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Address

48 Thomas Johnson Drive
Frederick, MD 21702

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-363-7027

301-363-7027

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-363-7027

301-363-7027

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x6'
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    $ 50/mo
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    2nd Month Free
    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 50/mo $67
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    10'x5'
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    $ 66/mo
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    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 66/mo $87
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    8'x10'
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    $ 82/mo
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    Medium 8'x10'
    • Inside unit
    • 1st Floor
    $ 82/mo $109
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    10'x10'
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    $ 126/mo
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    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 126/mo $168
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    2 units left!
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    10'x20'
    Online only price
    $ 128/mo
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    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 128/mo $256
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    10'x25'
    Online only price
    $ 156/mo
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    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 156/mo $312
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    10'x15'
    Online only price
    $ 180/mo
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 180/mo $239
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    1 unit left!
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    10'x15'
    Online only price
    $ 189/mo
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    2nd Month Free
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 189/mo $251
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Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Frederick Storage Units Near Route 15 and Route 26

Frederick storage units located just off Route 15 and accessible to Route 26 are your destination for getting organized in Frederick County. Just minutes from downtown Frederick and a short drive to bothWashington DCandBaltimore, this location is great for commuters, local businesses, and anyone who wants to fight back against clutter.
Grab a5x10 storage unitfor all those smaller items that you can't fit into your space, like televisions, old toys and clothing, gardening tools, or sports gear. With the extra stuff out of the way, you can finally feel at home again.
10x10 storage unitsare also available for larger items like couches, dressers, mattresses, and other bulky furniture.10x10 storage unitscan even fit bikes and motorcycles, giving you more space in your garage or driveway.
Spacious10x20 storage unitsare here for your most ambitious storage projects, including temporary storage for home renovations, moves, or downsizing. These large storage units are also great for businesses who want to boost productivity by clearing out extra inventory, records, or promotional items from their office.
To make your move-in even easier, check out our selection of outdoor storage units where you can drive up and unload unwieldy items quickly. We also offer indoor storage units for when you don't want to work with the weather. Remember to useour eRental programfor contactless move-ins that put the power of Public Storage in your hands.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 345)

February 5, 2024
Google Public Storage D L
Great service. Shamair was very helpful. Clean facility.
February 5, 2024
Google Public Storage Q Jacks
This is the best location in the area! Thanks Miss Brison for your wonderful help!
January 29, 2024
Google Public Storage nndickinson
Quick professional service
January 7, 2024
Google Public Storage Beth Wilson
Shamair was so kind and helpful she answered all my questions and took the time with me even though she had other people waiting thank you for all you do and keep up the amazing work
January 4, 2024
Google Public Storage Vicky N
shamair is always happy to help assist me with storage. I come here whenever I need to get a unit. Thank you.
December 21, 2023
Google Public Storage Mary Powell
Great customer service from shamair
December 5, 2023
Google Public Storage Geanna Thompson
December 4, 2023
Google Public Storage Blanca Ramirez
Great service
November 24, 2023
Google Public Storage Antonio Porter
Shamair was very helpful. Showed me a storage in the rain and helped me rent on my phone. Very nice customer service this place has.
October 6, 2023
Google Public Storage Kenny Hill
Jenn was amazing and very helpful. Great customer service!
October 3, 2023
Google Public Storage Brenda Sawyer
Still charging me for insurance even after I gave them proof of insurance. Rise your rate every 3 months until you're paying twice as much as you signed up for. Did work on the lights in the hallway then I had black dust all over my items Brenda Sawyer Kenny claggett. I'll be finding someplace else to store my things as soon as possible.
October 3, 2023
Google Public Storage Becky Smith
I rented for almost a year from the Public Storage located at 48 Thomas Johnson Dr. On June 28, I received a phone call from Elena, district manager, stating that there was a fire in the unit directly next door to mine which caused me to lose everything in the unit except for what was stored in plastic storage bins. Flash forward to today where I have not heard from Public Storage or Sedgwick Insurance Claims (Orange Door Storage). My account has since been deleted by Public Storage so I cannot even access the contract connected to my account. There is also never anyone on site during normal business hours. I’m highly disappointed with the service and response I have received from both companies. I would never recommend this location or this company.
September 20, 2023
Google Public Storage JAFO2016
Do yourself a favor citizens of Frederick, if you are looking for storage, rent somewhere else but this Public Storage or any Public Storage for that matter. They don’t care about your stuff. You’re just a number to them. They only care about your money. The Property Managers will say anything just to rope you in. This property already had a fire back in May, and because Public Storage likes to cut corners, it will happen again because the electrician only did patch work. The hallways don’t have proper lighting or are completely dark and to this day reek of smoke. People’s units who were affected, were never properly compensated for their lose because cause the Public Storage Orange Door Insurance Program is a joke. They were ignored to the point where they had no choice but to leave. But Public Storage does not care. Their attitude is “ we’ll just have new customers move in” Public Storage uses fancy legal practices and loopholes to get out of any liability or accountability. They give you constant rate increases and try to give you false information to justify their greed. The District Manager, Edaa Mustifah, is a smug, arrogant and ignorant dishonest person and will not care about your issues or just will not do anything at all. Her Boss Tameka Thompson Regional President, supports her dishonest business practices, so this should tell you a little more about how this company operates. They’ll try to have this review removed because they’d rather hide the truth then take accountability. They prefer to hide truth by only getting positive reviews. Most of the drywall in the outside units are either damaged or destroyed because Public Storage doesn’t want to spend the money get them repaired. You’re told “ we don’t when a vendor can come out to fix it” You’ll get more respect as a customer from Extra Space Storage or Cubesmart before Public Storage. When you’re at this Public Storage or any Public Storage, your just a number, a metric number called a show up and occupancy rate. All so that District Managers like Edaa Mustifah, Elena Guyer, get their bonuses. And your personal items either get rodent damages or worse. Oh, and to further assist you, when Public Storage answers to this and other reviews that tell and expose them with “Hello, thank you again for taking the time to reach out to us and share your concern, which we will forward to the team.” this is their polite and professional way to say they don’t care and your matter will not be resolved.
September 19, 2023
Google Public Storage LN C
This company cuts corners! The management sucks and lies! Stay far, far away.
September 13, 2023
Google Public Storage Ed Skarda
Jenn & Shamair Were So Nice! Thanks For Helping Us!
September 4, 2023
Google Public Storage claudia Weedon
Shamair Is Great At What She Does! Thanks For Helping Me With My Storage Needs!
September 3, 2023
Google Public Storage Alusine Lukulay
Shamair was awesome. I continue to come here for the customer service. This is my 4th time
August 23, 2023
Google Public Storage Jennifer Schifko
August 6, 2023
Google Public Storage Melissa Allen
Jenn & Shamair Was Great! I'm Sorry I Made All Those Reservations.
August 4, 2023
Google Public Storage LaShawn Smith
Ben was awesome and informative.
July 20, 2023
Google Public Storage Sarai Jean Bromfield
The manager is SUPER NICE! location is secure and CLEAN
July 9, 2023
Google Public Storage Delanta Dawson
Shamair The Property Manager At Thomas Johnson Drive And Jenn Property Manager At Grove Rd Are The Best At What They Do! Give Them A Raise!!
