Public Storage Self-Storage Units at 5801 Woodcliff Rd, Bowie, MD

Laurie is absolutely amazing3

Laurie was very helpful, informational and did not feel well but still helped me. She deserves a raise.

Great facility and Lauri the manager has great customer service.

Laurie was very helpful and respectful

Had to transfer my units. Process was simple. Laurie was a great help.

Laurie is always friendly with her customers and very professional and outstanding customer service.

Muy buen servicio 👍

Laurie was amazing, very seamless process and she was extremely helpful.

Laurie, the property manager, is fabulous! This facility provides quality, clean, and affordable spaces. I've just checked out and it was a great experience in every way

Laurie was great help!

Laurie was very helpful. She helped me setup my account and how to use my phone to enter and exit the property.

I have had an exceptional experience worth noting with Public Storage Self-Storage Units at 5801 Woodcliff Rd, Bowie, MD - especially with the on-site property manager Laurie. Her customer service has been outstanding. Moving is stressful. Period. I was spread pretty thin and exhausted when I arrived at the site to say the least. She spent time with me out of legitimate concern (which allowed to to calm somewhat), proceeded to help me arrive at exactly what I needed with nothing more and no pressure. She truly cares for the facility grounds, maintenance of, and is clearly in the “right seat on the bus” as the expression goes. Through my rather rocky transfer to the area I experienced a problem with my move/movers. She went out of her way to help me by availing all options and realities therein. By my experience, you cannot pay a person to care - that is priceless. Thank you, Laurie. Your kindness and understanding is above a beyond that of which I have had the pleasure of experiencing in quite some time. I look forward to my continued experience with Public Storage, Laurie’s exemplary support, and have nothing but great things of the organization as a whole to report to many.

I enjoyed Laurie the professionalism, and great service.

Laurie was an outstanding help to everything I needed..

Laurie was great. Provided detail information great customer service. 5 star treatment.

Great customer service. Laurie has patience with me and graciously answered all my questions and concerns. I will recommend my friends and family members to her.

I have 3 units here. Thought I needed one and realized last minute I needed more. I booked on line (“e-rented”) and it was so easy. Everything was ready & waiting. I’ve met the property manager, Lori, who is super helpful and knowledgeable. Definitely recommend. Easy access, convenient.

Laurie was so helpful and accommodating! Top service. Thank you!

Ms at counter was very helpful.

The storage office at another facility wasn't open so I was told via phone to go to 5801 Woodcliff rd, Bowie, Md. I arrived only to meet a truly wonderful person … Mama Laurie who was so pleasant, professional and helpful. I highly recommend this location. Top tier great service, 10 stars all around. Thank you again Mama Laurie you made it so easy to take care of my needs.

Laurie was so amazing and helpful. We would highly recommend this location.

Lauri at the Bowie-Woodcliffe is the BEST!! Her knowledge, patience, and professionalism is phenomenal!!! Thanks so much for your assistance with helping me to pay my bill on line.. VERY SUCCESSFUL!!

Laurie was super helpful to me and my family today. We selected a unit to rent online but when we saw the space in-person, we realized it wasn’t what we needed. Laurie was pleasant and quickly resolved our issue without hesitation! It’s always wonderful to a pleasant problem-solver on your side!

From the first call for pricing to our final check out, we had 5 star experience. Fantastic customer service, clean and safe facilities as well personalized care by Laurie are just a few reasons we wish we could give more than 5 stars! We would definitely come to this location again if needed.

Laurie was awesome!!! She was extremely helpful and guided throughout the process. Thanks again!!

Great friendly service.

Laurie has always been an exceptional customer service property mgr. She explains well and is always pleasant and polite and knowledgeable in this job. She deserves a good bonus for employee of the year. The company is lucky to have her.

Laurie hep me is nice person

I highly recommend this location for your storage needs. The staff, Branch Manager, Laurie listened to my needs for storage and was able to locate the perfect unit for my storage. I was delighted about finding the right unit and the location is great! I did not know that PS was in that location; another PS rep referred me to Laurie. Laurie called right away, and the move in timing for me was perfect. Laurie will respond quickly to any questions and concerns you may have pre and post move-in. Great job Laurie! Thanks!

Awesome customer service; pleasant and patient with customers and informative of updates. Never a problem with personal items in unit or gaining access when needed. Clean storage facility!

Laurie was awesome helped us out with all our needs

Thank you so much Laurie for always being so helpful and so sweet. I had to move to a different unit this past week, spoke to her multiple times before moving and she was just so helpful and understanding. Thanks for such an amazing customer service Laurie!

How much is a 5 by 5 unit

The resident manager provided excellent service to us

This is the best customer service I’ve had in my life. Mrs Laurie assisted me since it was my first time going public storage. I recommend her services to everyone because she is very kind, friendly, and professional.

