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Address

7818 Saint Andrews Church Rd
Louisville, KY 40214

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-496-1446

502-496-1446

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-496-1446

502-496-1446

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x10'
    Online only price
    $ 46/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 46/mo $92
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 47/mo $63
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 47/mo $62
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 94/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 94/mo $188
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 113/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 113/mo $226
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 144/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 144/mo $192
    Online only price
    2nd Month Free

    No Obligation

Self-Storage Near Louisville
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 254)

February 13, 2024
Google Public Storage FefeG 89
Melvin and Tiffany were awesome and very helpful!
January 29, 2024
Google Public Storage Carousel Delirium
Friendly staff. Clean office and clean grounds.
January 19, 2024
Google Public Storage Chris Dewitt
Hey I can say I came into the store and Ricki was so helpful I would recommend her
January 13, 2024
Google Public Storage angie spaulding
Tiffany the manager and along with Ricky are wonderful and so helpful they helped me out no questions
December 28, 2023
Google Public Storage Thomas Beaty
Stoped in to get info on a space . The two ladies Tiffany and Ricki was so much help . They answered every question I had. Very polite and professional.
December 27, 2023
Google Public Storage TeeJay
We came in to rent a unit. Tiffany and Ricki were so polite and went above and beyond to help us feel comfortable and answered every single question we had. I will be recommending this location do to these 2 young ladies.
December 27, 2023
Google Public Storage Ricki Peach
I had the best customer service at your St Andrews location. Tiffany and Ricki was absolutely wonderful. They was informative and extremely friendly. I will be recommending Public Storage on St. Andrews to everyone!! Great job ladies!!
December 22, 2023
Google Public Storage Halima Abdi
Christie was amazing, helped me looked at the spaces before making a final decision.
December 8, 2023
Google Public Storage Kathy Gaertner
Christie is awesome
December 1, 2023
Google Public Storage Lisa York
Christie was extremely helpful. She got me in a rental unit and out the door in 15 minutes
November 30, 2023
Google Public Storage Terri Thompson
Tiffany made it very easy to rent and explained everything to me and I had plenty of questions.
November 11, 2023
Google Public Storage Jennifer Hilbert
Christy was great
October 27, 2023
Google Public Storage Allen Bell
Great assistance with Christy….
October 16, 2023
Google Public Storage Tb Bullies
Tiffany was the best! She listened to my convo and very friendly.
October 9, 2023
Google Public Storage Arrione Smith
Tiffany was awesome. She took time to show me several units and made sure I had everything I need.
October 8, 2023
Google Public Storage Lanse Parr
Tiffany was a great and very helpful
October 8, 2023
Google Public Storage John Gray
Tiffany was very great.
October 4, 2023
Google Public Storage Lacey Jo Osborne
Tiffany was super helpful. She explained everything and was very friendly. Showed me the storage unit and explained the insurance. Super happy with her service!
September 28, 2023
Google Public Storage Maya Miller
Tiffany and Alex helped us get a deal on a storage unit you should definitely come on in and get you a affordable storage unit
September 28, 2023
Google Public Storage Haylee Rena
Tiffany and Alex was amazing helped me fast and was very friendly !
September 26, 2023
Google Public Storage Steven Parnell
Tiffanie and Christie were great.
September 26, 2023
Google Public Storage Isaac Newby
Tiffanie and Christie were great
September 21, 2023
Google Public Storage Debbie Hickerso
Tiffany was very helpful 🙂
September 18, 2023
Google Public Storage Natalie Owen
The process was easy and understanding. Tiffany was nice and sweet explained everything in detail.
August 24, 2023
Google Public Storage B Bash
Gate code never works for some reason, lady that works here is never in the office. Ever!!!! Even though her suv is here. Phone number sends you to someone that isn’t even at this location so when they transfer you to this location the same lady never answers the phone either. Place is an absolute joke
August 21, 2023
Google Public Storage Germaine Whitlow
Tiffany and Pam was fantastic!
August 3, 2023
Google Public Storage Don Johnson
Tiffany was great! Thanks! Don Johnson
July 30, 2023
Google Public Storage Lindsay Welch
Tiffany was super helpful and even though they didn't have the unit we reserved, she got us into one for the same price. She explained everything and was very friendly.
July 28, 2023
Google Public Storage Angela Radzyniak
Wonderful! Tiffany and Pamela were both friendly and helpful in finding which unit we needed.
July 28, 2023
Google Public Storage Rita Radzyniak
Wonderful! Tiffany and Pamela were both friendly and helpful in finding which unit we needed.
July 27, 2023
Google Public Storage Marcus Burnley
Tiffany was a great help, 10 thumbs up Very nice and easy to work with
July 27, 2023
Google Public Storage Angelo Taylor - Bey
Wonderful customer service
July 25, 2023
Google Public Storage Glen C
No one is on the property or in the office during posted office hours. When you call the number on the door you get an answering machine. If you hold long enough a clueless customer service tech will try and call the property manager for you...and they also will get an answering machine.
