Public Storage Self-Storage Units at 233 Newbury Street, Danvers, MA

Vivian was super helpful and absolutely lovely when I visited today to check on an issue with my storage unit. Super friendly, and knowledgeable. Definitely an asset to the team there. They check on your unit locks twice a day and you are alerted immediately if anything goes wrong. Happy customer. A+

Vivian is the best in customer service Works hard for her customers at the Danvers location.

Was very pleased with my experience. Vivian was such a great help, very good worker and got me the exactly what I needed.

I went to get a quote on a space and the young lady by the name of Vivian was a very polite and patient with all the questions I had also was nice enough to take me down to see the unit. Amazing customer service. Will becoming back to rent a unit

Unit was clean, secure , easy to access, and management was accessible when needed. We ran into a small snafu when I was moving out and Stephanie (regional manager) stepped up and did a fantastic job of providing top notch customer service. Would def use again.

Ana was amazing! She was super helpful and made getting a storage unit so easy! She is the best!!

the place is amazingggg ana was so great she took her time with me and my momm and made getting a storage unit so easy she is the bestt !!!!

Ana was soo great I love this place soo much she made everything easier and we got our storage unit for less than we expected, she was super friendly and helpful. Thank you Ana

Ana was amazing. I could not resolve a problem, try as I might. She ran into the same snags as I did, but with her patience and persistance, she solved it for me. And she did it pleasantly. I would hire her tomorrow if I owned a shop!!

Eric was very helpful and courteous

Funny that there are good reviews of Eric here. A little after 2pm today I knocked on the locked door of the Danvers office but no one came. Then I called the number on the door and left a message for them. A guy was sitting in his car in the lot this whole time. I did a loop around the building to see if there was a place to return keys but there wasn't a place for that. Guy who was in the car was gone but the car was still there when I came back to the door. Door to the office was still locked. I knocked again and waited. Nothing. Pulled out my phone to record, knocked again, nothing. Tried the door again to show the camera it was locked. The guy who had been in the car comes out of the back room! It was Eric! He watched me knocking on the door and calling the whole time and didn't say anything. Turns out I only needed to take the lock off the storage unit and I was set. He was a nice guy when I talked to him but for him to watch me knock on the door, then sneak in when I did a loop around the building, and make me wait after that isn't good customer service. Good technology allowing you to use the app to get in and out. They raised the storage charge 2 to 3 months after I was in there and then again after a year. I was paying about 75% more than the initial rate. When I emptied my unit and informed them from the app I was closing out, they offered me a lower rate for the next 6 months on email if I'd stay.

Easy access, more than fair pricing, friendly staff, safe location 👍

The people there are so nice

Lisa was very friendly and helpful..moving can be a stressful thing but she made it a pleasant experience.

Lisa at the Danvers location was awesome! She was so friendly and accommodating. She made the rental process so easy! The A/C was broken in the main office and she was still as pleasant as ever. She’s definitely a valuable employee who truly loves her job and working with people, even under the HOT conditions! Thank you so much for all your help!

Just wanted to say I had an amazing experince at this public storage location. Eric made the process smooth and handled all my questions and absolutely made my day.

Eric was absolutely amazing, he made my experience so much easier and deserves a raise.

I went to inquire about a rental unit for future use. Lisa took me around the property and answered all my questions. She also introduced me to the manager Eric. I must say that I was very impressed with the cleanliness of the entire property and the friendliness of the staff. I will definitely be storing here in the future!

Eric was fantastic! He met all my needs, answered all my questions, saved me money and made my move hassle-free! Thank You Eric.

Eric and his team at 233 Newbury St. are amazing! Eric is always so helpful and goes out of his way to make sure the facility is well run and clean. I had a situation with a moving company recently where I was uncomfortable and Eric and Lisa (?) really helped me out. I would definitely recommend this location!