Great service. Easy online reservation. Customer service is amazing. Even made a little mistake and stayed at the unit just a few minutes after hours. Staff was polite and helpful when clarifying the rules. If I need more storage space in the future I will use this location.

Very friendly staff and nice clean units, very secure!

My wife rented a unit here. Laurie was very helpful. She explained everything to us and showed us around. Great customer service. Highly recommend.

Ms. Laurie was a great help with the problems I’ve been having for the past few months. After 10 minutes she had all my account information updated and everything handled. Very professional and efficient!

Very good and respectful thank you sooo much

Was moving off campus by myself and Laurie provided the best customer service. So kind and thoughtful, definitely better service than the Public Storage on Gallant Fox Ln. Hopefully she’ll assist me again my next visit!

I visited looking for additional storage space and had questions. Laurie was beyond amazing and helpful!! Thank you for the advice and guidance. Reasonably priced as well.

Laurie is great handling anything regarding Public Storage! Great customer service!

I was inquiring about a unit at this location and was greeted by Sylvia. She was wonderful and thoroughly explain the sizes and prices. This place is totally recommended.

Ms Laurie is one of the most nicest person I ever met.i promise she is going to leave you with a smile on you’re face every time. She’s goes out of her way to make sure you get the best customer service possible. I’ve been using the storage for about 3 years now and I don’t have anything to complain about. I would give 10 stars if the option were available.

Ms Laurie is awesome

Awesome customer service!

Blendine was great

Laurie is the best! She was so friendly, so helpful, and such a pleasure to be around. If I do choose this location, it is because of Laurie + how clean and fresh this site looks!

Awesome service

Laurie helped with my small size room. Excellent customer care!!! We love you Laurie!!!

Wonderful manager and affordable prices, I highly recommend!

Awesome customer service Christie is the best!!!!

Ellistina excellent service. Very helpful and knowledgeable.

Ellistina was amazing!

Laurie was great helped me rent a unit very quick and easy. very professional and clean property.

Laurie was fantastic loved the cleanliness of the property 10/10 will defiantly come back

Laurie was very helpful. Highly recommended. Will use again

Laurie was great to work with, and helped me save money over other options.

Great service Great facility, very clean property and office. Laurie is very professional and knowledgeable.

Great service all around clean facility Laurie is very professional.

Laurie was fantastic! Great customer service, will be doing further business here

Laurie is an amazing employee clean office clean property and very friendly

Laurie helped me get a 4th unit. She was very helpful.Highly recommended.

Laurie was the best she assisted me as a walk in looking buy boxes and helped me find a storage unit the same day!!!

Fast, easy and courteous! Laurie was excellent, even when I had to get a larger space she made it easy. Location is also clean and safe.

Laurie was very nice and professional. She explained everything and the process was a breeze. The facility was clean. Great customer service.

I met with Laurie this evening just before closing. She was attentive, pleasant and respectful. I appreciate her considering my request. I would use this facility again.

Laura is the best. I was impressed with how easy she made the rental process.

Laurie and Shanda are very professional and helpful when I come in to make payments on my mothers account

Above and beyond customer service! I had some questions due to being previously burned by another storage company and Lori answered all my questions . A smile on face and genuinely happy to help 10/10 recommen

Laurie, the property manager, at the Public Storage on Woodcliff Road in Bowie, MD, is AWESOME. If new to putting your items in storage or you haven't done this in years, it's guaranteed that the process has changed somewhat. Laurie will walk you through the entire process to get you started. She is very thorough and attentive to you as the customer.

Shonda and Laurie helped me with the app and my rental!

Shaunda was very nice and friendly and helped me out tremendously

Our initial experience with Public Storage went great. Lorraine and her husband Fred were very friendly and extremely helpful and knowledgeable.

So far, so good. Space was pretty clean. I wish it was climate controlled but the drive up takes priority. We were able to secure our unit and move in the same day. The door is a little wonky but I was showed a trick or two to make it work. Laurie in the office is so amazing. She had great customer service. She make the process smooth and easy. Very accommodating as well!

BEST management. I rented out a 10x10 unit that cost me $160 which I was not sure I was going to use. I ended up not using it at all and the wonderful manager from this location was able to get me $140 back. I will definitely be working with this location again in the future

Unit was very clean and well kept when I moved in, felt comfortable leaving my stuff there.

Laurie provides great customer service and goes beyond to keep the property clean and ready for you to move in.

Laurie always shows professional customer service and is helpful. She looks for resolutions and very positive attitude. Very satisfied with my experience with Public Storage

Sending a big thanks to lauri, she gave me detailed information on the unit I was looking at, just all around very helpful I would recommend this location to anyone.

I came in today to make my payment and Laurie was wonderful. Even gave me other ways to make my payment easier for me.

Laurie is the best , she always helps me and is so nice everytime I come in there and need assistance

Laurie made sure to provide the information I needed in an effective and nice way, such amazing customer service!