July 22, 2023
Google Public Storage Yb_ jayy2x
Ms. Pam was awesome! I came in to transfer my unit because I needed a bigger space and she made the process so painless! She went out of her way to show me a couple of spaces so i could determine which one was best for me! Overall my experience was great and I would highly recommend public storage! 10/10
July 22, 2023
Google Public Storage big homie
Pam was very sweet and her customer service was wonderful ‼️
July 22, 2023
Google Public Storage Helen Givens
First off, Ms. PAMELA provided me with excellent Customer Service my entire visit this afternoon. She corrected the lock issue I had and was just so welcoming. This is my 1st time using a storage facility and I am very glad Public Storage was available in my area. I am satisfied with the unit I selected for the items I have to store. HGivens 7/22/2023
July 14, 2023
Google Public Storage Amanda Gaddie
Pam is the best worker iv dealt with at public storage she is so helpful and a great employ
July 13, 2023
Google Public Storage Shawnetta Jordan
Tiffany was very nice! Her customer service was great! Definitely recommending the storage because of her customer service skills!
July 7, 2023
Google Public Storage Wayne Crawford
Pamela was awesome. I love her energy
June 29, 2023
Google Public Storage Garry
Tiffany was great
June 29, 2023
Google Public Storage Kary Tucker
One star only because I can't give less!! Do not rent from here, or any of these storage units. They offer an introductory price and increase multiple times per year. In the last 16mo. our price has increased from $112 per month to $208. This is an insane increase! Their explanation is they increase their rates to stay competitive. I'm not sure who else has inflation of almost 100% in 16mo. I only wished I would have been warned! We were also broken into, and they didn't ever produce the camera footage. (We new within 24hours when it happened)
June 28, 2023
Google Public Storage Roneshia Allen
Amazing staff😁 Thank you Tiffany.
June 15, 2023
Google Public Storage C Mopp
Tiffany was great
June 6, 2023
Google Public Storage dee willis
June 5, 2023
Google Public Storage Kristen Bowman
So far it’s been a great experience only 1$ for the first month rent I got a 10x10 for only 30$ after the fees! And Tiffany in the office was very helpful and nice getting me set up to move my stuff in!
May 29, 2023
Google Public Storage Ezkiillzz
Tiffany was a big help
May 7, 2023
Google Public Storage Derwin Allen
Tiffany was great at helping me with my reantal
May 6, 2023
Google Public Storage Wanda Cope
May 2, 2023
Google Public Storage Dorothy Pitts
New owners do not take care of the place as well as the original ones. Prices have tripled also. Difficult to catch anyone in the office if you have issues with the gate.
May 2, 2023
Google Public Storage Rebecca Goodwine
Friendly staff
May 2, 2023
Google Public Storage Peggy sjaggs
Tiffany is always so polite and helpful.
April 29, 2023
Google Public Storage Shelby brock
Tiffany is amazing and so helpful! She definitely cares about her job and her customers.
April 26, 2023
Google Public Storage Thomas Beaty
I stopped in to check on pricing and unit sizes. Tiffany was amazing on help with every question on the units and pricing.
April 23, 2023
Google Public Storage Terry Briley
Tiffany is great and sweet really knows how to take care of her customers
April 20, 2023
Google Public Storage Cindy Marquardt
Good place for storage. I have had trouble to find someone to accept my rent payment. However I believe that has been resolved.
April 14, 2023
Google Public Storage Tracey Roberts
Great person Teresa was awesome made me feel safe
April 3, 2023
Google Public Storage Jason Woods
I can see that my stuff will be safe. The employees are good at making sure they don't let random people in. The place could use a better app sometimes my phone won't open the gate so I had to get a code I can.
April 1, 2023
Google Public Storage Brittany Hart
March 31, 2023
Google Public Storage Nay N
My grandmother has a storage unit, we needed a extra one to store her apartment items in until she gets her new apt. Tiffany was great , she was very polite and patient. She waited until we pulled up even after the office was closed. Very good customer service.
March 21, 2023
Google Public Storage Richard Minor
nice people tiffany was very helpfull
March 16, 2023
Google Public Storage Don Ashley
Tiffany was a great help! Very friendly and professional
March 10, 2023
Google Public Storage James Elder
Tiffany was great renting out the unit, in a timely matter.
March 8, 2023
Google Public Storage Ultra Hook
John and Tiffany made my experience great. If you ever are need to a storage place I highly recommend the St. Andrews location!!
