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Address

31 Jamrog Drive
Chicopee, MA 01020

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

413-206-6612

413-206-6612

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

413-206-6612

413-206-6612

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    10'x15'
    Online only price
    $ 122/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 122/mo $143
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 127/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 127/mo $149
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x20'
    Online only price
    $ 129/mo
    Online only price
    Parking 10'x20'
    • Uncovered parking
    $ 129/mo $151
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!

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Resources from the Help Center
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 371)

September 2, 2023
Google Public Storage Kaay D.
Very clean facility. Kjetil was very helpful!
August 29, 2023
Google Public Storage Aura Marcille
Muchísimas gracias a Raquel e Ivy, son excelentes personas y dan un trato y atención extraordinario. Gracias por toda su amabilidad y atención. Bendiciones.!!
August 22, 2023
Google Public Storage Mildred Rodriguez
Good place
August 22, 2023
Google Public Storage Sara Kidd
August 16, 2023
Google Public Storage Samuel
Nice price and good customer service thank you
August 16, 2023
Google Public Storage Juan Sanchez
La trabajadora, Racquel Garcia... Me ha gustado como se expresa hacia las personas. Con profesionalismo y mucha empatía. Que son pocos los lugares que todavía uno, encuentre personas así. El lugar en reparación, pero limpio. Que eso tiene que ver mucho a la hora de buscar un lugar para almacenar así. ( Limpio ) Gracias por su gran servicio .
August 14, 2023
Google Public Storage Teresa Douchette
Special thank you to Kjetil for all his help today with my move in! He made it very easy after already having a bad day!
August 3, 2023
Google Public Storage Noel Lebrón
Ivy is the Best there she help me all the time she is a good peson
August 1, 2023
Google Public Storage Luisa Pabón
Racquel helped me with everything. She even went out her way to help me move some stuff around so all my items can fit in the unit. She is amazing has a great sense of humor. I WILL RECOMMEND Public Storage to all my friends.
July 29, 2023
Google Public Storage Dejesus Anna
Very courtesy workers specially Ivelisse on chicopee ma..tahnk u alla for u service..
July 10, 2023
Google Public Storage Edith Rodriguez
Ivy y Raquel me brindaron un exelente servio con mucha amabilidad quedé con una grata experiencia
July 5, 2023
Google Public Storage Marisol Dones
EL STORAGE ES MUY BUENO DIFERENTES PRECIOS DE ACUERDO A TU NECESIDAD
July 5, 2023
Google Public Storage Kervin Peña
June 29, 2023
Public Storage John Tinnemeyer
I can't find the key to the unit. The lock was issued by Self Storage. How can I get the lock removed?
June 18, 2023
Google Public Storage Am Figueroa
May 20, 2023
Google Public Storage Vianca Astacio
I like the new guy I think his name is Vinny he helped my mom move to a bigger space and got us away from the people who were renting next to her they are always smoking weed and playing loud music Vinny told them that this is not a hangout and they have to respect the neighbors and the neighborhood.
April 27, 2023
Google Public Storage Elio González
April 25, 2023
Google Public Storage David Rolon
A total disaster that they don’t care to fix Expensive as can be and not worth it at all Not 1 bit of responsibility for absolutely anything
March 11, 2023
Google Public Storage Edwin Rivera
Ivy was so nice and she helped full With me today
March 9, 2023
Google Public Storage Dani Sayegh
The Unit Itself is fine, but The Price Has Doubled!! Since I've started renting from this location. Although the customer service rep at the location is a good human being - "The organization" has Lack-luster customer service policies especially in regards to retaining customers. - Case In Point - if I wanted to I could end my agreement on my current unit, - Sign A *New Rental Agreement - in a different unit (At The Same Location) for the new customer price, or promotional price. - A Brutal and unnecessary bureaucracy. If You rent here PLAN ON THE PRICE GOING UP, Otherwise look elsewhere.
March 9, 2023
Google Public Storage Dani Sayegh
I've Been A Customer For 4 Years Now Before, During & After The Pandemic. Now Into 2023 - The Price Has Gone Up 4 Times, at this point twice as much as when I started. I Get it - I'm not ignorant "Things Go Up In Price": We all Know That. Except When One Figures Out That A *New Customer is Able To Sign For The Price You Started With (4 Years Ago) - And The Organization Has No Interest In Offering You the same, if not similar price. Makes You Think Twice - Customer Appreciation is Non-Existent - I mean Zero! - As Far A Google Reviews Go - (Ther Goal Is To Hold Companies Accountable For Generally Fair Practices) - If They're not allowed to be seen - they lose their purpose. Look Elsewhere or expect the price to go up.
March 4, 2023
Google Public Storage Dani Sayegh
Customer Service is Abysmal- Staff is not there half the time. And What seems like common place in the business world, most loyal-long term customers pay the most - At the most basic. Level makes no sense what’s so ever - Avoid Public Storage if you can, find an alternative
February 18, 2023
Google Public Storage Jean Mercado
IVY" WAS GREAT AND HANDLED MY MY CASE WITH A GOOD ATTITUDE AND GREAT MANNERS....THANK YOU..🎯🔥🎯🎯🔥🔥
February 8, 2023
Google Public Storage Alia Cruz
Ivy was amazing she is good at her job
February 8, 2023
Google Public Storage jakira valentin
I went with my grandma and i did not know nothing about storage and Ivy show the space and told us how to pack our stuff so it could fit it in the space and she helped us save some money thank you Ivy
January 31, 2023
Google Public Storage Ivangeliz Marie
The best storage!
November 30, 2022
Google Public Storage James Douchette
I went to rent and I did not know what size I needed so Ivy showed me 2 spaces she got me the right size thanks to her I don't have to keep looking around for a space
November 30, 2022
Google Public Storage Javier Santiago
Ivy es una buena trabajadora y me ayudo con mi mudanza
November 30, 2022
Google Public Storage Bebo Kruz
Nice and clean environment! The employees are always super nice! Ivelisse Cruz Always gets out of her way just to help me! Super nice employee!
October 31, 2022
Google Public Storage Ricky Cruz
I went to rent a storage I I not know what size I needed when I got there Ivy helped me out so much she showed me 2 spaces and told me the right size she is the best
October 31, 2022
Google Public Storage Kidd 52
Ivy is a nice manager she is the best she helped me out when I most needed the help
October 31, 2022
Google Public Storage Kyier Dluchette
The manager there helped me today I think her name is Ivy
October 31, 2022
Google Public Storage ivelisse cruz
Ivy was so nice thank you for your help
September 30, 2022
Google Public Storage yamitza rivera
Great customer service, Very clean and spacious storage units. Raquel was very informative and attentive.
September 27, 2022
Google Public Storage Jonmichael Dumond
Me and my mother have had a few storage units for quite a while now. I have to say Racquel is by far one of the easiest and nicest people to work with. I'm not sure if she's a manager or not (she should be) but she went above and beyond to make me and my mother satisfied in an issue we had with our unit. I never leave reviews for stuff but it's well worth taking the time to acknowledge someone's great service and hospitality. They probably don't read these things but if they do... Thank you Racquel!!
September 26, 2022
Google Public Storage Javier Santiago
Ivy was so nice and helpful
September 24, 2022
Google Public Storage Veronica Santana
Always great service and compassionate staff!!! I've had this unit for two years and I cannot imagine trusting any location the way I do with this location!!
September 24, 2022
Google Public Storage Sarah Garcia
Awesome place, was greeted by Racquel with great customer service!!