June 21, 2023
Google Public Storage Thompson Thompson
5 star far the manager that works the 2 storages. Hard worker. Very sweet
June 6, 2023
Google Public Storage Deborah Miller
May 19, 2023
Google Public Storage Bogdan Nedanov
I just started a lease at this location. The company has been great and the process seamless. Also Tracy was super helpful walking me through all the steps!
April 24, 2023
Google Public Storage Joscelyn Ming
Shamair was very helpful and understanding
April 2, 2023
Google Public Storage Kevin Garcia
Nice upgrade. Shamair is great!
March 16, 2023
Google Public Storage Samantha // Astridserm
A++ Shamair is super responsive and the location is well kept.
January 27, 2023
Google Public Storage Mister Charlie
Very informative manager
January 20, 2023
Google Public Storage Sandra Summers
Easy online rental experience. I called the facility to ask if I could have my pod delivered and unpacked same-day, and I could. They also, kindly, made it easy for me to access my unit once I moved in town so that the attendant did not have to be there:)
January 12, 2023
Google Public Storage Adrienne Moss
The manager, Shamair was very patient with me, explaining all details and assisting me through the apps. It's nice to know that when I have a wee uestion ok all I have to do is call
December 28, 2022
Google Public Storage Melissa Markmen
Easy online rental storage.
December 28, 2022
Google Public Storage Mike Brown
December 6, 2022
Google Public Storage Eli Charriez
Very awesome manager
December 5, 2022
Google Public Storage Debra Lee
November 15, 2022
Google Public Storage Katy G
A+ experience
November 7, 2022
Google Public Storage Jayson Smithfield
The young ladies that work here and the other store on Monocacy are great
October 6, 2022
Google Public Storage Naalphatu Toure
Shamair is very helpful and very patient. I will come again because of her.
October 4, 2022
Google Public Storage Geano Thompson
What can I say? This is the best place to get storage in Maryland. I moved out but still wanted to let it be known to get your storage needs at this location. Just ask for Shamair and you will be taken care of
September 29, 2022
Google Public Storage Abraham Koumassi
Shamair is always willing and able to help. Customer service is the best I’ve had ever . Thank you
September 14, 2022
Google Public Storage Randall Koch
Storage was fine..but make sure you read the contract..I moved out of my storage building on the 3rd of this month..that was the first avaliable weekend to move out..yet public storage charged me the entire month..I called and was told they only pro rate during move in not on move out. Horrible policy.I was charged a whole month for 3 days. Customer service said. "Well its your fault you didn't catch that when you read the contract..
September 8, 2022
Google Public Storage chris ocansey
Kristen Was Great! She Explained All My Storage Needs! Great Customer Service!!
September 8, 2022
Google Public Storage Gale Hyde
September 7, 2022
Google Public Storage Big Mamu
Jenn & Kristen are two of the most nicest and professional people you ever want to meet. Jen explained how safe and clean the units were and She was right. You can literally eat off the floors “not recommend” but that’s how well kept and maintained this facility is. The ladies made me feel at ease and that’s why I decided to purchase my unit. Just speaking with them gave me a sincere since of SAFETY. I’ve been desperately looking for a safe storage facility and there it was Public Storage. I HIGHLY recommend this location here in Frederick Maryland because of the way I was treated; and most importantly how absolutely clean this facility is maintained. And by the way, I saw no signs of roaches or rat droppings because when I was alone on the floor locking my unit I looked and saw absolutely nothing!!
July 1, 2022
Google Public Storage Gtm Tattoo Alan Rojas
Shamair was very nice and helpful Very Good service
June 20, 2022
Google Public Storage Manuel Davis
June 20, 2022
Google Public Storage [email protected] Lynn's 1770
It's been ok. Price just keeps going up every month.
June 8, 2022
Google Public Storage ellen santucci
I just want to thank Shamair for the excellent service she provided in assisting my needs for a storage. I wish more people were as thoughtful, and professional as Shamair.
April 11, 2022
Google Public Storage May Playz
Super clean, super friendly site manager!
April 11, 2022
Google Public Storage Sarah Jean
Super friendly staff!!! She is always a pleasure when she helps me with any problems I have. 🤩
February 22, 2022
Google Public Storage wilma flores (Mimi)
Just want to recognize Shamair property manager for her great personality, wonderful customer service and the upkeep of the property she’s a hard-working young lady.
January 30, 2022
Google Public Storage Catherine Breeden
Great!!!
November 9, 2021
Google Public Storage Krista Kyle
My experience with location was fantastic!!! Shamair was incredibly helpful & answered all of my questions with professionalism & a friendly manner. It's been many years since I've needed a storage location. I moved from Pittsburgh PA to Frederick MD - selling my home & putting all of my belongings in storage which can be stressful. I am so glad that I found Public Storage... & their representatives/employees are TOP NOTCH! Thank you so much for putting my mind at ease... sincerely!!!
October 15, 2021
Google Public Storage Jadet Charriez
Shamair was awesome. Very helpful. I recommend people come here to store. Thank you.
October 9, 2021
Google Public Storage Mind Your Business
I love this location because Shamair is always helpful and knowledgeable. I won’t go anywhere else.
August 25, 2021
Google Public Storage Jonathan Gray
I'm highly pleased of the courteous service that I received when I visited 48 Thomas Johnson Dr Public Storage...Shamair was kind, friendly,and very willing to make sure that my needs were met. I highly recommend anyone in need of courteous service to stop in here.
July 19, 2021
Google Public Storage Sari Jean
Always clean & tidy PLUS the manager always makes me smile when I see her!
July 5, 2021
Google Public Storage jennifer schifko
June 23, 2021
Google Public Storage David Weber
June 16, 2021
Google Public Storage Junior Velez
This is a great storage facility and has a great staff. Today i was attended by linda and was very satisfied with her service. She accommodated my storage needs and was very friendly throughout the service. I will absolutely recommend this location to anyone in need of storing their valuables in a safe location. Thank you Linda.
April 30, 2021
Google Public Storage Joce Cortez
March 17, 2021
Google Public Storage Debbie Sofikitis
Kristen is the person who helped me out at thomas johnson dr.she was very helpful. I was very satisfied and appreciated her help. Everything was fine.
March 11, 2021
Google Public Storage Elizabeth Hottel
Staff was informative and extreunits aremely helpful. Facilitie is tidy and storage clean
March 9, 2021
Google Public Storage Tuesday
The young lady Kristen that works the front desk was very helpful
February 18, 2021
Google Public Storage K Gwyn
Kristen, great customer service!
February 12, 2021
Google Public Storage Magic zuba
The office Manager Shamair is very sweet. I would recommend this place for the customer service alone. Storage here was a decent price and size
February 2, 2021
Google Public Storage Mobsters and Lobsters
Had a fantastic experience with the manager. I was browsing For a facility and stopped here and met her. I was extremely impressed with everything and will absolutely be recommending to everyone.
January 26, 2021
Google Public Storage Raquel Angell
I used this location for a little over a year and the condition of my items were almost as I left them. (It’s expected to have dust when items sit for that long) I had no issues with damages of any of my belongings and thankful for the cart left to help with loading/unloading in the storage units. The staff has always been kind and helpful.
