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Public Storage Self-Storage Units at 351 Parker Street, Springfield, MA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 77/moSmall 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 77 /mo $ 103Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 122/moLarge 10'x15'- ground floor
- inside unit, swing door
$ 122 /mo $ 162Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Springfield
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Springfield Storage Units Near Mass Pike
Storage units in Springfield are located between Oak Street and Boston Road just south of Mass Pike. Indoor storage units and outdoor units with drive-up access are available in a range of sizes providing cheap storage near Western New England University, American International and Springfield College.
Golfers who enjoy Franconia and Veterans Memorial golf courses can tuck away clubs in a 5x5 storage unit after hitting the greens. Veterans Memorial is just 3 miles south of the storage facility for easy dropoff and pickup of your golf bag and accessories.
Indian Orchard Elementary School families and neighbors can store year-round recreational gear in a 5x10 storage unit close to home. Behind the ice skates, sleds, and hockey and baseball equipment pack in rarely used items such as holiday decor and off-season clothing.
Residents sharing a place at Eastbrook Apartments can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, lamps and dining sets. This square storage rental is also useful when downsizing while you make decisions on what to keep.
An outdoor 10x15 storage unit is your best bet to store long watercraft. With drive-up access it's easy to load and unload canoes, kayaks and standup paddleboards for time on the Connecticut River.
Homeowners around Springfield Public Day High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. We're close by if you want to retrieve anything during the renovations.
Springfield Public Storage has indoor and outdoor storage solutions to fit a range of needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 435)
The property manager Joe was really kind and helpful whit my moving out process.
Joe and Kay were fantastic and help with every step.
Joe was absolutely amazing and helped with my storage needs. The second I walked into the office. He did a great job explaining how storage worked and offered me merchandise to protect my items. I would absolutely recommend Public Storage to anybody look in the store his sidekick Kay was absolutely amazing as well, showing me in explaining to me the benefits of the app and signing me up for auto pay as well.
Great service
Joe and Kay were super helpful with the moving in process, from making the appointment to showing up and seeing a smiling face, this place would get 10 stars if I could! Super friendly staff and well organized place. Very clean facility with fair prices!
Thank you for your excellent service Joe.
Joe helped me so much and I'm super grateful for all he has done for me. Thank you Joe!!
You’re the manager of public storage is an amazing gentleman thank you for his services. He helped me in so many ways and I appreciate it. Thank you.
Very courteous service very impressed with Joe knowledgeable and helpful pleasant experience. Personal opinion Joe is a a perfect representative give him a raise and keep him around . He is a perfect asset!
A big reflection of a facility is the way they treat customers and the people that work there. Joe and Kay are one of a kind. Always positive, helpful, and know what they’re doing! Been at this facility many times and each time was a breeze at the front desk! Really recommend.
Everything fit for a 2 bedroom. I had a lot of stuff and still have space leftover! 😊
Joe was great
Joe is awesome .Joe is the best person as a worker. Very polite and wonderful person
Amazing worker got us in and out… Joe is amazing i recommend him when going in. Suck a sweet heart.
Joe was wonderful, helped me get my storage unit, was so polite, and just all around great guy to talk and joke with. Good workers here with good costumer service!
Joe was outstanding
Service was great Joe was supper helpful, will definitely be back when I need Storage
In the future.
Joe provided excellent customer Service!!!
Joe was great! He deserves a promotion and more pay!
Joe he is the best
Mi Friend Joe he vives the best service in public storage
Joe and Chris have been wonderful landlords for my storage units always greeting us with a smile, also assisting with issues such as getting/having a cart available when needed.
I was trying to find a unit to rent and found this place on google. I spoke with Joey and he made
the process very easy with getting me a fair priced unit. Definitely would recommend using this place!
Joey was able to help me out when it came to securing a storage unit in a last minute need. He explained all the details to me and even took me out to show me where the unit was located as an added bonus! Glad I made the choice to go here vs. competition. Thanks again
Joe is awesome. Showed me around the property and gave me several options for storage size. Very happy with service.
Joe was amazing and sooo friendly and so very helpful and always willing to help. I wish I didn’t have to move out of here I will miss his smile
Kay was an awesome help! Went out of her way to help me open my door and show me how it works! Great place with clean units
We had a great experience. Your team member Makayla was super helpful. My grandma was trying to rent for the first time and Makayla went out of her way to help us out.
kay was very helpful!!!