Best customer service I ever had. Eric made us feel welcomed. He took us over the property was so patience. Went above and beyond. Thank you so much Eric for the outstanding customer service

Now i have been to a number of storage. And was looking for a new place to store my vintage motorcycle. So i stop into the Danvers location. 1 st thing I noticed was the place was well kept and so clean. Not like the other place i have been lately. 2nd i went in to talk to some about prices and what i wanted to storge. That when i met with Eric, welcoming me in and asked what he can do help. I talk with for a time and told him what i wanted. He said they could help and showed mt a round. Now i mush say eric is a one of kind so help and listen to what i wanted. NoT like other place that think of you as a number and yes you to death just to get your money. Eric showed and backup what he can do and you can tell he take pride in his site, after i found out he was the manager. I will be back with my stuff and tell my friends to talk to him

I went to this location to look at units for future use for a friend. I met with Eric at the front desk. He was friendly and very knowledgeable. I was amazed by the cleanliness of the entire property. The unit buildings as well as front office. I would recommend this facility to others.

I think in all my years, this is the cleanest storage facility that I have ever been in. They even have bathrooms and a water fountain. Eric does a great job and is very friendly and helpful.

This past week, I inquired about a rental storage. Upon arriving at the facility I was greeted by Eric he was helpful and very knowledgeable. The property was spotless. I would recommend this property to anyone looking for a safe and clean storage facility.

The Manager Eric was very helpful! The parking lot, office, and storage spaces were clean and very presentable.

Lisa and Eric walked me through the rental process. Could not have been better or easier

Eric did a great job explaining all of the processes to me. Had a wonderful experience 10/10 service. Highly recommend

I went in yesterday to inquire about a unit. Eric was able to answer all of my questions and the facility was very clean. I am glad I went in!

Rented a storage unit on line. Arrived at the storage facility with movers and family. Was unable to open the gate! I used the information provided by Public Storage but there were errors on our on-line account and still gate did not open. I sat on the phone with the corporate office who continued to claim it should work. STILL, it did not! Then after 45 minutes, a staff member walks down to request we move our vehicles. Then asked if we hit star before and pound after the code. And we explained YES! and still no access... the poor guy was dealing with corporate and struggling to assist us. Huge waste of time. Still don't have access and wish we rented elsewhere.

A big thank you to Eric for being so friendly and helpful while reserving my storage unit today!

I just left Public Storage in Danvers and Debra was absolutely incredible!!! I was confused about a bill of mine and she cleared everything up for me so quick!! One of the best experiences I’ve had at Public Storage, thank you so much again Debra!! You rock!!

Excellent customer service by Tom, he goes above and beyond

Had an excellent experience today while swapping to a smaller unit . The manager Eric was extremely helpful and professional. His knowledge of procedure saved me money and left me feeling very satisfied.

My boyfriend and I were in desperate need of some storage and decided to stop by and check this place out. The manager Eric was super helpful and was patient through all of our questions! Cannot recommend this place enough! Thank you!

Eric was outstanding. Very helpful, explained everything in detail .

I have used Public Storage on an off for over 20 years. Had a unit from 2003 - 2010. It was a flawless experience. Same currently for the past four months. My experiences have been consistently good and clean and I feel that my possessions are safe there. Would recommend highly to others.

Great Service. Kavi was very helpful. Definitely recommend this place.

Highly recommended! We use this location for our moving business and we couldn’t be happier! Tom is a pleasure to deal with, he is fast, knowledgeable, and very accommodating. The location is conveniently located off Route 1, it’s very clean, and well maintained. I can’t recommend them enough!

Kavi helped me secure a storage unit today. He was extremely helpful, patient, courteous. Thank you

Highly recommend this place and staff 👌 Tom excellent manager and person 👏

Kavi was super helpful and friendly.

Tom helped me get a better size unit and answered all my questions. Very easy to work and talk to enjoyed setting up my unit with him!

Make sure to bring wipes for the dolly’s and hope there’s one available. They raise their prices every few months, the most recent was over 30% increase.

Great place for storage and reasonable prices ... but only draw back is that there is hardly anyone in the office. Hopefully they hire someone soon.

Great service! Kavi has everything covered and made the move in process very smooth. Much appreciated.

Chris was very patient, professional and knowledgeable even though he was just covering site.

Nothing exciting here

I just rented another unit at this location in Danvers . Juan assisted setting up my rental and was very helpful making it stress free. Highly recommend

Juan was very helpful getting me set up today. Clean, safe facility.

A family member moved back to Danvers because of the pandemic. We needed a storage space close to home, that was safe, clean, reasonably priced, and offered climate control. We are happy to say Public Storage ticked off all of these boxes, and Juan was so helpful in securing the perfect storage solution for us. Thank you Juan! We had no problem moving in, the carts were available to help make the move easy and we appreciate the excellent staff care we received.