March 6, 2023
Google Public Storage Joan Baltzell
TIFFANY AND KELLY DID A FANTASTIC JOB
March 5, 2023
Google Public Storage Pamala Lee
Tiffany and Alyssa was very helpful today
March 2, 2023
Google Public Storage Josh and Michele Collins
Helpful team
March 2, 2023
Google Public Storage Guidman Elias Herrera Ajpacaja
Jackie and Tiffany and Dante are awesome and was fast about getting me in my storage and vary helpful and had vary big smiles thank you public storage for being there when I need a storage fast 😀
February 28, 2023
Google Public Storage Linda Hibbs
I found it helpful and easy to find my storage unit and my lock the people who work at public storage was friendly and helpful
February 27, 2023
Google Public Storage Kenneth Hicks
Great service from John, Tiffany, and Glenda. Clean location and good prices!
February 16, 2023
Google Public Storage Ignacio Salgado
Jackie and senja were great. I am happy with my service
February 10, 2023
Google Public Storage Waldo Calrissian
Senja and Jackie did a great job checking me in....units were clean and made my moving ultra easy
February 9, 2023
Google Public Storage Mark Risner
Jackie and Senja werea absolutely wonderful on getting everything completed for my storage unit
February 8, 2023
Google Public Storage Vincenzo Ricatto
Jackie is awesome!!!
January 4, 2023
Google Public Storage Luda Hashi
Great customer service ! Alyssa at the front desk was very friendly, bubbly attitude, and quick.
December 26, 2022
Google Public Storage Donna Butler
Alyssa is the Manager at this public storage and let me just say she is the sweetest person I have talked in awhile.
December 26, 2022
Google Public Storage Christopher Kopp
Alyssa was extremely helpful with all the questions me and my wife had today.
December 22, 2022
Google Public Storage I'm not the one
I had to move my brother's stuff from there only because he passed away. But they were very understanding and helpful. I had misplaced the key and they helped me know how to remove lock and remove his items. They have always been very nice.
December 12, 2022
Google Public Storage Tena Powell Jones
December 8, 2022
Google Public Storage Elissa Pryor
I've had one bad experience with them putting my payment on someone else's account and then wouldn't allow me in my unit. This was over a Thanksgiving weekend so I had to wait till the following Monday to get it all straightened out. I couldn't help but to wonder what if I hadn't shown up because I never received a phone call and it was all a mistake on thier end. They apologized but they had my unit set up for take over
December 1, 2022
Google Public Storage Bryan A
Anyone thinking about renting a storage unit at public storage. I suggest you not use them because there's never Anyone there so you can pay your bill. It doesn't matter what time of day you go there, there's never anyone there. You can go in the morning or anytime before they close and guess what NO One is there. It's very irritating.
November 11, 2022
Google Public Storage Sharon Orrender
Excellent company, we used their storage in the past and were happy to go back when we needed them again. Great staff in the past and super simple access now!
November 11, 2022
Google Public Storage Jonathan Bliss
Alyssa at Public Storage was a great help and I would recommend her to anyone.
November 6, 2022
Google Public Storage Sheri Buckley
Alyssa was a awesome help today
October 15, 2022
Google Public Storage Christie Thompson
Awful Storage facility! Tons of bugs and mice in the units, my rate was raised without my knowledge, and they put my account on an "office hours only" restriction where I could not access my unit anytime after the office closed because I was "in my unit organizing for too long!" I have attached photos of mouse droppings all over my belongings in my unit! I would never recommend this place to anyone! It should be shut down!
October 10, 2022
Google Public Storage Debbie Jones
Alyssa was very helpful and amazing. I would recommend anyone to go see her about getting a storage unit..
October 3, 2022
Google Public Storage Linda Crowe
Lady working there was super nice
September 26, 2022
Google Public Storage Linda Crowe
I really like this location
September 24, 2022
Google Public Storage Wayne Collins
Becca answered all questions I had. Very friendly and knowledgeable
September 23, 2022
Google Public Storage Jennifer Willen
I called for unit info and Becca helped me a great deal. She was very sweet and understanding of my needs. Very knowledgeable and professional. We will definitely be using Public Storage for our family's units.
September 21, 2022
Google Public Storage Donnie Brinson
Alyssa was such an awesome help today.
September 13, 2022
Google Public Storage Cindy Lane
Alyssa has been a big help today when it came to doing what we needed to do about our unit getting broke into .filing a police report.etc nof only that but walked around checking on every unit in the property making sure everything was good an came several times to my unit where I was checking to see what all was missing an helped me so much I'm very happy with the help I got today better then the other girl they have there working
August 26, 2022
Google Public Storage Caelum
Said the monthly fee wasn't paid and gave us a late fee. Went to pay the late fee after 2 weeks once I got paid and they auctioned off everything we had without notice.
August 17, 2022
Google Public Storage Maria Harvey
Alyssa at public storage is a god sent from above. She has help me so much with my space and I can't thank her enough.
