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Public Storage Self-Storage Units at 3818 Bardstown Rd, Louisville, KY
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 30/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 30 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x6'Online only price$ 30/mo
Small 5'x6'- Inside unit
- 1st Floor
$ 30 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 30/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 30 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 38/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x12.5'Online only price$ 49/mo
Small 5'x12.5'- Inside unit
- 1st Floor
$ 49 /mo $ 65Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 52/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 52 /mo $ 69Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 57/mo
Medium 7.5'x10'- Outside unit
- Drive-up access
$ 57 /mo $ 76Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 66/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 66 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 79 /mo $ 105Best Price Label+ one-time $29 admin fee
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12.5'x10'Online only price$ 82/mo
Medium 12.5'x10'- Outside unit
- Drive-up access
$ 82 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 86/moLarge 10'x15'- Outside unit
- Drive-up access
$ 86 /mo $ 115Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 89/moParking 10'x20'- Uncovered parking
$ 89 /mo $ 118Best Price Label+ one-time $29 admin fee1 unit left! -
15'x10'Online only price$ 116/mo
Large 15'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 116 /mo $ 155Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 129/moLarge 10'x20'- Outside unit
- Drive-up access
$ 129 /mo $ 172Best Price Label+ one-time $29 admin feeHurry! -
12.5'x20'Online only price$ 135/mo
Large 12.5'x20'- Outside unit
- Drive-up access
$ 135 /mo $ 179Best Price Label+ one-time $29 admin fee
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12.5'x15'Online only price$ 136/mo
Large 12.5'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 136 /mo $ 181Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 156/moLarge 20'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 156 /mo $ 208Best Price Label+ one-time $29 admin fee1 unit left!
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 330)
Thanks this place is great thanks me
MJ has always been so helpful when I have a question or concern! She definitely goes out of her way to help the customer out. She is definitely the type of employee that represents Public Storage well! Great Job!!!!!
Helpful and friendly staff, very easy to navigate. Would recommend
My & Mary is great!
MJ is my main person. She has been so helpful with me even before I started using the facility. When I was needing items to pack up my mom's apartment I used to go to the facility on Breckenridge and she insisted me in everything I needed. She has been awesome every since the 1st day. I really love her
Thank you mj your are so helpful
Thanks MJ
Armani in the office was a joy to work with. She really helped me guiding me to what was best for me. Thank you!!!!
MJ was very nice & helpful she knows her job
Thanks mj
Thank you MJ this was so easy!
Thanks MJ
Mj is awesome
Mj was ๐๐
Great service
Samantha has been nothing short of helpful, courteous, kind, and overall friendly with every interaction we’ve had since we became her customer! Her property is always clean is always wearing a smile. I highly recommend renting from her, I guarantee you will not be disappointed!
Cheryl sets the bar for customer service. So personal, knowledgeable, and professional........I can be honest now, that aside from the kind words about associates, the reviews are required by corporate putting performance pressure on the associates. Reviews are 90% in house created. What your charged seems to move with the S&P 500, and about as volatile.
Thanks mj
Awesome service from Cheryl โค๏ธ
I came in to finish my rental in the store (because online didn't have the options I needed) I spoke with Kim and Cassie (shes new) and the service I received from them was awesome!!!! They were able to help me out and get me right in my unit!!!! They were both so friendly and helpful!!! Thank You ladies for all you help and for having Amazing attitudes!!!
Cheryl is knowledgeable, personable, professional & made my transitional stress-level drop immediately, from my reservation call to the check in process. She is one of the very few customer service reps anywhere these days that makes you look forward to dealing with her. She's a keeper. ๐
Cheryl , was really kind in respectful , helpfull in helping me find the right unit for my things. Thanks agin
This location was great. They were very helpful. Samantha was the one that helped me through the process and found me the best deal. I highly recommend to come here if she’s here. Haha
Very friendly and helpful
Great service and I feel like my things are protected. I have an inside climate control unit. Prices are really good. They have an app. Vso I just pull up and press the button to open on my phone and I don't need to get out and punch in # s. And the payments come right out of my acct. On the 1st of every month.
MJ Rocks she is the best and is very Awesome you'll have to keep her here
Your awesome
Mj,very knowledgeable, courteous and very customer service oriented, a true asset
MJ was amazing. As lost as I was she helped me,made sure everything was explained well, and most of all made me feel welcomed. And if I was ever to use a storage unit after this use I will always go to public storage on Bardstown road. Thanks to MJ.