Highly recommend, clean units and friendly staff, the staff member Kavi was extremely friendly and helpful and answered all my questions I had. Would recommend this location to anyone looking for a local storage solution.

Great Customer Service. Very helpful! My husband got a small indoor storage but had wanted a larger outdoor storage. Harold made sure to call my husband immediately once a larger outdoor storage was available and was a huge help in getting us set up.

Harry was a great help - kind soul

Kavi was very helpful!

Great location convenient and easily accessible Great customer service Harry was extremely helpful very knowledgeable and professional I highly recommend this location

Wasn’t able to fine the unit I needed. Harry did everything he could to try make that happen, thank you Harry! I highly recommend public storage to everyone. Very friendly, great service, and dedicated workers. Also for the price you can’t beat it and facility are very clean.

Kavi was polite, considerate, and efficient. He made the upgrade paperwork easy, took care of updating my account, and provided prompt notification of the changes I made. This facility is also clean and feels safe.

Harry was exceptional. He helped me figure out and get the perfect unit for me. He was a gentleman to work with. Jay

The recent experience I had renting a unit at Public Storage was very positive. The facility is well maintained and customer service was great. Kavi (who assisted me) was very friendly, accommodating, and patient in answering my many questions and helping me through the process. His thorough explanation of services and personally showing me exactly where my unit was located, made me feel confident I had made the right decision in choosing Public Storage in Danvers.

Thank you Kavi for all your help in a short notice! Kavi is the best

Such an easy and accommodating process. Changed size of unit last minute and was so hassle free. Kavi was so communicative checked in on timing and was super helpful!

My first use of a public storage facility but I was impressed with the thoroughness of communications before my move-in date and how helpful Kavi was during the move-in. Highly recommend.

Kavi was attentive and knowledgeable and gave me a good sign-in discount. Check-in went smoothly; everything seemed clearly explained. The facility looks clean, safe, and easy to move around; My only complaint is that lighting for the unit could be better. My corner unit gets very little ambient light from the hallway., and there is no light fixture inside the unit. The owner must bring their own portable lamp.

Do you rent trucks

Kavi was very helpful and friendly. The store and facility were very clean

Excellent service when booking my unit. Kavi was very patient, and thorough with the booking process. Very good customer service, and Kavi made all the process very fast and easy.

Kavi was awesome, answered all of our questions before we had to ask them. Very thorough and polite.

I am in this property today Kavi was in the office meet him first time very friendly guy and very professional like this place clean and everything is good in this situation I like this place

Public Storage is always clean and well maintained. I paid my bill at the facility today and Kavi was pleasant and courteous.

KAVI, the store manager is very professional polite and friendly. I lost my key and Kavi efficiently took care of arranging for a locksmith. I highly recommend this PS in Danvers.

I rented the unit Kavi was in the office he is very helpful and professional

The storage place is okay but the price is high and they keep going up every year. Almost 200 a month for a small storage space.

Kavi was a very professional young man who really took the time to take care of me. Very satisfied customer!

Kavi is kind and jovial and always says hi when I am here.

Kavi, was able to quickly assess our issue and provide a quick solution. He is very knowledgeable, kind and extremely professional. He definitely went above and beyond.

Great service, great units, but needs a bathroom

Kavi in the office was incredibly friendly and made the process completely painless and easy!

Today is Saturday March 07, 2020. I went to the Public Storage in Danvers and was greeting by a very friendly young lady staff. She took the time to explain the storage and other policies to me. Great job She also show me around the facility. She also provided excellent customer service and I signed rental agreement on the spot. Thank You!

Morgan is the absolute BEST, most professional and knowledgeable rep ever!!!! She was on time, patient and extremely helpful. This is the only storage unit I will come to because of her! I appreciate you Morgan, thank you so much!!!

I arrived on site at the Danvers, MA. location earlier today to a friendly greeting by Dave. He promptly walked me through the signing up process, ensuring that we have the right sized locker for our needs, as well as answered all of our questions pertaining to leasing a storage locker. Five starts, would recommend this business to my friends and family.

Morgan was wonderful. Took the time to show me a couple units and wrote up the contract fast. Thank you!

Morgan was extremely helpful today. She answered all my questions.