September 21, 2022
Google Public Storage Debbie S
My husband rented space about 2 years ago. We finally decided we had to leave after the invoice went up 3 times in the last 8 months. Found another local place at about half the price. Cannot recommend a place that keeps jacking up the price.
August 23, 2022
Google Public Storage Tony Constantine
Racquel is absolutely incredible she helped me with a replacement lock in an emergency. 10/10 recommend her services
August 23, 2022
Google Public Storage Benjamin Nunez
Big Ups 2 Racquel, manager @ da spot… Very Very good customer service!!! 🙏🏽
August 19, 2022
Google Public Storage Pablo Escoba
I was visiting the public storage in Chicopee. The property was very clean And the worker, Racquel García. She was very friendly and helpful. Not all storage sites work the same and with respect. But I write this opinion. Because she was really kind. And not everyone is like that. Thank you very much for the service.
August 7, 2022
Google Public Storage carmen hernandez
Excellent service and ladies in front desk work hard for gave excellent service.
July 28, 2022
Google Public Storage M.J. Miller
Great customer service! Raquel is fantastic! She answered all my questions and even answered a few before I could ask them. She was also friendly with a positive attitude. She is why P.S. will continue to earn my business.
July 15, 2022
Google Public Storage Juan Sanchez
Muy buen lugar localizado. La trabajadora, Racquel Garcia, atiende y explica todo. Muy bien. Muy buen trato, muy amable, bien comunicativa. Espero que sigan teniendo personas como ella... Recomiendo el lugar por mi parte. Gracias por el bien servicio. Los storage, son buenos. Más que tienen la facilidad de luz adentro. Porque son pocos los lugares así.
July 11, 2022
Google Public Storage Javier Davila
Good
June 26, 2022
Google Public Storage ileene ford
My name is Ileen Ford I'm 81years old. I been having a unit in Chicopee since 2017. I transferred unit to something smaller. You have employee name Racquel Garcia. She has been a tremendous help she makes sure I have water while I was going through my stuff. She help me move all my things to the new unit. She is a wonderful kind person. I'm more than great full for her she is amazing!!
June 21, 2022
Google Public Storage Goldo Cruz
I never rented a storage before and Ivy really helped me she asked me some question and she determined the size I need she still went and showed the size she said and a bigger size just so I could picked which one would fit all my house items thank you Ivy for all your help
June 9, 2022
Google Public Storage Saul Mafia
Ivy was nice and helpful she is good employee
May 20, 2022
Google Public Storage Eric Delgado
My grandmother has been using the public storage for almost a year now and she doesn’t speak much English and she’s been a little worried/concerned if she goes there with any questions if anyone would be able to understand her and so I went there with her just in case and thankfully you have a phenomenal worker(Racquel Garcia) who is bilingual who can actually accommodate my grandmother if there were any questions or concerns if I’m not around, she was kind, courteous, sweet, patient, and professional both me and my grandmother can rest easy knowing that there’s someone like her there, she is a great asset to your company and most of the workers should strive to reach her level of professionalism
May 8, 2022
Google Public Storage Ramona Lebron
Thanks Ivy for your help
May 7, 2022
Google Public Storage Leilani Martinez
Once again had the best experience with joe’s help!! 10/10 per usual!!
April 27, 2022
Google Public Storage Brianna Hernandez
Ivy was so nice she is the best
April 27, 2022
Google Public Storage Nelson Rivera
Ivy is so good at her job she explained everything to me
April 10, 2022
Google Public Storage Joss Cruz
Ivy and Racquel was nice and very helpful they helped me out with the storage and made sure i protect my furniture
March 25, 2022
Google Public Storage Ivan Guzman
Ivy was a great help when I moved in. Joe and Racquel, who is training now to help Ivy are excellent as well. Very clean and always helpful.
March 25, 2022
Google Public Storage Bri Gracey
I met a woman today named Racquel Garcia she helped out today! I normally don’t leave reviews but this person is a great asset to this company. She’s friendly, on top of it,and helped me with my inquiry! Joe was also there and he was a great help. Thank you both for making this day a whole lot easier!
March 18, 2022
Google Public Storage Brian American
I previously wrote a negative review because my bill was increased every couple months since I started renting about a year ago. However the manager of Chicopee called me and explained that the increases are autogenerated based on california prices and cancelled the latest update. I don’t want to negatively impact the local manager. However I do think an autogenerated updated is pretty shady on the company’s part. I do appreciate the immediate call from the local manager.
March 14, 2022
Google Public Storage Vianca Gonzalez
March 5, 2022
Google Public Storage Hannah Bail
Joe was very helpful and friendly. He took his time to go over everything with us.
March 4, 2022
Google Public Storage Javier Ortiz
March 2, 2022
Google Public Storage Donald Zacharie
Ivy was nice and helped me out down load the app thanks Ivy
January 14, 2022
Public Storage Kyle Saczawa
How tall are the 5 X 10 indoor spaces? Can I get a 10ft kayak into it?
January 8, 2022
Google Public Storage Sandi Gagnon
Expensive Gave my notice that I would b out by Dec 31st. Tasha said ok. Told me to b sure I took it off automatic payment. Got it all out by Dec 29th. By accident my grandson put the lock back on. Dah I don't no y. Dumb. Anyway now they want me to pay another month. Said no cut it off like u do with other units that don't pay. Never got a telephone call
December 2, 2021
Google Public Storage moomoo l
Ivy was pleasant and she helped me out with the app thanks alot Ivy
November 15, 2021
Google Public Storage Alexandra Pagan
Went today to rent a storage and the lady that attended me was so nice loved the fact she answered all my concerns thank you so much and God bless you always 😊
November 6, 2021
Google Public Storage Jason Elliot
They absolutely are terrible they are extremely expensive and I waited outside for a hour for them to come back from where ever to pay my bill there rates constantly go up and are more expensive than any one else do not use this company
October 24, 2021
Google Public Storage charlie Bridges
October 8, 2021
Google Public Storage Eva Parrish
This is my first review. I want to thank Ivy, who was very helpful and kind to me. I found public storage to be clean and well run. I was not disappointed. Ivy, thank you.
October 4, 2021
Google Public Storage Betsy Vega
Ivy was so nice she helped me and my husband
September 13, 2021
Google Public Storage Edgardo Cruz
September 1, 2021
Google Public Storage Xiomara Suarez
The girl in the front desk was awesome !!!she made it fast and easy !!!
August 21, 2021
Google Public Storage Leonard Mitchel
I’m late writing this review but I had a tremendous experience with hector today. His customer service is second to none and because of that he has secured a future rental since I could not today but best believe I will be renting soon ! Than you hector !
August 13, 2021
Google Public Storage Raymond LaValley
Nothing for space for us in are area They wanted us to go in Ct. For storage Way to far to travel
August 4, 2021
Google Public Storage Chris Marie Martin
July 29, 2021
Google Public Storage Cassandra Rodriguez
Ivy was so nice and is amazing at her job.
July 28, 2021
Google Public Storage Dean Santiago
Very Helpful and courteous
July 3, 2021
Google Public Storage Julio Garcia
June 9, 2021
Google Public Storage Debi White
Ivy was nice
June 3, 2021
Google Public Storage Moises Alvarado
June 3, 2021
Google Public Storage Allan Suliveres (True1Up)
May 31, 2021
Google Public Storage Paul Ball
May 18, 2021
Google Public Storage Ricky Santiago
Ivy was so nice when i did my rental
May 12, 2021
Public Storage Donald Marion
I'm looking for space to store my spare car?