January 14, 2021
Google Public Storage Bryanna Thompson
Recently used this location for storage and the manager Shamir was sweet, attentive & very helpful.
January 10, 2021
Google Public Storage Kyle Hendrickson
Shamair was very helpful over the course of a couple of days. Great service. Even worked with us to obtain the best price. Excellent!
January 10, 2021
Google Public Storage Lauren Lipps
Until recently, I'd never had to use a storage facility. After searching prices/location that would suit my situation, I booked online with Public Storage on Thomas Johnson Drive. The process was pretty simple. After a few weeks, I discovered I needed a larger unit. I called and stopped by to talk to Shamair in the office. She was incredibly helpful, offering suggestions and allowing me to take a look at a larger unit. She made the transition process as easy as possible for me. Thank you, Shamair!
December 11, 2020
Google Public Storage Mandy Charles
Very nice facilities manager Shamar. No issues with my stuff in the storage bin. Great customer service
December 7, 2020
Google Public Storage roger Nkembe
Shamair and Kristen are always proactively finding ways to accommodate us! Great, great service! Kudos, ladies! Blessings always
December 3, 2020
Google Public Storage Danny Day
Shamair is outstanding in all aspects possible!
November 18, 2020
Google Public Storage Amber Weedon
I had a great experience at the Tj Drive location, the managers were GREAT!! I’ve never gotten a storage unit before and I was definitely in the right hands. Thank you so much!!
November 15, 2020
Google Public Storage T K
Rented twice with Public Storage and the manager , Shamair, was very helpful. Would recommend this place to anyone who is looking for storage space.
November 10, 2020
Google Public Storage Linda Davis
October 22, 2020
Google Public Storage Jason Biscmarck
No complaints. Facility is a bit dated but functional nonetheless. Nice staff
October 22, 2020
Google Public Storage Genisis Tarkor
Very nice lady. Shamar.
October 2, 2020
Google Public Storage Markie Ambro
Kristen was very helpful, informative, and got us in and out seamlessly!
September 25, 2020
Google Public Storage alusine lukulay
Shamair
September 14, 2020
Google Public Storage George Swanson
Shamair was very helpful and got me in and out
September 12, 2020
Google Public Storage Bill Wood
Shamair was awesome. Quick and easy reservation service. Thank you
September 6, 2020
Google Public Storage Miranda Moorman
August 24, 2020
Google Public Storage Tabby Catty
It was a pleasure using this place. The site manager here has great customer service
August 21, 2020
Google Public Storage Landon Thomas
August 20, 2020
Google Public Storage Hilda McKay
5 stars for all people and managers who work there!!!
August 16, 2020
Google Public Storage Priscilla Johnson
5 stars for customer service and the manager. She is always happy to help
July 13, 2020
Google Public Storage Patrick jones
Easy facility to work with and great staff
July 11, 2020
Google Public Storage Sandra
Kristen and Shamair were great. The 5 stars are for them. Pleasant, radiant, and helpful is always inviting. Thanks for saving my experience with this company.
July 4, 2020
Google Public Storage Mark Walsh
Shamair has been extremely helpful, informative, and supportive since the beginning of a very tough transition in my life. I believe if there were an ideal representative for Public Storage, it's services, and the support it provides, she is certainly ideal. Thank you. Hi. I cannot access a feed on website to submit a new review, so I am forced to simply add) edit my old one. . . All I can say is, once again, Shamair has been on this long journey with me and my late brother. It's been a very difficult time. That said, she has been all along absolutely accommodating, pleasent, and very straightforward with answers to questions and concerns. I cannot sing enough praise about her professionalism and demeanor; Shamair is the best of what it takes to be a positive representative of a company. Whatever her salary may be it is not enough !!
July 3, 2020
Google Public Storage Missy Lepage
Wonderful customer service. Shamair was amazing !!
July 1, 2020
Google Public Storage Lydia Lague
Excellent staff - friendly, knowledgeable & very helpful. Unit clean, dry & convenient. BONUS: there's an overhead light! Pricing also terrific.
June 22, 2020
Google Public Storage Shain Loughty
This place is a bit out dated and old. Shamair did my paperwork & explained everything to me in great detail. I appreciated the social distancing efforts and would recommend this place. 5 stars
June 18, 2020
Public Storage Susanna Sanford Woodward
Easy and positive experience.
June 11, 2020
Google Public Storage Mariyum Kalowsky
I’ve been storing at this location for over a year. Shamair has always been extremely helpful with everything I needed. I wanted to downsize my storage however there were no sizes available, Shamair was so nice to call me a few weeks later to ask me if I was still interested in moving my items to a smaller space. Today I went in the office because I forgot my gate pin and she asked me for a review that I was more than happy to give. She even remembered my name. Thank you for all your help, Shamair.
May 23, 2020
Google Public Storage Holly Baumgardner
May 4, 2020
Google Public Storage Shannon Noble
DO NOT RENT AT THIS PUBLIC STORAGE!!!!! YOU HAVE BEEN WARNED!!!!! CUSTOMER SERVICE IS TERRIBLE,UNPROFESSIONAL, UNPREPARED,LAZY!!! I HAD A STORAGE FOR A FEW MONTHS, CAME BACK TO RODENTS DROPPING IN MY UNIT ALONG IN THE HALLWAY!!!! SHAMAIR THE CUSTOMER SERVICE REP AT THE FRONT DESK, WILL CALL YOU A THOUSAND TIMES IF YOUR ACCOUNT IS UP TO DATE....SHE WILL BE CALLING FOR NEXT MONTH PAYMENT WHEN ITS NOT DUE!!!! EVEN IN A PANDEMIC!! SHAMAIR IS RUDE AND LACK COMPASSION FOR HUMAN BEINGS...I GUESS ITS A TREND HERE, THE DISTRICT MANAGER “EHDAA MUSAITIF” IS TRAIN THE SAME WAY...VERY UNPROFESSIONAL, UNRELIABLE, UNRESPONSIVE!!!!! SAVE YOURSELF A TRIP AND MONEY!! RENT ELSEWHERE!!
April 21, 2020
Public Storage Sean Janice
Customer service is awesome and pricing is the best. Ric and Layla are very helpful.
April 4, 2020
Public Storage Chris Custer Reeder
Great customer service, great pricing. Totally safe transaction. Within 5 minutes I signed for my unit and was unpacking without any physical contact during the corona virus outbreak. Couldn't be happier.
March 13, 2020
Google Public Storage Droop 15
Very good customer service
March 12, 2020
Google Public Storage Ritchie Wolfe
February 29, 2020
Public Storage Teela Frasier-Ponders
that other people come and use this storage company,
February 26, 2020
Google Public Storage Joseph Jennings
Kristen was extremely helpful, courteous and efficient. It was truly a pleasure renting a storage unit from her today.
February 23, 2020
Google Public Storage Alexander Graham
I don't ever leave a 5 star review unless it was truly a great experience. Shamair looked out for me, helping to save me money. She was very friendly and hospitable. I would highly recommend this place for a low stress experience. God bless!