My name is Sam I’ve been renting up here and I have to say it’s one of the better experiences I’ve had in many years with public storage facilities the girl that works at the front desk is the manager Morgan is outstanding and has always been very cooperative and kind to me and very helpful I would highly recommend using public storage in DMV is on 233 Newbury St. thank you and have a great day

Come here with my son all the time .storage unit maintain very well . morgan is very helpful she answer all my questions and concerns

Morgan was very helpfull,its a pleasure with nice professional preople.

Very nice and was very helpful .

Excellent service very friendly and extremely helpful. Morgan was great

Facility is nice and clean. Morgan is a great worker. Answered all my questions. Super friendly. Highly recommended.

Very sad to have so many mouse droppings in my unit

Heidi is great!

The staff is very helpful!! The property is well maintained both inside and out! Highly recommend checking this storage facility out!

Very affordable prices

Diana, at the Danvers, MA, couldn’t have been more helpful! What an asset as an employee!

Very helpful staff. Happy with everything but cost increases.

The staff at Public Storage in Danvers were very helpful in helping us get in and out with our online reservation. David showed excellent knowledge in helping me select the proper add-ons that I most likely going to need with my sudden move. I would definitely recommend Public Storage in Danvers.

goid clean facility. helpful service at the front desk.

Visited the public storage and spoke to a lovely lady named Mary, very kind and sweet lady.terrific customer service. Had a excellent experience .

Mary was incredibly helpful and friendly. Easy to access location.

The facility was inviting, clean and well lit. Mary was friendly and knowledgeable. With her help, I got exactly what I needed. Would highly recommend.

The manager Mary did a fantastic job making sure I had my checklist of items moving out so I wouldn’t get charged for leaving any items behind. Recommend this location for convenience and service

Great experience at Public Storage. Mary was very helpful and knows her stuff.

Great experience there. Everyone is very helpful

This place sucks! Got a storage unit for $200 monthly and less than 4 months later they raised my rate to $250 !!!! Without any warning... was told that they’re being competitive with pricing and they had the right to raise it 😡. Unbelievable.

Mary at the front counter was so kind when we stopped by to make a payment and find a space that fits our needs. Customer service plus!

Mary is very helpful. She always greets customers with a smile and is very pleasant.

Asked a couple questions about my storage unit and different prices of other locations and maria was 100% supportive and helpful helped out a lot with my money situation now I can continue renting. Great business by the way.

Very nice facility people that work there are very friendly

One of the best public storages! Kelly was very helpful! She knows what customer service is. I have had bad experiences with another public storage so having such a good experience an great customer really makes a difference. Thank you kelly for all your help!!

pretty good place for all your storage needs.

All I can say is a big thank you to Kelly. She was super helpful and made the whole storage nightmare a breeze

Kelly the property manager was nice and helpful on all my moving needs. Very knowledgeable of my needs since we spoke on the phone about a week before my move in. Everything was prepared for my arrival. Units are climate controlled and walking distance from office as well as well lit, very clean which is a plus. I would much recommend this storage place.

I went by the office to close out the rental this week. It was early evening and noticed a sign in the window with a clock saying that manager would return in about 10 mins. She was inside at the desk on the computer and I tapped on the window. She was visibly annoyed that she had to get up. She unlocked the front door and started with "I'm on my break." Wrong thing to say!! I called her out on it and she then tried to cover for her stupidity by saying the computers were down. She was nasty in tone and I told her "I'll remember this." So here it is. Cranky trash in the front office to deal with. NO STARS FOR THIS PLACE.

Kelly was excellent in helping me find the correct size unit as I'm moving this month. I'd recommend this place for any storage needs.

My experience today is AWESOME. Kelly showed me where my storage unit is and explain everything in detail.. very kind and friendly.

Highly recommend! Kelly was a delight to work with and made the entire process extremely easy!

Kelly was wonderful & very thoroughly explained everything! Nice clean environment & wonderful atmosphere!

Kelly gave such phenomenal service, made the moving process seem easy!

Clean space and management team was responsive and helpful.

Very fast and friendly great place

I highly recommend this location. The moment I walked in, I was given all the information I needed to make my decision. Kelly was tremendously helpful and we'll knowledge, she gave me a tour of the facility and showed me all the units that she thought might work for me. Kelly is the definition of outstanding customer service.