May 3, 2021
Google Public Storage William Beall
Ivy was vary helpful
March 26, 2021
Google Public Storage Scott Bennett
I was moving from Columbus, Oh to Western, Ma and needed a storage unit. They had a 10 x 15 unit available and their site said they preferred E rental business. Three weeks I tried to set up an account and pay for this unit without success. Calls to their 800 line in California yielded little information and no customer support as I received different answers and then was told to call the Massachusetts branch. They told me this unit needed to be paid in persona b4 an account could be set up. Why didn't they just say that. There is little in the way of information and customer service within this company. The one dollar first month rent is a fraud and they change their billing cycles without notice to ad late fees and penalties to the units, BEWARE OF THIS. The units are clean but leak in the rain and there's nothing special about this company. I wouldn't recommend. I've had to lower my initial 2 star rating to 1 star for the following reason. Shortly after the initial review was posted the corporate office of public storage reached out to me for information and feedback. The conversation lasted one hour. They were unhappy with the low rating posted, offered the usual platitudes we don't do business this was and assured me of looking into the situation and my satisfaction. A district manager followed up thanking me for the feedback and information and regrets on my poor experience. This person asked what they could do to improve my opinion of the company and amend the review. I suggested a one months refund of rent totaling 190.00 and letter of apology and I would be happy to cooperate. They would get back to me. The next call was higher up the corporate ladder with an angry tone and some intimidation. Instead of understanding, compassion and appreciation I heard " that's a lot of money ", received an ultimatum, terms to be followed and expectations of a more generously posted review, not at all what I was expecting let alone warmly received by me. They chose profits over customer service and satisfaction. That's too bad.
February 22, 2021
Google Public Storage Delixa Colón
Great experience. Great services and help from Ivelisse who was patient and kind. Very nice will recommend.
January 18, 2021
Google Public Storage Jose Salas
January 6, 2021
Google Public Storage Luis Diaz
Exelent service Ivy nice person 👍
January 5, 2021
Google Public Storage Emilaidys Nieves
Ivy gracias por su ayuda
December 6, 2020
Google Public Storage Carmen Rivera
December 5, 2020
Google Public Storage Vinny Rossi
Been here for a over a year. Great location, very secure, and reasonable $$$.
December 3, 2020
Google Public Storage Rosa Rivera
Ivelisse helped me alot today i went with my husband to rent and she helled me alot
December 3, 2020
Google Public Storage Gabriel Dávila
Best place for Self-storage in Chicopee. Ivelisse was very helpful. Really awesome!
December 1, 2020
Google Public Storage Susan Overson
Stay clear of this place , they constantly raise prices even in the middle of a world wide pandemic where many of us are out of work , they are kind when you first rent then Greed sets in , they are not about helping people in tough times , i would steer clear
November 25, 2020
Google Public Storage Samia Li Lacot
Ivy helped me out today she even stood after work to help me out
November 21, 2020
Google Public Storage Kimberly Houle
November 17, 2020
Google Public Storage Michelle Dostie
Tasha was so sweet. Answered all my questions and saved me some money. She was very professional. Best customer service I have had in a long time!!!
November 6, 2020
Google Public Storage carol scott
False advertising!!! $1.00 first month is totally misleading to get you in the door. Plus I was forced to buy one of locks. Found out later no need. My mover I hired mistakenly put my belongings in the wrong unit I agreed to pay for that unit. That's fine my mistake but she refused to refund my money for the original unit I rented two days earlier. I got ripped off bad...
October 20, 2020
Google Public Storage tiffany clark
Ivy is as awesome she knew Exactly what I needed and also offered products that were affordable for the storage unit she recommended insurance so that my items in the unit would remain safe
October 20, 2020
Google Public Storage ElFather Barber323
October 18, 2020
Google Public Storage Efrain Gomez
October 15, 2020
Google Public Storage Igl. Cristo Sana y Salva Pastor y pastora Ocasio
Ivy was so helpful she was so nice
October 5, 2020
Google Public Storage William Birks
Great service , the attendant was very insightful and a great help!
August 3, 2020
Google Public Storage JOSELITO PAGAN
July 31, 2020
Google Public Storage Meranda Rios
Joe's the best he did the best job with showing me my units info and breaking everything down for me. I recommend them & him for public storage.
July 31, 2020
Google Public Storage Jessica Roy
I absolutely LOVED working with Joe! He was very helpfully and made the process as easy as possible! Answered all my questions and provided me with the best service!
July 24, 2020
Google Public Storage miguel flores
Good place to store ur things
July 16, 2020
Google Public Storage Jordan Woods
Wow! outstanding customer service I received today. Hector is such a gentleman and helped me with all my needs, rented a storage and grabbed a lock. We need more people like him. Exceeded all my expectations.
July 15, 2020
Google Public Storage Favian Mercado (F.M)
July 10, 2020
Google Public Storage Linsey Klich
Great Place!! The person working at the office (Joe) was so helpful, he explained everything, he got the time to show me all different size units that I want to see it. He was really friendly! Highly recommend this place.
July 7, 2020
Google Public Storage Evan Roy
July 1, 2020
Google Public Storage Raymond Aubin
I left Public Storage due to them charging Mandatory Insurance on the Storage Unit I had with them. I moved out on June 30th, 2020. Got another Storage Unit that morning and my son and his wife came down and moved me out. The Storage Unit Charge was $107, plus $15 Mandatory Insurance, totaling $122 a month. They sent me an email stating as of August 2020 there would be a $10 increase, bringing the total to $132 a month. This was supposedly for a unit that's 10x10. We measured the unit and it measured 8x10. We were being lied to. For $140 a month I got a very nice 10x15 with 24 hour access, security cameras and a Very Friendly Staff. Public Storage was told I was going to find another Unit when I paid them for June. Now Public Storage has just sent me a bill for July, I don't think so. This Company is the worst Storage Company I've ever heard of, My recommendation is to go elsewhere. Read more reviews and see. Very Bad Company!!!
June 30, 2020
Google Public Storage Marcos Lopes
May 31, 2020
Google Public Storage Judie Santos
Went into the office and joe was amazing he provided great service And communicated everything with us very well thanks joe
May 24, 2020
Google Public Storage Ally Forest
Joe was so very friendly and helpful !
March 12, 2020
Google Public Storage Kitty OniKon
Tasha was very helpful. I'm new to the process so it was great that she walked me through it. Most employees in other places aren't very friendly but today was definitely a pleasant experience
March 12, 2020
Google Public Storage Mathais Davis
Tasha was very helpful in answering our questions and helping us move in swiftly.
March 7, 2020
Google Public Storage Lisa Lonczak
Tasha was super helpful and sweet- Great customer service!
March 5, 2020
Google Public Storage rob geffrard
Tasha is the best I would highly recommend her to anyone! Thank you so much!
March 3, 2020
Google Public Storage Elizabeth Storm
Tasha she was great
March 3, 2020
Google Public Storage Andrew Goodspeed
Tasha was very helpful, was quick and easy
February 24, 2020
Google Public Storage Basileia Media
Tasha is the best! Easiest setup ever!
February 21, 2020
Google Public Storage Brittnee Johnson
February 19, 2020
Google Public Storage Bryan Bradley
Tasha was wonderful. Quick and easy check. She was very helpful
February 18, 2020
Google Public Storage Camesha Glaspie
Tasha provide excellent customer service
February 18, 2020
Google Public Storage Duane Paraday
Tasha was awesome and gave great service
February 17, 2020
Google Public Storage Maralis Feliciano
Great Service, thanks Tasha.