February 21, 2020
Google Public Storage Rob Hummel
Shamair is the Bomb and Professional
February 15, 2020
Public Storage Ric Sitnek
This post is written for Jayne Gardner. We've had this storage unit for 5-6 years now and never had a problem. Very safe and a pleasure to work with.
February 13, 2020
Google Public Storage Diva Dahpree
The manager had the best customer service ever!! Super friendly, knowledgeable and accommodating!! She made sure all my questions were answered, even provided me with information I didn’t even think about asking!! Property was very clean & well maintained!!!
February 1, 2020
Google Public Storage Herve Deugoue
amazing service!
January 27, 2020
Google Public Storage Wayne Keeny
Shamair was awesome. Would rent here again!
January 15, 2020
Google Public Storage Patty Barker
Kristen was very helpful
January 15, 2020
Google Public Storage dmv dmv
January 12, 2020
Google Public Storage James Marckoff
My payment for this month didn’t accept with my autopay and the manager Shamair gave me a call so that I wouldn’t get a late charge. Great customer service. Thank you
January 7, 2020
Google Public Storage Jostin Tencio
December 31, 2019
Google Public Storage Brian Thompson
Kristen was extremely nice and helpful, she had a very soft/soothing voice!
December 30, 2019
Google Public Storage Nicodeme Wanko
Shamair is a very good manager with great customer service. If you ever need storage you should come here. She is very helpful.
December 27, 2019
Google Public Storage John G.
Shamair and Kristen were very helpful in the complete process. I will be a "long term" tenant as the unit will be used for my business! I had looked at other storage/garage facilities before and this particular public storage facility has the best customer service!
December 23, 2019
Public Storage Lennin Garcia
Great customer service and very secure public storage also affordable prices
December 14, 2019
Google Public Storage Frank Stupak
December 8, 2019
Google Public Storage Clifford Howard
Excellent people and they are prompt and courteous and very professional. Shamair is a wonderful property manager and treats you like royalty.
November 25, 2019
Public Storage Chris Fridrich
Repeat customer, service impeccable, rates unbeatable! Thanks, Layla/Ric/Jack!
November 25, 2019
Google Public Storage Connie Pryor
Shamir is an excellent manager. She helped us change two storage units in one afternoon. We downsized one and upsized the other, plus she worked out the best pricing. She is also very clear about the rules and payment dates, etc. Very happy to have our things here! We feel she is paying attention to everything that is going on!
November 25, 2019
Google Public Storage Isaiah Rosser
Great manager and very clean property!
November 24, 2019
Google Public Storage Joao Lira
November 2, 2019
Public Storage Cody Hess
Amazing facility to store things at! Great management and well maintained building👍👍👍
October 16, 2019
Google Public Storage Jerry Gr
rent a unit recently, the female at the front was extremely nice and professional...
October 15, 2019
Google Public Storage Fenix Bridge
This is my 2nd time renting from Public Storage, we were assisted by Jenn who was absolutely fabulous to my mother and I. Her customer service was impeccable. She showed us a few units, one of which was slightly damaged, but she directed us until we found a suitable unit. She was very friendly with a great sense of humor which made the situation pleasant, as we had just experienced the loss of my father and were very stressed about the whole ordeal. She definitely made it pleasant and personable for us. 5 stars.
October 12, 2019
Google Public Storage I. VILLALOBOS Hover
We have been using this Public Storage since we moved to Frederick, MD in 2003 or so. Their willingness to help the customers is remarkable! A+ for customer service and cleanliness! SHAMAIR is very professional and always helpful, thank you for helping me with the stuck door! And others!
October 11, 2019
Google Public Storage Kelly Vinson
Great place to store and excellent customer service.
September 22, 2019
Public Storage Zoe Moore
BEST!’ Wonderful! Efficient, organized, clean and super friendly staff. BEST OF FREDERICK!
September 1, 2019
Google Public Storage Gabriel “Gabe” Lancaster
This was by far the most amazing experience I could have imagined. Putting your things in a storage is not a fun process but our rep Shamair was stellar from beginning to end. If you are in need of a storage unit I STRONGLY RECOMMEND YOU COME HERE.
August 31, 2019
Google Public Storage David Crosswhite
So helpful! Shamair and Kristen work so well as a team! Thank you!
August 31, 2019
Google Public Storage The Crosswhites
I hate storing my stuff. I can say the only thing good about it is working with Shamair and Kristen. They are so helpful it was more like working with friends. These employees care about their customers.!
August 24, 2019
Google Public Storage Jim McCoy
Kristen was superb. Excellent Customer Service
August 20, 2019
Google Public Storage Mike Derr
Shamair was very professional and sweet. She kept things short and to the point. Thank you for the excellent customer service you provided me both on the phone and in person.
August 17, 2019
Google Public Storage Triad Basement
Jenn was there to help me rent my storage unit and help pick the right size unit that will work for me while i make my move into our new house. She was extremely helpful and friendly. Units are clean and have very easy access.
August 13, 2019
Google Public Storage James Liberto
August 3, 2019
Google Public Storage Lindsay Boyd
Shamair was very helpful. She was so kind to help me out with storage last minute.
July 27, 2019
Google Public Storage Htin Kyaw
July 8, 2019
Google Public Storage Sean Colon
I was actually going to another storage facility when I saw Public Storage on Thomas Johnson Dr. I called to check on rates and the site Manager, Shamair, was so professional, helpful, and nice helping me get to the facility and showing me around that I instantly decided to store at this Public Storage instead of the competitor.
July 8, 2019
Google Public Storage Tamyka Waters
The staff member Shamair was very professional, knowledgeable about the space sizes, items for sale, and was very patient in explaining all details and fees. I would definitely recommend using Public Storage on TJ Drive.
July 6, 2019
Google Public Storage george hrses
Nice crew
June 8, 2019
Google Public Storage DARC E
There is no private units and the ones they have we are told will be losing their inside ceiling privacy. This means anything can happen and anyone could video tape what you have in your unit. DONT RENT FROM THESE PEOPLE. THEY ARE SKETCHY. If you have anything of value that you care about store it somewhere else.
June 4, 2019
Google Public Storage Sean McLean
Jennifer was fantastic and a real pleasure
May 14, 2019
Google Public Storage Isaiah
Shamair is the best! She made sure I understood the pricing and sizes of the storage so I can get the right one I needed.Also she assisted me with buying g supplies I need. I would recommend going here if you ever need to store anything. I know my property is safe.
May 5, 2019
Google Public Storage S Elyse
Great service.
April 24, 2019
Google Public Storage Ben Henning
Very friendly staff, always willing to help. The location was great and the building was very easily accessible.
April 11, 2019
Google Public Storage Donnelle Herbert
Very nice lady at the front desk. She was very helpful and knowledgeable.
March 26, 2019
Public Storage Monica Miller
Security Public Storage has done a wonderful job of storing my stuff for nearly ten years now. The unit is always clean when I arrive, and it generally isn’t crowded. If I have to take stuff out of my unit, I usually have plenty of room in which to work. I am not on automatic payment a lot of months, and I always get great service when it comes to making payments, and plenty of email reminders when I run late. Plus, Ric is a great guy!
