocturnalKernal
Aaron is an outstanding employee, his work makes this public storage A+++, safe secure and very clean!
September 16, 2022
Google Public Storage Meghan Cropper
Fantastic service!!!
September 12, 2022
Google Public Storage Peter Doidge
September 8, 2022
Google Public Storage Alex Lu
Public Storage’s Gude location has been great. My wife and I started off renting a 5x5 space and quickly realized we needed to upgrade to 5x10. The staff here are great and the mobile app allows us to handle everything ourselves very conveniently. With an apartment, there’s just not enough space and so our storage unit here is perfect as it’s close by, very secure, climate controlled, and we have peace of mind storing our things here for an affordable monthly price.
September 2, 2022
Google Public Storage Garland Hill
Aaron displayed great customer service skills in helping my wife and I. Keep up the good work!
August 25, 2022
Google Public Storage abner arizala
joseph was so helpful to me us a first time in public storage, and also Mr. Aaron was so helpful in helping me out in closing my account 😎
August 20, 2022
Google Public Storage Jose Acosta
August 17, 2022
Google Public Storage Evelyn Essamba
Good service
July 10, 2022
Google Public Storage Irma Bullard
Facility is pricey.... Mgmt & staff r informative, friendly & very accommodating. But overly xpensive like renting a apt, u can't even put trash in their dumpster. I'd never recommend
July 1, 2022
Google Public Storage J S
June 16, 2022
Google Public Storage Georgia Sherwood
Michael was excellent in explaining information about the storage unit.
June 13, 2022
Google Public Storage Georgia Marcoux
Great help
June 1, 2022
Google Public Storage Kathleen Brosky
Clean and doubly secure facility with highly professional, courteous and helpful staff answered all my questions RE accessibility as well as payment and billing issues.
May 31, 2022
Google Public Storage Key Master
May 30, 2022
Google Public Storage Chantal Cassan
May 23, 2022
Google Public Storage Claude Morissette
May 21, 2022
Google Public Storage Chris Vasquez
May 14, 2022
Google Public Storage Claude Tshamala
Michael was extremely helpful. I definitely recommend anyone coming to E Gude Dr. to rent space , to see her for assistance.
May 2, 2022
Google Public Storage Fuad Alsaghir
This is my second time storing at this location because I am happy with the security and other features. Mike has provided great customer service.
April 28, 2022
Google Public Storage Aletha Rombold
Great service, fast and efficient.
April 12, 2022
Google Public Storage Fashion AsISeeIt
I recently came in on the 7th to pay my monthly storage bill. I met Michael for the first time. He was very professional and thorough. He explained to me the fees assessed and assisted me with all my questions. I was very pleased with his service. I have been renting with this location for over a year and it really feels good to have someone show great customer service. Thanks Michael.
April 9, 2022
Google Public Storage Getting pumped up babay
Been here three years no complaints. Mike is super nice and helpful. 😁
April 4, 2022
Google Public Storage rene Quinteros
April 3, 2022
Google Public Storage angelic diggs
Hello I was at my storage unit today and had a few questions, Mike was super helpful in answering all my questions! Super attentive
April 1, 2022
Google Public Storage Steve Swerdlin
April 1, 2022
Google Public Storage Christophe Sarmiento
March 25, 2022
Google Public Storage Jonathan Blagmon
Very good experience and a very clean place.
March 22, 2022
Google Public Storage Genevieve David
My husband and I were on a mission to look for a small storage unit in our local area. Due to Ruize’s professionalism, kindness, and patience, we decided to go with the first public storage location we toured. We were in and out in under 30 minutes, paperwork completed and all. We can’t thank him enough!
March 19, 2022
Google Public Storage Ashish Singh
PLEASE READ BEFORE RENTING FROM THIS PLACE. THIS PLACE HAS RATS!!!! I rented a climate-controlled unit to store my furniture, clothes, shoes, and personal documents. After storing my items for 10 months, my movers moved my belongings from the storage unit into the moving truck to find rat feces all over the unit's floor and my belongings. My furniture, which is worth $20K+, is all damaged. The storage unit referred me to the contract and told me to check with my insurance. The public storage contract lists that any behavior by the storage unit deliberate or negligent can't be used to hold public storage liable. My insurance, like most insurance, won't cover rat damages. WHERE IS THE HUMANITY IN ALL THIS? I might as well have thrown all my belonging instead of renting this storage unit for 10 months; it would've saved me $2K.
March 19, 2022
Google Public Storage Carlos Daza
Public storage is the place for your storage needs they have all your packing and moving stuff the place is very clean secure freshly painted and the pricing is outstanding talk to mike.
March 15, 2022
Google Public Storage Ashish Singh
PLEASE READ BEFORE RENTING FROM THIS PLACE. THIS PLACE HAS RATS!!!! I rented a climate-controlled unit to store my furniture, clothes, shoes, and personal documents. After storing my items for 10 months, my movers moved my belongings from the storage unit into the moving truck to find rat feces all over the unit's floor and my belongings. My furniture, which is worth $20K+, is all damaged. The storage unit referred me to the contract and told me to check with my insurance. The public storage contract lists that any behavior by the storage unit deliberate or negligent can't be used to hold public storage liable. My insurance, like most insurance, won't cover rat damages. WHERE IS THE HUMANITY IN ALL THIS? I might as well have thrown all my belonging instead of renting this storage unit for 10 months; it would've saved me $2K.
March 1, 2022
Google Public Storage Hannah Dixon
Clean location.
February 14, 2022
Google Public Storage Sofia Gonzalez
Aaron, the previous manager was very kind, respectful, helpful in any way he could, this new manager…Mike is no help at all, NO help at all, very rude!, I DO NOT RECOMMEND contracting with this person at all!, very bad experience !!
February 7, 2022
Google Public Storage Milos Srdjenovic
February 7, 2022
Google Public Storage Vanessa Sander Massey
February 2, 2022
Google Public Storage Chris Husband
Well priced, safe, clean and convenient!
February 1, 2022
Google Public Storage Fran O
Michael & Aaron are excellent and amazing. The property is always clean and Michael is very helpful
February 1, 2022
Google Public Storage Mack Holt
January 23, 2022
Google Public Storage GO AT
January 20, 2022
Google Public Storage Amani Emmanuel Jude
This is the 3rd Storage Company that I've used in the past several years, and after vetting a few companies, PUBLIC STORAGE's Great Online Pricing is what won me over! It's usually the caring Personnel that keeps me Patronizing a Company (in addition to the PRICE$! ... exorbitant Increases will make me Move OUT ... every time! ) *I must commend Two Key "Relief Managers" that were Most Helpful! : I greatly appreciate the assistance given to me by Mgr. Al; as he made the difference between this being a "Good / 3-Star" Review, to it being a "Very Good / 4-Star" RATING; in addition to the assistance given by Mgr. Kevin! It's The STAFF that usually "makes all the Difference in the World!" ( The Local / Office Managers are Great, but the Corporate "Help Center" leaves one wanting! ... NOT Helpful with "Billing Issues," & some aren't Patient; very Disappointed with latest Call w/ Samantha, on 01/20/2022; engendering my Revising my initial Review,; along with an Inability to Rectify a simple "Billing Issue!?!" ... Not good, Corporate! ) Thus far, much THANKS / Kudos to Office Mgrs. Al* (& Kevin)! *( ... I hope that in Six months, I'll still feel the Same; as Price$ stay down!?!)
