Public Storage Self-Storage Units at 5801 Woodcliff Rd, Bowie, MD

I love customer service and cleanliness of the establishment..Raigan went above and beyond she was absolutely phenomenal..the best customer I’ve had in a long long time ..

Raigan was super helpful and knowledgeable!

Laurie Wilson went above and beyond to ensure I was well taken care of and remained professional throughout and managed to make the process easy and efficient for me. I would highly recommend anyone go see Laurie and recommend this establishment to everybody in need of the services provided!

Laurie is very professional, efficient, and takes excellent care of the customers. Thank you

Laurie is freaking awesome!!! Thank you!!

Laurie took care of me.she was great and had a very friendly and attentive attitude and was very attentive and supportive. And made sure that my account get sorted out. Thank you very much!

Excellent service. Quick and easy set up with friendly customer service!

If I could leave 10 stars I would. Lauire extremely helpful and personable. Thank you so much for making my experience. AMAZING.

Ratigan was great help

Laurie was outstanding!!! She exhibited professionalism and candor and still gave excellent hospitality. While unloading our Uhaul she was very considerate and allowed us to utilize her bathroom which was a lifesaver as I am pregnant. Thank you again Laurie!!!

Ms. Laurie was incredible in every way! Prior to my move in date she called me in advance to communicate she had received my reservation and the type I reserved fit my needs. Then upon arrive she treated my whole family and I like well "family". She was super personable and even aided in my navigation around the facility with my 26' truck + attached trailer. After realizing I had my own lock for my unit she allowed me to return the lock unused and credited the cost back to my account. Hands down best employee/customer service I have ever had with a Public Storage Facility and I have had several units with them over the past 7 years. I am grateful for you all and would gladly do business with you all again.

Claudia es una persona excelente me encanta su entusiasmo muchas gracias.

Laurie was very helpful and very professional

Laurie is a gem! Treats my mom like a VIP! Reminds her to sit in the warm car while the family works, LOL. Very kind and gracious! We appreciate her immensely.

Great front office help Made the move transition very smooth Provided us with carts and dollies that helped the move go faster

Laurie is AMAZING!!!!!!! She displayed excellent customer service despite being a property manager she made me feel relax and went over and explained everything in detail for me and my wife. Laurie you are a phenomenal woman and I thank God for allowing you to assist me. God bless you Mrs. Laurie!!!!!!! PS needs more ppl like you 😀😀

Miss Laurie was very informative helpful and friendly. Thank you!!

Laurie is amazing!!! I’ve rented here for the past 4 years, and the customer service was impeccable. The units are clean, safe, and pest free.

Laurie, property manager, was helpful and gave clear directions on how to upsize my unit. She was clear and understanding. She made the check in and move in process very easy.

Laurie provided excellent customer service to me and my mom today outlining alternatives for changes to our storage unit. She went the extra mile to print & highlight copies of account info for mom who prefers paper copies for ready reference even though the same info is available online. She also gave great technical support for using the app and access code on mom's phone so she can operate the gate without getting out the vehicle. Thank you Laurie!

Laurie was wonderful Explained everything so I could understand it as a senior citizen Gave me advice on how to use my storage unit to my benefit with my space Went over everything with me and help me also do it on my phone. So I could do auto pay She is definitely a keeper if I had a business. I would steal her from You. You need to hire more people that care that much about the customers and the business. Thank you so much appreciate it Laudie Be safe

Laurie was a gem. She handled my problem in a professional and efficient manner.She tutored me step by step in the use of the app. She was friendly and welcoming the moment I entered onto the site. Kudos to Laurie She is simply the BEST

The storage facility clean with easy access.

Great location, easy access.

Had a very pleasant experience with the workers, and I like the cleanliness of the building!

Great facility, I recommend it for storing your belongings.

Nice facility , clean, great customer service.

Ms. Wilson went above and beyond in helping me with the mobile app sign up she explained everything so easily it was a amazing

Very helpful and thorough with check in.

Came in to rent a unit but Inwas having trouble with the online form. Laurie was SUPER nice and very helpful. She went out of her way to get me signed up and in my unit.

Laurie has been great! Helped us out with one of the best customer service! Highly recommend !

Laurie is absolutely amazing and has great customer service

Great customer service, Laurie made everything clear for me and was consistently present to help me whenever I had issues. Storage unit was clean and never overcrowded. Always easy to get my stuff in and out!

Laurie is absolutely amazing3

Laurie was very helpful, informational and did not feel well but still helped me. She deserves a raise.

Laurie was very helpful and respectful

Laurie is always friendly with her customers and very professional and outstanding customer service.

Had to transfer my units. Process was simple. Laurie was a great help.

Muy buen servicio 👍

Laurie, the property manager, is fabulous! This facility provides quality, clean, and affordable spaces. I've just checked out and it was a great experience in every way

Laurie was amazing, very seamless process and she was extremely helpful.

Laurie was great help!

Laurie was very helpful. She helped me setup my account and how to use my phone to enter and exit the property.

I have had an exceptional experience worth noting with Public Storage Self-Storage Units at 5801 Woodcliff Rd, Bowie, MD - especially with the on-site property manager Laurie. Her customer service has been outstanding. Moving is stressful. Period. I was spread pretty thin and exhausted when I arrived at the site to say the least. She spent time with me out of legitimate concern (which allowed to to calm somewhat), proceeded to help me arrive at exactly what I needed with nothing more and no pressure. She truly cares for the facility grounds, maintenance of, and is clearly in the “right seat on the bus” as the expression goes. Through my rather rocky transfer to the area I experienced a problem with my move/movers. She went out of her way to help me by availing all options and realities therein. By my experience, you cannot pay a person to care - that is priceless. Thank you, Laurie. Your kindness and understanding is above a beyond that of which I have had the pleasure of experiencing in quite some time. I look forward to my continued experience with Public Storage, Laurie’s exemplary support, and have nothing but great things of the organization as a whole to report to many.

Laurie was an outstanding help to everything I needed..

I enjoyed Laurie the professionalism, and great service.

Laurie was great. Provided detail information great customer service. 5 star treatment.