Worst customer service. I visit this place to close my account. Got there at 9:30am the employee was just arriving to the property when it was supposed to be open at 9am. On top of that she didnt open the door for business and make me wait 30 minutes more without asking what I need it. With employee like this I don't think this company will prosper. You guys need to improve your customers service. It's unacceptable 😤
It was an awesome experience. Joe was very respectful and resourceful. Thanks so much for the service
Kay is amazing she helped me with everything that I needed! Would highly recommend this because of her
Joe is great and was able to answer any questions I had about space availability when it was urgent.
Joe was great. He showed excellent performance. I appreciate him explaining all of the things I needed to know and a well mannered person. I enjoy Joe.
Joe and Robin was great 5 star service.
The customer service personnel is the only good thing about this facility.
For starters, the keyed cylinders, while probably more secure than padlocks, are great in concept but the ones I had barely fit in the doors and the door latches themselves were all screwed up.
Then there was the insulation material and dirt that was covering my belongings, and not just a little here and there, I mean everywhere.
So I "chatted" with a customer service rep at Public Storage inquiring about the possibility of a refund... I'm sure you can imagine how that went.
So long story short, if you're planning on storing here, bring plenty of tarps to cover your stuff!
I’ve used this location 22 years ago for storage following my father’s death and decided to use them again when moving my elderly mother to a smaller home in a different city. I used their online booking portal which was smooth and convenient. I received a follow up call to confirm my booking while at the same time answering questions about the size of unit that best fits my needs. Joe informed me that I could always modify the storage unit to accommodate my needs for whatever reason during the check-in process or thereafter. Joe provided me with unparalleled customer service and took me through everything to expect especially when it came to booking and fees. Not sure if he’s the franchise owner or has a personal stake in the business but Joe is GREAT! I was happy with the unit and it most definitely fit my needs and I was able to modify and received an upgrade to a lower level unit which turned out to save my time and aches and pains 😆. They seem very proactive in securing the location as well as tackling pest control which is often times a challenge for storage units. While I appreciate the convenience of online booking and payments my personal in-person experience with Joe was top notch and I can’t praise the guy enough for his professionalism and knowledge.
Joe it’s a nice person and he help me
Joe was very helpful and explanatory in my move in process
Joe was great very helpful with a smile at that. First storage unit ever rented and guided me right through. Thank you
Joey was amazing help answered all my questions and was polite the whole time definitely recommend here 10/10
Great storage facility the only problem is we found mouse droppings on our items in the storage container.
Joe was a polite and respectful individual, did a great job explaining the location and storage space. Outstanding person
Between Joe’s great customer service skills, straight and to the point and fast process I’d refer friends and family anytime at the Parker St location for sure! The Unit is clean, has top and bottom options as well as an elevator. There are options of indoor as well as outdoor. Security code, motion detection, and great security!
I want to thank Joe again, for his AWESOME customer service skills!
Joe was very helpful and friendly!!
Joseph was great at helping me find the storage unit for my budget.
I came in recently to ask questions about renting a storage space from here. Joseph was extremely helpful and was very kind and welcoming. He also was very informative about the different size storage spaces I could get, and pricing for each of them! Overall very good experience and would recommend anyone to go there for storage needs:)
Kay .is one of the best persons to work with she understanding and help out as much as she can if you call Springfield public storage and ask for Kay I promise you . You won’t regret it . The kindness is over whelming . And her helping you .
Very helpful and very kind. I would recommend this place due to their almost staff members especially KAY!!
I called Looking for pricing on a. Space
Kay was very helpful when I called she gave me the lowest price in the Springfield area. Great customer service
Joey B was so kind and answered all of my questions for pricing and hours
I had a perfect experience with Joe. He was very helpful and help me with all my needs. Thank you.
Moved all of my stuff out on the 1st and the employees are never in the office and door is always locked to office. Called them the next day and they said to bad were charging you a full months rent for your empty storage unit. Amazing customer service…. Should be illegal.
Thanks Joe! Super easy and fast transaction!!