January 12, 2022
Google Public Storage Hector Molina
Michael he is graet man thanks
December 14, 2021
Google Public Storage Matilda Adu
The employees are caring and respectful, I really love the coordination among the employees from different locations. I was actually directed by another employee from a different location when my needs weren’t meet at her end to this location and I am so glad she did. Although I had difficulties closing the door but it’s very clean and convenient. I recommend this location and you will never regret having your treasure stored in a safe and convenient place like public storage east gude drive. Give it a try today!!!
December 7, 2021
Google Public Storage JR Ranger
Wilma was very helpful and pleasant to work with, awsome work.🙂
December 6, 2021
Google Public Storage Jerahmeel Kristos
Autumn was a great help and very informative. Very kind and patient. She was so quick and efficient I had to write a review!
November 26, 2021
Google Public Storage Ge Mota
Autumn was a great help and got me the space I needed while keeping me in budget!
November 18, 2021
Google Public Storage I Support the Girls
Aaron was extremely helpful with our nonprofit getting the unit set up and repaired.
November 11, 2021
Google Public Storage Samantha Walters
Aran was very nice and helpful!! Thanks
November 5, 2021
Google Public Storage Cristian Morales
Aaron thanks for the help your great
October 13, 2021
Google Public Storage Taina Whitfield
Wilma was very helpful and friendly. She has a personable personality. She was able answered all my storage related questions. I would recommend anyone to this location. The facility was neat and clean.
October 12, 2021
Google Public Storage Beth Karp
Everything ran smoothly and Wilma was very helpful and kind.
October 12, 2021
Google Public Storage maryn katende
Aaron was extra helpful. He was prompt to respond to all the requests my spouse and I had. He made our move less stressful. Keep up the great work Aaron.THANKS.
October 9, 2021
Google Public Storage Vivianna Moya
AWESOME CUSTOMER SERVICE
September 22, 2021
Google Public Storage Andrea Gorman
Wilma very nice relief manager, very informational.Thamk You,
September 20, 2021
Google Public Storage Jason Jarrett
Wilma was very helpful and all my business was taken care of at this location
September 6, 2021
Google Public Storage Gabby W
September 6, 2021
Google Public Storage Dymond Denny
September 6, 2021
Google Public Storage Rachel Viglianti
I have used this storage place before and was happy with it. This time I'm stunned by the bait and switch. We reserved a unit and started paying at 184/month. In four months they increased our rate by 25%! I have never had a storage unit location not at least wait 6 months to a year to increase rates and it's never been by 25%. Update: After posting this review here and on Yelp and filing a complaint with the Better Business Bureau, Public Storage has returned the rental amount to the original amount and refunded the difference that we had paid for two months while this was being worked out. Thank you!
August 30, 2021
Google Public Storage Jessika Burroughs
Nicole was extremely helpful and personable. Will definitely rent here again especially if the service is as good as Nicole.
August 11, 2021
Google Public Storage Akonze Nwachukwu
July 30, 2021
Google Public Storage Gal Hasan
Aaron was super helpful and answered any question I had!! Super friendly and awesome experience!
July 3, 2021
Google Public Storage Richard Michaud
July 2, 2021
Google Public Storage Gaby Castro
Great customer care provided by Aaron. I'm always well assisted and guided with any questions or concerns.
July 1, 2021
Google Public Storage Rebecca Williams
Aaron is nothing short of professional and kind. He is a man of his word and cares about customers. If you're looking for professional, courteous and thorough, go to the Public Storage on Gude Dr in Rockville. You won't be disappointed with their customer service.
June 26, 2021
Google Public Storage Lynda Tekougang
Aaron the agent is very friendly kind,it was amazing working with him.the place and storage are well kept
June 22, 2021
Google Public Storage Jim Bushby
June 18, 2021
Google Public Storage Christine Wentt, MHS, PA-C
Aaron was extremely helpful and I truly appreciate everything he helped me with today.
June 18, 2021
Google Public Storage James Shelton
Well maintained facility in a good location. I'm there once or twice a month and regularly run into Aaron who is always courteous and helpful.
June 5, 2021
Google Public Storage Blake Carroll
Friendly staff and quick service. Thanks so much!
June 4, 2021
Google Public Storage Irene Quiroga
May 28, 2021
Google Public Storage Vita Woo
Mr. Aaron was knowledgeable and has great customer service !! Thank you! 😊
May 8, 2021
Google Public Storage Caleb Hendrickson
This review is a bit late, but there was no way I could not write it. Aaron was an incredible employee, he helped my wife and I out tremendously as we made our move across the country. He went above and beyond, even after he was off work, came by to make sure everything was going well. He helped provide some peace in a long move, and we couldn’t have asked for better service!
April 23, 2021
Google Public Storage Kim Baile
Aaron was such a huge help to me in the entire process of renting a storage unit. I really do appreciate all of his work to make this so simple. I will be back do use your services again!
April 12, 2021
Google Public Storage Samuel Castro
I had to move out in a hurry and this public storage was a lot of help trying to find me the best deal possible I appreciate that a lot. Then when closing my account Aaron was a great help keeping me informed about everything. I highly recommend this location.
April 10, 2021
Google Public Storage Mesmin Kiti
Aaron was the agent I talked to. He helped me out a lot. He was very professional and patient with me through out the process.
April 9, 2021
Google Public Storage Anne
As a long-time customer of the Gude Drive Branch of Public Storage I can honestly say that my things are in good hands with this company. The space is clean, and the climate is controlled, the facility safe. Best of all, though, is the courtesy which the staff has shown me time and time again. Aaron is a top-notch customer service representative who understands people and what great service truly stands for. Ten Stars!
March 25, 2021
Google Public Storage ashley hutchinson
Great customer service. Aaron is very helpful.
March 11, 2021
Google Public Storage Garland Hill
Great customer service.
March 5, 2021
Google Public Storage Ali Qatar
February 28, 2021
Google Public Storage vincent declementi
Kudos to Aaron - helpful, efficient and professional
February 20, 2021
Google Public Storage Madeline Fetzko
Thanks for all your help and providing information.
February 16, 2021
Google Public Storage Daniel Ventura
Great costumer service Very friendly And simple Delilah was very nice and helpful.
January 31, 2021
Google Public Storage S BM
Had a great move out experience with Aaron, I’ve had units at this location on and off for the past 7 years and always had a great experience.
January 4, 2021
Google Public Storage ANAXINABILA BARAN-GONZALEZ
Great service and very helpful
December 26, 2020
Google Public Storage Nicole Silva
Great service and Aaron was awesome many thanks from Ghandour Family!
December 24, 2020
Google Public Storage Live From NY
I recently rented a unit from the Gude location. It's computer system was down. Delilah, who works at a nearby location, stepped in to assist me. She was very professional, knowledgeable, and helped walk me through the lease process online.
December 6, 2020
Google Public Storage Aaron Tweh
Aaron is a great person, he gives great help and also excellent explanation...
November 30, 2020
Google Public Storage Erica Smith
Aaron has amazing customer service skills and knows how to explain small details, which sometimes matters most. I truly appreciate his help!