February 9, 2020
Google Public Storage Richie I
They charge what they want for units, they go through your stuff when you are gone. When they make a mistake they don't own up to it and it costs you thousands of dollars.
February 2, 2020
Google Public Storage Vanessa Amalbert
Nick delivered great customer service and knowledge thank you for your help
January 27, 2020
Google Public Storage Aimee Draugelis
January 26, 2020
Google Public Storage Joseph O'Connor
Professional and courteous!
January 25, 2020
Google Public Storage Danielle Scott
Great fast service Nick was great. Ty
January 19, 2020
Google Public Storage Colin York
Nick was great, everything went smoothly.
January 19, 2020
Google Public Storage noah mayberry
Awesome service in and out quick very straightforward
January 19, 2020
Google Public Storage Dan Mayberry
Nick was very pleasant knowledgeable and professional excellent service!
January 12, 2020
Google Public Storage javier rivera
Nick gave me great customer service to me and helped me out alot you guys are the nest
January 12, 2020
Google Public Storage Debbie Diaz
January 11, 2020
Google Public Storage Margie Vazquez
Tasha was Very nice and quick service
January 10, 2020
Google Public Storage Benz Genut
Service was great Tasha was amazing customer service
January 10, 2020
Google Public Storage Melissa Thibodeau
Tasha is a wonderful woman who is so great in helping my wife and I, I highly recommend her services.
January 7, 2020
Google Public Storage Stephanie Ortiz
Very helpful, amazing services & great prices !!
December 29, 2019
Google Public Storage nikki dunn
Nick was very helpful and made sure I got the unit that was right for me.
December 28, 2019
Google Public Storage Johnny Rocco
Great Service with a SMILE always polite and helpful. Tasha is a wonderful person and Always happy at work where do you get that... Thanks for everything and I will be a lifelong user.
December 17, 2019
Google Public Storage Christian Braman
The lady was absolutely awesome. Phenomenal customer service despite the weather condition. Rcommend!
December 13, 2019
Google Public Storage Whitney Maddux
Tasha is the best. Her customer service is outstanding and is excellent at her job.
December 4, 2019
Google Public Storage Lynn Henchey
Tasha is awesome. Very friendly and is a great help!
December 1, 2019
Google Public Storage Lynette Poprovo
Great facility
November 27, 2019
Google Public Storage Tom Morrow
Tasha is the best and saved me a unit for the end of the month of November thank u so much! She is deserve a paid raised
November 18, 2019
Google Public Storage Zhen
Tasha was extremely helpful and personable! She explained everything with patience and a smile! Great experience!
November 18, 2019
Google Public Storage Charlie Ruffin
Tasha helps us out so well! Such great service!
November 8, 2019
Google Public Storage David Correa
Tasha helped us out today and she is absolutely amazing!
November 8, 2019
Google Public Storage Josie L.
Tasha has the best service! Amazing customer Service!!
November 4, 2019
Google Public Storage 33andathird
Tasha was helpful, efficient, and friendly! She made the process so easy!
October 26, 2019
Google Public Storage Ana Feliciano
Tasha was so kind and knowledgeable. Thank you for amazing service.
October 18, 2019
Google Public Storage Lynn Trombley
Tosha is incredible! Her attention to detail and customer service skills can not be beat! Thank You so much Tosha for all your help!
October 15, 2019
Google Public Storage Ms. Ramirez
Great Customer service Tasha
October 15, 2019
Google Public Storage Carmen Santos
Tasha is the best saving me money on unit!
October 11, 2019
Google Public Storage Nicholas Sarnelli
Tasha’s service was excellent!
October 9, 2019
Google Public Storage Luz Diaz
Tasha was a great help getting me the right storage unit I liked 😊
October 9, 2019
Google Public Storage Luz Vazquez
Tasha was very helpful and prompt
October 4, 2019
Google Public Storage Walter Parzychowski
Perfect place to store your stuff
October 3, 2019
Google Public Storage Caleb Lay
October 1, 2019
Google Public Storage Taylor Wrede
Tasha gave me fast & friendly service!
October 1, 2019
Google Public Storage Nathasha Marie
Tasha was very friendly and had amazing customer service!
September 22, 2019
Google Public Storage Thomas Horton
September 19, 2019
Google Public Storage Mike Melendez
Great staff. Very knowledgeable. They were quick in getting us in and out. Shana was awesome to work with and Tasha was a big help as well. Kudos!
September 19, 2019
Google Public Storage Tiria Marie
Tasha is the best! Thank u so much for fixing the mistake that the other girl made!
September 18, 2019
Google Public Storage Yvonne
Place is clean and well kept. We worked with nicole and she was amazing! She was informative, friendly and positive. I would reccomend this place!!
September 6, 2019
Google Public Storage Ffds Ffdd
Tasha always has a smile and has outstanding service! And always go out of her way for customers! Thanks again
September 6, 2019
Google Public Storage Debi Keefe
September 6, 2019
Google Public Storage Maddie M
Great quick service. Friendly staff
September 6, 2019
Google Public Storage G-Stylez Vegaz
Tasha is the best! Didn't know rent was due on 1st with her help i would of got a late fee! Thanks again
September 5, 2019
Google Public Storage Berychaina Rivera-Nevarez
Very detailed, friendly service
September 5, 2019
Google Public Storage Raul Santiago
Tasha is the best! Great customer service!
September 3, 2019
Google Public Storage Keith Nunes
Great location, excellent service. Tasha went above and beyond to make my experience second to none.
September 1, 2019
Google Public Storage Leah Turner
Under very poor management. Won't let you contact manager or speak to them directly. Said manager would call me, but of course he never did. Prorated the first month, but wouldn't pro-rate the last month even though we only needed ONE day extra. Had to move 2 college students things into our hotel over night before moving into the dorms. Raised the monthly rent 15% during our rental period. Will not rent from them again.
August 30, 2019
Google Public Storage george hopkins
Tasha was wonderful,very helpful
August 30, 2019
Google Public Storage Tony Proto
Tasha is the best! Very intelligent and very knowledgeable about her job!Give her raise she definitely deserves!
August 20, 2019
Google Public Storage Maritza Hernandez
Tasha was amazing she is very knowledgeable about her job! She found the perfect unit for me! Thank you Tasha! She deserves a raise!!
August 16, 2019
Google Public Storage Kim Kusyk
Very pleased with the service we recieved today. Tasha is VERY knowledgeable and professional the girl really knows her stuff! Reserving our unit online was fast and easy very user friendly. Tasha called us within minutes to inquire about our reservation. She invited us in to complete our reservation, greeted us with a smile and 1 of the best customer service personalities we've ever encountered. We would definitely recommend Tasha at Public Storage for your future storage needs!!
August 2, 2019
Google Public Storage Ruth Roman
tasha was an amazing person excellent customer service answered all our questions and super quick thank u
August 2, 2019
Google Public Storage Mario Isham
Tasha was awesome and professional helped me get my unit fast and efficient recommended the damp check so our clothes wouldn’t get moldy fast friendly service I’d recommend this place to anyone looking
July 30, 2019
Google Public Storage Heather Quinones
Nicole was super helpful and great at explaining the storage process
July 26, 2019
Google Public Storage Samantha Sanchioni
I had a great experience with this location. Great customer service. Latasha was tye sales associate that assisted me. Great job she is very knowledgeable as well as helpful. Id suggest this place any day.