MJ is awesome! She's friendly and thorough with the information needed on storing at the facility. I could not have asked for a better staff experience.
The Space is also dry and clean. Coming on a day that the ground was wet really served my curiosity as to whether my belongings would be okay.
Like the customer service there, very friendly. And pretty good prices compared to other places
MJ and Candice are the best
First time renting a storage and candence was so helpfully and showed me how to use the mobile app. If u want a clean storage I'd recommend them any day
Thanks mj
Candice helped my storage rental process go quick & easy! Very appreciative of her top tier service
MJ is extremely helpful, kind and supportive. This is the first time I ever rented out a storage unit and she helped me through all of it. I was pretty stressed out, but she managed to make my day by simply being extremely positive and sweet. I would always recommend this place, simply because of her outstanding customer service. I do however have to mention that the app crashes or simply at times doesn’t work to open the gate, which can get frustrating, but the great customer does make up for it. Thank you for being so kind and helpful MJ. I appreciate you.
Ps. I know this review is almost 2 months late, but I did remembered eventually ๐
Great customer service.
Thanks Sarah and MJ for all your help!
MJ at this location was excellent accommodating and friendly. I really appreciate it the way that she shared the specials with me that help me save money. The units were clean and the instructions were clear I would definitely recommend you guys to use this one if you’re looking for storage unit!
The 5 stars entered does not represent the true rating I'd like to share. It's to low. My day is always uplifted with laughter and great conversations with the staff.
Amazing service great people very clean
My does an excellent job!
Thank you MJ
MJ is so helpful, thank you so much!
If there was a 6th star it would be added, no where else would I publicly store an item, let alone items from my own home. Thanks to Azora, I no longer have to throw out my bed
Mj is the best she is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Samantha is great
Mj is awesome
I love MJ so much!
Thank you MJ
MJ is SO personable and has a bright and sunny attitude in everything she does. I really appreciate that and it’s a customer service trait that can be difficult to find these days. 5 out of 5 experience.
Great job great ๐ customer service
MJ and Adrienne answered all my questions great friendly staff. I would definitely recommend this storage to family and friends.
Very nice place, Mj was super helpful.
MJ has always been super personable, nice, and helpful.
She always manages to make my life so much easier.
MJ she is the best
Agora and MJ were the bomb!!
Samantha was great! She helped me with process and showed me the size I would need.Excellent customer service.
Mj and Azora were great great service
Mj is a wonderful younglady,been greeted with a smile and nice and wonderful personality every time,keep it mj....
Great service and very clean!
Storage units look brand new. Shiny and clean along with the front office. This place has 24hr surveillance but is only open 930am to 6pm for the office and 6am to 9pm for the units.
My experience with this place has been a nightmare. Despite what google says (access until 9 pm.), the gates go offline and will not open right at office closing time (5 pm.). Anyone caught inside cannot get out. We had to call the police to get us out. We have had many other problems as well, including there being no one in the office during office hours consistently. This is the facility on Strawberry Ln.
Thank you so much to Azora and MJ for being incredibly helpful and patient with me. It's been a stressful time with finding suitable storage for my elderly grandmother and they were both compassionate and went over and above to make sure everything was okay.
This place is awesome
Mj was the best, thank you so much!
Mj and Kim are fantastic
Mj is the best
The best service I’ve seen in a while, thanks to ms,mj โค๏ธ ๐
Mj was absolutely amazing 5stars
Clean but terrible customer service, limited access, consequences if you are 5 min late leaving. I need 24 hour access
Me was great!
Adrienne and Arora, very helpful and they went further to help get a space. They are very professional and make sure the customers are happy. I will recommend this place. Very clean office.
Samantha at the Beuchel location is AMAZING. She is always professional, friendly and helpful.
Kent was a great public storage employee he was very informative and helped me thru renting my first storage unit… I would recommend anyone to use public storage for Theo storage needs!!!
Mj and samantha are great
Great experience renting from this facility. Had a couple of issues however the staff was very professional and cleared my issues right up. If I have to store my furniture again, I would definitely use their facility. Nice, clean, climate control storage.
MJ and Kent were great!
Mj an Kent was very helpful friendly an all around joy to deal with while having to rent my storage unit.... ty u guys much...
MJ helped me out. She was great. Should be employee of the year!
Mj was great, thank you so much. She was thoughtful.
MJ is awesome, friendly and so helpful in changing my unit i
Very friendly, and helpful staff, nice indoor units. I bought a locker at auction, these are well kept.