November 14, 2020
Google Public Storage Ben Mingo
Easy transparent pricing and great customer service by Aaron
November 10, 2020
Google Public Storage Christopher Dodge
Aaron was great help and provided awesome customer service as we moved out of our storage unit. Thank you!
November 6, 2020
Google Public Storage Stephanie Perecko
Aaron was very helpful!!! Highly recommend.
November 4, 2020
Google Public Storage Francisco Flores
Exelente servicio
November 1, 2020
Google Public Storage Kathleen NIchols
October 30, 2020
Google Public Storage Blkbuddafly
I recently upsized my storage unit. I met Aaron when I obtained my first unit. He was always professional, courteous and kind to me. Aaron answered all my questions and concerns. Today... I was loading my new unit and Aaron happened to be walking by. I was having a little trouble arranging my unit so everything would fit. He just jumped right in and said "I can help you". I was so happy. I had been trying for an hour. He showed me a better way and helped me until it was all in there. I really appreciated that. He exudes great customer service with a smile. He also upsells!!! I did not have insurance on my first unit... but thanks to Aaron... I do now. Great job!!! Keep up the good work. Thank you so much for showing you care.
October 26, 2020
Google Public Storage Michael Stagnitto
Property was clean and easy to access. Took only a few minutes to set unit up and even less to close out when done. Will definitely come here again customer service was top notch.
October 23, 2020
Google Public Storage Edwin Orellana
Aaron is awesome, helped me with everything I needed.
October 21, 2020
Google Public Storage Laura Hollister Fenton
Before renting here, I advise that you check the storage room door carefully to make sure it stays open when lifted vs. sliding back down. Otherwise it will cause you headaches (literally!) and take months to get it fixed. I have rented three units here, and I have had this problem with two of the doors. Took 7 requests to get one door fixed and I didn't even bother with the other.
October 11, 2020
Google Public Storage Jeffrey Cohen
Very nice gentleman helped me he was courteous and helpful. Fast and efficient.
October 5, 2020
Google Public Storage Katie Cannon
Super friendly, helpful and accommodating!
September 20, 2020
Google Public Storage Keith Wanderski
Storage was great. Unit was the perfect size we needed and access was easy.
September 19, 2020
Google Public Storage Debbie Johnson
September 18, 2020
Google Public Storage Johari Abdul-Malik
Aaron Gave us great service. He explained everything including how to get the best deal and save money. He was pleasant and thorough
September 11, 2020
Google Public Storage Naya Jackson
Aron was so friendly and customer service oriented he stayed past closing time to ensure I was able to get everything taken care of. He shared some empowering words of encouragement. Thank you!
September 10, 2020
Google Public Storage Roberto Dominguez
Aaron is awesome! Excellent service no complaints
September 6, 2020
Google Public Storage Diego Pineda
Awesome customer service!
September 5, 2020
Google Public Storage Teyo Unplugged
Quick and easy process, very friendly staff. Would definitely recommend.
August 25, 2020
Google Public Storage Angenelle Carrion
August 23, 2020
Google Public Storage John Shideler
Friendly staff and reasonable rates.
August 21, 2020
Google Public Storage Rahsaan Gillespie
Great Place, Great Staff. If you want an an easy experience, I would recommend this location.
August 20, 2020
Google Public Storage Kelvin Alba
Great experience! Kekeli was awesome! Very friendly and very knowledgeable on everything!
August 2, 2020
Google Public Storage Maria Castrillo
August 1, 2020
Google Public Storage Dahjanee Fletcher
Public Storage have the most pleasant people to do business with. There customer service is outstanding. Christina was amazing!!!!!!!
August 1, 2020
Google Public Storage tina gant
Christina is the most pleasant person I ever met. She was very eager to help me. Thanks for the great customer services.
June 27, 2020
Google Public Storage Alison Bawek
The space we rented is spacious, clean and easy to access.. Plus, the support we get from Cristina is superb! Best decision ever.
June 19, 2020
Google Public Storage Tyria Grayton
Visiting Gude drive was a very pleasant experiences. Christina customer service is very professional and extremely welcoming. Loved It!
June 16, 2020
Google Public Storage Iman Dennis
Kekeli was great, awesome service!
June 6, 2020
Google Public Storage Santclair Ribeiro
May 31, 2020
Google Public Storage Diana Maldonado de Marroquin
Aaron and Christina thankyou!! Best service ever! Fast and easy, no problem at all.
May 26, 2020
Google Public Storage Ronalds Estrada
No good service
February 26, 2020
Google Public Storage Tuhfa Ali
The Manager Tiera was very helpful, friendly, and polite. She answered all our questions, and helped us find the right storage unit for our needs. The units that we saw were all very clean. I am glad I went to this storage facility.
February 6, 2020
Google Public Storage Sandy Lora
February 5, 2020
Google Public Storage Vahid Hoghoughi
I would recommend this place. Convenient location john is a nice and caring person here who helps me a lot and lots more...
February 4, 2020
Google Public Storage CINDY WHITE
Clean and secure location friendly staff
January 30, 2020
Google Public Storage danny carrasco
January 30, 2020
Google Public Storage Elbridge James
Staff are very friendly and knowledgeable about services and products available for rent and purchase. Facilities are very clean and well maintained. Good price for services offered.
January 23, 2020
Google Public Storage Samantha Beyda
Very friendly and helpful service from John. Feel secure. Convenient location and I would recommend.
January 9, 2020
Google Public Storage dre Lefeged-Smith
Nice place to store your items. Convinced that location off of East Gide drive. John is a great man and is very helpful
January 8, 2020
Google Public Storage jennifer swope
Great location. Always have flat carts to use. Employees always nice.
January 7, 2020
Google Public Storage Joyce Ehui
Everything was great ! Great service !
December 19, 2019
Google Public Storage Venkat Raghavan
Priced high for the same configuration from the other picnic public storage from a block down the road
December 19, 2019
Google Public Storage JILL TIEVY
Great place to store your goods. Good location. Easy to work with. Cart available to use!
December 7, 2019
Google Public Storage Kevin Thomas
Kelly is the best!!
December 7, 2019
Google Public Storage Keith LeGlue
December 3, 2019
Google Public Storage TAHA ALASHI
John has been a great help. Excellent service well knowledgeable.
December 3, 2019
Google Public Storage Shawn
Mamie was a pleasure to work with she helped us with all of our questions. I would recommend this Public Storage. I used one in Silver Spring and had a horrible experience but this one was great.
November 25, 2019
Google Public Storage Joanna Starosta
Good location clean facility friendly staff
November 24, 2019
Google Public Storage Kelly Romer
Kekeli was awesome. Very helpful and friendly.
November 23, 2019
Google Public Storage Dan Dellon
Property is great and Aaron was a pleasure to deal with!!
November 12, 2019
Google Public Storage Nakia Newton
Place very clean. Corina helped the process fast and easy. Public storage picked the right person to be in the store, she knows what she is talking about and is personable. 5 star service !
November 11, 2019
Google Public Storage Nazaarah Bell
Friendly staff
November 10, 2019
Google Public Storage Arddhy Rodriguez
The Best and detailed experience by John👌🏻
November 7, 2019
Google Public Storage charles kemper
November 4, 2019
Google Public Storage Russell Herrold
Clean, well-lit facility with helpful staff. Camille got me set up quickly, and I've had an easy time moving my items in.