March 25, 2019
Google Public Storage Witchdoctah
Used them for a few months. Just one thing. The storages are a bit open and mass amounts of spiders
March 25, 2019
Google Public Storage Karen Clinton
Wonderful location, the managers are so welcoming! Shamair is the best!
March 24, 2019
Public Storage Erik Seidler
The site is clean, the security systems are top notch, and the office has any packing supplies you may need. If you're storing in Frederick, store here.
March 21, 2019
Public Storage Mb Pigott
The property is clean, well kept, and well lit with very good drainage off the site. Completely fenced in with electronic gate, and cameras. Plus the business owners live on the property. Seems very efficiently run and I have had no problems as I go into my 5th month there.
March 9, 2019
Public Storage Red Bird Cline
very clean well maintained secure storage. Rick and Layla a very friendly and knowledgeable. they are the kind personable people that you want to do business with. the facility is well lit inside making it easy to put things in or take things out of your unit and see what you're doing. the prices are reasonable which I appreciate because I am on a fixed income. I would recommend this facility to anybody in need of storage
March 8, 2019
Google Public Storage James Greene
Kristen was excellent. Super professional with lightening fast service that was easily comprehensible. Recommend to anyone needing storage in the near future.
March 7, 2019
Google Public Storage young red
Shamair helped with everything!!
February 16, 2019
Public Storage Kristin Schaus
I have been with security public storage for over a year now. they were able to accommodate me when I first got my unit and had to switch to a bigger one. I'm able to go online and pay monthly; super convenient!! everyone is always very helpful and nice and the facilities are always clean!! Highly recommend!! Why settle for less than the best!
February 15, 2019
Google Public Storage Anna Ed
A great place, good location too. I enjoyed the management
February 7, 2019
Google Public Storage Melissa Hagberg
Very friendly staff! Very satisfied.
February 7, 2019
Google Public Storage Jason Johns
Kristen is the best answerd all my questions I had and very knowledgeable thanks for your help
January 23, 2019
Google Public Storage Alexandra Mascaro
All questions were answered, all needs were met, and service with a smile. 10/10
January 11, 2019
Google Public Storage Debra Van Gilder
The property manager was extremely friendly and helpful.
January 6, 2019
Google Public Storage Chelsea Alorbi
December 10, 2018
Google Public Storage Toby Anderson
Super friendly manager!
November 26, 2018
Google Public Storage Jae'Mie Hughes
Easy to set up reservations for unit access. Shamair was helpful and professional throughout the whole process.
November 15, 2018
Google Public Storage Elizabeth Kanalley
Hello, I am back to update my review of Public Storage on Thomas Johnson Drive I checked out of my unit and it was fast and easy. Kristen was extremely helpful and made checkout a breeze. THANK YOU! I will probably accumulate too much stuff before too long and will be back to rent another day. I will also add that even though we had torrential rains this summer my stuff was all just fine. Safe, secure and dry! The following is my review from 3 years ago: I am back at Public Storage on Thomas Johnson Drive! I rented a large unit there for many years, and now I am in need of additional storage space, and have returned to this very secure and dependable facility. Lotus, the manager is outstanding. He is courteous, professional, patient and friendly. He helped me find the best unit to suit my needs and offered excellent advice. The location is convenient. It is easy to get in and out. The access hours are great, I did check around town, and found that Public Storage at the Thomas Johnson location offered competitive rates, plus the neighborhood is not so isolated and scary as some other self-storage facilities I visited. It feels safe and secure. I was very pleased with how quick and painless it was to set up my rental, too. All around, a great experience. Thank you, Lotus!
November 9, 2018
Google Public Storage Arnold Wilkinson
The girls who work here are very helpful And nice. I truly appreciate the customer service.
October 14, 2018
Google Public Storage Vivian G Delaluz
Excellent Customer Service, great personality, extra attendance, clean and maintained location, and most of all easy to access and easy to work with.
October 11, 2018
Google Public Storage aisha rich
The property manager was so sweet & helpful! I was in and out quickly and she gave tips seeing that this is my first time using storage!
October 4, 2018
Public Storage Devon Hartzell
Great storage unit, very clean and offers air conditioned units. They also sell tons of boxes!
September 19, 2018
Google Public Storage Artsee Chick
Shameer was friendly. I will return here in the future.
September 17, 2018
Google Public Storage Rhoan Bromfield
September 3, 2018
Google Public Storage fit4JC3:16
Great customer service!! Clean storage!!
September 1, 2018
Google Public Storage Judy Jackson
August 22, 2018
Google Public Storage Dahpree Nelson
Great customer service! Property was surprisingly clean! Rental went fast & the process was easy.
July 29, 2018
Google Public Storage Derrick Spurlock
The girl at the front desk was so informative and helpful! I will tell my friends to come here when they have to store their things!
July 25, 2018
Google Public Storage Courtney Ebner
Just rented a storage unit from here for around 3 months. My initial visit was very nice, decided I needed a bigger unit then I originally reserved, the girl in the office was nice enough to give me the internet rate over their computer rate. Everything was digital and emailed over to me, both at opening & closing my unit. Both processes were pain free. Storage area was nice overall. Only complaints was only having 2 carts for the whole property, so if both were being used you were SOL & had to carry everything all the way to your unit. The outside door in the center, closest to access my unit, was broken, so to get in you had to enter from one of the doors at the end of the building - but with some shoulder strength could get the center door to open out & then chain it open. Only suggestions - fix the door (I"m shocked it's not a fire safety concern), provide another cart or two and maybe have some of those DampRid container around the hallways to help keep down the musty smell.
July 14, 2018
Google Public Storage J S
Made reservations for 5x10 one week ago. Management gave only 5x10 unit away 2 days ago and didn't call me so I could make arrangements. They waited until I showed up to tell me. Would not work with me to give me the next bigger unit. Public Storage doesn't care. They do anything to get more money from you. Bait and switch.
July 3, 2018
Public Storage Aric Jones
People there are cool and I love my storage spot.
June 29, 2018
Public Storage Gloria Irons
Conveniently located, the facility is well maintained, and the staff is friendly and professional. U-haul is available on site.
June 21, 2018
Google Public Storage Cat B
Attendant there has zero answers to any questions you ask. She says I am I'm just sitting in for another person...literally.they could have had my dog sit there all day of they just needed a warm body in the chair. .
May 5, 2018
Google Public Storage AJ Szabo
April 15, 2018
Public Storage Mia V. Honey
I have been a customer for over a year and I have never been more pleased with a storage facility. Every month as a courtesy we are reminded via email of the different methods of saving monies on your monthly rate. I love the reminders!! Great team!
April 7, 2018
Google Public Storage Rebecca Kirkner
Quick and easy, always pleasant staff.
April 1, 2018
Google Public Storage Ron Fritts
Mr. Lotus was terrific to wok with. I highly recommend this Public Storage!
March 4, 2018
Google Public Storage Van Thawng
Quick and easy
March 3, 2018
Google Public Storage Kimberly Heaton
This guy is great quick and easy in and out service!
March 2, 2018
Public Storage Robbie Stephan
Really clean and easy to access. Staff really nice and extremely helpful
March 2, 2018
Google Public Storage Jim King
Awesome service
March 1, 2018
Google Public Storage Ashlee Bruchey
Thanks Lotus for your quick fast and friendly service!