Sucks that they hiked the rent 30% the same month my unit got broken into, like double thievery...but there may be hope still lolol...
Kaye that works at one of the Bardstown Road locations is the best! Her willingness to help others, her impeccable phone etiquette, and absolutely amazing customer service skills goes over and beyond and meets all of my expectations as what I am pleased to find in this business. I’d definitely recommend storing anything with this facility. Don’t forget to ask for Kaye and tell her that her friend Dillon sent you! Way to go Kaye on the five star service. Keep up the good work! Thank you!
Great service! MJ was super helpful!
Excellent service. Mj was an amazing help for us! She really came through for us.
MJ is great with costumer service.
Every time I’ve a question. Shoutout to her!๐
MJ was the best and very professional
MJ was fantastic! Made it very simple for me
Great Service!!!
MJ was great!
Mj is amazing I love her she the best wonderful customer service
MJ was awesome! The unit was clean, spacious and the staff were all extremely friendly!
Great place.
Mj was great
MJ was great thank you
Mj was great
MJ did a fantastic job
MJ is the best always a delight to deal with.
Excellent service!
Needed storage last minute and M.J the property manager was Excellent in assisting my needs and was very fast! Storage is convenient and nice and well priced! GREAT DEALS!
Really nice experience, Kim was very attentive and kind, she explained everything, I really recommend this place
MJ the store manger I believe at the Bardstown Rd storage was the sweetest, and most kindest... She was sooo patient and extremely helpful. She knew exactly what I needed. She even told me how to save some money. I can't say thank you enough. You are awesome.Thank you MJ...
The staff here was AMAZING! Super patient, friendly, and very knowledgeable. The entire time I rented from this location it was clean and organized, never had an issue finding equipment to help me move my things from the car to the unit, and MJ seemed to make sure no one was rude and blocked entrances and things of that sort. I had 2 issues that I caused myself, again it was my own doing, however, both ladies were on top of helping me figure it out and I was stunned. I'm sure I'm not the only one to think this but I never go places and expect good customer service anymore, the staff here blew me away.
The manager, MJ, is conscientious, professional, and courteous. The day I rented a unit, she was handling 3 properties because 2 people didn't show up for work, and she was wonderful. Highly recommend.
Kim is so professional and knowledgable. Price is right and the property is clean and very secure...made my day!
I want to thank the wonderful, MJ for making my experience there so great. She has a wonderful personality, she's always so helpful. And she's always smiling, and that really brightens up my day. Thank you, MJ.
M.J. was very helpful today especially when I started freaking out about how to pay online. The other ladybatvthe other store down the street was awesome as well. Thank you so much ladies.
Mj was great!
She is very cordial and respectful to customers. She goes out of her way to make sure customers needs are met. A+++
Mj is the sweetest..Very helpful very knowledgeable too! Got me and my boyfriend in and out in no time..And perhaps she may just get a new employee ๐..with the detailed perks we talked about . Will definitely be in touch for future storage use.
Mj was extremely helpful and answered all of nt questions.
Kim at this location couldn’t have been more helpful or accommodating to me. She helped me through some of the troubles I had booking online and went above and beyond to get me situated in the perfect unit for me. I would recommend this property and Kim specifically to assist with any storage and customer service needs you may have!!
Don’t ever rent from this company. I am currently deployed and have a vehicle in storage there. They told me that I was locked in at 50.00 a month. On 1NOV they will have increased my rate twice to 87.00 dollars, and because I am deployed I have no option to move it. On top of that my vehicle was also broken into, do they care, not one bit. Seriously, if you know what’s best, you will never use public storage ever!
Mj was the best person I have ever worked with! Everything was fast and professional!
MJ , manager is awesome. Property is well managed and v clean
Kim is the best. Helped me navigate my rental with ease. Enjoyed working with her.
My partner and I were supposed to move into a new apartment and it was NOT livable when we showed up. We found ourselves suddenly out of a home with everything we owned in a Uhaul that was overdue to be returned so we needed a storage unit ASAP. MJ was so kind and easy to talk to, showed us around a couple different options and helped us out. The place was really clean and I saw another employee going around doing lock checks on all the units. 10/10 would recommend!
MJ was awesome! She went above and beyond to make sure the process was easy. I’m happy with my choice at this location!
very friendly and helpful staff. Reserved my unit and it was ready when arrived. Place is clean and well maintained. Thanks ladies... Have a blessed day.
MJ was amazing, she was super efficient and kind.