Use Parker st in Springfield mass for the winter. Was so convenient to get in and out of gate, and plenty of room to back right up to my bay! No Mice a big plus! Everything was as I put it in! Friendly staff ! Would definitely recommend to a friend!
Joe was very nice and polite. Grate service.
It was a pleasure dealing with him
Kay and Joe were very helpful ,friendly and honest and I will likely be renting from them in the near future.
Joe was incredible, he helped me as a first time storage user
Joe was amazing helped me and my father to get a storage unit , quick fast and easy was very respectful , kind and was very polite will definitely be back here.
Wow!
Incredible customer service and attention by Joe at Public Storage. Will be recommending to others.
Kay was an excellent help today and helped with all my needs if you need storage come here!!!
Joe is great he was completely helpful with setting up my storage unit
Awesome service. Kay was very helpful on giving me the information that I needed as well as teaching me new things about the app and easy access. Helping me to keep myself organized and on point.
Kay was very helpful and nice to talk to
Kay, the new manager, was very helpful and has phenomal customer service.
Great service! Thank you Joe for all your help!
Joe was awesome and professional
So I was doing some shopping around for prices on storage spaces. I called this location and Kay was more than just good help. She was very professional and answered every question I had and also, the facility looked well kept. 100/10 would recommend this location. More specifically, for all your storage needs, Kay is definitely the go-to.
joe is absolutely amazing. 10/10 customer service
Kay was amazing today with helped me with my storage needs
No problem in the process. From reservation to moving in, Joe was helpful and accommodating to last minute changes. Great customer service.
Kay and Joe were amazing. Helped me find the perfect size space for a price you cant beat
I want to thank this young lady for her awesome service! She is informative and nice.
Had to store some business goods last minute. Joe B and Kay got me in a space super quick!
Joe B & Kay helped me out!!!
What truly sets Public Storage apart is the exceptional customer service. The staff went above and beyond to answer all my questions, providing valuable advice on storage solutions and helping me choose the perfect unit for my needs. Their professionalism and friendliness made the entire process stress-free. The pricing is competitive, and there were no hidden fees or surprises. The transparency in their pricing structure was refreshing and added to the overall positive experience.
The units are spacious and easily accessible, making loading and unloading a breeze. I appreciated the interior/exterior options, ensuring that my belongings were protected from any extreme weather conditions.
I highly recommend this facility to anyone in need of reliable and secure storage with top-notch customer service. They've earned my trust, and I will definitely be using their services again in the future!
the man that helped me out, joe, was amazing! he helped with all my needs and is a standing model for what customer service is. I couldn't be happier with the service.
Excellent customer service skills.
Joe knows how to fix problems always making sure (you) as a customer understands the situation and you leave feeling like a customer who is satisfied.
Please bring ICE COFFEE WITH PUNKIN SHOTS. Thank you.
A employee name Kay helped me out very well was very pleasant when I was trying to get a space greatly appreciated her helping me out
The experience was great! Kay , and Victor were very helpful, and generous 😀!Definitely would recommend this place to friends n family!
Joe and Kay are awesome. I wasn't sure what to rent and they pointed me in right direction. I didn't feel pressure in making my decision.
Horrible experience. Mouse poop was everywhere. It cost over $500 a month. The ceiling was falling down onto our stuff. Most of our stuff was completely ruined. This company should be totally embarrassed.
On site service was not very good. Our reservation wasn't handled properly, and they failed to inform us during one of the many phone call/emails to confirm said reservation that it wasn't going to be fullfilled.
The sales representative I spoke with on the phone helped get me a great rate. Unfortunately the unit was not located in an area where I could drive my car in. I was very clear.I was renting the unit to store a classic car.
Kay, who is onsite has been exceptionally helpful in getting me into a space that will accommodate my car. She has been proactive and responsive. She is also very pleasant. She returns calls promptly and has been super pleasant to talk.with.
Kay and Raquel were amazing at helping with my account!
I had a great experience with kay today she was real helpful and sweet …she did a great job ,I’m glad the she help me out….