February 24, 2018
Public Storage Christopher Rodgers
Clean, well-maintained facility with a good variety of size options available. The staff are friendly and helpful and clearly take pride in their business.
February 15, 2018
Google Public Storage Briana Whitby
Quick and easy!!!!
February 10, 2018
Google Public Storage Dez White
Karen was very friendly and informative. The facility looks great!
February 4, 2018
Google Public Storage Rajan Shrestha
February 1, 2018
Google Public Storage Mariah Kimbler
Quick and easy, great start up deal!
January 17, 2018
Google Public Storage Alan White
The staff here maintains the facility really clean
January 12, 2018
Google Public Storage Clifton McKnight
Great management!
January 9, 2018
Google Public Storage Roger Brown Sr.
Karen was amazing great customer service!
December 23, 2017
Google Public Storage antoine sinclair
lotus was extremely professional and quick with the process, and made the experience user friendly
December 18, 2017
Google Public Storage tim doody
Quick and easy. Clean with great service.
December 8, 2017
Google Public Storage teddy dickinson
Quick and Easy to get a space Lotus is the man
December 3, 2017
Google Public Storage Bianca Wallace
Mr. Lotus has came in with one of the biggest blessings. He had such a pleasant attitude and any questions that I had he ensured that I had the info. Public storage is the place to go. Honestly, between their deals and promo and their customer service moving is already hectic and stressful so it’s great to have a safe place to put your belongings and know that at least that part is taking care of.
December 1, 2017
Google Public Storage Annette Nucilli
Lotus is great to deal with.
November 29, 2017
Google Public Storage Hannah Fair
Lotus was very helpful and the prices were great. Great customer service!
November 29, 2017
Google Public Storage Luz Moten
Lotus is great to deal with
November 20, 2017
Public Storage Estuardo Bran
how much does the rent of a public store per month cost?
November 4, 2017
Google Public Storage Kimberly Eteeyan
Exceptional service provided by Lotus!! So appreciate it!!
October 29, 2017
Google Public Storage diane chong
Lotus was a great help
October 28, 2017
Public Storage Mary Hennessy
Very clean and office is very friendly. When I had problems they helped me solve them.
October 14, 2017
Google Public Storage Kaye Gilchrist
Laura was quite helpful today. I appreciated her help. 👍🏿👍🏿
October 6, 2017
Google Public Storage Shamika Waters
Great place to rent
October 5, 2017
Public Storage Lisa Teasley
great facility, Nice Staff. I love the hours of operation. I have been with this storage company for many years. Living in an apartment and not enough closet space for winter and summer clothing...
September 23, 2017
Public Storage Susan J. Miller
Great staff, very helpful, clean building & units, easy access, units alarmed, on premises residents, good prices and just all around pleasant to deal with. Wouldn't want to go anywhere else.
September 8, 2017
Google Public Storage Angela Davis
Lotus was absolutely wonderful! Helped us find the perfect unit to store all of our belongings. Would highly recommend!
September 3, 2017
Google Public Storage Ray Cooper
Great place, awesome staff. Even called back after leaving message just before closing time. A+++++++++
September 3, 2017
Google Public Storage Dalante Jones
Things went great and awesome to store your stuff
September 1, 2017
Public Storage Patricia Holmes Lockard
Staff in Frederick is always very friendly and helpful!
August 19, 2017
Google Public Storage A S
Best services I've gotten in 30 years Mr. Lotus is a amazing helper. Thanks so much for your service sir.
August 11, 2017
Google Public Storage Matthew Wing
Great service, very secure.
August 8, 2017
Google Public Storage Serena Gadd
The staff is very helpful, highly recommend
July 23, 2017
Google Public Storage Jennifer Ramos
Friendly staff!
July 17, 2017
Google Public Storage Lucio Dominguez
LOTUS WAS GREAT TO DEAL WITH
July 9, 2017
Google Public Storage bobby kea
Storage was quick and easy, great customer service, friendly staff
July 8, 2017
Google Public Storage Cheryl Baul
Lotus is great to deal with
July 2, 2017
Google Public Storage Aisha Francois
Lotus was great!!! Top notch customer service!!
June 14, 2017
Google Public Storage Bethany Anna
June 6, 2017
Public Storage Henry Aquino
Muy limpios, muy seguros, muy amables, lo recomiendo porque no hay roedores como en otros lugares
June 4, 2017
Google Public Storage Faithe McCreery
Lotus was very helpful & friendly!
May 21, 2017
Google Public Storage Joe Catterton
This place was great! Very organized, quick and helpful!
May 7, 2017
Google Public Storage Denise
Excellent customer service. Lotus is super helpful and very knowledgeable. Great experience. Will return if needed in the future.
May 6, 2017
Google Public Storage Joe Welsh
Lotus was excellent to work with!
May 6, 2017
Google Public Storage Emily McCort
Lotus was super helpful with moving my stuff into a unit and made my rental quick and easy!
April 23, 2017
Google Public Storage Lusine
Lotus was quick to assist me and helped me get settled in as quick as possible answering all my questions.
April 21, 2017
Google Public Storage Tina Carroll
April 17, 2017
Google Public Storage Shamar Foster
Lotus was awesome. Very kind and knowledgeable about the units.
April 9, 2017
Google Public Storage Tanya Watkins
Lotus was very accommodating and very professional
March 25, 2017
Google Public Storage Cedric David
Easy setup. Lotus helped us getting started, very friendly.
March 19, 2017
Google Public Storage Wendy Harman
lotus was nice to deal with
March 6, 2017
Google Public Storage Roberts Family
March 4, 2017
Public Storage Steve Andress
I've had climate controlled units for years at the Frederick SPS. It's clean, convenient, and well maintained. If you need storage, I recommend SPS.
March 1, 2017
Google Public Storage Cole French
Excellent service that more than exceeded my expectations. Great pricing, also.
February 9, 2017
Google Public Storage Amy Roche
Very quick and helpful!
February 8, 2017
Public Storage Mark Loraw
Great service and unit storage. Totally satisfied.
February 3, 2017
Google Public Storage Katie Arvidson
Lotus helped me find the right sized unit!
January 20, 2017
Google Public Storage Ernie Koppen
Lotus was great to deal with,nice property
December 16, 2016
Google Public Storage Raynard Bradley
Lotus is great to deal with
December 15, 2016
Public Storage Eliza Menchaca
Security Public Storage Frederick, MD is the BEST storage company! I've been a happy customer for more than 5 years. Fantastic Price, Location, Staff! Beautiful and clean facility! Very Safe & Gated! Uhual Trucks are located on site. Love the Free Huge Moving Carts they provide free to use! Thank you :)
December 15, 2016
Google Public Storage Sandy Johnson
The property is very clean and well taken care of. The manager, Lotus Gadd was very friendly and went over and beyond to help with all my needs. I highly recommend this location for anyone looking for a storage unit!
November 20, 2016
Google Public Storage Christina Poindexter
The staff was great. We have enjoyed our stay.
November 19, 2016
Google Public Storage Donna Lewis
Excellent and friendly service!!
November 11, 2016
Google Public Storage Dominic Salazar
Lotus was really great and so helpful!