October 30, 2019
Google Public Storage Ng Zhou
October 22, 2019
Google Public Storage Robert Jones
Good place
October 15, 2019
Google Public Storage Hector Molina
Good place to store your property. Easy location to access.
October 9, 2019
Google Public Storage Daniel Dagnew Ukbu Ukbu
Organized
October 7, 2019
Google Public Storage E Ross
October 7, 2019
Google Public Storage Carlos Sanchez
Tabatha was the name of the very nice woman at the front desk. She was amazing, very professional and helpful. Their rates are low and they explain everything you need to know before paying. They also show you the space you’re renting before you rent. Great service!
September 30, 2019
Google Public Storage Stacy Collins
Tierra is the definition of excellent customer service. She’s very friendly, and keeps a smile on your face throughout your stay. You won’t be disappointed!
September 25, 2019
Google Public Storage Abu Sankoh
Best storage experience I've had. Tierra and Camille are super awesome. Best customer service.
September 25, 2019
Google Public Storage GC4
Tiera is a great manager! She's always welcoming and friendly.
September 21, 2019
Google Public Storage temitope ogunwumiju
September 9, 2019
Google Public Storage Cindy OConnor
Great customer service with Aaron
September 8, 2019
Google Public Storage Champ Willo
August 30, 2019
Google Public Storage Tony “Ultimate Garage” Fleming
Camille was great and a big part of the excellent experience there at Public Storage
August 25, 2019
Google Public Storage Barrington Jordan
August 21, 2019
Google Public Storage Zachary Legum
August 14, 2019
Google Public Storage Brahame's World86
Excellent customer service. Absolutely satisfied with my experience and would definitely recommend them.
August 14, 2019
Google Public Storage Rashad Darnell
August 6, 2019
Google Public Storage Stanley Sirotkin
Very helpful, courteous, and friendly. Tiera showed me the storage area and after I agreed to a unit, she came back and helped me with the lock. She also explained all the changes since my last rental and answered all my questions.
July 27, 2019
Google Public Storage Patrick Wolfe
Tiera was great! Quick and easy service.
July 14, 2019
Google Public Storage Marjorie Edmonds
Extremely helpful and responsive to customer’s needs!
July 8, 2019
Google Public Storage L W
Tierra gave me excellent service.
July 7, 2019
Google Public Storage Minda Agu
Pleasant experience working with Tiera. She made the process smooth and effortless for us. Highly recommended.
June 22, 2019
Google Public Storage Sherri Glover
Chris and Camille were amazing!!! They were incredibly knowledgeable and helpful. Very pleasant. Clean environment. Convenient. I would recommend public storage to my friends & family.
June 20, 2019
Google Public Storage lilia law
Kash was an awesome help during our initial setup! She made the process super smooth and even engaged us in fun conversation. Glad she helped us!
June 9, 2019
Google Public Storage Sheri Brown
Now that original hours are restored, we like it better. Appreciate that carts are available again, too.
May 26, 2019
Google Public Storage Erica Smith
May 23, 2019
Google Public Storage Alfred Zeno Minichiello
Wonderful Staff and great customer service! I truly appreciate the support!
May 10, 2019
Google Public Storage Nuray Metin
May 9, 2019
Google Public Storage Irun Freeman
There were some major issues with access due to gate damage but management has worked hard lately to resolve so I can now get to my unit during regular hours, thanks!
May 8, 2019
Google Public Storage Fredrow Wilson
The service here is magnificent. The two young ladies that worked here were extremely helpful and kind. I will be back. Thanks again !!!!!
May 2, 2019
Google Public Storage Nancy Parenti
Christina Barbarisi, the District Manager did an outstanding job of working with me to resolve a recent issue. When I wrote to her she immediately responded, she called several times all of my phone numbers and emailed several times. She came up with several solutions. Her attitude was great, not only sincere and understanding but kind as well. Also, I could see how she nurtured and educated the local staff concerning the issue and they were very helpful and nice. They are great people to have on the Public Storage team!
March 30, 2019
Public Storage Kaylee Alexandra
This place is a complete joke!!!!!
March 30, 2019
Google Public Storage Patty Toler
The people there are nice and helpful.
March 23, 2019
Google Public Storage Cameron Anderson
This East Guide Drive location has very helpful staff the staff is very friendly. Tiera treated me as if I was moving into a luxury apartment and not a storage unit she provided exceptionally stellar customer service. I would recommend for anyone to rent a storage unit from here!!!
March 21, 2019
Google Public Storage Jeremy Terrell
March 18, 2019
Google Public Storage Solina Knight
March 9, 2019
Google Public Storage Claude Sampson
February 2, 2019
Google Public Storage Janette Sheil
I would recommend this facility. It is clean and the security is good, with added security if you are on the second floor. Carts are available and the staff are very pleasant and accommodating.
January 26, 2019
Google Public Storage Jthrillz 728
Service was outstandingly efficient the same as it's assistance being dutiful, pleasant, and superb at its purposeful tasking. Involving me and other customers (to which personally has been witnessed) each and every time I've visited. Most appreciative to this location's experience and will see to it I remain in its business company proceeding the near future.
January 21, 2019
Google Public Storage Mike Jones
Great service from Tiera!!! She was one of a kind nice and super friendly her interpersonal skills were great she made me feel like I was renting a Luxury apartment instead of a Storage Unit I would recommend her to anyone trying to rent a storage unit she is the best!!
January 21, 2019
Google Public Storage Josephine Ked Cole
I had the pleasure of meeting a very ,very professional young lady named Tiera she graciously walked me through the whole rental process and made it super easy to move into my new storage. I would recommend anyone looking for a storage unit in this area to go to this public storage location and see Tiera.
January 21, 2019
Google Public Storage Tim Marsiglia
This place is awesome, very clean and Tiera was very helpful and informative, I would highly recommend this location to anyone that is looking for storage needs.
January 20, 2019
Google Public Storage ThaRuulahTube
I Love this location. The service is great, the units are well kept & safe to place old valuable items of mines!!! I like to say God bless to your staff & America..
January 16, 2019
Google Public Storage Boris Seizov
Professional service at the service, desk, great location and units availability. Can't ask for more. Thank you very much!
January 9, 2019
Google Public Storage Skinnie Meesh
I came into the storage facility to pay on my friend unit, and the ladies in the office was helpful and friendly .
January 9, 2019
Google Public Storage Eric Strong
This place is well kept clean also staff members are very pleasant quick services in what they do .Very professional. Also like the fact they will give a helping hand if available too.
January 9, 2019
Google Public Storage Ahshaune Parker
Camille was very helpful and polite. Thank you!
January 5, 2019
Google Public Storage R4ZZMA TAZZ
A word of caution if you move out the day after your bill is due they expect you to pay for the whole month. Their district manager doesn't answer their phone or return calls. I do not recommend. Additionally the facilities are terrible.
December 28, 2018
Google Public Storage Why Not
Diana is very knowledgeable and professional she helped us get our storage bay.
December 20, 2018
Google Public Storage Latrice Dickens
GREAT staff and service. Very attentive and polite. I will be back to this location!
