Stephanie was wonderful to me she makes me appreciate the time am using at 650 Eastern Ave public storage in Malden
Stephanie is just amazing. Helps any time i call her and she never acts I'm to much of a bother. I keep renting here because of her. Thank you so much IF IT WASNT FOR HER THEY WOULD LOSE ME AS AFTER 8 YEARS IF IT WASNT FOR STEPHANIE!
Needed a short term (3 month) storage unit for between moves and both Eric and Stephanie were quick to help. They were cheaper than other local options and helped get me signed up to move in the same day. Experience so far has been great.
As the owner & operator of a small moving company a storage facility that houses your supplies serves as a second home. I’ve been doing moving for years & this has been the best experience all around! Stephanie, the manager of this location is very nice and understands the needs of different clients and their specific situations. I highly recommend this storage location because of the convenience & amazing staff.
Stephanie was incredibly friendly, professional, and super helpful in finding the right unit for my needs. She made the rental process smooth and stress-free. The property is clean, well-maintained, and feels very secure with great lighting and easy access.
Debbie, Thank you so much for your flexibility and kind, and very professional knowledge. Thank You!
The monthly charge is very convenient campared to other storage services nearby. Also the service is very professional especially the lady at the office, if I remmeber her name is michelle, she helped through the application and selection process.
Stephaniethe supervisor of my storage location has been by far the most consistent and helpful person I ever had to deal with when it come to my storage unit. She is always very kind and always very helpful. It's always a pleasure seeing and dealing with Stephanie and public storage. ⭐️⭐️⭐️⭐️⭐️
Stephanie couldnt have been more helpful with her assistance with me. She exemplified professional and an extreme amount of patience. Experiences like this are very rare these days and hope that this review is shared with her because I feel that often folks are more inclined to write about a poor experience and simply expect excellent customer service like stephanie has provided today. Thank you, stephanie for helping me with my questions and transaction.
Stephanie was great assisting me on all my needs. Thanks all!
I have been a customer for 5 years in the public storage. The customer service team is very helpful and the manager who in the location is very friendly. They have very clean and safe spaces 👍
Mike at the front desk went above and beyond to help us, even helped us strap in our stuff in the back of the car when he noticed we were struggling! What could have been a headache of a day went smoothly thanks to him. Highly recommend this location!
Stephanie is delightful to do business with. She is extremely knowledgeable and always able to assist you with any questions or concerns regarding your account or unit. I am grateful for the services she has provided to me. Thank you Stephanie!
Great and smooth experience for my first Storage unit rental which I did with Public Storage (PS). Stephanie was awesome; she reached out to me proactively, answered my questions and guided me through the sign-up and on-boarding process. She also helped me resolve a little glitch with the return of the PS padlock which I ended up not using - very professional. Site was very clean and which had access to instant help virtually.
During the week of my move in, I had a lot of hiccups, snags, and misunderstandings that the property manager, Stephanie, helped iron out. She was incredibly helpful, answering all my questions and confirming what I needed to do to properly move into the storage unit, and I have to tell you, her empathy went long way toward making a difficult process so much easier.
Stephanie was an absolute angel. She guided me on the phone through my options and made the process very easy and simple. Excellent experience!
We have had a great experience working with Stephanie. She has been extremely helpful in finding us a unit, making the process easy and hassle free.
Michelle and steph helped me greatly today. Would recommend this company to my friend and family.
Stephanie was extraordinarily knowledgeable and helpful. She answered questions with precision and clarity. When we arrived to process some paperwork, everything went smoothly; we hit one bump and Stephanie addressed it immediately. Kind, thoughtful, and top-professional kudos to her.
Very excellent customer service and prices 💯
Great Team at 650 eastern ave, Malden, location
Stephanie is awesome she is the manager here, she is always very helpful
i recommended this location
I'm a longtime customer of Public Storage at 650 Eastern Ave in Malden. This location is self service but I still find it to be very responsive when the need arises. Recently I dealt with Stephanie to change my storage unit in order to save some money. She was friendly, helpful and efficient (and got me a good deal). I couldn't be happier with the services provided by this Public Storage location. If you prefer a full service location, there is one just about a block away.
Stephany the store manager is very professional and helpful.
Thank you Stephany for providing the best serve ever.
She did a wonderful job helping me and guided me. Very helpful with everything. Very respectful and friendly. Thank you.
Clean and well maintained property. Thank you Stephanie for your assistance here.
She did a great job helping me at the eastern ave public storage, she knew what she was talking about and helped me with my issue! She was very prompt ! Great service !
Paul was great excellent service and extremely professional
I had to rent a storage unit a few months ago and I went with U-Haul. I found public storage to be a lot better. I was assigned a specific storage unit and the app made the self-service really easy. It would’ve been nice, however, if it link to a map so you could find the unit more easily. When I went to U-Haul on the other hand, they changed the unit I signed up for the one that required going up a short flight of stairs with no elevator access! Also, public storage seemed cleaner and better lit. Not only that but one of their employees called me a few days later to say they saw I had access my unit and to make sure I didn’t have any questions or problems.
It's a typical indoor storage unit facility!
Stephanie was great. Went through everything and explained anything I had questions about. She was very nice and considerate.
I rented here for 8 years while living abroad. On my second to last move out we of course lost the key. I called and got Paul. He was great and helped us get the lock cut off. Since I couldn’t get there that Friday he did a temporary lock for the night. The next morning he was right on top of coming over to this facility from the neighboring one to get us into the unit. Great service at the end making us sure to go back should we need storage again.
Wow! Stephanie was so terrific! Definitely come to this facility in Malden or the other one just down the street and work with her. She made our entire experience smooth and easy—always a plus when moving—and was so helpful on all the little details.
I've been very happy with the storage unit I have here. Building is secure and clean with ample access hours.