Was called by Kay and informed that I had improperly locked my unit and that it was in danger of being broken into was very kind and friendly
Great customer service 👏 👌
Raquel was very helpful today she was an excellent she helped me with everything that I needed today you guys are so lucky to have her as an employee she was very very helpful to me I appreciate her very much Miss Johnson sign Miss Johnson
Racquel was a great help today she helped me with all my storage needsThank you Racquel
I was very impressed with the customer service I received from Ms. Racquel Garcia. She went above and beyond with how this place is very secure and ran very well. Her diligence was impeccable. You can't find kindly customer service in a timely manner like Ms. Garcia presented to me. Thank Ms. Garcia
Racquel at the Springfield location was absolutely wonderful! Answered all questions, very easy process and the units are clean and easy to move into! Rates are low and affordable! We love racquel made us feel comfortable and very personable!
These people are very helpful and nice I came in and kjetil showed me around and rented me a storage and was very knowledgeable
I can definitely say that I trust this establishment with my belongings. The workers, like Ms. Raquel Garcia, were very kind and patient with me in explaining things. Thank you Ms.Garcia!!!
Racquel Very helpful should keep her here very pleasant need more people like her
This place is unmanned, There are no employees at this location. The office is under construction. facility looks great from the outside, but when you get inside You get this great smell of human feces. Which means there's people living in this facility, most if not all the doors on the units are bent out at the bottom or top which means somebody's trying to break into these units most likely the person or persons living in the facility. I went to my unit and it was opened with the lock still on it. So to sum it up, the place is dirty, unsafe, unsecured, unsanitary and unmanned. I don't want to hear, Wish somebody told me. Because now you know. your welcome.
Tengo una unidad en Springfield también y Racquel Garcia también trabaja en esa localidad... Muy servicial y muy amable. Sigo recomendado el lugar. Nuevamente gracias por una empleada así.
Very helpful and kind
Victor and Ivy were very polite and helpful
Not a bad place other than the ceiling insulation falling on everything. Starts out decently priced but gets very expensive asthey raise their rates often. Hours are usually 6a-9p which can be inconvenient for those who work nights.
We ordered two units online only to arrive onsite to see they wouldn't work for our needs. Raquel in the office found us a unit that worked better for us and transferred us with no problem. She was great to work with! She even went out of her way to pick up the locks we didn't need. She turned a frustrating mistake on our part into a positive situation!
Ivy and victor helped me with my rental thank you so much for you're help
Ivy and Racquel Great service from this two great customer service thank you so much 100%
Victor and Racquel were amazing and so helpful they really made my day and got me all set I recommend 100%
Friendly staff and very helpful when it comes to helping you understand technology.
Very expensive I have been with public storage for a year and a half and don't like how the prices go up and so on
Clean place very polite staff
Victor was a great help!He helped us find a storage space that fits our needs and helped us save a few dollars in the process. Victor recommended that we look at online prices and make a reservation that way. That saved us about $30.00 a month thank you Victor and Public Storage.
Ian was super helpful today in helping me set up my account for my storage unit! So glad I stopped in. He was very nice and answered all questions. Thanks Ian!
Thank you for getting the 1$ special ian
Thanks Ian did a great job signing me up for my rental!
Just made the biggest move ever to Springfield and needed a storage unit really desperately, kept driving by here and then one day got online and got a space, btw super easy to navigate the online process, then called in and they were so so nice the property owner, excellent!! Thank you so much for everything! Will update with photos soon!
Ian is a great man very helpful clean units spacious and dry. Great place to store your personal belongings
Last month, at Public Storage, 351 Parker St., Springfield MA, I explained to Victor, a manager, that I was experiencing financial hardship, affecting my ability to pay rent. As a senior citizen, I asked if there was any way Public Storage could assist. Victor helped me apply for a rent decrease request, which favorably impacted my rent this month. I appreciate so much his empathy, and his willingness to help. I also commend him for excellent service. He was patient and efficient, with an excellent attitude.
Frederick Gibbs
Good service
Joe is freaking awesome!!!! Answered all my questions and was extremely welcoming. He is the reason I’d choose this storage unit over anything else!
Let me tell you what! Joey is by far the best person here. He is amazing and helps with everything and anything you need. Thank you public storage for hiring this man, he really is the perfect fit.
I’ve used public storage for all my moves. I came across this Springfield location and could not be more pleased. Joey is who helped me up front and he was calm and respectful. He also was very patient as I had a lot of questions. 10/10.