December 19, 2018
Google Public Storage Ochieng Ragwar
Recently visited this location with a lot of issues concerning my newly purchased unit and the staff was very helpful, considerate, and engaging during the whole ordeal. The staff's customer service was exceptional.
December 2, 2018
Google Public Storage Gabriel
This place is a rip off , do not come here. If you do get a copy of your contract and read the fine print. My rent went from 50 dollars to 250 a month within a 2 month span. Stay away
November 18, 2018
Google Public Storage George Lukas
Tiera is amazing. They have plenty of pushcarts now.
September 2, 2018
Google Public Storage Augustine Wilson
Tiera was very informing, and polite. Great service
August 18, 2018
Google Public Storage Jo Stelzig
Joshua answered all my questions, and did a great job of showing me where everything is. He also explained how and where to get in and out, and added that I can get someone in the office to come with a key to get me a trolley to haul my boxes to the storage unit.
July 24, 2018
Google Public Storage S Law
Quick response, Tiera extremely good at customer service and accommodating my needs. Had to upgrade to larger unit quickly. Love her smile!
July 18, 2018
Google Public Storage David Law
June 11, 2018
Google Public Storage Eugenio Melgarejo
Tiera was great helpful and pleasant
June 5, 2018
Google Public Storage Foodie 2019
Tiera was excellent and polite! She gave us quick and fast service. I wish more employees were like her. Professional and quick experience!!
May 28, 2018
Google Public Storage ron skyles
May 13, 2018
Google Public Storage Rachel Hekman
Clean and well maintained!
May 5, 2018
Google Public Storage Barbara Rexroad
Fabulous service from Josh. He made it easy. Recommended.
April 28, 2018
Google Public Storage Rita Bartolo
Had great service from Josh! Always a friendly smile and helpful attitude! Will recommend this facility!
April 13, 2018
Google Public Storage Danny Shin
Joshua was extremely helpful and got me the price I was looking for.
April 4, 2018
Google Public Storage Curtiss Belcher Jr
Very helpful and kind. They were a great help - rented and used by Peggy Neal
April 2, 2018
Google Public Storage customer service
Super helpful and quick
March 30, 2018
Google Public Storage yvonne francis
Joshua was great. He was very patient and understanding. When customers have to use these places...we all have stories and need a sympathic ear and great kind customer service. Thank you public storage!
March 26, 2018
Google Public Storage Buddha Buddha
Staff is great. Particularly rep. Aliyah. Very helpful. Few minor issues with facility but nothing serious. (i.e. lights in unit)
March 18, 2018
Google Public Storage Jeff Urban
I reserved my unit yesterday morning. Within minutes I received a confirmation call from Aliya and set up a noon meeting. On arrival she actually showed me a different unit, at a lower price than the one I had reserved. What's not to like about that? She made it a point to show me how to get in and out of the facility, where the carts and restrooms were located, her hours and asked that I call her if I had any questions about anything. More than accommodating,I would highly recommend this location for any storage needs one may have.
March 18, 2018
Google Public Storage Johnell Perez
Aliya is very helpful and knowledgeable at her job. She keeps the place very clean. She is always trying to sell you something but I guess that’s part of the job. She’s been asking me to write this review for weeks. So I thought I’d help her out.
March 10, 2018
Google Public Storage elvis martel
Vary Good service
February 14, 2018
Google Public Storage Aliya Raheem
Aliya is letting me use her phone to do a review. I left my phone at work. My name is lashun ray i have a unit there and aliya has been helping me keep it out of auction. She has been very helpful with the information date and times. She has a good personality.
February 13, 2018
Google Public Storage GigaFrankyJ USA
January 31, 2018
Google Public Storage Rosemarie Taylor
I have had a storage unit here since 2010. The best customer service and most knowledgeable property manager is ALIYA who helped me today. Public Storage needs to acknowledge ALIYA's Excellent customer service !!!! *********** A++++++
January 20, 2018
Google Public Storage Richard Biggs
Aliya was knowledge and friendly. Very helpful and courteous. Best public storage experience I have ever had. Thanks Aliya!
January 20, 2018
Google Public Storage Gail Williams
Aliya Abdulraheem was so amazing she answered all my questions and was able to help figure out what size united i would need. She was very nice
January 18, 2018
Google Public Storage Joy Winslow
There are very nice young lady by the name of Aliya there and she was very helpful and had great customer service I will definitely be a repeat customer.
January 11, 2018
Google Public Storage Kciv Nnihs
I have been dealing and associating with Aliya , it have a great pleasure, she is one of the most kindness, warm spirited person I've at a Public Storage. She is passionate about her job, and is very helpful. I want to thank Public storage for hiring this lady , she is a great blessing to all the customer.
January 8, 2018
Google Public Storage C Moore
Was a little behind in my payments but Aliya informed me about all of the payment options Public Storage offers which gave me an opportunity to get back on track. Aliya was knowledgeable and helpful. Thank you!!!!!
November 25, 2017
Google Public Storage Elaine Murry (Laino)
November 22, 2017
Google Public Storage Jessica Davis
So helpful! I had an international shipment that kept changing my delivery date making moving into a storage space tricky. Tim, the manager, kept ongoing communication to ensure I had the space reserved and locked into the original rate. He met me immediately and went through the process, insurance, space, and details. I felt comfortable to ask any questions and he guided me through the process. It seemed the new software they had made the process more complicated and he had to work w customer service to get me the original rate on my reservation. Customer service was fantastic and friendly. I imagine they will iron out the software issues over time. With my situation with changing dates of delivery, I do wish I could reserve once maybe with a deposit or some other way. I kept getting reservations canceled because my shipment changed, once I communicated my situation, Tim made a concerted effort to help ease the situation. Thank you for the support!! Absolutely would use again.
November 17, 2017
Google Public Storage thanh ha
Great service by Tim and clean facility but shortage of flat beds is inconvenient.
November 17, 2017
Google Public Storage GiGi_n_Snowflake (Ms7Lady)
Me, my mom, my dad, and sister all have storage units here! I've looked at several units within public storage and units at many different competitors before settling in this company and this specific location. It is ALWAYS extremely clean and smells as much! It's well light both inside and out and I always feel safe even up to closing time at 9pm being inside by myself as a single disabled woman. I love this place and my family feels the same way. My only complaint is there aren't enough of those flat carts available. This is extremely surprising given how professional the location and staff are. When I inquired, I was told that there just went anymore. This place is busy all the time so their corporate office needs to get on the ball before loosing business! No one wants to spend all day waiting on movers to finish it other's to remember to bring the two or three carts back down to access my own belongings coming or going! Tim deserves a promotion, his customer service skills are insane and I've watch him deal with a crazy customer before! . Ohhey need to get rid of that extremely unprofessional and rude new employee AALIYAH! I'VE HAD MORE THAN ONE RUN IN WITH HER WHICH IS RIDICULOUS!!
November 6, 2017
Google Public Storage Brian Newberry
October 21, 2017
Google Public Storage Brett Deadrick
Nothing fancy about the place,but it gets the job done. Pro's Bathrooms on site Storage Spaces are Clean and Pest Free Their larger Storage units are on the cheaper side Cons Lack of carts...I get it..people either steal them or lock them inside their own storage units so they can easily get one when they come back...maybe GPS tags? Smaller Units are on the expensive side.