Ms. Wilma was amazing!!!!! great customer service!!!!

Very informative and patience.

Wilma offered excellent customer service and provided very good details in which I needed to understand the transfer process.

Climate controlled unit face mask employee very good environment

Although the facility isn't climate controlled, my first day of moving into my unit was made easy by the very detailed email and followup phone call from a staff member.

I want to thank Ms. Wilma, who should be the manager, for helping me resolve a delayed payment issue. Her professionalism and kindness is greatly appreciated. She makes doing business with Public Storage a pleasure. Cheers!

Laurie provided some of the best customer service i've received in a long time; Very knowledgeable and helpful. What more could you ask for? Good job.

Great customer service and very clean... Laurie was amazing.

Laurie was a great help with me transferring to a larger unit.She is very nice. Highly recommend.

Good customer service, Wilma was a great help with let me know what I needed for my packing move, very informative and beautiful personality

Laurie was amazing. Given what everyone is going through with COVID, she was very understanding and helpful!

Good customer service. Vehicle was clean and ran nicely

Through the assistance of the DM Josh, Laurie was able to match a price of a unit that I was interested in that began available. Easy process to transfer and save money. Great job. Six years ago. Ed was wonderful. When my credit card was hacked in the Target debit card situation, I relied on the bank to help me do a sweep of the recurring accounts but it missed the public storage. Ed was so nice when he called, it was hassle free and he was wonderful to work with. When I had to go to the property to set things up again, I witnessed Ed being as professional and courteous to another client as he had been to me. This kind of customer service is just what I had hoped for. Great job!

Laurie was very nice and helpful

Laurie was very friendly and helpful. She was very patient explaining and hammering out details. Sometimes its difficult to understand terms but we were happy the communication of terms was very straight forward. 3 cheers for Laurie today ;). Her customer service was better than good 👍.

A very clean facility and since the new property manager came the property's been very clean and very well maintained

Laurie was a great help. Thanks!!!

Laurie and Josh were awesome. FedEx delivered my couch into the wrong storage unit and I guess this is an ongoing issue. They handle it right then . I didnt have to wait on fedex to track my package. Thanks public storage!

Lawrence was very helpful in helping me address issues with my access and was such a friendly cheerful face! I loved talking with him! Highly recommend.

Laurie has always been an exceptional employee. She is always willing to help and makes sure the property is clean and in working order. I always see her out and about the property working. She is amazing. Thank you Laurie for your hard work. It definitely shows.

Kristy always provides great customer service and is very helpful. If you need storage go see her she will help you.

If you need storage this is a great place to store your items. They have great rates, property is always clean thanks to the property manager Kristy and she always provides great customer service.

Kristy the property manager always provides great customer service.

Kristy always is professional and will go out of the way to help you.

I store at this facility and is always a joy when I see Kristy the property manager she is always helpful and very pleasant. Great place to store your belongings.

Nicole was very helpful...I would recommended this place!😊

Thank you so much Kristy for having patience with me being as though I had a million and one questions lol you were very helpful and gave me some reassurance!!!! Very much appreciated.

I came in today to do a rental and Kristy was fabulous and real knows her job.

I am a current customer. The facility is always clean Kristy is always ready to assist, very helpful no complaints Thank you!!!

This is great place to store your belongings they have the best rates and Kristy provides great customer service.

Kristy the property manager a this facility is fabulous she provides great customer service and always is helpful.

If you are looking for a place to store your belongings this is the place you want. They have great rates and specials and Kristy the property manager is great.

Outstanding service from Nicole and Kristy!!!

I come to this property to make my mom's payment and Kristy always provides great customer service.

I had the best experience at this facility the property manager Kristy is very helpful, the prices are great and there promotions.

I came in today to do a rental and Kristine was very professional and had me on my way in not time. If your looking for a place to store this is the place you want.

Absolute nightmare service. I made a reservation on a Monday and then made my appt to come in on Saturday at 10a. I was called at 930a on Saturday to tell me my unit was no longer available. I asked then why the reservation and was told by Nicole (who is perhaps the rudest person Ive ever talked to) that it was too early to deal with this stuff and that the reservation doesnt actually reserve the unit. This was latter debunked by their corporate customer service. I was hung up on twice and then when I called again they did not answer. I have written the CEO and board to express my extreme displeasure. Do NOT reserve a unit there!!

The whole experience was pleasant. Nicole answered all of my questions and displayed alot of patience while helping me with the process. I would definitely recommend this location to a family or friend.

I came in looking for a unit and Kristy provided me great customer service. She showed me several units and the great rates and promotions. I won’t be ready to move until the end of the month however I will definitely use this facility due to the great service provided by Kristy.

I had the best experience storing my belongings at this facility. It’s is clean and the rates are great and best of all the property manager Kristy provides great customer service.

Kristy the property manager has great customer service and will help you find the right size unit for a great rate.