Highly recommend this place. Clean & convenient. Kelly was extra helpful & friendly.

Fast knowledgable and makes my time here feel easy and stress free from start to finish

The property manager, Kelly, was fantastic Great customer service.

Very nice ,very helpfull,very pleasant

Professional and polite staff.. Top notch.

Kelly the property manager was very helpful and friendly explained everything very clear so there was no confusion. Rates are great would definitely recommend other to do business with them. Also went over all our stuff we’re moving to make sure we were getting the right unit.

The manager Kelly is pleasant and professional, the property is always clean and i feel safe storing my stuff here. #irecommendit

I went to public storage in Danvers and the sales person (Kelly) was very nice and attentive to my needs. She also help me pick out supplies and a unit. She showed me utilized the space Thank you very much kelly

Very helpful. Great hours and clean

All I have to say is thank goodness forKelly! If it wasn't for her I believe my experience would have been different! She was so informative, helpful, and just all around amazing. This was weekend i moved my whole house into the unit I rented. She made the transition go smoothly. Thank you Kelly!

I was able to see my unit and rented on the spot. Staff is very accommodating and the facility is spotless. I look forward to renting here.

Kelly was extremely friendly and helpful.

Kelly was amazing, extremely helpful and thorough. I would definitely recommend this office in Danvers.

Marcia & Kelly we're simply outstanding !!! Very sweet, warm & thorough in introducing the facility and answering basic questions .. they are very deserving and give as good an impression overall as if you were checking in to a five star hotel .. very caring ..a treat to deal with! Mike S

Outstanding customer service, Kelly & Marshall were wonderful

Kelly is the best!! High recommend public storage—i have been using their service for 3 year and i am very happy!

Kelly was Awesome! The service here was great and the facility was extremely clean and we'll kept!

Clean, treated well, good communication. Used for years. Great for military members needing storage.

Nice staff clean units

Needed another space to store my things & Marsha was very nice. She made everything very easy and simple to understand.

Marcia was very friendly, outgoing and professional. Based on today's experience, I plan on renting tomorrow. Thanks to her.

Clean atmosphere and kelly is very friendly but professional ! Will come back again!!!

Stopped by public storage Danvers after visiting 2 other storage locations. We were looking for a unit to fit a 4-5 bedroom house but were unable to view any large units at other facilities for no known reason even though they were available. We were pleasantly surprised at how kind and accommodating Kelly was at the front desk. She immediately began to help from the second we walked in and was happy to show us 3 available units. She asked us all the right questions about what we needed for size and took the time to list items for the space we would use. I could have waited a couple weeks to rent but Kelly just made it feel right so we rented a 10 x 30 on the spot. I am in charge of a medium size business and know it is uncommon to find excellent employees. She is a valuable asset to this location and company. Thanks again!

This facility always clean secure and the manager Kelly always has the willingness to to help me with inquires and payments as well as packing supplies. I highly recommend this place

Kelly and Pamela gave excellent service. Offering packing supply etc. They are great employees

Kelly and Pamela where great the place was clean and great good service highly recommend

Kelly assisted me in the process of renting a storage unit. She provided me with absolutely excellent customer service. Highly recommend this place and staff.

Do not rent from them. They suck you in with a "deal" and 3 months later they raise the price. Once you have all your belongings there it's a pain to move them to a different company, weasels!!!!

Great service by Kelly! She was super informative and helpful for my first time ever renting a unit.

The manager kelly is so precise with her knowledge and experience with moving. She knows the whats and how about moving and what to do step by step. She made an irritable and difficult situation into something much easier and manageable. Kelly had me mind blown. Im so glad i came in and met this young lady. Her knowledge with merchandise is also absolutely useful. I ended up getting everything i need.

I have been looking for a good place to store my holiday decorations and some other personal belongings that I can't part with but have no reason to keep in my small apartment. I called and spoke with the manager Kelly and she was very helpful with picking the right sized unit for me to store my stuff. Now a days it's very hard to find exceptional customer service but I scored with kelly!!! Highly recommend public storage in danvers and speak with kelly!!

Kelly gave awesome service, etc. The whole presentation was satisfying. She was 100% friendly.

AMAZING SERVICE BY KELLY! Superior service and location. Can’t say enough. Long term customer from before 2000.

Kelly was amazing!! She helped set us up with a storage unit and made everything so simple. Thank you Kelly!