October 6, 2017
Google Public Storage K Isreal
Great storage spot. Tim N was professional and helpful. Unit was spotless with cart in there waiting for me to use.
September 14, 2017
Google Public Storage Simon Okoro
Very professional place, made my entire experience super easy!!
September 14, 2017
Google Public Storage Marissa Foster
Tim was very helpful
August 27, 2017
Google Public Storage Laura El Shafei
The location was great and premises were clean and easily accessible. Our Customer Support Agent was Tim N., and I must say, he has truly admirable and excellent professional people-skills.
August 24, 2017
Google Public Storage Stephen Mac
Facility: clean, no trash in hallways or on outside lot, interiors not dirty or dusty, seems secure and safe. Personnel: Manger Tim is very professional and friendly, going out of his way to be helpful, not a sit-behind-the-desk person. I have only met Tim but both Tim and John are proactive on communicating which is very reassuring. Definitely recommend. Renting a 10x10 unit for 7 months
August 3, 2017
Google Public Storage Marie V
5 stars for Tim N who was very professional, courteous and helpful in assisting me with a difficult situation. As regards the property on 455E Gude Drive, I would have given at least 3 stars rathe than one if I had not been forced to postpone by one month moving out of storage because of the unavailability of carts. When I first tried to move out in early June and found out that there was only one cart used by someone else, I was told that carts would be available toward the end of the month. 7 weeks later the situation was unchanged. Management attitude is that "we rent space" and that carts are provided as a courtesy only, this despite the fact that the availability of carts is posted in the facility manager's office, among other places, and mentioned on PS' website. The uncertainty caused by this situation considerably complicated my move since I could not rent a truck unless I was sure I could get a cart and could not request a cart unless I was sure to secure a truck rental. Luckily, Tim N. was in charge of the office during the last week of July when we again attempted to move. He was very helpful and worked with us to secure a cart for us to complete our move by the end of that month. He was helpful in other respects, as when he locked our unit which we had inadvertently left unlocked when breaking for lunch. We would recommend any Public Storage facility run by him.
August 1, 2017
Google Public Storage Tom Messick
I reserved a storage unit online and within 5 seconds received a follow-up call from Tim N. He met me in person to show the unit and walk through the entire process, explaining everything along the way. Dealing with Tim was a pleasure and it's clear that this Public Storage facility is well run and organized.
July 29, 2017
Google Public Storage B Shaw
If you want your storage needs actually taken care of , come to this location and speak with Tim N! He will walk you through all the options, and really help you pick the perfect unit for your storage needs. He showed us multiple units to compare what we actually needed. It's good that even something as boring as helping people find storage units can be done with so much energy. Thank you!
July 2, 2017
Google Public Storage Fred Evans
We had a very positive experience setting up our storage area. Tim N. did a superb job and answered every question that we had.
June 17, 2017
Google Public Storage Joyce Szili
Tim was very helpful. I haven't moved in yet, but so far it's all good.
June 11, 2017
Google Public Storage leola saucier
Tim, was great! Very kind and knowledgeable. He reviewed the contract with me and explain how the process work. Thank you for your assistance.
June 2, 2017
Google Public Storage Ted Rosner
Wanted to make me buy a special lock that was not disclosed upon reserving my unit, they kept calling me after denying me the first month free because I have another unit in a different location for over a year now. Went to another facility and got a better deal anyways.
May 11, 2017
Google Public Storage Thuan Nguyen
May 9, 2017
Google Public Storage CHERYL BUTLER HOLMES
April 30, 2017
Google Public Storage Ariel Mora
Francis was attentive and courteous in helping us quickly review and finalize the storage rental
April 26, 2017
Google Public Storage JEFFERY GADACZ
I reserved a space at the Gude Dr. Rockville MD location online. Within a few hours I received a follow up call confirming my interest. That afternoon I worked with Francis who provided excellent 5 star service. He was very polite, patient, and ensured my questions were answered. He showed me the storage area and was eager to answer all of my questions. With $1 for the first month, Public Storage provided a nice relief to an upcoming big housing move. Thank you. Jeff from Birmingham.
March 23, 2017
Google Public Storage Grant Carsz
March 23, 2017
Google Public Storage Drew Thompson
Francis and devona are very much helpful. The place is clean
March 23, 2017
Google Public Storage Rowan Thomas
Great customer service. The manager, Devona, is very patient and helpful. She answered all of my questions about pricing and storage space. Will definitely use this place/location again when needing to move.
February 22, 2017
Google Public Storage Maria Hernandez
I like this place the workers s very helpful
February 10, 2017
Google Public Storage Huei-Chi Hsu
The location and unit itself was ok. Billing is a completely different matter. I thought that I signed up for automatic payment. That didn't happen and I was charge a hefty fee. I called and left a message and no one bothered to return that call. I initially got a promotional price, which was raised in only a few months. I paid through June 2016, called, notified them that I would empty the unit by the end of June 2016, which I did, and removed the lock by then. I was later harassed with various email, mail, and calls saying that I owe some balances left and right, and that I left my lock on the unit quite a while later. I called at least a couple of times to the office and was told that the unit was quickly filled by another customer and it was an error on their part and not to worry. I just noticed that (2/10/17) there is a derogatory account and collection on my credit report. I just left them another message. This is beyond incompetence, lack of care and lack of respect for their customers.
January 23, 2017
Google Public Storage theregoeslynn
Devonnna was great. Very helpful and knew everything that I asked . Will definitely rent here again
November 30, 2016
Google Public Storage Patricia Isaacs
Devona was great. Perfect customer service and clean facility. Rented here again and had to add some more. Devona is still great. The most amazing personality ever. Facilty is still clean .
September 27, 2016
Google Public Storage Francis Bundu
Great service. Easy access, John is an excellent salesman. I will certainly recommend this particular storage to friends and relatives anytime necessary.
September 15, 2016
Google Public Storage Brittany Steckel
Great experience and John was very helpful! Thank you!
September 14, 2016
Google Public Storage jonny jr cole
I went to browse around for storage today.wasnt sure if I was gonna sign up,but with shayla patient and great customer service ,made me sign up.thanks a lot shayla.for a minute I thought you was the manager.
August 22, 2016
Google Public Storage Julia Yosen
August 21, 2016
Google Public Storage Christopher Robert Saah
Daisy got me into my unit in a matter of minutes. Clear. Smooth. Easy. Quick. Great customer service.
August 19, 2016
Google Public Storage Tornesia Moses
August 12, 2016
Google Public Storage Daniel Huh
Daisy was so kind and had effort to help. I am really satisfied with her customer service. I highly recommend to come to this place when she is working
July 9, 2016
Google Public Storage Tiera Jones
Had alot of questions about buying a unit and Daisy answered each question she was really professional and kept a smile the entire conversation. If you ever want to get a unit this would be the public storage to go to!! Keep up the good work guys!!
June 20, 2016
Google Public Storage Chris J
Staff worked quickly (husband and I were in hurry) and got a space that worked for us. Also good deals on boxes - wish we would have know that months ago! Would recommend this location!