August 5, 2022
Google Public Storage Korqffi hhvhjjhjop Abla
Alyssa was awesome and very helpful
July 29, 2022
Google Public Storage Bennie Taylor
Awesome job! Great customer service! Very polite and helpful! Thanks Ms. Heather!
July 13, 2022
Google Public Storage Brittney Johnson
Tracy was very helpful and great to work with!
July 13, 2022
Google Public Storage Amanda Murphy
Tracy did a great job explaining everything and getting us checked in!
June 24, 2022
Google Public Storage Gini Keating
I rented a unit online and we were ready to load up the unit. I was grateful for the lock left in the unit for me to use. Since I had forgotten to bring a lock. Service was awesome!! Thanks for everything
June 11, 2022
Google Public Storage Anthony Charles
On 6/11/22 Ms Tracy at storage on st andrews church rd was a GREAT HELP. Her sevice was over and above and because of her actions I would refer all my business and personal acquaintances to shop with uyour facility. Thank for a great team member..
June 7, 2022
Google Public Storage John Gass
June 3, 2022
Google Public Storage Carla Miles
Tracy was very helpful in great customer service
June 3, 2022
Google Public Storage ted fabulonus
Tracy was amazing great customer service.
June 3, 2022
Google Public Storage Millah Boo
Ms. Tracy was so helpful today she made sure we was taken care of and was very nice along the way.
May 31, 2022
Google Public Storage eddie williams
Tracy was very nice, and helpful with getting me the right unit, sofar, so good! Thanks!!
May 31, 2022
Google Public Storage John Majors
Tracy was awesome! Great place!
May 20, 2022
Google Public Storage Marshall Lowe
Rebecca and Tracy were extremely helpful and helped us rent the perfect storage unit for our family
May 1, 2022
Google Public Storage Tena Powell-Jones
Prices keep going up
April 5, 2022
Google Public Storage Tony Reed
Tracey was very polite to me an answer all my question
March 25, 2022
Google Public Storage Mizz Sunshine
Had the best experience today when I visited this public storage the grounds are neat, office smells good and was greeted with a smile! Definitely felt welcomed!
March 23, 2022
Google Public Storage BootBeggar
Needless to say I was all over the place looking for the right prices to store I went to this location today an talk to a very sweet personal worker name Tracy she help me with all my answers an needs I will be renting a space at this location very nice lady
March 7, 2022
Google Public Storage Kelvin Hoosier
Tracy and Brandon were awesome they took good care of me.
March 7, 2022
Google Public Storage Damon H.
Very nice lot with clean units and good rates.
March 4, 2022
Google Public Storage Shauntya Wolf
Tracy helped me with all of my issues. She was very nice. She was very welcoming. My visit was an around pleasant experience.
February 26, 2022
Google Public Storage anthony harned
Purchased the locker Tracy was very helpful and kind with the whole process. Overall a nice experience
February 5, 2022
Google Public Storage Suly Solar
Thanks Tracy, great customer service!
February 2, 2022
Google Public Storage Chuckie
It's ok but the lights were out. How can we move with no lights on?
January 12, 2022
Google Public Storage Norma Stahl
Quick and easy to rent a space. Check was quick. Only drawback was the unit was not lighted.
December 4, 2021
Google Public Storage Lisa Poole
Vanetta was very helpful with resolving my problem today. SO GRATEFUL!!!
December 4, 2021
Google Public Storage Simba Christ
Ok
November 23, 2021
Google Public Storage Kenya Fulleord
Teresa is the best at public storage . A true blessing . God sent . Promote her !!!
November 18, 2021
Google Public Storage Lindsey Bell
Vanetta was a great help and super friendly!! Would definitely recommend this store!
September 28, 2021
Google Public Storage Tamara “Mara” Chancellor
Blessings is something I truly believe will never end. When you receive them they are meant just for you and I say this because Ms.Vanetta was made just for me from the moment I walked into St Andrew's Church road public storage she went completely out of her way to make sure that to every brick wall I hit she'd have a doorway for me. She is amazing and public storage needs more people kike her!
September 27, 2021
Google Public Storage David Walker
Great
September 8, 2021
Google Public Storage annette long
Teresa was there today and couldnt of been any nicer. She took care of my payment with a smile on her face and we chated briefly about how pretty a day it was. Id recommend this place to a friend for sure.
August 22, 2021
Google Public Storage Elisha Isom
Great service from the manager on Jefferson Blvd and great service from the woman here on St. Andrew's Church Road.
August 8, 2021
Google Public Storage Nicole Love
Ms. Teresa was amazing she helped me with my questions. She provided me with outstanding information and customer service. I look forward into seeing her face next month
August 7, 2021
Google Public Storage Boss Young
Ms.Tina was amazing great customer service amazing attitude I love that she honest
July 3, 2021
Google Public Storage Shannon Haner
Friendly staff, willing to answer your questions and be patient with you.