July 18, 2019
Google Public Storage Joey Parmenter
Tasha was awsome, thorough and very pleasant. Great experience .
July 18, 2019
Google Public Storage coreen glaspie
I visited this property its is very clean . Tasha is a very knowledgeable and is eager to help with any information that I needed...I would recommend Public Storage .
July 18, 2019
Google Public Storage Peter Zambrano
Great place
July 8, 2019
Google Public Storage Michael Raucci 3
Tasha was great she really helped me out and she takes really great care of me when I go in love the help from her keep it up
June 21, 2019
Google Public Storage Hector Cruz
Tasha is the best and always has a smile on her face! Her property is always clean! She always going out her for customers! I will always recommend Public Storage!
June 21, 2019
Google Public Storage Elisa LUTU
Tasha is great and has awesome service! And got a great deal on the prices!!
June 17, 2019
Google Public Storage Joel Fontanez
June 5, 2019
Google Public Storage Enid Pratts
My whole life (apartment furniture) is in this storage unit. It's been good to me while I find a new place!
May 31, 2019
Google Public Storage Danielle Cruz
Thank u ivylisse for your wonderful help
May 25, 2019
Google Public Storage Paula Winters
May 25, 2019
Google Public Storage sandra vazquez
May 15, 2019
Google Public Storage Jesse Sholunas
Safe
May 11, 2019
Google Public Storage Rose Rodriguez
Wonderful service very pleasant if everyone who works for the company is like her you are doing something right
May 8, 2019
Google Public Storage Lanetta Siles
Tasha is very helpful and very knowledgeable and has prices for the 1st month! Also was sold me stuff to protect my stuff! Thanks again tasha
May 3, 2019
Google Public Storage Ray Webster
Tasha Great customer service. very helpful.
May 2, 2019
Google Public Storage Issa Holmes
Tasha was amazing and always had a smile and I got a tarp and stretch wrap to protect my self! Thank you so much!
May 2, 2019
Google Public Storage Joshua Sein
Tasha has greaf service and got me a unit pretty reasonable prices! Great service!
May 2, 2019
Google Public Storage Ann Fluet
Tasha very good service and very cheerful personality and always upbeat
April 16, 2019
Google Public Storage Daphne Burt
Tasha is extraordinary. Great welcome to a new home! Thank you!
April 11, 2019
Google Public Storage Jessenia Santiago
April 8, 2019
Google Public Storage Paula Rath
Tasha is Amazing! Very Courteous and most helpful!! Will definitely recommend to others!!
April 8, 2019
Google Public Storage Aaron Benoit
Great customer service! Very nice employee! Loved my experience!
April 4, 2019
Google Public Storage eddie gonzalez
Paola very nice very kindness very professional awesome job
April 2, 2019
Google Public Storage Jesse P
Had a great experience and tasha vas very helpful. Showed us different spots and answer all our questions very informatively
March 16, 2019
Google Public Storage Freddie Vazquez
Tasha was awesome! Great service!
March 9, 2019
Google Public Storage Jim Gavron
Tasha helped out greatly. Was very clear with details.
March 9, 2019
Google Public Storage Kelly Petrowski
Tasha is best told me about the prices online are cheaper! Thank u so much! Great place for storage!
March 8, 2019
Google Public Storage Kavaun Bailey
Tasha is a very friendly worker at the storage unit always smiling and very polite. Come by and check out the good rate with Tasha!
February 23, 2019
Google Public Storage Angel Martinez
Tasha was the best and show me a bigger so better pricing by telling me to go online and to save more money! This place is very clean and she has great customer service!
February 16, 2019
Google Public Storage Consuela Green
Oh my goodness Tasha is a lifesaver thank you so much Sasha for all of your help here at public storage in Chicopee God bless you
February 15, 2019
Google Public Storage Doreen Kuralt
Thank u so much for helping me out after everything! Great service!
February 1, 2019
Google Public Storage Raquel Ramos
Tasha was really nice and she help us out so much!!! She assisted us finding out storage and was very helpful!
January 27, 2019
Google Public Storage Marie Mrls
Muy buen servicio , rapido y buen precios LO RECOMIENDO 100%
January 26, 2019
Google Public Storage Willy Serrano
Latasha was quick and gave me great service with a smile the whold time! Thank you so much!
January 8, 2019
Google Public Storage shannon noyes
Paola was the best representative I've come across in years i have a brain injury n forget and repete the same questions she never skipped a beat w a friendly smile answered all questions 2-3xs as needed!
January 8, 2019
Google Public Storage Tasha Flores
Nice size units thanks Paola
January 7, 2019
Google Public Storage prettylittledimplesz
Tasha was very courteous and very willing to help me out on my rental for a storage unit. Thank you
January 5, 2019
Google Public Storage William Harvey
Great customer service! Paola was very personable and very professional!!!! Tasha was very helpful as well! Quick and efficient
January 5, 2019
Google Public Storage Jessica Ayala
Tasha was very helpful she really helped me out to get situated in my unit thank you again
December 22, 2018
Google Public Storage Lisa Tomaszewski
Tasha was great. She answered all my questions and walked me through the unit. She was very knowledgeable. Thank you!!
December 21, 2018
Google Public Storage Carmen Garcia
Tasha was very nice helped me out alot and showed me a damp check that i had no clue to help save mu boxes! Thamk u so much!
December 16, 2018
Google Public Storage Branden Bedard
Tasha was great and very friendly, excellent customer service!
December 14, 2018
Google Public Storage Mary Fontaine
Tasha is nice and always willing to help me thank u so much
December 10, 2018
Google Public Storage Angie Reyes
Tasha is amazing, very friendly, and extremely accommodating
December 5, 2018
Google Public Storage Jaime Fardonk
Paola has a very good customer service
December 2, 2018
Google Public Storage Christian Crafts
Good
November 30, 2018
Google Public Storage robin hayward
Tasha and Paola had awesome service and very knowledgeable about their job
November 26, 2018
Google Public Storage William Rivera
This is a good place to store your belonging here they have good customer service I recommend PS
November 14, 2018
Google Public Storage James Simmons Jr
excellent customer service. paola deserves a raise
October 29, 2018
Google Public Storage Jesse Rogers
Tasha was such a great help!!
October 28, 2018
Google Public Storage David Lindberg
Great service from Latasha.
October 28, 2018
Google Public Storage sandra Reigle
Latasha was more than accommodating with our move! She went out of her way to make sure we had all of our questions answered, and all of our concerns addressed. She was great!!!
October 26, 2018
Google Public Storage Jesus Matta
Can service close near home and convenient
October 13, 2018
Google Public Storage Da'Saun Stewart
Amazing experience yesterday in setting up an account and finding the right size storage for my needs. Tasha was outstanding, patient and understanding of my needs.
October 12, 2018
Google Public Storage Anthony Liberti
Lots of dumping inside the fenced gate
October 11, 2018
Google Public Storage Richie Innes
Easy to get information when you need it.
September 18, 2018
Google Public Storage Eve Waterman
Tasha was excellent - helped me understand the process and get all set up!
September 11, 2018
Google Public Storage Diamond Faith
September 7, 2018
Google Public Storage Jennifer Chacon
Tasha was very informative and professional. My experience was pleasant even the new hire was on point.
September 7, 2018
Google Public Storage Kristine C
Tasha is amazing. Helped us tremendously. Has an very great personality and is very cheerful, a pleasure to work with.