November 4, 2016
Google Public Storage Lauren Rabbitt
Lotus was very friendly and helpful! Would definitely recommend getting a storage unit there!
October 28, 2016
Google Public Storage Sarah Kornides- Morgan
Great to deal with! Quick and easy!
October 27, 2016
Google Public Storage Christin Braswell
Lotus was great to deal with!
October 20, 2016
Public Storage Robert Wilson
I just to add my compliments to this storage facility. We needed a short term climate controlled unit at a fair price and BINGO we hit the jackpot with this place. Clean, easy to get to and friendly. Just what we need in today's world when it's Only about ME. Thank you for your service. I will use you again and again when the need arises. Sincerely, Robert Wilson
October 14, 2016
Google Public Storage Cassidy Silliman
Lotus was awesome!!! He was really helpful, and knowledgeable and made me feel comfortable about moving my stuff in!
October 3, 2016
Google Public Storage Terance Auleta
Great prices.
September 25, 2016
Google Public Storage Nick Hull
Open on sundays!!!! Huge help and speedy service highly recommended, definitely will be using them again!
September 25, 2016
Google Public Storage Hannah Stastny
Great service on a Sunday! Extremely nice and helpful and the lowest rate around!
September 21, 2016
Google Public Storage Ryan Gravett
I went in to buy stuff to pack up my apartment at lotus got me exactly what I needed to get my move started.
September 20, 2016
Public Storage Nicole Johnston
I have been using SPS for a while now and Ric and Layla have always been so awesome and easy to work with. I had to move to a larger unit and they were able to accommodate me into a unit right around the corner! Prices are affordable and I'm pleased with the service!
September 2, 2016
Google Public Storage Mary Spielman
I recently had a need for moving boxes. I stopped at the TJ Drive location on my way home from work. There I was met by the manager Lotus. He was polite and attentive. He asked what types of items, quantity etc. to be moved. He suggested the packing tape for the boxes when I told him some things were heavy. After my purchase he even carried the items to me car and put them in the trunk. Lotus showed great customer service, as well as product knowledge. I would definitely recommend anyone needing moving supplies to stop by and see him.
August 14, 2016
Google Public Storage Brad Martin
Great prices. Good customer service.
August 6, 2016
Google Public Storage Khoi To
Lotus is da man at the Thomas Jefferson location! Exceptional service and value. Just what I was looking for.
July 16, 2016
Google Public Storage Stacy Perry
Lotus was great getting me into a storage space. He recommend a larger space for my stuff. Thanks again
July 14, 2016
Google Public Storage Jessica Kline
Marc was very helpful and I enjoyed working with him!
July 7, 2016
Google Public Storage Julie Dallas
Great experience nice help
June 29, 2016
Google Public Storage Thomas Pryor
This storage facility at 48 Thomas Johnson Drive is a small, personal site, well run and carefully taken care of by staff. In particular, the day manager, Lotus, goes out of his way to answer questions, identify the latest company promotions, and locate the best storage unit for his customers. We are long time users of this facility and would recommend it to anyone! It is ideally located for folks who work at Ft. Detrick (just a block away) or to any the many high tech companies in the Walkersville-North Frederick City area.
June 27, 2016
Public Storage Leah Bentz
Security Public Storage is a great place to keep your belongings. The staff is nice and friendly. The place is very clean and well maintained. The prices are affordable.
June 24, 2016
Google Public Storage Cristina Lawson
Super friendly and easy to deal with!
June 10, 2016
Google Public Storage Matt Bellon
Great service and great location A++
June 1, 2016
Google Public Storage Steven Willson
The Staff at this location is definitely the nicest, most informative, and helpful of any storage company I've ever used. They are the reason to use this Facility.
May 1, 2016
Google Public Storage Latoya kimbrough
Lotus was awesome
May 1, 2016
Google Public Storage Eric Sterner
Easy check-in and great service.
May 1, 2016
Google Public Storage Darren Stanleigh
Lotus was great to deal with.
April 24, 2016
Google Public Storage Lisa Lanam
Lotus the manager has been a great help to help with my storage needs
April 17, 2016
Google Public Storage Vince Price
Lotus is great to deal with!!!
March 9, 2016
Google Public Storage Mark Meredith
March 5, 2016
Google Public Storage Johnny Creswell
Place was awesome great to deal with! Lotus is a great man and will take good care of you!
March 5, 2016
Google Public Storage Molly Harden
Lotus the manager is great to deal with
February 13, 2016
Google Public Storage Katie Frizzell
Service was great!
February 4, 2016
Google Public Storage Christine Groff
Lotus was friendly, helpful and wonderful to do business with, plus the property was clean of snow after the +30" in January. Thank you!!
January 10, 2016
Google Public Storage Kelsey Custer
Lotus was very helpful in renting a storage unit!
January 7, 2016
Google Public Storage Annie Young
Lotus was great to deal with
December 15, 2015
Google Public Storage Stephen Lane
Easy access and great prices in the city!
December 5, 2015
Google Public Storage Cassandra Fisher
Lotus did a great job on move in,made this very easy
November 26, 2015
Google Public Storage Nancy Maher
I like the convenient location right on Thomas Johnson Drive with the storage spaces on the ground level. I was able to borrow a flat cart to move my heavy items and my space had its own light. My move in experience was quick and really like their autopsy program.
November 6, 2015
Google Public Storage Randy Embrey
Lotus was fantastic to deal with!
October 26, 2015
Public Storage Rose Latimer Brockman
Ric & Layla mangers at Security Public Storage are always so helpful and courteous..If you have to have a storage unit I would pick Security Public Storage. Frederick, Md ... The grounds are always clean .. and love that each unit has an alarm.. Thank you Ric and Layla for your hard work .. Rosemary Brockman
October 25, 2015
Google Public Storage Gordon Maheu
Great place to rent. The staff was wonderful.
October 18, 2015
Google Public Storage kiki marace
It's Awesome what they do here! Lotus (the Property Manager) was absolutely customer oriented and extremely helpful. I strongly recommend this location.
October 10, 2015
Google Public Storage Julie Ross
Lotus the manager is great to deal with
September 23, 2015
Google Public Storage Jeff Thomas
Storage area will work great. Staff very friendly, explained everything in great detail. Would have been nice to handle the rental electronically. Would have saved a half a day in a very busy schedule. Very happy about the direct billing.
September 6, 2015
Google Public Storage Patricia Cooper
Great and secure place
August 24, 2015
Google Public Storage Doug Niemeier
Lotus and the staff here are awesome. Never have trouble and always finds the units we need.
August 23, 2015
Google Public Storage Shantrell C-H
Lotus is a great person. My experiences has been great. I would rent here again.
August 14, 2015
Google Public Storage Curtis Bass
Great staff
August 8, 2015
Google Public Storage Kendra Ingle
Service was great
July 25, 2015
Google Public Storage B Ryan
Good service. Safe secure location.
July 11, 2015
Google Public Storage Penny Gibbs
Nice manager to deal with
July 6, 2015
Google Public Storage Zircon Ramos
Lotus is the best manager to deal with.
July 3, 2015
Google Public Storage Ron Gadd
Lotus was great to deal with! Nice place to store your goods!