May 4, 2021
Google Public Storage Marie BartleySprinkle
March 9, 2021
Google Public Storage T Jones (Bighead)
February 12, 2021
Google Public Storage Delmarvia Mitchell
January 23, 2021
Google Public Storage M. S.
Rude and dirty
January 18, 2021
Google Public Storage Candis Henderson
January 12, 2021
Google Public Storage Wenona Howleit
December 22, 2020
Google Public Storage Mark Pridgen
Great prices staff leaves something to be desired
December 14, 2020
Google Public Storage Thomas Jones
December 7, 2020
Google Public Storage Shannon Rowe
December 5, 2020
Google Public Storage Jim Pezzullo
Great storage company
December 4, 2020
Google Public Storage Jimmy edds
I have just rented this unit, so far everything is fine. Will give a more in depth review later.
December 3, 2020
Google Public Storage Carldine Estelle
Great service, beautiful location and \very professional.attendant.
December 2, 2020
Google Public Storage Kristen McAllister
Dena was very professional and had great customer service. I definitely recommend this facility.
December 2, 2020
Google Public Storage Beckie Samuels
Love being here. Dena is a pleasure and pleasant person to deal with. Very clean facility. Highly recommend this location.
December 2, 2020
Google Public Storage Janie Stanley
Want to give a big shout out to Dena great service and very friendly❤
November 24, 2020
Google Public Storage Josephine “Jo” Koonce
Very helpful
November 2, 2020
Google Public Storage Jennifer Reidy
They can't seem to be in the office during office hours. I went to pay my bill on 11/2, the posted hours said 9:30 am opening. 2 hours later they were still closed, yet there was someone in the building next to it with their kids refusing to answer the door. This is not the first time either. Yes, I could pay over the phone, but I am NOT paying an additional $10 for their convenience fee. Some convenience...lol. This will be my last month here. I will not be handing over an extra $120/year to pay over the phone.
October 23, 2020
Google Public Storage Derby city Poop Scoop
October 6, 2020
Google Public Storage Jessica French
Good place to store your things.
September 23, 2020
Google Public Storage Thomas Allen
Reasonably priced very nice and clean well lit and security cameras on property
July 28, 2020
Google Public Storage Dawnn Durham
July 9, 2020
Google Public Storage Brian Jones
7818 St. Andrews church rd louisville ky 40214. Was the best with customer services The woman that worked there I think her name Dena.she was very polite and took the time to show me around and answered any questions that I needed answered. I was very surprised on how much knowledge she had about the storage units And the size of the storage units
July 1, 2020
Google Public Storage Dexter Lee
June 24, 2020
Google Public Storage Melissa Kapfhammer
This place is great and the person who assisted me was very polite and really helpful in making sure I had the best storage unit based on what I needed. Her name is Dena Mccord and I feel if you had more employees like her with her politeness and great customer service that your company would go even further. I will definitely be letting others know if they need a storage unit to come here and ask to speak to Dena Mccord.
June 8, 2020
Google Public Storage Kip Wilson
Everything was good except for not having 24 hour access, but had to take it in a pinch.
June 6, 2020
Google Public Storage Monique Jones
Beware! Think twice before you get a storage unit. For goodness sake ... save your money. Ive had a unit at this location going on 2 years now and have NEVER had an issue like I recently experienced. Casey was always very helpful to me since Day 1. I recieved a call from Mary last week regarding my husbands account (that I have been handling since Day 1) she was very unprofessional, the customer service she offered was very dissapointing- I was actually hurt because Ive spent 2 years attempting to make this unit a priority. She showed no empathy, made no attempt to care "in the midst of a pandemic" why we are even late. As I expressed my feedback to her about her approach- instead of being understanding about my point of view her tone completely changed, she became argumentative and she even advised she would end the call and proceeded to hang up on me. This is not the time to call customers if you cant make them feel valued... Just to state charges and fees and threat "if you dont pay your going to lose your stuff." It should be "Im sorry your going through a tough time and I hope that I can help you... because you have had your unit for such a long time." What can I do to help. But she didnt care... If she will do it to me she will do it to anyone. I reached out to the district manager and left a voicemail and recieved no return phone call. Since the district manager couldnt take time out her day to return the call I can only assume she doesnt care either. So Its ok- I paid the balance and scheduling a move out date at the EOM because I refuse to give them another dime. Game Over! I will tell everyone I know about my horrible Public Storage experience... its memorable. Again, Buyer Beware!