August 16, 2018
Google Public Storage AJ Bishop
(Posted a review when I first signed up about 2 years ago, this an update on my experience.) Convenient, priced about the same as any other storage, reliable customer service. It's not exceptional by any means but it's the best storage I've been able to find by a long shot.
August 16, 2018
Google Public Storage Andy Rivera
Casandra was great and made everything quick and simple. Because of her great customer service, I look forward to continuing business with public storage. Facility is very clean and professional.
August 9, 2018
Google Public Storage Cynthia Rivera
Wow what a great experience I just had. Val was AMAZING. I have been in customer service for over 15 years so trust me....I know excellent service when I get it. Keep it up Val...you ROCK!!!
August 9, 2018
Google Public Storage Manuel Rosario
Was a walk in ando Val Was ver y accomodating.
July 8, 2018
Google Public Storage Jocelyn Gomez
Val was EXTREMELY helpful and very welcoming in starting up my account with a public Storage. I will definitely be recommending this to family and friends based on her services.
July 8, 2018
Google Public Storage KrisJasC
I came in to rent a storage unit and was help but Val who was so helpful and informative. She made sure the unit was the right size for me and all my items would fit. I was very please with todays experience and would definitely recommend Public Storage in Chiopee. Come see Val, she will make sure you get what you are looking for.
June 27, 2018
Google Public Storage Edward Wyzik
Great customer service and clean property.
June 26, 2018
Google Public Storage Stephanie Tindell
June 23, 2018
Google Public Storage Stacey Sexton
June 23, 2018
Google Public Storage rosemary garcia
Val was very nice and helpful...
June 23, 2018
Google Public Storage carlitoswaywood jdmkidd89
I'm happy with this storage place always helping me and all people that work are nice people
June 22, 2018
Google Public Storage Lizeth Gonzalez
Val and Jake were very attentive and friendly and very helpful. My experience was great and i would recommend them 100%
June 14, 2018
Google Public Storage Maximiliano Alejandro
May 29, 2018
Google Public Storage Patrick Riggott
May 22, 2018
Google Public Storage Rob Price
May 10, 2018
Google Public Storage AC PEREZ
May 9, 2018
Google Public Storage Roberto Martinez
May 1, 2018
Google Public Storage Theodore Brown
It's my storage place
April 21, 2018
Google Public Storage Anthony Mandigo (Anthony Mandigo McLeod)
Used their services from 2002-2007. Along with another temporal use during the year of 2016. The pricing could be a little cheaper, however. Well secured establishment
April 20, 2018
Google Public Storage Tiffany Nieves
Great customer service
April 9, 2018
Google Public Storage Bruce Negron
KRYSTENA WAS VERY FRIENDLY AND HELPFUL
April 9, 2018
Google Public Storage Eddie Carrasquillo
Rooftop broke
March 29, 2018
Google Public Storage david natal
March 26, 2018
Google Public Storage Shelly Cropper
We have had a storage unit with Public Storage for over a year now. We have had no issues with our unit and the staff their are very friendly and go out of their way to help you. I highly recommend Public Storage in Chicopee, MA.
March 24, 2018
Google Public Storage Antonio Solivan
March 17, 2018
Google Public Storage Lilian
Kay was amazing and answers all questions professional. I would definitely recommend the Chicopee Puplic Storage!
March 15, 2018
Google Public Storage Todd W
I used this facilty before I moved south. It was very clean and convenient. No problems whatsoever. The staff was very friendly too. Recommend highly.
February 27, 2018
Google Public Storage Debbie Miner
I have used the Chicopee, Ma. location in the past. It definetly is my "go to" whenever I've needed storage space. Kay is a great employee. She answers all questions, does not rush the customer.
February 23, 2018
Google Public Storage LilToker413 YT/TTV
Great prices
February 2, 2018
Google Public Storage Daniel Franczek
Very professional, and helpful. Kay in Chicopee was wonderful. Felt very secure & safe. Made the whole process very easy!
January 26, 2018
Google Public Storage Yarivette Cajigas
Good customer service excellent
January 21, 2018
Google Public Storage Alexandra Stanfield
Yeah our motorcycle was stolen!!!!! Such BS and some howwwww no one there knows anything!!! I seriously think they were the ones who stole it. I think the person working there helped with the theft of our bike. DONT USE!!!!!
January 11, 2018
Google Public Storage Justin Young
Krystenlee was very friendly, informative on the pricing, and answered all my questions with a professional demeanor.
January 1, 2018
Google Public Storage April Stewart
Management was nice
December 31, 2017
Google Public Storage Elias Medina
Very nice place!
December 24, 2017
Google Public Storage Angel and Ana TV
Our stuff was at number 35 at row A or C
December 3, 2017
Google Public Storage Elizabeth Rand
October 30, 2017
Google Public Storage ann marie baxter
October 24, 2017
Google Public Storage Shannon Rouillard
Can't say enough great things about my experiences working with Kay at Public Storage. She's always extremely efficient, friendly and polite. I'd recommend this facility and their staff to anyone!!!
September 27, 2017
Google Public Storage Minerva Marrero
New bidder great place and great staff
September 4, 2017
Public Storage Carol Harvey
If i only owe 35$ but it is saying 191$ how ca n i pa y it.
August 16, 2017
Google Public Storage Michael Lopez
Emily is a great person and very helpful. She explained everything to me in detail and answered all my questions. I will definitely recommend this place to anyone who wants great service.
July 31, 2017
Google Public Storage James Olds
Can't say enough positive things about this Public Storage. Friendly staff that attended to any need I had as well as a clean, safe facility. It's definitely the best storage facility around. Recommending to my friends and family.
June 30, 2017
Google Public Storage Koba
This property is safe and secure, the managers and staff are always very helpful in the property is kept up and maintained. I would suggest this storage facility to my family and friends
June 28, 2017
Google Public Storage Maurice Davis
Very expensive and not flexible!
June 26, 2017
Google Public Storage kyle vincent
To much to share.
May 18, 2017
Google Public Storage Ed Torres
Emily at in the chicopee location was beyond helpful and nice. Glad i rented there
April 12, 2017
Google Public Storage Darlene Baptiste
Emily treated me as important!! She was very professional, helpful, knowledgeable to the answers to my many questions. Accurate and truly an asset to the company. She was extremely pleasant and explained the process and answers with simplicity. If she did not have the answer, she found out the right answer. Karen, helped my folks from Florida to move up here with ease with the big move they made back to the New England area. I would highly recommend the Chicopee Public Storage on 31 Jamrog Drive in Chicopee MA. It is definitely a place that I would do business with again and Emily & Karen should be commended on their ability, their accuracy, responsibility, and pleasantness. Thank you for a great experience with your company.
March 13, 2017
Google Public Storage md1080
Great customer service very helpful good location.
March 13, 2017
Google Public Storage Katlyn Rowell
Loved being able to reserve a unit online followed up with a call from the on site manager. She was very informative and personable. In previous experience with pretty public storage facilities I was always made to feel that I was an annoyance not a customer, here I felt like an old friend. I would recommend this facility to all my friends and family without reserve :)
February 13, 2017
Google Public Storage Ricardo Guimaraes
Great service and manager who was really helpfull!
February 11, 2017
Google Public Storage Austin Brown
Karen was very nice and found me a unit after a snow storm at the last minute. Great service.
January 24, 2017
Google Public Storage Chris Dilks
Excellent location, staff are wonderful to work with. The property is clean and well maintained. I have had a long term storage unit and I would recommend them to anyone who needed storage.