June 25, 2015
Google Public Storage Kristen De La Victoria
Great place!
June 4, 2015
Google Public Storage Jeff Geiser
Lotus gave me a great price for a unit! I suggest everyone hat needs to store something go here!
June 1, 2015
Google Public Storage Salvador Reyes
Lotus was great, gave us great deal. Will definetly recommend.
May 30, 2015
Google Public Storage Tim Robbins
Great place,Lotus is great to deal with
May 14, 2015
Google Public Storage Jonathan Clinton
Lotus runs a great property
May 7, 2015
Google Public Storage Cats and Sunshine
Second summer here because of how great my first experience was! The manager, Lotus, is very friendly and the units are perfect!
April 27, 2015
Google Public Storage Donna Druin
Lotus is great to deal with and has been there to help me out in the past, great place to store your goods
April 12, 2015
Google Public Storage John Nicewonger
The property manager is very personable, helpful, and the prices are reasonable.
April 6, 2015
Google Public Storage Ashley Gay
Nice place. Lotus is great to deal with.made my move in so easy
March 23, 2015
Google Public Storage Sean McLean
Excellent Staff and customer service at this location. Always attentive and demonstrate a true willingness to help their customers!
March 20, 2015
Google Public Storage Rick Roffeld
Great place very helpful people and great price
March 12, 2015
Google Public Storage Mark Wolfson
Lotus is extremely helpful and knowledge able
January 30, 2015
Google Public Storage Alicia C Morgan
I also had a great experience with this property. George was a wonderful help upon check-in, doted over my children which made them behave, it is conveniently located, clean, and upon check-out Lotus was quick and efficient. I did check out two days before the end of the month and would have liked to have a pro-rated refund but are not going to find anywhere that will do that. Otherwise, I would definitely recommend this property to anyone looking for a unit in the area.
December 28, 2014
Google Public Storage Tomas Belisimo
Great service. Clean property. Feel my possessions are secure.
November 8, 2014
Google Public Storage Tammy Bass
Great place
July 15, 2014
Google Public Storage DWIGHT SCOTT
SECURITY IS A SURE THING WITH LOTUS AND GEORGE IN CHARGE
July 9, 2014
Google Public Storage George Hall
Lotus and staff is great
June 25, 2014
Google Public Storage william gay
Very clean and secure property. The manager Lotus is friendly, courteous and great to work with.
June 13, 2014
Google Public Storage justin hackman
Lotus was very professional and had a positive can do attitude. We will recommend this site.
June 12, 2014
Public Storage Yesenia Arellano
Very clean, secure and friendly staff. Will definitely recommend them and rent from then again.
June 10, 2014
Public Storage Robert Patterson
very nice place to keep my goods it is very safe and very secure there at 17 Western drive the price seems right also. they have a nice discount for your first months rent as well
June 1, 2014
Google Public Storage Irasema Hover
Great experience, Lotus and George are two very polite and helpful person. They represent their Company very well! Thank you for care for our needs during our storage time. Irah
May 29, 2014
Google Public Storage Linda Brennan
The Manager, Lotus, is absolutely wonderful. Very nice, understanding and will take the time to explain everything to you no matter how long it takes. George, the Assistant Manager, is equally patient. My circumstances were intense when I got my storage unit and both George and Lotus went way out of their way to help me professionally and with generous human kindness and understanding. I can't say enough terrific and wonderful things about my experience with these lovely people. Thank you.
May 26, 2014
Google Public Storage Amber Moore
Very professional, rates were great!!
May 26, 2014
Google Public Storage nancy strawsburg
my experience was very pleasant . all the employees were very helpful and accomodating. they took time to show me how to get in and even how to open my lock. I am very pleased with the services I receive. I only have one issue and that is the rates charged. this however has nothing to do with the services I receive from your employees. perhaps should consider offering lower prices. or special pricing to newcomers , or to good paying clients. over all I am pleased.
May 19, 2014
Google Public Storage Danielle Helwig
My friend and I went in on a storage unit for this upcoming summer. We were very pleased with the polite and very knowledgable service we received from George. He was super helpful and sweet despite having NO AC in his office! We are very glad that we went with this storage place. We would highly recommend this to anyone and everyone! :)
May 11, 2014
Public Storage Angel Tregoning
May 11, 2014
Google Public Storage Nicole Gadd
George was very knowledgable and polite. The facility is clean and well run. I would highly recommend this storage facility to anyone!
May 11, 2014
Google Public Storage Lacy Allen
They were very informative and helpful! Even helped me moved my couch when I was unable to do it alone!
May 2, 2014
Google Public Storage Jody Brandenburg
Staff is very informative and helpful. I feel the property is very secure.
May 1, 2014
Google Public Storage Edvin moreira
Great and safe place to store
April 24, 2014
Google Public Storage Cat Szafran
I've had a unit here for years! The location is clean, safe and I never worry about being there alone! Lotus is wonderful! He does everything he can to accommodate my requests! George is a sweetheart! He takes care of everything when Lotus takes a day off!
April 21, 2014
Google Public Storage David Troxell
This is a great place. The staff here are super to deal with very friendly. Lotus keeps this place looking great. I am not sure why anyone would go any other place with this great staff.
April 4, 2014
Google Public Storage Jenn Butler
Staff was great and the property is clean and secure.!
April 4, 2014
Google Public Storage Brendan Butler
I use this facility to store my most precious stuff. The staff is always accommodating and the property is top shape.
March 25, 2014
Google Public Storage Michael Gardner
Manager very polite an helpful, very clean facility
March 24, 2014
Public Storage Charles Daley
Clean convenient safe very helpful friendly staff
January 20, 2014
Google Public Storage kevin H
Lotus is super friendly and curtious!! He helps you with any problem you have! Pleasure to deal with!
November 10, 2013
Google Public Storage Cynthia Thomas
As a long time customer of Public Storage I can only say great things about how happy and rest assured I am, knowing that my belongings are safe and secure in a clean and well-lit environment. Lotus is always so friendly and professional when assisting me and my husband with all our storage needs. He goes above and beyond to make sure our experience with Public Storage is satisfying. With that being said, We know we made the right choice in choosing Public Storage for all our storage needs!! Cynthia & Leland Thomas
November 9, 2013
Public Storage Terry Powell
I Love the convenience and cleanliness of the facilities the staff is very friendly and helpful
October 9, 2013
Public Storage Jennifer Taylor
Security Public Storage is the best storage company I have ever used!
September 23, 2013
Public Storage Gillian Maxwell Carter
The facilities are wonderful. Very clean, modern, well maintained and secure. Even though I'm in a different country, I feel that my belongings will be safe there. I did have issues with the girl at the front counter, though. I did a 2 day move, and I realized I needed a bigger storage unit to accommodate my things. The switch became a huge struggle with the worker because I was offered a discount. It took over an hour of arguing over basic math before she called the owners/managers to work it out. However, the facility is wonderful, and in the end everything was worked out. I would recommend Frederick Security Public Storage, just make sure you know what size unit you need!
June 12, 2013
Public Storage Diana Hartfield Kemp
Security Public Storage of Frederick Md, is the best place in town to store your belongings. They keep the place clean and well kept, and the prices is affordable. I recommend Security Public Storage highly.