Very clean

Went online to reserve a unit and Manager Kelly called me almost immediately to finish the deal. Upon arrival on move-in date, Kelly couldn't have been more helpful. Great experience.

Love the customer service at this place. Kelly has always been so nice and helpful to me.

I have always had great experiences whenever I have needed assistance. Very knowledgeable and helpful. Would definitely refer family and friends.

I've been renting for over two years and Kelley continues to give me wonderful service and help. Thank you Kelley!

Super friendly and helpful staff, especially Kelly. Convenient location and easy access

I went to a few different locations to find out more information and prices. I only have a few items that need to be in storage, one of them, being a good size couch. I decided that this location was best suited for me. Not only was the manager Kelly extremely courteous and friendly, she took the time to help me figure out the best sized unit that suited my needs. Other places where not as helpful. I definitely recommend this place. Great customer service, and extremely clean. I feel my belongings are safe and secure here. Thanks again public storage danvers!!!

Great customer service by Kelly! Units are clean and everything is well secured.

The property manager Kelly was professional, attentive, and very caring. She took great care of me and was very knowledgeable. The facility was extremely clean and secure. Definitely an asset to this place......Thank you Kelly, for all your help.....

Kelly is wonderful, always very helpful, the facility is great and it's very close to where I need to be.

Demi and Kelly answered all of my questions and took good care of me - and the Danvers site is a very convenient location right off of Route 1.

I needed to rent a unit the day before leaving for vacation. Danvers Public Storage had the perfect size unit for my needs, with a wide range of sizes for anyone's needs. Kelly in the front office was wonderful. She went above and beyond to help me that day. She was extremely thorough in explaining everything clearly, and to add to her excellent customer service skills, she has a very nice, calm professional demeanor, which helps when you are stressed with a rushed day. Ron, the District Manager, is also above and beyond with customer service skills. Both Kelly and Ron were a great help with an account issue that they cleared up effectively and efficiently for me. The facilities were clean and very secure, along with a great location. I would highly recommend Danvers Public Storage!

Kelly and Demi have provided such great customer service that i will not go anywhere else to store my things. Thank you!!

I never rented a storage unit before I was very unaware with the process , how big of a unit I would need etc . The manager at this location was amazing though her name is Kelly .She took her time to explain everything I needed to know in detail and although I didn't rent a unit that day I will definitely be coming back in a few weeks to do so! Amazing customer service !!!

Hi my name is Michelle Gillis. I was extremely happy with the service that both Kelly and Steven provided to me . VERY Knowledgeable, helpful and friendly answered all my questions with a smile, to me that goes a long way. TRULY gave a whole new experience in customer service. Thank you very much.

Excellent place, exactly what I needed. Kelly explain everything in detail. Perfect location. She explained everything you had to offer, I was excited that it was so easy to do.

Kelly helped me get set up with a storage unit today. She did a great job - professional, helpful, and efficient. Thank you Kelly!

I am in this location multiple times a month and am always greeted by Kelly with a warm welcome. Kelly is super helpful and always answers my questions (and trust me, I always have a million questions!) with a smile.

I am always pleased with the high level of customer service provided from this location. Kelly is extremely helpful and ready to answer any questions I have.

The illumination inside is poor even during daylight hours. That definitely needs to improve. Daniel-Kelly or Kelly-Daniel, (I am not sure which) who was there was extremely helpful.

Daniel customer service was great he was a great help answered all my questions

Thanks to Kelly For making registration fast and easy!

I am currently getting ready to move and I needed some information on products that could make my move easier. When I spoke with Kelly she was very informative and helped me get to know a few products that were useful. I thank her for going above and beyond to help me.

Kelly has been professional, knowledgeable and helpful through two transactions. She's a credit to the company.

Shelly and Jennifer were great it was so efficient and very helpful for me thank you very much.

This Public Storage facility provided excellent service. Both Jennifer and Kelly were welcoming, informative, and listened to my needs. These units are reasonably priced and very well maintained. It is fully climate controlled.

Kelly from this site was always very helpful and informative. Ive visited this location on several occasions. Kelly was always very professional and attentive.

A++ customer service, Kelly was great to work with. Very reasonable pricing and a clean facility.

Kelly was great, nice space, and convenient.

On site Manager Kelly was courteous and knowledgeable. The location is extremely convenient.