Nicole helped me very much and was very knowledgeable about facility and about units

Superb Customer Service - Nicole helped tremendously with getting me a storage unit that was suitable for me and my budget. She was professional, patient and kind and loved talking to her. I will continue to use this facility for years to come to store my precious items - thanks Nicole

Nicole was an absolute delight to work with. As a first time Public Storage customer, she helped me become acclimated to the facility and walked me through the entire process with ease.

Kristy has the best customer service and is always very helpful.

I came In today to do a rental and Kristine and nicole provided me great customer service. I would highly recommend this facility to friends and family.

I came to public storage to look at a unit Nicole was very helpful her customer service skills was the best i will referral Nicole to anyone to go see her

I make my moms payment at this facility and Kristy the property manager always greets me standing and with a smile. I think that is the best.

Kristy has the best customer service and will always help you if you need her.

I am a current customer at this property and I tell you the property manager here is the best. She always makes herself available to the customers.

I came in today looking for a unit and Kristy was great she showed me several units and gave me great packing ideas. I don't need the unit until the end of the month but, I will definitely came back to this facility to store due to the great customer service not to mention the great rates.

Nichole and Kristy always provide great customer service and keep the property very clean. Also if you are looking for great rates you can find them here.

Only 1 cart available ( told that the others were stolen) entire building smelled of urine. The ladies behind the counter was nice to a degree......

This was the best customer service experience in a long time. Kristy and Nicole were very knowledge and helpful during a stressful moving experience. The management of this property should be proud.

I always make my payment here at this store and Kristy and Nicole are always very helpful and get me in and out real quick.

I came in to pay the bill, and Nicole customer service skills was excellent!

This was my first time getting a storage unit. I followed the directions online and when I got to the storage unit Brandi was so helpful and answered all of my questions. She walked me through the entire process and I so happy I came to this storage facility because it was a breeze!! I

Kristy provides great customer service and is very helpful for all your needs.

This is the store I make my payments and Kristy is always very helpful and gets me in and out real quick.

If you are looking for a great place to store this is the place. The prices are great and Kristine the property manager provides great customer service.

Excellent Knowledge and Customer Service!!! Kristy was such a warm and welcoming face. She informed me so well, I had no remaining questions. I was explained all options and prices. If you are in the area go see Kristy at Public Storage, she will insure all your storage needs and concerns are well taken care of!!!

Kristine has great customer service and always is willing to help. The property is always clean and they have great rates as well.

I have a storage unit at this facility and Kristine the property manager always provided me with great customer service. The property is clean and they have great rates.

Kristine provided me with great customer service and I would definitely recommend this property to my friends and family.

I was helped by first Kristine and then by Nicole on check-in day. Both ladies we extremely polite and very knowledgeable. They both went over the operating procedures at the Woodcliff Rd location in Bowie Md. They both made the how to(s) reserve and the check-in process clear and easy.

Brandi and Brad are amazing. Great customer service

Kristine is the property manager at this facility and she is great. She keeps the property clean and is always willing to help you.

Kristy is always is helpful and provides great customer service.

Nicole Shows Excellent customer service

I came in today and Nicole was very helpful and professional..I just went in the there to get a price but Nicole Personality was one of a kind!

Kristine always is very helpful when I come to the property and provides good customer sevice.

I had a wonderful experience with a lady named Krissy or Kristy. All of my questions were answered without me even having to ask, I felt welcomed, all options were given to me, the prices are affordable as well. She was a very nice person all around, I would recommend this location to anyone that needs a storage unit. We need more employee's like this I was very pleased. Thank you again.

I came in today looking for.storage and Kristine was great she got me the right size unit for a great rate and got me in and out quick.

I came is today looking for supplies and Kristine was very helpful and I was able go get everything I needed for my move.

I came in and did a rental and Kristine was so professional and did my move in so smothly. Thank You Kristine.

I came in look for a storage for next month and Nicole was very helpful with me making my decision I will be back

Kristy is the property manager at this property and she provides great customer service. If you are looking for a place to store your items this is the place to store.

Thank you Nicole for your professionalism and knowledge of the property. I always like to show appreciation when there’s great customer service!!!! Keep up the great work!!

I came in today with my mom to do a rental and Kristine provided us great customer service. She made the process very easy and the property is real clean.

I came in today to do a rental and the young lady Kristine was great. She provided me great customer service and was very knowledgable of her job.

I have been a customer at this property for over a year and Kristine the property manager always provides great customer service. The property is always clean and the prices are great.

Came in yesterday looking for packing supplies. Nicole was very helpful. She gave me helpful tip on packing the wardrobe box she was great

Kristy always is professional and provides great customer service.

Kristine always provides me with great customer service when I come to the property.

Best service ever. Clean storage units. Will come again.