May 28, 2016
Google Public Storage Shimon Suissa
I went in for a unit and I received excellent service from Kelly and Melissa
May 11, 2016
Google Public Storage Erica Davis
Very nice place, both Melissa and her coworker were helpful with helping me find boxes for my upcoming move, it was cost effective, and great service. I recommend them!
April 19, 2016
Google Public Storage Piolo Gonzalez
Merida was helpful with my needs today.
March 26, 2016
Google Public Storage Zena Edghill
I was very pleased with my service, I spoke with Mac which he explained everything to me and made sure I understood. He was very understanding and friendly, I will recommend this facility to anyone who is looking for storage and a friendly atmosphere. Thank you Mac for you great service. :)
March 26, 2016
Google Public Storage Adam Evans
Had a great experience securing a new unit here. Downsized from a house to a condo and needed to store a bunch of extras before I sell them. Unit was clean and the team is experienced. I've rented 3 units in the last and had a pretty bad overall with one of them. But I think they'd make anyone looking to get a unit feel better about spending their cash here. Talk to "Mac", he's the manager there and gave me a few discounts that made the rental a nice deal.
March 26, 2016
Google Public Storage Margie Reyes
It was a great experience and Mr. Matt and Mrs. Devonta were so helpful, they helped me meet my needs. Thank you guys! You even allowed my children to use the restroom and it was clean. Thank you!!!
March 23, 2016
Google Public Storage Martha S Serika
Devona was outstanding! She helped me with all my moving needs and concerns. Definitely recommend this site very clean and convenient.
January 13, 2016
Google Public Storage Bm Flexing
Daleisha is great! She helps you find what you want and at a good price.
January 10, 2016
Google Public Storage Jane Zimmerman
Dear [Public Storage], I was in your [Gude] location on [January 4] and while I was there I was helped by [Daleisha]. S/he was fantastic and [helped me find the right storage at my price range] and [answered all my stupid questions about down sizing]. Because of [Daleisha] and her rockin' customer service, I'll definitely be coming back to [Public Storage] in the future.She was excellent and efficient at her job because I was stressed out about My big move she understand my situation and resolved it with a beautiful smile on her face KEEP UP THE GOOD WORK DALEISHA YOU ROCK!!👍😀
November 30, 2015
Google Public Storage Peter Wong
Devona the manager is great. She is always upbeat and cleaning. She is more than happy to help me with anything i need. As for the facility. It is clean and new for the most part.
October 24, 2015
Google Public Storage regis
Wonderful service! Daleisha was welcoming with a smile and very professional. She answered all my questions, and made sure I was comfortable with everything as she walked me around. The place was clean and well organized. I have to say that I was really impressed... Keep up the good work Daleisha! I'll definitely recommend this place.
October 20, 2015
Google Public Storage Unisa Mansaray
Miranda was a great help with my moving and storage needs thank you
October 20, 2015
Google Public Storage Stephen Bravo
Merinda is a very helpful person just needed boxes and got a whole lot of helpful info for packing thanks public storage!
September 21, 2015
Google Public Storage Jaime Sanchez
Great on-line reservation system, communication, and company representative. The location is close to two major roads, well organized, clean and accessible.
September 4, 2015
Google Public Storage Jeremy Plotnick
I held a locker at this facility of almost 10 years and never had a problem. The entire facility has always been well maintained and very clean. Further the climate control was excellent. I would recommend this Public Storage location to any friends or family in the Washington DC/southern Maryland area.
August 20, 2015
Google Public Storage tom C
August 15, 2015
Google Public Storage Brenda Johnson
Thanks Davonaa and merinda for the packing tips and boxes!
July 22, 2015
Google Public Storage Christina Turner
I normally do not write reviews but i felt this was warranted as i go many places where i see incompetent people: I moved to the area a couple weeks ago and went down to public storage ( on Gude) to see about getting a unit. The property manager, Davona (spelling) was very helpful. She first apologized for the wait as she was helping a gentleman in front of me, but I was only waiting for about five minutes while she finished up with him. Then when it was my turn, she explained to me in length all the services that she could provide me, being very polite and courteous the whole time ( as i had many questions). After a half hour of speaking with me, she suggested a unit that would fit my price range and was VERY knowledgeable in her trade. I would definitely go back to this facility as they are very professional and very informative.
July 15, 2015
Google Public Storage King james
Devonna was very helpful and informative in her presentation of the storage as well as the merchandise. Although I didn't buy any merchandise, she opened my eyes to a world of benefits. I recommend Devonna and her location to anyone. Great individual ✅
June 20, 2015
Google Public Storage Karen Black
stopped to ask questions about the different sized units and get information for my niece who is moving to the area and Penny was very helpful and answered my many questions like the professional that she is. will pass along all that I learned from Penny and hope my niece gets a unit here.
June 14, 2015
Google Public Storage diane workinger
Came in to get information about storage and Penny was very helpful and have me all the information that I would need when ready to rent a unit along with all the packing supplies that would be needed to protect my belongings .
May 12, 2015
Google Public Storage Ivory Gordon
Thanks davonne for all ur help. Great customer service!
May 11, 2015
Google Public Storage Kathleen Kennedy
Devona was great! She went out of her way to assist me in anyway that she can. I come here on a daily basis and ask for her help all the time. Whether its boxes or switching my unit sje jas been there and does not hesitate to help me . Love this place ,love devona and will continue to work here as soon as long as possible.
April 27, 2015
Google Public Storage Shashi Giri
Great property.clean and secured.property manager is simply superb.
April 18, 2015
Google Public Storage Marie Greene
Penny and Devona were really helpful answering all my questions about storage. When I am ready I will definatly be coming back
April 9, 2015
Google Public Storage marta lantella
Public storage on gude drive is great. The new manager, Devona is really together about getting things done and she is a super nice person too. Customer service is super helpful when dealing with the difficulty of a move. Thanks public storage!
March 28, 2015
Google Public Storage Ercilia Troche
Penny was very helpful when get ring my unit here ay gude dr
March 25, 2015
Google Public Storage Nicole Davis
I been a customer at Public Storage for over a year. And I can say that when they hired Penny they was doing the customers a huge favor. Penny made my moving experience with Public Storage refreshing, and with no hassle. Moving is already stressful. Penny is a real assets to the company
March 17, 2015
Google Public Storage Trey Harrell
Katie really stepped up! Great customer service and consistent follow through. I would definitely recommend this company to my friends.
March 17, 2015
Google Public Storage Shelia Virgil -Ndoye
Devona is great. I am a returning customer and love this facility. I recommend this place and devona to anybody.
February 27, 2015
Google Public Storage Tanya J.
The manager here is very helpful and courteous!
January 27, 2015
Google Public Storage Mary Lou Hunsberger
Very efficient and business like staff. the property was very clean.
December 11, 2014
Google Public Storage Yolanda Hidalgo
Merinda was excellent. she was very helpful, knowledgeable and easy going.
December 8, 2014
Google Public Storage Slim Jim
Great clean place to store merinda is great ask for her
November 11, 2014
Google Public Storage tylethia lee
I really enjoyed the my experience with this public storage. Clean, secure location. The manager Merinda was an added bonus, great customer service skills was a plus!
November 10, 2014
Google Public Storage Alice Star
November 9, 2014
Google Public Storage Gregory Atwoot
Penny was awesome for staying after hours to get me into a unit.