The manager was very pleasant and walked us through the first time check in. We're very pleased with the overall experience.

Kelly (Site Manager) is simply the best! Location is perfect with 3-4 major routes within a mile of the property.

I Rented a unit with Public Storage In Danvers and it was everything i expected From a storage płace but better. Clean, secure, and friendly......The manager Kelly was Great too, very Professional, polite, and she went above and beyond to help me. I recommend this public Storage to anyone and EVERYONE!!

The crew there is friendly, accountable and conscientious. I coordinated with Kelly throughout the entire engagement and felt like I was listened to and my queries were addressed. If you are looking for this kind of storage option, I highly recommend this location.

Kelly was very helpful. We were dealing with a crazy delayed moving situation and she helped us solve our problem. She did everything but help us unload the truck!

I had the best experience at public storage!!! Kelly, and Ryan was very courteous and kind to me and explained everything that I needed to know. I would recommend them to everyone.

Excellent customer service. Kelly was very helpful making sure I had all the materials I needed. Facility very clean.

Kelly is Always pleasant and helpful. She is very knowledgeable in product and customer need. Not pushy for sales that I don't need. Always available to help.

I rented a unit and during the initial paperwork and documentation I was speaking with a man named Chuck and he made it very simple understanding,was very thorough!

Ryan was awesome and helpful!

Ryan took great care of me. Thanks Ryan.

Everything was great . Nice and easy kelly was great Thanks

All my needs were met by your wonderful staff member Kelly. It was such an easy process and done faster than the 30 mins that was quoted to me. If at please sent my thanks again to Kelly.

This is an excellent storage facility. My brother-in-law had recommended that I rent a storage unit at Public Storage because he had a great experience at the Public Storage in Metheun. The Danvers location has delivered an equally great experience. The unit that I rented is clean and secure, and the customer service has been excellent. Kelly helped me rent my unit and she has continued to be very helpful and has followed up with me several times to make sure everything is going well. I highly recommend this storage facility.

I had a great experience at Public Storage in Danvers and it was greatly because of the lovely Ms. Kelly. Kelly has a wonderful sense of what people need and was very clear about describing what was available and what other products where available to me. I received a follow up call from Kelly to check inn and make sure the storage space was the proper size, etc. As it turns out, I have not used the storage unit as of yet, but was informed that she will check back with me after my move date. Kelly is a real "Customer Service" pro and a great asset to Public Storage!!!

Kelly was super helpful made sure we were happy.

I am a mover, I work for a moving company called GMZ movers, I went to Public Storage in Danvers with one of my customers. I go to many different storage facilities because of the work I do. NONE of them as clean, organized, and secure as this one. The Manager Kelly, was professional, accurate, and she knew her stuff. She was polite, patient, answered all the questions and had us in and out in no time. She even provided my customer with packing supplies that we didn't carry. If I ever need storage, this WILL be the place to go!!

Kelly was very helpful and knows her stuff.

This is the best storage facility on the north shore! Clean and well-maintained. I feel as though my belongings are very safe & secure. Perfect location, hours, and affordable pricing. Staff is great, the property manager - Kelly - is very helpful and super friendly and she routinely walks around the property checking up on things, ensuring everything is clean, maintained, safe and secure. I originally planned to rent elsewhere after my first month, but decided to stay put. And will be back in the future if I need a storage unit.

Kelly the manager was very helpful , she got me into the right size unit at a great price. It's clean, secure, and if you need storage this is the place to go.

Lidia was very helpful, I had many questions regarding the storage process and she was nothing but kind and friendly throughout my entire experience. Would. ..WILL* recommend to others! Thank you lidia!

They have a wide variety of moving supplies, the girl help me save some money on my boxes highly recommend this place.

Kelly at Public Storage in Danvers was excellent! She signed me up quickly, knew her stuff, and even recommended packing tips! She even carried items to my car. Top notch service!

Kelly was great! Courteous and straight forward!

very clean and easily accessible. Happy with the 1st month free!!!