This is the best storage facility around. Kristine the property manager is always ready to help you and keeps the property clean-

Went in to price some units Nicole had gave me Excellent customer service experience with me I will be coming in to buy my unit thru her she was Spectacular

I am a current customer at this property and Kristy the property manager is great. She is so helpful.

Kristine gave me the best customer service today. I would definitely recommend this public storage just because of her.

Kristine always provides me great customer service and is always there if you need her.

I had the best experience at this public store Kristine was great and provided great customer service. They also have great rates and promotions.

Kristy provides great customer service and is always willing to help you.

Kristy really helped me and my wife today. We came in and did a rental and she was so professional and gave us great customer service. This is a great storage facility if you are looking to store and they have great rates and good promotions.

Kristine provided me great customer service and will help you anytime you need her. If you are looking for a place to store this is the place and pricing is great.

I came in on Friday to inquire about storage and Kristine provided me with great customer service and gave me good suggestions on how to protect my belongings.

I came in today ms kristy was amazing she had great customer service and very helpful

I came in this store today looking for merchandise and Kristine provided me great customer service.

Nicole gave me the best service ever. She worked with me to get my unit set up quick and fast! The process was super easy. I am happy I got her to help me.

I came in today to do a rental and Kristine was fantastic and provided me great customer service.

Fantastic support from Nicole

Kristine always provides great customer service and is always willing to help you.

I came to this property looking for storage and Kristy and Nicole were very helpful. They showed me several units and gave me great ideas to protect my items. Thank you ladies for the great customer service.

i am a current customer and Kristine the property manager is always very pleasant and willing to help you. The property is always clean and they have great rates and specials.

Staff was great!

I came in looking for storage and Kristine was very helpful. She showed me several units and got me the right size with a great rate and promotion and also helped me get merchandise to protect my belongings.

I came in today looking for a storage and Kristine gave me great customer service and let me know what merchandise would protect my belongings. I would definitely recommend this facility to my friends and family.

I have to storage units at this property and Kristine the property manager is great she provides great customer service and is always willing to go the extra mile to make sure you are taken care of.

I just want to say what the best customer service that was provided to me today by Kristine the property manager. She answered all my questions and provided me great suggestions on how to pack my belongings to make use of my space.

kristine always provides me great customer service I will recommend everyone to go to her friends/family

Became a customer in December 2015 even though the gate was damaged at the time and several light were out near my unit. Price was comparable and location is ideal. Gate has since been repaired or replaced and lights seem to all be working. However, highly restrictive access hours went into effect in December 2017, without taking off work can only make it by unit on weekends now. Be aware of the access hours before signing and expect yearly increases after your 1st year. Been a customer for 2 + years and am already paying 20% more. Recently received notice that rates are going up again! Base rate was $133 in Dec 2015 and will be $189 in Jul 2018.

Kristine is always very pleasant and very helpful.

Kristine always provides great customer service. She always has a smile on her face and has no problem going the extra mile to make sure you are taken care of.

If you are looking for a place to store this is the property you want to use. The property manager Kristine always provides great customer service and really keeps the property clean.

Employees are very nice! The reason for the 2 stars is accessibility. During the week you can only get three the gate until 6pm. That is not enough time for normal working people. So now I pay for a unit I can only access 2 days.

Candace gives really good costumer service, very nice and helpful.

I came in today to do a rental today and Kristine provided me with the best customer service and got me in the right unit for the right price.

I come to this property all the time to make my payment and Kristine always has a smile on her face and provides great customer service.

I come here and make my payments and Kristine is always friendly and provides me great customer service.

If you are looking for a place to store this is the best place. Kristine the property manager is great she is always helpful and goes the extra mile to make sure you have what you need. The property is always clean.

I came to public storage today and needed a unit Kristine was a great help

The hours have changed and closes at 6:00 pm. If you go and are not out of the facility by 6:00, you will be locked inside of the gate. You CANNOT DRIVE out of the gate, you must walkout. I was locked in and had no way of getting out except for the walk through gate. When I spoke to the dispatcher he told me to leave my car there and come back tomorrow or call the Fire Department to break the gate open and that I would be responsible for the damage.

The people working there are very friendly. The prices are great too.

Milton my main man displays great customer service and an affinity toward his fellow man. He’s always kind and sincerely and ready to help anyone. He’s a cool dude and I’m always glad to see him and the other girl learine, the manager. Thanks guys and keep up the good work. Sincerely, D. Hughes

My mom rents a unit at this facility and Kristine the property manager is always very nice to us and the property is always clean. If you need a unit this property is the place to be. Great customer service.

Kristine the property manager at this property is great she always greets me with a smile and has the best customer service. The property is always clean.

I come in here every month to make my payment and the property manager Kristine always greets me with a smile and helps me make the process easy. She provides great customer service.

I came in this morning to do a rental and Kristine provided me great customer service and also gave me great ideas on how to protect my belongings. I would definitely recommend this facility to my friends and family.