April 27, 2020
Google Public Storage Brian Fenwick
Quite possibly the worst customer service I never dealt with. They have locked me out of my own storage unit and will not return my phone calls. There is no one in the office during regular business hours, making it seem like paying customers have to wait until it's convenient for them to show up. (Photos were taken at 5:00 PM, local time)
March 4, 2020
Google Public Storage Marietta Gartin
February 24, 2020
Google Public Storage Brittany Earp
They lie to you over the phone! They tell you that its $1 the first month, they say they will save the storage unit and when you arrive just go inside and pay! Actually when you get there its 40$ a month for a tiny unit and 20$ for a lock. So bring your own lock && dont fall for the 1$ first month over the phone
February 20, 2020
Google Public Storage Kevin Speaks
Susan and Kendra, were great!!!
February 10, 2020
Google Public Storage Missy S.
February 6, 2020
Google Public Storage Michael Mason
January 9, 2020
Google Public Storage Jeri Bates
Kasey is such a great lady. She really knows her job!!!
January 7, 2020
Public Storage Charles Jewell
How much are the small units
January 7, 2020
Google Public Storage Charles Jewell
Kendra was amazing but the force of having insurance at 15 dollars a month is ridiculous especially since my stuff isn't worth close to 10000 dollars...but what ever....like I said Kendra was friendly courteous
January 4, 2020
Google Public Storage Victoria Winston
She was very nice and helpful I recommend everyone to come here best service ever
December 12, 2019
Google Public Storage Rhonda Elaine Wilson
Amazing lady kasey
December 11, 2019
Google Public Storage Brandy Eagler
You can't find as big a unit as I got for the price I got! And Kasey the worker there is amazing she is a total sweetheart and helped me get everything I needed. Thanks Kasey!
December 4, 2019
Google Public Storage LaShona Bailey
Kendra was very nice and helpful
November 25, 2019
Google Public Storage Kitti
Its clean and secure
November 22, 2019
Google Public Storage Steven Dyer
Awesome and a great place to store your stuff clean and Kendra very friendly and nice
November 22, 2019
Google Public Storage Sarah Freeman
November 9, 2019
Google Public Storage Jaime ratliff
Kendra was amazing . Very thorough, helpful & very sweet. Came in close to closing and was still very professional and still happy to help us !!!
October 25, 2019
Google Public Storage Randall Bolton
Service is spotty at best. Trash and debris are harbingers of the type of experience youll have here.
October 23, 2019
Google Public Storage Marlene Monroe
October 9, 2019
Google Public Storage Antonio Thompson
I had a wonderful experience the staff was very helpful and polite and I will recommend this storage to any of my family
October 8, 2019
Google Public Storage Robert Caldwell
Very pleased with the service I received today.
October 6, 2019
Google Public Storage Helen Wright
Was very polite and the service was amazing.
October 6, 2019
Google Public Storage Aiden Wiseman
Provided excellent service and very helpful
October 6, 2019
Google Public Storage John Smith
Very convenient excellent service
October 5, 2019
Google Public Storage So Fresh
Angel, are amazing. Took the time to show me the unit went over some of the things I may need to store and help estimate what size I may. Although it was to the end of there shift in a hot Saturday they both had great attitudes and gave me service with a smile.
September 25, 2019
Google Public Storage Earn Smith
There are some great people that work here. Ronyel was very helpful and amazing at helping resolve an issue with my storage. I highly recommend this location.
September 24, 2019
Google Public Storage Jonathan Roberts
We had a great experience at Public Storage on St. Andrews Church Road in Louisville. The folks there were friendly and professional.
September 24, 2019
Google Public Storage Gayle Runyon
Big thank you to Ron Yel. She provided very good service and she was very friendly and represented the company in a professional manner. I would recommend Public on St. Andrews road to anyone looking for their storage needs.
September 20, 2019
Google Public Storage Joe Kunze
September 12, 2019
Google Public Storage Sharika Wilson
I would definitely recommend this place. I rented a storage unit from them 2months ago with no problems. I had a issue with a charge is was resolved with ease. I spoke with Ronyell( not sure how you spell her name) she was very friendly and took care of my situation effectively and timely. She kept her word on what she said she would do. I would rent from them again.
September 3, 2019
Google Public Storage Leshawn Cowherd
Great
August 22, 2019
Google Public Storage Shakram Rackenboon
Rob asked for a review here. He's co cool. Glad to help.
August 15, 2019
Google Public Storage Brittany Maddox
I put 3 stars only because stuff is still there and last manager Casey was so great. Other then that they have raised my payment 3 to 4 times in last year only 1 was warned and no-one ever picks up phone..... Plus today I just left there with some of my stuff and I didn't get a pic but I should have there was garbage everywhere.
August 11, 2019
Google Public Storage Jeremy Gibson
August 6, 2019
Google Public Storage John Deaton
Attendants not on site when they should be duing business hours
July 23, 2019
Google Public Storage Tres 909
Casey was extremely nice and helpful. She made a first time renter here feel comfortable and informed about everything involved when renting a unit. If you need a storage unit in this area this is the place to go.