December 4, 2016
Google Public Storage Lynn Paul
Karen, the manager, was very helpful in my transition from house to apartment. I was able to buy my boxes and tape right there at the office. She was always there to great me with a smile. Also, a great price for my storage unit!
November 3, 2016
Google Public Storage Victoria Rabideau
She was very helpful and it was a great price for the security and convenience.
October 25, 2016
Google Public Storage Amberle Benge
Manager Karen is extremely friendly and very welcoming! Site is extremely secure and very easy to navigate. Very clean area and great spaces at great prices!
October 24, 2016
Google Public Storage jeremy valentin
Awesome service thanks karen
October 22, 2016
Google Public Storage Justin Oliver
BUYER BEWARE!!!!! MY UNIT WAS BROKEN INTO AND ALL OF MY TOOLS AND EQUIPMENT STOLEN. OVER $10,000 WORTH OF TOOLS JUST WALKED AWAY WITH NO SIGN OF ANY FORCED ENTRY. BE CAREFUL THIS LOCATION IS NOT SECURE AND PEOPLE’S BELONGINGS ARE GOING MISSING. So Unfortunately after having my life savings in tools and equipment and personal belongings at this location for the past three years.... someone gained access to my unit and stole all of the valuable tools that I own and left my household belongings for the most part. Now I cannot even return to work without the tools I owned after my military service came to an end. The unit looked virtually undisturbed, no sign of forced entry and during the same time period that my unit was broken into, another unit in the same row as mine that was also broken into. That renter had two TV's stolen, but again no sign of forced entry. How are they getting in? The panel above the entry roll up door is easily removed and / or the panels between units are easily removed. There are no cameras; there is 24 hour access to whoever might want it, so late at night people can get into anyone’s units they want. They have not responded to my request for insurance coverage or my claim of lost property at all. I have filed a police report and so did the woman who lost the TV's. THIS WAS MY ORIGINAL RATING BELOW, UNFORTUNATELY MY UNIT HAS SINCE BEEN LOOTED OF EVERYTHING VALUABLE. IT REALLY LOOKS LIKE AN INSIDE JOB, BECAUSE HOW DO YOU GET SO MANY TOOLS OUT OF A LOCKED UNIT, WITHOUT ANYONE NOTICING A THING, WHEN THE PLACE IS SUPERVISED BY LIVE ON PROPERTY STAFF. NO CAMERAS, NO REAL SECURITY, BE AWARE ITS NOT SECURE!!!!!! This Public Storage location is conveniently located, very close to Westover Air Force Base, it is well maintained, and every storage unit on site is easily accessible. The isles between storage units are wide and easily navigated with the largest moving van. The units have lights inside and are in great condition. The prices are affordable and there is the right size unit for every budget. The Staff, in particular Karen, have been very helpful for the more than two years that I have been storing my household contents and business property, while serving in the Military. Public Storage is a military friendly business and always pays particular attention to detail in all that they do. I give the entire staff 5 stars for their professionalism, their friendliness, and dedication to great customer service!
October 14, 2016
Google Public Storage Ashdon Prophet
Karen helped me get my lock cut on my unit out in California. Incredibly nice, great customer service, all around great place. Highly recommend coming here!
September 25, 2016
Google Public Storage WCE galaxy 1
Very friendly and well maintained and clean. I went in for some information and the manager Karen was very helpful and friendly. Definitely recommend this storage.
September 11, 2016
Google Public Storage Alex Leloup
Garbage place. Customer service is slow and abysmal, storage was a mess, go somewhere else.
August 12, 2016
Google Public Storage Jamie Henry
Great customer service! Karen was very friendly and super helpful. Pricing was more than reasonable and access hours are great! Couldn't be more satisfied with Public Storage in Chicopee, MA!
August 10, 2016
Google Public Storage Knight Demon
Very secure location. Friendly , an answered all my questions. Got a good deal on a 10 x 20. I like that they give you insurance on your stuff, an they don't reuse locks. So you must buy your own titanium lock that they give you. Plenty of space to back in an drive around. Glad I chose this location.
August 7, 2016
Google Public Storage Charlene Addarich
July 27, 2016
Google Public Storage Daniel Allen
the most courtest great people always on time and great to work with
July 14, 2016
Google Public Storage Mark Donati (Mark D)
Great customer service. Ivelisse helped me through the whole process and I was able to get the online rate!. Recommend this location for the fast, easy, and friendly service.
June 11, 2016
Google Public Storage Myrna Vehr
I got very satisfy with the service offered by the staff in Chicopee office, Karen is very helpful, making my move easier.
May 16, 2016
Google Public Storage Ricardo De La Torre
Teresa waited after hours to check us in. She was very understanding, helpful, and efficient. The unit was clean and secure.
May 11, 2016
Google Public Storage Jimary Cruz
Awesome experience! Mike and Pam explained everything well. The best part is that they were able to show me the storages! I will definitely recommend Public Storage to family and friends! Well done! Keep up the great customer service:)
April 15, 2016
Google Public Storage Mike F
April 15, 2016
Google Public Storage Perla Sanchez
Is are good place Manager is awesome helps all the time. I would recommend
March 4, 2016
Google Public Storage George Daviau
The management is very good very interested in your needs good location and very clean property Karen the manager is awesome would recommend anyone to public storage
February 24, 2016
Google Public Storage Derek Sipma
Surprisingly excellent customer service, clean transition into a storage unit.
February 13, 2016
Google Public Storage Ricky Mack
They are friendly and clean.
February 3, 2016
Google Public Storage ORB.E
good location I had a good experience with karen the manager.
January 30, 2016
Google Public Storage Sam Real
Great location and outstanding service!!!
January 20, 2016
Google Public Storage michael carlin
Good service karen and kasey were great good location
January 15, 2016
Google Public Storage Will Simmons
Excellent facility, clean, with competent and hard working people. A+++++++
December 12, 2015
Google Public Storage Duncan Rivers
Very good service.
October 19, 2015
Google Public Storage Anthony Stanfield
Excellent service, good location, nice people
October 19, 2015
Google Public Storage Joe M
Excellent Service, Safe location for my storage needs.
September 17, 2015
Google Public Storage Madeline Boland
Excellent service. Karen very helpful.
September 7, 2015
Google Public Storage Billie Jean Jackson
Very friendly customer service. Easy access, no hassle. Fair prices.
September 2, 2015
Google Public Storage Sara Arroyo
Good location and great customer service Karen has always helped when needed five star
August 28, 2015
Google Public Storage Chelsea Downs
Awful customer service they nickel and dime you to no ended- and my unit has bugs
August 10, 2015
Google Public Storage Katie Lovely
Karen was very helpful with the whole process and info on area there.very clean and safe. .....
August 6, 2015
Google Public Storage pezzalini
Karen took good care of us setting up a storage unit today. No problem receiving deliveries, will hold a key and is willing to allow others access if we ask. Great service, friendly and helpful!
August 3, 2015
Google Public Storage Jess Braman
Good location was happy with service great people very helpful!!!
July 22, 2015
Google Public Storage TM T
I called the (800) number online to get some questions answered and make a reservation. I hung up the phone and the manager from this office immediately called me to confirm my reservation.The woman in the office was very nice and helpful. The unit and the grounds were very clean. However, I would've liked to know that I would be required to purchase my lock from them and take a small insurance policy before I went in to rent my space. For what I needed, the price was still very good. Overall, I'm happy with my experience here.