Kristine was amazing. It was so easy to reserve the unit. We will continue to bring B.B. our business to this location.

I came in today to purchase merchandise for my move and Kristine provided me great customer service and I was able to get everything to protect my belongings.

My mother has a storage unit here at this public storage and Kristine the property manger always greets us with a smile and provides us with great customer service. She keeps the property clean all the time. I would definitely recommend this facility to my friends and family.

I came in today and was looking for a unit and the lady Kristine that works their had very good customer service she help me with the right unit I wanted to get everything went well and she was very nice

KRISTINE'S SERVICE IS ALWAYS SPLENDID! SHE KEEPS THE PROPERTY ALWAYS LOOKING NICE!

customer service

I came in today to do a rental and Kristine was so professional and nice. The property is real clean and so was my unit.

I came in today to do a rental and Kristine was very helpful. She made the process easy and gave me a lot of good suggestions on protecting my items. The unit was nice and clean and ready for me to move in.

Kristine is a great property manager. She is always very helpful and pleasant and she keeps the property real clean.

I have a unit at this property and the property manager Kristine is great. She is always helpful and I have never seen the property so clean.

Kristine was absolutely wonderful and so helpful.

Today I was evicted from my home and when I came into do my rental Kristine greeted me with a smile and told me everything will be ok. She made my rental process easy and she was very knowledgeable she even helped me put my belongings in my unit. You have a great employee.

The staff members are very professional. I was able to rent a large 10 X 30 unit. The unit was clean, however, the garage door was a bit rusty and somewhat difficult (and noisy) to open. I do not receive any special promotions, like 1st month for a buck, due to the lack of availability on the large units. There is limited parking at the front of the location. The main issue for me is the access hours: 6am to 9pm. I was told that 24 hour access could not be granted under any circumstances due to a new security policy/system. Management was receptive to my feedback and I appreciate their commitment to customer satisfaction.

I came in today looking for a unit and Kristine was very helpful. She found me the right size unit for a great rate and special.

I came in today to make my payment and Kristine was very helpful and she also gave me some other ways to make my payment so it is more convenient for me.

I can in today to do a rental and Kristine and Joel where very helpful and made my rental process very easy. Thanks for the great customer service.

Great staff.

Thank you , Kristy for great customer service!

I came in today to do a rental and Kristine was very helpful and made my move in process very easy.

I walked in to inquire about getting a unit and kristine was very helpful and answered all my questions. I even rented one. Thanks for the great customer service.

I came in today and did a rental and Kristine was very helpful and got me through my move in process with easy.

I came in today to do rental and Kristy provided me with great customer service. I would definitely recommend this storage facility to my friends and family.

Very polite and helpful would recommend to all my friends ask for Kristy

I came in today and Kristin was very helpful. She gave us superior customer service. Very friendly as well.

I came in today to make my payment and was greeted by Kristine who was very nice and provided me great customer service. She even gave me payment options and let me know I can go to any public storage to make my payment.

I am a customer at this public storage and every time I come in Kristine is very nice and provides me with great customer service. Thank You!!

Lights were off on the property. If I didnt have my Service Dog with me I would not have felt safe

I was at my unit today and Kristine walked by and asked was everything good and I asked her could she get me a rope for my unit and she went and got me one and even put it on. Thank You Kristine.

I came in today to check out some units and Kristine was very helpful she even showed me several units so I could see what I might need she even showed me products I can use to protect my belongings. I am not able to do my move right now but, because of the great customer service I will definitely be back to this public storage to store my belongings.

Nice staff and clean grounds.

I came in today to make a payment and Kristine was very helpful she also gave me different opitions on the payments. Thank you for the great service

I came in today to do a rental and Kristine was very professional and explained everything thoroughly. She had great customer service.

Kristine was very professional and her service was exemplary. Public storage needs more employees like her. She is definitely an asset to the company and I would highly recommend public storage to all of my friends and family.

I came in today to cancel my insurance and Kristine let me know how much my items mean to me so I decided to keep the insurance. I was really nice of her.

Ray was very professional and courteous. He answered all of our questions in a pleasant manner. We found the unit clean and ready for use. Thank you Ray!

Ray was a great sport although at the last minute I decided not to get a unit because of his customer service I did purchase my mattress covers....I'll definitely be back!

the staff at this location is exceptional when you get a chance please go visit Ray, he'll take great care of you.

Maintained reasonably well. No environmental control. Reasonably clean EXCEPT for the bathrooms (BAD). Reasonable prices.

Ray was great and professional in renting us a storage unit. Also, he explained to us how the different storage packages are used.

Ray was very helpful, personable, and a pleasure to work with. Thanks Ray!!!

It was a pleasure doing business with Ray! He was efficient and professional!! Thanks Public Storage!!!

Ray provided excellent customer service

Property Manager Ray was most helpful......we could not be more pleased with the customer service provided.......