July 2, 2019
Google Public Storage Joy Osborne
June 27, 2019
Google Public Storage James Black
June 21, 2019
Google Public Storage Lewis Lansching
Lady was friendly! And place was clean!
June 21, 2019
Google Public Storage Dalton Arnaud
June 7, 2019
Google Public Storage Roger Cross
Satisfied with experience here. Casey was helpful
June 7, 2019
Google Public Storage Michael Beasy
May 23, 2019
Google Public Storage roger cross
Casey is always friendly and keeps things going smoothly. Been here over a year and Just got 2nd unit
May 4, 2019
Google Public Storage Margarita Villegas
May 1, 2019
Google Public Storage Brandon Hill
Casey is such a friendly person and knows what she’s doing! Very secure place!
April 19, 2019
Google Public Storage Addyson Barton
Me and my dad have been storing here for months. Casey is great property manager. Her and Keisha were great today when making our payment. Good facility
April 11, 2019
Google Public Storage Miss Smith
April 1, 2019
Google Public Storage Kip Smithers
Casey keeps property looking fantastic. Great service
March 21, 2019
Google Public Storage aubs Sledge
This pubilc storage site is extraordinary the service was outstanding. Sherry the young lady who works front desk was very polite she also help us find A nice affordable storage space I highly recommend this site !
March 11, 2019
Google Public Storage Hev P
Casey who works there is very sweet, helpful and awesome! Best and easy experience I’ve ever had. Great place, great deals and prices!
February 17, 2019
Google Public Storage JACK HALL
I've been rent this storage ben 4 a few years now and i was getting to move my stuff some where else until i met Casey. Any questions or problems i have now she goes above an beyond 2 get an answer or solve the issue at hand. Casey your awesome your why I'm still storing my things here 4 thumbs up!!!!!!!
February 12, 2019
Google Public Storage Erica Doss
This is by far the worst company ever!!It has now been 3 months without any answers or assistance from this facility. If I could give no stars I would. My unit was broken into several times. They provide no security whatsoever. The gate is broken. Some of the employees don't help you at all. And their corporate office sucks as well. Do yourself a favor and find another company to store you belongings at.
February 7, 2019
Google Public Storage James Goode
Went today even though it started raining hard the representative sherry was very accommodating and showed me a unit that I was interested in and answered all my questions. Highly recommend
February 7, 2019
Google Public Storage Brianna Rene
February 7, 2019
Google Public Storage Darnell Craig
February 7, 2019
Google Public Storage Sierra Nelson
I came in on tuesday and i met this very nice women named sherry and she was a huge help with the pricing and all of the information i needed to know to make my move easier
February 1, 2019
Google Public Storage Adryan Gibbs
Hands down THEE Best place to keep all of your valuables. Very nice units and also very friendly staff. The Manager Casey was so helpful!!
January 30, 2019
Google Public Storage eric hyde
Casey made the entire experience one to remember. Every other time I’ve rented storage it’s been a nightmare. Not this time!
January 18, 2019
Google Public Storage Carla Ray
January 13, 2019
Google Public Storage Ralphael Harvey
January 4, 2019
Google Public Storage Jenni Baker
Casey is freaking awesome she is sweet and considerate and does her job well
December 31, 2018
Google Public Storage Trea Lynn
All though my storage is with a different location KATHY, had been simply anazung!!! I reserved a unit on line at the greenbelt location and once arrived to finalize was told that they had no units available in since that I reserved, so I contacted the lady "Kathy" back that had called to confirm my reservation. I explained the issues that I was having and she helped me get the issues taken care of. I even had to contact her a few hours later with another question and Kathy was more than helpful... Thank you for your patience and willingness to help me. Even though I was renting from a different location.
December 5, 2018
Google Public Storage Cory Wilson
December 5, 2018
Google Public Storage Joseph Crump
Casey is the best when come to service.
December 3, 2018
Google Public Storage sebastian centeno
Recently started storing my belongings here and Casey has been a great help. She always answers all of my questions and reassures me the place i keep my stuff is safe and secure. I definitely recommend this storage facility and the manager that runs it.
December 3, 2018
Google Public Storage JOHN Craig
Very helpful manager Casey. The property always clean
December 3, 2018
Google Public Storage Talya Richy
The manager at this location was super nice to my mom and dad after we had a house fire and needed to store a bunch of our stuff for a few months. I wasn’t there but my mom really liked the girl that was working and she sad she helped a lot.
December 3, 2018
Google Public Storage Jesse Richardson
Casey helped my wife and I get into a storage unit...it was fast and easy and she was pleasant to deal with. Thanks for your help Casey!
November 29, 2018
Google Public Storage Alexis Bell
This is a great storage facility. Casey and Sherry are friendly and helpful. The property is well-kept.