JOE, property manager was great, answered all my questions. He was informative on how the rental storage works and the different promotions going on. Units were spotless and inviting. I recommend this Springfield, MA Public Storage:)
Joe was wonderful in getting my storage unit all set up. Definitely would recommend
I greatly appreciate that Joe went above and beyond to help me upgrade my storage unit to a bigger size. Thank you so much Joe 😊
Joe B helped me complete my rental online and made it easy for me to use! He was awesome !
I love this people good work and nice people
Very welcoming! Racquel did a phenomenal job helping me sign up for my storage today! Making sure I understood exactly what was going on before signing. Joe did a fantastic job assisting as well!!! Informing me about the app and how to use it. I look forward to seeing their faces when I come back!!!
So far so good 👍🏾
I received excellent service from Joe. He was very helpful and nice. Thank you.
Joe was excellent at helping me find the right size unit.
Joe was very friendly, helpful but most of all understandable
Moved to the area and needed storage. Joe has been incredibly professional in interactions and the price is reasonable. Joe advocates for the renters and can't speak more highly of my interactions with Joe!
Joe was very professional
Joe is the BEST period; he made the process so easy and very personable five stars across the board customer service at its finest.
I've been coming to this Public Storage location for a few years and let me tell you that Joe, the store manager, is one of the most awesome people. Every time I come in he greets me with a smile and works hard to make sure all my needs are met. He also answers all my questions and I have a lot of them! It's an absolute pleasure to do business with this guy. He definitely has a customer for life.
This is my favorite storage in Springfield. Quick, easy, drama free rentals with clear instructions and rules. The manager Joe is a credit to the organization and is always willing to lend a hand, even on his lunch break. (Sorry Joe!) They always have products in stock, boxes, tapes, extra locks etc.
The facility is in good shape and they have a mix of indoor and outdoor units. My only gripe is that there are no climate controlled units. But overall it’s a great, budget conscious choice for just about every storage need. I recommend this place to all my people.
I absolutely love Joe, he is always accommodating and very helpful!!
Joe in the office was great and super helpful
Clean
Joe B super perfect service!!!
Joe B provided the best attention for me! Good customer service!
Joe P. Was great. He helped me get my app setup as I got a new phone and was having issues. He was great.
Joe is so great!! Please come see him you will be Satisfied!
Joe did a great job at making sure I understood everything before signing up. I really appreciated his honesty and willingness to help. He definitely went above and beyond to ensure I had a good experience. Thanks Joe!!
Joe treated us so well , he made us feel so welcome and explained everything so simply for us to understand and made us feel like we are in the right hands with our things :3 thanks again joe!
Ask for Joe, he'll set you up good!!
Joe was an amazing help
Explained himself very well, and was very helpful. Thank you Joe
I rented this 1.5 yrs ago, for my 82 yr old Mom. Rented Uhauls and had all the help there. We arrived...the space was full of something on the ceiling, that we could not identify. Gross!!! We had no choice though. Fast forward to today, 1.5 years later. $5500 later. All of my Mom's things now had all the stuff from the ceiling ALL OVER HER THINGS. Exorbitant prices, with very poorly kept rental space= bye bye to Public Storage!!
Disappointed that they have raised the rates and shorten the hours with no notification to people with storage units at this facility.
It is very refreshing to have a company that is concerned about a problem that they call you and resolve any problems. Thank you Public Storage for being concerned and dealing with problems quickly. I definitely recommend you for everyone's storage needs.
Once again they have raised the rates without any notification. My rate went from 138.00 to 173.00 and during the winter months you can't even get to your unit because they do not clear the roads and if they do a lousy job. And they don't put down anything for the ice. I fell and a friend of mine fell trying to get into my unit. And they shortened the hours even more, without notification. Looks like I will be looking for another storage facility.
Joe and Amirah were very helpful.
I came to public storage today and had the best customer service from Joe and Amirah. They were completely helpful 100%. I would definitely recommend this place it’s very affordable! Thank you Joe and Amirah you are definitely we’ll appreciated!!!
Quick and easy to get everything filled out. Joe made everything simple to get everything taken care of.
Joe the property manager was amazing
Joe provided 5 star service Appreciate him helping me out
This is the worst place on the planet waaaaay over priced do not do business here
I have never had any pounds of bud or damaged kilos - even in the outdoor non-heatcontrolled units ! 🙊