My wife and I went to this Public Storage to find a unit and were impressed by the professionalism and personal care provide by Ray and LaShana. We have the perfect size unit at a great monthly rate. Definitely worth the investment.

I made a last minute reservation and Ray was very friendly, helpful and well informed about the property. My only complaint so far is the damaged access gate.

Kristy was a great help to this process, and helped get me the best to budget, Thanks Kristy!

This place was great!! Ray was amazing!! Ill definitely be back!!!

I recently visit and Kristine was a very good help. She is nice and helped me with all the information I needed.

Ray was GREAT. He was knowledgeable and explained everything. Ray surly does know his job. Ray was also friendly and very easy to get along with. You need more people like him.

yay!! great service from the manager, Ray! Thanks!

Mr Ray his an excellent worker. Dealing with him is so great. All staffs shld learn from him, he did a terrific customer service job. I will recommend him to any company.

I came in and did a rental today and Kristine has great customer service was very friendly and i would definitely recommend that public storage to my friends and family

Ray was best at his job! Great service.

Ray was nice and helpful

Ray, the property manager, displayed terrific customer service.

Ray was soooo helpful! I walked in flustered and left out joyful and grateful! Thanks Ray! Thanks PS in Bowie !

The property manager, Mr. Ray is very helpful and professional. The storage units are very clean and spacious. Mr. Ray's customer service is unmatched - very knowledgeable, professional and nice.

Ray was very helpful and polite!!

Mr. Ray was very professional from my 1st phone contact. I would recommend anyone to contact him for services. He explained every detail from being to end. He made me very comfortable with leaving my property.

Ray was very pleasant and professional. I would recommend anyone to do business with him.

Ray was a very good helper, I actually had fun while taking care of business.

Awesome service from Ray! Couldn't be happier with his attitude. Will definitely continue to recommend!

Very easy to deal with, and the staff is very friendly.

Ray was great. We had no problems with the storage unit or how we found anything when we were ready to move out. I would highly recommend this storage service.

NIA M. has been very helpful from start. Even when I decided to switch units, she came with some suggestions. She answered all my questions with patience and showed all the units I wanted to see. The property manager called me to make sure that everything went well and I was satisfied with the services provided to me. I recommend this storage to everyone.

This location is convenient for my needs. Nia was very helpful is answering my questions. She listened to my needs and showed me several units until I found exactly what I was looking for.

Ray was very helpful, this was my first time renting with this property.

After a painful and sudden move, this Public Storage location and associate service saved the day. I was thoroughly impressed by the location in itself; it's convenience, cleanliness and customer service that was provided by Ray. After not being able to decide on a storage unit size, Ray took the time to explain the benefits of the different units and recommended the one he thought would work best for my personal needs. I truly appreciate his efforts and attentiveness and would refer anyone to this facility. Thank you Ray for your outstanding service!!!

I stopped into the bowie store to see if I could check my account. Ray was getting ready to close the office for the day. Even though it was close to closing his customer service was exceptional!! He was pleasant a professional. He let me know that everything was OK with my account. I recently had a problem with my bank card and I wanted to make sure that everything was OK prior to my first payment. Ray was able to give me the information and talked with me to let me know what I will be able to do if this happens again. I truly appreciated the assistance and his exceptional customer service. Very professional young man.

Ray is cool!

Ray was the most helpful person I've ever come across. From the very beginning, he made me feel like my property would be safe there because he seems to take so much pride in his work. I was debating between 3 places, and after having such a great experience with Public Storage and Ray, I didn't bother looking at any of the other places.

Ray was very helpful and quick with the services

Ray was great!!!

I called Public Storage on Friday and Ray called me back within 5 minutes after I had booked my reservation. I really appreciated the prompt service. I went to the Bowie location the following day and Ray was very informative with helping me choose which unit was suitable for my needs. He was very professional and knowledgeable. Thank you.

It was easy and the manager was nice

Extremely satisfied with the level of care experienced at this location. Both Cenae and Ray were helpful. Cenae helped me determine what size storage would work best for me, offered me additional products that I needed which was convenient for me. Ray helped me understand how to use the coded gate system. I recommend this location

I"m very satisfy with Ray at this location. My storage is actually located in Gaithersburg. I pay the rental at Woodcliff Road. Ray has always courtesy and effective.

I first went to Public Storage for my niece when she was relocating from another state. A few weeks later when I needed to rent space as I transitioned to a new home I did not hesitate to return to Public Storage - Ray was pleasant and helpful. I would recommend this location to anyone looking for storage space.

Really worked with us to find an ideal solution! Thanks.

Ray....very informative and pleasant

Ray gave quick service very easy and friendly to work with! Great Service!

The customer service here is outstanding! Rick was incredibly helpful and even got me to laugh on an otherwise stressful day. The locker was clean and easy to access which facilitated a fast move-in. I would definitely recommend this place to anyone who needs a storage locker!