November 23, 2018
Google Public Storage Erika Besch
I come here to make payments because it’s easier but also I love seeing the manager Casey. She is always kind. I enjoy this facility
November 19, 2018
Google Public Storage Tim and Kadie McCandless
October 22, 2018
Google Public Storage Taylor Bryson
Casey, the property manager, is the absolute best person there! She's very professional and extremely helpful. You can tell she cares for her customers as well as the appearance of the store.
October 17, 2018
Google Public Storage Arsen Pavlov
Clean and peaceful environment
October 16, 2018
Google Public Storage Kenneth Brooks
The units are priced below the average. The property was secured, well maintained. At the end of the day sherry was the main reasons for taking the unit. She made me feel like family. Thank you again Sherry.
October 3, 2018
Google Public Storage STYLEZ AJE
Casey was amazing. She is very friendly and easy to talk to. Hope I run into more people like her.
September 27, 2018
Google Public Storage Carla Ray
September 25, 2018
Google Public Storage Deolus Aycock
September 14, 2018
Google Public Storage Fatboy Roy
Great storage facility. Property manager casey is always wonderful. I would definitely recommend this place. Have 2 units here have had them almost a year never had any probs.
September 5, 2018
Google Public Storage Caronline Wilson
Casey and Sherry are very friendly and helpful. I would highly recommend this facility to my family and friends
August 24, 2018
Google Public Storage Amanda Red Dawn
Rented here before when facility was ran by Danny and I must say happy the newest owners are just as amazing. The counter lady Sherry was very nice and easy to talk to and showed me several units because I'm very indecisive and wanted to make sure and she did it no problem. I will definitely recommend this place 100 times over.
August 16, 2018
Google Public Storage Connie Etherton
I have rented from other places. This is the best place by far! Sherry helped me with all my questions and needs. She even helped me with options for size and budget. So nice and helpful. She even had items to help with my move! I'm definitely gonna recommend this place to my friends and fam.
August 11, 2018
Google Public Storage Corey Coots
I got a unit yesterday. Casey was really friendly and helpful. I even brought my friend to get a unit today because it was such a good experience.
July 24, 2018
Google Public Storage Vicky Ward
Rented a unit on Sunday and on Monday realize the unit was too small. Brandie made the transition to the next larger unit so easy and quickly had to let people know! They are the best!
July 14, 2018
Google Public Storage rafael antonio alvarez isla
I am not in the states and I was tryna get a hold on them over the phone I tried over 5 times in different times and no one was able and nobody wanted to answer the freaking phone I left a voicemail and still waiting on them to call me back!
July 3, 2018
Google Public Storage Ashley Casey
Casey was so bubbly and cheerful very respectful and helpful she is an awesome employee for this company
June 10, 2018
Google Public Storage Caleb Johnson
Casey was awesome, property looked great!
June 8, 2018
Google Public Storage Lynn Smith
Jackie was very friendly and knowledgeable
June 5, 2018
Google Public Storage Mike Henderson
Casey is very polite and professional. The property is clean
May 19, 2018
Google Public Storage Jennifer Jenkins
Nice clean place. Easy access, security and very helpful friendly staff in a time of need 😊
May 10, 2018
Google Public Storage Staci Brossart
Casey was so helpful and nice! She actually knew what she was doing and helped me very much. She keeps the place looking very presentable and clean :) I would, and will, recommend this storage business to anyone in the Louisville area. :)
April 29, 2018
Google Public Storage Quassiah Weaver
The gate hours is sopposed to be 6am to 9pm could not get in at 6am and sat there for a hour trying to get in, and they went up on our rent after the buy out.
April 8, 2018
Google Public Storage Miraha Casey
Casey was very professional and also helpful for me and my boyfriend. And her property was also very in tack and clean.
April 8, 2018
Google Public Storage Bradley Hendrickson
Casey was nice and a very professional manager. She knew what she was talking about. We didn't know what size to get but she found us a good space. Very clean property
April 6, 2018
Google Public Storage Rayner cruz
Casey was so helpful and respectful in helping me choose my unit you need more people like this in your company she needs a raise
March 29, 2018
Google Public Storage mike john
Casey was great today. She called me and reminded me I needed to make payment and when I came in she updated my address for me. Very helpful and friendly
March 3, 2018
Google Public Storage Doshawn Calhoun
Casey is the best very helpfull
February 20, 2018
Google Public Storage lisa martin
Went today just to "look" Casey was very friendly and helpful she showed a 3 units and their prices are way better than others we've seen. So needless to say she put us in a 10x15 and we are very pleased. Thanks alot Casey
February 9, 2018
Google Public Storage Shelby Schoonover
February 9, 2018
Google Public Storage S. W.
December 9, 2017
Public Storage carlos mendez
Do you have space to park cars?