I went to this public storage location first off because it had one of the best ratings. My girlfriend decided she wanted to move some stuff in the storage unit. A young lady named Eileen helped us move in. Mind you have never done this before and she made sure when we left that office we had no questions left to ask. Very informative from the moment we walked in right up until the moment she walked us out of that door. This facility is clean, she cares about her customers and she was so much of help I'm very grateful for Eileen's help. If anyone is looking for a good storage facility with a positive attitude. You must visit her out in Danvers. She will take great care of you. Beyond exceptional customer service skills. 5 stars to her. Thank you

I've had a storage unit here since 2008 and I've always been happy with their services. The location and access times are convenient and the property is always clean. Eileen at the helm is helpful and courteous. You won't be disappointed if you chose this location.

The facility is very clean and secure. Eileen helped me with everything. She's so great and made the process of moving in easy and stress-free. I totally recommend using Public Storage.

Eileen was great, very helpful!

Very nice clean place. Good place for packing supplies and merchandise. Associate Eileen was very helpful. Great place. No complaints.

Public Storage in Danvers, Ma is very clean and organized facility. The staff is friendly and very helpful. My family has used this facility for the past year and we would definitely recommend it to those looking for a storage facility.

I came to tour this facility to get prices as I am contemplating moving soon. Lidia was very helpful in answering all my questions and showing me the various options PS has to offer.

Reserved my unit on line and received a call from Bob confirming my reservation. I had several issues that pushed the move into the unit and Bob was very nice about keeping the reservation open until I could get there. I met Eileen and Linda at the office on a very rainy day. They were very nice and professional at the same time. They showed me to my unit and explained everything about how public storage works. Eileen called me today to make sure I was satisfied with the unit and all asked if I had any questions. To this point, all deserve a five star rating.

Great experience. Bob was very helpful to us while setting up our rental. Storage unit was clean and easily accessible. Would use again, and recommend to others.

I'm moving in a few weeks and don't know where to start, but I walked into Public Storage and asked a million questions about renting a unit. Kelly was more than happy to help me by showing me a few units and answering all a million and one of my annoying questions. This place is clean, secured and very reasonably priced. I will be back in a few weeks..........

I came into public storage to rent a unit and the Manager Kelly was great. She was very personable, nice and she knew her stuff. She was very patient. I just moved here from PA and It was a very pleasant experience. She helped make my move easier. I would recommend public storage to anyone looking to have an easier move. Thank you Public Storage.

Dealt with Bob every time... highly recommend

I was in here over the weekend looking for mattress covers. to my surprise they had an abundance of a variety of moving supplies at great rates. Linda was very knowledgable of the supplies that she was selling and because of this I will be coming back after this blizzard to buy these supplies

I went in to buy boxes and was pleasantly greeted by a very, happy, Kelly. She was very helpful and saved me money on my boxes. She was easy to relate to and understood my needs. This is my new place for packing supplies.

In the process of moving to the area and stopped in today for some information on renting a unit. Kelly was very friendly and extremely helpful. Thank you!

staff here is very helpful. ariel was very helpful and nice. place is very clean. will come back to rent here if I need storage.

Bob was very helpful and informative.

Check in was nice, quick and easy. Facility is clean and very convenient located on route 1. Bob was extremely helpful and professional.

We have multiple units at this location. Very clean and secure. The manager Jillian, was extremely helpful and courteous, unlike some of the other storage facility's we've used in the past. I highly recommend this location

Great Service. Everything that I expected and more from a Storage Facility. Would definitely rent here again in the future

I thought the service of reviewing the unit to make sure I was renting the correct size was great. Kevin was very courteous and explained everything well. This experience is the best that I have had in dealing with storage facilities and I have rented from many in the past.

Kevin and Jillian are a great help, they helped me out on my search for a storage!! Really nice property and very clean!! I recommend to store here, great customer service!!

Great experience highly recommended

I recently purchased some boxes at Public Storage Danvers. Kevin was excellent with providing me with all my box needs. They have a nice store in Danvers

I have been a customer for close to four years and have had a great experience at this facility. The staff are always extremely helpful and friendly, especially Michelle and Chris.

This public storage facility is excellent. I've been renting an unit for about a year, without any issues. The management and staffing are really kind and professional.

We were very impressed with our experience at Public Storage in Danvers. Jillian and Chris were extremely helpful and accommodating. The facility was also very clean. I would highly recommend Public Storage for any of your storing needs!

Clean and decent facility. The staff here is very friendly and helpful. Chris and Jillian helped make the stress of moving a little bit easier for my wife and I. The price is extremely competitive.