I typically do not write reviews, but the new ladies are pretty awesome. I believe Samantha & Rachel. They were friendly, attentive, and asked for help when they didn’t know the answer.
Thank you for helping to make my storage experience seamless!
MJ was the bee's knees that met all my storage needs! Got some boxes you need put up? She's got a unit for that. Got some furniture needing put away? She's got a unit for that! Got loose change? She even has pockets!
MJ is an efficient and effective employee. She is kind during every interaction! I’ve been impressed by her on numerous occasions.
Mj has always gone above and beyond and I wouldn't want anyone else to help me!
If you have an interior unit at this property you should go check it.
Over past week/week & a half 12-16 units in the 600 & 700 blocks alone have been broken into by thieves damaging/cutting the aluminum along top of units then climbing above & in. Both local and corporate Public Storage is aware. The unit immediately next to mine has already been broken into. My unit was tagged with a rag throw onto the aluminum. Guess it was (is?) next up. Brought this to office’s attention yesterday. At first office was alarmed & offered to share whatever/whoever they saw on the security footage. Local office staff (3 individuals) confirmed that they do have footage, they know who/what/when but Public Storage will not be taking ANY action to increase security, to alert impacted units, to stop the party(ies) breaking into units, nor will they share information so renters can protect themselves & their belongings UNLESS renter(s) file incident reports with LMPD. What an incredible insult to renters & waste of city resources.
The property has very poor security. Anyone can get in. Public Storage works hard to keep this property’s high crime rate & generally not safe tone on/at solo outside of hours onsite office is open under wraps. This latest rash of breakins is the worst since I’ve been here but very far from the first. Most do not get reported/documented because renters don’t come check on their unit AND file incident report with LMPD. If no report then Public Storage claims it didn’t happen.
All of this is incredibly unfortunate especially because the 2 main local office employees, Kim & MJ, are super nice & helpful.
They are very nice and friendly ladies,if they are friendly with me that’s too friendly! Mj,Heather and Samantha they are very nice.
MJ was very helpful and friendly ,she answer all our questions. The grounds and units we looked were very clean.
I had a great experience with Kim and MJ! Would definitely recommend my friends to use this storage facility!!!!!
MJ was great
Kim did a great hob! Very helpful
The employee that was there, her name is MJ, was very helpful and also polite and professional. I've had bad experiences dealing with other storage places so it was refreshing to actually have a good experience this time!
I’ve lived a lot of places and used storage units a lot. This is one of the best storage places I’ve come across to how clean it is to how friendly the staff was. MJ is amazing ๐
5 star service from MJ. She was so kind and helpful through the process. She took her time and explained the process even tho I got confused on somethings. She even helped me select the perfect storage unit for my needs. If I ever have more storage needs MJ is my only stop.
Mj is always so lovely and helpful! Her service is impeccable and overall provided an amazing experience!
MJ was so kind and helpful!
Kim was awesome she had good customer service in I appreciate her
Mj and Kim awesome ladies!!! Love their attitude and helpfulness. Situation was I had to move and didn't have an answer to my applications yet so i was staying at a friend's house and hotels for a bit was really sad I had to put my stuff in storage... came here met these two lovely ladies and made me feel better knowing my stuff is here โค๏ธ they helped me every way they can! Definitely deserve props ๐
MJ was very knowledgeable and was able to answer all of my questions! Thank you so much!
The employees were completely helpful and very nice and MJ the sales representative was absolutely fantastic and made my experience wonderful!!!!
Had a great experience at Public Storage today. People working was very helpful.
Had a wonderful experience. I have nothing but great things to say about Kim! Customer service was A+
Kim was super awesome and worked with us and got us the unit we needed !
Great customer service. Spoke to MJ on the phone and she helped me find the solution to the problem i had and was very knowledgable and friendly!
AWESOME EXPERIENCE MJ is GRRREEEEEEAAAAT!! ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ๐๐พ
Cody was great! My stuff in Michigan but I’m here in KY and he took my payment! Thanks a bunch!
Cody was a great. Helped me out with all my storage needs! Safe and secure place… clean too.
Cody was so helpful when I came in the store. Very pleasant young man. All my questions were answered. Thank you Cody !
Rick was very Kind , helpful and knowledgeable
Cody is the BEST!! We LOVE this location!!
Toy helped me get a unit. She was very helpful and nice even took me to the unit personally to show me where it was.
Rick was awesome. He handled my problem quickly and efficiently. What a friendly guy!
Had a great experience with Cody he answered all my questions and was very professional.