Public Storage Self-Storage Units at 5151 Branchville Rd, College Park, MD

This is a great storage place. Smooth entry ! John has great customer service he helped me move my things to my new unit very nice man !

Mr. John at the Public Storage facility in College Park is great! He is always professional, friendly, and incredibly helpful. He is always available to answer any questions and go above and beyond to ensure a positive experience. The facility is clean and secure and well-maintained and I would highly recommend using Public Storage in College Park, MD. - Tarin D.

Jhon was very helpful and keep the place running clean

The place is well maintained and managed.

Wonderful place!! The storage is very clean, staff is super helpful! Absolutely will come back in the future and recommend this place

Angelica is professional, and this place is clean and secure!

John was very helpful in making my downsize a smooth and effortless process. It was time for him to leave when I had arrived but he stayed late to help me which didn’t go unnoticed.

I appreciated Samina's help for being very professional, helpful. She made my experience with Public storage very enjoyable. She deserves a big praise. Thank you Samina.

Very clean and friendly stuff. Way more better than my expectations as a first time customer

Quick, cheap, easy. Very efficient service

John was super helpful up front. Great customer service.

This did not started off good in that I the discount price of $3 per month off price for a 5x5 locker was pulled as I was ready to pay online and yes I was furious, but my wife said to just let it go and learn from it. However, when I did go to the storage building, I saw John in person and he explained what happened and even explain a few things to me so that next time I would have idea also of how the sizes are listed ion the website and how to identify a locker 5x5 vs. a full length 5x5. He even offered me a compromise should the locker I had did not fit the things I had from my daughter's college dorm, unlike the lady I spoke to a few days early who was very combative lacked customer service skills. Thanks John!

I rented a unit at the Rhode Island rd originally. Due to a power outage I had to move. They moved me to the Branchville rd location. They had an issue transferring my account. For 4 months I tried to get someone to assist me with registering my account with the new unit but no response. It wasn’t until today that I received a response. I spoke with Akena and she was patient and knowledgeable in helping me resolve the issues with my account. Thank you Akena.

John and Akena is amazing! Thank you

I would highly recommend using Public Storage in College Park, MD! It is the perfect place to store your college student's belongings over the summer! It is close to campus, really clean and very safety conscious. John is extremely helpful via phone while making the reservation, on move in day and while moving out. If you're not sure what to do with your belongings, you'll definitely want to go to this storage center!

The facility was very clean and John was very helpful.

Angel was a great help, she made reserving a storage unit easy!

Thank you Trixi you were helpful while renting

My experience with the facility and the manager John has been excellent. I highly recommend this facility!

Amazing storage place! Employee Name John was super respectful and helpful! Answered all of my questions with details I asked him for! And was super nice! 😊

Excelente atención al cliente,Bryan es un chico que da EXCELENTE atención al costumer .Gracias por todo Brayan

Great place great employees

Great service from Angel

My experience with employee Ms. Carla was a great experience. Thank you for her services.

Angel was very helpful with getting me the right information about my storage unit.

A wonderful expérience having to deal with an awsome lady. Your customer services are wonderful. Thank you Mrs Tanya.

Brian was great

I went to the public storage location in college park to handle some sensitive business with my storage. Angel was there to assist me. She was awesome! I was really upset with my situation but she was so polite. Her willingness to assist me with my needs made me feel better. Thanks Angel for your great customer service today!

I worked with the manager, John. He was very attentive. He located a cart for me and helped me with my gate code. I am a delighted customer and plan to stay with Public Storage for months to come.

I've been very happy. Price is very competitive and staff, especially John, has gone out of their way to be helpful with the move-in process.

WONDERFUL EXPERIENCE!!!!!!!! Great Customer Service, this facility is very well maintained, very clean, the lighting is bright, I feel safe being there. Also if you go online it’s very easy and quick to book your unit and get an excellent price. The app and the automated features are very easy to use. If you have problems or concerns with anything just ask the site manager. I truly recommend this facility. The site manger John, displays strong work ethics, he is very professional and displays a high level of competence, integrity, and respect in his interactions with the public (me). John always seems to maintain a positive attitude, kind words and don’t forget his smile. He is always willing to help, very knowledgeable concerning this facility and the rules. (what you can a cannot do). Thank you 🙏🏾 so much John, for going above and beyond the call of duty. I am thankful that good customer service is still available!!!

Neadea was warm hearted to juxtapose the cold weather lol service was great

Our storage unit was infested with mices or mouses. The store manager mentioned to me that one of the previous tenants left their unit a complete mess. My frustration is that the store manager failed to notify customers who units were nearby the unit that was left in despair about what happened. I had to make the discovery when I notice rodent droppings on our items in the storage that mostly used for business purposes. I was horrified because this location hasn't been open for a year yet and it already infested. If you value your property than you may just want to look else where for a storage room. The monthly prices are ridiculous as well.

Came in to get receipts and was promptly assisted with everything I needed!!

I want to Thank The Manager Jennifer at this facility, She is a wonderful person, always smiling and eager to help you. Thanks

John was super helpful with everything. Super nice and attentive. He needs a raise.

Me gusto la atención al cliente

Great service clean facilities.

Great customer service from Angel. Clean location

I had two storage units here for 1 year. The staff was always friendly and helpful. Great customer service and the facility is clean. Thanks John

Angel was a great help with getting my account back up and very attentive to my needs. Thanks 😊

Angel was very professional in what she does. She was very helpful and very informative 👏 I will recommend public storage to anyone 👏

Super friendly and prompt. Very clean.

I rented a small unit for a short period while I staged my home for sale (and for a bit after). Customer service was always great (Angel was very helpful) and I always felt safe accessing my unit even late at night.