Ray was very polite and answered all my questions. And gave me a good understanding of renting a unit.

I came into the wrong location: frustrated and angry and the manager on duty Ray was patient cooperative and help me find the perfect size container give me 5 star service and solve all my problems he's been the best part of my day today so far thank you so much

Marques was the young man who helped! Very friendly and did an excellent Job!

Ray was very helpful and speedy with the whole process. Would recommend this site to anybody.

Great location and Ray was very professional and informative!!

Ray was very pleasant and took time to explain everything and answer all my questions. I appreciate how well he took care of me.

Raymond Jones was so wonderful!!! His service was phenominal and on point...so much helpful service and information!!! Beyond satisfied,!!

Ray was very helpful and extremely nice. He made the process very easy and was able to help answer all my questions.

Ray... is Great Help at Public Storage.. I really appreciate his patience with me on short notice move-in.... THANKS Ray!!😄

Very attentive and helped me with all my needs.

Ray provided excellent customer service. He greeted me as I walked through the door with great enthusiasm and a smile. He was very attentive to my needs and made recommendations for other products I might need. It shows that he takes pride in his job and loves the company he works for. Thank you for a great customer experience. Oh by he is a great salesman!

Morgan was an absolute delight she was very helpful and very detailed about the rules and regulations.. Ray was very pleasant..

Ray was very helpful. I would definitely recommend this location to a friend. I'll be using this facility in the future as well!

I'm not one to sit down and write a review , but it will be unconscionable not to do so after the wonderful treatment from ED. What made his kindness very remarkable is that he didn't have to. I bought a car at the auction storage back in November 2013 , and has been unable to obtain a title to it till date. Fred , the district manager has been so unprofessional in handling this. Though ED was not part of this auction , yet he listened so patiently and has tried to no avail to resolve this. He even made me to smile in-spite of my frustration before leaving his office. Keep it up ED, you should be the district manager. NEVER BUY A VEHICLE FROM THIS PUBLIC STORAGE UNLESS THEY HAVE THE TITLE !!!! FOUR MONTHS , WORTHLESS CAR, NO TITLE, NO REFUND . NO HELP FROM THE DISTRICT MANAGER.

Ed was extremely helpful and has phenomenal customer service skills!!

Our experience at public storage was made great by the customer service provided by Ed. He was very courteous each time I had a question and was always available when needed. I will recommend this location to family and friends.

Courteous, patient, polite. Will do business with again definitely. Ask for Ed.

Ed &Morgan provided me with great customer service.

Ed was terrific. Very knowledgeable and helpful in selecting the correct unit

Great place to store. Easy access. Ed is great to do business with.

Ed is the best great coroner service skill and all ways willing to go out of his way to help every customer thanks to his skill I will be using public storage for a very long time thanks

Ed was extremely helpful and friendly, definitely went beyond what he was required to do in his position which was very much appreciated!

My husband and I have worked with Ed on several occasions. He has always gone out of his way to be helpful. Ed cares about his customers and it shows in the way he manages this property. The property is clean and well maintained. We really appreciate the customer service Ed provides. Thanks, Ed! Kudos! Keep up the great work!

Excellent service. Very thorough.

I have worked with Ed several times at this location and he was extremely helpful each time. He was courteous and provided the information I needed to determine what options were available for my needs. We will definitely be using this location for future storage needs.

Great customer service, very professional, clean facilities, and the manager Ed is very friendly and knowledgeable about the services they offer

Great customer service and all ways willing to help on everything as well he has out standing customer service skills thank to ed for the great experience

Have been in this location for over 5 years with two units. Since Ed has been the manager here I have had few problems but but when I do everything is always addressed and handled promptly. The location is very convenient, affordable and I feel as secure as resonably possible. It is well maintained and kept clean.

I was unsure about renting a storage unit and didn't know the questions to ask. The property manager Ed was helpful and explained everything to me. He made suggestions about the proper size unit and even gave me packing advise. I purchased my packing supplies signed up for automatic payments. Ed and public storage did everything except move me. I'm very grateful that I found someone so knowledgeable.

My name is Scott and I own two Lawn Dr. franchises in the Bowie/Crofton area.I have used my local Public Storage facility for the past 4 years and have been very pleased to date.The location is perfectly placed in between my servicing areas.The lot itself is very accommodating to my fertilizer suppliers due to the easy access in and out of the lot.Deliveries are always quick and easy due to its massive driving space.I have never had a problem with anyone trying to tamper with my unit. When I have any situations that arise in which I need assistance,Ed the store Manager is always there to lend a helping hand.

Although the price charged for the unit is far more than it should be the service provided by the manager Ed, is exceptional. Not only is he very friendly and cooperative, when problems have occurred he makes every effort to rectify the problems (almost always very successfully) even faster than one would expect from a manager.

Very friendly and efficient. Ed explained everything well and was very knowledgeable. A pleasure renting from them.