July 19, 2015
Google Public Storage Charlene Hopkins
Karen and Casey have been amazing . In what was a difficult situation they made the transition smooth and pleasant. I helped to have such a compassionate person as Karen who not only listened but was an amazing help to us. I cannot say enough good about her and the service we received there. I would highly recommend them to anyone needing a storage facility
July 18, 2015
Google Public Storage Lynn Wood
Excellent experience good location
July 2, 2015
Google Public Storage Sarah Gilleman
Karen was extremely nice and helpful. She was informative and quick in explaining the paperwork to me and recommending the best deal.
June 25, 2015
Google Public Storage Kristyn Klarner
Karen is awesome! She was great to work with, and she patiently helped me decide on my storage needs.
June 22, 2015
Google Public Storage William Mongeau
Great customer service so helpful and friendly, Kasey helped us he answered every question and was so so helpful, thank you guys
June 20, 2015
Google Public Storage David Fogg
clean friendly and very helpful glad to have been there
June 17, 2015
Google Public Storage Marc Chevalier
This location is great the manager Karen has been very personable , She goes out of her way to make you feel comfortable. No one likes to have to use theses units but if you do I recommend Chicopee and ask for Karen . Units are always clean ,restrooms have been clean ,easy access And did I say friendly ,
June 10, 2015
Google Public Storage Shawn Wrisley
Great service
May 22, 2015
Google Public Storage Chike Leigh
Friendly staff!
May 1, 2015
Google Public Storage Allen Dukes
This was a last minute storage decision and I was looking for the best deal. Karen took her time to review all available options to me. She showed outstanding customer service by helping me decide based on the information I gave her. Thank you for your great service.
May 1, 2015
Google Public Storage Hanz Atia
Karen was very helpful and friendly. The facility was clean and checking in was a quick and smooth process.
April 24, 2015
Google Public Storage Melissa Weiner
Collin was very helpful and knowledgeable. He really took his time to answer all my questions. I was nervous about storing my things, but now I feel more at ease. He is wonderful employee. He is polite and respectful. I appreciate it customers service skills.
April 21, 2015
Google Public Storage Robert Lucier
Karen the property manager was extremely helpful and the facilities are easy to use and clean! Definitely recommend if you need to store something!
April 21, 2015
Google Public Storage Paul Martin
Had a very good experience renting a unit. The employee explained everything thoroughly and was very professional as well as personable. Thanks again Kasey, keep up the good work.
April 16, 2015
Google Public Storage Alexander Sotomayor
Excellent service and storage facility is very clean.
March 7, 2015
Google Public Storage Pedro Delgado
Service has consistently excellent .
March 3, 2015
Google Public Storage dawn benard
Public Storage is conveniently located. Karen was especially helpful on a day I had to move with limited time. Thank you
March 2, 2015
Google Public Storage jason tourigny
I have been using this public storage for over three years. They are the cleanest and most secure place around. They also have the best customer service. I can call Karen any time and she always helps me. even when I can make it during their hours...
February 17, 2015
Google Public Storage Luie Rodriguez
good place good manager place is well kept good place to store
February 12, 2015
Google Public Storage Jeremiah Tefoe
Ive been using this storage place for over 5yrs. I like the location of the storage facility, it's so convenient and the management staff has been great.
January 29, 2015
Google Public Storage JeNelle Medina
Public Storage has been very helpful. Collin was very informative and very professional in helping me with setting up an account with them. However, as I pulled out of the parking lot to leave I didn't see the curb I ran into it because of the blizzard we just had and my car was stuck. In no time Collin rushed out to help push my car out which took much strength and effort. I appreciate him going beyond his duties to come out into the freezing cold to help me and he got me out of there quickly. So overall I was comfortable with opening a storage unit there and knowing that they actually care about their customers too. Highly recommend Public Storage on Jamroq Dr for your storage needs.
January 6, 2015
Google Public Storage Tracy Moquin
I recently called for some information about a storage unit. I spoke to a lady and her name was Karen I do believe. Not only was she extremely polite and well spoken, she answered all of my questions quickly and properly. I look forward to doing future business with your company AND with miss Karen as well.
November 3, 2014
Google Public Storage Kevin A. Wentworth I
I have been with Public Storage for Over 12 years, I would give this company and the site located at 31 Jamrog Drive in Chicopee, Mass., a rating of 5 Stars, for Service and reliability . And Karen The Lady whom Manages the site is awesome ! She ,if I could, would give her a 10 star rating !! Sincerely Kevin
June 26, 2014
Google Public Storage Michael Tefoe
Had great experience management is good place clean
June 23, 2014
Google Public Storage Janira Rivera
Great service! If you have to put stuff in storage know it is safe at this location!
April 23, 2014
Google Public Storage Sammie Jay
Very polite. And love the service
April 23, 2014
Google Public Storage Melimar Orta-Cruz
April 16, 2014
Google Public Storage Barry Headlee
Great job
April 11, 2014
Google Public Storage Aaron Butcher
I have used this location for almost a year and in the process of transferring to another unit. The overall experience with the staff and location has been extremely pleasant and helpful! I appreciate the good customer service I have received when ever I had a question. The property always seems well taken care of and I feel my things are safe here. If your looking for a storage facility in this area I would highly recommend it...
March 28, 2014
Google Public Storage Lisa Little
Wonderful customer service. Very helpful.
March 28, 2014
Google Public Storage ostrander speed
A lot of help. Nice lady.
March 15, 2014
Google Public Storage chris Parkwol
November 12, 2013
Google Public Storage Barbara Powell
I have been renting from this property for about 3 months. I work directly with Karen and she has been so incredibly helpful. I get packages delivered to my storage unit that are time sensitive for work, and she always works to make sure they are properly delivered. She also takes the time to listen to my concerns and takes no time in helping me out. I highly recommend this property for storage needs- especially if Karen takes care of you and your unit!
November 9, 2013
Google Public Storage Mark Noble
Karen was super nice and accomadating to my storage needs. Her suggestion on unit size was dead on for my posessions. The facility was clean and safe. She was a true delight to work with. I highly recommend Public Storage.
November 2, 2013
Google Public Storage Otto S
I came to Public Storage in Chicopee, MA quite by accident. Another storage facility nearby misrepresented the size of the space for which I had made a reservation. I drove up from NYC for nearly three hours to secure the space and found myself in quite a bind since the space promised to me was not at all available. My in-laws heard good things about Public Storage off Jamrog Drive in Chicopee and drove me straight there. We were greeted by Karen, the manager of the facility. Karen was courteous, professional and very attentive to my needs. I found the facility to be in excellent working order and very well kept and clean. Since I have secured a space at this facility, I have been back many times to put belongings in storage and purchase packing materials sold in their office. I have therefore interacted with Karen and her staff frequently and find them to be consistently friendly, professional and always courteous. I feel that I couldn't have made a better choice than Public Storage at this location to meet my storage needs.
November 1, 2013
Google Public Storage Amber Bleakney
I went to my storage facility in Chicopee Ma to make a payment that I could not avoid the late fees being added to. Karen was very patient with me and made a stressful situation more than managable for me. We worked out an arrangment and everyone won in the end. The customer service I received was 4 star and they seem always happy to help. I recommended Public Storage to anyone who needs to store their belongings. Thank you Public Storage.
June 9, 2013
Google Public Storage Misty Reyor
Karen is the most helpful person, and our experience with her was more than wonderful. We rented a 10x10, and ended up needing more space, we called right at closing, and she answered and was still more than happy to help us out. She even waited after hours for us to go in to rent another 10x10 unit. The units were clean and she even got the second one only a few doors down from the first one. I highly recommend Public Storage!