October 22, 2014
Google Public Storage Carl R. Mauri
PENNY IS NOT COPPER, she is gold! Penny is one of the storage consultants at this location, and she is the best. Just after I made my storage reservation, I received an inviting voice mail from here asking when I would arrive. I called her back, made an appointment, and the first thing I saw when I waled through the door was her smile. She started the paperwork immediately. Processing the forms takes a bit of time, but she highlighted the spaces where I needed to sign, so it really made it easy. She accompanied me to the space (actually drove me there!) to inspect it. I also received a follow up call from KB to make sure my storage I was happy. Though he was new, he answered all my follow up questions with confidence ,and also said that if I had any questions to call and he provided me the number again. When I rent storage again , this location will be at the top of my list. SUMMARY: There seems to be genuine concern for customer satisfaction that is very comforting. I would do business with them and this location again.
October 16, 2014
Google Public Storage Rha-ni Albert
This is the best. Very helpful. Please stop and ask for John, he stayed pass his closing hour to help me. You can't go with them. Please come by and rent a space.
October 15, 2014
Google Public Storage tarianna polk
Had to write a review about this locate was just looking and was clean super friendly and great customer service I received from miranda was great taken on tour of property clean secure location.
September 10, 2014
Google Public Storage Sarah W.
Bobby is Awesome made my moving experience painless
August 29, 2014
Google Public Storage Shasha Khoshkhou
I have a storage space in California and had to deal with some paperwork in person so I went to the nearest location here in Rockville, Maryland. Penny was extremely helpful with the concern I had so based on that experience alone I would say this is a good storage location. I don't have anything stored here so I can't comment on the condition of the facility, etc. but it appears to be a good location.
August 25, 2014
Google Public Storage Kenny
Came in to buy a few boxes, but also had a few questions about storage. Bobby answered all my questions and showed me my options. If I do go the storage route I will definitely be coming here. Thanks.
August 21, 2014
Google Public Storage Elsa Ocampo
Been renting a unit at this place since 2005. They've always been good to me and Bobby is always looking out for you! Thanks again for everything! Virgil
July 29, 2014
Google Public Storage John Schwanke
Penny was very thorough and efficient. She was great from phone verification of online reservation to tour and paperwork. Thank you Penny!
June 27, 2014
Google Public Storage Adriana Martinez
A friend of mine is moving to MD from New Mexico and asked that I find a storage unit. I stopped by Public Storage on my way home from work just to check out the grounds and get information. I would have to agree the Bobby was most courteous, professional, and extremely helpful. He gave me detailed pricing list based on individual units along with descriptions and even a tour!! While I was there I did let him speak to my friend so that she could ask questions for herself. She agreed that Bobby was so very kind, helpful and patient. Putting her move anxiety at ease! Thanks BOBBY!
June 27, 2014
Google Public Storage A Fiestas
Rented here for a few months, great place, clean and the customer service was always great. Ask for Bobby! he was always very helpful !
May 19, 2014
Google Public Storage Jen Post
Great Customer Service(Thanks Bobby) ,clean, safe facility . Would recommend to anyone looking for a place to store their belongings.
April 25, 2014
Google Public Storage Cesar Lemus
Just rented here, Bobbys customer service skills are excellent, will rent again
April 22, 2014
Google Public Storage William Moore
Bobby was great help me with boxes!!! Would use them again.
April 15, 2014
Public Storage Emily Canady Jennings
March 29, 2014
Google Public Storage L V
Tiffany was so helpful and amazing! Bobby was great as well!
March 21, 2014
Google Public Storage Eric Trout
Bobby was timely and very helpful throughout the entire experience.
March 21, 2014
Google Public Storage Rick Roffeld
I visit here every month and Bobby is awesome. The property is well kept
March 12, 2014
Google Public Storage Emily Wallach Suissa
I had a great experience at this property today. Tiffany S. was very helpful with my immediate needs, and very friendly, Thankyou, Emily J Wallach
March 8, 2014
Google Public Storage Michel Touko
We came here and Tiffany was very welcoming with a nice smile. She was willing to reclean the unit we wanted. She took us to see several units until we found one we liked. She made the paperwork process very easy and understandable for us.
March 7, 2014
Google Public Storage Kenja Thomas
Bobby is awesome give him a raise.
February 22, 2014
Google Public Storage costsell KONG
Rented here excellent managers bobby n tiffany were great would recommend to my friends n fam
February 22, 2014
Google Public Storage Gabby Rojchin
Tiffany and Bobby were awesome!
February 22, 2014
Google Public Storage greg columber
Bobby was very friendly and helpful. I recommend Public Storage at Gude drive location
February 21, 2014
Google Public Storage Brandon Rosati
The manager bobby was very knowledgable and very helpful in setting up and preparing my unit. I would highly recommend this facility and would like to personally thank the manager for all of his help.
February 20, 2014
Google Public Storage Dipps Aggarwal
Tiffany was amazing and really helped with all my packing and storage questions and needs.
January 21, 2014
Google Public Storage Amy Matsui
The complex is very accessible and safe. The staff there is very helpful and knowledgeable. I went in to look for a box for one thing but wasn't too sure what exact size that I needed and Bobby helped me out and also helped me out with other boxes that I needed for our move. He is a great help and very professional. Would definitely recommend them to friends and family.
January 20, 2014
Google Public Storage James Taylor
I went in to the east gude drive location to get some boxes because I am moving to another state and bobby was VERY helpful. he sold me boxes and stretch wrap and even looked up a public storage that is located to where I am moving to. moving is very stressful and to have someone that can help me and make it very easy is a big plus for me. I will recommend this location to my friends in case they are looking for storage in the area.
January 15, 2014
Google Public Storage Power Talk With Alarice
I have to say that Bobby really made the experience very nice one. As the manager on site he is attentive and customer service is awesome. Recently I had an issue where I was unable how to make full payment on my space and with one phone call Bobby was able to encourage me and made sure that the storage was held until I was able to make a payment. I want to give kudos to Kate the regional manager, who really took the time to hear my concern and work with me to make sure that I did not lose my valuables. I would recommend this particular location to anyone. It is clean, easily accessible and let's not forget it has Bobby!
November 25, 2013
Google Public Storage Adrona Betts
Bobby helped provide me with the information I needed to make the choice to rent at that location and he did a very professional job. I find the total lack of dollies and hand trucks and carts to be very unsettling. Much of my storage had to be repacked in lighter weight parcels in order for me to be able to carry it into the building and up the elevator. When I called the office upon arrival with my belongings to ask about a hand truck a woman answered and said there was only one and it was often not available. Not acceptable.
November 18, 2013
Google Public Storage J. Andrew
Excellent value and experience! I have been using this Public Storage location on East Gude Drive in Rockville, MD for the last 6 months and have been very satisfied. The staff are friendly and professional, the pricing is very competitive and the grounds are secure and well kept. I have used various storage facilities over the years and can happily say that this Public Storage location and service team are the best yet. You will not be disappointed!
August 2, 2013
Google Public Storage Steve Coupe
I find that this public storage is a very good one, they have clean, secure facilities, with friendly staff. The one thing that i am particularly fond of are the cylindrical locks that they use. the lock goes into the door of the storage unit itself, leaving only the keyhole exposed. This to me adds another level of security.